[Q] Galaxy s4 DEAD ! - Galaxy S 4 Q&A, Help & Troubleshooting

hello all ..
my Gt-I9505 is dead . i don't no if the problem come from the screen or the mother card .
photo :
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do you think I can try to send my phone to samsung? but knox is 0x1

ybanks87 said:
do you think I can try to send my phone to samsung? but knox is 0x1
Click to expand...
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In which country do you live? In several countries like Germany there's a warranty by law. So if your device broke within the first 6 months after buying you can return it to the shop, where you've bought it. Independent of the knox status this warranty is valid in case of hardware defects.
If you don't have that warranty, you should try it to send it back to Samsung. What do you have to lose? Your phone is broken and unusable anyway.

musv said:
In which country do you live? In several countries like Germany there's a warranty by law. So if your device broke within the first 6 months after buying you can return it to the shop, where you've bought it. Independent of the knox status this warranty is valid in case of hardware defects.
If you don't have that warranty, you should try it to send it back to Samsung. What do you have to lose? Your phone is broken and unusable anyway.
Click to expand...
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Yeah you right . i live in france . and the shop is Pixmania.com . thanx you

ok samsung reclame me $ 70 to repair my phone because they fall on the knox ... I thought the fact that he died at the hardware level my phone was still under warranty? and if I do not give $ 70 they destroy. OMG WTF??

ybanks87 said:
ok samsung reclame me $ 70 to repair my phone because they fall on the knox ... I thought the fact that he died at the hardware level my phone was still under warranty? and if I do not give $ 70 they destroy. OMG WTF??
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Click to collapse
Don't necessary need to accept this ...
If flashing stock Samsung firmware does not solve your problem, it must be HW and then you should be covered bye EU law!
You also flash wrong firmware, claim it was a update through KIES that failed and play dump for the rest

Mittaa said:
Don't necessary need to accept this ...
If flashing stock Samsung firmware does not solve your problem, it must be HW and then you should be covered bye EU law!
You also flash wrong firmware, claim it was a update through KIES that failed and play dump for the rest
Click to expand...
Click to collapse
yeah good idea thanx you so much

Related

[Q] about knox and warranty

i bought (note 3 n9005 ) 4 months ago
and i did not root it or install any rom on it
but when i enter download mode my konx warranty void be like that
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system status = official
knox warranty void = 0 X 1
is that mean my device is Used ?
because i bought it as a new :\
i took it to the Vendor and he said it is new and refused to change it ​
If your knox is 0x1 then its been used or tampered with. Are you in the EU?
Sent from my SM-G900F using XDA Premium 4 mobile app
thnx but i am in turkey , but do you say that the phone is Certainly used ?
Yes, the phone wouldnt ship with a knox status of 0x1. The phone has definitely been used or tampered with. Tell him to swap it or you'll involve trading standards.
Sent from my SM-G900F using XDA Premium 4 mobile app
GLAD.SY said:
thnx but i am in turkey , but do you say that the phone is Certainly used ?
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speedyjay said:
Yes, the phone wouldnt ship with a knox status of 0x1. The phone has definitely been used or tampered with. Tell him to swap it or you'll involve trading standards.
Sent from my SM-G900F using XDA Premium 4 mobile app
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Click to collapse
I think you bought an export set meant for Europe countries.
I did buy as well as some of my friends. Few of us got KNOX 0x0, but unfortunately 3 of us got KNOX 0x1.
That's why, if any of my friends want to buy export set again, I would suggest them to check in front of the supplier/retailer (before payment) by goin into download mode. If got trip, don't pay.
true my phone is european , it is have a Label written in spanish :/
but i bought it as a new phone but seems like the vendor is cheating

