I bought the official flip case. It has a magnet in the front. Unfortunately Moto have used a rather powerful neodinium magnet. So, your phones magnetometer will follow the edge of the case around rather than true north!!!! This doesn't matter for gps navigation, but for on foot travel, and any augmented reality apps that use the compass this case will make the behave oddly.
I don't know what the long term effect on the phones compass will be, but I don't expect it to be good.
In addition, but for me I think it is a small risk, this magnet will be capable of damaging some computer storage mediums and possibly, wiping swipe card data...
I have no idea why they chose to use such an aggressive magnet. I can hang the phone from a metal bar with it, no problem.
Just thought I would share....
helppme said:
I bought the official flip case. It has a magnet in the front. Unfortunately Moto have used a rather powerful neodinium magnet. So, your phones magnetometer will follow the edge of the case around rather than true north!!!! This doesn't matter for gps navigation, but for on foot travel, and any augmented reality apps that use the compass this case will make the behave oddly.
I don't know what the long term effect on the phones compass will be, but I don't expect it to be good.
In addition, but for me I think it is a small risk, this magnet will be capable of damaging some computer storage mediums and possibly, wiping swipe card data...
I have no idea why they chose to use such an aggressive magnet. I can hang the phone from a metal bar with it, no problem.
Just thought I would share....
Click to expand...
Click to collapse
Good to know, i had my worries about this as well. Putting a magnet over the phone 24/7 didn't seem like a good idea
jaramigo said:
Good to know, i had my worries about this as well. Putting a magnet over the phone 24/7 didn't seem like a good idea
Click to expand...
Click to collapse
its great for storing your phone on the fridge door though.. wtf were Motorola and google thinking. I think I'm going to complain and see what they say
helppme said:
its great for storing your phone on the fridge door though.. wtf were Motorola and google thinking. I think I'm going to complain and see what they say
Click to expand...
Click to collapse
Yes sir, you should that. It is ridiculous to make such design mistake on an official case. I was about to buy one but after reading your story I am not sure anymore. Keep us posted.
Btw; you can contact Motorola via their official app Moto Care.
Glad to know, that I am not the only one who is concerned about that magnet. By the way there are two magnets. A weak one to trigger the screen on/off and a strong magnet to keep the case closed.
After removing the strong magnet you will be able to use the compass with the cover flipped to the backside.
https://www.youtube.com/watch?v=zYiSdys0zYg&feature=youtube_gdata_player
Edit: The strong magnet was on the lower third, where the cut is visible.
Gesendet von meinem XT1032 mit Tapatalk
TIL that official Moto accessory screws up Moto phone. But look at the good side: you can now keep it on your fridge door!
JoeSchmoe007 said:
TIL that official Moto accessory screws up Moto phone. But look at the good side: you can now keep it on your fridge door!
Click to expand...
Click to collapse
spoke to moto care. sent them screen shots of the magnetometer all messed up. They said they will get back to me, but no one else has reported issues... *cough* bull**** *cough...
I have noticed today that even when I remove the case, the magnetic sensor is all messed up. It seems after a week of use it has screwed up the sensors calibration (probably correctable)..
evidently, part of the cheap price is a lack of proper beta testing of the phone and accessories....
I have ordered one from amazon. Now I will sent it back. I have my concerns too so I wont even try it.
Sent from my XT1032 using xda app-developers app
helppme said:
It seems after a week of use it has screwed up the sensors calibration (probably correctable)..
Click to expand...
Click to collapse
With GPS Status from Play Store you can force recalibration.
.
I can also confirm this. I have a white flip case but stopped using it after a week as it got in the way. I just put it back on and sure enough my compass was exhibiting the same issue. How did they miss this?
Sent from my XT1032 using XDA Premium 4 mobile app
Recalibrating the compass with the GPS toolbox app seemed to have fix this issue for me
Sent from my XT1034 using Tapatalk
rec71 said:
I can also confirm this. I have a white flip case but stopped using it after a week as it got in the way. I just put it back on and sure enough my compass was exhibiting the same issue. How did they miss this?
Sent from my XT1032 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
there is a small metal square on the inside of the flip cases backcase. I 'think' this is intended to shield the sensor from the magnet when the case is open. It clearly is TOTALLY inadequate to the task. I'm speculating this is what the metal square is for, as it corresponds in position exactly with one of the magnets in the case door, and this metal square is not present on the normal back case..
