I can not use the fingerprint - OnePlus 8 Pro Questions & Answers

Hi everyone.
PLEASE HELP!
I tried to update magisk and it bricked my phone.
I then used this tool to unbrick: https://forum.xda-developers.com/oneplus-8-pro/how-to/op8pro-unbrick-tool-to-restore-device-t4084953
I choose the international version. my device is IN2020 (Chinese)
Now, when i try to set the fingerprint i get his message:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Thank you

Go for RMA
You can't fix it..

cultofluna said:
Go for RMA
You can't fix it..
Click to expand...
Click to collapse
OMG
what is RMA?

gilsh said:
OMG
what is RMA?
Click to expand...
Click to collapse
Return Merchandise Authorization. RMA. They're telling you to contact OnePlus and get the device fixed / replaced, unless you have a backup of your persist partition.

And because I rooted it there is no warranty, right?
also, I am in Thailand but the device is imported from China.
will they be able to fix it in Thailand or only in china?

gilsh said:
And because I rooted it there is no warranty, right?
also, I am in Thailand but the device is imported from China.
will they be able to fix it in Thailand or only in china?
Click to expand...
Click to collapse
I do not know the laws of thailand. Best bet is to contact OnePlus regarding the issue. Maybe others can respond on their process as well. In the end, I wish the best of luck.

gilsh said:
And because I rooted it there is no warranty, right?
also, I am in Thailand but the device is imported from China.
will they be able to fix it in Thailand or only in china?
Click to expand...
Click to collapse
You have warranty..
Send it back to China

cultofluna said:
You have warranty..
Send it back to China
Click to expand...
Click to collapse
pooo... good to hear...
I spoke with the store that i bought it from (they import it). they said they can not send it to china duo to covid19

@cultofluna thank you very much for your help. looks like i'll need to wait a month or 2 before i can send it.

gilsh said:
pooo... good to hear...
I spoke with the store that i bought it from (they import it). they said they can not send it to china duo to covid19
Click to expand...
Click to collapse
Go through OnePlus direct. Get an rma through the chat feature on their site. As long as you have a receipt from the store you bought it they'll let you rma it.

Related

[Q] Galaxy s4 DEAD !

hello all ..
my Gt-I9505 is dead . i don't no if the problem come from the screen or the mother card .
photo :
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
do you think I can try to send my phone to samsung? but knox is 0x1
ybanks87 said:
do you think I can try to send my phone to samsung? but knox is 0x1
Click to expand...
Click to collapse
In which country do you live? In several countries like Germany there's a warranty by law. So if your device broke within the first 6 months after buying you can return it to the shop, where you've bought it. Independent of the knox status this warranty is valid in case of hardware defects.
If you don't have that warranty, you should try it to send it back to Samsung. What do you have to lose? Your phone is broken and unusable anyway.
musv said:
In which country do you live? In several countries like Germany there's a warranty by law. So if your device broke within the first 6 months after buying you can return it to the shop, where you've bought it. Independent of the knox status this warranty is valid in case of hardware defects.
If you don't have that warranty, you should try it to send it back to Samsung. What do you have to lose? Your phone is broken and unusable anyway.
Click to expand...
Click to collapse
Yeah you right . i live in france . and the shop is Pixmania.com . thanx you
ok samsung reclame me $ 70 to repair my phone because they fall on the knox ... I thought the fact that he died at the hardware level my phone was still under warranty? and if I do not give $ 70 they destroy. OMG WTF??
ybanks87 said:
ok samsung reclame me $ 70 to repair my phone because they fall on the knox ... I thought the fact that he died at the hardware level my phone was still under warranty? and if I do not give $ 70 they destroy. OMG WTF??
Click to expand...
Click to collapse
Don't necessary need to accept this ...
If flashing stock Samsung firmware does not solve your problem, it must be HW and then you should be covered bye EU law!
You also flash wrong firmware, claim it was a update through KIES that failed and play dump for the rest
Mittaa said:
Don't necessary need to accept this ...
If flashing stock Samsung firmware does not solve your problem, it must be HW and then you should be covered bye EU law!
You also flash wrong firmware, claim it was a update through KIES that failed and play dump for the rest
Click to expand...
Click to collapse
yeah good idea thanx you so much

SPH-L720T stuck on Global??

