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I recently received my Nexus 4 phone and went with a T-Mobile no contract plan. I noticed that I am only getting 2g service. Next to my connectivity bars it shows a G. My data reception is very slow. Is there a way to get faster data speeds by tweaking some settings or am I stuck with the slow 2G speeds? Where I live I am limited to Verizon or us cellular. In order to get a no contract with one of these companies I would have had to get one of their no contract phones. Had to travel about an hour to get to T-Mobile store. Is AT&T any better? Thanks.
Sent from my Nexus 7 using Tapatalk HD
Do you live in an area with T-Mobile 4g coverage? If not, you are borked. If you should have 4g coverage, make sure your APN settings are all entered correctly. They have to be exactly right.
Sent from my Nexus 4 using xda app-developers app
After doing some research I believe the data service is only going to be 2G. What a bummer! Such a great phone and I can't use it to it's full potential. Only had it a week and looks like I'm going to have to get rid of it already. Thanks for the the info. Guess I'll have to go back to the money sucking Verizon.
Sent from my Nexus 7 using Tapatalk HD
Sounds like you are out in the boonies so chances are tmo is not a good choice for you (ATT is probably lousy too) you don't necessarily have to go back to verizon proper though, pageplus is a viable option and could be much cheaper ($55/mo for unl talk/text + 1gb data) depending on your usage. You won't be able to use the n4 on pageplus but you could always "downgrade" to a galaxy nexus.
edit - Looks like pageplus has some updated plans, the $55 plan now has 2gb of data and they've added a $70 plan that has 5gb of data.
I don't really live in the boonies, but where I live there is basically verizon or us cellular to choose from. Can not use the nexus4 on their networks because they do not support the nexus 4 technology. I only get 2G with t mobile or att and the data speed is horrible. Believe I will be looking for a galaxy nexus 4g phone. At least I can use that on verizons network. Again, thanks for your info.
I received my Nexus 4 form T mobile and didn't really buy in to the whole death grip issue but noticed the cell antenna signal was really jumpy - i first thought it was software related. In my area i have my ime attached to my optimum wifi to pickup a signal which is heavily available on long island, ny. Switching form the iphone and sprint which i always put 3rd behind verizon, att. I assumed t mobile would be an issue but did not expect the poor coverage i got. The iphone on sprint never showed no signal, i actually cant remember one time with my evo 4g, nexus 3, iphone 4, 4s and 5 where i was anywhere saying dam no signal or dropped call while on sprint. tmobile on the nexus 4 would show an empty triangle as soon as i walked inside a building and was non existent in my home. I assumed software because with wifi off it would hold a signal longer, I'm ok with it dropping cell data on wifi and even tried to not use wifi on weak signal but still had issues.
The phone never went to edge, which i would have been ok with becasue it meant i could make a call, nothign worse than no signal at all. my friend had tmobile sg3 and in my house it would auto switch to full edge in my house, my nexus would show one H bar and then go empty until i switched to 2g or turned off wifie to kill my battery while struggling for one H bar.
I actually got tmobile to drop my contract becasue they could not supply a signal boost. i went to straight talk att sim and had issues, better but still issues. Moved on to gophone, while gophone att is the best signal i noticed since getting the phone i have an open support case with LG to send it in and but am waiting until i have my new nexus 4 form google play which is coming monday. I plan to test the new one, non tmobile while i send in the tmobile one to LG and will resell the LG resend if all goes well. im hoping i received a lemon and all my signal issues go away but have been really frustrated to date.
Especially with APN and prepaid settings, at least straightalk att sim had settigns included, the att gogphone is really secredt about what to give me, multiple reps give different info and advise i need different gophone plans.
Its killing the nexus 4, i even tried the t mobile $60 or $65 plan and could not get a signal in my home or get it to switch to 2g automatically.