Simply lazy design and testing... why does it even need a magnet to stay closed :/ its like closing a book with a magnet lol, they get along fine without them!!!!
helppme said:
spoke to moto care. sent them screen shots of the magnetometer all messed up. They said they will get back to me, but no one else has reported issues... *cough* bull**** *cough...
I have noticed today that even when I remove the case, the magnetic sensor is all messed up. It seems after a week of use it has screwed up the sensors calibration (probably correctable)..
evidently, part of the cheap price is a lack of proper beta testing of the phone and accessories....
Click to expand...
Click to collapse
Any update from moto care?
eddiem74 said:
Any update from moto care?
Click to expand...
Click to collapse
still waiting. Sent them a chaser..ill update
Thank you for contacting Motorola.
We regret that there is no possible solution. Compasses operate by magnetic field, and any interference with any compass magnet. There is no way around this.
If you are using a Motorola original case, rest assured that will not hurt your terminal. Imam to close the lid affects the compass but not strong enough to damage the terminal or delete any internal memory power. We apologize for the inconvenience.
jlmcr87 said:
Thank you for contacting Motorola.
We regret that there is no possible solution. Compasses operate by magnetic field, and any interference with any compass magnet. There is no way around this.
If you are using a Motorola original case, rest assured that will not hurt your terminal. Imam to close the lid affects the compass but not strong enough to damage the terminal or delete any internal memory power. We apologize for the inconvenience.
Click to expand...
Click to collapse
I don't understand, are you saying you work for motorola? was this a response you got from motorola??
Motorola cannot release an OFFICIAL ACCESSORY!! at a premium price (£20) that causes issues for the core functionality of the device. I will press the issue with motorola until they acknowledge their mistake and resolve to provide me with a refund, equivalent compensation or a replacement back cover that doesn't cause these problems.
Imagine if you bought a New car; You bought official seat covers for your car that the manufacturer heavily marketed to you, but they make the satnav useless. Do you think any car manufacturer would ever get away with this??
helppme said:
I don't understand, are you saying you work for motorola? was this a response you got from motorola??
Motorola cannot release an OFFICIAL ACCESSORY!! at a premium price (£20) that causes issues for the core functionality of the device. I will press the issue with motorola until they acknowledge their mistake and resolve to provide me with a refund, equivalent compensation or a replacement back cover that doesn't cause these problems.
Imagine if you bought a New car; You bought official seat covers for your car that the manufacturer heavily marketed to you, but they make the satnav useless. Do you think any car manufacturer would ever get away with this??
Click to expand...
Click to collapse
This is the response from Motorola.
helppme said:
....
Motorola cannot release an OFFICIAL ACCESSORY!! at a premium price (£20) that causes issues for the core functionality of the device. I will press the issue with motorola until they acknowledge their mistake and resolve to provide me with a refund, equivalent compensation or a replacement back cover that doesn't cause these problems.
Imagine if you bought a New car; You bought official seat covers for your car that the manufacturer heavily marketed to you, but they make the satnav useless. Do you think any car manufacturer would ever get away with this??
Click to expand...
Click to collapse
As long as the flip shell is folded completely over (so it is flush with the back) my wife's compass works flawlessly. It's actually better than my n4. As I only have one sample to go off of I'm not saying this issue is being over hyped but it isn't always an issue
ryan92084 said:
As long as the flip shell is folded completely over (so it is flush with the back) my wife's compass works flawlessly. It's actually better than my n4. As I only have one sample to go off of I'm not saying this issue is being over hyped but it isn't always an issue
Click to expand...
Click to collapse
I've tried it this way. If you fold it completely flat, and line it up to the millemeter, the compass works about 50% well. It generally adjusts to north, but it flicks back and forth between north and where the magnet is on the case. You can also see the gauss meter jumping around a lot.
I suspect the magnetic power of the magnets in the case vary a large amount they wont be very expensive ones after all..
Related
My FP scanner stopped working recently...figured it was software related so i went ahead and wiped the stats..restarted, installed new custom rom...no cigar.
I have dropped my phone in water so im assuming its water damage.
Anyone got any ideas where i can get a replacement and get it fixed?
Thanks!
Same here, I can't find a solution at all. Flashing new roms dont fix it neither does wiping data
Sent from my MB860 using XDA App
jackdonogy said:
My FP scanner stopped working recently...figured it was software related so i went ahead and wiped the stats..restarted, installed new custom rom...no cigar.
