[Q] Reception problems - G2 Q&A, Help & Troubleshooting

I am on my third replacement because of reception/connectivity issues, the signal appears to be strong but placing your hand around the back of the phone at the bottom causes the signal to degrade significantly also network data is very touch and go. I can be in the middle of town with a perfect HSPA signal and get very mediocre results sometimes it just doesn't work at all. I have tried three replacement SIMs, changing the GSM voice codecs, flashing different baseband radio firmwares all with no positive results. I also tried my partners SIM which is on a different network and had the same problem. I'm just starting to think that the antenna design is not very good and has low-gain characteristics, although that wouldn't explain why the connection is still unstable despite the baseband reporting a strong signal.
Another problems is absolutely terrible call quality, there is lots of white noise in the background, speech is distorted sometimes, pops, clicks, and just general instability. I've read so many different threads on many forums with people describing the same issues, and they too went through many replacement handsets and different SIM cards.
Please someone tell me there is a fix for this or it is at least a known issue otherwise I'm going to return this POS and get the Galaxy S4 instead. My previous phone SGS3 was great with reception! Bah! I'll cast it to Davey Jone's locker... release the kraken!!

Syst3mSh0ck said:
I am on my third replacement because of reception/connectivity issues, the signal appears to be strong but placing your hand around the back of the phone at the bottom causes the signal to degrade significantly also network data is very touch and go. I can be in the middle of town with a perfect HSPA signal and get very mediocre results sometimes it just doesn't work at all. I have tried three replacement SIMs, changing the GSM voice codecs, flashing different baseband radio firmwares all with no positive results. I also tried my partners SIM which is on a different network and had the same problem. I'm just starting to think that the antenna design is not very good and has low-gain characteristics, although that wouldn't explain why the connection is still unstable despite the baseband reporting a strong signal.
Another problems is absolutely terrible call quality, there is lots of white noise in the background, speech is distorted sometimes, pops, clicks, and just general instability. I've read so many different threads on many forums with people describing the same issues, and they too went through many replacement handsets and different SIM cards.
Please someone tell me there is a fix for this or it is at least a known issue otherwise I'm going to return this POS and get the Galaxy S4 instead. My previous phone SGS3 was great with reception! Bah! I'll cast it to Davey Jone's locker... release the kraken!!
Click to expand...
Click to collapse
You can try setting your phone to LTE only.
Type in dialer:
3845#*802#,then the secret menu will come up...Then:
1. Go to LTE-Only
2. Modem Settings
3. RAT Selection
4. Select GSM / WCDMA / LTE auto or what ever selection you want
Job done...
P.S If you have another D80x just enter your model number instead " X " in dialer etc: 3845#*802 or 803 or xxxxxx (not my work BTW)
Or seriously consider changing phones.
I've had fantastic reception on my vs980 but maybe your area vs. Carrier vs signal just isn't going to cut it.
Sorry man, love this phone way more than the s4... The s4 sure is pretty though.

