MSM8960 Driver Installation Error - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi there,
I've just downloaded the latest Note 3 leaked software build which I've been anticipatedly waiting for and I've hit a brick wall. I have Kies installed and when the phone is powered on the computer recognises it and can interact with it however when I turn my phone into Download Mode my computer says
MSM8960 Driver couldn't be installed?
Help
I APOLOGISE, WINDOWS UPDATE SETTINGS WERE BLOCKING DRIVER INSTALLATION. PLEASE DELETE.

I Have the same issue with my Galaxy Note 3 on Windows 8.1 using Samsung Kies version 3
I just uninstalled Kies 3 and installed latest 2 version available form samsung.com/kies and it solved the problem.

jaaystott said:
I APOLOGISE, WINDOWS UPDATE SETTINGS WERE BLOCKING DRIVER INSTALLATION. PLEASE DELETE.
Click to expand...
Click to collapse
Hi there, I am sorry, but how did you un-block win driver installation?
I updated Kies3 to the latest release...
I went into system, Windows Updates, change settings, and then ticket all the update boxes...
Now I don't see the error anymore, Kies can see and work on my SM-N9005 Note 3 but Odin stil won't see it!
Any ideas how to fix this?

Forget that... the problem went away by itself after a few reboot of Win7.
It's solved. Thanks

You need to turn off the USB-Debugging option in the Developer-tools/options. After turn off this function the Windows Update found 2 Drivers and install them. After this my Odin v.3.10.6 become cennection to com4 Usb-connector where my S5 was pluckt in.
that way it workt by my galaxy s5
speedson

Try reading the date on posts you reply to June 2014 .

Hi JJEgan...i did see that but its still a problem how is actually...i couldnt find a good solution in web. so i did use this old Thread to post it in here

