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Hi guys, does anybody have problem connecting to samsung kies app? My kies does not recognize my galaxy s when trying by cable or bluetooth,and when connecting by bluetooth I only can choose between win mobile or symbian device.
Anybody could suggest advice? It'd be very thankfull.
Cheers
Sent from my GT-I9000 using XDA App
I hade problems even installing that useless program. Samsung must be ashamed for that "thing". Just dont use it.
Oh I see.
So what is the way of updating official firmware? I realize it's a noob question.
Sent from my GT-I9000 using XDA App
I'm a noob here too
I have learned through reading other posts though so here it is:
You don't need to have Kies recognise your phone to install firmware. You just need to have the drivers for your phone installed. Easiest way to do that is install Kies. It will automaticaly install the drivers. Whether Kies recognises your phone is irrelevant.
You basicaly can find all you need to flash official firmware at h t t p ://samsung-firmware.webs.com/samsungi9000.htm. There are also instructions on how to do it in the page. I also think there is a thread here with instructions but you will have to search for that yourself
Before you do anything I would suggest reading h t t p ://forum.xda-developers.com/showthread.php?t=723596&highlight=big+faq
One other thing is that I have not been able to make flashing with Odin work on my Win7 laptop. Thank god I still have WinXP SP3 on my desktop.
And sorry for the web pages not being linked. Noob users like me can't post links
So far no problem connecting for me. I am. Using win 7 ultimate.
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Firstly the firmware on Samsung Firmware website is leaked firmware and is not official releases. So some of the firmware can be at a stage less then optimal. Just making sure you have all the facts.
Secondly you might be able to resolve your Kies problem by downloading the latest Kies, installing, connecting to your phone. If no luck then remove your SD card and try again. If no good then format your internal SD drive and try again ensuring you have backed up your data first to the SD card.
This has been found to resolve most Kies issues and enabled people to reconnect with Kies.
Wish you luck with it.
Ancient_One said:
Firstly the firmware on Samsung Firmware website is leaked firmware and is not official releases. So some of the firmware can be at a stage less then optimal. Just making sure you have all the facts.
Secondly you might be able to resolve your Kies problem by downloading the latest Kies, installing, connecting to your phone. If no luck then remove your SD card and try again. If no good then format your internal SD drive and try again ensuring you have backed up your data first to the SD card.
This has been found to resolve most Kies issues and enabled people to reconnect with Kies.
Wish you luck with it.
Click to expand...
Click to collapse
I just tried to install the latest version of Kies at work, wow was that worse than my original Kies install (the version just prior).
I got the same message I read about "no internet connection, try to connect again" or whatever, but I just blew through it and hit retry every time it popped up (probably about 35 times for just 84KB). So, anyways, I'm at 84KB out of 81KB (yes, you read that correct) and this method no longer worked, I had already disabled my firewall because I read something about that a while ago, but that didn't help here. So, giving up I hit "no", well Kies worked fine after that and my phone connected to it...
the install...sucked...tho...
I too had trouble using the latest Kies, just refused to see the phone connected, but I could use mass storage mode with no trouble...
Fix for me was to stop Launcher Pro and re set TWLauncher as default Home, then connect phone to PC and slect Kies mode, this worked a treat and Kies detected my phone straight away?
So If you are using a third party Home app, try using the TWLauncher as default Before connecting to PC...?
I had a lot of problems with Kies before. But after lates upgrade (2-3 days ago) i have 10 on 10 with success. I am on Win 7 Ultimate x64 and Windows XP pro SP3 at work.
I took of adw and kies worked fine for me.
alovell83 said:
the install...sucked...tho...
Click to expand...
Click to collapse
The latest Kies is available as an executable download on the Samsung Firmware Website you only had to download this and install mate.
At least you have a working Kies now.
Yeah I installed kies just yesterday and it took for ages to install it.i I'll try the stuff you guys advised, thank you so much for all the help. I'll let know if i was successful.
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Hi All!
I've a strange problem connecting to Kies. When i connect the phone and select kies modus the mtp program tries to initialize and crashes. This happens in a loop and this happens even, when i connect it to plain linux (my windows runs in a VM). ATM i m using Samset 1.9c but it happens with stockjm5, too. any ideas?
Just posted up on the themes and apps page, but basically with windows 7 64 Bit it is terrible, hardly ever connects.
On my 32 bit desktop I can at least connect most of the time, but your constantly having to pull in and out the usb cable.