So I am kinda sad that where GS2 gets 1 bar of T-Mobile service, I get No Service at all on N4. I also noticed that at work my GNex used to work a bit better then N4. I read that T-Mobile implemented 1900 in the area but so far I haven't seen a single benefit, and GS2 can't even access 1900, N4 can.
This past month building penetration is driving me nuts. Outside get 4-5 bars, once I step inside its either 1 bar or No Service.
kolyan said:
So I am kinda sad that where GS2 gets 1 bar of T-Mobile service, I get No Service at all on N4. I also noticed that at work my GNex used to work a bit better then N4. I read that T-Mobile implemented 1900 in the area but so far I haven't seen a single benefit, and GS2 can't even access 1900, N4 can.
This past month building penetration is driving me nuts. Outside get 4-5 bars, once I step inside its either 1 bar or No Service.
Click to expand...
Click to collapse
Had similar problem. Owned S2 before and was not getting signal on N4 where S2 used to get.
However the newer .48 baseband that comes with 4.2.2 vastly improved the situation. Now am getting signal where S2 never got and at the
same time there are still some places I don't get signal on N4 where S2 used to get.
^ I am on 48 now and haven't notice any improvement at my work location. I remember I was able to talk on Gnex while seating at desk and now with N4 I have to go next to window.
At the same time, my wife is using Gnex and she still doesn't get any service at work even after the so called 20% better indoor coverage. And I checked, her town falls under the improved towers that support 1900 3G. Same situation today in mall....No Service on N4 in city that was supposedly improved. I wasn't getting service in mall 5 years ago and I don't get any now....
"T-Mobile’s network modernization project will improve approximately all 37,000+ towers the company is operating over the course of 18 months. These changes offer improved voice and data coverage, as well as a 20% improvement to indoor coverage."
Try this; dial *#*#4636#*#* Choose GSM only. It will go to Edge data and you should get more bars/signal.
clockcycle said:
Try this; dial *#*#4636#*#* Choose GSM only. It will go to Edge data and you should get more bars/signal.
Click to expand...
Click to collapse
In that case wouldn't it be easier just switch to 2G in settings or better yet have a 2G/3G switch in CM notification panel?
I am pretty sure it doesnt work though, I remember trying that some time ago.
Doing my suggestion, I gain between 5-12db+/-
Wcdma set to 2G or gsm auto prl settings do not yield the same result.
Sent from my Nexus 4 using Tapatalk
clockcycle said:
Doing my suggestion, I gain between 5-12db+/-
Wcdma set to 2G or gsm auto prl settings do not yield the same result.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
I'll check again today at work place.
kolyan said:
I'll check again today at work place.
Click to expand...
Click to collapse
Tried. Doesnt seem to be any different switching to GSM Only or simply switching to 2G. And 2G jumps from 4 bars to 2 to No Service again. Its probably a bit better because in 2G mode phone avoids jumping to 3G network. In 2G I can actually make a phone call now, but internet is so slow that its hardly working.
and yet again i am facing this issue and its even more frustrating
I moved to a different job location and just like before there is no service at my desk and on top of this now I get 0-bars service outside.....completely NO service once you close the office door (just a regular 1 story none-commercial house made from wood)
So now both me and my wife cannot use our phones at least 8 hours per day (she works at different location but also gets NO service) And again whats funny is that Sprint, ATT, and Verizon work fine in both locations.
lol for both address t mobile map shows that i have decent indoor coverage even in concrete buildings
tmobile has their own towers as well as free roaming on other company's towers (ATT etc...). Not sure if you knew that already or not, but it sounds like your phone isn't roaming on those towers that it should be. Do you have the allow roaming features checked? Last I was with them roaming was completely free but I would double check.
username8611 said:
tmobile has their own towers as well as free roaming on other company's towers (ATT etc...). Not sure if you knew that already or not, but it sounds like your phone isn't roaming on those towers that it should be. Do you have the allow roaming features checked? Last I was with them roaming was completely free but I would double check.
