Out of box email FC - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

I have an out of the box GN3 from Verizon that I have to test for my companies exchange policy, they have to basically apply all the settings in full or else they are not allowed on our exchange system.
Here's what happens:
Launch the email app, enter in email address and password, manual setup is select, enter in domain info and our server address, press next and it spins while contacting our server and then bam it FC's.
I have factory reset this device several times to rule out any issues.
I have a logcat of the process but I honestly don't have clue what I'm looking at. Would anyone be able to help me with this?
*Note this is not rooted and has MJE on it.

Related

Hotmail not working

on my hd using opera i go onto www.hotmail.com. i sign in as usual. i see that i have some new e-mail. so i go into inbox and when i click on a email, it doesnt open. there's no vibrating telling me that i have clicked it. it used to work before but now it dosnt. i have soft reset the phone a couple of times but no result. i know that i can check my email through the email tab but i dnt want to. any solution guys
Same here...wouldn't mind knowing if there's a solution.
tries mobile.live.com
polppol said:
tries mobile.live.com
Click to expand...
Click to collapse
That's the page I'm in. Message in inbox can be highlighted but it will not open for me...
EDIT: meant to add this works fine for IE just not in Opera.
same problem here. I get logged on but can't click on the inbox. Does someone know the solution for Opera? (except IE).
i have the same annoying problem!
but then again, will stick back to IE for hotmails..
same here. I can't even log on or register my details through the touch flo tab. is there an apple rights type thing going on here?
Have you guys tried to open in another tab??
Grtz,
Degake
ive tried setting hotmail up throught tf3d and it allows the username and password, then it says settings found, please click next to continue, but as i do, it take me to mobile.live.com rather than the next step??
anyone know whats going wrong?
I had the same problem, so I did a back up, and a hard reset, to wipe everything, and when I came to set up my email hotmail account, it works just fine now.. I get the messages as they arrive..
so after the reset you were able to continue the registration and settings without it directing you to windows live page?
unless you enter an alternative email provider it won't let me enter settings manually
Yes. First I had the emails downloading to my phone, and showing in the inbox.. Then for some reason, I messed it up and tried to re set up an account, and every time I was being directed online to Windows live page..
I did a hard reset, not a soft reset.. It tells you how to do it on the HTC support page. That wipes everything off the phone, so make sure you back up any information or programs you want.
After I reset the phone , I tried my hotmail account again, and it works fine..
ok thanks very much. been reluctant to do the hard reset as its taken forever to customize and tweak to my liking. and that's just the shortcut menus.
here goes...
Hope it works for you like it did me..
and I kinda enjoyed tweaking mine and getting it set up again.
Good luck. let me know how it goes.
ive only just done a hard reset because i could install Framework 3.5, it there any other way to setup hotmail again, registry edit maybe?
also how do you get them delivered straight to your phone, a friend of mine who also has a HD says you have to manually sync.
did you guys know that you can set up hotmail into your mail tab now yeah?
to set it up, go to the mail tab > Menu > Accounts > New Account
when asked to enter your email address, enter your hotmail address, but with an error after the "@" sign. for example, if my email addy was "[email protected]", i would enter it as "[email protected]" (notice there is no "l" in "hotmail.com"). Enter your hotmail log-in password here as well.
Insert your name as you would like to appear on outgoing messages, and an account display name to show for your own navigation (mines is simply called "Hotmail", since i only use one hotmail account).
For the incoming mail server: pop3.live.com
Account type POP3
your username will be your hotmail email address (the correct version this time), and your normal password, as you would enter on the hotmail login page.
For outgoing mail: smtp.live.com
tweak other/advanced settings to your liking (and data plan - orange UK data plans suck).
Once you've set your account up, click on Start (top left corner) > Messaging > [your hotmail account] > Edit Account Setup. Now correct your emaill address that you originally inserted incorrectly, and continue pressing next till you get to the end.
Now your hotmail should be working fine.. no need to use opera at all
maaz_talha said:
did you guys know that you can set up hotmail into your mail tab now yeah?
to set it up, go to the mail tab > Menu > Accounts > New Account
when asked to enter your email address, enter your hotmail address, but with an error after the "@" sign. for example, if my email addy was "[email protected]", i would enter it as "[email protected]" (notice there is no "l" in "hotmail.com"). Enter your hotmail log-in password here as well.
Insert your name as you would like to appear on outgoing messages, and an account display name to show for your own navigation (mines is simply called "Hotmail", since i only use one hotmail account).
For the incoming mail server: pop3.live.com
Account type POP3
your username will be your hotmail email address (the correct version this time), and your normal password, as you would enter on the hotmail login page.
For outgoing mail: smtp.live.com
tweak other/advanced settings to your liking (and data plan - orange UK data plans suck).
Once you've set your account up, click on Start (top left corner) > Messaging > [your hotmail account] > Edit Account Setup. Now correct your emaill address that you originally inserted incorrectly, and continue pressing next till you get to the end.
Now your hotmail should be working fine.. no need to use opera at all
Click to expand...
Click to collapse
hi. I followed this advice from another thread which I can't find now.
but after I do all that and I go to Menu > Send Receive, there is an error in syncing and have to check my connection settings.
where am I going wrong?
in the process of backing up atm..
if your trying to do send/receive through TF3d, you can try doing send/receive through windows itself (i.e. go to start > messaging > hotmail > menu > send/receive)
see if that works. if it works fine, then automatic updates should work fine as well. I also get an error sometimes while trying to update via TF3D (only on hotmail), but it works fine if i do an update through windows.
phew! thanks for all suggestions so far. managed to set up using wifi. works perfectly.
problem is.. it only works with wifi.
when I attempt to send/receive through my t mobile connection it says I have to check my service provider etc. which I'll probably do tomoz

