Help & suggestions - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello I'm using N9000q
I have a big problem with my note 3's call quality
Its really the worst phone I have used ...
I changed it with another note 3 from warranty but it has the same issues
as I read some other sources there is a call quality issue with the verizon ones etc but its said that its about software not hardware
What you suggest ? If its hardware issue I have to try to change it again if its not what should I do ?

Related

Many HW problems

Hi,
I've got these three problems with my HTC. I've tried different ROMS and RADIO but always the same problems :
Rear camera HS (unable to open stream) - Known problem in this forum. Seems to be the motherboard
Bluetooth - Can't activate anymore. One morning, I tried to activate it, ans it didn't work. Nothing change during night
FM Radio - Unable to activate radio. I don't know when this problems starts
=> My motherboard is HS ? HTC wants me to send them the phone. But I've no more any warranty. So how much will I have to pay for the repair ?
I think a lot of people have problems with the mother board. Isn't it a possibility that there is a real problem in Cruise ? So no problem with warranty. They have to change ...
Any suggestion will be appreciated ...
Thanks
how long have you had your device?
18 monthes
probably going to be hard to claim under warranty then
In France, we have the notion of "vice caché" (hidden problem). in fact, if too many people have the same problem with the HW, then there is a problem with the design of the phone. so the warranty can be applied even if one year has passed; so this is why I'm trying to know how mqny people have the same problem.
maybe you can try - but HTC are not good at accepting warranty (in my part of the world anyway). Good luck

Note 4 Exynos Camera Problem

Hi all, i have a note 4 ( SM-910C) stock firmware and i have a problem whit the camera, when i record something i can hear on the playback popping sounds.....it's strange only happens on the first film i make after a long standby just a few times in the first 15 sec.....after that i can film and the problem disappears..... i have tried also Snap camera.....and also heard a pop... on the middle of the movie....... you can search "Galaxy Note 2, Stock Camera popping sound" to see the exact problem on youtube.
Need help please....
My video record work well
Try clear your camera data and record again
I've heard that pop too,and it is on the beginning of the audio. Strange.
Sent from my SM-N910U
Well i also have the pop at the beginning but also makes at the middle....and on some videos is popping constantly.....it's a hardware problem....so i have take'd mine back and get my money back.....it's not normal to make that noise....doesn't matter if it's on the beginning or in the middle.....
Dude, contact samsung and replace that ****...it's not normal.....or return it and get your money back.
Same problem
I am from India and also faced the same problem. Its manufacturing month is November and manufacturing country is Vietnam. I replaced the unit and now there is no problem. My processor is Snapdragon and not Exynos. So i think the problem is related to some other hardware problem.

S4 i9506 both cameras not working (tried everything i could find)

