Three UK - Galaxy Note 3 Q&A, Help & Troubleshooting

Anyone else on Three having serious signal issues? - Wherever I go, no matter what City it is seriously poor goes to -95dBm tops at any given time. Been like this for a while now, even on my HTC One
However when I have tried my o2 sim card, my signal is full strength everywhere.. I wondered if maybe this could be solved by flashing Three's modem (H3G) to my phone. And Does anyone happen to have it? saves me downloading the firmware and extracting it.

radicalisto said:
Anyone else on Three having serious signal issues? - Wherever I go, no matter what City it is seriously poor goes to -95dBm tops at any given time. Been like this for a while now, even on my HTC One
However when I have tried my o2 sim card, my signal is full strength everywhere.. I wondered if maybe this could be solved by flashing Three's modem (H3G) to my phone. And Does anyone happen to have it? saves me downloading the firmware and extracting it.
Click to expand...
Click to collapse
Unfortunately I don't have the modem for you, however my signal hasn't been affected at all recently ! If anything its been quicker, Last night was on 10mbs using 3g/hspa - Give them a call, they are no doubt working on upgrading your services and didnt inform you via text

Ry2mkk said:
Unfortunately I don't have the modem for you, however my signal hasn't been affected at all recently ! If anything its been quicker, Last night was on 10mbs using 3g/hspa - Give them a call, they are no doubt working on upgrading your services and didnt inform you via text
Click to expand...
Click to collapse
Well 4G is supposed to come here (York) next month, but my signal has been super poor for about 3-4 months now, was in London the other week and Leeds a few days ago and it was the same, internet is pretty intermittent also. Guess I'll have to ring them and shout at them again.

I drive around Bristol, South Wales, Swindon and down as far as Bournemouth streaming music via Google. Im using Three and have h+ 3/4 bars 99% of the time. No issues for me with signal.
Sent from my SM-N9005 using XDA Premium 4 mobile app

skibadee said:
I drive around Bristol, South Wales, Swindon and down as far as Bournemouth streaming music via Google. Im using Three and have h+ 3/4 bars 99% of the time. No issues for me with signal.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hmm, I'm thinking it is possible my SIM is a tad dodgy maybe? - I'll give them a ring tomorrow and see what's what, cheers for the replies fellas.

radicalisto said:
Hmm, I'm thinking it is possible my SIM is a tad dodgy maybe? - I'll give them a ring tomorrow and see what's what, cheers for the replies fellas.
Click to expand...
Click to collapse
Yeah worth a call, Like i said my signal and speed has been brill lately ! tip - remove your sim and turn the device off and on before you call otherwise they will just fob you off with that and get you to call back after or from another line !
2mb/s download speed - Some people would say thats 20mb connection
Not sure if its a good thing that my mobile phone has a better connection than my fixed landline

Sounds like sim could be dodgy! I'm in bournemouth and i'm getting Good speeds (19MB) and i travelled to wales and back and got pretty good speeds, average about 16MB but i have noticed that the Note 3 definitely doesn't get as good signal as the 1020 i have... For example, my note 3 will have no or one bar but my 1020 will have 2 or 3. And sometimes the Note 3 will display 3 or 4 bars but as soon as i go to call it says "not registered on network". Thats only out in the middle of nowhere (Wool, Wareham).

Related

Whats up with Tmo network ?

