Sent from my Nexus 4 using Tapatalk 2
Hey I just bought my Nexus4 for about 2 weeks ago and switched over my straight talk ATT sim.and this is what happen I saw a post on Craigslist about a Galaxy Note 2 for 450 bucks so I met with the guy and wanted to make sure the phone was in good conditions.so basically I tried putting my Sim card to see if it work and it did and next I asked him if I could call ATT to confirm if the phone was not reported stolen or lost. Of course he said no he didn't have time. 20 minutes later I try to place a call and I said I got blocked from network on my nexus and to call my service provider which is straight talk which they told me my phone basically is bricked. The thing is I don't have another sim card to test out my phone at the moment so is it possible that I am possibly brick by network or is my sim thats blocked from network
tlopez1973 said:
Sent from my Nexus 4 using Tapatalk 2
Hey I just bought my Nexus4 for about 2 weeks ago and switched over my straight talk ATT sim.and this is what happen I saw a post on Craigslist about a Galaxy Note 2 for 450 bucks so I met with the guy and wanted to make sure the phone was in good conditions.so basically I tried putting my Sim card to see if it work and it did and next I asked him if I could call ATT to confirm if the phone was not reported stolen or lost. Of course he said no he didn't have time. 20 minutes later I try to place a call and I said I got blocked from network on my nexus and to call my service provider which is straight talk which they told me my phone basically is bricked. The thing is I don't have another sim card to test out my phone at the moment so is it possible that I am possibly brick by network or is my sim thats blocked from network
Click to expand...
Click to collapse
Not quite sure what you mean..... Did you switch back to the nexus 4 after inserting your sim into the Note II?? It sounds like one of three things happened...
1 The Note II was stolen and hence locked your sim/AT&T from accessing the network
2 The Note II was opened in his name for less than a month and he sold the phone to make a profit and did not pay his bill. (most likely)
3 The Note II was Imei blocked from working on AT&T network because of #1 or #2
What i would do is try and get my money back if you purchased the phone or you can buy a new sim and call customer service and ask if they can reprogram the new sim with the old sim information.... Good luck man!!
harrenb said:
Not quite sure what you mean..... Did you switch back to the nexus 4 after inserting your sim into the Note II?? It sounds like one of three things happened...
1 The Note II was stolen and hence locked your sim/AT&T from accessing the network
2 The Note II was opened in his name for less than a month and he sold the phone to make a profit and did not pay his bill. (most likely)
3 The Note II was Imei blocked from working on AT&T network because of #1 or #2
What i would do is try and get my money back if you purchased the phone or you can buy a new sim and call customer service and ask if they can reprogram the new sim with the old sim information.... Good luck man!!
Click to expand...
Click to collapse
He's with straight talk. Wouldn't matter of the phone is black listed.
Sent from my Nexus 4 using xda premium
harrenb said:
Not quite sure what you mean..... Did you switch back to the nexus 4 after inserting your sim into the Note II?? It sounds like one of three things happened...
1 The Note II was stolen and hence locked your sim/AT&T from accessing the network
2 The Note II was opened in his name for less than a month and he sold the phone to make a profit and did not pay his bill. (most likely)
3 The Note II was Imei blocked from working on AT&T network because of #1 or #2
What i would do is try and get my money back if you purchased the phone or you can buy a new sim and call customer service and ask if they can reprogram the new sim with the old sim information.... Good luck man!!
Click to expand...
Click to collapse
Yeah it turns out that the note 2 was blacklisted and was not allowed on at&t no more but that's why I did not buy it.but the sad part is they disabled my Sim card when I was testing it to see if it work.i Thought they brick my phone because the error it give me when place a call with my phones Sim card and what the straight talk customer service person told me .and the good thing I tried my friends Sim card and every thing was good.
Sent from my Nexus 4 using Tapatalk 2
My nexus 4 has lots of these @at the bottom of the pull down menu .
I'm on EE network,my work college is on 3 and all his say is 3.
Curious to why they are there.
Sent from either Nexus 4 or SGS3 using XDA premium.
