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Hi, I've now used the Nuxus One for a few days and I'm pretty happy with it and all it's fancy fetures.
The phone works flawlessly and the only minor issue I'm willing to report is the fact that when the phone is lying on the table the touchscreen doesn't respond as quickly as it does when holding it in hand..
I've also noticed that if you touch the shell of the phone with a finger while trying to use the touchscreen, everything goes back to normal.
Is it a flaw only present in mine or is it an issue that involves the capacitive touch screen of the Nexus?
Video Proof
This is the video I've taken with my other phone so it would me much clearer what I mean..
The quality is not great but I hope it will be explicative enough..
http://www.youtube.com/watch?v=hXPpyGwuSzM
mine work correctly, try it on another table
I've tried it on different surfaces but the result it's the same..
Problem is that it doesn't always do it, so it's difficult to judge if a surface works better than an other.
I've called HTC support and together with them I've done some tests, like letting another person use it the same way, but nothing changes.
I've also done a hard reset and nothing has changed so I think I will have to send it in hoping they will fix it..
I envy you in the US where you can just ask for a replacement...
Is it possible that your fingers are real dry and or you are working in a dry low humidity environment?
rotohammer said:
Is it possible that your fingers are real dry and or you are working in a dry low humidity environment?
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Click to collapse
Hi,
I don't think so, since I've now tried it in different environments and by different people...
This is very weired..and annoying..
I've had my Nexus One for over a month, but I recall having the same issue one day early on.
Similarly, I've had days where I can't operate the touchpad on my notebook computer because my fingers were dried out from handling solvents.
I have an associate that has a similar issue when the phone is in a leather holster case. She has to take the phone out on occasion to operate it, most while driving.
havent had any issues. Call them for a replacement
I think I will do so!
The problem is minor but sometimes can be a real nuisance..
Looks like screen isn't grounded properly.
Yes, I think so too. It must be something electrical. When I keep it in hand or touch it, the static electricity must not influence it, but it does so if I try using it lying on its own.
I've taken another video changing the surface on which I use it on..
Take a look: http://www.youtube.com/watch?v=iZ-nS_h5Pqs
I'm glad to see you're still investigating. Because the problem is so repeatable, and the fact that its not a common complaint, I'd conclude theres a something wrong with your phone.
One thing I'd try is to remove the battery for 8hrs (overnight) and see if that make a difference. I've worked with a lot of electronic devices that behave badly after receiving a static discharge. Sometimes leaving it sit without power helps the static dissipate.
But the fact that it works while on the laptop would indicate a poor ground from the touchscreen circuit to the chassis of the phone, as the proximity of the laptop changes the capacitance of the internal circuit enough to overcome the lack of effect that the chassis alone needs to provide.
hehe I have to investigate to be sure this is a bug relative to my device so that when I will send it in for repair they will have to find a way to solve it and not just pretend it doesn't exist...
try pressing with all skin and not with your nail. It needs heat to work.
htcmagic said:
It needs heat to work.
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Click to collapse
No, it doesn't. To prove it, hold a metal spoon and slide it across your screen. Mine works.
this was a common problem on the G1 and the way the capacitive screen was designed. In order for it to be functioning completely, HTC told users that he needed to have it in his hand or at least a finger or two touching the phone. HTC said that it simulated a circuit (the hand on the phone made a complete circuit while just touching it left the circuit incomplete) I have noticed the same thing on the N1... it works great in my hand on if i am touching the sides with a finger and scrolling or using it, but if i just lay it down and try to scroll/touch with 1 finger it becomes much less responsive, the same way the G1 would.
i will see if i can find the exact thread over in the G1 forums where all this is posted.
It makes sense, but then, why others work? mmm...
Batas said:
It makes sense, but then, why others work? mmm...
Click to expand...
Click to collapse
The only thing I found while googling is that you need some humidity in the air for it to work effectively. I'm really not sure if that applies to this specific design though.
I've never had an issue with using the screen on a table, so this is probably isolated, I'd give htc a call and ask for repairs.