Hello there to all.
I´m newly registered to the forum, although i´ve been using it to search, learn and use roms in my Samsung s3 for some time now.
I´ve bought recently a used S4 i9506. At the time i tested several key points of the device to check if it was all working, however (and don´t ask me why because i cant explain it), i completely forgot to test the cameras.
My problem is the following. Everytime i try to access the camera it says that camera failed or something like server connection failed. I´ve tried every single resolution i could find on the internet and so far all failed to solve it. The problem seems to be in both cameras, i think, because when i try the code *#0*# both Mega cam and front cam give error. Here´s what i tried so far:
- Soft Reset/Hard Reset/factory reset;
- Cleared cache both from boot and manually erasing cache from com.sec.android.gallery3d;
- Tried 3rd party camera apps from GooglePlay;
- Tried the RestartCamera.apk;
- Tried 3 different firmwares for i9506;
- Tried rooting it and then flashed several different roms;
- Switched the rear camera with a new i9506 rear camera module that i bought;
- I cant also test the cameras, because when i use the code *#34971539# they bring a menu on which i can´t use almost every option (see image);
http : / / rghost.net/6Zby4zXFD/image . png
Anyone have any other possible resolution?
I´m thinking on maybe buying a front camera module. Could that do the trick? Could the front facing camera not working properly make the rear camera fail as well?
Thank you for the attention to all who took the time to read.
So far 60 people read and nobody answered. ... is it because you don´t know what else i can do? I´ve been reading the problem may be from the motherboard. What can i do on the motherboard to make things right?
Thanks again
Be patient my friend someone will answer soon
Hi,
I've got the same problem with my s4mini. Both cameras aren't working and all the solutions you explained don't solve it.
I'm thinking about buying another S4mini with broken Display in order to change the motherboard. This might be the only possibility to solve this......
Greetings from Germany
DMmdW said:
Hi,
I've got the same problem with my s4mini. Both cameras aren't working and all the solutions you explained don't solve it.
I'm thinking about buying another S4mini with broken Display in order to change the motherboard. This might be the only possibility to solve this......
Greetings from Germany
Click to expand...
Click to collapse
Hey there m8.
I know the feeling, right?!
The thing is that for a faulty i9506 model i could almost buy myself another motherboard and mount it, but i was hoping to find some other solution, maybe even some electronics expert opinion on what i could do in the motherboard to make it work again. There are some videos on youtube that teaches how to change some components on the motherboard to solve problems like dead smartphone or constant auto reboots. Also, finding a faulty i9506 model isn´t as easy as finding a regular S4. :crying:
Thx for sharing the problem and for the opinions,
and greetings from Portugal
Today i've changed the mainboard aaaaaaand -> cameras still not working
So i started to change the front cramera and the ear-brightness-sensor from the old s4 mini with the broken screen into my working one. And now both cameras are working again!:good:
I think the cause is most likely the brightness sensor which is combined with the ear speaker. This could explain why both cameras are not working.
I'm not completely sure due to i changed the front camera also. However changing the main camera did not do anything as mentioned above.
Maybe i should mention: A few weeks ago i've changed the earspeaker-brightness-unit because the speaker wasn't working anymore. Right after this both cameras stopped working.
DMmdW said:
Today i've changed the mainboard aaaaaaand -> cameras still not working
So i started to change the front cramera and the ear-brightness-sensor from the old s4 mini with the broken screen into my working one. And now both cameras are working again!:good:
I think the cause is most likely the brightness sensor which is combined with the ear speaker. This could explain why both cameras are not working.
I'm not completely sure due to i changed the front camera also. However changing the main camera did not do anything as mentioned above.
Maybe i should mention: A few weeks ago i've changed the earspeaker-brightness-unit because the speaker wasn't working anymore. Right after this both cameras stopped working.
Click to expand...
Click to collapse
Thank you for the update on your situation m8. That could be some relevant information there. Can anyone confirm if the sensor is the same for all s4 models? If so i could find more easily one from another s4 model and try it, for the sake of desperation.
cheers

Service Reception issues

Hello,
my Note 3 N9005 have Reception problems.
I made :
- flashed other Baseband -> same result
- flashed back to Kitkat -> same result
- made a factory reset -> same result
- changed the Micro USB Port with the Antenna -> same result
what can i do now ? is there everywhere a contact on the Mainboard that dont make good contact ?
I buyed this phone 1 year ago , the seller changed display and display frame before!
Thanks :good:
you have the same problem as I do... does your wifi work well or there is also some minor problems (mine's reception is like 70% of what it should be).
experts said the problem was on the motherboard, but I don't know anything more as I'd like to avoid replacing it.
diogofd8 said:
you have the same problem as I do... does your wifi work well or there is also some minor problems (mine's reception is like 70% of what it should be).
experts said the problem was on the motherboard, but I don't know anything more as I'd like to avoid replacing it.
Click to expand...
Click to collapse
wifi is working well here.
well, mine works too, it's just slightly weaker than other note 3 phone I had a chance to compare with.

Are there any codes to test mobile functions and hardware for ZUK Z1 ?

Hi
I am facing some problems with microphone while calls people sometimes tell me "we can't hear you"!
so I send it to the warranty but I don't fell it has been repaired yet, so please any codes or any way to test my mobile functions and hardware to prove to seller it has a real problem. Note this happened with good network and circumstances.
Type *#*#1111#*#**on dialer.
Must be in Cyanogen OS. Doesn't work on Cyanogenmod (or probably is due to recovery change)
I am facing the exact same issue and thought I was alone! Hopefully we find a fix.
Unfortunately I tested i. There is no problem with the mic, so I think it is really from the OS. Any suggestions how to solve this problem?

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