Hello all,
I tried searching the forum and google for this problem but haven't come across anything.
I really hope someone can help me out or I'm gonna have to buy a new phone.
I need to access the PhoneUtil menu by punching in *#7284# so I can continue with this procedure to enable AWS. But the menu is not coming up. I even restored the phone to factory settings but still no menu. USB debugging is enabled.
I followed this procedure when I first got the phone a few months ago and it worked. Now all of a sudden my phone only starts to detect Bell/Rogers network and not Mobilicity. So I'm guessing if I went through this process again it will work...but I can't get phoneUtil to pop up this time.
Any ideas?
Splifff said:
Hello all,
I tried searching the forum and google for this problem but haven't come across anything.
I really hope someone can help me out or I'm gonna have to buy a new phone.
I need to access the PhoneUtil menu by punching in *#7284# so I can continue with this procedure to enable AWS. But the menu is not coming up. I even restored the phone to factory settings but still no menu. USB debugging is enabled.
I followed this procedure when I first got the phone a few months ago and it worked. Now all of a sudden my phone only starts to detect Bell/Rogers network and not Mobilicity. So I'm guessing if I went through this process again it will work...but I can't get phoneUtil to pop up this time.
Any ideas?
Click to expand...
Click to collapse
Do you have an AT&T S4? And, if so, did you take the MF3 firmware update? Because if you do, and you did, you shouldn't have. The only thing you can do with a phone on MF3 is Root. No service menu, no Kies, No ODIN, and no going back.
If this is the case, there is a lot of information about it all throughout the General and Q&A sub forums and this information has been there for a while.
If it isn't the case, maybe you can give a little more information and someone can help you. Good luck.
Splifff said:
Hello all,
I tried searching the forum and google for this problem but haven't come across anything.
I really hope someone can help me out or I'm gonna have to buy a new phone.
I need to access the PhoneUtil menu by punching in *#7284# so I can continue with this procedure to enable AWS. But the menu is not coming up. I even restored the phone to factory settings but still no menu. USB debugging is enabled.
I followed this procedure when I first got the phone a few months ago and it worked. Now all of a sudden my phone only starts to detect Bell/Rogers network and not Mobilicity. So I'm guessing if I went through this process again it will work...but I can't get phoneUtil to pop up this time.
Any ideas?
Click to expand...
Click to collapse
did you install the phone util apk?
Yes I downloaded and installed phoneutil.apk from multiple sources many times, but the menu never shows. It's a Bell S4 not AT&T. Could I have installed the MF3 update even though its a Bell phone?
Not sure how to root but I can search. Will rooting it solve the problem?
If you need any other information let me know.
Splifff said:
Yes I downloaded and installed phoneutil.apk from multiple sources many times, but the menu never shows. It's a Bell S4 not AT&T. Could I have installed the MF3 update even though its a Bell phone?
Not sure how to root but I can search. Will rooting it solve the problem?
If you need any other information let me know.
Click to expand...
Click to collapse
I had the same problem too I think it is becoz of the OTA update..which disables that USSD code...did u find any solution how to solve the issue? I really do not want to root the phone..thank u.
Hi guys been searching all day when I can grab some free WiFi, basically I rooted my s4 gti9505 with auto root and then installed custom recovery, and flashed PAC rom. I'm unable to make calls or receive mobile data but can use WiFi. My settings say baseband unknown .. I'll attach a picture of my settings here in this thread. I have attempted to flash a modem/radio in Odin but this didn't seem to make any difference, the problem is I'm not sure if it was the right thing to do (didn't make a back up of my phone foolishly before flashing PAC rom)
I'd appreciate any help with this guys! My network is vodaphone UK if that makes any difference to any advice given...
Thanks in advance!
Sent from my GT-I9505 using xda app-developers app
somepepe**** said:
Hi guys been searching all day when I can grab some free WiFi, basically I rooted my s4 gti9505 with auto root and then installed custom recovery, and flashed PAC rom. I'm unable to make calls or receive mobile data but can use WiFi. My settings say baseband unknown .. I'll attach a picture of my settings here in this thread. I have attempted to flash a modem/radio in Odin but this didn't seem to make any difference, the problem is I'm not sure if it was the right thing to do (didn't make a back up of my phone foolishly before flashing PAC rom)
I'd appreciate any help with this guys! My network is vodaphone UK if that makes any difference to any advice given...
