Saved wireless networks deleted after latest OTA - Galaxy Note 3 Q&A, Help & Troubleshooting

I installed the latest VZW OTA over the weekend... stock, not rooted N3. It deleted all my saved wireless networks... I've searched everywhere... anyone else with this issue?
I'm an IT admin with probably 100 or so saved wireless networks, so this is a big deal to me. I've never had trouble, made sure it's set to backup to my primary gmail account, I've been through it before and never had problems. Not ready to reset the device, just wanted to see if others had this also.
Thanks in advance.

Related

Can't establish a reliable data connection to the server

i've just been changing a few icons on my home scree. everything has been running great, had no problems whatsoever until i tried to access the market this afternoon.
the error im getting is that i need to set up or sign into my gmail account, so i go ahead and chose sign in, then it says:
"Can't establish a reliable data connection to the server.
This could be a temporary problem or your SIM card may not be provisioned
for data services. If it continues, call Customer Care."
ive searched all day on the net for a fix, tried unmounting the sd card, removing the sim, signing in via youtube, but nothing works.
what i have noticed is that, in the accounts settings, my gmail address is missing (samsung & regular email accounts are still there).
now, i must say that while i have been messing around with stock icons, i havent touched anything google related, or indeed deleted any apk's.
the last option open to me is a hard reset, which i want to avoid like the plague after weeks of customising my phone, even titanium restore didnt fix it
does anyone have anymore ideas what i could do?
thanks
i've had an idea, but will it work?
if i create the same account on my girlfriends galaxy ace, would i be able to transfer those account settings to my phone? if so, where are they located
i've just noticed as well, that i'm not getting any emails from my other accounts either
please....really need some help here guys
You could always re-flash your firmware to get the gmail icon and all the other settings back.I know you said you don't want to but if its disappeared then its a good way to get it back at least and with a nandroid and /or titaniun back-up its not that much work to put all your settings back.
ok, reflashing the firmware didnt work. the problem is definitely with servers as i cant add any more email accounts, all are getting server errors.
so....i ask this, what file holds this information? and if i can copy this from my girlfriends phone, will it work?
in fact, does anyone know ALL of the google apk's that should be installed, i have a feeling one is missing/corrupted
surely someone on here must know the answer to my last post??
I was having data issues with many different modems on my carrier but found today that KE7 modem solved my problem with solid download/upload speeds. worth a shot.
Have you frozen something or deleted something with titanium that you shouldn't have?
Try calling your operater to check if you have connection problems or not.After all the warning did say to call.The fact that it just happened suddenly is quite surprising and re-flashing should have put back everything that was missing.
Hi Taco1916,
Did you find a solution? I have exactly the same problem and I've tried all suggestions without success.
PlanetP said:
Hi Taco1916,
Did you find a solution? I have exactly the same problem and I've tried all suggestions without success.
Click to expand...
Click to collapse
PlanetP,
I actually have a similar problem, and I see that you are also using China Unicom. I arrived in Kunming from Hong Kong last Sunday, and ever since Wednesday, Gmail suddenly stopped syncing, and Market does work. Market gives me the "no connection" thing. The weird thing is everything worked for two-three days after arriving in Kunming.
I've restored to previous nandroid backups, I've reflashed a fresh LeoMar Revolution rom (with everything wiped), and still cannot sign into my Google account..
My internet (via prepaid China Unicom data sim) and hotmail still works, XDA app, engadget all works..
I am going back to HK tomorrow, I will then find out if this is a China thing, or else...
chiefroastbeef said:
PlanetP,
I actually have a similar problem, and I see that you are also using China Unicom. I arrived in Kunming from Hong Kong last Sunday, and ever since Wednesday, Gmail suddenly stopped syncing, and Market does work. Market gives me the "no connection" thing. The weird thing is everything worked for two-three days after arriving in Kunming.
I've restored to previous nandroid backups, I've reflashed a fresh LeoMar Revolution rom (with everything wiped), and still cannot sign into my Google account..