I have dropped my phone in water so im assuming its water damage.
Anyone got any ideas where i can get a replacement and get it fixed?
Thanks!
Click to expand...
Click to collapse
If water has affected the hardware, i doubt that you can ever fix this problem( if i were you, i would dismantle the phone and try and clean-and completely dry any water off it- the FP scanner and see if it works....but i would not advise you to do such a thing if you are not comfortable with it).
If, however it's a software issue, Flashing a new ROM would have fixed this problem.
The good news here though is that you can use the traditional lock, which many Atrix users prefer over the FP scanner.
another option is too look for a bricked phone or one with a cracked screen for parts to replace the FP scanner.
funny thing about water damage....i dropped it in may...literally 3 months ago..and now its causing an issue...guess i have to live with no FP scanner..
cellulardr.com
Just got a replacement from them for about $30 with the back as well for good measure. Friend from the US shipped it up here to save.
my old one actually does work haven't determined why my sensor gives me issues (off balance so it records swipes that aren't happening - not sure what the cause is cause it just goes away after some adjustment). the point being you are in toronto so you can have mine for $10 and i would install it as well.
y2whisper said:
cellulardr.com
Just got a replacement from them for about $30 with the back as well for good measure. Friend from the US shipped it up here to save.
my old one actually does work haven't determined why my sensor gives me issues (off balance so it records swipes that aren't happening - not sure what the cause is cause it just goes away after some adjustment). the point being you are in toronto so you can have mine for $10 and i would install it as well.
Click to expand...
Click to collapse
so i need these two things:
http://www.cellulardr.com/proddetail.php?prod=01006796003
http://www.cellulardr.com/proddetail.php?prod=01006645001
How easy was it to replace the FP scanner?
y2whisper said:
cellulardr.com
Just got a replacement from them for about $30 with the back as well for good measure. Friend from the US shipped it up here to save.
my old one actually does work haven't determined why my sensor gives me issues (off balance so it records swipes that aren't happening - not sure what the cause is cause it just goes away after some adjustment). the point being you are in toronto so you can have mine for $10 and i would install it as well.
Click to expand...
Click to collapse
Great! Let's meet up. I've pm'ed u. Hit me back. Thanks!
Sent from my MB860 using XDA Premium App
andy2na said:
so i need these two things:
http://www.cellulardr.com/proddetail.php?prod=01006796003
http://www.cellulardr.com/proddetail.php?prod=01006645001
How easy was it to replace the FP scanner?
Click to expand...
Click to collapse
you might not need both, but to be safe spend the extra $5. I haven't used the one I bought since it appears to be working fine.
This phone is very easy to torn apart.
yeah its actually one of the easiest out there
http://www.ifixit.com/Teardown/Motorola-Atrix-4G-Teardown/4964/1
you won't have to go beyond step 6 for this repair.
There is an onlilne outfit that supplies replacement parts for the Atrix, but doing so is not for the faint of heart.. The site is located at www.repairsuniverse.com
I considered going through them to replace my glass when it lost a battle with gravity and a concrete slab, and noticed at the time, they have just about any part that you could need, including the board that contains the FP scanner.
y2whisper said:
you might not need both, but to be safe spend the extra $5. I haven't used the one I bought since it appears to be working fine.
Click to expand...
Click to collapse
The sticker like cover of my scanner is peeling away. Is this the same as the cover that they have for sale?
you mean the black put your finger against? the cover is actually underneath that.
borgib said:
The sticker like cover of my scanner is peeling away. Is this the same as the cover that they have for sale?
Click to expand...
Click to collapse
y2whisper said:
you mean the black put your finger against? the cover is actually underneath that.
Click to expand...
Click to collapse
I bought it before I saw your post. You are right. The cover actually rests underneath the FP scanner itself.
In stead of buying the entire scanner, what I did was super glue the sticker back down. It's not exactly pretty, but the scanner still works flawlessly.
Well like some others here I have a faulty S-Pen. It starts interacting with the screen about 1-2cm away which is VERY frustrating. After seeing some threads here I got in touch with Samsung Customer Support and this is what I got.
I sent
I've had an issue with my s-pen over the last few weeks. The pen will ''''click'''' or ''''draw '''' something on the screen when its about 1-2cm away from the screen.
This makes annotation and drawing very difficult as it keeps pressing when I do not mean to.
