one day i got to sleep and the phone was ok then one friend of mine called me i woke up and tried to answer him but the display was all white
i can't see any thing or do any thing
what is the problem with phone and why it happened?
some times the display work well for 5 minutes and then go white again
i tried to return the phone to factory settings and the screen worked ok in this process but after that it gone white again
i hope you can help me
thanks
Give it to the service center.This problem happened with many of the SGY users.
aniket.lamba said:
Give it to the service center.This problem happened with many of the SGY users.
Click to expand...
Click to collapse
i did go to two of them and they don't know the cause of the problem they just want to replace the display and get paid -_-
AhmedMorra said:
i did go to two of them and they don't know the cause of the problem they just want to replace the display and get paid -_-
Click to expand...
Click to collapse
Tell them to check the motherboard once.
Its May be Hardware Problem!
Sent From My N7100
Using Galaxy Y As ExperimenT
Always Press ThanKS IF I HelpeD.
Related
So,
This is the 2nd day i got my device, i had it on my desk at work and didnt do anything with it, than i turned it on and i have this annoying black line from left to right on my screen 1cm above the middle. What a way to celebrate the new year...
Any way i could fix this ? or should i rlly send it RMA (and wait for 3/4 weeks ) ?
Roachie said:
So,
This is the 2nd day i got my device, i had it on my desk at work and didnt do anything with it, than i turned it on and i have this annoying black line from left to right on my screen 1cm above the middle. What a way to celebrate the new year...
Any way i could fix this ? or should i rlly send it RMA (and wait for 3/4 weeks ) ?
Click to expand...
Click to collapse
have u tried a hard reset? is the black line on tf3d or its always on the screen?
dont forget your warranty!
umexed said:
have u tried a hard reset? is the black line on tf3d or its always on the screen?
dont forget your warranty!
Click to expand...
Click to collapse
Yeah just tried a hard reset but that did not work, its always on the screen, during boot even during the hard reset action..
I just mailed to the shop where i got it for further instructions, this sucks, what a good way to start the new year .
EDIT: hey! it just dissapeared ! when it jumped to the installing windows screen it disapeared.. hot dang !! god im so happy, i dont wanna lose this phone for 3/4 weeks Thanks man !!!
btw, what could be the cause of this ?? i dun rlly wanna hard reset my device every week.. all i did today was sit in the train to work listening music, than came at work at put it down.. when i picked it up again it had that bar...
Roachie said:
Yeah just tried a hard reset but that did not work, its always on the screen, during boot even during the hard reset action..
I just mailed to the shop where i got it for further instructions, this sucks, what a good way to start the new year .
EDIT: hey! it just dissapeared ! when it jumped to the installing windows screen it disapeared.. hot dang !! god im so happy, i dont wanna lose this phone for 3/4 weeks Thanks man !!!
btw, what could be the cause of this ?? i dun rlly wanna hard reset my device every week.. all i did today was sit in the train to work listening music, than came at work at put it down.. when i picked it up again it had that bar...
Click to expand...
Click to collapse
i dont have a clue! maybe an application that messed up the device? try using the device without any extra applications for some time and see if the problem appears again.
or try duplicating the problem. i hope its not a hardware problem!
umexed said:
i dont have a clue! maybe an application that messed up the device? try using the device without any extra applications for some time and see if the problem appears again.
or try duplicating the problem. i hope its not a hardware problem!
Click to expand...
Click to collapse
Guess ill use it for a week with the minimum programs installed (gonna be a long long week tough, off from work + new device = aaahh ) Hope its a software problem tough otherwise i can still send it to the shop
Thanks allot for the help and quick responses
edit : remove double quote
black line across my screen too
i thought i'd post this here, i've the device for 5 months now, and just today suddenly after a soft reset a black line appears across my screen 1mm in thickness, just as roachie has described. and honest to God, i'd rather send it to HTC and get it checked than hard rest and hope it doesn't come back. any thoughts...
zesper said:
i thought i'd post this here, i've the device for 5 months now, and just today suddenly after a soft reset a black line appears across my screen 1mm in thickness, just as roachie has described. and honest to God, i'd rather send it to HTC and get it checked than hard rest and hope it doesn't come back. any thoughts...
Click to expand...
Click to collapse
My guess is that their first troubleshooting techniques is to hard reset your phone anyways. If hard reset fixes it then why should they spend money out of their own pockets if it's a software problem?
just performed a hard reset, didnt work. i'm taking it to HTC no other choice.
just received my phone back. they changed the LCD MODULE.
and to mu surprise no sound comes out of the ear piece, i can only hear the person i'm calling across the speaker or headphone, so i took it back today, and was promised a new unit in a few days.....
Hello.
Now I got a serious problem with my Hero.
I made a factory reset, reinstalled my apps from the Market, changed my APN settings and turned the phone off.
I try to turn it on again - But now it stuck at the HTC logo and keep flashing over the letters like normally.
I get past the HERO and the little android dude just fine, but can't go on from the HTC icon.