Thanks in advance!
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
flash MGA modem twice with odin (first time do not tick "auto-reboot", when it "pass" remove battery, insert it flash second time)
This things happend when people move from old baseband to new baseband
samersh72 said:
flash MGA modem twice with odin (first time do not tick "auto-reboot", when it "pass" remove battery, insert it flash second time)
This things happend when people move from old baseband to new baseband
Click to expand...
Click to collapse
hi thanks for your reply, i have just flashed the MGG modem trying to fix it myself but when i reboot myself manually it just hangs on the samsung boot logo for ten minutes..i will try your method with the MGA modem and hope it works
thanks
somepepe**** said:
hi thanks for your reply, i have just flashed the MGG modem trying to fix it myself but when i reboot myself manually it just hangs on the samsung boot logo for ten minutes..i will try your method with the MGA modem and hope it works
thanks
Click to expand...
Click to collapse
and reflash the custom rom after flashing the modem
samersh72 said:
and reflash the custom rom after flashing the modem
Click to expand...
Click to collapse
will do this too, have just finished flashing MGA modem twice using your steps, will flash rom again..i wonder if i should wipe/factory wipe as i would when installing new rom...ill try it!
no luck -still no network. im running out of ideas
network - unknown
mobile network type - unknown
imei unknown
imei sv - unknown
going out now for a while but thought id ask - do you think that installing official stock rom (perhaps from your s4 unrooting guide) would help flashed via odin? from searching i can see that some folk suggest that stock will reinstall everything i need...im hoping so, i really wouldnt mind going back to stock, anythings better than this
somepepe**** said:
will do this too, have just finished flashing MGA modem twice using your steps, will flash rom again..i wonder if i should wipe/factory wipe as i would when installing new rom...ill try it!
no luck -still no network. im running out of ideas
network - unknown
mobile network type - unknown
imei unknown
imei sv - unknown
Click to expand...
Click to collapse
did you put modem in "phone" in odin?
hmmm weird! i guess your imei is not corrupted, sometimes while flashing rom in cwm, efs partition is not detected, so flashing modem twice should work
you can try with an other modem, use new one (but im sure to flash it twice)
another option is trying to flash your stock firmware
samersh72 said:
did you put modem in "phone" in odin?
hmmm weird! i guess your imei is not corrupted, sometimes while flashing rom in cwm, efs partition is not detected, so flashing modem twice should work
you can try with an other modem, use new one (but im sure to flash it twice)
another option is trying to flash your stock firmware
Click to expand...
Click to collapse
yes put it in "phone" mode, thats the second or third one i have flashed now so im not sure it wont help but for sure ill try again!
are you able to determine that its not corrupted? would it state as such if it were? im going to flash a stock firmware as a last resort. lost after that haha
edit - installed cwm using sgs4 flasher and re-installed my custom rom and gapps, booted no probs and network now working - sorted!! thanks for your help i dont think i would have reflashed the rom without your advice to do so
So I'm practically in the same boat. I'm currently on P.A.C. man nightly 09/18 (Vodafone Germany branded device). I never had similar problems, but now I can't call (or be called) and I'm not able to use mobile data.
I nearly tried everything:
1) I checked the IMEI (saved it before switching over to custom roms), but an IMEI number is still there.
2) Went back to stock to see if it's a problem of P.A.C. man ROMS or not. On stock it didn't work either.
3) Went back to P.A.C. man ROM and flashed modem XXUBMF8 via Odin 3.04 (from this thread: http://forum.xda-developers.com/showthread.php?t=2192025)
4) Flashed the modem again after I flashed the ROM because it didn't work either.
So I'm completely lost now, I really don't know what to do next. I had mobile data for a couple of seconds every now and then, but nothing stable. And since the problem came up (yesterday evening) I can not make any calls at all.
Can someone help me?
Edit: The very strange thing is that I have full reception balks in the notification area (only in grey). But still, I guess this means that the device is somehow able to detect a signal but can not connect to it?
