Database Users

Kies application

Hi guys, does anybody have problem connecting to samsung kies app? My kies does not recognize my galaxy s when trying by cable or bluetooth,and when connecting by bluetooth I only can choose between win mobile or symbian device.
Anybody could suggest advice? It'd be very thankfull.
Cheers
Sent from my GT-I9000 using XDA App

I hade problems even installing that useless program. Samsung must be ashamed for that "thing". Just dont use it.

Oh I see.
So what is the way of updating official firmware? I realize it's a noob question.
Sent from my GT-I9000 using XDA App

I'm a noob here too
I have learned through reading other posts though so here it is:
You don't need to have Kies recognise your phone to install firmware. You just need to have the drivers for your phone installed. Easiest way to do that is install Kies. It will automaticaly install the drivers. Whether Kies recognises your phone is irrelevant.
You basicaly can find all you need to flash official firmware at h t t p ://samsung-firmware.webs.com/samsungi9000.htm. There are also instructions on how to do it in the page. I also think there is a thread here with instructions but you will have to search for that yourself
Before you do anything I would suggest reading h t t p ://forum.xda-developers.com/showthread.php?t=723596&highlight=big+faq
One other thing is that I have not been able to make flashing with Odin work on my Win7 laptop. Thank god I still have WinXP SP3 on my desktop.
And sorry for the web pages not being linked. Noob users like me can't post links

So far no problem connecting for me. I am. Using win 7 ultimate.
Sent from my GT-I9000 using XDA App

Firstly the firmware on Samsung Firmware website is leaked firmware and is not official releases. So some of the firmware can be at a stage less then optimal. Just making sure you have all the facts.
Secondly you might be able to resolve your Kies problem by downloading the latest Kies, installing, connecting to your phone. If no luck then remove your SD card and try again. If no good then format your internal SD drive and try again ensuring you have backed up your data first to the SD card.
This has been found to resolve most Kies issues and enabled people to reconnect with Kies.
Wish you luck with it.

Ancient_One said:
Firstly the firmware on Samsung Firmware website is leaked firmware and is not official releases. So some of the firmware can be at a stage less then optimal. Just making sure you have all the facts.
Secondly you might be able to resolve your Kies problem by downloading the latest Kies, installing, connecting to your phone. If no luck then remove your SD card and try again. If no good then format your internal SD drive and try again ensuring you have backed up your data first to the SD card.
This has been found to resolve most Kies issues and enabled people to reconnect with Kies.
Wish you luck with it.
Click to expand...
Click to collapse
I just tried to install the latest version of Kies at work, wow was that worse than my original Kies install (the version just prior).
I got the same message I read about "no internet connection, try to connect again" or whatever, but I just blew through it and hit retry every time it popped up (probably about 35 times for just 84KB). So, anyways, I'm at 84KB out of 81KB (yes, you read that correct) and this method no longer worked, I had already disabled my firewall because I read something about that a while ago, but that didn't help here. So, giving up I hit "no", well Kies worked fine after that and my phone connected to it...
the install...sucked...tho...

I too had trouble using the latest Kies, just refused to see the phone connected, but I could use mass storage mode with no trouble...
Fix for me was to stop Launcher Pro and re set TWLauncher as default Home, then connect phone to PC and slect Kies mode, this worked a treat and Kies detected my phone straight away?
So If you are using a third party Home app, try using the TWLauncher as default Before connecting to PC...?

I had a lot of problems with Kies before. But after lates upgrade (2-3 days ago) i have 10 on 10 with success. I am on Win 7 Ultimate x64 and Windows XP pro SP3 at work.

I took of adw and kies worked fine for me.

alovell83 said:
the install...sucked...tho...
Click to expand...
Click to collapse
The latest Kies is available as an executable download on the Samsung Firmware Website you only had to download this and install mate.
At least you have a working Kies now.

Yeah I installed kies just yesterday and it took for ages to install it.i I'll try the stuff you guys advised, thank you so much for all the help. I'll let know if i was successful.
Sent from my GT-I9000 using XDA App

Hi All!
I've a strange problem connecting to Kies. When i connect the phone and select kies modus the mtp program tries to initialize and crashes. This happens in a loop and this happens even, when i connect it to plain linux (my windows runs in a VM). ATM i m using Samset 1.9c but it happens with stockjm5, too. any ideas?