Both of my phones cycle from 3G to EDGE to weak signal.....this is MA in full 3G area
1- Different Modem or Kernel
2- Change ROMS
3- Your phone sucks bawls.
either of those.
xriderx66 said:
1- Different Modem or Kernel
2- Change ROMS
3- Your phone sucks bawls.
either of those.
Click to expand...
Click to collapse
I have 2 different phones and it started about 30-40 minutes ago on both
kolyan said:
I have 2 different phones and it started about 30-40 minutes ago on both
Click to expand...
Click to collapse
Are both Phones running the same rom, same modems etc?
If yes, then its probably a network issue from TMO themselves, and you should call them to ask them if anything is going on, and if nothing is, they'll either:
1) give you instructions on how to get better signal
2) give you a little modem thing for better signal that you connect on your PC.
i have the little modem thing, its like a little cell tower i was part of the BETA program.
interesting seeing this thread because bout an hour ago I lost my data connection and camt get it back. not this first time this has happened. l
Then for sure its a TMO problem, not yours.
Call them up, ask them whats going on, and get a answer.
It's perfect here in Texas for me.
I had the same problem too, but i went to mobile network via settings and switch network mode to gsm instead of gsm/wdmca or something like that. worked for me.
looks like they fixed it now.....now get all bars
At around 9-10 est I had the same problem. I had full bars but the data was slowed. Its better now though. Maybe some work being done?
Sent from my SGH-T959
Here the past few days, my data, which is usually around or about 2-3mb down and .6mb up has been at 5.8-6mb down and 1.5-3mb up
I have to set my network settings to wdcma only to avoid constantly switching to edge. I only switch to auto mode when im traveling.
Sent from my SGH-T959 using XDA Premium App
Here in Puerto Rico it has been hell on all of my family phones.Starting with call not wanting to go out,many times i get a message saying all circuits are busy.And then something incredibly weird,i call some one and all you hear is like a bunch of sound like they are from an old PC dial up modem but not quite in that patter and fast and you hear like some one is breathing at the same time.
Like some estrange sounds use in movies to simulate Alien voices or some sh** like that,i tough it was my phone,i am running Toxic Fire,but my wise have also heard it and his Vibrant isn't rooted and doesn't have any custom rom,and also my friend which is on AT&T hear it when i call it a few days ago.
And yes Data rates had been to low at times.
Im in florida and had some bad reception issues from like 5pmest Friday till 12pmest Saturday. Don't know if its related or not.
Sent from my SGH-T959 using XDA App
That happened to me three times last week and this week. I had to wipe davike.
kolyan said:
Both of my phones cycle from 3G to EDGE to weak signal.....this is MA in full 3G area
Click to expand...
Click to collapse
I'm in mass too, 3g just sucks here they need more towers
Sent from my SGH-T959 using XDA App
kcp877 said:
I'm in mass too, 3g just sucks here they need more towers
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Its spotty. 3g is fast where I live in Framingham, but I noticed in other areas in Framingham 3g is as slow as EDGE, and some places in Newton and Brookline only have EDGE.....I mean its 4G era and we should have almost 100% 3G coverage by now. I dont see the point moving on to 4G, I would be MUCH more happy with full 3G in MA
It happened to me a few times this week (DC Area) and I thought there was something wrong with my phone. After rebooting my phone for a few times, and playing with network mode, and lastly checking my wife's BB, I realized it must have been T-mobile network.
I've had this problem for a while and finally after numerous calls to T-Mo i figured it out.
I live inbetween a crappy Edge tower apparently in the boonie area about a mile away, and also a 3g tower about the same distance in the other direction in civilization.
It constantly switches on me when i'm at home to whatever it feels like, usually edge... I think just to get under my skin on purpose.
When i finally realized that I went to settings - wireless and network - Mobile networks - Network mode - then put it on WCDMA only. Boom 3g all day.
If you happen to go into an area and you lose service, do the same thing, but instead of selecting WCDMA only, put it on auto and you will be able to use edge service as well again.