My internet (via prepaid China Unicom data sim) and hotmail still works, XDA app, engadget all works..
I am going back to HK tomorrow, I will then find out if this is a China thing, or else...
Click to expand...
Click to collapse
me too,google maps, google account,all disconect from server,maybe this is really a china thing, exchange works great though, maybe later microsoft will sell a lot more wp7.5 in china,because android can not sync with google anymore
2 days later i will check again in europe
Connection Error
I have been accessing gmail/market/maps on China mobile for past 3 months ... but for last couple of days I am getting Error connecting to server message... does it something to do with China mobile connection or something to with the setting... I have wiped the mobile couple of times and installed new rom also. Even then it is not solved? any soultion
Seems like this is a problem on both networks just recently, for me, it was just four days ago.
I have been in and out of china the past three months with my s2 without problems. I wonder why we are all met with this problem.
Now that you brought it up, google maps doesn't work either. it seems to detect my location, the arrow swivels around, but the map its not displayed, just the grid.
I really hope this is a temporary thing...
Sent from my GT-I9100 using XDA App
I've recently (2 days ago actually) upgraded my firmware to 2.3.5 (from 2.3.3) and I'm getting the same connection error when trying to add a google account. I'm pretty sure this is related to the china firewall as all the google services work correctly ever since the day I bought the phone.
In fact, I have tried all the alternatives that you can think of: using wifi to add google account does not work, using youtube to add account does not work, using market enabler to fake my sim card provider does not work, factory reset does not work, downgraded back to my original 2.3.3 firmware does not work. The only plausible option left now is to try and add a L2TP VPN account to my phone. If this happens to work (which I'm pretty sure should) then it means china has resumed blocking all the google mobile services.
I'll keep you guys updated in a few days once I find a good vpn service provider.
UPDATE: I have got a reliable vpn service going on and am now able to connect to google services and sign in to my account. Note that you'll need to take out your unicom sim card and connect to wifi+vpn to have this work. If you have a sim card inserted, you'll have to try the youtube trick with vpn connected.
So I have proved that this is, in fact, related tol china blocking access to all the google mobile ports.
So the china firewall has blocked google mobile services before?
I never knew this since I recently switched from a hk blackberry with a roaming plan in china the past three years when I traveled in and out of china.
Do you think it has to do with this weeks anniversary?
Sent from my GT-I9100 using XDA App
Got the same problem after have bought a GS2 from Hong Kong.
Try Wifi/China Mobile internet but nothing works was wondering if it didnt come from my rom...
Same problem, wish I'd seen this thread early, as I 've just wiped my phone, lost **** loads of data re-installing firmware, stock rom etc, re-setting, sim card in/out, cannot try the YouTube Trick as China won't allow You Tube and still can't add the google accoutn as it says it can't establish a reliable connection.
Jesus, what the feck is going on ?, anybody got any information on whether this is actually just China ?
This was working fine up until a few days ago, I have been in Guangzhou for past 2 years, and had Galaxy S2 working fine here for last 6 months, and now this ?
Wow, that sucks for you, I feel for ya, I have since rooted my phone so I can make bootable back ups.
I am heading back to hong kong tonight, so I will update you guys tonight when I get out of the firewall.
When did this problem start happening for you guys?
Sent from my GT-I9100 using XDA App
Hi Chief,
For me 3 days ago, it really is a complete pain in the A$%e...
At first I thought my Data Plan had been cancelled with China Telecom, but even after re-booting, hard reset without sim and just connecting to the WiFi in the company which is obviously Chinese, it still will not add the Google Account so no GMAIL or Market Place anymore...
Still trying to see what else is shafted, but also my phone looks naff now as I cannot re-download Go Launcher EX from Market Place as cannot get on it...
That is around the same time as mine, I think I lost connection last wednesday. I hope this isn't forever, especially for you guys that are in china long term.
Had this happened before? I wonder if this is across all phones with android platform.
Sent from my GT-I9100 using XDA App

Can't connect to Google services.