Edit2: I apparently have no Device-ID. May that be a problem?
So I took some screenshots to show you guys my problem a bit better. For some reason my mobile data now works (currently HSPA, but it's extremely slow). But I still can't make any calls (or get called too). =/
Edit: So to sum this up: the strangest thing about this problem is, that even when I go back to full stock I can't make calls. =/ What could be the problem? An IMEI number is present in the settings (althouh the 'IMEI SV' under 'About phone' --> 'Status' was one digit below the current one that I can see under those stats). The whole problem makes me believe that my provider can't sort my phone number to my device (I'm on Vodafone; but if that's really the case: why the hell does mobile data works sometimes?!). The other possibility: something with the modem/radio is broken. Could this be the problem? The thing is that I also tried to flash a custom modem, but the problem is still there...
I'm really concerned that my phone just became an expensive paperweight
Slightly different than my problem in that I didn't even have any bars for reception..my problem was fixed by changing the custom recovery software (originally I used philz to flash PAC), But I flashed cwm and then used this to again flash PAC, and all was good..don't ask my why but it helped me so you might want to try this...
Sent from my GT-I9505 using xda app-developers app
somepepe**** said:
Slightly different than my problem in that I didn't even have any bars for reception..my problem was fixed by changing the custom recovery software (originally I used philz to flash PAC), But I flashed cwm and then used this to again flash PAC, and all was good..don't ask my why but it helped me so you might want to try this...
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Thank you for your answer!
You also flashed a different modem didn't you? Did this help or was it only the custom recovery? I'm confused because I used CWM before and never had problems. But then this mess all came up...
Yes I flashed several modems, that didn't help..only using a different custom recovery to flash my custom Rom again helped..hope you get sorted!
Sent from my GT-I9505 using xda app-developers app
So I tried to flash PAC with TWRP 2.6.0 (it worked before), but the problem is still there.
I'm really confused. I really don't know what I can do or try to fix this mess... Is there some USSD code or something to find out if my device is missing some ID codes or if the modem is messed up or something?
Edit:
Update: For some reason I now can receive calls/SMS but only when I'm on GPRS speed. Outgoing and ingoing calls are no problem then. When my device is on HSPA or HSPA+ speed however, the old problem of not being able to call or be called is back. On one hand it's good that I'm somehow able to make calls again on the other hand it gets stranger and stranger. I know that it's a bug on PAC man ROMs that you can't change the mobile data speed options (LTE/HSPA/GPRS etc.), but I think that this could be the problem (or at least a part of it)...
Gotcher said:
So I tried to flash PAC with TWRP 2.6.0 (it worked before), but the problem is still there.
I'm really confused. I really don't know what I can do or try to fix this mess... Is there some USSD code or something to find out if my device is missing some ID codes or if the modem is messed up or something?
Edit:
Update: For some reason I now can receive calls/SMS but only when I'm on GPRS speed. Outgoing and ingoing calls are no problem then. When my device is on HSPA or HSPA+ speed however, the old problem of not being able to call or be called is back. On one hand it's good that I'm somehow able to make calls again on the other hand it gets stranger and stranger. I know that it's a bug on PAC man ROMs that you can't change the mobile data speed options (LTE/HSPA/GPRS etc.), but I think that this could be the problem (or at least a part of it)...
Click to expand...
Click to collapse
Actually I can change the data in my phone between 3G and 2G (don't have LTE support here in my country)
Have you checked your APN? Think that might be a problem.
Also please post the steps you take before flashing PAC (ROM, kernel, recovery, etc)
soyusado said:
Actually I can change the data in my phone between 3G and 2G (don't have LTE support here in my country)
Have you checked your APN? Think that might be a problem.
Also please post the steps you take before flashing PAC (ROM, kernel, recovery, etc)
Click to expand...
Click to collapse
Within Wireless & Networks --> Mobile Networks --> Network Mode? On PAC? It always crashes when I try to change something there. In the PAC bug post this seems to be a known bug, my mode is also set to GSM/WCDMA/LTE. But whenever I enter the settings to change this, only 'LTE' is chosen as option. I don't have LTE on my plan and I read somewhere else that Vodafone has major problems with it's LTE network here in Germany and that it may be better for customers without it to turn it off.