Hello everyone. I recently bought a few Galaxy S4's to resell. I kept and unlocked one, then sold the others on ebay. One of the buyers just contacted me and told me that they cannot get the phone working on their sprint account because Sprint says the phone is stuck on global mode. What is global mode and is there any easy way I can walk them through correcting it? I dont rememebr seeing a global setting in the *#0011# menu.
Thanks in advance.
Bklynrx7 said:
Hello everyone. I recently bought a few Galaxy S4's to resell. I kept and unlocked one, then sold the others on ebay. One of the buyers just contacted me and told me that they cannot get the phone working on their sprint account because Sprint says the phone is stuck on global mode. What is global mode and is there any easy way I can walk them through correcting it? I dont rememebr seeing a global setting in the *#0011# menu.
Thanks in advance.
Click to expand...
Click to collapse
I would tell them to Odin the stock software from www.sammobile.com that should reset everything to stock. Global mode is where it is unlocked and can use either a CDMA or GSM signal (as most of the world uses GSM not CDMA, hence the name global).
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
bilgerryan said:
I would tell them to Odin the stock software from www.sammobile.com that should reset everything to stock. Global mode is where it is unlocked and can use either a CDMA or GSM signal (as most of the world uses GSM not CDMA, hence the name global).
Click to expand...
Click to collapse
Thanks for the reply. I thought I used ODIN to format this phone before I shipped it, but I could be wrong. How can I make sure that the phone is able to work on sprint before I try to sell it again?
Bklynrx7 said:
Thanks for the reply. I thought I used ODIN to format this phone before I shipped it, but I could be wrong. How can I make sure that the phone is able to work on sprint before I try to sell it again?
Click to expand...
Click to collapse
Yes, it does that as well... As for the last question, I don't know. Kind of hard to tell on an unactivated phone. You could try Freedompop, it's free and they use the Sprint network. If it works on there it should work on Sprint.

BIG DISCOVERY: Flash any firmware on any Mate 9, NO BL UNLCOK NEEDED

Hey guys. After some serious reverse engineering (which helped having my bootloader be unlocked) I just figured out the holy grail.
Those of you stuck on European B109 and want to flash to B126? You're covered.
Those of you with a Chinese Mate 9 and want to flash it to International? Covered. (But you'll need BL unlock to make it fully International)
In order to make the Chinese Mate 9 work fully as an international version (and vice versa) I need a backup of someone's oeminfo partition. If you have an international Mate 9 with an unlocked bootloader, or have received your code from Huawei, PLEASE SEND ME A PM ASAP!!
I will be releasing the method soon after some private testing. For now, enjoy a screenshot of European B126 running on Chinese 128G mate 9.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
So European (L29) upgrade will work too?
Oh man can't wait
Thats great news....we are not so many at this moment thay own the device (mine is on the way Chinese 6g-128g)..
but when Mate 9 goes official to Europe (after 20 December) is going to be chaos...Im from Greece and the truth is that i didnt want to take European version not because of 4g-64g but because of so slowly updates that i had with Mate 8....thats why i bought Chinese version...Now when it comes im hopping everything works good and especially play store and notifications....lets wait and see....
Hello I unlock my bootloader I have a mha-l09c33b106sp2 I would like to pass on a rom MHA-L09C432 how i proceed please
playa77176 said:
Hello I unlock my bootloader I have a mha-l09c33b106sp2 I would like to pass on a rom MHA-L09C432 how i proceed please
Click to expand...
Click to collapse
You`ll have wait till @duraaraa fully tested the procedure and posts a how-to manual i`am afraid, or maybe PM him in case you want to be a tester.
djmvt said:
So European (L29) upgrade will work too?
Oh man can't wait
Click to expand...
Click to collapse
Yes, absolutely works. I'm running L29 update but on the Chinese version.
There is a lot of work that I need to do to make it work public/over the internet, so give me a little time
So is there any progress, release dates PLZ
Danl0rd said:
So is there any progress, release dates PLZ
Click to expand...
Click to collapse
http://forum.xda-developers.com/mate-9/how-to/introducing-funkyhuawei-flash-official-t3515875/page79

Brand new Nokia 6 is "uncertified"/no android pay?

