[Q] Nexus 4 Camera Bug after 4.4.2 - Nexus 4 Q&A, Help & Troubleshooting

I own a Nexus 4 and its unrooted. After updating to 4.4.2 I am encountering a weird bug.
When I take a few pics from the default camera app, the phone gives off some *ZIGG ZIGG* sound and I can feel a bit of vibration too and reboots.
So what is the issue here? Anyone else facing a similar problem?

pakora said:
I own a Nexus 4 and its unrooted. After updating to 4.4.2 I am encountering a weird bug.
When I take a few pics from the default camera app, the phone gives off some *ZIGG ZIGG* sound and I can feel a bit of vibration too and reboots.
So what is the issue here? Anyone else facing a similar problem?
Click to expand...
Click to collapse
yes, i have this issue. what is that?

Yes also happens to me...i use n5 port..i guess it's google bug..i will try with another camera app
Sent from my Nexus 4 using Tapatalk 4

freddi11 said:
yes, i have this issue. what is that?
Click to expand...
Click to collapse
miqz said:
Yes also happens to me...i use n5 port..i guess it's google bug..i will try with another camera app
Click to expand...
Click to collapse
The camera focus/lens or whatever... does this, if you don't touch the focus thing which moves across the screen it works fine. However manually setting the focus seems to be causing the trouble.
So its a FW bug and I guess we are stuck with till the next update from google.

Related

Pictures upload orientation issue

I tried to upload on Facebook a picture taken with my Nexus S but it seems that, when uploaded it has the wrong orientation (always horizontal, even if the pictutre has been taken vertically). Is anyone else experiencing the same issue? Anyway to fix it?
Pelpa said:
I tried to upload on Facebook a picture taken with my Nexus S but it seems that, when uploaded it has the wrong orientation (always horizontal, even if the pictutre has been taken vertically). Is anyone else experiencing the same issue? Anyway to fix it?
Click to expand...
Click to collapse
There have been a couple threads on this including one i made, as of now there is no way to fix it. before you say the NS is a peice of crap, all SGS phones do it.
If you hold the phone in portrait mode and hit the menu button the menu comes up in landscape mode. the SGS phones only like it sideways
I'm glad im not the only one. Apparently this isnt just with FB but with any form of picture transfer when taken in portrait?
I hope theres a fix for this, I love this phone but that's annoying!
YuryAC said:
I'm glad im not the only one. Apparently this isnt just with FB but with any form of picture transfer when taken in portrait?
I hope theres a fix for this, I love this phone but that's annoying!
Click to expand...
Click to collapse
Ya, it does the same thing if you send an MMS
sucks that it has this problem, that annoyed me like crazy when i had a vibrant, my mt4g doesnt do this, just make sure to take all pics like a normal camera and you will be okay
It's a easy fix turn off and on your phone that's how I fix that issue
Sent from my Nexus S using XDA App
Get fixed with the update
Sent from my Nexus S using Tapatalk
Oh hell I thought it was a simple Nexus S issue but you guys say it happens on all Galaxy S phones
Well I hope that Google can at least correct it on the Nexus S with an update since it seems after 6 months Samsung hasn't. This is the one thing that is bugging the **** out of me with this phone.
chikilin1389 said:
Get fixed with the update
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
Not really. Got the update tonight but nothing changed. I love my Nexus S but this is really pissing me off... Can't believe that Samsung has not fixed it yet.
@Eliteranger12 torn on and off ??? I did it several times but nothing changed
Pelpa said:
Not really. Got the update tonight but nothing changed. I love my Nexus S but this is really pissing me off... Can't believe that Samsung has not fixed it yet.
@Eliteranger12 torn on and off ??? I did it several times but nothing changed
Click to expand...
Click to collapse
quite possibly intended this way
slowz3r said:
quite possibly intended this way
Click to expand...
Click to collapse
it is something I will take into consideration for the next uploading
Pelpa said:
it is something I will take into consideration for the next uploading
Click to expand...
Click to collapse
ya, its something you get used to, kinda gotta figure it is the normal way you take a picture with a camera