Is this a firmware issue or hardware issue? From what I''''ve read online it looks to me to be hardware related.
Many thanks,
Click to expand...
Click to collapse
This is what I got in return.
Dear Ben
Thank you for contacting Samsung.
I'm afraid that the s-pen is designed to work in this manner. It is an option that most customers tend to prefer so that the screen does not actually have to be touched/scratched by the pen. I'm sorry if this is an inconvenience to you.
If you require any further assistance, please contact Samsung again and we will be more than happy to help.
Kind regards
Ciaran
Online Support Team
SAMSUNG Customer Support Centre
Click to expand...
Click to collapse
I know thats total BS. Who would want a stylus that unpredictably touches the screen without touching it?
Your thoughts?
khsbenny said:
total BS
Click to expand...
Click to collapse
+1
Well, that's not how I would want the S-Pen to work and for me that's not how it does work so I'd suggest you get back to them and explain that what you have is a definite problem.
For me the S-Pen does pretty much exactly what you (or any other sane person) would want - it takes a gentle but quite deliberate contact with the screen to make anything happen.
This is the same problem I have it really is frustrating :-!
Sent from my GT-N7000 using xda premium
The pen should be detected when slightly above the surface of the screen, that's how my Wacom tablet works as well, but it should never "click" without actually touching the surface so there's definately something wrong.
You could try to calibrate your sensors and do a factory reset. If neither solve the problem then I would press Samsung to send a replacement pen.
bioweb said:
The pen should be detected when slightly above the surface of the screen, that's how my Wacom tablet works as well, but it should never "click" without actually touching the surface so there's definately something wrong.
You could try to calibrate your sensors and do a factory reset. If neither solve the problem then I would press Samsung to send a replacement pen.
Click to expand...
Click to collapse
I've resetted, tried different roms and the only way I can get it to work normally is by moving the end of the pen. Its only a temporary solution though and only lasts a few minutes.
It's deffinately a hardware fault within the pen, its a tiny rubber o-ring between the magnet and the coil which breaks up over time allowing them to stay in contact when they shouldnt be, I replaced mine with cotton and it works like a charm now.
Samsung are talking out their arse's!
This is definately not normal behaviour as it defeats the whole purpose of the pen being pressure sensitive and it's just a load of bull that's what people prefer as it screws up any accuracy. I'm not aware of any setting that would invoke this behaviour so I'd say it's definately a hardware related issue.
Samsung Service Idiots said:
I'm afraid that the s-pen is designed to work in this manner.
Click to expand...
Click to collapse
My thoughts? Sorry for nerding, but the answer is: LOL! If this is how it´s designed to work, millions of users (including me) are using a defect device.
The only way to reproduce this pen-behaviour is to lie down on your bed and to use the Note with the screen pointing to the ground (technical reasons).
That confirms that the s-pen is scratching the screen!
I've just sent them the exact same message as copied from your post, lets see what reply they give me
RudiRulez said:
I've just sent them the exact same message as copied from your post, lets see what reply they give me
Click to expand...
Click to collapse
That will be interesting actually, I wonder if they'll offer you a new pen.
Sent from my GT-N7000 using XDA
Samsung technical support are crap. I rang them because my 7.7 went into a boot loop every time I powered off and had to let the battery go flat to escape from the loop. The solution they suggested was to never power off and when I argued that I should be able to power down they hung up on me. I returned the 7.7 to Amazon for a re-fund within the 30 days and got a replacement from Hong Kong with 3g for £60 less.
I'm glad samsung is not in automobile or aviation industry - people would die because of such a low quality control.
I think they might send you a free air compressor, when you tell them that the pressure sensivity doesn't work at 2cm above the screen without
Boy124 said:
I'm glad samsung is not in automobile or aviation industry - people would die because of such a low quality control.
Click to expand...
Click to collapse
from what I read before, Samsung originated as a company selling trade exports of fish, vegetables and fruits to China.
Wonder if trying a third party penabled pen would make a difference.
Sent from my GT-N7000 using xda premium
i found the solution. just wrap some metal foil above the button and the behaviour is gone. use some cellotape. saw on youtube. it is not mechanical.
Sent from my GT-N7000 using XDA
Will give that a try tomorrow thanks ;-)
Sent from my GT-N7000 using xda premium
msnxda said:
i found the solution. just wrap some metal foil above the button and the behaviour is gone. use some cellotape. saw on youtube. it is not mechanical.
