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So on Saturday (day 3 of my owning my X1), my phone was acting as the music for a little house-party.
I left it playing for a good six hours or so, before the battery started to die and it was giving the warning signals.
We just left it until it eventually turned off.
So when I got home, I charged it up again, but now the headphone indicator is constantly active, and sound will not play out the normal loudspeaker.
I've tried plugging headphones in again, and they work but when I remove them it still reckons they are plugged in. Did a soft-reset, still no joy.
Has anyone else encountered something similar? I'd rather not hard-reset if I can avoid it, I spent the better part of Friday customising it to my liking, doh!
The connector has a phyical switch inside which tells the speaker to stop working and direct the sound to the headphones. Sounds like that is still on. You can try plugging in and out, wiggling it, then it will be a trip to the repair shop. Should be covered by warranty though.
Thanks, that worked a treat!
Managed to click it with the stylus and it's all fine again
head phones
hello yeah i had same problem with my x1 just plugged n unplugged head phone a few times then was fine. not noticed it for a few weeks changed head phones to a better pair with out the inline mic.
I had the same issue until I wiggled it every time it got stuck so much that it stuck there for good. Returned for repairs 2 weeks ago and got it back today. Everything fixed now.. they even replaced the plastic cover over the camera since it was cracked a bit.
HI all, i've a really disappointing problem. My touch HD was in my pocket when I took some rain on my motorcycle . Arrived at home the phone was off. I opened it following the service manual. I've putted it behind the power supply of the pc, where the warm air comes out, dismantled, for a few days.
Then I assembled all, and now it turns on, but, it randomly restart. Do you think my mobo is broken? some contact?
I was thinking I can sell the various parts of my phone all the items works, sim, sd reader, camera (back and front) except the mobo ofcourse.
thanks in advance for your help
Hi.I have heard of one way of fixed water damaged devices and that is by putting them in a container covered by UNCOOKED rice. I think the rice is meant to draw the water out. Leave it for a day I think. Never tried it myself but heard it works
Phil G
Hi, thanks for your answer, the phone was behind the psu of the pc for a week totally dismantled, so I think is pretty dry
thanks again for you interest
I actually dropped me BS in a bucket of water. Dried it out in a heat cabinet at work (50 deg C) for a day and it works perfectly still
Hi la3bna, i'm trying to do as you suggested, was your bs powered when it fall in the water?
thanks for your answer
You should use the salt that is used to lower humidity (e.g. from Bison).
Put the bag of salt on the bottom of a plastic box.
On top of the bag a plate so your device has no fysical contact
with the salt. On the plate you lay down your device without
the backside. Seal the box airtight and leave it there for 7 days.
I did this with the Ipod of my son which had been washed for over
an hour on 60 degrees celsius. The Ipod was dead, but after the
procedure as described it was fully functional!
Thanks a lot, I'll try this!!
Yes mine was on, actually someone called my when it fell
I dropped mine in deep snow... I was holding it in my hand and slipped and also fell
It was very wet so I got scared it won't work but when I got home I turned it off,removed the battery,cards and just put it in some blanket to dry off
After an hour turned it back on and everything worked just like before
Also the other day I accidentally spilled some hand cream on my blackstone and it got inside but nothing happened again so I'm lucky...
thanks for your advices, trying the rice thing
lol, you guys are fecking useless
There is no way I would put myself in that situation, then again I have dropped it a few times so probably only lucky there wasnt water about
Well, I also dropped my Blackstone into water and, after drying it for some 2-3 hrs in the sun it works, except the memory card reader - the problem with the water and mobile phones is the fact that the water is oxidizing the circuitry - so, if it still malfunctions after a week of drying, then probably the phone is doomed.