Reboot while in camera

When taking pictures in low light situations with flash (it seems low battery enhances the probability) sometimes the pictures get artifacts (white lines close to the top/bottom of the picture).
And sometimes the phone gets stuck and reboots. The camera tends to make clicking noises right before it reboots that are louder than when usually focusing.
Look at the screenshot and at the end you can see the reboot. You can see a sudden battery level drop after the reboot.
I don't know if this is hardware or software related but a user suggested this to be a problem with the stock camera app.
I had this problem on two devices already and it seems to be on all devices, maybe just rarer for some people? Not sure.
If you have this problem vote for the following issue and hope google fixes it:
http://code.google.com/p/android/issues/detail?id=49702&#makechanges
I had something similar happen to me once last week. I was viewing my photos in the stratosphere mode and would hit the back button. I had to repeatedly do this to scroll to the next images after viewing them. When hitting the back button it would take me back to take a picture, but one time, it took me to a blank screen with the camera buttons still working. I ended up needing to restart my phone. Not sure what happened there.
I have only seen this once. It didn't occur again, so I haven't chased it down
Ditto only happened once in the first week of using and has never happened again
Sent from my Nexus 4 using Tapatalk 2
AW: Reboot while in camera
Kinda sucks when it happens randomly, today it happened twice to me and that in 4.2.2!
Sent from my Nexus 4 using xda app-developers app
I also have it, but less frequent, about one or two times per month. It happened on 4.2.1 and no one could solve it in my thread about this .
Facing the same issue more frequently
ruzkay said:
While taking pictures my phone suddenly got stuck and rebooted. This is the second time now. My camera makes strange click noises sonetimes wheb focusing but that seems to be normal.
The device was a little hot but not as hot as when in gaming and in gaming it never reboots.
Look at the screen shot and at the end you can see the reboot. What I'm worried about is the sudden battery level drop after the reboot.
Are these reboots hardware or software related? Should I get a replacement?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I seem to have the same issue. So far, it has only occurred when I am trying to take a photo with the flash on. One more observation: seems to happen more often if the battery is low. However, both of us might be having defective devices, as it doesn't seem to be a common issue looking the forums here.
No solution found so far. Tried a factory reset. Tried using another camera app. Nothing helped. Might try flashing a custom ROM.
AW: Reboot while in camera
sumit29 said:
I seem to have the same issue. So far, it has only occurred when I am trying to take a photo with the flash on. One more observation: seems to happen more often if the battery is low. However, both of us might be having defective devices, as it doesn't seem to be a common issue looking the forums here.
No solution found so far. Tried a factory reset. Tried using another camera app. Nothing helped. Might try flashing a custom ROM.
Click to expand...
Click to collapse
All oft the things you described apply to my situation too. Also I noticed that pictures tend to have artifacts (white stripes close to the top/bottom). They always have the same distance from top/bottom but their length differs.
Also after the forced reboot there sometimes appears an extra picture in the gallery that is fully grey.
Sent from my Nexus 4 using xda app-developers app
I don't seem to have the artifact problem that you described. Also there is a creaking sound sometimes just before it restarts.
Have you tried flashing a custom ROM? Did it help? Otherwise RMA is possibly the way to go.
I ordered the phone from US using a mail forwarding service, so an rma will cost me another $100 or so. If you or anyone else can confirm that it is definitely a hardware issue which can be resolved by getting a replacement, i might go for it.
Sent from my Nexus 4 using xda app-developers app
sumit29 said:
I don't seem to have the artifact problem that you described. Also there is a creaking sound sometimes just before it restarts.
Have you tried flashing a custom ROM? Did it help? Otherwise RMA is possibly the way to go.
I ordered the phone from US using a mail forwarding service, so an rma will cost me another $100 or so. If you or anyone else can confirm that it is definitely a hardware issue which can be resolved by getting a replacement, i might go for it.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I was on AOKP PUB Krait 05/02 by Stevespear and Harsh Kernel and I did have a reboot there once too. Also this is already my third Nexus 4 since I had to replace it 2 times due to issues (bottom side creaking 1st device / yellow blotches 2nd device) and this one really looks good only this camera reboot issue is left.
But my first phone did have the issue too, I didn't have the 2nd phone long enough so didn't see it happen there. I have no idea if it is a hardware or software issue but my bet is that all Nexus 4's have that issue.
It just seems that it appears rather rarely and most people don't notice it. Or it could be that the voltage is too low and that would explain why it happens on some phones more than on others since not all chips are equal. I was wondering if somehow setting the flash to be weaker so it draws less power would solve this. But I am just a user and don't really have an idea.
PS: I won't get my phone replaced since I can live with this issue (it happens rather rarely) and I went through 2 replacements to get this device which is close to perfect but I wouldn't mind if someone came up with a solution.
That makes me feel really lucky to have gotten a nearly perfect device. Anyway, guess we just have to live with it then. Lowering the flash intensity sounds like a good idea. Will check if some rom/kernel/app can do it for me.
Sent from my Nexus 4 using xda app-developers app
Just added issue 49702 on code.google.com. whoever is facing this problem, add your comments.
Sent from my Nexus 4 using xda app-developers app
Having the same problem here on 4.2.1 and 4.2.2. I think it might be the buggy stock camera/gallery app because I can't replicate the problem on the Camera Zoom FX app.
Edit: I remember having this problem on 4.2.1 and then clearing the gallery app data and not ever seeing the issue happen again. I will try the same on 4.2.2 and see if it fixes it too.
I added a link to the issue on OP guess that is all I can do.
sierratango88 said:
Having the same problem here on 4.2.1 and 4.2.2. I think it might be the buggy stock camera/gallery app because I can't replicate the problem on the Camera Zoom FX app.
Edit: I remember having this problem on 4.2.1 and then clearing the gallery app data and not ever seeing the issue happen again. I will try the same on 4.2.2 and see if it fixes it too.
Click to expand...
Click to collapse
I have had this issue with the Camera FX Zoom app also. So, at least in my case, I guess it's a hardware/camera driver issue. Anyway, I also cleared the gallery app data a few days back and haven't faced this issue since then, but haven't taken enough pics with flash to confirm that the issue is truly gone.
sumit29 said:
I have had this issue with the Camera FX Zoom app also. So, at least in my case, I guess it's a hardware/camera driver issue. Anyway, I also cleared the gallery app data a few days back and haven't faced this issue since then, but haven't taken enough pics with flash to confirm that the issue is truly gone.
Click to expand...
Click to collapse
Has the issue disappeared after clearing the app data for you? I certainly have not faced any reboots since doing it.