Related

TyTN dropping calls in a middle

Hi guys,
Can anyone help me... I have bought the TyTN just two days ago and since then I've been struggling with a very bad phone calls quality. I haven't been able to finish properly any single call since all of them are dropped in a middle. It looks like the phone is loosing reception whereas I know for a fact that there is a very strong signal in the location I am.
I've upgraded the software today but the problem still occurs. Do you know if this is a known issue or just this particular phone is broken?
rgnutek said:
Hi guys,
Can anyone help me... I have bought the TyTN just two days ago and since then I've been struggling with a very bad phone calls quality. I haven't been able to finish properly any single call since all of them are dropped in a middle. It looks like the phone is loosing reception whereas I know for a fact that there is a very strong signal in the location I am.
I've upgraded the software today but the problem still occurs. Do you know if this is a known issue or just this particular phone is broken?
Click to expand...
Click to collapse
Well seeing as you've upgraded the Radio and seeing as your case is quite extreme ie losing calls completely I think i'd try testing it using GSM only. Some folks have reported that if you are in an area where 3g is around but perhaps not always the strongest signal then the phone will swap around from GSM to UMTS. So you can try:
Start>Settings>Personal>Phone icon>Band
in top drop down box select GSM
in second drop down box select the GSM band for your area (if unknown try each until you get the working one)
IF this makes reception better/constant then you have the swapping bands issue and you can leave GSM selected and turn on UMTS when you are in a stronger 3G area.
If this makes no difference return the settings to auto for the drop down boxes.
If the above fails then have you got a new 3G SIM older cards can give problems.
An application that assists with setting certain bands only is Bandswitch or Commmgrpro - Here's an early version:
http://www.freewarepocketpc.net/ppc-download-commmgrpro-0-9-0-28.html
Mike
Thanks Mike for your reply.
Actually I did play with those settings a little bit but it didn't help. I'll go to the shop where I bought the phone and ask for help. Thanks for your attention.
RG
You know of any apps or way to get a shortcut onto the today screen to quickly switch between 3g and edge? Where I work is good 3g coverage, but where I live is right on the cusp of the connection ... so I find unless I turn off the "auto select" and manually choose GSM, I have dropped call problems. Would be great to be able to do this without having to go to phone settings each time.
Weinson,
Searching for BandSwitch by Daniel Herrero on this forum will reveal just such a tool. BandSwitch sits in your WM5 task tray and has the option to switch to GSM or UTMS or Auto with some time delays (before switching back) build in.
see - http://forum.xda-developers.com/showthread.php?t=286844

We should complain to Sony about weak signal.

