Screen issue - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

My s4's screen has stopped working. the phone seems to be on i can still hear it when its called but nothing displays on screen. it also seems to have gone into a mode where it talks when i have a text ect that i did not activate? If anyone knows how to fix without having to send back via warranty please help.

Wrong forum... this is Galaxy Note 3... might get you better results if posted in proper area.

Related

O2 Xda Mini S Call Notification off screen

Hi, new to posting here but I've found great help reading before, so I thought I'd ask as I can't see anything elsewhere...
I seem to have a problem with my phone. When I get an incoming call, the white popup which is supposed to notify me of my call appears off the screen. I get the top of the notification, which says O2 - UK (network) and I get the top couple pixels of any images I have for users on the right, but everything else is below the bottom of the screen.
Does anyone know what could be causing this?
It seems to sort itself out when I reboot the device, but then (and I have spent hours unsuccessfully trying to pin down when) it starts occurring again. I can't work out what I do to make it go wrong. I've tried uninstalling themes/programs all to no avail.
The other solution (which I've not had any luck finding yet) would be some software which gave an alternative call notification. Does anyone know of any of these?
Thanks
Andrew

Dead camera on every rom....

I for the life of me cant figure out why my camera is completely dead! I have FULLY wiped all caches,everything under 'WIPE' via AMONS and even formatted my SD card as well as trying an alternate SD card(both 8GB--C6speed)--never had a problem w either card on ANY ROM...ALL OF A SUDDEN the past 2days my camera goes to a FULL BLACK SCREEN,when pressing the CAMERA icon. Occasionally the taskbar will remain uptop but will timeout when screen display shutsoff. Now if i launch CAMERA via DESIRE ROM(KING),ill get the notice about clicking trackball to resume camera but as soon as i click it,the message dissapears and the screen will go back to black screen again...and repeat. I SWEAR i have DONE MULTIPLE COMPLETE WIPES AND REFORMATS so im left to believe its THE HARDWARE itself! CAN ANYBODY PLEASE LEND ME A HAND IF the similar problemhas occured...On the Nandroid backups that ive restored from FULLY FUNCTIONING bkups,if i launch NEXUS TORCH it will say CANNOT ACCESS LED---this is THE ONLY info besides the "camera wake message"mentioned earlier that i can provide. Thanks in advance and pleas edont flame for NOT being in Q&A bc this is more of a DEV related restore question.
**oh and BTW--I DID TRY TO INSTALL the DESIRE R2 cam fix and does nothing. I tried it when all was working fine early in the week and it did nothing to help FLASH timing for me,so i NAN restored back to prior state and CAMERA continued working until about THURSDAY night--regardless--PHONE is in OUT OF BOX STATE--MINUS UNLOCKED and it STILL doesnt work!---PEACE and Happy Mothers Day to any Mothers out there in XDA world!
***Captain Obvious to the Rescue!!***
Your hardware has malfunctioned. Contact HTC for a repair.
1. you may have a broken camera, try a stock rom
2. your caps lock button is definitely broken
3. you posted in the wrong section
ghostrida said:
1. you may have a broken camera, try a stock rom
2. your caps lock button is definitely broken
3. you posted in the wrong section
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1. i should have known you were from Philly and cant read--I TRIED STOCK ROM
2. CAPS is to put highlights on key terms so idiots dont read over the fact that I DID TRY STOCK ROM---see how that helps?
3. Thanks for your informative responses---any suggestions from CAPTAIN OBVIOUS how to get service on a ROOTED device without being charged full price on the phone?? Ahhh--thought not!--So i tried here to see if anyone else had similar situation. AGAIN-thanks for your help as well SERIAL TOON--geez
If it's a hardware failure they won't charge you.
I think it will help if you go through Google Cust service first...they will end up redirecting you to HTC repair. Provide all truthful information on your issue, proving that you have done some legitimate trouble shooting and they will realize that it is a hardware issue, not the ROM flashing or bootloader unlocking that caused the problem. Someone else on the xda forums had a rooted phone with bluetooth problem and was able to send to HTC for repair for free...with a 4 day turnaround!
Good luck!
What do you base this on...Heresay?
BlueScreenJunky said:
If it's a hardware failure they won't charge you.
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Click to collapse
I didnt intend to sound rude,im just a little pissed right now..I Only ask bc i already had an issue in January days after receipt of phone. Issue was solved by sending me a new battery bc other was causing random shutdowns (ive since forwarded this info to another XDAmember that had exact same issue and they give him replacement phone at 1st but issue continued to occur--i told him about my story after he posted his problem, he contacted them this weekend and confirmed with me today that a new battery was on the way..see my public IM's for info). Anyway,when i was dealing with the battery issue they said they would definately NOT be able to fix under warranty bc the phone is rooted and unlocked. I can attest to the few people on here that said theyve been successful in such cases,but either way,IVE ALREADY STATED that i tried the DESIRE R2 camera kernal to see if that helps,so im not going to be dishonest and tell them i havent tried anything other than custom roms. Again..positive suggestions or similar experiences with warranty info would be appreciated....trollers looking for a funny post or to degrade people can eat one!
