So, I love my new Atrix. I do have one concern going forward with it, however. At home I am on wifi at all times, and at work depending where I am in the building I go back and forth between 2 different wifi networks. I notice when the phone goes back and forth between networks or goes from the cellular data connection to wifi or vice versa it seems to take much longer than any other phone I've had to attain a stable connection. Like for example if I come home from work, pop the phone on and it connects to my home wifi and then I go on the android market and search for something. It will search, but then stop loading suddenly as if it lost the connection. If I give it a good half a minute and close and re-open the market it will work fine again. Has anyone else experienced similar problems?
tekonus said:
So, I love my new Atrix. I do have one concern going forward with it, however. At home I am on wifi at all times, and at work depending where I am in the building I go back and forth between 2 different wifi networks. I notice when the phone goes back and forth between networks or goes from the cellular data connection to wifi or vice versa it seems to take much longer than any other phone I've had to attain a stable connection. Like for example if I come home from work, pop the phone on and it connects to my home wifi and then I go on the android market and search for something. It will search, but then stop loading suddenly as if it lost the connection. If I give it a good half a minute and close and re-open the market it will work fine again. Has anyone else experienced similar problems?
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Yes I have the same problem. Not sure yet if it is a problem with my router at home or a general problem. I am going to test it today at work. Looks like the handshake between 3G and wifi is buggy. I lost even the complete data connection for 3G after I turned my wifi off. I had to reboot my phone.
Yeah, I've never had to do a reboot to get it right again... but it has taken like up to a minute to fix itself at times.
I'm having similar issues as well.
I think that might be a general issue. I came from HTC magic, and it happend especially when i was using Market.
alistairfang said:
I think that might be a general issue. I came from HTC magic, and it happend especially when i was using Market.
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Click to collapse
Not sure about the OP, but for myself and others that have had this issue on the moto forums, it's not isolated to only the market. It has happened to me on the market on the browser, on anything that uses data. It will shut off wifi and go back to cell data and then back to wifi. I have checked my wifi sleep policy and set it to never and still the same issue.
I have noticed this as well. I use WiFi when at the office or at home, but I notice (even after setting wifi to never sleep) that it will turn it off when I am in the office and I will lose a complete data connection. Happens on Google Talk, browser, anything that uses data really. It has been a concern of mine (one of the few) for this phone as I am switching from a BB9700 which seemed to slip in and out of wifi just fine. I think the way this phone handles the wifi (by turning off the 3G data connection) is just wonky
+1. Also seems to take a while if I turn off data for it to come back
Related
I've had these issues ever since I bought the phone, but basically the data over WiFi just seems inconsistent. When I first connect via WiFi, it seems okay, but then after about 10 minutes or if I open the browser, it will just stop working completely. Sometimes it will work again if I disconnect and reconnect, but usually I just keep it off. I was hoping the official 2.1 update would fix this, but I have the same issues. Any ideas??
I've had these issues ever since I bought the phone, but basically the data over WiFi just seems inconsistent. When I first connect via WiFi, it seems okay, but then after about 10 minutes or if I open the browser, it will just stop working completely. Sometimes it will work again if I disconnect and reconnect, but usually I just keep it off. I was hoping the official 2.1 update would fix this, but I have the same issues. Any ideas??
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Go into settings wireless press menu adjust the sleep setting to always on.
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cumptrnrd said:
I've had these issues ever since I bought the phone, but basically the data over WiFi just seems inconsistent. When I first connect via WiFi, it seems okay, but then after about 10 minutes or if I open the browser, it will just stop working completely. Sometimes it will work again if I disconnect and reconnect, but usually I just keep it off. I was hoping the official 2.1 update would fix this, but I have the same issues. Any ideas??
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Click to collapse
I have had problems similar to this with my phone the entire time I've had it. Yes, I discovered the "Always On" setting under wi-fi about two weeks after the phone came out.
I personally believe my phone just has some kind of hardware wi-fi problem, as it doesn't seem to be a common issue. My phone is actually slower on wi-fi than on 3G. I only get about 600 kbps down and 400 kbps up on wi-fi. Also, while running the Speedtest app, my speeds are very sporadic on wi-fi, and the little needle jumps all over the place.
Thanks for the replies! I see the option. The wording is strange though... "specify when to switch from wifi to mobile data" Does that mean it would only use wifi for 15 minutes at a time then switch back to 3G? That is weird... Can't understand why you wouLd want to do that... Battery maybe...
your router. that makes a MASSIVE difference in speed and reliability.
great example, i had a dlink i would get great speeds, 5-10 mbps on speed test. but after 15 min of no use it goes into sleep mode where my phone cant turn it back on so i have to reconnect every time. i sold it
got a newer cisco. i get 69-100 kbps but it doesnt sleep. its all about settings. search the router ip (i.e. 192.168.1.1-linksys) mess with wifi settings. helpsss aloottt
UPDATE: When comparing to my coworker's phone (who doesn't have this problem), we went through all settings/etc and matched them up exactly. The only major difference between our two phones was that I was running Launcher Pro. When I uninstalled it, this problem went away completely. HSPA+ did get activated in the Google Market, but it didn't hinder my browsing experience. Anyone else having this issue, are you running Launcher Pro? And if so, if you uninstall it, does it fix the problem?