Probably just a missing string or the provider identity isn't recognized correctly.
On the same network & had the same problem on my n4, far too many calls with ee customer service got me nowhere, I even followed there advice & did a factory reset on my phone but still had the problem, in the end i decided to pop down to my local ee store & got a new sim card (first one told me it would cost £5, so i tried another one a few doors away who gave it to me for free), took just a few mins to set it up in store on my phone & problem solved, i even have so so download speeds now as my phone regularly gives me about 5 mbps down (can't wait to ditch ee this june & join 3), long story short get a new sim card.
It looks like you(or someone)has set a Custom Carrier Label.
I`m on EE with a home cut down sim and have no issues.
Just tried an EE sim and it displayed as normal for me.
Sent from my Nexus 4 using xda app-developers app
Interesting , thanks for the info I'll get a new sim of EE .
Sent from either Nexus 4 or SGS3 using XDA premium.
So this is more of a carrier question more than a related to my s4 question but I did an upgrade and just popped my old sim which was only a month old in and I know everything is fine always have did this. Well I got this text today about 3 weeks after I got my s4 so I never used the included new sim. But I've did this in the last and never got a text like this it. Any idea?
Sent from my SGH-M919 using xda premium
did you get it from att?
Sent from my SGH-I337M using xda premium
call 866-895-1099 its the automated activation line, it will activate the correct IMEI and SIM on your plan, activate any new features you selected(if applicable), add insurance to the device if you chose it at purchase. Otherwise everything is still incorrect based on your old phone. After the call your current sim will go dead, use the one that came with the phone.
- Dan
What kind of answer is that!!!??? I'm not stupid, its not like I switched from a dumb phone to a smart phone...... and what features? Why would I change anything if I'm on the unlimated data plan? I change phones almost every 6 months or so and even with upgrades never got this message.
Sent from my SGH-M919 using xda premium
hyelton said:
What kind of answer is that!!!??? I'm not stupid, its not like I switched from a dumb phone to a smart phone...... and what features? Why would I change anything if I'm on the unlimated data plan? I change phones almost every 6 months or so and even with upgrades never got this message.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
Well....he was just trying to help, and I thought it was a good answer...how are we supposed to know you have an unlimited plan? Or you didn't change anything...
Anyways...even if you did change something you wouldn't need to activate for the changes to occur...its pretty much so Att gets the imei and all that sorted out I believe...thy link the phone to your number on your account
Sent from my SGH-I997 using Tapatalk 2
That's bs too they get imei number the second the phone connects to there net work
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
hyelton said:
What kind of answer is that!!!??? I'm not stupid, its not like I switched from a dumb phone to a smart phone...... and what features? Why would I change anything if I'm on the unlimated data plan? I change phones almost every 6 months or so and even with upgrades never got this message.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
Please don't get hostile, but it is a really, really good idea to properly activate your new phone through AT&T and also to take the new SIM card. But instead of the automated system like I used, I might recommend calling through to an agent/CSR.
I had concerns about my unlimited plan as well, and noticed that if I were to activate, it would likely remove the unlimited H+ plan in favor of a 3gig LTE plan. I called a couple different times about this, and they said that everything would be alright, and they noted the account that they told me this. Shortly after activating it, I noticed that it did indeed make the switch on me, and that I suddenly had a 3GB data limit on this line. I called back, and they said that this was necessary to be able to pre-order the device, and it was not giving them the option to put it back. They put in a ticket and gave a "it will be fixed by this date" date. About a day and a half later, I got a text saying they corrected the issue. I checked online, and my account was back to normal.
I'm 90% sure that if I had called to activate my phone manually with an agent, they could have spared the unlimited plan from the get-go. I would recommend calling and talking to an agent, such that they can mark the order as complete/received and they can enter the new IMEI and ICCID numbers.
Further, there's a small, non-credible amount of evidence that suggests that the newer SIM cards and a proper activation will yield better network speeds. I don't see how, apart from some sort of throttling implemented by AT&T for "everyone else".