About APN: there is definitely something strange. I can enter the settings and I see three different APNs that were not created by me (they must be the standard carrier ones): they are called Vodafone DE (for Germany), 1und1 (pretty strange because the settings are the very same on this one, only the name is different) and Vodafone DE-MMS.
The strange thing now is that I can't change any value of the Vodafone DE APN... When I go into its settings, everything ia greyed out. This was the same on the stock ROM...
Now when I create a new APN with the correct provider settings (found via Google on the VF homepage), the phone still won't work. When I put the device aside for a few minutes, the Vodafone Deutschland DE APN is the selected APN again although I never went back to it...
Is there some option to take a deeper look into the modem stats to see what's the problem?
Install stock ROM
Gotcher said:
Within Wireless & Networks --> Mobile Networks --> Network Mode? On PAC? It always crashes when I try to change something there. In the PAC bug post this seems to be a known bug, my mode is also set to GSM/WCDMA/LTE. But whenever I enter the settings to change this, only 'LTE' is chosen as option. I don't have LTE on my plan and I read somewhere else that Vodafone has major problems with it's LTE network here in Germany and that it may be better for customers without it to turn it off.
About APN: there is definitely something strange. I can enter the settings and I see three different APNs that were not created by me (they must be the standard carrier ones): they are called Vodafone DE (for Germany), 1und1 (pretty strange because the settings are the very same on this one, only the name is different) and Vodafone DE-MMS.
The strange thing now is that I can't change any value of the Vodafone DE APN... When I go into its settings, everything ia greyed out. This was the same on the stock ROM...
Now when I create a new APN with the correct provider settings (found via Google on the VF homepage), the phone still won't work. When I put the device aside for a few minutes, the Vodafone Deutschland DE APN is the selected APN again although I never went back to it...
Is there some option to take a deeper look into the modem stats to see what's the problem?
Click to expand...
Click to collapse
Mate you should try installing Stock ROM that might help I think !
.::Alien::. said:
Mate you should try installing Stock ROM that might help I think !
Click to expand...
Click to collapse
I tried that already, but it didn't help. Same problem...
I factory resetted the phone, wiped cache and dalvik cache and then flashed my Vodafone branded stock ROM via Odin that I had on my device when I got it. Didn't help for some reason... But: should I also try to go back to stock ROM via KIES? I haven't tried this method until now...
Edit: About my flashing method: I went from the stock ROM to rooted (via CF Auto root with Odin). For PAC I then flashed TWRP 2.6.0 and then in recovery factory resetted the phone, wiped cache and dalvik and then installed PAC. After that I installed GApps. I used this method before and it worked without any problems...
Edit2: I found this thread, it appears to be the same/a similar problem with the S3: http://forum.xda-developers.com/showthread.php?t=1805709&page=6
Now is there something similar for the S4? I think I tried calling ##72786# on stock ROM and it didn't work...
Gotcher said:
Within Wireless & Networks --> Mobile Networks --> Network Mode? On PAC? It always crashes when I try to change something there. In the PAC bug post this seems to be a known bug, my mode is also set to GSM/WCDMA/LTE. But whenever I enter the settings to change this, only 'LTE' is chosen as option. I don't have LTE on my plan and I read somewhere else that Vodafone has major problems with it's LTE network here in Germany and that it may be better for customers without it to turn it off.
About APN: there is definitely something strange. I can enter the settings and I see three different APNs that were not created by me (they must be the standard carrier ones): they are called Vodafone DE (for Germany), 1und1 (pretty strange because the settings are the very same on this one, only the name is different) and Vodafone DE-MMS.
The strange thing now is that I can't change any value of the Vodafone DE APN... When I go into its settings, everything ia greyed out. This was the same on the stock ROM...
Now when I create a new APN with the correct provider settings (found via Google on the VF homepage), the phone still won't work. When I put the device aside for a few minutes, the Vodafone Deutschland DE APN is the selected APN again although I never went back to it...
Is there some option to take a deeper look into the modem stats to see what's the problem?
Click to expand...