I've never had this happen before, I can't get my phone to connect to Google services. Some Google apps are still working and sync is working. The only app I ran across that doesn't seem to work is Talk. It also seems my data is slow to respond to me accessing something on the internet, it will just sit at the 3G signal and do nothing for a while.
When I first flash everything runs great until I reboot then the connection issue starts. Anyone got any ideas?
Running AOKP nightlies, and I've tried several different versions.
Latest Faux kernel.
xsnipuhx said:
I've never had this happen before, I can't get my phone to connect to Google services. Some Google apps are still working and sync is working. The only app I ran across that doesn't seem to work is Talk. It also seems my data is slow to respond to me accessing something on the internet, it will just sit at the 3G signal and do nothing for a while.
When I first flash everything runs great until I reboot then the connection issue starts. Anyone got any ideas?
Running AOKP nightlies, and I've tried several different versions.
Latest Faux kernel.
Click to expand...
Click to collapse
I always used to have issues with GTalk when restoring from TB after flashing a new ROM. I suggest to never back up GAPPS when flashing ROM's. If that's what you did... wipe everything again and start over but do not restore GTalk. Hope that works for you.
What carrier are you on?
Double check your APN settings (Settings > Wireless & networks > Mobile networks > Access Point Names)
If it's WiFi, it's probably a ROM-thing. Reflash or use another one
asawoszc said:
I always used to have issues with GTalk when restoring from TB after flashing a new ROM. I suggest to never back up GAPPS when flashing ROM's. If that's what you did... wipe everything again and start over but do not restore GTalk. Hope that works for you.
Click to expand...
Click to collapse
Alright, so I tried this and it didn't work. Only thing I restored was battle net authenticator.
309041291a said:
What carrier are you on?
Double check your APN settings (Settings > Wireless & networks > Mobile networks > Access Point Names)
If it's WiFi, it's probably a ROM-thing. Reflash or use another one
Click to expand...
Click to collapse
T-Mobile. I didn't get too check the APNs before I restored from a previous version. It looks like a AOKP build from Dec 24 and its got Faux working on it perfectly. I'll try another build at a later date unless someone has any advice that I can try.
Bumping for hopeful solution to this. I've tried running JellyBro, JellyBeer, newer AOKP and even an older Gapps. I can't seem to solve this problem. ANY info would be appreciated.
Edit: So taking out my sim card and letting the N4 sit on wifi does the trick but as soon as I put the sim card back in it continues to have problems. This leads me to believe its the sim card so i put it into my Gnex and it works just fine...
Bumping again for anyone who has any ideas on how to fix this. Haven't been able to even use my Nexus yet since I've gotten it because of this.
xsnipuhx said:
Bumping again for anyone who has any ideas on how to fix this. Haven't been able to even use my Nexus yet since I've gotten it because of this.
Click to expand...
Click to collapse
Someone please help, I'm having the same problem, if I solve it, I'll let you know...

D803 Rogers lost apn and wifi forgets after update

So....I was rooted and couldn't get the update via OTA. Had to use the LG Assistant Tool thingy. That worked fine. So now I'm on 4.2.2.
The problem: my apn was wiped out. No big deal, I made it up again. But it's not working. Everything is correct; I've done apn settings a million times. I can't figure it out.
Also, it won't remember my wifi password for home. After a reboot, I have to reenter the password to connect at home.
Anyone have a clue?
*edit*
Never mind. I still have the wifi issue, but figured out the apn. I'm not even going to TELL you how stupid I feel.
I have the same issue with the phone "forgetting" wifi passwords after a reboot!
If you figure it out I would love to know why as well.
velveteen71 said:
So....I was rooted and couldn't get the update via OTA. Had to use the LG Assistant Tool thingy. That worked fine. So now I'm on 4.2.2.
The problem: my apn was wiped out. No big deal, I made it up again. But it's not working. Everything is correct; I've done apn settings a million times. I can't figure it out.
Also, it won't remember my wifi password for home. After a reboot, I have to reenter the password to connect at home.
Anyone have a clue?
*edit*
Never mind. I still have the wifi issue, but figured out the apn. I'm not even going to TELL you how stupid I feel.
Click to expand...
Click to collapse
I found this solution on another forum, and it.worked for me. Perform at your own.risk:
You need root access then edit the build.prop on the line: wifi.lge.patch
It's set to true, so just change it to false.

Urgent Help require: Note 3 “Smart Network Switch" not working anymore.