---------- Post added at 08:19 AM ---------- Previous post was at 08:16 AM ----------
StolenVW said:
That's bs too they get imei number the second the phone connects to there net work
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
While this is true, they don't automatically update their billing system and other records - or at least not right away. I work with about 110 AT&T lines at work, mixed between crackberries, "feature-phones" and iPhones. I've noticed that while a new phone will work, but the website will still show the old IMEI number until we manually update it.
Aou said:
Please don't get hostile, but it is a really, really good idea to properly activate your new phone through AT&T and also to take the new SIM card. But instead of the automated system like I used, I might recommend calling through to an agent/CSR.
I had concerns about my unlimited plan as well, and noticed that if I were to activate, it would likely remove the unlimited H+ plan in favor of a 3gig LTE plan. I called a couple different times about this, and they said that everything would be alright, and they noted the account that they told me this. Shortly after activating it, I noticed that it did indeed make the switch on me, and that I suddenly had a 3GB data limit on this line. I called back, and they said that this was necessary to be able to pre-order the device, and it was not giving them the option to put it back. They put in a ticket and gave a "it will be fixed by this date" date. About a day and a half later, I got a text saying they corrected the issue. I checked online, and my account was back to normal.
I'm 90% sure that if I had called to activate my phone manually with an agent, they could have spared the unlimited plan from the get-go. I would recommend calling and talking to an agent, such that they can mark the order as complete/received and they can enter the new IMEI and ICCID numbers.
Further, there's a small, non-credible amount of evidence that suggests that the newer SIM cards and a proper activation will yield better network speeds. I don't see how, apart from some sort of throttling implemented by AT&T for "everyone else".
---------- Post added at 08:19 AM ---------- Previous post was at 08:16 AM ----------
While this is true, they don't automatically update their billing system and other records - or at least not right away. I work with about 110 AT&T lines at work, mixed between crackberries, "feature-phones" and iPhones. I've noticed that while a new phone will work, but the website will still show the old IMEI number until we manually update it.
Click to expand...
Click to collapse
They most of changed there system mine used to show the phone I was using with in a week...and I know people that had a dumb phone and put there sim in a smart phone and auto started getting charged for data
Sent from my A500 using Tapatalk HD
They sure are a bid off never had this happen before after all my upgrades but just got a text saying all my outgoing calls will he routed to customer service til I activate the new sim.... what the hell..
Sent from my SGH-M919 using xda premium
hyelton said:
What kind of answer is that!!!??? I'm not stupid, its not like I switched from a dumb phone to a smart phone...... and what features? Why would I change anything if I'm on the unlimated data plan? I change phones almost every 6 months or so and even with upgrades never got this message.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
You asked for help and you got it.
This is exactly what needs to get done.
There should have been a sheet of paper with instructions included stating to call that exact number above and follow the steps through the automated system. Most people completely ignore it out of the excitement of getting a new phone. I don't blame you.
Sent from my SAMSUNG-SGH-I337 using xda premium
I did it last night and it activated the new sim. My phone just got deactivated..... At 11:30 this morning tried to send a text and bam kept failing...
So is it hurting anything that Im had to agree to my contract again??
Hi guys, so I have a question about a note 3 that i bought recently from someone and there is an issue with it. When I put my sim card in, it says not registered to network but I have signal bars. Anyways, I did some research around but all the solutions seem to have been for ROOTED phones and how to fix it with rooting.
This phone is not rooted right now so I wonder if the issue is that the phone was rooted before, after a factory reset, the unregistered sim issue was caused? I still have an IMEI number so I don't think that is the issue. If anyone can help give me a solution, that would be great! I just got my note 3 so I don't really know the hang of what's going on on XDA for this phone.
I had a nearly similar issue on Saturday, but it was due to Orange changing my number over from my old sim which I was using to a new one that I had not used, but was deliveered with the phone the week before. Maybe get in touch with your provider?
causbrite said:
I had a nearly similar issue on Saturday, but it was due to Orange changing my number over from my old sim which I was using to a new one that I had not used, but was deliveered with the phone the week before. Maybe get in touch with your provider?
Click to expand...