Sorry for your loss!
for oxid, i've "bathed" the phone in Svitol, but nothing appens... i'm going to sell it as spare.
thanks all for your answer
open the device and dry it out..
already tried, using the service manual to open it, and dried for a week, but nothing appens.
thanks anyway
keep pressing the on/off button - eg, press button on off on off on off (while charging)
and tell me what happens, eg, a vibration??
hi, ti vibrate, then starts, show the smart mobility screen, load the SO, and all works for about 10 minutes. Then the phone restarts and get stuck to smart mobility screen. After that the only way is to press reset or remove the battery. After that if you press the power button the phone get always stuck on smart mobility, sometimes start to load the SO and then it restart before finishing to load.
Nicola
Solved
Hi, problem solved, just left the phone in its box for a month then acidentally tried to start it and from that day works great... guess that just needed to dry out.
Thread can be closed.
Thanks for all your advice.
Nicola
The end?
Dropped my Blackstone in the toilet last night (don't know how, I was drunk at the time). I believe it had been fully submerged for 2-3 minutes. It was turned on at the time. When I recovered it (thank God nothing had been done in the toilet at the time), it was off. I removed the cover and there was water behind the battery, in the SD card reader and SIM. Not a lot, but it was wet. Stupidly (drunk) and panicking , I dried off the back panel with a hand towel (possible static charge damage? - not yet known ). I left it on top of a t-shirt which is on top of the radiator. I don't yet want to turn it on fo fear of wrecking it (if it's not already wrecked).
What methods to people recommend I should take from above? Or maybe there are some new techniques? Would I be better taking it to a mobile service repair shop to see if they can fix it from the beginning, before I do any more damage?
1 dismantle the device into pieces. (if your not sure how i can give you a step by step guide)
2 now dry each of the parts of the device with cotton wool buds (the things used to clean your ears)
3 the put the device back together.
4 done.
....some people say to leave the device in rice etc because it draws the water from the device, IMO this does not work properly and there is nothing better that opening the device and actually cleaning it and removing the water yourself, and this should only take a few mins. it is also not recomended to send it to a service repair shop for something you can do yourself. just be carefull when dismantling the device. do not break any ribbons - used to connect the lcd amungst other things to motherboard.
might be possible you will need a new battery ^
I've have had the phone for 2 years and it had been working fine until last summer, where I had accidentally left it in my trunks pocket when I went out swimming, It had to be underwater for like 10 minutes or so before I realized it, thankfully, we were on holiday in Turkey at the time so I could leave the phone (without a lid or battery) on the balcony for days to dry. And eventually, it worked! But that came with a few issues.
1. The phone would shut off randomly.
2. Had to charge the phone to power it on.
3. The camera had a few dark spots where water got in.
4. When the phone was powered off it would constantly start beeping, the same beep you hear when I power it on.
5. Speakers are weak.
Nowadays, I am pretty sure all the water is out of the phone, and I am only having these issues now.
1. The camera had dark spots.
2. Speakers are weak.
But yesterday, things were getting weird, when I closed the phone (close the phone, not power it off), and I try to open it again, it would not open and would randomly make a beep sound, then the buttons on the bottom would light up, the only thing I can do to make it normal was removing the battery, when I did that I tried putting the battery back in, and it is back to making those beeping sounds I mentioned on point 4. So I tried charging the phone to power it on, and it still didn't do anything! I found the only way to power the phone on was charging it without the battery then waiting like an hour for the 'charging' sign to come up allowing me to power the phone and insert the battery back in. But it still won't open when the phone is closed (again, closed, not powered off).
What should I do?
Water got in. Deep. And the fact that it was not disassembled and let to dry made it worse. Water could have still been inside. And the fact that you still used it didn't help either. Time for a new device.
西村大一 said:
Water got in. Deep. And the fact that it was not disassembled and let to dry made it worse. Water could have still been inside. And the fact that you still used it didn't help either. Time for a new device.
Click to expand...
Click to collapse
The thing is, everything works, It's just the hard procedure of powering it on. But yeah, I might as well leave it on forever with certain apps until its time is up. FPBP to you sir.
