Can't connect to Google services. - Nexus 4 Q&A, Help & Troubleshooting

I've never had this happen before, I can't get my phone to connect to Google services. Some Google apps are still working and sync is working. The only app I ran across that doesn't seem to work is Talk. It also seems my data is slow to respond to me accessing something on the internet, it will just sit at the 3G signal and do nothing for a while.
When I first flash everything runs great until I reboot then the connection issue starts. Anyone got any ideas?
Running AOKP nightlies, and I've tried several different versions.
Latest Faux kernel.

xsnipuhx said:
I've never had this happen before, I can't get my phone to connect to Google services. Some Google apps are still working and sync is working. The only app I ran across that doesn't seem to work is Talk. It also seems my data is slow to respond to me accessing something on the internet, it will just sit at the 3G signal and do nothing for a while.
When I first flash everything runs great until I reboot then the connection issue starts. Anyone got any ideas?
Running AOKP nightlies, and I've tried several different versions.
Latest Faux kernel.
Click to expand...
Click to collapse
I always used to have issues with GTalk when restoring from TB after flashing a new ROM. I suggest to never back up GAPPS when flashing ROM's. If that's what you did... wipe everything again and start over but do not restore GTalk. Hope that works for you.

What carrier are you on?
Double check your APN settings (Settings > Wireless & networks > Mobile networks > Access Point Names)
If it's WiFi, it's probably a ROM-thing. Reflash or use another one

asawoszc said:
I always used to have issues with GTalk when restoring from TB after flashing a new ROM. I suggest to never back up GAPPS when flashing ROM's. If that's what you did... wipe everything again and start over but do not restore GTalk. Hope that works for you.
Click to expand...
Click to collapse
Alright, so I tried this and it didn't work. Only thing I restored was battle net authenticator.
309041291a said:
What carrier are you on?
Double check your APN settings (Settings > Wireless & networks > Mobile networks > Access Point Names)
If it's WiFi, it's probably a ROM-thing. Reflash or use another one
Click to expand...
Click to collapse
T-Mobile. I didn't get too check the APNs before I restored from a previous version. It looks like a AOKP build from Dec 24 and its got Faux working on it perfectly. I'll try another build at a later date unless someone has any advice that I can try.

Bumping for hopeful solution to this. I've tried running JellyBro, JellyBeer, newer AOKP and even an older Gapps. I can't seem to solve this problem. ANY info would be appreciated.
Edit: So taking out my sim card and letting the N4 sit on wifi does the trick but as soon as I put the sim card back in it continues to have problems. This leads me to believe its the sim card so i put it into my Gnex and it works just fine...

Bumping again for anyone who has any ideas on how to fix this. Haven't been able to even use my Nexus yet since I've gotten it because of this.

xsnipuhx said:
Bumping again for anyone who has any ideas on how to fix this. Haven't been able to even use my Nexus yet since I've gotten it because of this.
Click to expand...
Click to collapse
Someone please help, I'm having the same problem, if I solve it, I'll let you know...

Related

NO DATA?!?!