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
Err which button are you talking about?
I got my tablet a couple months ago and it had been working great up until around ~4 weeks after I got it. Perhaps I didn't notice before, but my spen periodically creates "tails" when I end my strokes. (Picture below)
I've tested a few apps (including snote) and it seems to happen in all of them (except layer paint!). I doubt this has anything to do with the tablet itself... I'm more suspicious of my spen's pressure sensitivity being wonky.
Have any of you experienced this before?
XDA won't let me hyperlink since I'm new
i.imgur.com/se29IqJ.png
Thats because the tip hasmt finished coming up before you move the pen
Sent from my GT-N8013 using xda app-developers app
Cykon said:
I got my tablet a couple months ago and it had been working great up until around ~4 weeks after I got it. Perhaps I didn't notice before, but my spen periodically creates "tails" when I end my strokes. (Picture below)
I've tested a few apps (including snote) and it seems to happen in all of them (except layer paint!). I doubt this has anything to do with the tablet itself... I'm more suspicious of my spen's pressure sensitivity being wonky.
Have any of you experienced this before?
XDA won't let me hyperlink since I'm new
i.imgur.com/se29IqJ.png
Click to expand...
Click to collapse
Just wondering, do you use a case with magnets in it? Some users have reported the magnets interfering with the wacom digitizer
That behavior is not characteristic of magnetic interference.
It's more likely just the pen tip not being completely lifted fast enough.
klau1 said:
That behavior is not characteristic of magnetic interference.
It's more likely just the pen tip not being completely lifted fast enough.
Click to expand...
Click to collapse
I'm using Samsung book cover case
Take a look at the threads discussing magnetic interference's effect on S-Pen and the pictures posted.
They don't look like that.
Cykon said:
I'm using Samsung book cover case
Click to expand...
Click to collapse
Official Samsung book case cover?
Anyway, best thing to do is take the case off and test. IF its still doing it then you know its NOT the case as Klau1 suggests. IF it stops, do a few more tests with and without the cover and then do a few graphs and write a thesis on it, you know for science
It may also be the sensitivity of the spen that is causing it......
Riki1kenobi said:
Official Samsung book case cover?
Anyway, best thing to do is take the case off and test. IF its still doing it then you know its NOT the case as Klau1 suggests. IF it stops, do a few more tests with and without the cover and then do a few graphs and write a thesis on it, you know for science
It may also be the sensitivity of the spen that is causing it......
Click to expand...
Click to collapse
Yeah sorry lol, I sent that one from my phone.
It is Samsung's official book cover case, I tried taking it off and it still seems to make the same stray marks... I followed up by adjusting the potentiometer and yet again, the same marks... with a less sensitive stylus.
I always wanted to buy a better stylus anyway, so I might do that and see if it helps resolve the issue... well at least kind of resolve =/
yes, it's just the stylus. Same happens on mine depending on how you handle the pen.
I had the same problem when I was installing N8010 4.1.1 Rom on my N8013
What's the over/under on this thing coming off??? Seems awfully flimsy to me.
skinnytoo2 said:
What's the over/under on this thing coming off??? Seems awfully flimsy to me.
Click to expand...
Click to collapse
here's to hoping a 3rd party makes a replacement? or something better. almost wanting to get the wireless setup just to avoid this being an issue.
Lol...I went back yesterday and asked about wireless charging!!!
Sent from my SM-G900V using Tapatalk
I had an old Samsung flip phone years ago with a similar cover. It stayed in place and never broke.
Yeah and it depends on the user how long the phone will take weather it dont have the cover on it.
I had that Sammy also. It was the flip one with the keyboard. Cool phone!
Sent from my SM-G900V using Tapatalk
skinnytoo2 said:
I had that Sammy also. It was the flip one with the keyboard. Cool phone!
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
I have also have had sammy. But it was not flip with my keyboard. I will ask you how it works ?.
skinnytoo2 said:
I had that Sammy also. It was the flip one with the keyboard. Cool phone!
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
How much for it?
skinnytoo2 said:
Lol...I went back yesterday and asked about wireless charging!!!
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
Gs4 qi recievers work on gs5, im using it now.
darren.wlsn1 said:
Gs4 qi recievers work on gs5, im using it now.
Click to expand...