Click to expand...
Click to collapse
roaming is checked. ATT service is there. but Tmobile phones (not just mine) do not roam there. i suppose roaming is where tmobiles does not have any coverage at all, but if coverage is spotty then there is no roaming.
I only have 2 options now. Jump on ATT or get phone that supports WIFI calling (Galaxy S4 or HTC One). I tried GrooveIp for my Nexus 4 but it just doesnt work as good as Wifi-calling
Tmo gave me 2 choices, stay with them and pay $200 migration fee (get different service and phone) or cancel service and pay $200 fee. What a great business strategy.... $200 to migrate, retail price for phone, plus monthly service charge......or $200 to cancel. I wonder if T-Mobile or rep was just stupid.
kolyan said:
... I wonder if T-Mobile or rep was just stupid.
Click to expand...
Click to collapse
neither... they hope you are though
edit-i would call back and speak to customer loyalty. they shouldn't penalize you for service they can't provide
Sent from my Nexus 4 using xda premium
My brother and I both got S4s almost 2 weeks ago. He upgraded from an S3. Me from a Rezound. He also has a work phone that is a Verizon Note 2.
We were out at our parents' house over the weekend. Our dad has a RAZR Maxx and a 4G Verizon MiFi for his house. All 5 of these phones/devices are on Verizon.
Both of Dad's devices and my brother's Note 2 were maintaining a steady 4G LTE connection. The Note 2 only showed about 2 bars, but it held it steady and never dropped back to 3G at any time while we were there.
But, both my and my brother's S4s would not hold 4G. We played around with network settings. Changed them from CDMA/LTE to Global, and then back. They would both occasionally switch to 4G for a minute or so, then always switch back to 3G.
I called Verizon tech support and they walked us through things including turning off the phones, pulling the SIMs and letting him push a new PRL to us. Nothing helped, so he told us to go get new SIMs. I did that yesterday and went back out to my dad's and it's still the same. My dad's phone and his MiFi maintain a steady 4G LTE signal and my S4 mostly just stays on 3G.
I also noticed that I went to the movies yesterday and when I was in the theater lobby, which is right in the middle of town, where there is strong 4G signal, my phone had dropped back to 3G there, too.
I'm still within my 14 day return period and I am seriously thinking of returning the S4 and getting a Note 2.
Does anybody have any better suggestions?
I found a thread on the AC forums where a guy reported the same issue I'm having. He took the SIM out of his Rezound, cut it down, plugged it in, and he said that fixed his 4G reception problem.
I'm going to VZW after work and trying a 3rd SIM. This time, one of the old style, that doesn't support NFC.
I went to Verizon after work yesterday and got a new non-NFC SIM. Then went back to my dad's house. The SIM does not appear to make any difference. My phone still wanted to switch to 3G and stay there.
But, I did figure out one encouraging thing. I used Battery Monitor Widget to get into the Testing screen. There, I was able to change the phone from "CDMA/LTE (Auto PRL)" to "LTE Only".
After doing that, the phone went into 4G mode and stayed there, and actually worked fine. I turned on my hotspot and connected to it with my tablet and surfed for a while, with no issues.
This tells me that the phone's LTE reception is pretty much just as good as the Note 2 and other devices I mentioned before. It's just a software issue that is switching it to 3G mode when it doesn't need to.
For those that have LTE/3G dropping issues I believe i have found a fix.
There appears to be something wrong with the sim card that comes with the note 4... my connection would drop lte and 3g a lot...so I tried another sim card from my S4 and the connection did not drop no more!
A few days later I had to get a replacement phone because I noticed a few dead pixels. When I received it..it had the same connection dropping issues with the sim card that came with the phone. So once again I popped in the S4 sim card and the connection was good again!
I have the black note 4 bought from amazon and in the NYC area. So it might be a bad batch but if you have connection issues try a different sim card!!
kwazytazz said:
For those that have LTE/3G dropping issues I believe i have found a fix.