It crashes, syncing with outlook is buggy and clunky...
This really lets the whole galaxy experience down for me, love the device to bits, but connecting to the PC is a pain
I tried everything
nothing seem to work for me
are there other ways to update the phone? like OTA?
Have you installed the most recent version of Kies.?
Have you removed the SD card form the Galaxy S?
Have you formated your internal SD drive on the Galaxy ensuring you have a backup of your data.?
These steps all seem to fix most problems with Kies. Has for me, has for a lot of people.
Also Kies does not like Debug mode nor does it like Mass storage device so ensure these are off on the phone.
Hey guys.. Kies only work with the default launcher... I don't know why, but the MTP application don't work if you have other launcher (like ADW.Launcher). Try to come back to the original and be sure that you are at home before connect the phone in order to get the MTP Application windows on focus...
deleting ADW and restarted the phone and the pc that was the only way... whats the last firmware? I havent had a firmware update yet:S
Hi
I have no problems connecting to Kies, if i reboot the the phone and then connect.
You don't need to delete ADW... only switch to default launcher..
hy, i just got an samsung galaxy s a few days ago.when i connect it to pc KIES finds a new firware( it's still runing 2.1 update 1),after i press START,i get an error: firmware update has stopped working... cand anyone help? thx in advance
ionelys said:
hy, i just got an samsung galaxy s a few days ago.when i connect it to pc KIES finds a new firware( it's still runing 2.1 update 1),after i press START,i get an error: firmware update has stopped working... cand anyone help? thx in advance
Click to expand...
Click to collapse
More background please:
OS?, Kies version?, are you using the stock USB cable?....etc.
The os is the stock sgs firmware 2.1update 1,i am not using the stock usb cable it's an xperia x10cable,it's that a problem?
Cable wrong also turn off firewall .
jje
I tried with an original cable and still doesn't work.i run on win7 32 bit and the latest version of kies
I also have similar error.
I even reset my device to factory setting, and when I connect, Kies prompts to update the device firmware(as following), however - when I click update, it throws the error "FirmwareUpdate has stopped working"
Current firmware version: PDA:JG4 / PHONE:JG4 / CSC:JG4
(INU)
Latest firmware version: PDA:JP6 / PHONE:JP2 / CSC:JP5
(INU)
My Laptop - windows 7 64 bit.
Kies version: 2.0.0.11014_49
Check if all drivers are installed properly,
Have you rooted your device?
Sent from my Nexus S using XDA Premium App
bumer17 said:
Check if all drivers are installed properly,
Have you rooted your device?
Sent from my Nexus S using XDA Premium App
Click to expand...
Click to collapse
I reset my device to factory settings - so definitely not rooted any more.
Kies is able to detect the device and suggest the firmware upgrade - only to crash thereafter.
In fact I am able to do everything else - sync, browse etc.
can be something wrong with the pc?i can't understand why is happening this
Fairly common problem with multiple posts on the subject probably even a FAQ .
Seems to be many different reasons why Kies fails for some .
jje
i am running an orange romania SIM,the phone was not bought from them, do you think they could help me with the update?
Which version of Kies are you using? Try getting the latest version and run Kies as Administrator.
yeah same problem with me , My phone is i9003 newly purchased and i installed kies new version, I connected my phone it showing new upgrade and i accept that ... it says downloading please wait, once everything done it shows me error
my os is windows 7 64 bit
kies version is 2.0011014_49
i tried all kind of stuff,runding in admin,latest version,compatibility mide tc, nothing works... i really don't get it...
ionelys said:
i tried all kind of stuff,runding in admin,latest version,compatibility mide tc, nothing works... i really don't get it...
Click to expand...
Click to collapse
Your solution is there:
http://forum.xda-developers.com/showthread.php?t=997974
do not forget to thank
i tried this solution too,now it's stops somewhere at collecting update parts or something like that,but the program really stops, i also get that error: firmware update has stopped working...
Phone supplier or service centre is where i would go .
jje
i also had the same problem. i tried on 3 diff laptops but same thing. but jst keep on trying...i think after 30-40 tries..luck was on my side...and it worked.
tats how kies is
i found the "solution".kies has some compatibility issues with win7,i tried it on a PC that was runing xp and worked great,thx everyone for help
I have the newest version of KIES
It connects fine but disconnects when trying to upgrade (look at the third picture at the bottom right corner)
Is it because I'm in the united states?