You could certainly replace the speakers and camera, but I for one have no idea what the heck is happening with the weird sleep issue (yes, closing the phone=putting your pc into sleep or hibernate). I say it could be a power button failure, but if you could order a new frame off of ebay and replace it, see if the issue is still here. And that's not a beep, that's a tune you hear when the phone powers on. Or the vibration? Please clarify.
As in the title. Right now I'm experiencing an issue with the 'moisture detected' notification. So long story short I'm on vacation right now in Vietnam (very humid) and yesterday I took my phone to the swimming pool in order to take a few pictures since it is IP68 waterproof. So all was good, wiped the phone clean and it was working perfectly (camera, fingerprint, screen etc.) until I've tried plugging it in. Then it showed the moisture detected notification so I've cleaned the port using cotton wipes, soft toilet paper and tried blowing into the port. It worked and phone did manage to charge to 100% overnight. But today the issue came once again. Tried using small toothpick wrapped in toilet paper in order to properly clean the area around charging port but it didn't manage to fix the problem. I'm honestly out of ideas and best thing for me would be to fix it without having to claim warranty since as I said I'm outside of my country right now. Do any of you guys have any idea how to fix it or encountered the same issue before?
EDIT: Right now my phone is sitting at 9% and I'm running out of ideas on what to do. I've also tried putting it vertically in rice in order to get rid of any moisture from the usb port but it didn't do ****.
Make sure you don't get other debris in the port (rice). If you have a small brush use that. Rubbing alcohol and a pressed qtip can also work. Good luck
bdithug said:
Make sure you don't get other debris in the port (rice). If you have a small brush use that. Rubbing alcohol and a pressed qtip can also work. Good luck
Click to expand...
Click to collapse
I don't have access to a rubbing alcohol and I've tried using qtip as well as small brush to clean the port. The port itself looks clean and I can't observe any signs of moisture.
"I took my phone to the swimming pool in order to take a few pictures since it is IP68 waterproof."
No phone is waterproof BUT water resistant.
Its meant for accidental drops into water, splashes, rain etc. Not for a day of underwater filming and pictures.
Big lesson learnt here.
Try doing a factory reset, however, with 9% battery, this is a dangerous game.
Did you actually immerse your phone in the swimming pool?
Depending on which model you have, you could also try wireless charging
I think the port is perfectly dry, it must be the software that triggers a time counter with this message, to prevent the user from creating a short circuit.
Wait a few more hours / days and the message should disappear.
As said above, it is not Waterproof but water resistant, it implies such disturbances after a stay in the water
Sent from my LG G6 using XDA Labs
This is a somewhat common problem with the G6. Mine shows this error about once a month and I've never had water near my phone. It is some sort of hardware problem that has nothing to do with water. Try powering down and back up with it plugged into the charger, it may take a few times but that clears it on my unit. You can also try going into developer options and changing the usb port settings to charge only.
Try this
I may have found a temp solution to bypass the LG G6 moisture charge block.
1.Power the phone off completely.
2.Start in Recovery Mode ( Power on by holding Volume Down and Power buttons)
3.Clear Cache.
4.Before the phone reboots hold the buttons to return to Recovery Mode.
5.Select Power Off
6.Have the usb cord connected to a running computer.
7. Plug the cord into the phone while holding Volume Up and Power Buttons to go to Download Mode.
8. Reboot the phone by holding the Recovery Mode Buttons.
9. The phone should boot being nice to the usb cord and should be charging.
10. you may have to repeat these steps to charge the phone in the future, Im able to unhook it from the computer and connect it to a wall charger and it still work fine for at least one charge.
I also got this problem. But until now i think it solve. What i did is, first i use earbuds to clean the inner but it still show the warning.. Then i put vertically in rice for 30 minutes.. And it still show the warning. Lastly i used isopropyl alcohol pad to clean the insert of usb using toothpick. And the warning not showing off until now and i can charge the phone regularly...
I had this problem too. I resolved it by running tap water into the port for 2s and drying it off immediately using a toothpick and dry paper towel
My G6 started doing this a few days ago, now the notification pops up and closes every now and then (between every 10 seconds and 10 minutes, totally random) but the notifications go away when I plug my phone in? Which would be fine, but the notification wakes the screen up so I'm losing battery throughout the day like crazy...