Back door email setup:

just wondering if there is a way to backdoor setup an email account. as some of you may know, the G1 has some kind of pop up that comes up when trying to setup emails.
something like SPAMHAUS or something. anyone ever get this?
anyway to backdoor or turn off the filter for that, or something?
Manual email setup (was: back door email setup)
To bypass the account setup wizard in android mail, and configure the account manually, you can use the 'Manual Setup' button.
To get there click 'Next' when you are prompted 'Welcome to email setup .... email accounts in two steps'.
On the next screen, the 'Manual setup' button appears at the bottom left of the screen. The 'Manual setup' button is disabled until you enter an email address and password.
I always use the manual way anyway. That's not what I'm asking for. Because the wizard still does silly things for certain accounts. So I was trying to see if there is a way to bypass all of that and do it thru root.
Is anyone else here having trouble setting up there yahoo account on the new jf 1.5 adp? It keeps coming up as wrong user and account. I don't have yahoo plus, but this worked just fine on jf rc33. If anyone knows what the put in the manual set up that would be cool if its even possible.
I remember reading some sort of disclaimer when you first set up the yahoo account on RC33 that you can only access your yahoo free account if you are a Tmobile customer... maybe since the 1.5 is currently ADP, it won't let you into the free yahoo account unless you have the tmobile version. Just a thought.
glock30 said:
I remember reading some sort of disclaimer when you first set up the yahoo account on RC33 that you can only access your yahoo free account if you are a Tmobile customer... maybe since the 1.5 is currently ADP, it won't let you into the free yahoo account unless you have the tmobile version. Just a thought.
Click to expand...
Click to collapse
Mine used to act this way when I had the standard T-Mobile RC33 OTA. Ever since rooting, I've been able to access my Yahoo email just fine, even though i DON'T have Yahoo Plus.
what does this mean? it only happens after i hit continue for the Outgoing mail server:
SETUP COULD NOT FINISH
cannot connect to server.
(550-5.7.1 Hello [24.161.12.151]; If you feel we mistreat you, do contact us.-5.7.1 Hello [24.161.12.151]; Ask HELP for our contact information. 5.7.1 Hello [24.161.12.151]; http://www.spamhaus.org/query/bl?ip=24.161.12.151)
anyone have any idea what this is?
bump for an answer?
Slimgym20 said:
Is anyone else here having trouble setting up there yahoo account on the new jf 1.5 adp? It keeps coming up as wrong user and account. I don't have yahoo plus, but this worked just fine on jf rc33. If anyone knows what the put in the manual set up that would be cool if its even possible.
Click to expand...
Click to collapse
Hey dude, I was having same problem and just found this. It worked:
From T-MO forums.
I had the same issue and a rep from T-Mobile G1 tech support sent me this. Hope it helps.
1. From the Home screen, tap the Application tab.
2. Tap Email.
3. Tap Next.
4. Enter the e-mail address and password.
5. Tap Manual Setup.
6. Tap OK when the 'Free Yahoo! Mail accounts only work over T-Mobile wireless networks. Yahoo! Mail Plus users should configure POP settings manually.' message appears.
7. Tap IMAP account.
#
1. From Incoming server settings, set the following:
2. IMAP Server field: imap.mail.yahoo.com
* Port: 143 (by default)
* Security type: TLS (if available)
1.
Scroll down and select Next.
* The device searches for incoming server information.
#
1. From Outgoing server settings, set the following:
2. SMTP Server field: smtp.mobile.mail.yahoo.com
* Port: 25
* Security type: TLS (if available)
1.
Scroll down and select Next.
* The device searches for outgoing server information.
2. Note that account options display and allow you to select how often to check for e-mail, set notifications, and check default setting account.
3. Enter the account a name.
4. Tap Done.
Click to expand...
Click to collapse