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Try a different USB port. Preferably directly on the motherboard.
what's new in the new firmware?
Hopefully a more compatible modem for wider areas. My H+ is what my HSDPA was on my Captivate.
Seriously, what is up with this POS KIES program? My phone is connected then once I start the upgrade, the connection is lost. WTF???
I've been googling this issue for an hour.
rwc3b said:
I have the newest version of KIES
It connects fine but disconnects when trying to upgrade (look at the third picture at the bottom right corner)
Is it because I'm in the united states?
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Click to expand...
Click to collapse
Why not just flash with Odin? I've not used Kies to update firmware since Galaxy S JM8 firmware.
Intratech said:
Why not just flash with Odin? I've not used Kies to update firmware since Galaxy S JM8 firmware.
Click to expand...
Click to collapse
Where does one find the official untouched firmware?
Thread here: http://forum.xda-developers.com/showthread.php?t=1075278
rwc3b said:
Seriously, what is up with this POS KIES program? My phone is connected then once I start the upgrade, the connection is lost. WTF???
I've been googling this issue for an hour.
Click to expand...
Click to collapse
Usually your PC /AV/Firewall .
jje
guys I think this is because he is in the states. Its obvious Samsung's servers aren't ready for them it isn't even out yet. Hack reg kies or flash Odin. However it is only minor fixes. Swype + little connectivity issues and auto brightness fix. Unless you use them regularly I wouldn't worry about it.
JJEgan said:
Usually your PC /AV/Firewall .
jje
Click to expand...
Click to collapse
check your firewall
i tried three times before the update worked
i'm using Nod32 as AV & Firewall, and the software asked me to allow different connections
I have the same problem. Am in the UK. Trying to do it officially. Only had the phone a couple of days. The handset says it is connected but Kies goes round and round incirclesoffering me he upgraqde, backing up everything and then sayig it is disconnected. Help!
Read the thread, the OP has been helped.
I see alternative ways outside of Kies for doing things, but nothing that covers why the 'proper' way of doing things doesn't work for some of us.
Oh well, it's proper enough for the official service centres to use that where it came from.
In case it helps anyone else, a combination of uninstalling Kies, reinstalling and using a different USB port [on a laptop, so they are all on the motherboard] appeared to do the trick for me, though I have no idea why that should be.
phkrh said:
In case it helps anyone else, a combination of uninstalling Kies, reinstalling and using a different USB port [on a laptop, so they are all on the motherboard] appeared to do the trick for me, though I have no idea why that should be.
Click to expand...
Click to collapse
Me to and turning my phone on and off works 2, also turning the Anti Virus off...
rwj5279955 said:
Try a different USB port. Preferably directly on the motherboard.
Click to expand...
Click to collapse
thanks for your advise i was trying to update my sgs2 ke2 version and i had same problem than i tried an usb on the motherboard finally it works
I have got the same problem as the OP while trying to update the firmware of my galaxy s II. I tried everything from reinstalling kies to running it as an administrator and I even connected to every usb port on my laptop. The same thing happens: When i click skip backup and start to download the update, the connection is immediately lost (as shown in the SS of OP).
I haven t tried ODIN yet, and would rly like to update my phone with kies and use odin as my last resort since I m not a techie.
I also disabled the anti-virus and also tried to update my phone in flight mode without any success :/ I should also mention that my kies is somewhat ****ed up as sometimes it keeps connecting to my device. To solve the problem i have to uninstall the drivers of my phone from the pc and reinstall the device automatically once i plug it in the pc. After that kies connects automatically to my device.
Somebody else is experiencing the same problem and managed to solve it? Any help would be appreciated Thanks
I can't Kies to work at all. It detects my phone and has presented the firmware upgrade dialog couple times but the upgrade always fails before starting. I've disabled my firewall (Windows Firewall) and anti-virus (Security Essentials) to no avail. Backup also never works, it just says "Preparing..." forever. There seems to be no way to trigger the update manually (rightclicking on GT-I9100 shows firmware upgrade item as disabled).
running windows7 64bit.
when i plug in the USB to my phone i only get the option to mount SD. I've tried looking for a USB mode under settings to ask what mode i need but can't find any options under settings.
so when my phone is connected to my pc i just get an error message from Kies saying phone not recognised.
any tips?
thanks
Switch phone OFF .
Run Kies as admin
Start Kies when Kies loads connect USB cable Kies should now show on phone . Kies will then find phone .