Edit: I just tried for the hell of it doing the pinky touch on the frame, and the soft buttons became much more responsive. Hmm
Well like some others here I have a faulty S-Pen. It starts interacting with the screen about 1-2cm away which is VERY frustrating. After seeing some threads here I got in touch with Samsung Customer Support and this is what I got.
I sent
I've had an issue with my s-pen over the last few weeks. The pen will ''''click'''' or ''''draw '''' something on the screen when its about 1-2cm away from the screen.
This makes annotation and drawing very difficult as it keeps pressing when I do not mean to.
Is this a firmware issue or hardware issue? From what I''''ve read online it looks to me to be hardware related.
Many thanks,
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Click to collapse
This is what I got in return.
Dear Ben
Thank you for contacting Samsung.
I'm afraid that the s-pen is designed to work in this manner. It is an option that most customers tend to prefer so that the screen does not actually have to be touched/scratched by the pen. I'm sorry if this is an inconvenience to you.
If you require any further assistance, please contact Samsung again and we will be more than happy to help.
Kind regards
Ciaran
Online Support Team
SAMSUNG Customer Support Centre
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Click to collapse
I know thats total BS. Who would want a stylus that unpredictably touches the screen without touching it?
Your thoughts?
khsbenny said:
total BS
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+1
Well, that's not how I would want the S-Pen to work and for me that's not how it does work so I'd suggest you get back to them and explain that what you have is a definite problem.
For me the S-Pen does pretty much exactly what you (or any other sane person) would want - it takes a gentle but quite deliberate contact with the screen to make anything happen.
This is the same problem I have it really is frustrating :-!
Sent from my GT-N7000 using xda premium
The pen should be detected when slightly above the surface of the screen, that's how my Wacom tablet works as well, but it should never "click" without actually touching the surface so there's definately something wrong.
You could try to calibrate your sensors and do a factory reset. If neither solve the problem then I would press Samsung to send a replacement pen.
bioweb said:
The pen should be detected when slightly above the surface of the screen, that's how my Wacom tablet works as well, but it should never "click" without actually touching the surface so there's definately something wrong.
You could try to calibrate your sensors and do a factory reset. If neither solve the problem then I would press Samsung to send a replacement pen.
Click to expand...
Click to collapse
I've resetted, tried different roms and the only way I can get it to work normally is by moving the end of the pen. Its only a temporary solution though and only lasts a few minutes.
It's deffinately a hardware fault within the pen, its a tiny rubber o-ring between the magnet and the coil which breaks up over time allowing them to stay in contact when they shouldnt be, I replaced mine with cotton and it works like a charm now.
Samsung are talking out their arse's!
This is definately not normal behaviour as it defeats the whole purpose of the pen being pressure sensitive and it's just a load of bull that's what people prefer as it screws up any accuracy. I'm not aware of any setting that would invoke this behaviour so I'd say it's definately a hardware related issue.
Samsung Service Idiots said:
I'm afraid that the s-pen is designed to work in this manner.
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Click to collapse
My thoughts? Sorry for nerding, but the answer is: LOL! If this is how it´s designed to work, millions of users (including me) are using a defect device.
The only way to reproduce this pen-behaviour is to lie down on your bed and to use the Note with the screen pointing to the ground (technical reasons).
That confirms that the s-pen is scratching the screen!
I've just sent them the exact same message as copied from your post, lets see what reply they give me
RudiRulez said:
I've just sent them the exact same message as copied from your post, lets see what reply they give me
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That will be interesting actually, I wonder if they'll offer you a new pen.
Sent from my GT-N7000 using XDA
Samsung technical support are crap. I rang them because my 7.7 went into a boot loop every time I powered off and had to let the battery go flat to escape from the loop. The solution they suggested was to never power off and when I argued that I should be able to power down they hung up on me. I returned the 7.7 to Amazon for a re-fund within the 30 days and got a replacement from Hong Kong with 3g for £60 less.
I'm glad samsung is not in automobile or aviation industry - people would die because of such a low quality control.
I think they might send you a free air compressor, when you tell them that the pressure sensivity doesn't work at 2cm above the screen without
Boy124 said:
I'm glad samsung is not in automobile or aviation industry - people would die because of such a low quality control.