Related

Kies application

Hi guys, does anybody have problem connecting to samsung kies app? My kies does not recognize my galaxy s when trying by cable or bluetooth,and when connecting by bluetooth I only can choose between win mobile or symbian device.
Anybody could suggest advice? It'd be very thankfull.
Cheers
Sent from my GT-I9000 using XDA App
I hade problems even installing that useless program. Samsung must be ashamed for that "thing". Just dont use it.
Oh I see.
So what is the way of updating official firmware? I realize it's a noob question.
Sent from my GT-I9000 using XDA App
I'm a noob here too
I have learned through reading other posts though so here it is:
You don't need to have Kies recognise your phone to install firmware. You just need to have the drivers for your phone installed. Easiest way to do that is install Kies. It will automaticaly install the drivers. Whether Kies recognises your phone is irrelevant.
You basicaly can find all you need to flash official firmware at h t t p ://samsung-firmware.webs.com/samsungi9000.htm. There are also instructions on how to do it in the page. I also think there is a thread here with instructions but you will have to search for that yourself
Before you do anything I would suggest reading h t t p ://forum.xda-developers.com/showthread.php?t=723596&highlight=big+faq
One other thing is that I have not been able to make flashing with Odin work on my Win7 laptop. Thank god I still have WinXP SP3 on my desktop.
And sorry for the web pages not being linked. Noob users like me can't post links
So far no problem connecting for me. I am. Using win 7 ultimate.
Sent from my GT-I9000 using XDA App
Firstly the firmware on Samsung Firmware website is leaked firmware and is not official releases. So some of the firmware can be at a stage less then optimal. Just making sure you have all the facts.
Secondly you might be able to resolve your Kies problem by downloading the latest Kies, installing, connecting to your phone. If no luck then remove your SD card and try again. If no good then format your internal SD drive and try again ensuring you have backed up your data first to the SD card.
This has been found to resolve most Kies issues and enabled people to reconnect with Kies.
Wish you luck with it.
Ancient_One said:
Firstly the firmware on Samsung Firmware website is leaked firmware and is not official releases. So some of the firmware can be at a stage less then optimal. Just making sure you have all the facts.
Secondly you might be able to resolve your Kies problem by downloading the latest Kies, installing, connecting to your phone. If no luck then remove your SD card and try again. If no good then format your internal SD drive and try again ensuring you have backed up your data first to the SD card.
This has been found to resolve most Kies issues and enabled people to reconnect with Kies.
Wish you luck with it.
Click to expand...
Click to collapse
I just tried to install the latest version of Kies at work, wow was that worse than my original Kies install (the version just prior).
I got the same message I read about "no internet connection, try to connect again" or whatever, but I just blew through it and hit retry every time it popped up (probably about 35 times for just 84KB). So, anyways, I'm at 84KB out of 81KB (yes, you read that correct) and this method no longer worked, I had already disabled my firewall because I read something about that a while ago, but that didn't help here. So, giving up I hit "no", well Kies worked fine after that and my phone connected to it...
the install...sucked...tho...
I too had trouble using the latest Kies, just refused to see the phone connected, but I could use mass storage mode with no trouble...
Fix for me was to stop Launcher Pro and re set TWLauncher as default Home, then connect phone to PC and slect Kies mode, this worked a treat and Kies detected my phone straight away?
So If you are using a third party Home app, try using the TWLauncher as default Before connecting to PC...?
I had a lot of problems with Kies before. But after lates upgrade (2-3 days ago) i have 10 on 10 with success. I am on Win 7 Ultimate x64 and Windows XP pro SP3 at work.
I took of adw and kies worked fine for me.
alovell83 said:
the install...sucked...tho...
Click to expand...
Click to collapse
The latest Kies is available as an executable download on the Samsung Firmware Website you only had to download this and install mate.
At least you have a working Kies now.
Yeah I installed kies just yesterday and it took for ages to install it.i I'll try the stuff you guys advised, thank you so much for all the help. I'll let know if i was successful.
Sent from my GT-I9000 using XDA App
Hi All!
I've a strange problem connecting to Kies. When i connect the phone and select kies modus the mtp program tries to initialize and crashes. This happens in a loop and this happens even, when i connect it to plain linux (my windows runs in a VM). ATM i m using Samset 1.9c but it happens with stockjm5, too. any ideas?
Just posted up on the themes and apps page, but basically with windows 7 64 Bit it is terrible, hardly ever connects.
On my 32 bit desktop I can at least connect most of the time, but your constantly having to pull in and out the usb cable.
It crashes, syncing with outlook is buggy and clunky...
This really lets the whole galaxy experience down for me, love the device to bits, but connecting to the PC is a pain
I tried everything
nothing seem to work for me
are there other ways to update the phone? like OTA?
Have you installed the most recent version of Kies.?
Have you removed the SD card form the Galaxy S?
Have you formated your internal SD drive on the Galaxy ensuring you have a backup of your data.?
These steps all seem to fix most problems with Kies. Has for me, has for a lot of people.
Also Kies does not like Debug mode nor does it like Mass storage device so ensure these are off on the phone.
Hey guys.. Kies only work with the default launcher... I don't know why, but the MTP application don't work if you have other launcher (like ADW.Launcher). Try to come back to the original and be sure that you are at home before connect the phone in order to get the MTP Application windows on focus...
deleting ADW and restarted the phone and the pc that was the only way... whats the last firmware? I havent had a firmware update yet:S
Hi
I have no problems connecting to Kies, if i reboot the the phone and then connect.
You don't need to delete ADW... only switch to default launcher..