I changed ROM's and I cant get data back. Ive tried multiple and its a no go. I NEED my data. What do I do? Ive checked my APN settings....help!!!
what network are you on?
have you tried deleting all other APN's except the one you need?
Do you have signal at all / are you connected to the phone network and able to take / receive calls? or is nothing working?
williamj1 said:
what network are you on?
have you tried deleting all other APN's except the one you need?
Do you have signal at all / are you connected to the phone network and able to take / receive calls? or is nothing working?
Click to expand...
Click to collapse
I am on Straight Talk.
I just deleted the other "ATT" apn that was there. Currently only have the ST one selected and present.
I have "H+" in the notification pane and its "blue" meaning what i thought was "active data". But nothing
sx4dude2013 said:
I am on Straight Talk.
I just deleted the other "ATT" apn that was there. Currently only have the ST one selected and present.
I have "H+" in the notification pane and its "blue" meaning what i thought was "active data". But nothing
Click to expand...
Click to collapse
has the data worked at any point before?
This is the problem that lots of people over in this thread are having ...
http://forum.xda-developers.com/showthread.php?t=2084706&
We are hoping for some sort of fix to this in 4.2.2, but until then we haven't been able to find a solution. If you are 100% certain the APN settings are correct (I can't help with that as from UK so not familiar with that network) then there isn't much you can do. For me, the only thing I ever find that sometimes brings it back is if I turn airplane mode on, leave it for 30 seconds then turn it off again. Likewise, you can click on the APN to reset that each time.
If you are rooted, Faux released a modified kernal which is meant to improve data drops and the wake issue which some nexus's have.
williamj1 said:
has the data worked at any point before?
This is the problem that lots of people over in this thread are having ...
http://forum.xda-developers.com/showthread.php?t=2084706&
We are hoping for some sort of fix to this in 4.2.2, but until then we haven't been able to find a solution. If you are 100% certain the APN settings are correct (I can't help with that as from UK so not familiar with that network) then there isn't much you can do. For me, the only thing I ever find that sometimes brings it back is if I turn airplane mode on, leave it for 30 seconds then turn it off again. Likewise, you can click on the APN to reset that each time.
If you are rooted, Faux released a modified kernal which is meant to improve data drops and the wake issue which some nexus's have.
Click to expand...
Click to collapse
Ive NEVER had this issue before. I get Facebook notificaitons but cant open them because of "Network Error" WTF......
sx4dude2013 said:
Ive NEVER had this issue before. I get Facebook notificaitons but cant open them because of "Network Error" WTF......
Click to expand...
Click to collapse
did you cut your own micro sim?
try a spare sim if you have one.
Reset APN to default, delete all and try again.
I don't know what else to suggest other than the above / phoning google / rooting and trying a different kernal and ROM / wait for 4.2.2 update.
(In the meantime please post in the thread linked above, no need for this duplicate thread just for your issue )
sx4dude2013 said:
I changed ROM's and I cant get data back. Ive tried multiple and its a no go. I NEED my data. What do I do? Ive checked my APN settings....help!!!
Click to expand...
Click to collapse
Which ROM were you on when you first noticed the problem?

