[Q] Change in wifi behavior since update - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

I have noticed this only since the latest update to the Note 3. Before when I left range of my home wifi the phone would go to LTE and upon returning home, automatically reconnect to my home wifi. Now it goes to 4g when I leave, but does not reconnect when I return home. Last night for example, I had been home for a couple of hours and wifi was still turned off and the phone was using 4g. When I manually turned on wifi, it connected immediately. I have played around with settings but can not seem to get it to reconnect automatically as it used to. Below are my advanced wifi settings. Thanks!
Notify: Off
Passpoint: Off
Sort by: Alpha
Keep on during sleep: Always
Always allow scanning: Unchecked
Auto network switch: Checked

I would swap the last 2 checks you have listed. The first check, even though it will scan intermittently, will not affect battery life enough to worry that much about. This also assists in location discovery. The second check will cause your phone to disconnect from your current wifi and force you to manually reconnect if there is ever an unstable connection with your WiFi that the phone detects.
Just my suggestion.
♢NoteIII♢

I did change those but may not have had that combo. The last one, auto network switch, I may have just toggled that off, then back on to try and get it to stick. Intuitively, to me at least, that seems to be exactly what was happening before and what I want now. It was automatically switching from wifi to 4g when I left, and automatically switching back on when I returned to my home network. It seems that turning that off would be the opposite of what I had before, but I will try. My home wifi network seems very stable. Five phones and six computers and none of us ever have trouble with it that we notice.
Thanks! I'll try those options and test it out.

Well I tried that for several days now and it did not work. Tonight, for example, I had been home for 3 hours and then noticed the phone was still using 4g. I switched on the wifi and it immediately connected. I think it is turning off when I am away for wifi for an extended period. I do not remember for sure, but I think before, wifi did not actually turn off. I think it just went out of range and then started using it again when I returned home. I don't really recall the specifics except that before I never had to do anything to get it to start using our home wifi network. lt would just automatically reconnect when I got home. Now unless I remember to turn wifi on manually, I could be home all weekend and still be on 4g.
Any other suggestions anyone might have would be appreciated. Thanks.

Related

Hero Wi-Fi Connection Issues

I've had these issues ever since I bought the phone, but basically the data over WiFi just seems inconsistent. When I first connect via WiFi, it seems okay, but then after about 10 minutes or if I open the browser, it will just stop working completely. Sometimes it will work again if I disconnect and reconnect, but usually I just keep it off. I was hoping the official 2.1 update would fix this, but I have the same issues. Any ideas??
I've had these issues ever since I bought the phone, but basically the data over WiFi just seems inconsistent. When I first connect via WiFi, it seems okay, but then after about 10 minutes or if I open the browser, it will just stop working completely. Sometimes it will work again if I disconnect and reconnect, but usually I just keep it off. I was hoping the official 2.1 update would fix this, but I have the same issues. Any ideas??
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Go into settings wireless press menu adjust the sleep setting to always on.
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cumptrnrd said:
I've had these issues ever since I bought the phone, but basically the data over WiFi just seems inconsistent. When I first connect via WiFi, it seems okay, but then after about 10 minutes or if I open the browser, it will just stop working completely. Sometimes it will work again if I disconnect and reconnect, but usually I just keep it off. I was hoping the official 2.1 update would fix this, but I have the same issues. Any ideas??
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Click to collapse
I have had problems similar to this with my phone the entire time I've had it. Yes, I discovered the "Always On" setting under wi-fi about two weeks after the phone came out.
I personally believe my phone just has some kind of hardware wi-fi problem, as it doesn't seem to be a common issue. My phone is actually slower on wi-fi than on 3G. I only get about 600 kbps down and 400 kbps up on wi-fi. Also, while running the Speedtest app, my speeds are very sporadic on wi-fi, and the little needle jumps all over the place.
Thanks for the replies! I see the option. The wording is strange though... "specify when to switch from wifi to mobile data" Does that mean it would only use wifi for 15 minutes at a time then switch back to 3G? That is weird... Can't understand why you wouLd want to do that... Battery maybe...
your router. that makes a MASSIVE difference in speed and reliability.
great example, i had a dlink i would get great speeds, 5-10 mbps on speed test. but after 15 min of no use it goes into sleep mode where my phone cant turn it back on so i have to reconnect every time. i sold it
got a newer cisco. i get 69-100 kbps but it doesnt sleep. its all about settings. search the router ip (i.e. 192.168.1.1-linksys) mess with wifi settings. helpsss aloottt

Connect to WiFi network timeout?