I solve the problem with this: go to settings-general-apps-right upper corner dots-show system-app lg system server- storage- clear cache and confirm. Thats are all.
Happens to me a lot when I'm working outside in the rain and the phone is in my pocket. What I do and it works everytime for me, I use a hair dryer on high aimed into the port holding the phone port side down so any water will drip out. Do it for about 30 secs and plug your phone it, it should work.
willit101 said:
My G6 started doing this a few days ago, now the notification pops up and closes every now and then (between every 10 seconds and 10 minutes, totally random) but the notifications go away when I plug my phone in? Which would be fine, but the notification wakes the screen up so I'm losing battery throughout the day like crazy...
Click to expand...
Click to collapse
I got the same exact problem, first the humidity sensor error, and then the battery icon the continuously changes to charging and not.
I've solved the first with alcohol and toothtpic, but not the second one.
When I restart it, it doesn't do it for a while, and then it comes back.
I already did:
- night in rice
- toothpick and Water with alcohol
- poured alcohol in the port and then cleaned it
- WD40
Any further solutions from the Pro member?
It does charge when off, but the the battery icon starts changing back and forward....
Thank you in advance!!!!!
ubinpwnt said:
I had this problem too. I resolved it by running tap water into the port for 2s and drying it off immediately using a toothpick and dry paper towel
Click to expand...
Click to collapse
I agree with what they say. The water residues that can not come out due to the pressure difference will come out with new water. Put pure (bottled) water in a bowl and let it stand for 5-10 minutes, quickly remove it from the water (vertical) and dry it. Tap water can cause scale formation. If the first attempt fails, try again and try to shake the phone in the towel.
Try to put your phone without sim card slot for a night in rice or moisture balls and try the haïr dryer
Had the same problem for few weeks, finally it disappeared, i guess dried off. in a mean time, try to shut down the phone unplugged, start again and plug the power in when LG logo appears on the screen. worked for me, try different timing until it works. Needs to be plugged in before phone finished boot
Best and easy way to resolve Moisture detected check USB port
I just had this issue about 15 mins back. Was worried on how to resolve it and hence searched for solution on XDA.
I also tried to take a towel with threads tied open on the ends rolled the treads end and pushed into the charging port and cleaned it for few seconds and it worked. I now dont see that error anymore.
ubinpwnt said:
I had this problem too. I resolved it by running tap water into the port for 2s and drying it off immediately using a toothpick and dry paper towel
Click to expand...
Click to collapse
Are you for real? asshole
---------- Post added at 04:34 PM ---------- Previous post was at 04:30 PM ----------
wojwem19 said:
As in the title. Right now I'm experiencing an issue with the 'moisture detected' notification. So long story short I'm on vacation right now in Vietnam (very humid) and yesterday I took my phone to the swimming pool in order to take a few pictures since it is IP68 waterproof. So all was good, wiped the phone clean and it was working perfectly (camera, fingerprint, screen etc.) until I've tried plugging it in. Then it showed the moisture detected notification so I've cleaned the port using cotton wipes, soft toilet paper and tried blowing into the port. It worked and phone did manage to charge to 100% overnight. But today the issue came once again. Tried using small toothpick wrapped in toilet paper in order to properly clean the area around charging port but it didn't manage to fix the problem. I'm honestly out of ideas and best thing for me would be to fix it without having to claim warranty since as I said I'm outside of my country right now. Do any of you guys have any idea how to fix it or encountered the same issue before?
EDIT: Right now my phone is sitting at 9% and I'm running out of ideas on what to do. I've also tried putting it vertically in rice in order to get rid of any moisture from the usb port but it didn't do ****.
Click to expand...
Click to collapse
I have it too. why the **** does LG have the right to do this , basiclly killing the phone for moisture , it's not that high a volatage. mine is from wearing in my coat and sweating . this will be my last LG ever , anyone know other phones that refuse to charge so i can avoid buying that brand there goes 700.00 dollars down the drain . first cell phone to do this in 30 years since the first brick fucing pissed as this phone is new . any way to r00t it and disable this ?