Galaxy note 3 problem

Hey guys i Just buy used sm n9005.
I noticed at home that imei and SN numbers on box and sticker under battery are same but soft say other on phone info. My note 3 working good and log into network i can call sms etc.
Should i care?
I get jig if IT will help.
Sry for my low English.
Lagu7 said:
Hey guys i Just buy used sm n9005.
I noticed at home that imei and SN numbers on box and sticker under battery are same but soft say other on phone info. My note 3 working good and log into network i can call sms etc.
Should i care?
I get jig if IT will help.
Sry for my low English.
Click to expand...
Click to collapse
Need to determine if software has changed, or if anything has been done to the device,
brand new?
Refurb?
Used?
Stock OS?
so many reasons..
For now, I wouldn't JTAG or try anything until you've established why it is different.
Well the sell-man did write good imei on warranty card and wrong on bill xD It used latest xeo firmware.
I get new clean warranty card so i cant know about history of that phone :/
At kies It said xxx firmware.
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The phone working perfect Just that imei an SN
Lagu7 said:
Well the sell-man did write good imei on warranty card and wrong on bill xD It used latest xeo firmware.
I get new clean warranty card so i cant know about history of that phone :/
At kies It said xxx firmware.View attachment 2994184View attachment 2994186View attachment 2994187
The phone working perfect Just that imei an SN
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Click to collapse
It's possible the retailer has refurbished it (replaced motherboard), if he has gave you a new warranty and it works, I wouldn't worry too much about it.
Or you could just ask for you money back and go get one directly from Samsung
Lagu7 said:
Well the sell-man did write good imei on warranty card and wrong on bill xD It used latest xeo firmware.
I get new clean warranty card so i cant know about history of that phone :/
At kies It said xxx firmware.View attachment 2994184View attachment 2994186View attachment 2994187
The phone working perfect Just that imei an SN
Click to expand...
Click to collapse
Can you post all screenshots from Phone INFO ★Samsung★ app?
And also go to the Menu > 'Refurbishment Check' and show the result?

			
				
The check result does say. Your phone has missing some important hardware info. And also your phone doesn't have "Headset Connect counter" in the USAGE HISTORY section.
What i Should do than?
Lagu7 said:
What i Should do than?
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Return to shop and request a refund if possible. Otherwise use it as it is, no problem.
Ok thanks, i understand that i cant use samsung warranty service with this device right? Just the shop where i buy?

Note 4 firmware change possible ?

Hoi to all,
is it possible, to change my firmware, from N910FXXU1ANK4 to N910FPNH1ANK2_PNH ?
What wil happend with the Knox Warranty Void ?
Now i have a Vodafone rom(stock) on it, and i want to go to the PNH rom (stock)
It's not the first time for my to flash, just asking because i not sure about this.
Hopefully that someone, gives a positive feedback.
PS. sorry for my bad English, I come from the Netherlands.
Cool I'm from the Netherlands too. Here in the Netherlands only dynafix is repairing samsung and i have send several samsung devices with knox triggered to them without problems.
Debranding is always possible, but I'm not sure about knox. I always root my phone so knox is already triggered on my n4 else i could try it out for you
lekkerding said:
Hoi to all,
is it possible, to change my firmware, from N910FXXU1ANK4 to N910FPNH1ANK2_PNH ?
What wil happend with the Knox Warranty Void ?
Now i have a Vodafone rom(stock) on it, and i want to go to the PNH rom (stock)
It's not the first time for my to flash, just asking because i not sure about this.
Hopefully that someone, gives a positive feedback.
PS. sorry for my bad English, I come from the Netherlands.
Click to expand...
Click to collapse
As long as they are both for your model (N910F) you should be fine, and if you encounter problems you can always reflash the stock firmware with Odin
Thanks for the quick reply.
It is better to speak/write English here
Hope that someone can answer my question, about the Knox
And that i can go to N910FPNH1ANK2_PNH from Vodafone.
lekkerding said:
Thanks for the quick reply.
It is better to speak/write English here
Hope that someone can answer my question, about the Knox
And that i can go to N910FPNH1ANK2_PNH from Vodafone.
Click to expand...
Click to collapse
Yes: you can flash the PHN-firmware WITHOUT triggering KNOX (because it's official firmware)...
You can download, fast, the update file here (MegaNZ) and install it with Odin 3.0.9
Henk,
Thanks for the nice answer
Also downloaded the file from your link.
Flashing is in process
lekkerding said:
Henk,
Thanks for the nice answer
Also downloaded the file from your link.
Flashing is in process
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Click to collapse
Can you confirm if the knox triggers or not? Handy to know that for some customers
elroy944 said:
Can you confirm if the knox triggers or not? Handy to know that for some customers
Click to expand...
Click to collapse
If you flash OFFICIAL FIRMWARE, KNOX will NEVER triggered!
If you flash CUSTOM firmware, and eventually ROOT your device, the chance is very high that KNOX will be triggered!
elroy944 said:
Can you confirm if the knox triggers or not? Handy to know that for some customers
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Click to collapse
Confirmed.
knox is still on 0x0
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Is there any chance that an oreo update will make knox 0x0 again ??