HSDPA Problem

Hi, not a big problem as I am normally on wifi but I've noticed that my GSII is constantly dropping of HSDPA every few seconds and if I do a speed test it only gets around 300kbps.
Now I have an LG Optimus on the same network, same room and that stays on HSDPA and gets around 1800kbps on downloads.
Any idea what would cause this?
Sent from my GT-I9100 using XDA App
gareth7o9 said:
Hi, not a big problem as I am normally on wifi but I've noticed that my GSII is constantly dropping of HSDPA every few seconds and if I do a speed test it only gets around 300kbps.
Now I have an LG Optimus on the same network, same room and that stays on HSDPA and gets around 1800kbps on downloads.
Any idea what would cause this?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
+1
On my N900 working fine.
Seems like a bug
lhrrob said:
+1
On my N900 working fine.
Seems like a bug
Click to expand...
Click to collapse
Hi, is yours a SIM Free or is it on a network? Mine is SIM Free.
gareth7o9 said:
Hi, not a big problem as I am normally on wifi but I've noticed that my GSII is constantly dropping of HSDPA every few seconds and if I do a speed test it only gets around 300kbps.
Now I have an LG Optimus on the same network, same room and that stays on HSDPA and gets around 1800kbps on downloads.
Any idea what would cause this?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Don't have another phone here right now to test against but just did a couple of tests with speedtest.net app
Download/Upload
2500kbps/1967kbps
1422kbps/2967kbps
6192kbps/2883kbps
2896kbps/2608kbps
Seems to work just fine here at least. Granted this is at a place with good HSDPA coverage.
Sorry to tell you that but it seems like a bug in the phone, i do have the same issue, i surfed the couple of forums and the problem is spreading, hoping it's not a hardware issue.
gareth7o9 said:
Hi, is yours a SIM Free or is it on a network? Mine is SIM Free.
Click to expand...
Click to collapse
my is the same as yours - sim free
i got 7184kbps/1774kbps
O_O
I think I'm one of a very few who has an hspa+ phone in the region maybe that's why
goes down to 2mbps when it's lower signal.
Hassanalaa said:
Sorry to tell you that but it seems like a bug in the phone, i do have the same issue, i surfed the couple of forums and the problem is spreading, hoping it's not a hardware issue.
Click to expand...
Click to collapse
Yes I think it's a phone issue as my HTC Desire and LG Optimus are both working fine.
Hmmm. I hope this can be sorted with a software update.
mine too, infact wont go over 1900 had like 3500 on my iphone 4
Just updated to the newest firmware using Kies and it made no difference to the problem with HSDPA :-/
Sent from my GT-I9100 using XDA App
I think it's a network restriction. People in another thread were having similar problems with buying the handset and the contract separately meaning the data plan they were on was only at 300kbps.
If you've got another handset that gets a higher speed, switch the sim cards and see if that changes anything.
My phone will only download around 360kbps but will upload at 1mb, so puzzled as to why it would be a network restriction (hoping it is as I'm not happy and still within my 14 day cooling period) ringing o2 later...
lemoninfluence said:
I think it's a network restriction. People in another thread were having similar problems with buying the handset and the contract separately meaning the data plan they were on was only at 300kbps.
If you've got another handset that gets a higher speed, switch the sim cards and see if that changes anything.
Click to expand...
Click to collapse
No, it's not a network restriction. Not on Three anyway. I've just taken the PAYG SIM out of my LG which is getting around 1800kbps and put it in the Galaxy SII and it now only gets 64kbps!!! It's constantly flickering between 3G and HSDPA. It's definitely a phone issue.
i had posted in the other thread about how it switches down to 3G when it's not being used and instantly switch over to H+ when in use. There were no performance issues
Also on AT&T network, when it's first started/activated it took a little bit of time before network performance improved both on day one and when i switched over to an unlimited data plan
Oh I forgot to mention. I reported this issue to Samsung yesterday but don't hold your breath!
The man I spoke to didn't seem to understand what I was saying and when I advised him that there were many similar problems and issues being faced by people on this forum, he simply stated that he had never heard of the site. I gave him the web address but doubt they will ever look in to it.
If your facing this issue, then I would ring them and report it. That's the only way they are going to find out about the issue.
Normal behaviour for it to sit on 3G, only switches to H+ once it's in full flow.
This usually impacts speedtests and such.
Best way to test is to download a file off a fast server.
Same thing use to happen with my Desire.
Arthur Hucksake said:
Normal behaviour for it to sit on 3G, only switches to H+ once it's in full flow.
This usually impacts speedtests and such.
Best way to test is to download a file off a fast server.
Same thing use to happen with my Desire.
Click to expand...
Click to collapse
I have numerous 3G devices here and none of them cuts of HSDPA so erratically. If I start to stream AudioGalaxy on my LG Android, the HSDPA stays on as does my Huawei MiFi. The Galaxy S II is dropping connection every few seconds.
It doesn't make sense for two Android phones in the same room with the same network to get completely different speeds. Maybe a small difference but to get one having 1800kbps and the other 64kbps shows there is a problem.
I've just updated the phone to KE2 and it's made no difference. Will have to wait to see what Samsung say.
gareth7o9 said:
I have numerous 3G devices here and none of them cuts of HSDPA so erratically. If I start to stream AudioGalaxy on my LG Android, the HSDPA stays on as does my Huawei MiFi. The Galaxy S II is dropping connection every few seconds.
It doesn't make sense for two Android phones in the same room with the same network to get completely different speeds. Maybe a small difference but to get one having 1800kbps and the other 64kbps shows there is a problem.
I've just updated the phone to KE2 and it's made no difference. Will have to wait to see what Samsung say.
Click to expand...
Click to collapse
How strong is the signal in dB or just bars whe nit switches around between 3G and H/H+?
That last sentence - did you contact Samsung with the problem and are waiting for their reply? thanks
It's around the -100 dBm mark with 2 to 3 bars. Yes I contacted Samsung yesterday and am now waiting for a reply.
Sent from my GT-I9100 using XDA App
gareth7o9 said:
It's around the -100 dBm mark with 2 to 3 bars. Yes I contacted Samsung yesterday and am now waiting for a reply.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
thanks, could be the lower signal , SGS2 being unable to pick it up reliably.
Please update this thread with whatever Sam says. I think I am experiencing same problem (unstable data signal in areas with weaker coverage)

Xperia play reception problem ...

