Hi,
I've got these three problems with my HTC. I've tried different ROMS and RADIO but always the same problems :
Rear camera HS (unable to open stream) - Known problem in this forum. Seems to be the motherboard
Bluetooth - Can't activate anymore. One morning, I tried to activate it, ans it didn't work. Nothing change during night
FM Radio - Unable to activate radio. I don't know when this problems starts
=> My motherboard is HS ? HTC wants me to send them the phone. But I've no more any warranty. So how much will I have to pay for the repair ?
I think a lot of people have problems with the mother board. Isn't it a possibility that there is a real problem in Cruise ? So no problem with warranty. They have to change ...
Any suggestion will be appreciated ...
Thanks
how long have you had your device?
18 monthes
probably going to be hard to claim under warranty then
In France, we have the notion of "vice caché" (hidden problem). in fact, if too many people have the same problem with the HW, then there is a problem with the design of the phone. so the warranty can be applied even if one year has passed; so this is why I'm trying to know how mqny people have the same problem.
maybe you can try - but HTC are not good at accepting warranty (in my part of the world anyway). Good luck
Related
This is the time to write down ALL the bad things of this buggy PDA. I've encountered ALL of these, and have NO solutions to these, and I've tried ANYTHING.
I'm bored to have a PDA which colud be assembled and tested WAY better; but that is.
Note that mostly are device specific (huh, in my case I'm VERY lucky, I've encountered them all )
My Device:
1) doesn't wake up when cold
2) have BIG problems of RF leakage that caused
2.a) hard reset when registering network
2.b) degradation of the external speaker
3) has a crappy camera
4) has deficienty GPRS (now inaccesible because the RF leakage)
5) has by now damaged ExtRom with fixed Imate logo
5.a) this cause the warranty to Vanish. Puff!
6) has double incoming calls, that seems only I have
7) has a null customer care; expansys SUCK
feel free to add link that would resolve these prob... and other known mess of course...
From: MocciJ[/i]
Sorry you have so many issues. I have experienced none of those things with my JAM since May 2005. There was the GPRS issue with a certain ROM, but that has long since been resolved.
While I sympathise with your individual bad experience with your HTC Magician, this is not shared with most of the members/owners here.
I don't agree with the way you have numbered your complaints just to make the list look longer. This is because most of them are all related to one technical problem (RF leakage) and a bad attempt to fix this problem by installing other ROMS that has lead to more software problems.
I have to agree with you on the crappy camera one ;-) although by all means this is an average quality mobile phone camera and not a digital camera replacement.
You cannot blame Expansys' bad customer care on HTC either.
Bear in mind that the MDA Compact is one of the most succesfull PDA phones for huge carriers such as T-Mobile!
Sorry to hear that but that cannot be said of the magician in general. My Qtek ist working day in day out just perfectly and is by far the most reliable phone/pda I ever had, way better than Ipaqs and Nokia phones.
The camera is not that bad either. Once set up correctly (maybe you should do that) you can get some pretty good pics out of it after photshopping them a little and resizing them down to 640x480. They look far better than the one from my old Nokia 7610. Maybe the difference is that I dont expect the cam to rival the one of my 4megapixel Sony.
And HTC will never offer customer care because they dont sell the devices. If anything sucks here it is iMate. I never need Qtek support so I cant say anything about them.
What about the pros?:
- Its small and lightweight
- It has nearly all com modules except WLAN (can be added with SD-card like Spectec), and who need 3G/UMTS anyway?
- It has lots of power (esp when using PHM)
- It has a great screen, bright and hella sharp
- It sounds great (call quality way better than with the 7610)
- Its has massive RAM in the S110 version
- It is plain sexy
Yea..i agrees with others...frm the day i bought my xda mini..its not giving me problems so far....its compact and sxy too
Yeah me too.
My Orange SPV M500 works almost fautlessly. I don't really use the camera much but then I have a 'proper' digital camera for taking pictures.