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from what I read before, Samsung originated as a company selling trade exports of fish, vegetables and fruits to China.
Wonder if trying a third party penabled pen would make a difference.
Sent from my GT-N7000 using xda premium
i found the solution. just wrap some metal foil above the button and the behaviour is gone. use some cellotape. saw on youtube. it is not mechanical.
Sent from my GT-N7000 using XDA
Will give that a try tomorrow thanks ;-)
Sent from my GT-N7000 using xda premium
msnxda said:
i found the solution. just wrap some metal foil above the button and the behaviour is gone. use some cellotape. saw on youtube. it is not mechanical.
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
Err which button are you talking about?
Some weird S-pen behavior was brought up in this thread:
http://forum.xda-developers.com/showthread.php?t=1935657&page=3
At first I was not aware (like most of us?) that my pen too suffered from these flaws but I decided to try it and discovered that I too could indeed replicate the "errors" mentioned.
I think it is time we bring some light into this matter so here is how to test if your phones S-pen behaves erratically or not:
- Go to your dialpad
- Enter *#0*#
- Press 'Wacom Test'
- Draw long diagonal lines from upper left to lower right. Also try drawing in the lower right (and left) corners.
- Press and hold the pen-button while pressing and holding pen at screen to take a screen-shot.
- Result is stored in Storage/SDCard0/Pictures/ScreenShots/
My belief is that all phones share this "flaw" and that those saying they don't, simply haven't tested it properly. But this is just my guess and I may be wrong about this.
Anyway, please give it a try and report your results here.
Here is a link to an image showing the problem:
http://wfurl.com/67f4046
My test:
http://i9.photobucket.com/albums/a99/k0nane/SamsungGalaxyNote2/Screenshots_2012-10-20-14-19-32.png
I believe it is a matter of how fast you are doing it.
i believe my Note I abd this Note II both have this problem...we need to cobtact samsung for this
My note 10.1 with fast no problems but with slow out has some imperfections
Sent from my GT-N8000 using xda app-developers app
hoss_n2 said:
My note 10.1 with fast no problems but with slow out has some imperfections
Sent from my GT-N8000 using xda app-developers app
Click to expand...
Click to collapse
Oh there is a whole bunch of waves on the right side of your screen-shot. They are very subtle, but they are there.
They will become more visible if you draw longer lines and at slightly more than 45 degree angle.
I went to a mall today and tried their Note II and just as I expected it had the very same "flaw" when I tested it.
So I believe the people claiming not to have this issue, are either not doing the testing the same way as described, or simply not noticing the flaws.
It is not a big deal for most users of course.
But for people doing a lot of drawing it can be quite bothersome, since these "flaws" will affect all kinds of drawing in a subtle way, not just when drawing diagonal lines.
white-k said:
Oh there is a whole bunch of waves on the right side of your screen-shot. They are very subtle, but they are there.
They will become more visible if you draw longer lines and at slightly more than 45 degree angle.
I went to a mall today and tried their Note II and just as I expected it had the very same "flaw" when I tested it.
So I believe the people claiming not to have this issue, are either not doing the testing the same way as described, or simply not noticing the flaws.
It is not a big deal for most users of course.
But for people doing a lot of drawing it can be quite bothersome, since these "flaws" will affect all kinds of drawing in a subtle way, not just when drawing diagonal lines.
Click to expand...
Click to collapse
I tried today 2 note II and another note 10.1 all have same issue, very strange
Sent from my GT-N8000 using xda app-developers app
It could just be that your hand is not drawing straight. Remember its plastic on glass, not much friction. Try doing this with a ruler and see if its any different.
I've informed Samsung about this, awaiting a reply. :fingers-crossed:
I don't experience this at all :-\
Sent from my GT-N7100 using xda app-developers app
sHaHiN786 said:
I've informed Samsung about this, awaiting a reply. :fingers-crossed:
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Click to collapse
Awesome! Please let us know if they reply. :good:
I think the problem lies in the wacom pen. I noticed a slight displacement of the tip in relation to the pen. The slower it gets the more dramatic the waves.