Hey everyone and tnx for reading this.
I am experiencing some reception problems with my play today.
Just started to happen today.
Here is wat happens. Out of no where (and i really mean out of nowhere!) the phone has no more reception or connection to 3G or wats so ever. Ithe icons show a diff story. The reception level is full and then internet is showing 3G as normal. But i think they hang. Cuz when i use data the 3G icon changes to H.
anyways this has happened over 10-15 times during the past ten hrs or so. My friends are saying ur phone was off or out of service and im at home where i always have perfect reception.
I didnt install or remove any app.
I didnt play with settings.
I try putting it in and out of flight mode. Sometime it worked. Not everytime tho.
I tried restartung the phone. Reinserting sim and batt. Also tried searching for network manually. But i keep losing reception. Any idea?
Thanks
Sent from my R800a using XDA App
Who is your provider? Sorry still getting used to all the providers.
Sent from my SCH-I500 using XDA App
mamallica said:
Hey everyone and tnx for reading this.
I am experiencing some reception problems with my play today.
Just started to happen today.
Here is wat happens. Out of no where (and i really mean out of nowhere!) the phone has no more reception or connection to 3G or wats so ever. Ithe icons show a diff story. The reception level is full and then internet is showing 3G as normal. But i think they hang. Cuz when i use data the 3G icon changes to H.
anyways this has happened over 10-15 times during the past ten hrs or so. My friends are saying ur phone was off or out of service and im at home where i always have perfect reception.
I didnt install or remove any app.
I didnt play with settings.
I try putting it in and out of flight mode. Sometime it worked. Not everytime tho.
I tried restartung the phone. Reinserting sim and batt. Also tried searching for network manually. But i keep losing reception. Any idea?
Thanks
Sent from my R800a using XDA App
Click to expand...
Click to collapse
G is slow speed.
E is medium speed.
H is broadband speed.
Go to wireless and networks to change to GSM only (permanently slow but better reception) or WCDMA only (permanently fast but probably worse reception based on how developed your carriers communication infrastructure is).
Legato525 said:
Who is your provider? Sorry still getting used to all the providers.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Its rogers. Im in canada. Its not the network. I have been with them for years and i have had the Xperia play for over a month now. Never ever had a problem with reception. In fact its amazing.
As a matter of the fact u kno this is the problem from my phone. Which is most lijely software since i had my friend sitting next to me with his Bb he is also with rogers. He was fine bue wen he tried calling me mine said its out of service. Also i couldnt make a call to him. A few mins later everything got fixed and again it got messed up. As i said at all time the reception bar is full! But its not real since i jave no rec.
Any ideas?
Sent from my R800a using XDA App
dsswoosh said:
G is slow speed.
E is medium speed.
H is broadband speed.
Go to wireless and networks to change to GSM only (permanently slow but better reception) or WCDMA only (permanently fast but probably worse reception based on how developed your carriers communication infrastructure is).
Click to expand...
Click to collapse
Tnx for ur advice. But i have had this phone for a month and i have been with rogers for yrs. So this is something happening now. Most likely software based.
I will however try wat u said
Sent from my R800a using XDA App
mamallica said:
Tnx for ur advice. But i have had this phone for a month and i have been with rogers for yrs. So this is something happening now. Most likely software based.
I will however try wat u said
Sent from my R800a using XDA App
Click to expand...
Click to collapse
GSM and WCDMA work differently and independantly. Your old Rogers phone probably worked using GSM.
WCDMA is not as well supported and could be considerably worse reception even though it is with the same carrier.
Go GSM only and note if the reception is better.
dsswoosh said:
GSM and WCDMA work differently and independantly. Your old Rogers phone probably worked using GSM.
WCDMA is not as well supported and could be considerably worse reception even though it is with the same carrier.
Go GSM only and note if the reception is better.
Click to expand...
Click to collapse
I understand what you are saying. but as I said I have had this phone for a month and it worked perfectly. amazing reception and super fast data transfer. but its beeen 1-2 days that I am approaching such problem.
so its a software problem....
mamallica said:
I understand what you are saying. but as I said I have had this phone for a month and it worked perfectly. amazing reception and super fast data transfer. but its beeen 1-2 days that I am approaching such problem.
so its a software problem....
Click to expand...
Click to collapse
Ye i understand. I'm just trying to throw some idea in the air to help you. I can understand how much of a frustrating problem it could be.
Lets' clarify -
1) You bought Xperia Play, worked perfect
2) After a month, your phone shows a good signal, but when friends telephone you it goes to answer machine as if you had 0 signal?
3) Basically all reception is lost and you have no signal, but sometimes it shows you do, even though you dont.
Here's some things to try -
1) Put your sim card in another phone and note the behaviour. Does it stay a strong signal? If yes, then it has got to be the Xperia Play at fault.
2) Put another sim card into your Xperia Play. Does it stay a strong signal? If yes, then it is actually your network provider at fault. If no, then the phone is at fault.