Hello. I'm sure that this must have been discussed but I cannot find the answer using search. As is surely normal, I use WiFi within the home and GPRS when there is no WiFi available. If WiFi is connected and I go out for a short while, then when I get back in a WiFi area, the WiFi is still connected. However, if I go away for a long time, and GPRS is used for perhaps a regular weather update, then the WiFi disconnects and has to be manually reconnected upon return to home. This leads to GPRS being used in a WiFi area unnecessarily if you forget to re-connect WiFi. Is there a WiFi connection timeout value or any other setting that can be changed? My old TyTN II did not have this problem. Thanks.
Try this CAB
It disable disconnecting WiFi when phone is in sleep mode and with this phone automaticly connects to WiFi when Leo will be in range.
Thanks Franq_23_pl. I think that the CAB just stops WiFi disconnecting when the device is in sleep mode. That will just drain the battery, surely? My old TyTN used to disable WiFi when in sleep mode, but as soon as you switched it on again, WiFi would be enabled and it would connect if in range. The problem with my HD2/Leo is that if I am away from my WiFi for some considerable time (ie, most of the day), then when I get back home and switch the device on, WiFi is disabled, and I have to manually toggle in on. So my question is..... What are the circumstances that cause WiFi to disable itself, and Is there some way of stopping it happening?
OIC now. I think you having some battery saving app and this app turning off WiFi when iz not used. What apps or registry mods you have installed on Leo?
You have the same behavior after hard reset?
My Leo don't disable WiFi. When i go outside (for ex to work) and back after few hours my Leo connecting to my home wireless network automaticly.
I remember, that i had the same problem like you and it was caused by app, which had duty to save battery.

WiFi Connection Unsuccessful Message

I've noticed that my [rooted] Vibrant frequently has trouble connecting, or staying connected, to WiFi networks.
At first I thought it was specific to my Verizon Actiontec WiFi router, however I've also noticed this at my office, where we use Motorola routers, as well as a few other locations that I frequent.
It's still possible that its a site-specific problem, but, less likely as I'm seeing this in a few locations.
Symptoms:
I configure my phone to connect to X network.
It successfully connects and all it fine.
I get out of range, it no longer sees network X and disconnects.
Some time later I return to my previous location and expect that in N seconds/minutes the phone will automatically reconnect.
A considerable amount of time passes and I notice it's still not connected.
I check the wifi settings and it days connection unsuccessful.
I tap the network, click connect and it works.
I've also noticed this after connecting to a network and the phone goes to 'sleep' or into an idle state. When a wake it up, it doesn't always automatically reconnect.
Anyone else seen this?
Any suggestions?
Many thanks.
i've had that problem. i am not sure what it was because I was rooted and Ryaned. I got sick of all the stupid lil bugs and had to wipe format and unroot. Now that I am back to the original condition, theres this sense of comfort knowing if something buggy happens, it's not "my" fault.
Thanks for the reply.
I noticed this prior to rooting and 'Ryan'ing'.
The capacitive buttons don't work all that well from time to time - specifically the Home button so maybe I should just exchange it. I'll call TMO tomorrow to see what they say.

Data connection switching bug?