Click to collapse
Okay I'll try that! Still looking for a method to for sure fix this issue tho
Sent from my Nexus 5 using XDA Free mobile app
Hey guys,
So I thought I'd make an account and post that I still have a Note 7 on VZW and it's still functioning, it doesn't seem to be re-directing calls to Verizon's customer support.
A bit about why this may be:
I turned in my Note 7 last year and got a Pixel XL. This Note 7, which was on my wife's account in December was swapped with my old Nexus 6P. Since we never actually ordered a replacement phone on my wife's line, about a week or two ago we finally received a box to return her Note 7, which we have not done yet. I decided to go ahead and put my Pixel XL's SIM in to the Note 7, and everything seems to work perfectly.
I even wiped the phone and I'm not getting any update notifications, if I check for updates I am told that there is one available (no description on what it does like usual) and am asked if I would like to install the update with three options. Yes, Later, or no. I clicked no and no further prompts occur.
If you guys who are still holding out on your Note 7 want any information or anything to perhaps figure out workarounds, let me know and I will do what I can.
They will most likely brick the SIM in your note 7 tonight at midnight. Expect it to happen. They can certainly tell what kind of phone the sim is in, even if the sim was originally in a different phone. Most likely any sim in a note 7 that is connected to a Verizon network will be bricked. Today is literally the last day our N7's will work with a Verizon SIM. Unless there have been some last minute changes to what VZ is going to do - and I doubt that, as they have already been bricking peopls sims in N7's for at least a week now - the chances are almost certain that your N7 will not work sometime later tonight.
Still going strong with my note 7 everything works perfect like it should on Verizon
Sent from my Explosive Galaxy Note 7
They won't "brick" a sim card. It called a hot-line. Its done on the server to disable certain functions from certain models. Its easily reversed and can be avoided.
eskomo said:
Its easily reversed and can be avoided.
Click to expand...
Click to collapse
Are you suggesting that there's something that we can do / could have done to retain service to our Note7's?
I had my N7 hot lined by Verizon on 1/26. 3 days later I had my N4 activated on the line after telling an online chat rep that I had misplaced the 7. Texts still didn't work, so after another online chat and again having to confirm my N7 wasn't in my possession they fixed it. I figured since both agents were eager to fix the line, but only if I had returned the N7 or "lost" it that it was pretty likely I'd be able to activate my 7 again. I waited a few days for the 1/31 deadline for hotlines to pass and went and activated this beautiful black onyx Note 7, and voila it worked. Unless they manually church imei on an account that's been signed off as no longer being tied to a n7 and in good standing, I think I'm all good till the N8.
tricktaylor said:
I had my N7 hot lined by Verizon on 1/26. 3 days later I had my N4 activated on the line after telling an online chat rep that I had misplaced the 7. Texts still didn't work, so after another online chat and again having to confirm my N7 wasn't in my possession they fixed it. I figured since both agents were eager to fix the line, but only if I had returned the N7 or "lost" it that it was pretty likely I'd be able to activate my 7 again. I waited a few days for the 1/31 deadline for hotlines to pass and went and activated this beautiful black onyx Note 7, and voila it worked. Unless they manually church imei on an account that's been signed off as no longer being tied to a n7 and in good standing, I think I'm all good till the N8.
Click to expand...
Click to collapse
Did you use your original Note7 SIM*when reactivating the phone?
raneym305 said:
Did you use your original Note7 SIM*when reactivating the phone?
Click to expand...
Click to collapse
*if you work for or are affiliated with Samsung or Verizon, I'm not sure what Note 7 we are talking about. I lost mine* yes never touched the sim. It was the same one that came with the N7.
tricktaylor said:
*if you work for or are affiliated with Samsung or Verizon, I'm not sure what Note 7 we are talking about. I lost mine* yes never touched the sim. It was the same one that came with the N7.
Click to expand...