3) Try resetting the whole phone to default. Does the problem persist? If yes, then it is a hardware fault. If no, then problem solved.
dsswoosh said:
Ye i understand. I'm just trying to throw some idea in the air to help you. I can understand how much of a frustrating problem it could be.
Lets' clarify -
1) You bought Xperia Play, worked perfect
2) After a month, your phone shows a good signal, but when friends telephone you it goes to answer machine as if you had 0 signal?
3) Basically all reception is lost and you have no signal, but sometimes it shows you do, even though you dont.
Here's some things to try -
1) Put your sim card in another phone and note the behaviour. Does it stay a strong signal? If yes, then it has got to be the Xperia Play at fault.
2) Put another sim card into your Xperia Play. Does it stay a strong signal? If yes, then it is actually your network provider at fault. If no, then the phone is at fault.
3) Try resetting the whole phone to default. Does the problem persist? If yes, then it is a hardware fault. If no, then problem solved.
Click to expand...
Click to collapse
Thanks a lot. I did restart it to factory defult yesterday! didnt help! I even reinstalled the whole software using SEUS. nothing is changed.
I know the service provider is fine since my friend sitting next to me had perfect signal. he is also using the same network as i do.
now I am jus waiting for my brother to come home. he has the arc. same network. im gonna double check the sim cards and if its the phone i will send it for repair!
I am having the same problem with mine and reception, I don't know if 85dbm is supposed to be good but I am used to having full bars in my house. I only get about 2 now.
Reception for me is terrible. Used to be a lot better on my crappy old samsung gravity.
Drops to zero bars constantly, and often says no service when inside the house.
My wifi stops working the second I'm out the front door too. Wifi works fine across the street for all my other devices, including a laptop and a samsung captivate.
This leads me to believe the radio transmitter is a defective design. I'll be calling my provider tomorrow.
Edit: wifi doesn't work now at all.
The phone's wifi icon shows it as connected, but theres no transfer of data, router doesn't see the device as logged in.
Some google searches have revealed this to be a common defect. I for one am not pleased.
Sent from my R800a
Just holding the device lowers signal!!!!
I know that sounds like crap but in the instruction manual it says not to cover the back fo the phone as it affects the signal.
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
If you look at your battery life, then click on it you get the graph which shows signal. On mine were it say awake / screen on. i.e. you are holding it, the colour goes from bright green to dull green in perfect unison.
I am currently on my 2nd phone, the first one had 5 different faults. I now have 4 batteries due having to use moxier mail as the stock mail is sh1t. unhappy times
nelly_boy said:
I know that sounds like crap but in the instruction manual it says not to cover the back fo the phone as it affects the signal.
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
If you look at your battery life, then click on it you get the graph which shows signal. On mine were it say awake / screen on. i.e. you are holding it, the colour goes from bright green to dull green in perfect unison.
I am currently on my 2nd phone, the first one had 5 different faults. I now have 4 batteries due having to use moxier mail as the stock mail is sh1t. unhappy times
Click to expand...
Click to collapse
4 bars for me.
Cover the back with my hand.......yep still 4 bars.
If the phone was bad I would of had a **** load of problems too right?
Phone has worked perfect for me in the 2 months I have owned it.
nelly_boy said:
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
Click to expand...
Click to collapse
Just take it back.. Demand they fix it or give you a new one... Itll still be under warranty
Sent from my LT15i using XDA App
Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson
Johan-SEAnswers said:
Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson
Click to expand...
Click to collapse
Just a warning, if you unlocked Bootloader ! using FOTA or SEUS very likely will result in a non-usable handset (bricked) !!!!!!!!!!!!!!!!
Johan-SEAnswers said:
Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson
Click to expand...
Click to collapse
I did all that. Except the update. Actually I just realized its the network. All my frind have the problem. Rogers confirmed. Play has a nice reception. It was the network! Thanks for all ur help.
Sent from my R800a using XDA App
captain67 said:
Reception for me is terrible. Used to be a lot better on my crappy old samsung gravity.
Drops to zero bars constantly, and often says no service when inside the house.
My wifi stops working the second I'm out the front door too. Wifi works fine across the street for all my other devices, including a laptop and a samsung captivate.
This leads me to believe the radio transmitter is a defective design. I'll be calling my provider tomorrow.
Edit: wifi doesn't work now at all.
The phone's wifi icon shows it as connected, but theres no transfer of data, router doesn't see the device as logged in.
Some google searches have revealed this to be a common defect. I for one am not pleased.
Sent from my R800a
Click to expand...
Click to collapse
I was having trouble with that also.
I changed my router to 802.11G only. I have devices that do not support n so i went with G. it took a day or two but but it fixed it.
to get it working when it does that you have to disconnect and then reconnect.