Random crashes after using Camera

Not sure if you guys have experienced this before as I didn't see any thread discussing it.
But this happened to me 3 times, after using the camera in low light and moving to gallery to preview the picture, Nexus 4 halts and reboots.
Not sure if this is related, but I can also hear the lens moving.
This happened on stock Rom and Kernel
And yesterday it happened again on Franco Kernel r34 and CM10
Attached is the kernel log, any recommendation?
Thanks,
Dani
danillll said:
Not sure if you guys have experienced this before as I didn't see any thread discussing it.
But this happened to me 3 times, after using the camera in low light and moving to gallery to preview the picture, Nexus 4 halts and reboots.
Not sure if this is related, but I can also hear the lens moving.
This happened on stock Rom and Kernel
And yesterday it happened again on Franco Kernel r34 and CM10
Attached is the kernel log, any recommendation?
Thanks,
Dani
Click to expand...
Click to collapse
what?! lens moving? really moving or just creaking a bit?
http://forum.xda-developers.com/showthread.php?t=2099859
I had the same thing happen to me, see thread above.
Sent from my Nexus 4 using xda app-developers app
realfelix said:
what?! lens moving? really moving or just creaking a bit?
Click to expand...
Click to collapse
Sorry, it was more like shutter sound or focus , creaking is a good description as well
ruzkay said:
http://forum.xda-developers.com/showthread.php?t=2099859
I had the same thing happen to me, see thread above.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Good to know I'm not the only one.
Did you capture the kernel log? I am intrested to see if the stack trace/exception are the same.
I hope it's not a hardware issue.
unfortunately no (i have no idea how you do that) but after some thinking im gonna assume it is software related
i mean it was just like you described moving between gallery and camera back and forth suddenly the device got stuck and had to rebooted i mean if it was hardware related why didnt it reboot or turn off immediately
ruzkay said:
unfortunately no (i have no idea how you do that) but after some thinking im gonna assume it is software related
i mean it was just like you described moving between gallery and camera back and forth suddenly the device got stuck and had to rebooted i mean if it was hardware related why didnt it reboot or turn off immediately
Click to expand...
Click to collapse
I found another two people running into the exact same issue, their kernel crash log is identical to mine.
http://forum.xda-developers.com/showpost.php?p=36126425&postcount=4064
and
http://forum.xda-developers.com/showpost.php?p=35788305&postcount=2448
this should have been happening more frequent but not everyone is reporting it, or maybe we are the lucky ones...
danillll said:
I found another two people running into the exact same issue, their kernel crash log is identical to mine.
http://forum.xda-developers.com/showpost.php?p=36126425&postcount=4064
and
http://forum.xda-developers.com/showpost.php?p=35788305&postcount=2448
this should have been happening more frequent but not everyone is reporting it, or maybe we are the lucky ones...
Click to expand...
Click to collapse
Hey I sent to you a PM, maybe try updated kernel r61 on franco runs very well. :fingers-crossed:

Slow or reboot when opening camera apps

My I9500 running latest firmware and having this problem, whenever I open camera (either stock app or 3rd party app) it either start up normally about 2 seconds or much slower than normal (5 seconds or more) or completely reboot the device.
Anyone experiencing the same? I don't know whether this is software or hardware issue?
Sent from my GT-I9500 using Tapatalk 2
same to me. after reboot i can open camera app. but next day reboot again.
Sent from my GT-I9500 using xda premium
Do I9505 users have this same issue? Any expert can have a look and help us know whether this is software or hardware issue? Or is there any fix to this?
Sent from my GT-I9500 using Tapatalk 2