sgs firmware update stopped working

hy, i just got an samsung galaxy s a few days ago.when i connect it to pc KIES finds a new firware( it's still runing 2.1 update 1),after i press START,i get an error: firmware update has stopped working... cand anyone help? thx in advance
ionelys said:
hy, i just got an samsung galaxy s a few days ago.when i connect it to pc KIES finds a new firware( it's still runing 2.1 update 1),after i press START,i get an error: firmware update has stopped working... cand anyone help? thx in advance
Click to expand...
Click to collapse
More background please:
OS?, Kies version?, are you using the stock USB cable?....etc.
The os is the stock sgs firmware 2.1update 1,i am not using the stock usb cable it's an xperia x10cable,it's that a problem?
Cable wrong also turn off firewall .
jje
I tried with an original cable and still doesn't work.i run on win7 32 bit and the latest version of kies
I also have similar error.
I even reset my device to factory setting, and when I connect, Kies prompts to update the device firmware(as following), however - when I click update, it throws the error "FirmwareUpdate has stopped working"
Current firmware version: PDA:JG4 / PHONE:JG4 / CSC:JG4
(INU)
Latest firmware version: PDA:JP6 / PHONE:JP2 / CSC:JP5
(INU)
My Laptop - windows 7 64 bit.
Kies version: 2.0.0.11014_49
Check if all drivers are installed properly,
Have you rooted your device?
Sent from my Nexus S using XDA Premium App
bumer17 said:
Check if all drivers are installed properly,
Have you rooted your device?
Sent from my Nexus S using XDA Premium App
Click to expand...
Click to collapse
I reset my device to factory settings - so definitely not rooted any more.
Kies is able to detect the device and suggest the firmware upgrade - only to crash thereafter.
In fact I am able to do everything else - sync, browse etc.
can be something wrong with the pc?i can't understand why is happening this
Fairly common problem with multiple posts on the subject probably even a FAQ .
Seems to be many different reasons why Kies fails for some .
jje
i am running an orange romania SIM,the phone was not bought from them, do you think they could help me with the update?
Which version of Kies are you using? Try getting the latest version and run Kies as Administrator.
yeah same problem with me , My phone is i9003 newly purchased and i installed kies new version, I connected my phone it showing new upgrade and i accept that ... it says downloading please wait, once everything done it shows me error
my os is windows 7 64 bit
kies version is 2.0011014_49
i tried all kind of stuff,runding in admin,latest version,compatibility mide tc, nothing works... i really don't get it...
ionelys said:
i tried all kind of stuff,runding in admin,latest version,compatibility mide tc, nothing works... i really don't get it...
Click to expand...
Click to collapse
Your solution is there:
http://forum.xda-developers.com/showthread.php?t=997974
do not forget to thank
i tried this solution too,now it's stops somewhere at collecting update parts or something like that,but the program really stops, i also get that error: firmware update has stopped working...
Phone supplier or service centre is where i would go .
jje
i also had the same problem. i tried on 3 diff laptops but same thing. but jst keep on trying...i think after 30-40 tries..luck was on my side...and it worked.
tats how kies is
i found the "solution".kies has some compatibility issues with win7,i tried it on a PC that was runing xp and worked great,thx everyone for help

[SOLVED] Kies Update Problem

A TURKISH MAN CAN SOLVE!
Problem:
When I connect device to computer, update notification appears for 2.2.1. However, when I click on update after skipping or non-skipping backup, device disconnects and notification appears that device not connected. Then, clicking on OK update process ends but my galaxy s is connected to KIES. I tried numerous times.
Full error message: Firmware update stopped because GT-I9000 has been disconnected. Please check the connection and try again.
I tried those:
Updating KIES
Hard reset device
Uninstall & reinstall KIES
Open KIES as admin
Open KIES in compatibility mode
Restart phone
I also tried Win7 32 bit,XP and XP virtual PC
Alcohol cleaning of all ports
Solution:
Go to your control panel, find region and keyboard settings. Then make all your settings as English (U.S.A). At last tab, computer will restart. Open Kies as admin and in compatibility tab select windows xp service pack 3. Update will be found as usual. Go for it. Your connection will be lost but the firmware is downloading this time. Update will be finished without no problem.
Thank me in advance because it will definitely work
It works also for Bada.
Photographs are in Turkish because Turkish people solve this problem with hard work. However, you can figure out from the context.
Link for photographs: http://www.maxicep.com/bada-os/kies...leyemeyenler-icin-resimli-anlatim-469728.html
Turkish people forget Kies not work for USA users with those settings already .
jje
JJEgan said:
Turkish people forget Kies not work for USA users with those settings already .
jje
Click to expand...
Click to collapse
I am not underestimating other solutions. I truly believe other solutions still apply to those including driver install/reinstall, admin mode,compatibility mode, using win7 32 bit or XP, cleaning with alcohol etc.
i've heard problem when update via kies on win7 32 bit. is it true?
iCatchU said:
i've heard problem when update via kies on win7 32 bit. is it true?
Click to expand...
Click to collapse
That is correct

Kies [update] 2.3.0.12035_16 (4/4/2012)