Just posted up on the themes and apps page, but basically with windows 7 64 Bit it is terrible, hardly ever connects.
On my 32 bit desktop I can at least connect most of the time, but your constantly having to pull in and out the usb cable.
It crashes, syncing with outlook is buggy and clunky...
This really lets the whole galaxy experience down for me, love the device to bits, but connecting to the PC is a pain

I tried everything
nothing seem to work for me
are there other ways to update the phone? like OTA?

Have you installed the most recent version of Kies.?
Have you removed the SD card form the Galaxy S?
Have you formated your internal SD drive on the Galaxy ensuring you have a backup of your data.?
These steps all seem to fix most problems with Kies. Has for me, has for a lot of people.
Also Kies does not like Debug mode nor does it like Mass storage device so ensure these are off on the phone.

Hey guys.. Kies only work with the default launcher... I don't know why, but the MTP application don't work if you have other launcher (like ADW.Launcher). Try to come back to the original and be sure that you are at home before connect the phone in order to get the MTP Application windows on focus...

deleting ADW and restarted the phone and the pc that was the only way... whats the last firmware? I havent had a firmware update yet:S

Hi
I have no problems connecting to Kies, if i reboot the the phone and then connect.

You don't need to delete ADW... only switch to default launcher..

Can't upgrade firmware using KIES

I have the newest version of KIES
It connects fine but disconnects when trying to upgrade (look at the third picture at the bottom right corner)
Is it because I'm in the united states?
Sent from my GT-I9100 using XDA Premium App

Try a different USB port. Preferably directly on the motherboard.

what's new in the new firmware?

Hopefully a more compatible modem for wider areas. My H+ is what my HSDPA was on my Captivate.

Seriously, what is up with this POS KIES program? My phone is connected then once I start the upgrade, the connection is lost. WTF???
I've been googling this issue for an hour.

rwc3b said:
I have the newest version of KIES
It connects fine but disconnects when trying to upgrade (look at the third picture at the bottom right corner)
Is it because I'm in the united states?
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
Why not just flash with Odin? I've not used Kies to update firmware since Galaxy S JM8 firmware.

Intratech said:
Why not just flash with Odin? I've not used Kies to update firmware since Galaxy S JM8 firmware.
Click to expand...
Click to collapse
Where does one find the official untouched firmware?

Thread here: http://forum.xda-developers.com/showthread.php?t=1075278

rwc3b said:
Seriously, what is up with this POS KIES program? My phone is connected then once I start the upgrade, the connection is lost. WTF???
I've been googling this issue for an hour.
Click to expand...
Click to collapse
Usually your PC /AV/Firewall .
jje

guys I think this is because he is in the states. Its obvious Samsung's servers aren't ready for them it isn't even out yet. Hack reg kies or flash Odin. However it is only minor fixes. Swype + little connectivity issues and auto brightness fix. Unless you use them regularly I wouldn't worry about it.

JJEgan said:
Usually your PC /AV/Firewall .
jje
Click to expand...
Click to collapse
check your firewall
i tried three times before the update worked
i'm using Nod32 as AV & Firewall, and the software asked me to allow different connections

I have the same problem. Am in the UK. Trying to do it officially. Only had the phone a couple of days. The handset says it is connected but Kies goes round and round incirclesoffering me he upgraqde, backing up everything and then sayig it is disconnected. Help!

Read the thread, the OP has been helped.

I see alternative ways outside of Kies for doing things, but nothing that covers why the 'proper' way of doing things doesn't work for some of us.

Oh well, it's proper enough for the official service centres to use that where it came from.

In case it helps anyone else, a combination of uninstalling Kies, reinstalling and using a different USB port [on a laptop, so they are all on the motherboard] appeared to do the trick for me, though I have no idea why that should be.

phkrh said:
In case it helps anyone else, a combination of uninstalling Kies, reinstalling and using a different USB port [on a laptop, so they are all on the motherboard] appeared to do the trick for me, though I have no idea why that should be.
Click to expand...
Click to collapse
Me to and turning my phone on and off works 2, also turning the Anti Virus off...

rwj5279955 said:
Try a different USB port. Preferably directly on the motherboard.
Click to expand...
Click to collapse
thanks for your advise i was trying to update my sgs2 ke2 version and i had same problem than i tried an usb on the motherboard finally it works