There appears to be something wrong with the sim card that comes with the note 4... my connection would drop lte and 3g a lot...so I tried another sim card from my S4 and the connection did not drop no more!
A few days later I had to get a replacement phone because I noticed a few dead pixels. When I received it..it had the same connection dropping issues with the sim card that came with the phone. So once again I popped in the S4 sim card and the connection was good again!
I have the black note 4 bought from amazon and in the NYC area. So it might be a bad batch but if you have connection issues try a different sim card!!
Click to expand...
Click to collapse
U cant
Sent from my SM-N910P using XDA Premium HD app
pbedard said:
U cant
Sent from my SM-N910P using XDA Premium HD app
Click to expand...
Click to collapse
Can't what?
reason why is when you are activating. you are not entering in the new sim. old sim is still activated in the network.
Sent from NOTE QUATRO
00_MACKIE_00 said:
reason why is when you are activating. you are not entering in the new sim. old sim is still activated in the network.
Sent from NOTE QUATRO
Click to expand...
Click to collapse
When activating it asks for the sim information.... I used a sim from a deactivated phone that was not on my account and it fixed my connection dropping issues.
kwazytazz said:
When activating it asks for the sim information.... I used a sim from a deactivated phone that was not on my account and it fixed my connection dropping issues.
Click to expand...
Click to collapse
That sucks. I don't have a spare sim. Which means I gotta go ask for one lol.
DarkManX4lf said:
That sucks. I don't have a spare sim. Which means I gotta go ask for one lol.
Click to expand...
Click to collapse
Try to go to a sprint repair store they should have a bunch. good luck! Had a friend who has the same issue with his note 4 too and he popped in his old sim card and it works without connection issues
I apologize if this is the wrong place for this question, I have had pretty much 1 bar of signal on both mine and my wife's Note 4 since we activated them less than a month ago. i just ran a speed test and the average download speed was 21.57 Mbps - is this good or not?
Thanks
tat2me2 said:
I apologize if this is the wrong place for this question, I have had pretty much 1 bar of signal on both mine and my wife's Note 4 since we activated them less than a month ago. i just ran a speed test and the average download speed was 21.57 Mbps - is this good or not?
Thanks
Click to expand...
Click to collapse
Yes that's pretty good.
------------------------------------------------------------
Hit the thanks button if I was helpful!
Sent from Sprint Note 4
kwazytazz said:
Try to go to a sprint repair store they should have a bunch. good luck! Had a friend who has the same issue with his note 4 too and he popped in his old sim card and it works without connection issues
Click to expand...
Click to collapse
I went to a sprint store and was told that they don't have any loose sim cards for the Note 4 and it only comes with the phone.
They tried to make me believe the sim card for the Note 4 is different than what's used on S5 or note 3....
I'll try to call sprint and see what I can get.
tat2me2 said:
I apologize if this is the wrong place for this question, I have had pretty much 1 bar of signal on both mine and my wife's Note 4 since we activated them less than a month ago. i just ran a speed test and the average download speed was 21.57 Mbps - is this good or not?
Thanks
Click to expand...
Click to collapse
The bars are wrong for one. Use Signal Check lite or pro to see what is really going on.
If you are given a hard time about a new SIM, just tell them that you are buying a Nexus 5 on Googe's website and you need a SIM.. assuming that takes the same size
tat2me2 said:
I apologize if this is the wrong place for this question, I have had pretty much 1 bar of signal on both mine and my wife's Note 4 since we activated them less than a month ago. i just ran a speed test and the average download speed was 21.57 Mbps - is this good or not?
Thanks
Click to expand...
Click to collapse
I TOO..get very little bars on my connection.. 90%of the times.. I barely get 1 bar.. rarely do I get a full scale bar.
Im in St Louis...
Is there anything I can do?? thanks alot!