Sent from my GT-N7105 using xda premium
mix1987 said:
I think the problem lies in the wacom pen. I noticed a slight displacement of the tip in relation to the pen. The slower it gets the more dramatic the waves.
Sent from my GT-N7105 using xda premium
Click to expand...
Click to collapse
The tip may seem a bit wonky, but I am now pretty sure the waves comes from some kind of (magnetic or otherwise?) "interference".
As I went to the mall to try out their S-pen, I noticed a HUGE wave-bulge in the middle of the screen! First I thought that some customers had just poked the screen a bit too hard, but then I flipped the device over and discovered an electronic(magnetic?) anti-theft-gadget attached to the exact opposite side of the device, where that big wave-bulge (looking like an onion) appeared when drawing.
I even took photo-proof of this. I'll try to upload them here if I can find the time.
Here are photos from the mall.
One photo shows interference in the shape of an onion.
The other photo shows the security-device on the back causing the bulgy waves.
Maybe this will help someone with more technical knowledge deduce what causes the "normal" smaller waves on all our phones?
Bulgy waves:
http://wfurl.com/e0a662e
Security-device:
http://wfurl.com/ac3d39e
Hmm, Wacom active digitizer pens are affected by magnets so it's not surprising that large bulge thing happened in the store.
Don't know if it's the same thing with the Note2 screens though. My Note1 has a similar issue in the very top left corner (you can't draw straight lines there).
Supposedly even metal parts near the screen can actually affect the writing ability of the Wacom digitizer but the driver is supposed to compensate for that. Perhaps the driver isn't calibrated as well as it should be.
white-k said:
Here are photos from the mall.
One photo shows interference in the shape of an onion.
The other photo shows the security-device on the back causing the bulgy waves.
Maybe this will help someone with more technical knowledge deduce what causes the "normal" smaller waves on all our phones?
Bulgy waves:
http://wfurl.com/e0a662e
Security-device:
http://wfurl.com/ac3d39e
Click to expand...
Click to collapse
Good find, Samsung have yet to reply to me, I've had problems with them in the past making false claims, so I'm giving them till tomorrow the latest, then I'll be contacting them directly, they have the worst customer service I have ever experienced.
sHaHiN786 said:
Good find, Samsung have yet to reply to me, I've had problems with them in the past making false claims, so I'm giving them till tomorrow the latest, then I'll be contacting them directly, they have the worst customer service I have ever experienced.
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Click to collapse
Cool. Someone needs to address this issue to them. You could even refer to this thread, to show them, if you want. Keep us updated buddy! :good:
white-k said:
Cool. Someone needs to address this issue to them. You could even refer to this thread, to show them, if you want. Keep us updated buddy! :good:
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Due to religious events, I was busy, but I can confirm that the fault is with our S-Pen, I went to Phones4U and tested their device, and used their pen on my phone which did not produce the same lines as my pen does. I will upload photo's later. I will contact Samsung on Monday.
sHaHiN786 said:
Due to religious events, I was busy, but I can confirm that the fault is with our S-Pen, I went to Phones4U and tested their device, and used their pen on my phone which did not produce the same lines as my pen does. I will upload photo's later. I will contact Samsung on Monday.
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Click to collapse
Interesting. I was almost convinced that this was a problem on all Note II's.
Please do upload some photos. Will be interesting to see.
Where is your Galaxy Note 2 made from? Mine from Korea and no problem!
i don't see this problem on my note 2, maybe your hands are shaking?
A picture is worth a thousands words
I have circled in green the correct lines, in red the stray ones.
Why does it behave this way? It is no even co sistent, that is it does not happen always on the same spot
I get that too, don't know why.
Me too
Verstuurd vanaf mijn GT-I9300 met Tapatalk
I think it is happening because the pen is not communicating with the screen properly. Meaning that when you lift the pin up instead of pulling it straight up you're pulling it slightly at an angle and the pen is still close enough to communicate with the screen.
Sent from my GT-N8013 using XDA Premium HD app
Temetka said:
I think it is happening because the pen is not communicating with the screen properly. Meaning that when you lift the pin up instead of pulling it straight up you're pulling it slightly at an angle and the pen is still close enough to communicate with the screen.