Seems there's a new kies update in town that launched today.
And what?
Do I get cookies when I install it?
Sent from my GT-I9100 using XDA
It's just a way for Samsung to remind you that they don't have your ICS update.
Any Links please,mine keep updating but never finish it the damn thing
turborider said:
Any Links please,mine keep updating but never finish it the damn thing
Click to expand...
Click to collapse
Have patience. It is very slow to install.
ya everytime theres a update but wen they gonna give update to phone
Samsung Kies auto update keep update after complete and restart..
Im using Windows XP .
Current Version : 2.2
cyberx11 said:
Samsung Kies auto update keep update after complete and restart..
Im using Windows XP .
Current Version : 2.2
Click to expand...
Click to collapse
yep thats what i mean on my post up mate,if anyone got a link for the kies please post in here ty
turborider said:
yep thats what i mean on my post up mate,if anyone got a link for the kies please post in here ty
Click to expand...
Click to collapse
Having the same issue
where is linkd DUS?
New update for Kies and again the same issues. After installation the software is unable to detect the phone, although Windows do. I really don't want to blame developers inside Samsung, but it seems to me, that they don't pay much attention for this software.
underline: Kies seems to be the only software I know, that can't use the Windows 7 resize feature (windows key + any arrow). This is really ridiculous considering fact, that Win 7 are on the market for more than year.
So guys good luck, while updating
Yesterday when I opened Kies, it shows there is one update. I tried to upgrade with Kies itself. But failed. so I downloaded it from Samsung website and installed it, automatically it uninstalled my previous version. But now I'm facing a problem. Kies is not starting. One time it started, and shown windows encountered an error. until now Kies is not opening, I'm using windows 7.
I tried to uninstall it and re install the old version, but still it is not opening. what to do?
Kies version installed is 2.2.0.12014_18_8
Yep I'm another one
Kies keeps telling me there's an update and downloads and installs it but when it restarts it hasn't actually installed it and guess what there's an update available grrrrr
santhoshar said:
Yesterday when I opened Kies, it shows there is one update. I tried to upgrade with Kies itself. But failed. so I downloaded it from Samsung website and installed it, automatically it uninstalled my previous version. But now I'm facing a problem. Kies is not starting. One time it started, and shown windows encountered an error. until now Kies is not opening, I'm using windows 7.
I tried to uninstall it and re install the old version, but still it is not opening. what to do?
Kies version installed is 2.2.0.12014_18_8
Click to expand...
Click to collapse
best option would be to remove kies completely from your system.also remove your samsung drivers from add/remove programs.once you've done that install ccleaner http://www.piriform.com/ccleaner/builds to clean your registry of any remaining bits and bobs.then re-install kies hopefully that should help.
For me the Kies update has done something strange but very useful
Last week I put the UK 3 mobile version of ICS onto my unbranded GS2 and before the Kies update I got the usual message that firmware cannot be updated via Kies.
Now, with this updated Kies it's happy to check the firmware of my GS2 (Telling me I'm on the latest version), even though I'm using a different brand of firmware than was originally on the phone (Was XEU, now H3G)
H
Same pb here, keeping update without any sucess
Reinstalled drivers via Kies, rebooted PC and it is worse than before...
So whenever ICS rolls out (said to be in few days), I will be maybe unable to update.... great
rhitey said:
Yep I'm another one
Kies keeps telling me there's an update and downloads and installs it but when it restarts it hasn't actually installed it and guess what there's an update available grrrrr
Click to expand...
Click to collapse
This software is crap.
Keys Update ver 2.3.0.12035_16 date 5th Apr 2012
Kies tried to update and then once again. First time it did not update. And it started again. And once again! But it stayed back with 2.1.11124_17. Wondering where the downloads went! Please let me know if Kies update to ver 2.3.0.12035_16 worked with anyone.
Regards
Indrajit

[Q] help regarding update Samsung note to ICS

i cant update. the process gets struck and then cancelled, during the final update process using KIES. i ve attached the pic, where the problem occurs..so what is the problem here and how do i solve it ?
after the completion of downloading, as shown in pic. Another same window opens and it does not download even a bit, since one hour it remains 0%.
Well i had this kinda problem with my galaxy tab 10.1 it got stuck while updating on my main computer with windows 7, no matter what i tried it would not finnish updating.
Then i tried my old windows XP laptop and installed kies there. The update went all good in 1 go so maybe you have to try to update it on winXP.
Sent from my GT-N7000 using XDA
SquirtingCherry said:
Well i had this kinda problem with my galaxy tab 10.1 it got stuck while updating on my main computer with windows 7, no matter what i tried it would not finnish updating.
Then i tried my old windows XP laptop and installed kies there. The update went all good in 1 go so maybe you have to try to update it on winXP.
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
i got it through on windows 7 with anti-virus disabled in second attempt. first attempt was with win-7 having anti-virus enabled and failed after download and while trying to upgrade firmware.
wait! let me try as i disable my anti virus, working on XP is not possible for me.
still same problem...

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