I dont get it what does the sim have to do with the operation of the radio constantly to different bands. Seems more to me like the tower selection algorithms are flawed to me and I doubt those algos are on a sim. Maybe chosing the sim from the other phone is forcing you onto the older lte network. Are you getting on any of the new bands?
Sent from my SM-N910P using XDA Free mobile app
dmisselh said:
I dont get it what does the sim have to do with the operation of the radio constantly to different bands. Seems more to me like the tower selection algorithms are flawed to me and I doubt those algos are on a sim. Maybe chosing the sim from the other phone is forcing you onto the older lte network. Are you getting on any of the new bands?
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
The sim handles lte connection. Without the sim the phone will only connect to 3g and 1x.
Yes I'm connecting to all 3 bands wherever available. Before swapping out the sim card it would drop connection to 3g and even when on 3g it would lose connection to no signal and connect back to 3g.
There would be times it would connect to b41 but if it goes idle for a few seconds the connection will drop to 3g. This has been my experience with 3 note 4s that I received from amazon. Each after replacing the sim card will fix the connection issue.
I may have gotten a bad batch of sim cards..who knows but the areas I frequent with my nexus 5 all had strong b41 signals in the NYC market. So I know it's not my area that's the problem.
I took my N4 to a Sprint service center yesterday. The ran a speed test and it got 15 up and own. Of course we know they have a booster on site so all phones work great in the store. I showed them the speed records of nothing over 2 for the last week regardless of location and they then took the phone back to one of the techs. not realizing I was paying attention the rep handed the phone through the window to the tech but never actually let go of it. Came back about three minutes later and said yeah the tech says the phone is fine. So then he goes to a terminal and asks for my ZIP. I give it and he types it in does a few mouse clicks and a few facial expressions like he is discovering the issue. Then tells me they are converting the towers in my area from 3G to 4G and I should see my speeds come up in six months. Yep six months.
So I said ok that covers you for my area at home in North Dallas but what about where I work in Southlake? Of they are doing the same there as well.
So I got brushed of by Sprint and still have a slow phone. Asked for an old SIM and they said due to security all unused SIMS are destroyed.
Solarenemy68 said:
I took my N4 to a Sprint service center yesterday. The ran a speed test and it got 15 up and own. Of course we know they have a booster on site so all phones work great in the store. I showed them the speed records of nothing over 2 for the last week regardless of location and they then took the phone back to one of the techs. not realizing I was paying attention the rep handed the phone through the window to the tech but never actually let go of it. Came back about three minutes later and said yeah the tech says the phone is fine. So then he goes to a terminal and asks for my ZIP. I give it and he types it in does a few mouse clicks and a few facial expressions like he is discovering the issue. Then tells me they are converting the towers in my area from 3G to 4G and I should see my speeds come up in six months. Yep six months.
So I said ok that covers you for my area at home in North Dallas but what about where I work in Southlake? Of they are doing the same there as well.
So I got brushed of by Sprint and still have a slow phone. Asked for an old SIM and they said due to security all unused SIMS are destroyed.
Click to expand...
Click to collapse
I believe there's a international chat or something that you can request a sim from...when the nexus 5 came out that was how people were able to obtain Sims from. Just need to tell them you need a sim card for a Google purchased nexus 5
I had some hope and tried the Sim card trick. My S4 had 4G_LTE almost every location I used it in for over a year, and once on lte it never dropped to 3G... Data speed was 5 to 10 MEG. My note 4 for the last 30 days is probably 75% on 3G, 1/4 to 1 Meg download and almost nonexistent upload speed. When it sometimes does connect to 4G it will soon drop to 3G. Funny thing my daughter also has the note 4, and when she comes to my house she will be on 4G the whole time. While mine goes from 4 to mostly 3G.
I powered off both phones and put my s4 Sim into the note 4. Powered it on and the 3g icon kept spinning. Finally a self service app came on and said to call Sprint to be able to use data, (I'm assuming), there was an option to reset cell data and I clicked that. The phone then did a self activation, updated prl and profile while it rebooted a couple times.