I have got the same problem as the OP while trying to update the firmware of my galaxy s II. I tried everything from reinstalling kies to running it as an administrator and I even connected to every usb port on my laptop. The same thing happens: When i click skip backup and start to download the update, the connection is immediately lost (as shown in the SS of OP).
I haven t tried ODIN yet, and would rly like to update my phone with kies and use odin as my last resort since I m not a techie.
I also disabled the anti-virus and also tried to update my phone in flight mode without any success :/ I should also mention that my kies is somewhat ****ed up as sometimes it keeps connecting to my device. To solve the problem i have to uninstall the drivers of my phone from the pc and reinstall the device automatically once i plug it in the pc. After that kies connects automatically to my device.
Somebody else is experiencing the same problem and managed to solve it? Any help would be appreciated Thanks

I can't Kies to work at all. It detects my phone and has presented the firmware upgrade dialog couple times but the upgrade always fails before starting. I've disabled my firewall (Windows Firewall) and anti-virus (Security Essentials) to no avail. Backup also never works, it just says "Preparing..." forever. There seems to be no way to trigger the update manually (rightclicking on GT-I9100 shows firmware upgrade item as disabled).

Kies FirmWare update

Hey guys, i recently bought my GS2 from 02. I am on the original firmware and have not updated to KE1 or KE2. I recently downloaded the latest version of Kies and plugged in my device. All the drivers were successfully installed and i could sync all my music fine.
I plugged the device in yesterday and it said latest firmware (KE2) was available. i said yes, backed up my device, and said started downloading. Once the firmware was downloaded it said preparing device for download.
Now is when the error message - 'FirmWare update stopped working' (on vista 32bit)
so anyone had this problem or know how to fix this?
i am not rooted or anything just stock

Its nothing with being rooted or anything else wrong with your device.. The problem is with Kies, it hangs sometimes.. Trying again, might help you..
kar111 said:
Hey guys, i recently bought my GS2 from 02. I am on the original firmware and have not updated to KE1 or KE2. I recently downloaded the latest version of Kies and plugged in my device. All the drivers were successfully installed and i could sync all my music fine.
I plugged the device in yesterday and it said latest firmware (KE2) was available. i said yes, backed up my device, and said started downloading. Once the firmware was downloaded it said preparing device for download.
Now is when the error message - 'FirmWare update stopped working' (on vista 32bit)
so anyone had this problem or know how to fix this?
i am not rooted or anything just stock
Click to expand...
Click to collapse

nasgilani said:
Its nothing with being rooted or anything else wrong with your device.. The problem is with Kies, it hangs sometimes.. Trying again, might help you..
Click to expand...
Click to collapse
I've tried about 10 times and i just tried it. Still the same error... Also i can't uninstall applications anymore! Once i click uninstall it says comandroid.vending stopped working and the market crashes. then as as soon as i hit OK TW launcher also force stops so basically my phone is crippled and i have to reboot it... i really dont know whats going on!! it was fine for the past week

Just flash it using odin 2 mins your done read how to in devolpment section of forum
Sent from my GT-I9100 using XDA Premium App

Or bother Samsung so they make Kies better. Goes like this: call them, say "Bother, bother, bother, bother"
Nah but still, contact them

I found Kies works much better on my netbook running windows XP 32bit than on my desktop running windows 7 64bit. If you have a windows xp PC you can use, I would suggest you give that a try.

I will contact them, also because im using o2 firmware i dont think i can flash using odin or can i?
Sent from my GT-I9100 using XDA App

You need to turn of your anti virus when updating with kies . the anti virus will delete a file half way.though update. so turn it off

AV and Firewall OFF .
Factory reset phone if you can
Kies no update try emergency firmware recovery if problems .
I will contact them, also because im using o2 firmware i dont think i can flash using odin or can i?
Flash with Odin if its a stock Samsung rom then O2 can refuse warranty Samsung will hour the warranty ..
O2 firmware and debrand rebrand O2 posted in dev section .
jje

JJEgan said:
AV and Firewall OFF .
Factory reset phone if you can
Kies no update try emergency firmware recovery if problems .
I will contact them, also because im using o2 firmware i dont think i can flash using odin or can i?
Flash with Odin if its a stock Samsung rom then O2 can refuse warranty Samsung will hour the warranty ..
O2 firmware and debrand rebrand O2 posted in dev section .
jje
Click to expand...
Click to collapse
Have you been a telegrapher in a past life?