I'm having the same camera issue too and now when i open gallery it will freeze for 3sec then reboot.
jasonjkl said:
I'm having the same camera issue too and now when i open gallery it will freeze for 3sec then reboot.
Click to expand...
Click to collapse
What is your version and firmware? Did you notice this problem with the old firmware?
Sent from my GT-I9500 using Tapatalk 2
Bump to see if anyone can help.
I'm currently reverting back to MDE firmware to see if this problem persists.
kennytung said:
My I9500 running latest firmware and having this problem, whenever I open camera (either stock app or 3rd party app) it either start up normally about 2 seconds or much slower than normal (5 seconds or more) or completely reboot the device.
Anyone experiencing the same? I don't know whether this is software or hardware issue?
Sent from my GT-I9500 using Tapatalk 2
Click to expand...
Click to collapse
I have same problem , my s4 get freeze for few sec and reboot......
I have restored back to MDE firmware using odin and camera still get hanged/rebooted. I'm clueless now as this problem cannot always be reproduced hence I'm really afraid if they would agree to replace my phone... And this issue seems to be on many other people S4, it's just that they haven't encountered it yet.
Has happened to me in a couple of occasions as well!!
Sent from my GT-I9500 using xda app-developers app
Same here! It tends to happen when I use one of the animated gif modes or the Drama shot. But its irritating. Cuz I was kinda showing off my phone to an iPhoner friend when it happened for the first time. And I was like, WTF! It had to happen just now??
Mine just happen without reasons, several times a day and it tend to happen when I want to use it most lol, and when I want to replicate it in order to make a video about the issue the damn phone just keep working fine!!! Really hope any expert can have an insight about this
Trying to find a solution here using ideas. Is your sd card full of photos?
bouss said:
Trying to find a solution here using ideas. Is your sd card full of photos?
Click to expand...
Click to collapse
My sd card is a class 10 32gb with barely 300 photos, but I even tried saving to internal storage, same issue. I try turn off location when taking picture, same. Try revert back to factory firmware which is MDE, same.
This issue won't happen very often but the fact that it has appeared many times when I going out and want to take a picture piss me off greatly, what is the point of a phone camera if it cannot capture the moment that I want?
My old phone (not a samsung but it does not really matter) had this reaction when reaching a bad sector on memory. Before getting sad ideas try a reset. Then if it persists head over to the customer care.
hope samsung will look seriously about this issue!!!i didnt pay premium price for this problem!
Same here tried 3 difrend firmwares
No issue on I9505 here.
Sent from my GT-I9505 using xda premium
The camera firmware should be independent form the ROM firmware.
Therefore reverting to previous ROM firmware doesn't restore also previous camera firmware.
AFAIK this was the common experience with Galaxy S2 (that I had too), so it's should be the same with S4: it's not possible for the final user to separately flash a specific camera firmware.
Maybe a future ROM upgrade (which could include a new camera firmware) will solve the problems.
No problems here. Can you reproduce the problem?
Sent from my GT-I9500 using xda premium
I cannot reproduce the issue every time I open the camera, but I would say if I let the phone idle for a while then open the camera then very highly it can hang and reboot, but of course this is not the only case.
But almost everyone can see that S4 camera take too long to start up, and then 1 to 2 seconds to take first focus which is very annoying and you can miss the moment, other phones are not this slow. I really hope this is firmware issue and Samsung can fix it soon, because if it is hardware related then well...
Sent from my GT-I9500 using Tapatalk 2