I email Sony a complain about weak signal and this is what I got in respond:
Thank you for contacting Sony Ericsson Xperia Support.
We don't have a list of the newest updates for this phone, but I have heard nothing of your issue before, it is worth trying a reset if there is no update available.
Try resetting the hardware. To do this, hold down the two keys on the front with silver "-" signs. While you are pressing them, take the stylus and press the reset button through the top opening through the casing of the stylus.
What I also suggest is resetting the phone software via "Clear Storage".
To do this, select Start icon, then Settings, then tap the System tab. You will see Clear Storage in the top right corner.
1. The Sony Ericsson Update Service is a free download that can be found at www.sonyericsson.com, after you click on "Support" and then choose your phone model.
2. Select your country and region.
3. Under the section titled”Software and Set Up” choose, “Sony Ericsson Update Service”.
4. Download the application to your computer and install the program.
Once you have installed the program and run it, it will give you instructions on how to install it on the computer and how to run it on the phone afterwards. Please make sure the phone and the USB cable are not connected to the PC throughout the installation process. The Update Service is meant to update the software on the phone.
If you require more information, or have any other questions, please visit our website at SonyEricsson.com/X1 or call us at 1-877-7XPERIA.
Dunno what's going on here, I can't complaint: my reception is GREAT in both X1a and X1i
You should start a poll on this thread
1- Reception GREAT
2- Reception OK but...
3- Reception SUCKS
Reception good / great here... 2/4 bars of HDSPA all around my town...
signal is temprmental. i am not sure it is down to the phone though
Loco5150 said:
Reception good / great here... 2/4 bars of HDSPA all around my town...
Click to expand...
Click to collapse
Same for me..
Compared to my Motorola Q9h Global, my Xperia X1a (and my Nokia E71-2) appear to have fewer bars in the same place.
I don't want to insult anybody by suggesting that this is the case, but I hope we're not assuming that the Xperia has poor RF signal capture just because it's not showing as many bars as another device.
In my part of the world there is a notorious dead zone between Culpeper VA and Orange VA. There are very few phones that can hold an AT&T signal through this zero-bar signal area, and the Xperia is one of them.
reception is just OK. my n95 usualy has a far better signal then my x1. @ least thats for UMTS signals. GSM is fine with both.
probaly a problem of the Metal case
1- Reception GREAT
Poll up
Express yorself
achmed20 said:
reception is just OK. my n95 usualy has a far better signal then my x1. @ least thats for UMTS signals. GSM is fine with both.
probaly a problem of the Metal case
Click to expand...
Click to collapse
I'll second that, my N95 8GB has a better signal strength than my Xperia, i have owned a few Win mob devices in the past and they have all had poor reception compared to The Nokias i had at the time.
Done blame SE.. its a matter of fone operators.
nup, reception is much worse on the x1 than my k800i.
with my old phone I could get a little bit of reception at work (thick walls, no windows, lots of machinery..)
but I rarely get a signal now with the x1.. (and am unable to make calls, or they drop out half way through)
(and I am with the same provider)
But signal bars don't really represent how much signal you get. Making calls and it not dropping are the key factors you need to compare with.
Yes, however having comparison with SE P1, and my HP laptop with ExpressCard,
all on the same operator,
X1 is a bit weeker on reception.
Im also having same problem with signal on o2 in the uk, my blackbbery bold is fine, but x1 normally shows 1/2 bars
Really? Well here in montreal we have a tunnel, the Louis-Hyppolite Lafontaine tunnel. This tunnel is a dead zone, of course, but on a strong enough phone you get a link until nearly at the middle. With my X1, I got signal from start to end, the only other phones that I saw capable of doing this are the blod and E71.
Even if in my phone I see 3 bars, the signal is still very strong. Well maybe the X1 has better sensitivity, that would explain why you see 2 bars on the SE, when, conversely, you see 4 on a motorola.
X1 definitely has serious reception problem.
I am not taking about the number of bars but off and on signal are comepltely gone and it will start searching for a network.
I have tested this by putting the phone on the table and by observing the signals bars over a long period of time. Often I have noticed full signal bars and many time there are not signals at all.
Service is weak in my area but none of my pervious mobiles have shown such a poor reception.
My reception is just ridiculously bad!(I live in the Netherlands, Utrecht)
When I'm on MSN or browsing the web, or even when I'm SMS'ing,
the signal just drops. It's really starting to bug me!
I dont even have a connection when I'm on the bathroom @home..
I've noticed that it seems to be more due to the issue of HSDPA. It'll lose signal with HSDPA but then it'll connect with full bars of the older GPRS. In my opinion this would indicate that the service provider (vodafone) is the issue, not the phone.
I think another issue is that the radio antenna is actually part of the metal battery cover. If you take it off and turn the cover over you can see 4 exposed pieces of metal, I assume these are just that. Perhaps the signal you receive is so poor that even your hand covering the antenna is blocking it.
Here are the results of a hard comparison:
three (3) different devices -
HTC Polaris P3650 (ie. the 1st one)
SE X1 with radio ROM 1.11.25.76
Acer DX900
I used the same SIM card in all three in exactly the same marginal signal area (same verandah) in succession (total swap time to all three was about 10 minutes, no sudden electrical storms, weather fine and clear)
Both the Polaris and the DX900 easily found enough signal to work directly after boot with both HSDPA and GSM
The X1 obdurately stayed dumb and stupid, although it works OK in high signal areas
Conclusion: the X1 is useless in marginal signal areas. I suspect the aluminium case. It works fine if you never leave the city areas. When combined with the original underpowered battery, I now regard the X1 as an expensive toy ... pity, as it has lots of grunt (CPU, RAM, storage, resolution, GPS) but I'm simply not in the design market demographic.
I've tried 4 different radio ROM's now in the X1. WiFi, BT, GPS are excellent. GSM/GPRS and UMTS are hopeless in marginal signal areas.

Antenna Strength - (Telstra)