I say 'almost' because sometimes, to use GPRS I have to reset the radio by going into and then out of flight mode.
It has to be said that this forum is littered with people who have tried to 'upgrade' thier PDAs by flashing the ROM and have come unstuck.
Yeah, I agree with you all, but now I have these probs. I upgraded it the first time to see if the "low temperature wake up" thing had resolved. I accidentally putted in the Imate ROM, because the ROMs on the FTP site aren't signed. After TWO months of QTEK "repairing" they said that the unit isn't repaired (they cannot upgrade the rom); after trying to contact those idiots by call and e-mail we finally had a transparent service.
After ONE week of using the RF leakage came... and made it. It somehow damaged the PDA. I assure that isn't a software problem, cuz I have tried 4 Radio Stacks: no solves.
I IMPLORE xda-developers to SIGN the ROMs that are placed in the ftp.
Hope U will understand me. I know that there are also good ones out there, but mine isn't. Sorry.
NB: the camera is awful in semidark and dark conditions: otherwise it can take relatively good pictures. AND after 2 week of use, I noticed that the video longer than 20 secs have distortion: and this before upgrading anything.
#by moccij
Ive had my MDA Compact, now flashed to Imate for a few days now and after numerous incompatibilty issues with applications, I have a rough idea what programs to steer clear from so no major problems. Thought I was having probs setting up my Orange GPRS connection but after realised that is wasny going to connect as out of credit.... Duh me, looking for techi reasons instead of obvious ones lol
Are you Evrae who used to make all the Symbian themes on mobile9?
My JAM is one of the best PDA/Phone I have ever had...
it's small, good looking and had it all ( except WiFi and KB )
and after proper tweaking and installing newer ROMs.. it's really fast.. stable, and extremely reliable...
I agree that camera sucks... but in good light conditions ( ie. outside in the sun light ) picture quality are awesome especially if you photoshop them... some of them are printable!!!
Video on the other hand is the best thing in this device... It's much more reliable than normal phones with cameras that can record video.. resolution is higher, and can record for unlimited time in AVI + MPEG formats ( + 3GP with a registry hack ) and this is much better to me than STILL Photos
anyway.... I hope you'll find solutions to your problems... search the forum for more info
cheers
Duke911,
I agree with you that the camera can take some wonderful pictures, and retouching them in pocketartist on the go is a very good thing. But I'm still in trouble with videos: the first 20 secs are ok but after these the video is flickering in a horrendous manner. Have tried anything .
But I'm still very happy. Even if my Qtek has half blowed up the radio, it remains a PDA: and what a PDA! WAY fast and stable, I only need resetting it when cold. A thumb up for this! I'm using it as a normal mp3 player with some great gamez to play...
Cheers,
MocciJ
MocciJ, why don't you install the original factory ROM and send it over at the service centre for repair?
As you said it's a very nice pDA but it's a pity that yu can't use it as a phone!
KTA, I've tried ALL methods to downgrade to the Qtek ROM or simply to have the Qtek logo. Simply I can't, because the upgrade process give me the error 113 when writing extrom... I've tried at least ten different ROMs without results... It seems to have damaged extrom
For the repairing center, I'd already send it; for half month I had no responses, the other half they tried to repair it without success. They said that I must pay 269€ for a new motherboard...!
Now that I'm in all these problems, buying another one is less expensive than repair it... The case is also scratched (even the screen)...
Do not support mumsms+!!!!!
From number of forums I been trough on different web sites my belief is that all the Hermes units have alignment issues.
I think some users use the device very lightly so the alignment issue does not show or some users might not trigger the conditions that cause this problem.
I base this on a fact that some people get the issue after 2 weeks and some get it after day or 2.
Also people who I know that have re-ordered their units, still have alignment issues with new units.
