[Q] Simple sim and service on a verizon note 3 - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

My service plan is with simple mobile. I have a Verizon note 3 phone and it will not send/receive picture messaging. I cannot send out email either but I can receive emails. Everything else about the phone works. Can someone direct me or help me fix this problem?

Related

Problem connecting to email on at&t network

I do apologize if there is a thread similar to this out there. But I just got my sony xperia x1 this past Wednesday and I can not connect/sync my email or receive MMS text messages while on the att edge network. (It tells me to check my settings).
But I can connect/sync my email and receive MMS texts in wireless mode. The problem is most of the time I am in areas that i only can connect the edge network and it has been frustrating not being able to received email or multimedia text messages.
Does anyone have a solution for this? I would really appreciate it.

MMS problem update

Ok so i spoke to HTC today and told them I could only send MMS to other TMO customers..not ATT or Verizon. The woman told me to change my APN settings..which i did and they did nothing....But!, she insisted that I should not be having that problem and that all MMS should be going to who I send them.
Also today I stopped in my local TMO store and explained my problem and they said they could not help me and because its not a TMO phone they cant guarantee that MMS will work..they really said that. I explained when I had my Iphone I was able to send and receive but they insisted they couldnt help me.
Im on at&t and i can get mms, but i cant send them, tried to put in the att apn settings and i still cant send them.
Any person that uses att on the nexus have them working?
thanks
I'm on T-Mobile haven't messed with any settings, but I've been able to send and receive picture messages from my friends who are on AT&T. Was also able to send out to someone with Cricket. Not sure if this helps any.
sounds like a network issue, T-Mobile may need to do a trouble ticket for you to investigate the issue.
mms issues
I have worked with all of the big 4 U.S. cell carriers in the last couple of years.
If mms is working within your network (in this case tmobile to tmobile) but not to other networks it is usually because the two networks are not set up to handle mms messages exactly the same way. If one network sends the mms at a file size that is too large for the other network, then the message will not go through most times.
It seems like there is an issue with the N1 not resizing pictures for mms. Most phones downsize the resolution to transmit the mms under the network size limits (usually between 300-500kb). If the N1 is not resizing the file it is likely that the mms will not go through.
The easiest way to determine if your mms settings are correct on your phone is to send yourself a mms, if you receive the mms correctly then your network settings are correct.
The issue you describe sounds like a problem with one network handing off the mms to the other network. There is probably nothing T-Mobile can do about it. Call technical support and file a trouble ticket anyway and have the people who you are trying to send the mms to call their service providers and do the same thing.
gqkevyn said:
I'm on T-Mobile haven't messed with any settings, but I've been able to send and receive picture messages from my friends who are on AT&T. Was also able to send out to someone with Cricket. Not sure if this helps any.
Click to expand...
Click to collapse
what r your APN settings?
Also do you have anything in your password username?...I mistakenly erased that.

[q] HOW CAN I ENABLE LTE AND MMS MESSAGING FOR AT&T??

I have a verizon note 3 sm-n900v that I want to use on AT&T. I have rooted it and accessed the service mode screen and enabled b4. I have set up the APN and I am able to send and receive texts and make and receive calls. My data works, but it is on H and H+. I can not get on LTE or send MMS messages....can someone please help me!
Thanks!

Sending text (SMS) or MMS messages fails.

I have a rooted Galaxy Tab 4 8.0 (SM-T337T) on the T-Mobile network.
I can receive SMS/MMS messages either on WiFi or LTE. Sending SMS/MMS messages fails on WiFi or LTE. I have confirmed that all the T-Mobile SMS/MMS settings are correct. I am not sure if sending SMS/MMS worked before I rooted the device. I have not been able to find a solution. Anyone have any ideas?
How did you root?
Is a factory reset doable?
Well, just for the heck of it I swapped the SIM card from my phone and put it into the Galaxy tab and tried to send a message and it worked. So the issue is with the SIM card. I called TMO and they did not see any issues and told me to go to a TMO store and get a new SIM.
rkrmpg said:
I have a rooted Galaxy Tab 4 8.0 (SM-T337T) on the T-Mobile network.
I can receive SMS/MMS messages either on WiFi or LTE. Sending SMS/MMS messages fails on WiFi or LTE. I have confirmed that all the T-Mobile SMS/MMS settings are correct. I am not sure if sending SMS/MMS worked before I rooted the device. I have not been able to find a solution. Anyone have any ideas?
Click to expand...
Click to collapse
rkrmpg said:
Well, just for the heck of it I swapped the SIM card from my phone and put it into the Galaxy tab and tried to send a message and it worked. So the issue is with the SIM card. I called TMO and they did not see any issues and told me to go to a TMO store and get a new SIM.
Click to expand...
Click to collapse
I went to a TMO Corporate store and after telling the person my issue, the person insisted that SMS/MMS messaging does NOT work for any tablets. He humored me my giving me a new SIM card anyway. Swapping out the SIM card resulted in SMS/MMS message failing to send.
Can anyone else confirm that sending SMS/MMS messages works on their Samsung Galaxy 4 Tab? If so does it work for them over LTE as well as WiFi?
I would like to get a confirmation from others before I call back TMO Support. I am in the USA, so confirmations from US based TMO subscribers.
Based on http://support.t-mobile.com/docs/DOC-11584 SMS/MMS should work with the Samsung Galaxy 4 Tab
Thank you in advance.
Messaging
rkrmpg said:
I went to a TMO Corporate store and after telling the person my issue, the person insisted that SMS/MMS messaging does NOT work for any tablets. He humored me my giving me a new SIM card anyway. Swapping out the SIM card resulted in SMS/MMS message failing to send.
Can anyone else confirm that sending SMS/MMS messages works on their Samsung Galaxy 4 Tab? If so does it work for them over LTE as well as WiFi?
I would like to get a confirmation from others before I call back TMO Support. I am in the USA, so confirmations from US based TMO subscribers.
Based on http://support.t-mobile.com/docs/DOC-11584 SMS/MMS should work with the Samsung Galaxy 4 Tab
Thank you in advance.
Click to expand...
Click to collapse
My stock t337t has no trouble with plain text either wifi on or of.
Well the issue is resolved. After finally escalating this issue it turns out the provisioning was incorrect on the SIM card.