Aaaargh fecking signal!!

Why does my phone show full signal yet all apps that use mobile data either run shockingly slow or not at all!! My steam app is constantly reconnecting yet signal is constant! In BBS it's showing i have good signal for a matter of minutes and is mostly showing poor or unknown signal nearly the whole time the phone is on!
My set up is the latest AOKP rom and faux's kernel
Sent from my Nexus 4 using xda app-developers app
nuclearmonkeyuk said:
Why does my phone show full signal yet all apps that use mobile data either run shockingly slow or not at all!! My steam app is constantly reconnecting yet signal is constant! In BBS it's showing i have good signal for a matter of minutes and is mostly showing poor or unknown signal nearly the whole time the phone is on!
My set up is the latest AOKP rom and faux's kernel
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Could be you only have full bars of 2G data speed. You are either being throttled for excessive use from your carrier or your carrier only has 2G speeds where you live. Where I work the entire county only has 2G Edge speeds from AT&T even though their coverage map shows 3G for the area. Check your data type and speeds with an app like Network Signal info.
https://play.google.com/store/apps/details?id=de.android.telnet&hl=en
Happens to me a lot as well. I show full 4g and yet everything times out and wont load because data is so slow. I'm also in a good coverage area where i get 12-14 Mbps speed with other phones and when this one is acting normal.
Sent from my Nexus 4 using xda premium
The towers you are connecting to are probably overloaded. Thin of them as a wireless access point at your house with 1 internet line. If too many connect to and use that line, the connection gets slower. Would be nice if cell providers posted tower stats in your area. Would save a lot of angry calls
stretched said:
The towers you are connecting to are probably overloaded. Thin of them as a wireless access point at your house with 1 internet line. If too many connect to and use that line, the connection gets slower. Would be nice if cell providers posted tower stats in your area. Would save a lot of angry calls
Click to expand...
Click to collapse
I think in my situation it is not this. My wife has an HTC one s and my brother a sgs2 and they will have great data speed while i have dead slow even though we are on the same carrier and in the same room.
Sent from my Nexus 4 using xda premium
Got the same problem
My pbone is acting wired showing full signal but no traffic gets through
Also sometimes the signal just greys out and i dont get any connection until switching flightmode and back
Im at aokp to... Maybe its relaxed to the rom
Im on Stock kernel
Sent from my Nexus 4 using xda premium
MoooN said:
Got the same problem
My pbone is acting wired showing full signal but no traffic gets through
Also sometimes the signal just greys out and i dont get any connection until switching flightmode and back
Im at aokp to... Maybe its relaxed to the rom
Im on Stock kernel
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Happened to me on stock, cm, aokp, and now pa. I don't know what it is. I just hope an update will fix it.
Sent from my Nexus 4 using xda premium
Glad im not the only one suffering.. I didnt really have the problem on stock so much.. just since unlocking and flashing new roms.
To the person who mentioned carrier throttling, its certainly not that as one minute i'll get full speed and the next (youtube for example) will just stop and start saying no signal retry and then if i turn the phone off and back on again it will work. How can a carrier throttle you when you only have a 2Gb usage limit and then they charge you afterwards that makes no sense.
Also its not a 2G problem as Signal checker shows 3G and also now EE all around my area. Besides my wife's S3 on the same network is getting full speeds where im not or anything even though im apparently at full strength H
I hope this gets sorted soon as its also affecting calls.. I'll have what looks like full signal while playing a game then suddenly a text to say someone tried ringing me like 3 minutes before!!