Wifi Hotspot Issue

Hi all
I installed KitKat factory images last friday and apart from a few FCs with some apps, everything was running fine. It was like this until i needed to use the phone as a wifi hotspot.
Computers can connect to the phone, but they can´t reach the Internet. I tried all tethering methods available: wifi, USB and bluetooth. No one of them worked.
So, i went to google and downloaded KRT16S (the one i had was KRT16O) and USB tethering started working just fine (it was not in the previous release). WIFI hotspot is still the same though. Machines can successfully connect to the phone but they can´t browse the Internet. A friend of mine using the same carrier as me confirmed it was not operator blocking internet connection sharing (anyway, USB works...).
Could anyone do some testing and report here? Thank you very much!!
fviero said:
Hi all
I installed KitKat factory images last friday and apart from a few FCs with some apps, everything was running fine. It was like this until i needed to use the phone as a wifi hotspot.
Computers can connect to the phone, but they can´t reach the Internet. I tried all tethering methods available: wifi, USB and bluetooth. No one of them worked.
So, i went to google and downloaded KRT16S (the one i had was KRT16O) and USB tethering started working just fine (it was not in the previous release). WIFI hotspot is still the same though. Machines can successfully connect to the phone but they can´t browse the Internet. A friend of mine using the same carrier as me confirmed it was not operator blocking internet connection sharing (anyway, USB works...).
Could anyone do some testing and report here? Thank you very much!!
Click to expand...
Click to collapse
Root phone and flash another rom via recovery and see if it still exists
playya said:
Root phone and flash another rom via recovery and see if it still exists
Click to expand...
Click to collapse
I'm having the same issue with Bruce's CM11 Nightlies. I'm on T-Mobile with a tethering plan to boot.
brandorf said:
I'm having the same issue with Bruce's CM11 Nightlies. I'm on T-Mobile with a tethering plan to boot.
Click to expand...
Click to collapse
I am on Slimkit and TMobile with no tethering issues and I have the free 500mg tethering but have never in life had issues
Sent from my Nexus 4 using Tapatalk
playya said:
Root phone and flash another rom via recovery and see if it still exists
Click to expand...
Click to collapse
I'm having the same issue with Bruce's CM11 Nightlies. I'm on T-Mobile with a tethering plan to boot.
I dug a little deeper, and http://forum.xda-developers.com/showthread.php?t=2512674&page=8 resolved it, but you need to be rooted.
It seems to be a combination of a settings change with 4.4, and a change on T-Mobile's end as well. Just as many people seem to have resolved this by calling T-Mobile and having them make sure their account is provisioned properly.
brandorf said:
I'm having the same issue with Bruce's CM11 Nightlies. I'm on T-Mobile with a tethering plan to boot.
I dug a little deeper, and http://forum.xda-developers.com/showthread.php?t=2512674&page=8 resolved it, but you need to be rooted.
It seems to be a combination of a settings change with 4.4, and a change on T-Mobile's end as well. Just as many people seem to have resolved this by calling T-Mobile and having them make sure their account is provisioned properly.
Click to expand...
Click to collapse
ok glad you got it solved.... Like I said I am on SlimKat with 0 issues in tethering...
brandorf said:
I'm having the same issue with Bruce's CM11 Nightlies. I'm on T-Mobile with a tethering plan to boot.
I dug a little deeper, and http://forum.xda-developers.com/showthread.php?t=2512674&page=8 resolved it, but you need to be rooted.
It seems to be a combination of a settings change with 4.4, and a change on T-Mobile's end as well. Just as many people seem to have resolved this by calling T-Mobile and having them make sure their account is provisioned properly.
Click to expand...
Click to collapse
I´ll root the phone and try this one. Thank you all.
brandorf said:
I'm having the same issue with Bruce's CM11 Nightlies. I'm on T-Mobile with a tethering plan to boot.
I dug a little deeper, and http://forum.xda-developers.com/showthread.php?t=2512674&page=8 resolved it, but you need to be rooted.
It seems to be a combination of a settings change with 4.4, and a change on T-Mobile's end as well. Just as many people seem to have resolved this by calling T-Mobile and having them make sure their account is provisioned properly.
Click to expand...
Click to collapse
That didn´t seem to work here. Still no Internet when using WIFI hotspot. While i know it´s easy to install a custom rom i would like it work out of the box with a stock rom, the way it should be. Maybe i´ll try to downgrade to 4.3 and see how it goes. Meanwhile, if someone has something else to add...
thx
playya said:
ok glad you got it solved.... Like I said I am on SlimKat with 0 issues in tethering...
Click to expand...
Click to collapse
If I were to guess, it's due to the fact that 4.4 now specifically checks to see if you are provisioned for tethering if you are on T-Mobile, and even though almost all plans on T-Mobile include tethering now, it may be that due to the recent plan changes at T-Mobile some accounts may be provisioned incorrectly.
I'm going to have T-Mobile check my account, because even though it's working for me now, I am curious.
Just to add something... Im not on t-mobile. I'm from Brazil and my carrier is Oi.
Enviado de meu Nexus 4 usando Tapatalk
Ok...upon further testing it is almost certain that it´s something related to the notebook i was trying to connect with the phone. Just did some testing with my desktop computer and it worked just fine with a stock install of KK. I don´t know why that same notebook connected to the internet when i tried tethering with a friend´s iPhone 5. Anyway, all appears to be ok and carrier block is ruled out.
Thank you all for the valuable input!!
you rock