Click to collapse
Delete the unused APNs.
Do you have mobile data?
Also I asume that you're running the latest vertigo's build, because with me GSM/WCDMA/LTE is always selected.
Sent from my GT-I9505 using Tapatalk 4
Sometimes I have mobile data, but only for very limited time; for the majority of time, I don't have mobile data and can not make calls.
I also tried to delete the unused APNs, but still no change =/
I tried to use a different Micro SIM in this device, but the same problem appears. No data, no phone although I have grey reception balks.
any update on this one?!
Hey guys. I would love some help here; recently I had my Nexus 4 lost, and found again. I called Virgin (My phone company) and cut my phone service off. Once I found it, I called and turned it back on. For about an hour it kept saying that the network could not be found, and when I tried to force it to connect in the settings, it said my sim card couldn't be used on the network. I did factory reset from the menu, but it only got worse. It than wouldn't even recognize I had a sim card. I looked online about IMEI and typed in #*06#* or whatever it was, and there was nothing there. Completely blank. I have no idea what to do, and am currently trying to flash stock rom. If it helps, I was running Paranoid Android 3.99 RC2 when I turned my phone service off. Any replies would be appreciated. Thanks.
*EDIT*: I restored to Android 4.4 using the factory image provided by Google, and I now have a IMEI number, but it still wont allow me to connect to the network.
*EDIT 2*: After doing some research on the Virgin site, I found out that there was a blacklist that your phones IMEI goes on after reporting it stolen. Basically, when I called in to get it off of it, it was never taken off. Those ****ers said it was going to cost me $150. This thread can be kept for future reference to other people, or deleted if needed. Thanks.
MuZiiX said:
Hey guys. I would love some help here; recently I had my Nexus 4 lost, and found again. I called Virgin (My phone company) and cut my phone service off. Once I found it, I called and turned it back on. For about an hour it kept saying that the network could not be found, and when I tried to force it to connect in the settings, it said my sim card couldn't be used on the network. I did factory reset from the menu, but it only got worse. It than wouldn't even recognize I had a sim card. I looked online about IMEI and typed in #*06#* or whatever it was, and there was nothing there. Completely blank. I have no idea what to do, and am currently trying to flash stock rom. If it helps, I was running Paranoid Android 3.99 RC2 when I turned my phone service off. Any replies would be appreciated. Thanks.
Click to expand...
Click to collapse
Below are the threads with same issue.. Have a look over them and see if it helps.
In all the cases, the users were on PA RC2.(This ROM might be causing some problems)
Thread 1
Thread 2
Thread 3
Rohit02 said:
Below are the threads with same issue.. Have a look over them and see if it helps.
In all the cases, the users were on PA RC2.(This ROM might be causing some problems)
Thread 1
Thread 2
Thread 3
Click to expand...
Click to collapse
Thanks for the info, but I now have a IMEI number when I flashed Google's stock 4.4 image, but it still says it cant connect to the network. Any ideas?
Just restore any CWM or TWRP backup. It worked for me after i lost my imei and basband while flashing 4.4.
Nothing to do about a blacklist. Ask them again and explain the situation. Contact a consumer rights organization otherwise.
Sent from my N4, wanna know what I am doing? Check http://team-fun.eu
Hello,
I am a happy HLTE owner and long time CM/LineageOS user, and I have never encountered this particular issue before. I updated my phone to the latest nightly today, and when i booted up, I had no service. I checked the settings and the phone said "no sim". Than I went into the hidden network settings and saw an error "unknown or invalid network". I tried doing a battery pull, dalvik wipe, and all of that, tried taking out the sim and reseating it, nothing worked... so I finally had to flash backwards to the June 27th build, and now my phone works just fine again...
What happened here? Has anyone else had this problem? I am on AT&T's HPAP+ networks, surely someone else has been affected by this? The only thing I have not tried yet is a factory wipe, but I really do not want to go through that again ... there must be a simple solution here?
Edit: I am sorry, this is the wrong thread for this post... I jsut realized I should have posted this in Q&A.
Thanks
Use the report button and ask a mod to move to correct forum .
Sent from my SM-N930F using XDA-Developers Legacy app