Hermes device builds seam to have the same build issues over and over again:
1. Alignment issue
2. Camera is misaligned to the body of the phone
3. Keyboard only clicks once when closed.
4. Keyboard button problems
There some common hypothesis to the cause of the issue:
1. Tightened screws below the screen (yahh)
2. Digitizer problem
3. Heath from the battery
4. Rubber underneath the screen too thick
REQUEST:
Can anyone after re-aligning the screen can reproduce the alignment issue?
The issue 1:
After some use the screen alignment offsets for 2-3mm to the left.
The issue 2:
After some use the screen alignment offsets for 1cm to the left.
If we can reproduce this problem we might be able to force HTC to provide TyTn's units that actually work.
Forgot to say I am on my second Vario II 632 Series
hmmm, had mine for over 3 weeks now....used it ALOT (went on holiday with the thing) and i aint had any issues AT ALL with it.
If there were issues with ALL the hermes devices they would have been recalled. Besides its seems unlikely there is a fault with both the HERM100 and 200 models!?
mrvanx said:
hmmm, had mine for over 3 weeks now....used it ALOT (went on holiday with the thing) and i aint had any issues AT ALL with it.
If there were issues with ALL the hermes devices they would have been recalled. Besides its seems unlikely there is a fault with both the HERM100 and 200 models!?
Click to expand...
Click to collapse
Try to use it like a laptom modem with 3g... In this way I reproduced the issue
....done.....still fine.
Checked by using the character recogniser in Word. The line was perfectly lined up with the stylus, across the entire screen.
Since you can only reproduce this by using as a modem that WOULD suggest a software issue???
Have we ruled out that this could be a software issue?????
Just so u know my TyTN is not locked to ANY network and has a serial number starting HT628.
I did notice in several forums that people having HT628 series claim that they do not have any screen issues.
Can anyone who has HT628 series Hermes confirm that they have screen alignment issue.
have a htc hermes since 6 weeks, serial no. 628. I heavyly use it every day. Had no serious problem until yesterday. (only anoying problem was that bluetooth is switching off after some hours without any reason)
But now this fuc... alignmentproblem started on my device too! The fairy-tale that only older devices get this problem is simply not true.
Shall I ask for replacement too?
even 635 is having alignmnet issue..
I had a 628 series and now a 630 series... never seen a screen alignment issue!
CHT9000 623XXX has screen alignemnt problem and camera flash
not working, but the screen problem seems to become more predictable.
I can usually conjure this problem when using power-draining features such as 3G or WLAN. Also, on multiple occasions loudpseaker activity has forced the issue.
I thought about static electricity but since the location of the problem seems to be confined to the right edge of the screen is seems improbable.
I guess it boils down to understanding the technology behind it to include or rule out contributing factors.
Any Sparkys around who could enlighten us?
HTC hardware fault
Good Afternoon,
There are now procedures in place for fixing the Screen alignment issue with the TyTN devices. This is a hardware issue that we have identified and we are offering a replacement to owners of affected devices with two conditions.
1: The device must be returned with all accompanying accessories.
Everything that was in the box when you bought the device must be in the box when you return it.
2: The device must be a Genuine HTC Badged device. This means that the device cannot be a Vodafone v1605, an O2 XDA Trion, a T-Mobile Vario II or any other device based on the TyTN, but that is not actually a TyTN. For these devices, you must contact the Network/Reseller for further advice on this issue.
If you meet these two provisions, you may contact your nearest repair centre to arrange the swap. Please place everything back into the original box and arrange to have the device picked up. It will then be tested to confirm that it has the problem, and then it will be swapped for a replacement unit.
If you are unable to return everything, you will be eligible for a repair under the warranty. For this also, you can contact your nearest repair centre to arrange this.
Your nearest repair centre is as follows:
Dynafix Repair B. V.
Daelderweg 21
NL-63641 HK Nuth
+31 (0) 9003962349
[email protected]
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/cs_by_phone.html
Best regards,
Ridwaan Daniel Carregosa
[email protected]
http://www.htc.com
G'day all,
My HTC P3600 has been nothing but problematic since I purchased it August 2007. The screen has been replaced twice and I thought everything was on track.