I know that there is an ongoing issue that Motorola is looking into concerning HSPA+ data connectivity dropping out. This is not that issue.
Here's the scenario:
- Atrix 4G purchased on release date
- Using 4G SIM card
- No SIM unlocks
- Have 4Gig Tethering plan
- Set to AT&T US HSDPA APN (have tried AT&T US Tether and AT&T US wap.cingular)
- Connected to Wifi
- Issue occurred prior to rooting and after rooting.
- Issue has occurred since day 1 of using device.
Issue: Launching Google Market and browsing around will eventually start showing connection timeouts, typically after looking in a few app descriptions.
What I notice:
- When connected to wifi, the cell data connection gets turned off (i.e. the grey up/down arrows are no longer showing). I assume this is how it is supposed to work (since if on wifi, no need for cell data connection).
- When launching the Google Market application, and after browsing for a few seconds, I notice the cell data connection doing something (grey arrows come back, and then will briefly show black arrows, then back to grey).
- Once the issue occurs, I attempt to browse in Dolphin or even the XDA application, and it doesn't connect.
- Turning wifi off then back on fixes wifi until I try Google Market again.
- Turning cell data off allows Google Market to work fine with no issue.
Thoughts:
- It seems that when connected to wifi, the cell data connection should be getting overridden regardless.
- Somehow Google Market is causing the cell data connection to activate and messing up wifi
- This happened on a 3G SIM and a 4G SIM (so it doesn't seem like a connection problem, simply a software issue)
- I have a coworker who has an Atrix as well and does not have this problem when connected to wifi
- I have other devices connected to the same wifi without issue (thus not a wifi router issue)
Any and all help is truly appreciated and thank you in advance!
Nice first post and seems pretty accurate. I switched on airplane mode and then just enabled wifi to test this out and had a zen-like market experience. Not a single hang up. Hopefully this will help lead to a fix. Thanks.
Have you tried switching off your data connection before connecting to wifi?
I had a similar issue where my wifi would be on simultaneously with my data connection so I just hit airplane mode whil wifi was on that turned off both wifi and data then I re-enabled wifi (airplane mode still on) waited for it to connect then I turned airplane mode off. Never had the issue again
Sent from my MB860 using XDA Premium App
Hopefully motorola looks into this as this is my only true gripe at the moment. I go to dl an app and it stops at a random percentage, I go back into market and see the app is paused. I cancel and Redownload and usually works. I also get a timeout error almost every time I go into market and have to choose retry or close.
bl0wf1sh said:
Have you tried switching off your data connection before connecting to wifi?
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Turning off data connection does solve the problem, however that is only a stop-gap and I have to leave the data connection off (then remember to turn it back on when I leave my wifi area). No other application I use has this issue, so I would expect it's a software problem, but it doesn't seem to affect every Atrix owner.
drock212 said:
I had a similar issue where my wifi would be on simultaneously with my data connection so I just hit airplane mode whil wifi was on that turned off both wifi and data then I re-enabled wifi (airplane mode still on) waited for it to connect then I turned airplane mode off. Never had the issue again
Sent from my MB860 using XDA Premium App
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Yeah I've done that too, sadly it still crops up for me.
skillz9669 said:
Hopefully motorola looks into this as this is my only true gripe at the moment. I go to dl an app and it stops at a random percentage, I go back into market and see the app is paused. I cancel and Redownload and usually works. I also get a timeout error almost every time I go into market and have to choose retry or close.
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Exactly, those are my experiences as well when on wifi with cell data not explicitly turned off.
UPDATE: Turns out that when factory resetting, the market app when first run works perfectly (doesn't try to activate cell data when on wifi). The problem is that the market app auto-updates to a version that has this problem.
Here's hoping for a fix soon. Thankfully Juice Defender gives me an automatic way to handle the cell data issue since when it detects it's on wifi, it turns off cell data so I don't have to.
Update
I posted an update in the original post. It seems Launcher Pro was the culprit.
So I'm having trouble with getting wifi how I want it on my phone. At work we have a unsecured WAP with a web based authentication page. Trouble if you ever use it, it remembers the WAP and wants to login, but unless you you goto the web page, you have no internet. This is particularly a problem when wifi sleeps and looses connection.