Have you been a telegrapher in a past life?
Part Time Contract Killer .
What does a telegrapher do ???
jje

Kills contract killers lol
Sorry couldn't resist

Thanks guys! turning the firewall did the trick and i am now on the latest firmware
So what are the major differences? I heard that the Auto-Brightness issue had been fixed (although my brightness is always set manually).

OH DAMN IT! The uninstalling problem still remains. whenever i go into manage applications and try and uninstall something it says 'The application market (processcom.android.vending.) has stopped unexpectadly. Please try again'
and it says uninstall finished but once i reboot its still there. I also cant install stuff from the market anymore after that message appears! I also cant get on the internet it makes me force close.
I have to reboot to get the internet working again... this really sucks anyone know why?

The final step would be to try a full hard reset of the phone but that would wipe everything on it so worth saving as a last resort.
As a first step have you tried going into
Settings/Applications/Manage Applications/All tab, selecting Market and press ing the Clear data and Clear cache buttons, just in case there's something in there that's causing a problem ?

Matchstick said:
The final step would be to try a full hard reset of the phone but that would wipe everything on it so worth saving as a last resort.
As a first step have you tried going into
Settings/Applications/Manage Applications/All tab, selecting Market and press ing the Clear data and Clear cache buttons, just in case there's something in there that's causing a problem ?
Click to expand...
Click to collapse
I just tried that, and then this time when i tried uninstalling the TW launcher force closed! now i have to reboot or i cant even use the phone. I would probably do a full hard reset of the phone... How can i do that? using kies?

http://forum.xda-developers.com/showthread.php?t=1069015
Also in settings .
Try flashing just a kernel worked for me with that problem .
Post 2 here .
http://forum.xda-developers.com/showthread.php?t=1056334
jje

JJEgan said:
http://forum.xda-developers.com/showthread.php?t=1069015
Also in settings .
Try flashing just a kernel worked for me with that problem .
Post 2 here .
http://forum.xda-developers.com/showthread.php?t=1056334
jje
Click to expand...
Click to collapse
About the root im gonna wait until the guy has the kernel for KE2 which he said would be around the 23rd. And about the first link... why all the codes? i cant find a code with a full reset :?

You can use the current insecure kernel with KE2.
You install KE2 (of course), install the insecure KDD kernel via ODIN, root and install superuser via SuperOneClick then finally flash back the stock KE2 kernel.
The rooting works fine even after flashing back the stock KE2 kernel.

Matchstick said:
You can use the current insecure kernel with KE2.
You install KE2 (of course), install the insecure KDD kernel via ODIN, root and install superuser via SuperOneClick then finally flash back the stock KE2 kernel.
The rooting works fine even after flashing back the stock KE2 kernel.
Click to expand...
Click to collapse
so i just follow chainfires guide as it is and basically once ive finished everything just flash back the KE2 he supplied? that sounds great i will do that.
one quick question though my phone is O2 branded.. does that affect rooting in anyway?

Phone disconnects when I try to update.

I haven't updated my phone for quite a while, the last update I did was a camera update ages ago.
A few weeks ago I tried to do a firmware update and it failed, so I let it be, but now I really want to update it because it's bugging me.
I just updated Kies.
The current firmware version is: PDA:KE7 / PHONE:KE4 / CSC:KD1 (XEU)
It wants to update me to: :KF3 / :KE7 / KD1 (XEU)
I have no idea what that means, by the way.
I hit next, and yes, and choose not to backup, and tick that box, and then it loses the connection and tells me again 'OH HAI! You can update your phone!' and I'm stuck in a loop.
I'm on Windows 7 on a laptop, I'm in Australia, I bought my phone pretty early on, from the UK. Have not done (and see no reason to do) any rooting or other stuff like that.
Please help?

Make sure the Drivers are correctly installed and you don't have a MTP Error when you connect.
Regards.

How do I know if they're correctly installed or not?
How do know if I have an MTP error? Nothing has come to me saying 'I'm an MTP error!' do I have to go looking for it?

Just Uninstall them from CP and Reinstall them. MTP device error pops up when you connect your device, if you don't have one I guess you are OK with that part.
Regards.