probably switching from HSDPA to HSPA+.
did you notice a H on top of your signal bar, that switches to H+ when the lag is over?
I have had this problem for a long time, since I got my Galaxy Nexus and now again on my Nexus 4, and finally got so fed up that I have been testing it all day and getting screenshots ready to make my own post about this so I am pretty relieved to see this post!
I live in Philadelphia and use T-Mobile. I have had T-Mobile here for years and never had this problem before. When they upgraded to 3G I had amazing speed boosts and when they did HSPA+ it got even better but that was on a G1/G2. On my Nexus phones the internet is damn near unusable in center city but what is so odd about it is that in my Google searches about the problem I can only seem to find posts raving about T-Mobile in the city and how Philly keeps getting improvements including the new improved 1900Mhz HSPA+42 but I have never even seen my Nexus 4 on the +42 network the best it goes to is +15 and even that makes no difference because the internet is so slow and unrelaible that unless I am on Wifi, my phone just sits in my pocket useless.
I'm really at my wits end about this and no one, Google or T-Mobile seems to take responsibility or have any advice on how to fix it except the pointless factory reset.
I've seen a brief mention on XDA about a fast.tmobile.com APN and I changed to that and I'd like to imagine that it showed some type of improvements but certainly not with data speeds/latency/integrity of connection. If anything, it may have improved signal 'strength' (used lightly because regardless of what my strength is listed as the connection sucks.
To be clear, I am connected to HSPA and HSPA+ when the connection is being used, like it should, but these are the best speeds I managed to get throughout the day today as I moved around campus trying different spots.
Please, someone have advice!!
Could it be kennel related? Did you guys try just being on stock ROM?
Sent from my Nexus 4 using Tapatalk 2
ftarules said:
Could it be kennel related? Did you guys try just being on stock ROM?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I am using the stock kernel, stock radio although not the stock ROM. I am pretty sure I had this problem before I rooted (I say pretty sure to be conservative with my answer since I am not 100% sure but I am definitely 90%)
Is anyone confident about their knowledge regarding APN settings? I have seen like 15 different configurations for T-Mobile's APN and have no idea which one to try and would prefer not to just go through them one by one -- I've got things to do!
ftarules said:
Could it be kennel related? Did you guys try just being on stock ROM?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Again.. I'm pretty sure i didn't have this problem while on stock but i could be wrong. My GNex was exactly the same. And I'm on orange UK so completely different network to the T-Mobile USA so surely can't be random that we're both having the same problems
Sent from my Nexus 4 using xda app-developers app
I had the same slowness over cellular, 9kbps or so. I changed APN's, rebooted and just got 2463kbps.
http://forum.xda-developers.com/showthread.php?t=1791526
drdjr said:
I had the same slowness over cellular, 9kbps or so. I changed APN's, rebooted and just got 2463kbps.
http://forum.xda-developers.com/showthread.php?t=1791526
Click to expand...
Click to collapse
Will this only work for at&t users though?
Sent from my Nexus 4 using xda app-developers app
I'm on stock 4.2.1. Phone is rooted and boot loader unlocked. For about two days now I'm having signal drops from 4bars, then greyed out 4 bars and jumps between H to 3G. Settings for LTE revert to WCDMA every time I lose reception. Also dialer crashes/ force closes if I have an incoming call and sends all calls to voicemail. I can dial out but at the end of my calls when I go to hang up I see the popup that phone process crashed.
My carrier is Bell Canada and the phone worked fine for about 10 days before this started happening.
Any tips or advice to help me out is appreciated. Thanks.
Sent from my Nexus 4 using Tapatalk 2
Bump.
Sent from my Nexus 4 using Tapatalk 2