So, I love my new Atrix. I do have one concern going forward with it, however. At home I am on wifi at all times, and at work depending where I am in the building I go back and forth between 2 different wifi networks. I notice when the phone goes back and forth between networks or goes from the cellular data connection to wifi or vice versa it seems to take much longer than any other phone I've had to attain a stable connection. Like for example if I come home from work, pop the phone on and it connects to my home wifi and then I go on the android market and search for something. It will search, but then stop loading suddenly as if it lost the connection. If I give it a good half a minute and close and re-open the market it will work fine again. Has anyone else experienced similar problems?
tekonus said:
So, I love my new Atrix. I do have one concern going forward with it, however. At home I am on wifi at all times, and at work depending where I am in the building I go back and forth between 2 different wifi networks. I notice when the phone goes back and forth between networks or goes from the cellular data connection to wifi or vice versa it seems to take much longer than any other phone I've had to attain a stable connection. Like for example if I come home from work, pop the phone on and it connects to my home wifi and then I go on the android market and search for something. It will search, but then stop loading suddenly as if it lost the connection. If I give it a good half a minute and close and re-open the market it will work fine again. Has anyone else experienced similar problems?
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Yes I have the same problem. Not sure yet if it is a problem with my router at home or a general problem. I am going to test it today at work. Looks like the handshake between 3G and wifi is buggy. I lost even the complete data connection for 3G after I turned my wifi off. I had to reboot my phone.
Yeah, I've never had to do a reboot to get it right again... but it has taken like up to a minute to fix itself at times.
I'm having similar issues as well.
I think that might be a general issue. I came from HTC magic, and it happend especially when i was using Market.
alistairfang said:
I think that might be a general issue. I came from HTC magic, and it happend especially when i was using Market.
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Click to collapse
Not sure about the OP, but for myself and others that have had this issue on the moto forums, it's not isolated to only the market. It has happened to me on the market on the browser, on anything that uses data. It will shut off wifi and go back to cell data and then back to wifi. I have checked my wifi sleep policy and set it to never and still the same issue.
I have noticed this as well. I use WiFi when at the office or at home, but I notice (even after setting wifi to never sleep) that it will turn it off when I am in the office and I will lose a complete data connection. Happens on Google Talk, browser, anything that uses data really. It has been a concern of mine (one of the few) for this phone as I am switching from a BB9700 which seemed to slip in and out of wifi just fine. I think the way this phone handles the wifi (by turning off the 3G data connection) is just wonky
+1. Also seems to take a while if I turn off data for it to come back

Wifi and 4G stuck together - how to fix this?

I know i'm not alone since i've seen this issue not only on my phone. When i'm at home my phone is mostly connected to wifi. My router is Linksys AC1900. Sometimes both the wifi and 4G icons appear together. when this happens my battery is draining like hell. a simple restart of the phone or the router is not a solution - i found that in order to make the 4G icon go away i need to first turn off the router so the phone is connected only to the mobile network, than i have to turn off both the data connection and wifi of the phone; than i need to go and clean the cache through the builtin recovery menu. the problem is that sometimes even performing all these things is not enough and the 4G icon won't go away. Download booster and Smart network switch are both turned off, but playing with them do not really affect the issue. also i tried connecting to both 2.4 or 5ghz wifi with no difference. i also tried setting a fixed IP address for my phone, but again this does not affect the issue. any ideas? i'm pretty certain that it's not a hardware issue since i've seen it happening to other people too. it's quite annoying since it's totally destroying the battery life of the phone and it seems that there's no real solution for this behavior.
What model number is your phone? Have you considered reflashing firmware / factory resetting the phone?
The model is 935f. I've tried reflashing with stock several times (the phone is not rooted) but after a while the problem comes back. This is the only issue I've had with this phone but it's quite annoying.
I've got the same issue. The only solution i've seen till now is to reflash with a custom rom.
Same
I have picked up the same type of issue. I did some snooping around and have found that if I have my mobile data on when in the streets and when I get home and I turn on my wifi, that if my wifi signal is very bad and my mobile data is on, then it would show both signals. It's as if the phone tries to get whatever data from both, since the wifi is so bad. I agree that it really chows the battery. The only fix I could get to work is to switch of the data and move closer to the wifi where it's the strongest. I will sit at the router for a minute or two, It then automatically removes the 4g sign and only works on wifi. If I stay where the wifi signal is bad and disable mobile, it stays there even though my data is off.
Did you do a factory reset and restore your phone to its original settings?

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