Hi there,
Recently I discovered this issue: the “Smart Network Switch" is not working anymore.
For me this is very important, as here wifi connection is not that great like the Mobile Data network here. Wifi internet sometime downs without any notification but Mobile data network is 100% uptime 24x7. But so far the " Smart Network Switch" helps me great as I’ve to stay online over skype always, if the wifi lost internet then it automatically switch to HSPDA which helps me to stay online always even if I’m unaware the wifi internet is down.
Earlier even if the wifi internet link is ok still sometime it was switching to HSPDA by saying internet is slow, I don’t mind that but recently I was noticing even if the wifi was down for long time it wasn’t switching to HSPDA.
In short the "Smart Network Switch" isn’t working at all at any condition. I doubt it could be due to any recent installed app. But I’m not sure which one could. I checked the all recent installed apps accessibility list and removed Airdriod and CM Security which had full network access. But still that didn’t help.
I’m sure this is due to a software bug not a hardware issue. For more input and clues:
# Since over last six month my phone lost the vibration, the vibration motor is not working, I tested with hardware test. I’m really not happy with this phone. Its not yet completed 1year and couldn’t find any nearest service center. So its still working without the vib feature.
# Recently I’ve upgraded the local WIFI setup with a primary dual band TP-Link router and another wifi router as bridge with same SSID and password, this is to get better wifi coverage. Due to this dual router the wifi coverage is at full bar everywhere and the phone has the same. But I think this is nothing to do with this.
Please advice. Thanks in advance.
Have you tried a factory reset?
Have you removed the certificates from those apps?
Have you removed them as device administrators?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Have you tried a factory reset?
Have you removed the certificates from those apps?
Have you removed them as device administrators?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Thanks for your reply. No I don’t want to factory reset for now, this would be my last option as I have to a lots of work to get everything back, apps and data, setup etc.
No I did not removed the certificates from those apps. Never did this before. When I uninstall I always clear all data of those apps and then uninstall. How do I find certificates of those apps? I know the certificate location but don’t know how to find those specifically.
I removed them as device administrators if its require, if a app in dev admin, it cannot be uninstall.
Please advice. Thanks
Sorry, credentials, not certificates. Bloody autocorrect....
Settings > security. Scroll all the way down. You can either clear all user-added credentials all at once by hitting clear credentials, or look it up and deselect it manually under trusted credentials.
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Yes here credentials are CA certificates, after reading your 1st post I checked that but there was none user added, all are system and its a huge list. Also the clear option grayed out as nothing there to delete.
I wiped system cache partition from recovery, ran it under safe mode but nothing helps. So I doubt this will fix even after formatting to factory setting. It could be a hardware issue.
The issue has been fixed after formatting and factory resetting the phone.
soumen.sam said:
The issue has been fixed after formatting and factory resetting the phone.
Click to expand...
Click to collapse
As was originally suggested..
DSA said:
As was originally suggested..
Click to expand...
Click to collapse
Yes but this made my work increase a lot to get back all previous apps and their data. Kies app backup didnt backup app data, only the apps itself. I didnt know that. It took me a a day to get every setting back. Their could be another way to clear data somewhere which I couldnt find.
ShadowLea said:
Have you tried a factory reset?
Click to expand...
Click to collapse
Any way it was very important for me, so that had to go for this. Thanks for the advice BTW.

[Q] Removing ATT WIfi

I have been having issue since I switched from att with my phone auto connecting to their hotspots which I can no longer use. My issue is I cant seem to delete the saved wifi network or even modify it to prevent it from being used.
I have tried factory resets but it seems to be populated by my google backup as it was on the phone immediately. Now Im not rooted and don't think I can be as im on the newest OTA update as I wanted lollipop and honestly I had stability issues with being rooted as both s health and ISIS wouldn't work.
Is there anything I can do to remove this dang wifi network as its driving me crazy.
harry2110 said:
I have been having issue since I switched from att with my phone auto connecting to their hotspots which I can no longer use. My issue is I cant seem to delete the saved wifi network or even modify it to prevent it from being used.
I have tried factory resets but it seems to be populated by my google backup as it was on the phone immediately. Now Im not rooted and don't think I can be as im on the newest OTA update as I wanted lollipop and honestly I had stability issues with being rooted as both s health and ISIS wouldn't work.
Is there anything I can do to remove this dang wifi network as its driving me crazy.
Click to expand...
Click to collapse
When you're connected to AT&T WiFi go into WiFi settings, tap on the network, and click "Forget."

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