Sent from my GT-N8013 using XDA Premium HD app
Click to expand...
Click to collapse
Exactly, im thinking that too. Or atleast it looks like that when writing. It's annoying but you can live with it - i dont care show much about it when writing, but when drawing it is awful.
enigma_x said:
Exactly, im thinking that too. Or atleast it looks like that when writing. It's annoying but you can live with it - i dont care show much about it when writing, but when drawing it is awful.
Click to expand...
Click to collapse
Might be the damaged SPen nib.My one was kinda wearing out so it justs does crazy stuff.Try replacing it to see if it works
Its not damaged, don't waste your money on a new one. It's Samsung's fault as they didn't fixed all the bugs in the firmware when they developed the product. I have lots of friends that use Note in school and everyone has this problem. That includes n8010 n8000 n8013.. The solution is either try using LectureNotes and apply some of the built in filters or try to teach yourself how to write in a way that there are no nibs. Also, be aware that some parts of the screen are more affected than other parts.
I think i might have insight here..
I recently looked into dev settings on my nexus 4 and set 'show pointer" out of curiosity. It is very interesting how the systems tells you not only the coordinates of the pointer, but the change in x- and y-coordinates, aka the speed of your finger as you glide. It also extrapolates where your finger would end up based on that speed, much like a momentum simulation.
I think whats happening here is that as you lift, you might flick the tip just a millimeter or so but at a high speed and the system extrapolates the line quite unnaturally. I might be wrong here tho, its just a theory.
Edit: looking back at the photo, notice that the lines happen as you lift the pen and not as you set it down..
Sent from my Nexus 4 using xda app-developers app
Happens to me too. I don't think that everyone here doesn't know how to lift a pen when they stop writing.
That doesn't make sense. It's a Samsung issue that I hope they fix in the next update.
thegios said:
A picture is worth a thousands words
I have circled in green the correct lines, in red the stray ones.
Why does it behave this way? It is no even co sistent, that is it does not happen always on the same spot
Click to expand...
Click to collapse
Does your case have a magnet on it? Sometimes magnets mess with Note 10.1 S-Pen.
Hahahalalala said:
Does your case have a magnet on it? Sometimes magnets mess with Note 10.1 S-Pen.
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Click to collapse
I have the original samsung case that yes, have small magnets on the edge and in the middle
thegios said:
I have the original samsung case that yes, have small magnets on the edge and in the middle
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Click to collapse
The original samsung case shouldn't give any problems,. but try taking it out for a while and see how that goes.
If not, call Samsung Support.
So far, I'm not able to replicate the stray line issues here, but my case (some generic flip cover with an elastic band to hold it shut) does not have magnets because I was concerned about the effect on the s-pen behavior so it could be that.
However, in terms of a fix you could try adjusting the sensitivity of your s-pen itself.
CAUTION!! you may damage it by doing so, I'm not responsible etc etc, do at your own risk !! ---
The click button along the side of the s-pen (with the ridges in it) is remove-able and underneath it is a screw you can adjust (in very small increments please) to adjust the sensitivity of the pen. The screw NEAREST the pen tip (there are two screws next to each other) is what you would adjust --- going CLOCKWISE to DECREASE sensitivity, and COUNTER-CLOCKWISE to INCREASE sensitivity.
I adjusted it to be slightly less sensitive as my pen was registering on the screen sometimes without touching it --- it appears that the tail-ended portions of your E's may also be a result of over-sensitivity.
YMMV of course
I'vehad the Note 4 for a few days and the S-Pen feels quite loose to me. It can even move around a 1mm when in its silo.
I compared it to my friends Note 3 and it felt very tight. It also feels much more tight when inserted with no movement.
Anyone with the same problem?
I'm just concerned that it will get only worse.
My note 4 have no problem with spen
Try factory reset
Sent from my SM-N910L using XDA Free mobile app
I had that problem this morning. I took my case off and reinsert the pen and now it's nice and sturdy again. Maybe the pen wasn't inserted all the way?
I double checked and it's all the way in. If I'm the only one I guess I got a defective one ...
honhan0904 said:
My note 4 have no problem with spen
Try factory reset
Sent from my SM-N910L using XDA Free mobile app
Click to expand...