NOW I have noticed that the vibrate function no longer works at all. Not for phone calls, sms alarms, nada!
The people who have been repairing the last couple of times have had the phone for 3 weeks and now tell me it's something to do with software/firmware specific to the vibrator hardware.
Has anyone heard of such a thing, or could possibly explain to me?
I am running bepe 0.79 OS: 5.2.1908 (Build 18508.0.7.0) but it also doesn't work with the factory release OS from HTC
Regards,
WangChung
sounds like it broke from the inside. i don't see how a vibrate function not working could be a software problem. especially with two roms.
what kind of screen problems have you had btw?
Thanks for your response viperx,
I agree with you that it sounds unlikely to be software related for the the vibrate not to work. Personally I think the mob repairing this device for the 3rd time have absolutely no idea what they are doing and are just trying to bull$h!t me and stall for time
As for my screen issues previous to this. The "Start Menu" activation of death I guess you could say. The ubiquitous On of Off of the Start Menu finally resulting in no screen response at all.
The entire screen was replaced the first time, then they told me on the second occasion that it was only one component or layer of the screen that required replacing on the second failure. Personally I've never been comfortable withthe people repairing the device, but when you buy it overseas and have no local warranty, little you can do I guess.
WC
I've had the start menu problem, not bad though. i'm hoping it won't give in. might be becoming more frequent though.
good luck with the repair shop then
viperx said:
sounds like it broke from the inside. i don't see how a vibrate function not working could be a software problem. especially with two roms.
Click to expand...
Click to collapse
I agree with viperx, I flashed my device with many different rom, official and cooked, and never had problems with hardware components I think that the people who have been repairing your device last time, forgot to plug some connector ( of they'r brain ) hope they hadn't broke anything...
Good luck
Sorry for my english
Hello everyone, im just so damn happy with my droid pro with CM7.. its just sweet... buuuuuuuuut........
Well my sifi signal is too low, i dont know what is this, i have tested in everyway that its not a software malfunction or anything firmware related, so today i went to my local repair guys, and they tried to put an extention on the antenna ( or so they told me).. but it didnt helped.. after that they told me that one module in the mainboard that boosts the signal may be damaged and that they couldnt change it cause the part isnt sold as a spare part.
What can i do, please im begging you i dont want to get rid of the phone just cause of this..
Any suggestions?
Oh and before anyone tells me to send it to motorola.. well they told me they dont take care of this device anymore, and if they do they would have to change the whole mainboard and that costs the same as the phone itself.
PLEASE HELP....
Was it poor before changing to CM7? If it is a component issue, there's nothing you can do about it short of replacing the mainboard (maybe get a used Pro on eBay, they're around $30-40). My Pro has pretty poor WiFi performance relative to my other devices (laptops/KFHD).
Hi everyone ! I just bought a galaxy s4 display ( not new ) and i'm encountering some problem with it. Since i can't refund it in any way as the seller vanished, i can only hope to repair it . The problem is that the down part of the screen ( from 30% to the bottom ) doesn't work, i mean, just the touch doesn't work. I'm asking myself if is not that chip who's the problem and if i can replace it. I'd like to repair it, that costed me like 100$. UNLESS Isn't that chip the real problem i would appreciate if you told me what to do, of course if there is something to do.
NOTE : The display came without the front chrome frame, and i was almost sure that these two can't be 'split' ( whatever i had another brand new frame and i can use it. )
Ah, and if it counts in any way ( i have no idea how ) i have 2 more Tocuh+display with different problem. [ I wanna give as many information as possible ]
Im a noob who got scammed, just take me easy.
Do you get any clue ? I couldn't find too much related to this chip, only that it's the touch controller and it sound like main part of the whole touch . BUT HEY ! I have a display+touch whose touch is working but display is green, i think it may be working. Just tell me what you think about changing that chip, OR if it possible? AND HOW because i'm a noob !