VZW Phone To T-mobile - Samsung Galaxy S6 edge+

I have the Verizon model of the S6 Edge+ (SM-G928V) I want to know if it's possible to flash it with the t-mobile rom??
I currently have a T-mobile MicroSIM that i put into the verizon phone. I had to configure it with the t-mobile APN to get calls/text to work. Currently I have a few issues:
1) I can make & receive calls, send & receive texts, but CANNOT send mms, but i can recieve mms sent to me. (I tried to see if enabling wifi would make a difference but it doesn't)
2) I get an annoying message anytime the phone reboots that says I'm not using a verizon wireless SIM. (if anyone knows how to get rid of that, great. if not it's not such big of a deal)
3) How to remove the Verizion boot loading screen??
Do I run the risk of bricking or tripping knox if i try to use a t-mobile rom on a verizion phone? Or does anyone know how to resolve any of the issues i'm having? Any help would be appreciated, thanks in advance. (and No, just getting the t-mobile version of phone is not an option for me)
eviljester1 said:
I have the Verizon model of the S6 Edge+ (SM-G928V) I want to know if it's possible to flash it with the t-mobile rom??
I currently have a T-mobile MicroSIM that i put into the verizon phone. I had to configure it with the t-mobile APN to get calls/text to work. Currently I have a few issues:
1) I can make & receive calls, send & receive texts, but CANNOT send mms, but i can recieve mms sent to me. (I tried to see if enabling wifi would make a difference but it doesn't)
2) I get an annoying message anytime the phone reboots that says I'm not using a verizon wireless SIM. (if anyone knows how to get rid of that, great. if not it's not such big of a deal)
3) How to remove the Verizion boot loading screen??
Do I run the risk of bricking or tripping knox if i try to use a t-mobile rom on a verizion phone? Or does anyone know how to resolve any of the issues i'm having? Any help would be appreciated, thanks in advance. (and No, just getting the t-mobile version of phone is not an option for me)
Click to expand...
Click to collapse
You cannot rom that phone because Verizon nazis lock all bootloaders on all their devices. As for the sending mms you'll probably need to take it to a t-mobile store and have them sim unlock and flash their full apn. That should do it but I can't say for sure since I've never used a Verizon phone on t-mobile
So just to update: The issue with not being able to send mms messages is because of the Message+ app that was set as default messaging app (factory reset setting). When I changed the messaging app to the "Messages" Samsung app I'm able to send&receive mms with no issues. (Please note the proper APN settings must be set)
The other issues such as the loading screen and the SIM notification I'm not too worked about, but if you have any help on those that should be great.
The only *real* issues with using t-mobile sum card with vzw phone is that the service isn't all that great, I seem to have 3g in some areas where I can't send mms while on the phone, but other than that it works well on an unlocked phone.
eviljester1 said:
So just to update: The issue with not being able to send mms messages is because of the Message+ app that was set as default messaging app (factory reset setting). When I changed the messaging app to the "Messages" Samsung app I'm able to send&receive mms with no issues. (Please note the proper APN settings must be set)
The other issues such as the loading screen and the SIM notification I'm not too worked about, but if you have any help on those that should be great.
The only *real* issues with using t-mobile sum card with vzw phone is that the service isn't all that great, I seem to have 3g in some areas where I can't send mms while on the phone, but other than that it works well on an unlocked phone.
Click to expand...
Click to collapse
I believe the radios in verizon phones don't cover all the band's that t-mobile uses. However t-mobile phones tend to run pretty well on Verizon so your signal issues will continue until t-mobile launches band 12 in your area, which is the primary band that Verizon uses for Lte
Samsung lists band 12 on their site for the Verizon S6e+.
Swipe left or right to get rid of the SIM message. I've posted a similar thread here too.
http://forum.xda-developers.com/s6-edge-plus/general/verizon-s6e-t-mobile-network-t3188292

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