Click to collapse
Why would a factory reset do any help? lol. The pen is loose whilst in the phone!
Oh sorry i think it not responsive when touch on the phone
Sent from my SM-N910L using XDA Free mobile app
samxxx99 said:
I double checked and it's all the way in. If I'm the only one I guess I got a defective one ...
Click to expand...
Click to collapse
Try putting the pen in with the button facing down. Seems if it's facing up, it does jiggle a little.
It actually feels more firm with button facing down. But it doesn't solve the problem completely in my case
lol, same story here. just wanted to create a tread...
i have 3 note4's at the moment (due to display problems): 2 of them have loose spen, at one device it sits tight like on my note3!
a solution is to put one or two layers of transparent tape around the silver end of the s-pen, although i do not prefer this method
as it looks not good...
I decided to return my device on Thursday since it was actually bothering me, but funny thing is Samsung is still claiming it is not a defect and studying my case. They even went as far as show me another unit with the same problem.
I really hope upcoming batches will have it ironed out.
Does anyone know a solution in fixing the loose s-pen? The one with tape doesn't work out well, and is not really aesthetic...
Have you tried comparong inserting the S-Pen with the button facing up and facing down? I had the same problem on my 10.1 2014 and it was much tighter when the button was facing down in the case. I know it's not a solution, but it might help.
iR¡[email protected]!* from i9505 via Tapatalk 4
Do about 20 jumping jax with phone in hand. If the spen slips out of place its a defect.
You could then argue it has s heath and should allow you to run with device.
Mine is snug, my Note 3 was a bit loose but it never fell out or anything. I guess if it's inside the silo and doesn't slip out with normal usage it's not a defect.
i added now one layer (one wrung around) of clear tape (which i do not like aesthetically!!), and now the spen sits tight.
button up or down didn't change anything for me...
now, with the pen tight, the device feels a lot more "solid", so for me the loose pen is a defect...
maybe adding a point of glue would also do the trick, i will experiment a little with that...
TML1504 said:
i added now one layer (one wrung around) of clear tape (which i do not like aesthetically!!), and now the spen sits tight.
button up or down didn't change anything for me...
now, with the pen tight, the device feels a lot more "solid", so for me the loose pen is a defect...
maybe adding a point of glue would also do the trick, i will experiment a little with that...
Click to expand...
Click to collapse
Please don't use glue in your brand new device. Get it exchanged!
Can someone define 'loose s pen'? I put mine in pressed in all the way. If I wiggle my finger on it, it slight jiggles, but not to the point where it falls off. I have never noticed this on any note before. I wouldn't say its a defect, but more of an annoyance.
MattMJB0188 said:
Can someone define 'loose s pen'? I put mine in pressed in all the way. If I wiggle my finger on it, it slight jiggles, but not to the point where it falls off. I have never noticed this on any note before. I wouldn't say its a defect, but more of an annoyance.
Click to expand...
Click to collapse
Sounds exactly like mine, I can wiggle it a bit, but it still feels like sits there and won't fall out anyway..
gabrymr said:
Sounds exactly like mine, I can wiggle it a bit, but it still feels like sits there and won't fall out anyway..
Click to expand...
Click to collapse
If you put it in the other way its snug. Or at least mine is.
S Pen included with my Note 4
Hi i have 2 seperate questions about the S Pen. 1st. Has anyone removed the button on the pen to try to adjust the potentiometers for sending the pen thinner or thicker? I saw a pic of a note 4 S Pen with the button removed on this forum somewhere 2 days ago & it showed the pen having 2 round very small adjustable screw like things & they where explaining which way to turn the front one to adjust it, but I removed my button just to look at it & in my S Pen there is no adjustment mechanisms at all & there's only one round thing total so I'm just curious to see whether it's the same for all note 4 buyers or not?
2nd. I thought I heard something about Samsung developing & very soon making available for sale a newer updated S Pen for the note 4 & note edge to include Rotation & Tilt which was originally supposed to be included with both phones on release days of each. Does anyone know any info at all about this?