That fails close Kies connect phone in USB mass storage mode let PC find drivers disconnect and fire Kies up again .
jje
Im not sure if what you said also aplies for my problem: I have Windows XP.
Yesterday I connected my SGS2 to my mother's laptop which runs Windows 7 and all, worked pretty good.
Today, I have been trying for about 5 hours to connect my phone to my PC. It runs Windows XP. I am now at the point that I start Kies (tried Dutch, then UK, now US version of Kies) and I plug in phone.
It says 'connecting' and doesn't stop. I have waited for 10 minutes and nothing. The device is in 'MTF mode' or something. On my moms Windows 7 laptop the computer starting doing things (installing drivers or something?) and that name quickly changed a few times, after which it worked with Kies. On my PC, nothing.
I have installed drivers trough Kies itself. I have searched till the edge of internetz.
I give up. Somebody please help me.
PS: I always have problems like this. Thats why I dont touch my PC so often. Everything that can be done in 20 minutes goes wrong with me and it takes me hours. Computers hate me.
Edit: I tried what is told here and it doesn't work -_-
Edit 2:... Im giving up. After trying all day (Sunday is boring anyway) to update my phone via Kies I give up. I will remain forever at the same software. If Kies ever decides to stop ignoring my phone, he can call me.
I have the exact same problem... I've Googled around and tried tons different suggestions, but none of them seems to work.... I'm going crazy!!!
Please update thread if any one of you find a solution!
Had the same problem too. Have you tried removing the dubug mode for usb and try to connext to kies?. Worked for me
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Ahlin said:
I have the exact same problem... I've Googled around and tried tons different suggestions, but none of them seems to work.... I'm going crazy!!!
Click to expand...
Click to collapse
Another victim of the dark side of Kies haha.. We need to gather more people and plan an attack on Kies.
rsibweza said:
Had the same problem too. Have you tried removing the dubug mode for usb and try to connext to kies?. Worked for me
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Click to expand...
Click to collapse
Off course. If I have the debug mode (usb connection) on Kies will say I have to switch to Kies PC Suite mode.
On the other hand, USB storage works. When I try to connect to Kies it says connecting for a long time and nothing happens or it stops.
One thing I have noticed is when I turned my sound on it was like the connection between my phone and the PC kept going on and off once in a while. I have really no idea what is going on, but since I have spend almost an entire Sunday trying to make it work and havnt succeded I believe its not a standard problem (and I am no idiot, nor am I a l33t haxor)
Anyway, I will just wait. I mean that update isnt THAT important, it just bugs me I cant make it work lol
Oh, and I have tried different USB ports, just in case that one was broken.
I am also having problems, with Kies via WiFi. It connects and everything, even displays the content on my phone on my laptop screen in the Kies window, however when i click upload (a photo for example) the documents box and folders inside display all silver and when i open a folder with photos inside, no photos appear.
I am rooted on KE7. Funnily, it worked this morning...so i don't know what's happened since then
I am a newbie, so please be a bit simple in your reply.
Thanks
Nothing new yet guys? I really want to be able to flash and root my phone now!!
Sent from my GT-I9100 using XDA Premium App
Just a question, but are you using the touchwiz launcher? Or have you installed a third party launchet(adw/launcherpro/etc)?
Kies will only connect to touchwiz/samsung launcher.
Sent from my GT-P1000 using XDA Premium App
I too have the exact same problem with my SGSII (i9100).
Kies tries to connect, only to result in a "This device is not supported by Kies 2.0".
I tried using diffirent USB-ports, reinstalling Kies (latest version ofc.) and reinstalling drivers.
USB-debugging is off ofcourse. I also tried different languages (Dutch and English UK), I'm using stock TW 4.0 and i haven't rooted my phone.
I can drag&drop files from my PC onto my phone with simple copy/paste.
Strange that Windows (7 x64) does recognise my phone.
I can not however get Kies to recognise/connect to it.
stoney73 said:
Just a question, but are you using the touchwiz launcher? Or have you installed a third party launchet(adw/launcherpro/etc)?
Kies will only connect to touchwiz/samsung launcher.
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Click to expand...
Click to collapse
Connects fine using Launcher Pro.
Just before Updating to KE7 I wasn't able to connect to Kies (it had never happened to me before).
I completely uninstalled Kies, then re-downloaded the install file from Samsung UK.