Slow view photosphere...

Hi, im on pure nexus android 7.1.1 and when i try to open a photosphere it takes ages to load the photo. It seemed strange, does anyone have the same problem when loading photospheres? Thanks!
https://youtu.be/3giezc6bRo4
Is the picture still located on your phone or only cloud? If the image is loading from your phone, then I'd say you have an issue. Otherwise it looks like a slow internet connection.
v12xke said:
Is the picture still located on your phone or only cloud? If the image is loading from your phone, then I'd say you have an issue. Otherwise it looks like a slow internet connection.
Click to expand...
Click to collapse
Mmm its Located on the phone, i took it and then open it.
Same Problem Here
Hy!
I have the same problem with my Nexus 6p. It already worked fine some time ago though. Some update must have broken it...
Here is a video showing the issue in comparison to an old Nexus 5: watch?v=bBxubmO6hbo
The image in the video is an equirectangular panorama with 22258 x 11129 pixels and 81 MB stored locally on the phone.
user_dave said:
Hy! I have the same problem with my Nexus 6p.
Click to expand...
Click to collapse
You didn't quote the OP, so he won't be notified of this thread being updated. I'd suggest either quoting him directly or PM to see if he came up with a solution.
v12xke said:
You didn't quote the OP, so he won't be notified of this thread being updated.
Click to expand...
Click to collapse
Thank you, I didn't know that.
matibrasili said:
when i try to open a photosphere it takes ages to load the photo
Click to expand...
Click to collapse
My Nexus 6p has the same issue, have you already found a solution?
user_dave said:
Thank you, I didn't know that.
My Nexus 6p has the same issue, have you already found a solution?
Click to expand...
Click to collapse
Hi! nop, no solution, but I’ve been using different roms and the problem is still there. Lowering Panorama Quality in camera options solves the problem.
It becomes faster. But it’s weird that a phone with this specifications has to struggle to see panorama pictures.
Good luck mate!
Roms Used: stock nougat, pure nexus, beta 7.1.2 and currently android O . in every one of them it lags the same way.
matibrasili said:
Hi, im on pure nexus android 7.1.1 and when i try to open a photosphere it takes ages to load the photo. It seemed strange, does anyone have the same problem when loading photospheres? Thanks!
https://youtu.be/3giezc6bRo4
Click to expand...
Click to collapse
hi I have the exact same issue on a freshly installed 7.1.2 (N2G47O) nexus 6p.
Is there a solution for this?
Can it be related to an hardware defect?
Same here on any device since I believe Nougat. I should file an Android bug...

Categories

Resources