Old s4 sim always getting strong 4G lte in my S4 was now providing strong 3G only in my new note 4.
OK, power off and switch the Sims back to there original phone. Now I am back to occasionally seeing 4 G, as before now I am usually on slow 3G.
I will now call Sprint and exchange the phone if necessary. I have unlimited data too. I can't wait to access it on this phone.
Excuse portions of this that seem to be rant... They are [emoji12]
pcmanager said:
I had some hope and tried the Sim card trick. My S4 had 4G_LTE almost every location I used it in for over a year, and once on lte it never dropped to 3G... Data speed was 5 to 10 MEG. My note 4 for the last 30 days is probably 75% on 3G, 1/4 to 1 Meg download and almost nonexistent upload speed. When it sometimes does connect to 4G it will soon drop to 3G. Funny thing my daughter also has the note 4, and when she comes to my house she will be on 4G the whole time. While mine goes from 4 to mostly 3G.
I powered off both phones and put my s4 Sim into the note 4. Powered it on and the 3g icon kept spinning. Finally a self service app came on and said to call Sprint to be able to use data, (I'm assuming), there was an option to reset cell data and I clicked that. The phone then did a self activation, updated prl and profile while it rebooted a couple times.
Old s4 sim always getting strong 4G lte in my S4 was now providing strong 3G only in my new note 4.
OK, power off and switch the Sims back to there original phone. Now I am back to occasionally seeing 4 G, as before now I am usually on slow 3G.
I will now call Sprint and exchange the phone if necessary. I have unlimited data too. I can't wait to access it on this phone.
Excuse portions of this that seem to be rant... They are [emoji12]
Click to expand...
Click to collapse
Did u activate the S4 sim on your note 4 from your account at sprint.com? Because my sim was from my S4 too
kwazytazz said:
Did u activate the S4 sim on your note 4 from your account at sprint.com? Because my sim was from my S4 too
Click to expand...
Click to collapse
No I did not activate the S4 Sim on Sprint. Com. A message came up when the phone booted saying call sprint star 2. I selected reset cell data and the phone seemed to be doing a hands free activation, when the phone rebooted it seems like it wanted to go through the same hoops again so maybe the sim was never properly activated like you're stating. I might try that later its just getting to be a pain in the ass trying to make a phone operate the way it should out of the box.
Did you activate your S 4 sim on sprint.com?
Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
dannieboiz said:
Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
Click to expand...
Click to collapse
i have the exect same issue with s10e..i thought it was only s10e because its a cheaper model..what do we do..plus also my wifi is pritty bad..only on this device
My wifi works fine but I have very limited if any data signal and I can hardly send or receive text messages....
No one has a fix?
I called the sprint store and the guy said lots of these new S10 series phones have connectivity issues.
He said their tech has a fix for it but it may not be effective. He said Samsung needs to release an update to fix it.
I've got the S10+
Sent from my SM-G975U using Tapatalk
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
johnwayne27 said:
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I used to believe in this statement.. But when I walk around with a phone from Verizon (business), Srint (Personal) and AT&T hotspot service, I realized this is very not true.
There are locations where each carrier is stronger than others. At one of my job site, Verizon and AT&T fail to connect at all constant roaming and drop calls while Sprint skips along like no body cares.
Point, additionally, as each carrier acquire and deploy new bands, they need to be built out so the newer devices that support the bands can utlize it relieving the crowded older bands.
HOWEVER, this stupid phone, with SignalCheck Pro installed, I can see the bands I'm on but the signal stregnth is horrible, like at the moment, i'm connected to band 41 but LTE is at -117dBm, that's almost like not having signal at all. Likewise when I'm connected to band 25 and 26.