After I reinstalled Kies, phone connected just fine and I was able to update the firmware.
Not sure if that will resolve the problem for everyone, but it did work for me.
I was actually using Launcher Pro, but swapped back to Touchwiz, and killed ALL background processes. It didn't work either. I also tried to switch USB-port, but no! Nothing seems to work.
Open to any suggestions!
Hello. I also have problems connecting through kies. My computer can't install CDC serial drivers. I don't have a clue why do I need CDC serial. My big problem is that I can't get the drivers working so Odin can't recognize my phone.
When I install it the first time I choose another location than the real one. I tried to reinstall again but the installer doesn't ask me again the location but just the language. Do you think the location could be a problem for the installing of the drivers? Thank you very much. I hope we can find a solution cause it's frustrating to have such a wonderful phone and the worst customer support. I remember that I had the same problems with Galaxy S. I need it one week to find the solution. Damn u Samsung!
At first I had USB Debugging on and ADW as the launcher.
By turning of Debugging and switching to stock launcher I was able to get the MTP driver installed and had the USB cable image thing on the phone whilst plugged in. However I still couldn't get part the CDC driver.
Running out the door this morning, I removed Kies on my Win7 machine and reinstalled, and also installed Kies on my rubbish XP netbook.
Didn't have time to check the Win7 box, but the XP netbook has got Kies talking to my When I get home I'll see if making sure that debugging is off at the start and stock launcher is set before plugging it back in to Win7.
I had a similar problem with Kies, but after a hard reset Kies works again. Dont think Ill use it anyway but it was good to get it working again just in case.
nikzDHD said:
Connects fine using Launcher Pro.
Click to expand...
Click to collapse
How weird, neither my tab nor s2 will connect with kies if using a third party launcher.
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It would be okay with me if it didn't work with Kies, but what's bothering me is that it won't work with Odin either!
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HCTerrorist said:
I too have the exact same problem with my SGSII (i9100).
Kies tries to connect, only to result in a "This device is not supported by Kies 2.0".
I tried using diffirent USB-ports, reinstalling Kies (latest version ofc.) and reinstalling drivers.
USB-debugging is off ofcourse. I also tried different languages (Dutch and English UK), I'm using stock TW 4.0 and i haven't rooted my phone.
I can drag&drop files from my PC onto my phone with simple copy/paste.
Strange that Windows (7 x64) does recognise my phone.
I can not however get Kies to recognise/connect to it.
Click to expand...
Click to collapse
Still impossible to get my sgs2 recognised by Kies.
But does anyone know the following:
Settings > About Phone > Software Update > Check for update
When i pick check for update it searches and says: no update available.
Is this another way update your firmware, or is it meant for something else?
Thx in advance.
Hi there,
I've just downloaded the latest Note 3 leaked software build which I've been anticipatedly waiting for and I've hit a brick wall. I have Kies installed and when the phone is powered on the computer recognises it and can interact with it however when I turn my phone into Download Mode my computer says
MSM8960 Driver couldn't be installed?
Help
I APOLOGISE, WINDOWS UPDATE SETTINGS WERE BLOCKING DRIVER INSTALLATION. PLEASE DELETE.
I Have the same issue with my Galaxy Note 3 on Windows 8.1 using Samsung Kies version 3
I just uninstalled Kies 3 and installed latest 2 version available form samsung.com/kies and it solved the problem.
jaaystott said:
I APOLOGISE, WINDOWS UPDATE SETTINGS WERE BLOCKING DRIVER INSTALLATION. PLEASE DELETE.
Click to expand...
Click to collapse
Hi there, I am sorry, but how did you un-block win driver installation?
I updated Kies3 to the latest release...
I went into system, Windows Updates, change settings, and then ticket all the update boxes...
Now I don't see the error anymore, Kies can see and work on my SM-N9005 Note 3 but Odin stil won't see it!
Any ideas how to fix this?
Forget that... the problem went away by itself after a few reboot of Win7.
It's solved. Thanks
You need to turn off the USB-Debugging option in the Developer-tools/options. After turn off this function the Windows Update found 2 Drivers and install them. After this my Odin v.3.10.6 become cennection to com4 Usb-connector where my S5 was pluckt in.
that way it workt by my galaxy s5
speedson
Try reading the date on posts you reply to June 2014 .
Hi JJEgan...i did see that but its still a problem how is actually...i couldnt find a good solution in web. so i did use this old Thread to post it in here