joshlusignan said:
I think it will help if you go through Google Cust service first...they will end up redirecting you to HTC repair. Provide all truthful information on your issue, proving that you have done some legitimate trouble shooting and they will realize that it is a hardware issue, not the ROM flashing or bootloader unlocking that caused the problem. Someone else on the xda forums had a rooted phone with bluetooth problem and was able to send to HTC for repair for free...with a 4 day turnaround!
Good luck!
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Click to collapse
Thanks JOSH, ill look into it tommorrow--as i stated tho--i feel im being dishonest for trying the DESIRE R2 cam and saying that they should cover it---uninformed people will assume THAT couldve caused it,even though i used phone afterwards for a few days w no side effects
Hey Milton, like others have mentioned in here might want to try flash back to stock and seeing if the problem persists. If it does then your looking at a hardware problem and you should contact HTC/google for repair.
Yea...i was thinking that from get go--(hardware prob). Im on cheesy STOCK ROM right now and have been for cpl hrs...but its obvious its gotta be hardware...NOW comes the crappy part of trying to explain it to HTC when attempting to get an RMA!--Yee Haa!
MOD PLEASE CLOSE OR DELETE---THANKS!
Milton, among the items on the very small list of things folks around here want in return for helping you is that you lay off the caps. Doesn't highlight anything that you'd want to highlight.
Doug
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
milton007 said:
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
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That seriously hurts my eyes to look at. Try using proper punctuation and grammar. It's very simple and still gets your point across.
As for your phone. Call Google which will probably have you call HTC. People have gotten their rooted devices fixed for free if it's a genuine hardware problem and nothing caused from the rooting process.
milton007 said:
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
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Click to collapse
You should send it to HTC for repair. Charging fee or not, but thats the only option to you right now because its a hardware failure.
mikroN1 said:
That seriously hurts my eyes to look at. Try using proper punctuation and grammar. It's very simple and still gets your point across.
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Click to collapse
I was thinking the exact same thing, don't know where he must have learned how to type. Then you criticize people from Philly, or whatever its called somewhere, for not knowing how to read. I would say mirror that advice and learn how to type.. type properly.
Torch will work until camera app is used then it wont work again until i reboot. After reboot, torch will work ONLY on regular/lower setting. MAX brightness will not work. Toggle back to LOW setting and torch will work again. Im going to try what DOUG suggested bc that is the only thing i havent tried yet...but the way torch and camera are acting up and requiring reboots keeps me willing to try software tricks first...WHAT ties the TORCH's HI setting to the camera app adn yet keeps the LOW setting seperate!??..ill try the TORCH dev real quick for some insight on how the two work hand in hand.Thanks for anyone using their time to help instead of criticize. Sorry for mocking ones ability to read but i was quite [email protected] time bc i lost a major function on my phone.My apologies to all
Seriously Milton? More?
milton007 said:
Please DONT lend assistance to someone like this. IF they cant bither to read THE MOST SIMPLEST instructions, they should NOT be attempting this in the first place...thats just sheer ignorance...
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The attitude, hostility and the caps are not welcome here.
Along with the others I have no sympathy for you. Learn proper grammar and get a better attitude.
Troll much? Go tell your mother happy mothers day if you have that much time to pull up old posts from people asking questions in a 'kernal forum' about basics. Basics that anyone should know, if not they stand a much better chance on damging their phone. It wasnt being ignorant. Since you know everything there is to know about everyones posts, tell me where the topic dealing with my specific camera issue has been previously posted and ill be glad to read and search thru that forum. I wasnt the one asking questions about something mentioned in the OP (uh oh i used caps--oh geesh-someones gonna be saaad now!)and numerous pages before. Im sorry i dont spend all my life on forums to know that only words approved for caps are indeed CAPITALIZED. Petty little boy-and by the way, i was trying to stress your good advice by typing your name in caps so people would credit you with the help-Sorry to have taken your precious time sir. Good day.