So I am at the beach for the week and started getting the moisture detected nag at night. I cant find any way so far to over ride this. Yesterday I was able to charge the phone by plugging the charger in and turning the phone off. I wake up this morning and have gotten the error again. Now I am down to 10% and the phone keeps turning itself back on everytime I turn it off while charging. I have tried leaving it plugged in and plugging it in while off. I have turned dev options on and off along with changing it to MTP mode and using the PC. I have tried a normal charger and a dumb charger.
So someone at LG seems to think they know better than I do. How do I turn this feature off? I know there has got to be a way to make your phone stay off? What if the thing dies now, the hotel catches on fire, and we all burn alive because my phone is dead and cant cant call for help? (actually I dont know that the phone would help to much then kind of like the kids that tried to text 911 during the Va Tech school shooting instead of fighting back or running away) There should be an extremely high liability in not allowing someone to charge their phone.
No I have not taken the phone in the water. Besides it is supposed to be ip68. I was going to try and pick up the buy one get one V30 deal. At this point after the gps fiasco with my old G5 and now this I want no parts of another LG. I dont even want a smart phone but a dumb phone. In fact I want a retarded phone that all you have to do is hit 10 numbers to make a simple phone call.
Kogashuko said:
So I am at the beach for the week and started getting the moisture detected nag at night. I cant find any way so far to over ride this. Yesterday I was able to charge the phone by plugging the charger in and turning the phone off. I wake up this morning and have gotten the error again. Now I am down to 10% and the phone keeps turning itself back on everytime I turn it off while charging. I have tried leaving it plugged in and plugging it in while off. I have turned dev options on and off along with changing it to MTP mode and using the PC. I have tried a normal charger and a dumb charger.
So someone at LG seems to think they know better than I do. How do I turn this feature off? I know there has got to be a way to make your phone stay off? What if the thing dies now, the hotel catches on fire, and we all burn alive because my phone is dead and cant cant call for help? (actually I dont know that the phone would help to much then kind of like the kids that tried to text 911 during the Va Tech school shooting instead of fighting back or running away) There should be an extremely high liability in not allowing someone to charge their phone.
No I have not taken the phone in the water. Besides it is supposed to be ip68. I was going to try and pick up the buy one get one V30 deal. At this point after the gps fiasco with my old G5 and now this I want no parts of another LG. I dont even want a smart phone but a dumb phone. In fact I want a retarded phone that all you have to do is hit 10 numbers to make a simple phone call.
Click to expand...
Click to collapse
Hello , yesterday i had my first "fake positive" moisture detection. In my case i used pendrive made of metal which was cold to touch. When i warmed it to room temperature it worked just fine. Maybe your cable connector is too cold?
adamsek said:
Hello , yesterday i had my first "fake positive" moisture detection. In my case i used pendrive made of metal which was cold to touch. When i warmed it to room temperature it worked just fine. Maybe your cable connector is too cold?
Click to expand...
Click to collapse
Thanks. I have tried multiples. Yes it is probably a little more humid here but it shouldnt be enough to trigger the sensor. Afterall last summer I rolled with the thing in my pocket and was sweating all over it. Also, the night I got it I spent one of the nights in one of the courts in richmond looking for someone at a running pace and in ripstop 50/50 nylon without throwing the error. I am thinking my phone might be not quite right. I wish there was an override.
So I found out what it does when it dies finally. It charges to 5% then cuts back on and dies again. I am all about technology but only when it works.
-update.
Went out to swim and before I left I took the rubber case off and jammed the whole phone into one of the vents on the PTAC and cranked it up to 11. I got back and now at least it is showing it is charging and not cutting back on while doing so. Once I get it to 100% we will repeat the process. It is very moist here but I dont see having everyone with a LG or Samsung phone not being able to use them. Yes I am staying in a resort in a first world country not in a shack in off the coast of Lebanon or something.