I tried disabling all those bands and force it onto the lower frequency with hardly any success.
dannieboiz said:
I used to believe in this statement.. But when I walk around with a phone from Verizon (business), Srint (Personal) and AT&T hotspot service, I realized this is very not true.
There are locations where each carrier is stronger than others. At one of my job site, Verizon and AT&T fail to connect at all constant roaming and drop calls while Sprint skips along like no body cares.
Point, additionally, as each carrier acquire and deploy new bands, they need to be built out so the newer devices that support the bands can utlize it relieving the crowded older bands.
HOWEVER, this stupid phone, with SignalCheck Pro installed, I can see the bands I'm on but the signal stregnth is horrible, like at the moment, i'm connected to band 41 but LTE is at -117dBm, that's almost like not having signal at all. Likewise when I'm connected to band 25 and 26.
I tried disabling all those bands and force it onto the lower frequency with hardly any success.
Click to expand...
Click to collapse
Can you disable or remove that signal check program? Not all sognal check programs are legit.
What country are you in?
That may be part of the problem.
I agree, carriers do have their own pros and cons.
Sent from my iPhone using Tapatalk
johnwayne27 said:
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
johnwayne27 said:
Can you disable or remove that signal check program? Not all sognal check programs are legit.
What country are you in?
That may be part of the problem.
I agree, carriers do have their own pros and cons.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I'm in the US
and yes the program can be uninstalled, but it was only installed because I need to troubleshoot this issue, so it's not the program that's causing the problem. It's just telling me what band I'm on and the signal.
dannieboiz said:
Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
Click to expand...
Click to collapse
It's not just you. There are multiple threads on Sprint's forums with users complaining. My phone constantly roams, the WiFi calling keeps timing out on location and though it says LTE most of the time data doesn't work. Lucky for me I keep a spare phone so I'll be switching back to my iPhone X until they resolve this but there's been no official word on any of this getting resolved so I'm not expecting a solution any time soon. I'm wondering if it was the update I installed that caused this because it seemed like day 1 the phone was ok. Maybe a solution is to use Odin and flash back to the original stock.
winb83 said:
It's not just you. There are multiple threads on Sprint's forums with users complaining. My phone constantly roams, the WiFi calling keeps timing out on location and though it says LTE most of the time data doesn't work. Lucky for me I keep a spare phone so I'll be switching back to my iPhone X until they resolve this but there's been no official word on any of this getting resolved so I'm not expecting a solution any time soon. I'm wondering if it was the update I installed that caused this because it seemed like day 1 the phone was ok. Maybe a solution is to use Odin and flash back to the original stock.
Click to expand...
Click to collapse
They had me reset network settings which I did and it didn't help. They're sending me a replacement phone... Once I get it I'll prevent the Samsung update and see if that helps. Idk I really wanted to like this phone.
Sent from my SM-G975U using Tapatalk
Sadly this is a known issue:
https://community.sprint.com/t5/Samsung/Galaxy-s10-plus-wont-stay-connected-to-LTE/td-p/1035678
https://www.reddit.com/r/Sprint/comments/b1hxkp/galaxy_s10_data_failure/
Strange I get signal better than I did on my note 9
Do you guys have a Sprint phone or the unlocked version from factory? I have the factory unlocked version, could it be it? The sprint guy @ the store said they sold a few s10's and no one has come back *****ing yet
dannieboiz said:
Do you guys have a Sprint phone or the unlocked version from factory? I have the factory unlocked version, could it be it? The sprint guy @ the store said they sold a few s10's and no one has come back *****ing yet
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I have the sprint version purchased from S
Spent an hour with samsung to no resolution. Took my verizon sim and dropped it on the S10 and the phone was getting good signal and speed then dropped for a couple minutes then back to good speeds. But as it's doing this, the phone started to get very warm. Sprint tech support doesn't know crap, just make me repeat their written process multiple times and the guys at the sprint stores are just salesman.
Since the verizon seems shows intermitten connections as well, i'm going to see if samsung can send me a replacement.