[Q] N910U On T-Mobile/ Weak Signal/ dropped signal issues

Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Bump. Anyone have any advice to remedy this?
Im planning on buying the sm-n910u aswell but I want to use it with metro pcs which should be using the same network as tmobile, I dunno if ur problem is the phone or network hiccups but im hoping it will work here in nyc
chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
A few things to look at
Try 3g only awhile, you may have a marginal 4g signal and the phone keeps switching back and forth
Try to find out which bands are coming off each tower in your area as well as tower location
You are one of the first to use the new intel modem in the usa for this phone
Keep us posted
Back in the HSPA days I had nothing but international devices and frequently experienced what you described. All the carriers have different networking h/w and topology because they all grew through acquisitions. If I left my home town where I had decent coverage when my flight would land in another region I'd have to reboot my phone to get it to connect to the network. When doing speed tests with friends using "real" AT&T phones their phones were always faster and more reliable. It was only an issue less than 10% of the time so it wasn't a big deal (to me). For better or worse the carrier's optimize the radios in their phone for their specific networks. So, at least in theory, a carrier phone (used on the carrier that provided it) is always going to deliver the best performance.
I got my N910U from Hong Kong, and my 4G signal is as weak as hell, though i'm a China Unicom user.
My iPhone 5s has much better signal than it, same SIM same network.:crying:
There must be something very wrong with the Exynos version of Note 4.
Hope Samsung could fix this ASAP.
Yea it happens pretty randomly in my house and when i leave to drive around town. The signal will be 4 bars on 4G then suddenly just drop connection all together for about 10 seconds. its a real drain on the battery when it does it so often. Im wondering if its a software issue with the radio in the n910u? Since we have root already we can load a different radio on it and see if it improves?
Got the same thing going on with my 910U on Fido Network in Canada. I must note it seems like it doesn't affect performance except for a network speed, no issues during the calls but 4G signal is at 1 bar most of the time unless I'm outside in downtown or something. I must note 3G signal was almost always at full strength. Not sure what is going on here but I thing we really could use some modem update here lol
chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
I also have hongkong N910U model and facing signal issue on regular basis. When Problem appear I can not receive calls anymore and when try to make call , signal disappear altogether. After I retry a couple of times then it works fine but only solution is a restart to get the full strength. it feels like it is a software issue rather hardware but still keeping my device in observation. I feel when I enable power save mode only after that this problem appears. trying not to enable power save mode and test the issue for few days.
Kindly also share your own experiences to solve this issue temporarily.
chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
hi i had this problem too when i used the fingerprint sensor.....then i turned it off and everything was ok..:laugh:
maybe its a root problem with the fingerprint sensor..
Okarina26 said:
hi i had this problem too when i used the fingerprint sensor.....then i turned it off and everything was ok..:laugh:
maybe its a root problem with the fingerprint sensor..
Click to expand...
Click to collapse
So you have the 910U, exynos working with Tmobile in the US? Getting both 3g and 4g successfully?
bjrmd said:
So you have the 910U, exynos working with Tmobile in the US? Getting both 3g and 4g successfully?
Click to expand...
Click to collapse
i have 3G only..!!
i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all togethe
Click to expand...
Click to collapse
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
---------- Post added at 06:23 PM ---------- Previous post was at 06:18 PM ----------
chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
altenae said:
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
---------- Post added at 06:23 PM ---------- Previous post was at 06:18 PM ----------
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
Click to expand...
Click to collapse
I have the N910U note 4 and having the same problem.
bobgoh said:
I have the N910U note 4 and having the same problem.
Click to expand...
Click to collapse
Swapped the note 4 again.
The third one and a new simcard fixed the issue !!
3 to 4 bars signal strength/
I have this problem since yesterday, it seem like the Note 4 is dropping the Sim card. In panama we have a provider that will need to register the sim card with names and stuff but i never did and every time i turn off the phone it will pop out that menu from the sim card.
Yesterday it was popping out every 20mins so i assume that the note 4 is dropping the Sim card. i didn't have that problem when i started using it. its been only a week and this problem came out. I got no signal, with the circle and a dash to full signal and drop signal back... all day, I can't even play online or watch youtube or other things. But it work fine with wifi!
I changed providers no more issues for me. Gonna change back next week and a new simcard also
I am in Colombia and my phone always is with one bar of signal, but when I am making or receiving a call it get full bars of signal. Do your phone do that? (I have the N910U)
Sent from my SM-P600 using XDA Free mobile app
Have this device on Bell in Canada. Not having these issues at all, but haven't rooted.

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