Try this. exact same thing happened to me.
My LG G6 all of a sudden stopped charging, it said moisture detected and USB port, charging blocked. And then my phone died. I asked my phone provider what to do, they said to call LG. LG said it's because I haven't updated the phone, but my phone was dead. So if your phone has enough battery power to do an update, do it right away. What I did was took it to the store where I bought my phone, charged it wirelessly enough so I can do an update. And that's it , my phone worked fine after. Hope this works for you
You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message
There appears to be a continuity sensor at the rear of the port. If you look to the left and right of the wafer connector in the back of the jack, you'll see two little contacts. My guess is that these create a circuit when damp or covered with any type of slightly conductive dust to trigger a cutoff on the charge port. I had this issue starting at 2am last night (hadn't been outside since 7pm that evening, phone in pocket) throughout today. I tried just cleaning out the port with a microfiber cloth, that didn't seem to do it. So ultimately I ended up shutting the phone off, getting a cotton swab damp with 90% isopropyl alcohol, swabbing the connector until the entire thing was damp, and blowing it out with air duster. Then I used a flat toothpick to clean off any remaining debris and dust inside the ports. No error since, been about 30 minutes. May not solve for you, but this isn't necessarily just water related, definitely seems to be triggered by dust and debris covering the contacts at the rear of the jack.
Edit at 2230 EST: Going on 6 hours now with no further issues.
nmyron said:
There appears to be a continuity sensor at the rear of the port. If you look to the left and right of the wafer connector in the back of the jack, you'll see two little contacts. My guess is that these create a circuit when damp or covered with any type of slightly conductive dust to trigger a cutoff on the charge port. I had this issue starting at 2am last night (hadn't been outside since 7pm that evening, phone in pocket) throughout today. I tried just cleaning out the port with a microfiber cloth, that didn't seem to do it. So ultimately I ended up shutting the phone off, getting a cotton swab damp with 90% isopropyl alcohol, swabbing the connector until the entire thing was damp, and blowing it out with air duster. Then I used a flat toothpick to clean off any remaining debris and dust inside the ports. No error since, been about 30 minutes. May not solve for you, but this isn't necessarily just water related, definitely seems to be triggered by dust and debris covering the contacts at the rear of the jack.
Edit at 2230 EST: Going on 6 hours now with no further issues.
Click to expand...
Click to collapse
How did you get it inside, I'm thinking I did a poor job cleaning the port but a needle barely fits.
Here's my post:
"The message appeared randomly while charging one night. It was nowhere near water for several months and I work in an office.
What I've tried:
- Drying with a hairdryer (not even a temporary fix)
- Force stopping LG system and LG server processes. I even disabled them with package disabler!
- Disabled the moisture sensor in secret menu. Warning still shows up! Even if I try to turn of the phone and charge it.
- Cleaned the USB C socket with a hairpin and cloth
- Cleaned under running water, swapped with alcohol and dried again (getting desperate)
It does however charge if I plug unplug it in like 5 times. Really annoying!
It does this regardless of charging cable, I tried with 5 cables at home and work.
I read somewhere that the pins were causing a short, but the pins are inside the cable right?
What else can I try?"
povertyd said:
You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message
Click to expand...
Click to collapse
Funny, I just tried this and still get the error. You'd think disabling it would remove the damn notification/it from working....
After all the **** I did, I found my problem and solution.
It was because of my charging cable that had bent pins, yet oddly enough the moisture detected error persisted with other cables.
Thru away that cable, then reset the phone cache and soft reboot (volume down + power)
Hope this helps.
Used trimmed down tooth pick and nail vanish remover - gently cleaned and my wife hair dryer on low ...and Voila" back in business ! Thanks for basic idea !
povertyd said:
You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message
Click to expand...
Click to collapse
This Doesn't work on Sprint/Boost Phones. I have tried all the 'hidden menu' codes I can find but none lead to the SVC menu..
- LG ls-993 ZVF