Ive tried back + on/off to make a reset, but the same thing repeats. Stuck at HTC icon :/
For sure Im going to take contact to both HTC and my operator (Telmore - Denmark) tomorrow :O
Any one got an idea what this can be? I havent rooted or flashed nor touched my phone in any unoffical way.
Thanks
Best Regards,
Philip
Sawkes said:
Hello.
Now I got a serious problem with my Hero.
I made a factory reset, reinstalled my apps from the Market, changed my APN settings and turned the phone off.
I try to turn it on again - But now it stuck at the HTC logo and keep flashing over the letters like normally.
I get past the HERO and the little android dude just fine, but can't go on from the HTC icon.
Ive tried back + on/off to make a reset, but the same thing repeats. Stuck at HTC icon :/
For sure Im going to take contact to both HTC and my operator (Telmore - Denmark) tomorrow :O
Any one got an idea what this can be? I havent rooted or flashed nor touched my phone in any unoffical way.
Thanks
Best Regards,
Philip
Click to expand...
Click to collapse
Remove the battery for a while and then place it back and start youre phone again. That might solve the problem.
Ive tried to remove the battery lots of times. "for a while" how long do you mean? Ive had it out like 2 mins or. But ill try thx
Sawkes said:
Ive tried to remove the battery lots of times. "for a while" how long do you mean? Ive had it out like 2 mins or. But ill try thx
Click to expand...
Click to collapse
Maybe half an houre or so. Its just a tip I read about of some that had a bad factory-restore. Some even left the battery out overnight.
Oh that looks like a bit of hope
Thank you. Ill let rest for an hour or so and see if it works then.
Anyone be welcome if you got other ideas - and thank you Heppieboeddah
Sawkes said:
Oh that looks like a bit of hope
Thank you. Ill let rest for an hour or so and see if it works then.
Anyone be welcome if you got other ideas - and thank you Heppieboeddah
Click to expand...
Click to collapse
Really dont know if this will work for you. I do hope so. You also might leave youre sim-card out while starting the first time. You wrote you changed something in the APN settings...
you can also try removing the SD-card. a broken / incorrectly formatted card can also trigger this behaviour.
Ive tried both with and without simcard and sdcard.
I just putted my battery in again.. still no luck :/
Damn its hard to live without the Hero :O
I had the same problem and had to return it to the supplier. Has been away for over 1 week now. I would be very interested to know what the cause/solution is.
I reflashed it with the 2.7.3 update.
Now it works again!
when i get this problem in the phone it doesnt make any sound when someone call or when the ringer is set up and i need to restart it so it will be fine but this problem has been showing up for 3 month and i got no idea what is making it!! and it makes my phone sometimes freeze and heat up :S
Are you currently on the stock ROM?
Yes T-mobile Stock rom 3.14
Have you considered trying one of the custom WinMo 6.5 ROMs? If this is an issue with the stock ROM or any recent updates then I'm certain the chefs in the WinMo 6.5 section have addressed it.
I'm on tytung's NexusHD2-Gingerbread V3.0 currently and have been flashing different Android ROMs since I got my HD2 Just some food for thought.
I upgraded my ROM from T-mobile center but still no effect and im abit of new in this and i dont know how to do cooked ROM's and i dont want to brick my HD2 :S
Have you tried a hard reset (factory restore)?
You will need to backup your contacts etc first but this will fix any software issue you have.
If the problem persists after that, it is something more serious.
Yes already did 4 times!!! and backed up all my stuff with PIM Back up
anyone help?
Sounds like a hardware problem. this is a warranty issue.
also, you might have selected something wrong in the gsm/cdma settings, check your network settings.
se1988 said:
Sounds like a hardware problem. this is a warranty issue.
Click to expand...
Click to collapse
the problem i bought it a year and 2 month ago :S
orangekid said:
also, you might have selected something wrong in the gsm/cdma settings, check your network settings.
Click to expand...
Click to collapse
how i check it and tell you?
and now my screen isnt responsive it takes time to response to my fingers!! :S:S!!! my phone is F***ed now (
the screen when i lock the phone and press END button to reopen it, it wont response but when i touch other button it response like it should be!! im goin crazy right now :S
this is my new problem!! :S
http://forum.xda-developers.com/showthread.php?t=699281&page=17
SnakeBites said:
the problem i bought it a year and 2 month ago :S
how i check it and tell you?
and now my screen isnt responsive it takes time to response to my fingers!! :S:S!!! my phone is F***ed now (
the screen when i lock the phone and press END button to reopen it, it wont response but when i touch other button it response like it should be!! im goin crazy right now :S
this is my new problem!! :S
http://forum.xda-developers.com/showthread.php?t=699281&page=17
Click to expand...
Click to collapse
Well, if your phone is out of warranty, and you don't have insurance, I am sorry to say you are out of luck. This must be a hardware issue.