Click to collapse
Do you have a link? Do we need a special battery cover? Thanks!
skinnytoo2 said:
Do you have a link? Do we need a special battery cover? Thanks!
Click to expand...
Click to collapse
I work for Ravpower and use there charger and the reciever from gs4 so no bs case involved or battery cover.
darren.wlsn1 said:
I work for Ravpower and use there charger and the reciever from gs4 so no bs case involved or battery cover.
Click to expand...
Click to collapse
funny running into you on these forums lol
I cant get the freaking cover off with my nail. especially with my case on. its driving me nuts.
hibby50 said:
funny running into you on these forums lol
I cant get the freaking cover off with my nail. especially with my case on. its driving me nuts.
Click to expand...
Click to collapse
Wholly crap hib i didnt see it was you, ya im on a guys gs5 selling him a wireless charger and noticed gs4 reciever works fine. Nice to see ya!!
The cover is really, really annoying. Especially for me, who uses bluetooth through my car speakers for my main music stuff. So each time I get in the car I plug the phone into the 12 volt. And each time, I have to pry open that cover. The worst part is, it doesn't even stay open! I also just got my Incipio dual layer protection case in the mail and now its even harder to get the charging cover off. It's really aggravating. I don't even think it closes correctly either. It always looks like its not snapped down all the way. Just, bleh. Most annoying quirk on the 4 Samsung phones I've owned.
just get the spare battery charge kit so you never have to mess with it. Its also a better means of going from zero to 100 than wireless charger
xgerryx said:
The cover is really, really annoying. Especially for me, who uses bluetooth through my car speakers for my main music stuff. So each time I get in the car I plug the phone into the 12 volt. And each time, I have to pry open that cover. The worst part is, it doesn't even stay open! I also just got my Incipio dual layer protection case in the mail and now its even harder to get the charging cover off. It's really aggravating. I don't even think it closes correctly either. It always looks like its not snapped down all the way. Just, bleh. Most annoying quirk on the 4 Samsung phones I've owned.
Click to expand...
Click to collapse
Yeah I'm not really sure what to do here. I have a bunch of 3D models for phone docks / car docks / etc for the gs3 and gs4, the battery cover is a total nuisance on the gs5, especially because it doesn't really stay open after you open it (I'm trying to imagine how to go about designing a dock for this thing).
I do 3D modeling and have a 3D printer, if anyone has an idea for an improvement... holler. I doubt we'll see any kind of other 3rd party replacement otherwise as it's attached to the phone and clearly involved with waterproofing. not sure if it's worth the trade-off!
anywho guess I'll be giving wireless charging a try again...
If you take off the battery cover there is a screw where it holds the USB cover just take it off your not prone to accidents
Sent from my GT-I9505G using xda app-developers app
I bought a bodyglove just made to charge port cover more of a pain with big hands lol I thought about just removing it just dont want to break it
Galaxy S5
I hate things that dangle in general.
LeKtRiCzzz said:
If you take off the battery cover there is a screw where it holds the USB cover just take it off your not prone to accidents
Sent from my GT-I9505G using xda app-developers app
Click to expand...
Click to collapse
Yeah definitely good that it's easy to do that - personally I'm not really upset or frustrated; it's awesome to add waterproofing - I'm just trying to puzzle out the best way to keep the feature while also making the phone easy to slide into a dock (preferably with one hand), you know?
Hey xda,
I received my device yesterday finally.
After all those good and also bad reviews I was still happy to get my OP5. Right now I'm astonished by the performance of this device. The camera is fine I don't see a point in arguing it's bad. It's not.
I use my 5 for 24hrs now and I didn't need to start my computer once because I needed more power or anything. I love it. However I still have a few concerns, which I haven't seen being mentioned anywhere here yet.
First, my volume key is rattling, it's not tight. I can slightly move it with my finger (about 0.3mm). It's not a huge problem but my 3 year old HTC m8 never had this problem, even though I dropped it a hundred times and also having very similar body and keys.
Second the aluminum/metal frame around the cameralens and the glas is already loosing its color. I mean I put this phone in my pocket twice. There's has never been huge force on this part yet. The most of the time I just leave it at home on a table on a microfiber cloth and still the color is already flaking of.
Do you have similar/the same problems? I think about contacting the support.
Thank you in advance.
Here is a picture of what I'm talking about.
Yeah, that seems like a warranty issue to me. I'd be contacting OP about it.
Or just scrape off the rest of the black paint on the camera housing - free and cheap chrome bling!