Does anyone know if its possible to boost the strength of the antenna (either by software or hardware)
I'm located on a mine site in remote West Aust where Telstra Next G is the only coverage we have.
I've found that out of all the my work colleagues, the HD2 has the worse reception of all. Comparing it to a friends iPhone he can get a signal in many places I get none, and once I've reached an area where I do have 1 bar (out of 4), he's usually got 3 bars (out of 5).
I've done a fair bit of Googling/etc but haven't really found anything. I've updated to the latest Telstra ROM (1.72), and that was no better. Also tried a couple of other ROM's from the HTCPedia site (eg Dutty's) but they were even worse.
Are there any software tricks to boost the signal? Can I get it modified to have a better antenna installed, or even have an external antenna connection fitted? I've tried one of those inductive antenna's that clips to the back but that didn't help.
Cheers
Peewee
HD2 antenna
I have a similar problem and have fired an enquiry off to the guys at 'comnet' to see if a high gain antenna can be hooked up to a universal inductive cradle for my HD2.
I will only try it out if I can find someone who has got it working.
There are such things as local area booster relays, but, you would have to get one for the correct frequency and they are not cheap.
Try the latest release radio in the radio thread in the ROM development forum. Its the best so far.
Make sure its compatible with your ROM.
i tested USB Dongle with a laptop to all areas that I would use the mobile at high-speed, loads of places worked and then order a batch of HD2's, the signals are so poor on the HD2 that made me anoyed.
I do have vodafone's suresignal which helps, but not the point.
I have wondered if the metal plate on the back is being a problem, but not tested any combinations yet
I've tried an inductive booster (~30cm aerial), definitely makes it better, but still worse than other phones.
With removing the metal cover and using the inductive aerial its a little better again, but still not as good as other phones.
Most the phones I have had have lost reception at the back of my local Coles, including a Blue Tick SE W705... But not the HD2... Not only do I keep signal I've had several calls there while shopping...
What phones do your mates have?
Maybe its a band issue...
Maybe because the OP is in a mine site? It may hinder the reception, I dunno.
I'm on a mine site with only a Next G tower, and its been specifically positioned so you can't get reception in certain parts.
However, standing side by side with a few other phones, I'll get nothing on the HD2 (sometimes even with the inductive aerial) and mates iPhone 3GS will have a bar, as will another mates Nokia 6120.

[Q] Connectivity Problems: Nexus 4 on WindMobile Canada

I went through the forum and couldn't find any solution, so I decided to post it here and hoping for somebody to help:
There're 3 problems/issues:
1. The phone does not always show "H"(HSPA+) for data. It usually shows "3G", and when you try to access internet, after some 10 secs, it turns to "H". This is for when you are standing still in a location with good signal coverage.
2. When I'm in a moving car, the data speed gets really slow. Takes forever to load up xda for instance. Most of the time "3G" is shown. Sometimes "H"(HSPA+) appears for a random but generally short time period.
3. When moving out and in to Wind signal coverage, it takes very long for the phone to connect to Wind's service.
----------------------
Now don't tell me this is all because of Wind has bad signal, because if I put my sim card back to my old HTC amaze, none of the 3 issues above appears.
I know it's a known issue that Wind and Nexus 4 together has a problem, but I'm really looking for a solution to this as N4 is a really nice phone with Wind's unlimited data on it.
Someone help plz!!!!!!!:fingers-crossed::fingers-crossed::fingers-crossed:
-------------
BTW. I called Wind customer support today and they give me no helpful solutions. They also admit that although they are officially offering the Nexus 4, they have no custom tweak on the radio/modem of the phone.
------------
update: since the phone stays on 3G when there's no internet loading, it's probably saving battery this way. But with Wind's poor network, it's better to always be on "H".....is there a way to do that?
same problem
When we first got on WIND eaarlier this year we needed to get a new sim card to fix reception issues so you may wantt to see if that's part of your issue? Wife's Google Nexus 4 iwas purchased right form tehgoogle store and is not modded in any way.
I don't know if it's the area I'm in (Burlington near upper middle and bronte creek) but reception on the Wind network is spotty at best. And it almost seems as if form Jan. 2013 to now it's gotten worse at my house.
We have the same problem on my son's LG Optimus 4X HD as my wifes Google Nexus 4 so maybe it's just winds coverage in certain areas?
If there's any mod. I can do to improve the crappy signal from WIND I would love it because right now we are shopping for a different carrier due to the reception problems.
I had a friend using Solavei with similar issues. Tried a new SIM card, same issue.
Eventually got a replacement from Play Store, solved issue - was a defect in first phone. The Play Store has great support.
Details like which ROM/build would be helpful. Which modems you've tried, etc.

