Email glitch: "-1 new emails" - Galaxy Note 3 Q&A, Help & Troubleshooting

Does anybody else have this issue? I already deleted all email accounts once, then added them again. It fixed it, but now it's back. Husband's Note 3 just got this bug too. ?
Sent from my SM-N900V using xda app-developers app

Mooselips said:
Does anybody else have this issue? I already deleted all email accounts once, then added them again. It fixed it, but now it's back. Husband's Note 3 just got this bug too. ?
Sent from my SM-N900V using xda app-developers app
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Setting > application > email > clear data ,, then updated it again from Google Play
:good:

Yeah, that's what I did. Then I had to set it up again. Just like I said in my 1st post... It was good for awhile. But now the glitch is back.
So, anybody else has a problem like that? What causes it and is there a way to remedy it once and for all?
P.S. update what from play store??
Sent from my SM-N900V using xda app-developers app

...same for me from time to time. The only solution is to identify which account is affecting it by marking its messages as read/unread until the icon shows the -1 value. Then delete and set up only that account again. Same phenomenon happened to my Note 2 at day one, fixed with the first firmware update.
What causes it? The total incompetence of Samsung on this kind of applications. Certain problems are well known since a couple of years now but simply they don't care.
If you want a deeper knowledge on this scrAPP, have a look also to http://forum.xda-developers.com/showthread.php?t=2572054

Related

Samsung - please fix the Email app

I am using the native email app for my exchange account. It is useless..
1. Keeps force closing
2. Whenever I try to move a message to a folder it keeps loading then closes
I was hoping it would fix with the new OTA update but not luck.
I am using N900 model.
I actually have the same problem but on a S800 version of the phone.
I've tried clearing the cache, removing my account and a lot of different things.
I am rooted, use a different dpi than stock but via xposed it is stock dpi. It never worked w/o fcing the first time I open it, even before I was rooted even.
If I want to read an email I open the app, it fc's, then I open it again and all is fine...
Would be nice of anyone had an answer or fix for this.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Which means it's there on n9005 also!
Have you tried flashing one of the ROMs? Maybe it works fine in those?
Something causes the crashes and I suspect it's folder naming related and is depended on the local language. I thing even if I don't have the problem we must somehow contact sammy for this.
You have the problem in normal pop3 accounts or exchange accounts only?
Sent from my SM-N9005 using Tapatalk 4
BlueChris said:
Something causes the crashes and I suspect it's folder naming related and is depended on the local language. I thing even if I don't have the problem we must somehow contact sammy for this.
Sent from my SM-N9005 using Tapatalk 4
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Interestingly it wasn't there in GS4 or note 2
Sent from my HTC Butterfly s using xda app-developers app
Aha so it's a bug in Android 4.3 or something then.
Sent from my SM-N9005 using Tapatalk 4
BlueChris said:
Aha so it's a bug in Android 4.3 or something then.
Sent from my SM-N9005 using Tapatalk 4
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Not too sure... Works fine on my HTC which is running Android 4.3
I have zero problem with the email app. 2 exchange accounts on it. So maybe it is indeed something about your particulars accounts.
remiotte said:
I have zero problem with the email app. 2 exchange accounts on it. So maybe it is indeed something about your particulars accounts.
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i have this problem on my exchange account... not quite the same, but every time i get an email or notification to do with that account, i can't access it from the notification bar or the app will force close. even if i try to clear all notifications or clear just that one, it freezes up the phone for about 5 seconds then force closes the email app
any ideas? this sucks... i need that account for work...
I think we need to narrow down the problem, what I can do is to make for you a test email in my company just for you to test, I'm with exchange 2007. What you think,? I'm really thinking that is regional problem or something that has to do with character encoding in the phone or in the exchange server or even with the certificate.
You both have knox enabled?
Sent from my SM-N9005 using Tapatalk 4
Well I have frozen the knox crop via titanium backup.
I've only setup a Hotmail account. Never had any problems on my old note 2 or s4. Not even on 4.3 Google edition roms or aosp. Anyway, the problem was there even before I rooted strangely. Even when I swipe away email notifications the app fc's.
Could it be an email.apk problem in the /system/app folder?
Could someone with root please upload it so I can test?
Another edit.
I've noticed it only happens when I get an email, which means I get an notification. If I open the app when I get an notification as well it fc's. When I just open is at random it doesn't fc. Very very weird
Sent from my SM-N9005 using XDA Premium 4 mobile app
Working fine here. I have the exynos SM-N900 version with 1 exchange account. I use it for work so emails all day and no fc so far. I have wanam xposed with the exchange pin bypassed.
BlueChris said:
I think we need to narrow down the problem, what I can do is to make for you a test email in my company just for you to test, I'm with exchange 2007. What you think,? I'm really thinking that is regional problem or something that has to do with character encoding in the phone or in the exchange server or even with the certificate.
You both have knox enabled?
Sent from my SM-N9005 using Tapatalk 4
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How do I disable knox?
Sent from my HTC Butterfly s using xda app-developers app
I have tried it with Knox frozen and not frozen....I'm on a n900w8 rooted with twrp installed. If I do anything to interact with an email notification from my exchange account it freezes the phone for a few seconds then force closes email. If I turn notifications off, and nothing gets displayed in the notification bar then I can use it all normally. And even with stuff being displayed, if I go into the actual program and check the email, it works, even with the notification there, but it doesn't go away and when I go to get rid of it then same thing force close.....what a load of Crap that Samsung puts out something with an issue like this on a phone that is supposed to be "business friendly" ****ing bull****
My problem with email app:
It sends emails just fine it does not receive any email unless i remove the account and add again. there is nothing wrong with my server (using IMAP push from hostgator) and in the K9 client its working flawlessly however i would really like to use the stock app. It wont receive email even if i do a manual refresh i have to remove the whole account and add it again
can anyone help me please??
Ok guys better don't turn off knox for this, we still don't know how it affects the overall system. As I see it it's problem with the samsung push service and the notification subsystem. The push service is upgraded before some days and my version that's working fine is 1.2.2.2
Sent from my SM-N9005 using Tapatalk 4
BlueChris said:
Ok guys better don't turn off knox for this, we still don't know how it affects the overall system. As I see it it's problem with the samsung push service and the notification subsystem. The push service is upgraded before some days and my version that's working fine is 1.2.2.2
Sent from my SM-N9005 using Tapatalk 4
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I am also using 1.2.2.2 however the email app is still not allowing me to receive emails only to send im sure its a failure in the push service did anyone report this to samsung?
apascual89 said:
Working fine here. I have the exynos SM-N900 version with 1 exchange account. I use it for work so emails all day and no fc so far. I have wanam xposed with the exchange pin bypassed.
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Apascual...
Are you able to move mails to folders in the mail app? Do you have many folders on your exchange server?
anshkhanna said:
Apascual...
Are you able to move mails to folders in the mail app? Do you have many folders on your exchange server?
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I'll try, I normally don't do that on the phone. I'll try it out.
BlueChris said:
Ok guys better don't turn off knox for this, we still don't know how it affects the overall system. As I see it it's problem with the samsung push service and the notification subsystem. The push service is upgraded before some days and my version that's working fine is 1.2.2.2
Sent from my SM-N9005 using Tapatalk 4
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Two things....first, would this cause the notification related issues I have?
Second, I just found that, if I set sync to manual, send myself an email from a Gmail account on my computer, then go into the email app and click refresh to sync, then I get the same problem....email freezes things up fit a few seconds then force closes. I can still Re open email and after I do that then it works fine and I can interact with my nail, it's just those two situations that causes the force close.....don't get it