The big issue with this is that my phone assumes it has internet when it doesn't. It doesn't fall back to 3g on failure to connect. That means I will not get texts for hours, facebook won't update, etc, etc.
Is there a way to force the phone to fall back to 3g when it fails to connect via wifi? Alternately is there an app that will parse a wifi login page and auto login for me? I'm running clean GB right now.
Geekybiker said:
So I'm having trouble with getting wifi how I want it on my phone. At work we have a unsecured WAP with a web based authentication page. Trouble if you ever use it, it remembers the WAP and wants to login, but unless you you goto the web page, you have no internet. This is particularly a problem when wifi sleeps and looses connection.
The big issue with this is that my phone assumes it has internet when it doesn't. It doesn't fall back to 3g on failure to connect. That means I will not get texts for hours, facebook won't update, etc, etc.
Is there a way to force the phone to fall back to 3g when it fails to connect via wifi? Alternately is there an app that will parse a wifi login page and auto login for me? I'm running clean GB right now.
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Click to collapse
If wifi was active it should stay active there is an option to keep wifi on in the settings that way it wont go turn off/ go to sleep while its connected. Change the wifi sleep policy this will keep it from "disconnecting".
Settings>wireless & networks> wifi settings> press the menu button advanced> wifi sleep policy> Never
Geekybiker said:
So I'm having trouble with getting wifi how I want it on my phone. At work we have a unsecured WAP with a web based authentication page. Trouble if you ever use it, it remembers the WAP and wants to login, but unless you you goto the web page, you have no internet. This is particularly a problem when wifi sleeps and looses connection.
The big issue with this is that my phone assumes it has internet when it doesn't. It doesn't fall back to 3g on failure to connect. That means I will not get texts for hours, facebook won't update, etc, etc.
Is there a way to force the phone to fall back to 3g when it fails to connect via wifi? Alternately is there an app that will parse a wifi login page and auto login for me? I'm running clean GB right now.
Click to expand...
Click to collapse
Yep like Big Goron said and my School has that thing to web authentication
Big Goron said:
If wifi was active it should stay active there is an option to keep wifi on in the settings that way it wont go turn off/ go to sleep while its connected. Change the wifi sleep policy this will keep it from "disconnecting".
Settings>wireless & networks> wifi settings> press the menu button advanced> wifi sleep policy> Never
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Click to collapse
That's not the big problem though. If I lose connection (easy enough with out concrete walls and walking around) or simply don't login in first thing in the morning I still have the issue.
I either need a fallback to 3g or a way to auto login.
Geekybiker said:
That's not the big problem though. If I lose connection (easy enough with out concrete walls and walking around) or simply don't login in first thing in the morning I still have the issue.
I either need a fallback to 3g or a way to auto login.
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Click to collapse
well i can tell you what i use Juice Defender and When WiFi is once it goes off my data kicks in so yeah that's my fallback to 3G so you could give that ago if you want.
IMO
Juice Defender= Battery Drainer and waste of money when i can do what it does manually.
To the OP:
the phone should automatically go back to 3g when wifi disconnects i just tested this with my router i had it connected then pull the plug and it went to 3g.
Big Goron said:
IMO
Juice Defender= Battery Drainer and waste of money when i can do what it does manually.
To the OP:
the phone should automatically go back to 3g when wifi disconnects i just tested this with my router i had it connected then pull the plug and it went to 3g.
Click to expand...
Click to collapse
ive done some tests without JD also helps in other areas BTW, and to let you know i put JD on Extreme and let no apps get data unless i manually toggle data and i can tell that my battery lasts much longer by at least by a few hours but still helps rather than my data always being funny randomly connecting and disconnecting to 3G or even if it was off JD does help.
Big Goron said:
IMO
Juice Defender= Battery Drainer and waste of money when i can do what it does manually.
To the OP:
the phone should automatically go back to 3g when wifi disconnects i just tested this with my router i had it connected then pull the plug and it went to 3g.
Click to expand...
Click to collapse
It does when it disconnects, however since the wifi point is open it auto connects every time it picks it up again. Aside from manually forgetting the wifi point all the time, there doesn't appear to be a way to stop this. Connecting remembers it. Its not that I can't get around this manually, but its really annoying.
You could probably do something with a tasker profile. I don't know how to do it but they have a bunch of examples on their site that may help.
Geekybiker said:
It does when it disconnects, however since the wifi point is open it auto connects every time it picks it up again. Aside from manually forgetting the wifi point all the time, there doesn't appear to be a way to stop this. Connecting remembers it. Its not that I can't get around this manually, but its really annoying.
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Click to collapse
I see your problem. You may be able to do this using scripting. The closest thing I have ever done like this is write a script that logged into my cable modem admin page automatically and grabbed the signal strength to log it. I used PHP (command line interpreter) but I would think any language should be capable of submitting data via a post request. Mine was triggered by cron. You would need to trigger on a successful wifi connection, check the ssid, and go from there. I dont know enough details about how that part is done to be helpful, but I know there are some apps that do detect active wifi connections (samba comes to mind) so it must be possible.