[q] about galaxy s5 screen

Hello, i have been bought two samsung galaxhy s5 900f after some time i have two problems one of the phones the screen touch dont works....and in the other one the screen start to be black and thats it. someone can help me please with this problem? thanks.
..
fffft said:
We'd need a lot more information to even begin to guess at what your issues are. Are you saying that both were working fine and without any obvious event e.g. dropping the phone, harsh handling, etc that they have failed?
Also the meaning of "the screen start to be black" is uncertain at best. Can you elaborate and describe that in more detail? Screenshots usually help as well. There is a built in hardware test on the S5 that you can access to help determine if the screen is responding to touch or not, screen brightness and so forth
*#0*#
If no apparent cause is apparent, you should back up any data you wish to save then try installing a full, stock firmware image (with the Odin software), followed by a factory data reset (from the Settings menu) to confirm that the issues are not a software issue.
.
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Click to collapse
No I Buy two cellphones one of them the touch not work but the buttons are working....the phone dont dropped or something its new and the other one is the screen start to be dark and thats it....i dont know why hte cellphones are new...
..

Weird screen problems

So I gave my Galaxy S4 to my friend because i couldn`t hear the caller neither the caller could hear me and he said that he could help me.
He hasn`t done sh* and gave my phone back after 2 months and now the screen is doing some werid things,just after the "galaxy s4" logo the screen shows some lines or colored dots ,remainns black,the luminosity increses fast and then it reboots,almost everytime it shows something different.
It`s interesting because the screen works perfectly during the logo,in recovery menu,downloading mode and when i`m charging it.
What should i do?
P.s:sorry for my english
Dead GPU. Recovery doesn't utilize the GPU when performing its functions, which is why it works when on a regular boot you get a green screen. Fixing the problem is going to require a new motherboard. In your situation, I would be suspicious of the "friend" swapping motherboards or the entire device.
So i took it apart,i haven`t seen much inside,i took the motherboard out and put it back together and now the phone boot up and it seems to be working but for how long,it is second time when I kinda fix my phone myself because the service couldn`t do it.
Anyways, thank you for the reply.
kidzore said:
So i took it apart,i haven`t seen much inside,i took the motherboard out and put it back together and now the phone boot up and it seems to be working but for how long,it is second time when I kinda fix my phone myself because the service couldn`t do it.
Anyways, thank you for the reply.
Click to expand...
Click to collapse
same problem here, do you think that heat will fix the problem?
I don`t really know what to say, the problem came back after i charged it
I really think the phone is dead,I must change the motherboard,it might be the only solution.

Samsung S7 Edge Live Demo Unit

So I have an LDU Edge that was given to me and I am not sure if there is anything I can do with it. I am aware I cannot make calls, that is fine. Basically all it does when I power it on is flash a crazy amount of colors and looks pixelated. You can try and click somethings in the background but the flashing prevents it. The is nothing wrong with the screen and I talked to a Samsung rep in the past about it and he says he has seen them do this but had no knowledge what to do. Is there anyway I can get this to work so I can at least have a wifi device? A new ROM or some other option?
Galaxy s7 LDU
Wlane1979 said:
So I have an LDU Edge that was given to me and I am not sure if there is anything I can do with it. I am aware I cannot make calls, that is fine. Basically all it does when I power it on is flash a crazy amount of colors and looks pixelated. You can try and click somethings in the background but the flashing prevents it. The is nothing wrong with the screen and I talked to a Samsung rep in the past about it and he says he has seen them do this but had no knowledge what to do. Is there anyway I can get this to work so I can at least have a wifi device? A new ROM or some other option?
Click to expand...
Click to collapse
Hi,
I have also got a Galaxy S7 LDU. i am thinking what if i replace its motherboard, will it be a full functional cellphone or it lakes more parts or something..? i can find a completly working motherboard for s7 out of a damaged s7 cellphone. but i am not sure if the demo model i have will work or not like a cell phone after replacing motherboard.
Thanks
Sounds like somebody's turned on 'Show surface updates' in developer options. Basically what happens is every time you touch your screen, it will flash very quickly bright colors. Turn it off and you will fix the problem.
I have tried that to no luck. The always on displays fine but past that is no good.
It will recognize on my pc but since I can't see the screen but for a second I can't get to download mode
I have a S6 LDU that after trying several different things I managed to disable all the demo functions, loops & resets on & am now using it as a Spotify player on an old stereo. Still boots with the LDU splash screen but is running well. Never experienced any screen issues like the OP described, is it possible you have a faulty unit?
trispal said:
I have a S6 LDU that after trying several different things I managed to disable all the demo functions, loops & resets on & am now using it as a Spotify player on an old stereo. Still boots with the LDU splash screen but is running well. Never experienced any screen issues like the OP described, is it possible you have a faulty unit?
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Click to collapse
Not sure. Always on display works. Boot screen works. Got to be software.

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