[Q] To many Contacts/calendar deletes

So I rooted earlier today :good: (Thanks to the amazing people of the ROOT GODS) :good: and now I keep getting a sync issue of "To many Calender deletes" and "To many Contacts deletes". Has anyone else experienced this? It is asking me to: Delete the items, undo the items, do nothing for now. I have a lot in my Google calender for specific reasons and cannot delete this info. any ideas??????
Anyone???
Sent from my SM-N900V using xda app-developers app
This may have worked just in case anyone else has the same issue. I went into accounts and uninstalled my Google account. Then added it back and haven't had the same issue as of yet. Looked around on other forums and I believe it has something to do with deleting contacts then Google and the phone not having the same contacts....kinda how I took it anyways.
Sent from my SM-N900V using xda app-developers app

[Q] Contacts list not responding

So when you go into your contacts list, the first one listed is "Me". If I try to click on myself I get the following message (screenshot) every time. However if I click and hold, I can go in and edit my personal details. Just wondering if this is normal?
View attachment 2402276
Sent from my LG-D801 using xda app-developers app
Re-attaching screenshot... don't know why it didn't work before.
Sent from my LG-D801 using xda app-developers app
yyz123 said:
Re-attaching screenshot... don't know why it didn't work before.
Sent from my LG-D801 using xda app-developers app
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I get the exact same issue! Just got the phone today and went through setting it up and wanted to check my contact info, and got the same crash each time.
Can anyone shed a light on this?
ndnesh said:
I get the exact same issue! Just got the phone today and went through setting it up and wanted to check my contact info, and got the same crash each time.
Can anyone shed a light on this?
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Bumping! i am still facing the same issue. Please help!
do a factory reset and if it does not help clear defaults and cache the next time.
Sent from my LG-D802 using xda app-developers app
Hmmm ya factory reset may work. Don't want to go through setting everything up again just for this. Everything else is working for now so I'll wait till I get the 4.4 update
Sent from my LG-D802 using XDA Premium 4 mobile app
Make a backup of your contacts (or not, if they are stored on Google), find the Contacts app and clear cache and data. Reboot phone, try Contacts again.
robogo1982 said:
Make a backup of your contacts (or not, if they are stored on Google), find the Contacts app and clear cache and data. Reboot phone, try Contacts again.
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It worked! thank you! cant see my Google+ profile in this though!
EDIT:
To provide an update, looks like the Google+ integration is doing something. As soon as my google+ profile got connected to my local profile, i am again getting the same error.
Same problem here :/