Click to collapse
HAHAHA
The reason I ask is that, when I found that service had been cut to my Note7 I wasn't able to reactivate my Note 4 via the MyVerizon portal- I actually had to call into Verizon to do it. I was told by*multiple Customer Service Reps that they had put a block on the SIM card itself, not the actual device. Furthermore, while trying to reactivate my Note 4 (which had been working just fine the week before) they killed that SIM too... It ended up taking umpteen phone calls, 3 online chats, and a trip to the Verizon store (all-in-all, basically an entire afternoon) just to get*my Note 4 reactivated with*a*new SIM.
I'm just trying to avoid going through that process again.
raneym305 said:
HAHAHA
The reason I ask is that, when I found that service had been cut to my Note7 I wasn't able to reactivate my Note 4 via the MyVerizon portal- I actually had to call into Verizon to do it. I was told by*multiple Customer Service Reps that they had put a block on the SIM card itself, not the actual device. Furthermore, while trying to reactivate my Note 4 (which had been working just fine the week before) they killed that SIM too... It ended up taking umpteen phone calls, 3 online chats, and a trip to the Verizon store (all-in-all, basically an entire afternoon) just to get*my Note 4 reactivated with*a*new SIM.
I'm just trying to avoid going through that process again.
Click to expand...
Click to collapse
I hear ya I too was hesitant just because I didn't feel like having too contact them again after saying the N7 was lost and have it mysteriously in my possession and trying to connect to the network. During my 1st contact after N7 data went down I did mention I was an attorney and that what they were doing was really gray legally. All I got from only online chat reps was that my number had been hot lined and that they would fix it. Halfway through activating my note 4 they asked if I had returned n7 I said no I didn't see how it was even relevant but that I had lost it. Not another word. But my texts did not work. So next day again via online chat the rep asked about the N7. I said I "misplaced" it. She asked when. I said 3 days prior, 1/26. The day they hot lined it. She didn't say anything else, asked me to reboot the note 4 and it was calling and texting again. Fast forward five days I went to Verizon and activated my "misplaced" N7 via online hub without issue. No mention off a sim card ever and I touched neither phones sim card since the days I bought the phones.
Well, it worked... for three days...
raneym305 said:
Well, it worked... for three days...
Click to expand...
Click to collapse
Yea mine nu just bit it again too. This is ridiculous.
Back on the Note 4. I'll give it a day or two before attempting to reactivate my Note7. As of now, there's been nothing to indicate that this round of hotlining will have different results than the last.
I got antsy. I reactivated my Note 7 last night and haven't had a single issue.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
raneym305 said:
I got antsy. I reactivated my Note 7 last night and haven't had a single issue.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
Click to expand...
Click to collapse
Got hotwired as well, What method are you using to reactivate you're phone? The online service or are you calling in and activating? It seems as if my sim card itself is what hotwired.
Y0sHii said:
Got hotwired as well, What method are you using to reactivate you're phone? The online service or are you calling in and activating? It seems as if my sim card itself is what hotwired.
Click to expand...
Click to collapse
That's why I reactivated my Note 4, then trimmed down the SIM and used today. I now have 3-4 Nano SIM Cards, and a Nano to Micro SIM adapters. Assuming the hotlining will continue on a weekly basis, I'll just reactivate my Note 4 with one of the Nano SIMs not in use, then slip it into my Note7.
The first time I was hotlined, I didn't do any SIM swapping. I reactivated my Note 4 then, a few days later, went online and reactived my Note7 that was still loaded with SIM that had been hotlined.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
Hi guys. I've been going with this for about a week or two now, similar to you guys and want to share my experience. My device was purchased through 3rd party means, and has no purchase history in my Verizon account. I was hot lined this past Tuesday, the 7th. I called and was on the phone with a manager for over an hour, who was extremely reluctant to help me (obviously). She told me that the recall had changed status to involuntary, and that Samsung is forcing them to hot line the phones due to whatever reason.
This is obviously crap, but boy was she reluctant to prove it and everything. So i said whatever and hung out. Two days later, I went to reactivate the phone on using their Online activation, and I received an error message saying my account was blocked from doing so. I spoke with an online rep who reactivated my phone with no questions asked. I asked her if there was anything wrong with my account or line, to which she said No. I asked her about anything relating to hot line and she told me specifically this: "If a Note7 is active on the line, block services to drive customer to upgrade". She totally disregarded the message, and said she'll place a flag on my account that if I continue to have an interrupt of service, I will look into it further.