If that is genuinely just in your pocket with nothing else touching the device (e.g. keys/coins) then definitely a warranty issue, could it be the stud/rivet on a pair of jeans as you slide it in/out? My volume button has no perceptible play in it.
Elnrik said:
Yeah, that seems like a warranty issue to me. I'd be contacting OP about it.
Or just scrape off the rest of the black paint on the camera housing - free and cheap chrome bling!
Click to expand...
Click to collapse
Yeah I would have done this if my device was a year old or even a half and this happens, but not after 24hrs. I rather contact the support.
VoodooSix said:
If that is genuinely just in your pocket with nothing else touching the device (e.g. keys/coins) then definitely a warranty issue, could it be the stud/rivet on a pair of jeans as you slide it in/out? My volume button has no perceptible play in it.
Click to expand...
Click to collapse
Thank you for your reply. I think I will return it then, if this was a problem to everyone I would have just lived with it.
Do you mean the dent on the upper part of the camera frame, in the middle? I think that's intentional for whatever reason.
dreinulldrei said:
Do you mean the dent on the upper part of the camera frame, in the middle? I think that's intentional for whatever reason.
Click to expand...
Click to collapse
That's the NFC antenna
Sent from my ONEPLUS A5000 using Tapatalk
Good to know, just knew it was intentional.
// Second the aluminum/metal frame around the cameralens and the glas is already loosing its color. //
I had this out of the box .. not sure what to do since i have a feeling this will happen over time regardless.
Mine arrived with scratches on the camera bezel. Most noticeable is on the top of the bezel, in the middle, where there is an indentation for the NFC Antenna. It seems this is very common based on thread on OnePlus's own forums.
I first opened this thread, and an admin closed is saying it is normal - this is unacceptable:
https://forums.oneplus.net/threads/solved-oneplus-5-came-scratched-what-to-do.554823/
I then opened this thread, which allowed for proper discussion:
https://forums.oneplus.net/threads/...the-scratches-my-new-op5-arrived-with.555362/
And then someone linked to this thread, where others have the same issue:
https://forums.oneplus.net/threads/etched-line-on-top-edge-of-rear-camera-glass.553906/
My phone also came with scratches on the right side of the camera bezel.
OnePlus has opened an RMA ticket for replacement - I have to send it to Acer to inspect to determine if it is worth of a replacement.
Here is the kicker... I have to pay for the shipping! I should not be out of pocket for a manufacturing defect. I need to call in and see what they are willing to do.
Funk Wizard said:
That's the NFC antenna
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
I believe you but if you don't mind can you post some link etc. which confirmed it's NFC antenna ¿
Sent from my ONEPLUS A5000 using XDA-Developers Legacy app
PuvMan said:
Mine arrived with scratches on the camera bezel. Most noticeable is on the top of the bezel, in the middle, where there is an indentation for the NFC Antenna. It seems this is very common based on thread on OnePlus's own forums.
I first opened this thread, and an admin closed is saying it is normal - this is unacceptable:
https://forums.oneplus.net/threads/solved-oneplus-5-came-scratched-what-to-do.554823/
I then opened this thread, which allowed for proper discussion:
https://forums.oneplus.net/threads/...the-scratches-my-new-op5-arrived-with.555362/
And then someone linked to this thread, where others have the same issue:
https://forums.oneplus.net/threads/etched-line-on-top-edge-of-rear-camera-glass.553906/
My phone also came with scratches on the right side of the camera bezel.
OnePlus has opened an RMA ticket for replacement - I have to send it to Acer to inspect to determine if it is worth of a replacement.
Here is the kicker... I have to pay for the shipping! I should not be out of pocket for a manufacturing defect. I need to call in and see what they are willing to do.
Click to expand...
Click to collapse
Thanks for your reply, didn't see it earlier. Here in Europe you don't have to pay for your warranty in the first 2 weeks after buying at all, it's a law. Sucks you have to pay. However I contacted the support and got a return ticket for a repair. But after hearing that the jelly screen is 'normal' and won't be fixed (can't be), I canceled my repair ticket and went for a return ticket. I'm really pissed - I paid 570 Euros for a cheaply build Device. I mean it's fast and camera is great, sure. But the build quality is really underwhelming.
And after thinking about all this for a bit I'm pretty sure my device was broken even before I got it, I probably just didn't noticed it when I unboxed it.