i757M AWS compatibility conclusion

I know there are a lot of threads about this, but all of them seem to end with people wondering if there's any solution, or a conclusion to the problem. At this point it seems all this is clear as mud and therefore I'll try to give you all a final answer on how this goes down.
The Bell SGS2 i757M "HD LTE" or "Skyrocket HD" indeed can be used with AWS bands on 3G network. I have been trying for a while to get it to work on Wind Mobile. However it does not work 100%. Data and text messaging work perfectly. However the calls are very dodgy, and it gets better or worse depending on which radio you use. You can hear the person on the other end perfectly fine, however the person on the other end will get very bad quality sound coming from you. AFAIK there is no way around this. If you call people a lot best just to get a different phone.
Here is a conclusion of my trying of pretty much every AWS-enabling radio out there that people have said to try with the i757M. All of which were tested with CM9, however stock ICS would produce pretty much identical results. I tried some radios with stock JB and they didn't work, so for AWS compatibility stick with ICS.
Quality figures compared to what I would usually get with a native AWS compatible phone on Wind, in this case Xperia Ion
-T989D KJ3 (Galaxy S2X GB) - Doesn't work
-T989D TLLE4 (Galaxy S2X ICS) - Data speeds okay, text working, calls work, but takes ~10 secs to connect and start dialing. Bad quality, about ~40%
-T879 UVLG3 (T-Mobile Note 1) - Best data speeds, text working, calls work, connects instantly, but worse sound quality. Barely understandable on the other end.
-T989 ULVE1 (T-Mobile S2 ICS) - Good data speeds, text working, calls work, 3-5 secs connection, still awful sound about 30% quality
-T-mobile Blaze ICS (mod radio for i717 LTE Note1) - Pretty much same as ULVG3
-T769 UMVB1 (Blaze 4G) - Good data speeds, text working, calls work, ~10 secs connection but best quality out of all. Probably around 50% quality. This radio does not work with stock ROMs only CM
-T879 UMVA1 (T-Mobile Note 1) - Almost same results as UMVB1, but with a little bit worse sound quality. but This radio does not work with stock ROMs only CM
-T989 VK1 (T-Mobile S2) - About same as ULVE1
-I757M UGMC5 (Bell stock radio update) - Claims to be AWS compatible but doesn't work
Hope this helps somebody who's looking to use their i757 on AWS wind mobilicity or T-Mobile. If you want best data speeds go for the T879 UVLG3. For call quality use the UMVB1 but it still isn't quality that the person on the other end can live with.
AWS compatibility
I went through the same experience as you, however, I finally broke through the 75% AWS compatibility wall, when I learned how to set a fast dormancy rule for WIND mobile, to disable it. And the easiest way I found to do that, was to run an ICS rom. At that point, nearly any radio worked, but I always had an issue where, upon first boot, it would take five minutes for it to find the WIND network.
I am coming from the same place as you. The phone wouldn't see calls coming in. it wouldn't get texts till much later, if at all. The data would scream through, when it went(at 2am) but during the busy portions of the day, the radio would collapse, and turn itself off, after trying to many times and failing.
Once I set the dormancy rule(off) then it would sit and patiently wait for connection, it would keep the connection open when it finally found it, and so on.
ALSO, whereas the T989 can push 1-3mbps UP to wind, the i727, and i757, and i717, since they are LTE, with a different antenna, and different programming, seem to be limited to about 300kbps tops.
Hence, when you are getting a poor signal, and the phone is going crazy switching, then the uplink is the first to go. Hence why people can't hear you, but since these phones pull data faster, and the voice is transmitted via data, then you can hear them.
Disable fast dormancy. Use an ICS rom. Beyond that.........it can be a stable, fast and consistent phone and your speeds will be determined by the network congestion, instead of whether or not the modem is going haywire.
Somebody literally copy and pasted my post to another website. What the hell? http://www.usoftphone.com/t99402.html
TheCrazyDirectioner said:
Somebody literally copy and pasted my post to another website. What the hell? http://www.usoftphone.com/t99402.html
Click to expand...
Click to collapse
Yeah, saw that with all of our work. Not giving credit now are they

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