It's obvious that if you are hot lined, and your calls get redirected to Verizon's special reps specifically for Note7 users, and will be their to assist you and leave you with no choice but to upgrade. If you contact verizon differently, whether it be over the phone through their normal tech lines or through their web portal, you are handled by the run of the mill employees who either don't care, or aren't told to handle your case by special means. Just keep fighting them.
raneym305 said:
That's why I reactivated my Note 4, then trimmed down the SIM and used today. I now have 3-4 Nano SIM Cards, and a Nano to Micro SIM adapters. Assuming the hotlining will continue on a weekly basis, I'll just reactivate my Note 4 with one of the Nano SIMs not in use, then slip it into my Note7.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
Click to expand...
Click to collapse
....Beautiful, simply beautiful. THIS has been the answer I've been trying to squeeze out of the Verizon rep's from going to the local store, chat and even 3+ hour phone sessions. Literally all i needed to know was if my device's info was being broadcasted from the sim card that was previously hot wired!! It seems like it is therefore all i need now is to activate my old note 3. have it activated for a bit then shave that card down to fit the note 7. Go to the store and get a new sd card for the note 3 then activate and reactivate on a weekly basis until the note 8 comes out. Still looks like there is a way to Limp to the finish line with this recall/hotline issue.
---------- Post added at 08:12 PM ---------- Previous post was at 07:32 PM ----------
CarbonMan said:
Hi guys. I've been going with this for about a week or two now, similar to you guys and want to share my experience. My device was purchased through 3rd party means, and has no purchase history in my Verizon account. I was hot lined this past Tuesday, the 7th. I called and was on the phone with a manager for over an hour, who was extremely reluctant to help me (obviously). She told me that the recall had changed status to involuntary, and that Samsung is forcing them to hot line the phones due to whatever reason.
This is obviously crap, but boy was she reluctant to prove it and everything. So i said whatever and hung out. Two days later, I went to reactivate the phone on using their Online activation, and I received an error message saying my account was blocked from doing so. I spoke with an online rep who reactivated my phone with no questions asked. I asked her if there was anything wrong with my account or line, to which she said No. I asked her about anything relating to hot line and she told me specifically this: "If a Note7 is active on the line, block services to drive customer to upgrade". She totally disregarded the message, and said she'll place a flag on my account that if I continue to have an interrupt of service, I will look into it further.
It's obvious that if you are hot lined, and your calls get redirected to Verizon's special reps specifically for Note7 users, and will be their to assist you and leave you with no choice but to upgrade. If you contact verizon differently, whether it be over the phone through their normal tech lines or through their web portal, you are handled by the run of the mill employees who either don't care, or aren't told to handle your case by special means. Just keep fighting them.
Click to expand...
Click to collapse
Interesting, i was told that the service of hotlining phones were "automatically done by a computer at Samsung" -__- . Yes Samsung the manufacturer not the one providing service to the phone and literally got the run around for hours. So what im getting from your entry here is that they're are explicitly told to deny, deny, deny until you're give up and use an upgrade which will tie you to a phone for 2 years that you never wanted in the first place or activate an old device that you'll have to keep upwards of about 6 months until the note 8 comes out.. Unless you find that Golden employee that either doesn't know or doesn't care and will restore service to the phone even if its temporary. Ok *opens support Verizon chat* lets do this again..
Although this process of hotlining our phones affects our SIM cards (and not our phones), it isn't permanent. A few days after my first hotlining, I was able to reactivate my Note7 still using the original SIM card.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
raneym305 said:
Although this process of hotlining our phones affects our SIM cards (and not our phones), it isn't permanent. A few days after my first hotlining, I was able to reactivate my Note7 still using the original SIM card.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
Click to expand...
Click to collapse
By activating a different device in place of it, then activating the note 7?
Or just deactivating the device waiting a few days and reactivating it?