hi all. Is there any chance that an oreo update will make knox 0x0 again ?? I am asking this becouse u know what problems does the warranty void. i installed from odin uk btu version of official sam firmware and have access to updates but hardly passed through the s health problem. i searched for solutions but only hope is if oreo will do any trick. so please if anyone has any info about that reply
Forget about it. Once tripped there is no way to reset Knox.
Nope, knox will not be restored by a firmware upgrade. Do not get your hopes up. It isn't being restored in the Oreo betas aswell.
I think the only way that knox could be restored is due to a mistake by Samsung
Marvinho+ said:
Nope, knox will not be restored by a firmware upgrade. Do not get your hopes up. It isn't being restored in the Oreo betas aswell.
I think the only way that knox could be restored is due to a mistake by Samsung
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so there is no hope even in the future ???
KoalaKinG said:
so there is no hope even in the future ???
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Click to collapse
No. I won't say 100% but 98. Some one may crack it today tomorrow or in 10p years but do not get your hopes up
knox is hardware based. 99.99999999% uncrackable
No. Knox trigger it's physical and not a software solution. It's an fuse on your phone mainboard. It's literally a physical damage. No software update will fix it
the only way to reset it is by changing out the main board or repairing the fuse that is blown out.
MrSteelX said:
repairing the fuse that is blown out.
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Good luck with that. That e-fuse is located inside SoC.
And about replacing the mainboard... One should pay for a new mainboard, probably spending some money to pay someone to replace it in order to avoid being needed to pay to repair another defect? Does it sounds logical to you?
A motherboard for S8 costs £320-360. Plus another 50ish quid for labour. Would take you to £370-410. You can buy another S8 with those money
TheMadScientist said:
No. I won't say 100% but 98. Some one may crack it today tomorrow or in 10p years but do not get your hopes up
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I can not use the fingerprint

Hi everyone.
PLEASE HELP!
I tried to update magisk and it bricked my phone.
I then used this tool to unbrick: https://forum.xda-developers.com/oneplus-8-pro/how-to/op8pro-unbrick-tool-to-restore-device-t4084953
I choose the international version. my device is IN2020 (Chinese)
Now, when i try to set the fingerprint i get his message:
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Thank you
Go for RMA
You can't fix it..
cultofluna said:
Go for RMA
You can't fix it..
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OMG
what is RMA?
gilsh said:
OMG
what is RMA?
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Return Merchandise Authorization. RMA. They're telling you to contact OnePlus and get the device fixed / replaced, unless you have a backup of your persist partition.
And because I rooted it there is no warranty, right?
also, I am in Thailand but the device is imported from China.
will they be able to fix it in Thailand or only in china?
gilsh said:
And because I rooted it there is no warranty, right?
also, I am in Thailand but the device is imported from China.
will they be able to fix it in Thailand or only in china?
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Click to collapse
I do not know the laws of thailand. Best bet is to contact OnePlus regarding the issue. Maybe others can respond on their process as well. In the end, I wish the best of luck.
gilsh said:
And because I rooted it there is no warranty, right?
also, I am in Thailand but the device is imported from China.
will they be able to fix it in Thailand or only in china?
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Click to collapse
You have warranty..
Send it back to China
cultofluna said:
You have warranty..
Send it back to China
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pooo... good to hear...
I spoke with the store that i bought it from (they import it). they said they can not send it to china duo to covid19
@cultofluna thank you very much for your help. looks like i'll need to wait a month or 2 before i can send it.
gilsh said:
pooo... good to hear...
I spoke with the store that i bought it from (they import it). they said they can not send it to china duo to covid19
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Click to collapse
Go through OnePlus direct. Get an rma through the chat feature on their site. As long as you have a receipt from the store you bought it they'll let you rma it.

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