VoIP over mobile network problem

The details:
So I recently acquired my Nexus 4 on the T-Mobile $30 plan, coming from it's brother the Optimus G on Sprint.
It is rooted and running CM11 and I have been using Spare Phone and GrooveIP for VoIP calls with no problems whatsoever. I finally decided to pull the trigger and use the Play Store app to add LTE support since my area supports it. Got that working too so I'm feeling good, but I realized shortly after that I cannot make a VoIP call over data now. WiFi still works perfectly, but on data it will ring and connect but there is no audio sent or received from either party.
I reverted back to my working backup with no luck so I did the adb/fastboot method of returning the phone to the stock image and then rerooting, reinstalling the rom and then testing VoIP over data and still no luck. I then proceeded to reinable LTE and it works again.
So in short, I tried to revert to stock modem and APN settings with no luck, but I am currently on the .98/.33 hybrid modem with the fast.t-mobile apn settings again. Also not sure if something in the *#*#INFO#*#* menu could have messed it up, but that's why I reverted to stock...
The question:
Is there any other reason all of my VoIP apps would stop working over mobile data, but still work on WiFi?
highnoteuser said:
The details:
So I recently acquired my Nexus 4 on the T-Mobile $30 plan, coming from it's brother the Optimus G on Sprint.
It is rooted and running CM11 and I have been using Spare Phone and GrooveIP for VoIP calls with no problems whatsoever. I finally decided to pull the trigger and use the Play Store app to add LTE support since my area supports it. Got that working too so I'm feeling good, but I realized shortly after that I cannot make a VoIP call over data now. WiFi still works perfectly, but on data it will ring and connect but there is no audio sent or received from either party.
I reverted back to my working backup with no luck so I did the adb/fastboot method of returning the phone to the stock image and then rerooting, reinstalling the rom and then testing VoIP over data and still no luck. I then proceeded to reinable LTE and it works again.
So in short, I tried to revert to stock modem and APN settings with no luck, but I am currently on the .98/.33 hybrid modem with the fast.t-mobile apn settings again. Also not sure if something in the *#*#INFO#*#* menu could have messed it up, but that's why I reverted to stock...
The question:
Is there any other reason all of my VoIP apps would stop working over mobile data, but still work on WiFi?
Click to expand...
Click to collapse
A few people including myself have been discussing this issue in the thread I linked below. We haven't really found much out, though it seems that it is T-Mobile at fault when you consider all of the variables. Here is an argument by user Ztone:
"What helped me was arguing that I know five other users who's issue started happening exactly at the same time and only on T Mobile's network. There are only 4 components to this: the phone, groove IP, Google and T Mobile. It cannot be the phone or groove IP if many others are experiencing the same thing at the same time (not to mention the fact that I had wipe the phone and reinstalled everything clean). It can't be Google because then it wouldn't work on wifi. This leaves T Mobile. My Tech troubleshooter from t-mobile had me delete the data from Google IP and restart the phone. While I had the phone off she did something on her end to refresh something on T Mobile's network regarding data coming to my phone, then after I restarted the phone. It still didn't work, then she asked me to try on wifi and then it worked perfectly. That seemed to be the tipping point, when she escalated it to engineering. Whatever that means. But I was told to give it 72 hours. Yeah, I think we need to make some noise to T Mobile."
http://forum.xda-developers.com/nex...30-prepaid-plan-users-thread-t2001290/page322
So did you say when you re-enabled LTE the calls worked again? If so that would be a good temporary fix.
jjflemin said:
A few people including myself have been discussing this issue in the thread I linked below. We haven't really found much out, though it seems that it is T-Mobile at fault when you consider all of the variables. Here is an argument by user Ztone:
"What helped me was arguing that I know five other users who's issue started happening exactly at the same time and only on T Mobile's network. There are only 4 components to this: the phone, groove IP, Google and T Mobile. It cannot be the phone or groove IP if many others are experiencing the same thing at the same time (not to mention the fact that I had wipe the phone and reinstalled everything clean). It can't be Google because then it wouldn't work on wifi. This leaves T Mobile. My Tech troubleshooter from t-mobile had me delete the data from Google IP and restart the phone. While I had the phone off she did something on her end to refresh something on T Mobile's network regarding data coming to my phone, then after I restarted the phone. It still didn't work, then she asked me to try on wifi and then it worked perfectly. That seemed to be the tipping point, when she escalated it to engineering. Whatever that means. But I was told to give it 72 hours. Yeah, I think we need to make some noise to T Mobile."
http://forum.xda-developers.com/nex...30-prepaid-plan-users-thread-t2001290/page322
So did you say when you re-enabled LTE the calls worked again? If so that would be a good temporary fix.
Click to expand...
Click to collapse
Thanks for pointing me to that thread, I'll read up shortly. This all started for me between Saturday night and Sunday morning.
Re-enabling LTE does not fix it. I actually thought that broke it at first, but since reverting to factory settings didn't fix it I figured I might as well continue to enjoy LTE even if VoIP is broken.
highnoteuser said:
Thanks for pointing me to that thread, I'll read up shortly. This all started for me between Saturday night and Sunday morning.
Re-enabling LTE does not fix it. I actually thought that broke it at first, but since reverting to factory settings didn't fix it I figured I might as well continue to enjoy LTE even if VoIP is broken.
Click to expand...
Click to collapse
Yeah, unfortunately we have no solution yet. I'm in the same boat as you. I'm just glad it works over WiFi.
jjflemin said:
Yeah, unfortunately we have no solution yet. I'm in the same boat as you. I'm just glad it works over WiFi.
Click to expand...
Click to collapse
Tonight I'll test Spare Phone on my wife's (my old) Optimus on Sprint. I expect it will work normally and will report back to rule out the app itself since I will be using my same Google account.
highnoteuser said:
Tonight I'll test Spare Phone on my wife's (my old) Optimus on Sprint. I expect it will work normally and will report back to rule out the app itself since I will be using my same Google account.
Click to expand...
Click to collapse
Confirmed that VoIP on data works with Spare Phone and GrooveIP on other networks.
It appears that I am back in business with no change on my part...