Hi! I'm looking for a little help with my new Nokia 6.
I bought this phone on amazon, and everywhere else I looked said that it worked with Android Pay. (I got the version with amazon ads, because I figured I could always pay $50 to remove them later if I wanted).
So I got it up and running (On AT&T) and downloaded Android Pay and it tells me I can't use it on this phone because "My device is rooted, has an unlocked bootloader, or is running a custom ROM".
I just don't get it. Just to be clear this phone is right out of the box from that amazon link above, I didn't do a thing to it.
I contacted Nokia support (which was painful) and they told me that for some reason the phone isn't updating to the latest security version (It's security version is June 1st 2017). Google Play also says the phone is "uncertified". They have maintained radio silence since then.
I did a factory reset, and that didn't help anything.
Here are some screenshots in case I wasn't clear what I meant:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I hope this is the right place, Thanks for any help!
Hi again
I'll try and keep this post updated in case anyone else runs into this problem. I'm sending the phone off to Nokia repair. I debated just sending it back to Amazon, but I kind of want to ride this out, and I can always return it later if it can't be fixed.
Just factory reset it
And it will be OK.
yanglifu90 said:
And it will be OK.
Click to expand...
Click to collapse
I've done 2 factory resets with no luck in fixing the issue.
element1000 said:
I've done 2 factory resets with no luck in fixing the issue.
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Click to collapse
Then see if OEM unlocking in Developer options is turned on, if it is, try turn it off and have the phone restarted.
Any luck? My wife is experiencing the same thing with her TA-1025
Hello everyone, I have solution for you all guys,
I will help you all to make your device certified
So are you guys ready
There is a time spending step to follow
And you will need patience for these steps
I Guarantee if you follow these steps then you will surely get your device certified and latest security patch updates
Tell me soon
Hit thanks button if you find this helpful
Happy flashing

YT9216C and YT9216CJ are the same device ?

i have a dacia car and the canbus couldn't work in my device as the specs as this picture
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
but a friend has the same car with this specs it worked very well with him
can i download this frimware to my device and make it work ?
and kindly show how to make it thanks alot
any help
hi, do you have any chance to make a full software dump of Your friend device and upload this ? i have YT9216CJ but when i try to root this i flashed wrong files and now i bricked my device.
szefuncio2015 said:
hi, do you have any chance to make a full software dump of Your friend device and upload this ? i have YT9216CJ but when i try to root this i flashed wrong files and now i bricked my device.
Click to expand...
Click to collapse
unfortunately no as he is not in same my country
i'm also afraid from this brick too
to be honest with you leave it as is, i have some previous experience with root but as i said, now i have bricked device and i trying to repair this from few days without success...
szefuncio2015 said:
to be honest with you leave it as is, i have some previous experience with root but as i said, now i have bricked device and i trying to repair this from few days without success...
Click to expand...
Click to collapse
this is the problem there is a lot of firmware for this device with a lot of names and codes
yes, its a lot of firmwares and devices, i think i need to buy new device because i no see light in a tunnel to repair this what i bricked i tried to ask for firmware and support on 4pda.ru forum but also without success.
but i wish you good luck
szefuncio2015 said:
buy new device because i no see light in a tunnel to repair this what i bricked i tried
Click to expand...
Click to collapse
thanks a lot and i hope you find a solution to solve your device
szefuncio2015 said:
to be honest with you leave it as is, i have some previous experience with root but as i said, now i have bricked device and i trying to repair this from few days without success...
Click to expand...
Click to collapse
did you tried this
hi [B]Mohie.soheim[/B], yes i saw that, but it's also not working for me, now i have second device, but i will try to rescue my old radio, maybe someday it will be alive
i tried to get help on 4pda.ru forum, but one guy said i using translator so and i'm idiot because i do not speak Russian Language
thanks for your help

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