Kies suck! Install stock 2.3.4 jvr ot doesn't requires root amd all that stuff!
Sent from my GT-I9000 using XDA Premium App

Kies seems to have major problem with laptops .
jje

Make sure your phone is fully charged - I mean 100%.
I've had Kies flake out on me like that (with no error message or anything) because the phone's battery was only at like 97%.
Very annoying

Kies [update] 2.3.0.12035_16 (4/4/2012)

Seems there's a new kies update in town that launched today.

And what?

Do I get cookies when I install it?
Sent from my GT-I9100 using XDA

It's just a way for Samsung to remind you that they don't have your ICS update.

Any Links please,mine keep updating but never finish it the damn thing

turborider said:
Any Links please,mine keep updating but never finish it the damn thing
Click to expand...
Click to collapse
Have patience. It is very slow to install.

ya everytime theres a update but wen they gonna give update to phone

Samsung Kies auto update keep update after complete and restart..
Im using Windows XP .
Current Version : 2.2

cyberx11 said:
Samsung Kies auto update keep update after complete and restart..
Im using Windows XP .
Current Version : 2.2
Click to expand...
Click to collapse
yep thats what i mean on my post up mate,if anyone got a link for the kies please post in here ty

turborider said:
yep thats what i mean on my post up mate,if anyone got a link for the kies please post in here ty
Click to expand...
Click to collapse
Having the same issue

where is linkd DUS?

New update for Kies and again the same issues. After installation the software is unable to detect the phone, although Windows do. I really don't want to blame developers inside Samsung, but it seems to me, that they don't pay much attention for this software.
underline: Kies seems to be the only software I know, that can't use the Windows 7 resize feature (windows key + any arrow). This is really ridiculous considering fact, that Win 7 are on the market for more than year.
So guys good luck, while updating

Yesterday when I opened Kies, it shows there is one update. I tried to upgrade with Kies itself. But failed. so I downloaded it from Samsung website and installed it, automatically it uninstalled my previous version. But now I'm facing a problem. Kies is not starting. One time it started, and shown windows encountered an error. until now Kies is not opening, I'm using windows 7.
I tried to uninstall it and re install the old version, but still it is not opening. what to do?
Kies version installed is 2.2.0.12014_18_8

Yep I'm another one
Kies keeps telling me there's an update and downloads and installs it but when it restarts it hasn't actually installed it and guess what there's an update available grrrrr

santhoshar said:
Yesterday when I opened Kies, it shows there is one update. I tried to upgrade with Kies itself. But failed. so I downloaded it from Samsung website and installed it, automatically it uninstalled my previous version. But now I'm facing a problem. Kies is not starting. One time it started, and shown windows encountered an error. until now Kies is not opening, I'm using windows 7.
I tried to uninstall it and re install the old version, but still it is not opening. what to do?
Kies version installed is 2.2.0.12014_18_8
Click to expand...
Click to collapse
best option would be to remove kies completely from your system.also remove your samsung drivers from add/remove programs.once you've done that install ccleaner http://www.piriform.com/ccleaner/builds to clean your registry of any remaining bits and bobs.then re-install kies hopefully that should help.

For me the Kies update has done something strange but very useful
Last week I put the UK 3 mobile version of ICS onto my unbranded GS2 and before the Kies update I got the usual message that firmware cannot be updated via Kies.
Now, with this updated Kies it's happy to check the firmware of my GS2 (Telling me I'm on the latest version), even though I'm using a different brand of firmware than was originally on the phone (Was XEU, now H3G)

H
Same pb here, keeping update without any sucess

Reinstalled drivers via Kies, rebooted PC and it is worse than before...
So whenever ICS rolls out (said to be in few days), I will be maybe unable to update.... great

rhitey said:
Yep I'm another one
Kies keeps telling me there's an update and downloads and installs it but when it restarts it hasn't actually installed it and guess what there's an update available grrrrr
Click to expand...
Click to collapse
This software is crap.

Keys Update ver 2.3.0.12035_16 date 5th Apr 2012
Kies tried to update and then once again. First time it did not update. And it started again. And once again! But it stayed back with 2.1.11124_17. Wondering where the downloads went! Please let me know if Kies update to ver 2.3.0.12035_16 worked with anyone.
Regards
Indrajit