Exchange Email set up help PLEASE

So I work for an ATT Mobility 3rd party retailer and our IT guy is not the brightest bulb and I cant get my email set up on my phone to save my life. And help would be greatly appreciated.
My email address is jdougherty at parrotcellular dot com
The server i was given was:34093-mbx-c01.mex07a.mlsrvr.com for the server name
And I was given this to enter as well:
“mex07a.mailtrust.com” in the URL box
I have no idea what to enter in the boxes given. Whenever I enter the server name listed above i get unable to open connection to server.
Then if i enter the mex07a.mailtrust.com in the server it says my username or password is wrong...
Any help is really appreciated.

Browser question

I have a site I visit to read the local newspaper. I have to enter my email address and a password. The first time I entered my email address I made a typo so the login failed. I corrected the email address and logged in successfully. I created a bookmark for the site and every time I select it, the login fields are automatically filled in which I think is great. The not-so-great part is that the fields are filled in with my original typo. Is there anyway to flush this typo and replace it with the correct character string so that it sticks the next time I enter the site? I've tried turning off all the autofill options and re-entering everything but it still goes back to the original typo.
Also, is there a way to open links in a new tab so you don't have to constantly reload a site when you go back?
Any suggestions would be greatly appreciated.

[Q] Help with Exchange synch & network unlocking

Hi All, I received my GT-I9505 two days ago and have been taking my time trying to set it up ahead of relegating my old S2 to the sidelines. I'm having considerable trouble however with my work Exchange account, and with the Network Unlock Guide from this site. I was hoping to presume for some advice as I'm getting frustrated with my inability to get it working.
- Regarding Exchange. Work uses an SSL certificate that usually prompts most devices that there's something wrong with it, but "accepting all certificates" in the past sorted that. I've no such option on the S4 however, instead I just hit "Continue" when it prompts the error. I've entered the server and domain/login details correctly. It finds the server and the account is in the Email client and under "Settings" -> "Accounts". I worked out how to turn "Master Sync" on but still nothing happens. I'm not getting any popups as I might expect ("Activate device administrator?"). The "Folder Sync Settings" under the account is also empty. If I manually hit Sync it looks like it's synching for a fraction of a second but nothing happens. Trying to display "Show all folders" in the client results in a "Loading" icon with spinny circle indefinitely.
- Regarding unlocking. The guide on this site, and numerous others, explains how to go into Service Mode, enter UMTS Debug Menu and set SHA256 Off before Restoring NV something. I've followed the guide(s) a few times with no luck. Only thing I can think of is that I'm not entering service mode correctly. Screenshots suggest that on the info screen it should display "Service: Available", but even though I open Menu -> Key Input and enter "1", it remains "Service: Limited". When hitting the SH256 off, it says "Unchanged" and [0]. I've tried with an Invalid/locked SIM card and no SIM card, but not with a valid one.
With my sincerest thanks in advance for any help. I've spent ages on it now and I'm getting annoyed with the brand new phone that isn't playing ball.
I'm wondering now if the exchange synch issue is server-side. I'm almost positive that there should be a security "Activation?" pop-up which needs to be accepted, only I'm not getting it.
Two other pieces of possibly relevant information. I'm a domain administrator at work and our Exchange server has a self signed SSL certificate. I'm still googling without luck after 2 days. Any tips or advice would be most welcome.
I have also tried the Service Mode unlock method using a valid, working SIM card, also with no luck.
Still hoping for some advice on this, if any is to be had. Another bit of information which may or may not be useful, the mail server is running Exchange 2010.

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