Alright so basically my phone was working perfectly fine 1 hour ago, and I was using whatsapp and all off a sudden my screen started flickering and green lines and stuff started appearing so I pulled the battery and booted again and now my screen is not working at all. the buttons still light up and I can mess around with the volume etc. The phone needs to be sent in for repair. My problem is that my phone is rooted and needs to be unrooted. its also on a custom recovery and it needs its flash counter resetting.
also is the screen dead or gpu?
digitizer doesnt seem to be working even though the screen wont power on, therefore I cant unlock the phone by pattern.
how would I go about doing this? could anyone point me in the right direction any help would be great.
Thanks.
icecoolwas said:
Alright so basically my phone was working perfectly fine 1 hour ago, and I was using whatsapp and all off a sudden my screen started flickering and green lines and stuff started appearing so I pulled the battery and booted again and now my screen is not working at all. the buttons still light up and I can mess around with the volume etc. The phone needs to be sent in for repair. My problem is that my phone is rooted and needs to be unrooted. its also on a custom recovery and it needs its flash counter resetting.
also is the screen dead or gpu?
digitizer doesnt seem to be working even though the screen wont power on, therefore I cant unlock the phone by pattern.
how would I go about doing this? could anyone point me in the right direction any help would be great.
Thanks.
Click to expand...
Click to collapse
just take it to customer care and get it repaired if under warranty also the people in care are wierd i guess when my phone was bricked it was rooted also they did not asked a thing and i got my phone repaired so go for it
good luck :good::good:
aditya rathee said:
just take it to customer care and get it repaired if under warranty also the people in care are wierd i guess when my phone was bricked it was rooted also they did not asked a thing and i got my phone repaired so go for it
good luck :good::good:
Click to expand...
Click to collapse
Just booked my phone for a repair, they're going to send me out a prepaid package box so I can send it to the repair center. I hope they dont check the flash counter LOL! its on like 1-2 I think. phone just needs its screen replaced so i guess it'll be alright. its not like rooting a phone can mess up the display.
icecoolwas said:
Just booked my phone for a repair, they're going to send me out a prepaid package box so I can send it to the repair center. I hope they dont check the flash counter LOL! its on like 1-2 I think. phone just needs its screen replaced so i guess it'll be alright. its not like rooting a phone can mess up the display.
Click to expand...
Click to collapse
yes that's it dont worry they wont inspect further they will just replace your screen
now you should cheer up brother :laugh::laugh::good::good:
aditya rathee said:
yes that's it dont worry they wont inspect further they will just replace your screen
now you should cheer up brother :laugh::laugh::good::good:
Click to expand...
Click to collapse
Just got a text saying that the repair center has recieved the phone and its now going through the screening process.
I'll keep you updated. Samsung UK has assigned my phone to be repaired at a company called intercity service center in Birmingham.
icecoolwas said:
Just got a text saying that the repair center has recieved the phone and its now going through the screening process.
I'll keep you updated. Samsung UK has assigned my phone to be repaired at a company called intercity service center in Birmingham.
Click to expand...
Click to collapse
If u need more info about this SAT: HERE
icecoolwas said:
Just got a text saying that the repair center has recieved the phone and its now going through the screening process.
I'll keep you updated. Samsung UK has assigned my phone to be repaired at a company called intercity service center in Birmingham.
Click to expand...
Click to collapse
Yeah keep me updated
hope you get good news
aditya rathee said:
Yeah keep me updated
hope you get good news
Click to expand...
Click to collapse
My phone was assigned an engineer today, and the phone has now been repaired! it says that the "PBA Main" had been replaced, which im presuming means the motherboard. Just now need to wait for it to be sent back
Thanks for your support my friend.
icecoolwas said:
My phone was assigned an engineer today, and the phone has now been repaired! it says that the "PBA Main" had been replaced, which im presuming means the motherboard. Just now need to wait for it to be sent back
Thanks for your support my friend.
Click to expand...
Click to collapse
ok now thats some good news :laugh:
Hi everyone. I got my OP5 a few days ago and realized that the screen isn't working properly, apart from the jelly screen issue. Does anyone know if this is fixable or I need to replace the screen. I'll leave a video showing what I mean
https://youtu.be/Apu1Z_BVC9U
https://www.youtube.com/watch?v=FmjXTHz5Jac
Slay1991 said:
Hi everyone. I got my OP5 a few days ago and realized that the screen isn't working properly, apart from the jelly screen issue. Does anyone know if this is fixable or I need to replace the screen. I'll leave a video showing what I mean
Click to expand...
Click to collapse
If it's new > claim warranty!
strongst said:
If it's new > claim warranty!
Click to expand...
Click to collapse
I want to leave that as the last resource. Got it from another country, and sending it back costs a lot. Maybe knowing if the problem is the screen or the GPU can save me a couple of bucks
Have you tried to update the OS?
AnDrOiDnEoV said:
Have you tried to update the OS?
Click to expand...
Click to collapse
It has the latest version of OOS, but I'm starting to think that the problem isn't software related
EDIT: If anyone knows if this issue is solved by replacing the screen, please let me know