Sent from my SPH-D700 using XDA App
Good suggestions so far, u could also try spare parts wifi sleep policy settings..
It might also be something where the connection on the wifi network's (not your phone's) end times out, in which case I'm not sure what to tell u.
Sent from my SPH-D700 using XDA
Geekybiker said:
It does when it disconnects, however since the wifi point is open it auto connects every time it picks it up again. Aside from manually forgetting the wifi point all the time, there doesn't appear to be a way to stop this. Connecting remembers it. Its not that I can't get around this manually, but its really annoying.
Click to expand...
Click to collapse
DON'T USE THEIR WIFI! Problem solved.
I have noticed this only since the latest update to the Note 3. Before when I left range of my home wifi the phone would go to LTE and upon returning home, automatically reconnect to my home wifi. Now it goes to 4g when I leave, but does not reconnect when I return home. Last night for example, I had been home for a couple of hours and wifi was still turned off and the phone was using 4g. When I manually turned on wifi, it connected immediately. I have played around with settings but can not seem to get it to reconnect automatically as it used to. Below are my advanced wifi settings. Thanks!
Notify: Off
Passpoint: Off
Sort by: Alpha
Keep on during sleep: Always
Always allow scanning: Unchecked
Auto network switch: Checked
I would swap the last 2 checks you have listed. The first check, even though it will scan intermittently, will not affect battery life enough to worry that much about. This also assists in location discovery. The second check will cause your phone to disconnect from your current wifi and force you to manually reconnect if there is ever an unstable connection with your WiFi that the phone detects.
Just my suggestion.
♢NoteIII♢
I did change those but may not have had that combo. The last one, auto network switch, I may have just toggled that off, then back on to try and get it to stick. Intuitively, to me at least, that seems to be exactly what was happening before and what I want now. It was automatically switching from wifi to 4g when I left, and automatically switching back on when I returned to my home network. It seems that turning that off would be the opposite of what I had before, but I will try. My home wifi network seems very stable. Five phones and six computers and none of us ever have trouble with it that we notice.
Thanks! I'll try those options and test it out.
Well I tried that for several days now and it did not work. Tonight, for example, I had been home for 3 hours and then noticed the phone was still using 4g. I switched on the wifi and it immediately connected. I think it is turning off when I am away for wifi for an extended period. I do not remember for sure, but I think before, wifi did not actually turn off. I think it just went out of range and then started using it again when I returned home. I don't really recall the specifics except that before I never had to do anything to get it to start using our home wifi network. lt would just automatically reconnect when I got home. Now unless I remember to turn wifi on manually, I could be home all weekend and still be on 4g.
Any other suggestions anyone might have would be appreciated. Thanks.
I know i'm not alone since i've seen this issue not only on my phone. When i'm at home my phone is mostly connected to wifi. My router is Linksys AC1900. Sometimes both the wifi and 4G icons appear together. when this happens my battery is draining like hell. a simple restart of the phone or the router is not a solution - i found that in order to make the 4G icon go away i need to first turn off the router so the phone is connected only to the mobile network, than i have to turn off both the data connection and wifi of the phone; than i need to go and clean the cache through the builtin recovery menu. the problem is that sometimes even performing all these things is not enough and the 4G icon won't go away. Download booster and Smart network switch are both turned off, but playing with them do not really affect the issue. also i tried connecting to both 2.4 or 5ghz wifi with no difference. i also tried setting a fixed IP address for my phone, but again this does not affect the issue. any ideas? i'm pretty certain that it's not a hardware issue since i've seen it happening to other people too. it's quite annoying since it's totally destroying the battery life of the phone and it seems that there's no real solution for this behavior.
What model number is your phone? Have you considered reflashing firmware / factory resetting the phone?
The model is 935f. I've tried reflashing with stock several times (the phone is not rooted) but after a while the problem comes back. This is the only issue I've had with this phone but it's quite annoying.
I've got the same issue. The only solution i've seen till now is to reflash with a custom rom.
Same
I have picked up the same type of issue. I did some snooping around and have found that if I have my mobile data on when in the streets and when I get home and I turn on my wifi, that if my wifi signal is very bad and my mobile data is on, then it would show both signals. It's as if the phone tries to get whatever data from both, since the wifi is so bad. I agree that it really chows the battery. The only fix I could get to work is to switch of the data and move closer to the wifi where it's the strongest. I will sit at the router for a minute or two, It then automatically removes the 4g sign and only works on wifi. If I stay where the wifi signal is bad and disable mobile, it stays there even though my data is off.
Did you do a factory reset and restore your phone to its original settings?