Problem with Exchange email in built in app

I have a problem with the built in email app on the Galaxy Note 3 (SM-9005).
I use the built in email app with an Exchange account for work. Since day one it has been working flawlessly.
Yesterday, all of a sudden, new email doesn't show up in the mail app. Email arrives as it should to the account when I check it at the computer. When I try and manually update in the app, the time stamp for "last updated" in the upper right hand corner doesn't change. It does however seem to try and check every once in a while, since the time stamp updates during the course of the day.
I have tried to change the password on the account and the phone, but it doesn't help.
I have also tried removing the account altogether and then adding it again. That doesn't help either. What's even more strange is that the email will sync back to the device when the account is readded, up until yesterday. No email from yesterday or after shows up.
None of my colleagues experience the same problem, but most if them are sporting iPhones.
I can't think of anything in particular that I have installed lately that might bring this problem along.
Does anyone recognise this problem, or even better, know how to fix it?
Thanks!
Sent from my SM-N9005 using xda app-developers app
Really, no one recognises this? Strange problem. Still haven't solved it. Any assistance would be much appreciated.
Sent from my SM-N9005 using xda app-developers app
Did you frozen or deleted the magazine app? If you done that then email brakes.
Sent from my SM-N9005 using Tapatalk
Really? I might have done that, but I don't think so. What exactly is the app called? Could you post a screenshot of är the icon. It would be much appreciated!
Sent from my SM-N9005 using xda app-developers app

[FIX] Yahoo Mail - Could Not Sign In

Hey all,
I was having issues with my Moto X alerting me that it could not sign in to my Yahoo account. However, when I would go into the app, it would function correctly without me logging back in or taking any action. But, the notifications were annoying as it was happening at least once per day.
Anyway, I played around with the account settings and was able to remedy the issue, or so I believe. The fix is pretty darn easy...
- Go into either the mail app itself or go into system settings, click on the Email account, then account settings
- Click on your email address [email protected] to adjust those preferences
- Scroll all the way down and click on Incoming Settings, under the Server heading it should read: Android.imap.yahoo.com
- Remove the "Android." piece of the phrase, so it should now read: imap.yahoo.com
- Click Done
- Repeat these steps under the Outgoing Settings as well and your issue should be resolved
Let me know if this works for you, or if you continue to have issues, thanks.
Fine, good work's it. I am already done it.. thanks
Unfortunately yahoo has been doing this with android for years and no combination of settings will fix the random sign in errors. It can go weeks or even months between episodes for me.
Sent from my XT1060 using Tapatalk
Android is Google and Gmail......no surprise yahoo might have issues. LOL.
Sent from my N5 cell phone telephone....
someguyatx said:
Unfortunately yahoo has been doing this with android for years and no combination of settings will fix the random sign in errors. It can go weeks or even months between episodes for me.
Sent from my XT1060 using Tapatalk
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You are right. It really has nothing to do with settings. It's on Yahoo's end not our phones. I ve been getting that sign in error ever since my 1st android phone (Htc hero) so i am used it by now. It comes and goes away.
Sent from my XT1056 using xda app-developers app
EVOSerb said:
You are right. It really has nothing to do with settings. It's on Yahoo's end not our phones. I ve been getting that sign in error ever since my 1st android phone (Htc hero) so i am used it by now. It comes and goes away.
Sent from my XT1056 using xda app-developers app
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Interesting. I have always been able to modify the incoming and outgoing settings to remedy the issue. I will let everyone know if this works long term. Thanks for the info.
I am a few days into this correction and have yet to receive any notice from the phone / Yahoo / mail app that I could not be signed into Yahoo. Not waving the flag yet, but for those of you who were having this issue, it may well be a simple and permanent fix.
Hope it works for you, this error happens randomly and intermittently so I just live with it and have transitioned most things to gmail.
Sent from my XT1060 using Tapatalk
someguyatx said:
Hope it works for you, this error happens randomly and intermittently so I just live with it and have transitioned most things to gmail.
Sent from my XT1060 using Tapatalk
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Yeah, multiple days into the experiment now and still working as advertised.
After over a month of use, I can now 100% confirm this fix. I have not had any issues since the day I made the change to the settings. So if anyone is still having this issue, please feel free to use the info provided in the first post.
Glad it worked for you, only temporary fix for me. I broke down and installed the Yahoo mail app again. Its gotten much better and does not destroy the battery any more.

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