Data problems - only 4g, no 3g/1X

I've noticed for a while that my phone's data is unusable any time I have a solid 3g or 1x connection. However, data works fine on 4g. Running NC4 with MJE radio, stock rooted. My wife's Note 2 works fine at the same locations, so I know it's something up with the phone or configuration.
Any ideas?
Thanks in advance.
crowbarman said:
I've noticed for a while that my phone's data is unusable any time I have a solid 3g or 1x connection. However, data works fine on 4g. Running NC4 with MJE radio, stock rooted. My wife's Note 2 works fine at the same locations, so I know it's something up with the phone or configuration.
Any ideas?
Thanks in advance.
Click to expand...
Click to collapse
Have you tried any other radios to test the 3g? Other than that you could check out this thread.
kinstre11 said:
Have you tried any other radios to test the 3g? Other than that you could check out this thread.
Click to expand...
Click to collapse
Thanks for the reply. Yeah, I tried NC2/NC4 radios, and no dice. I'll keep playing with it..perhaps I'll switch to Alliance or something and see if some ROM setting has gotten screwed up somewhere.
crowbarman said:
Thanks for the reply. Yeah, I tried NC2/NC4 radios, and no dice. I'll keep playing with it..perhaps I'll switch to Alliance or something and see if some ROM setting has gotten screwed up somewhere.
Click to expand...
Click to collapse
If you are willing to take the time you could try this. I've done it once and it fixed some residual settings left over from multiple roms.
Finally had a resolution to this issue -
After everything else not working, I took a SIM from a family member and put it in my phone. Data worked fine. So, I requested a replacement SIM from the Verizon store, and the issue is fixed. Not sure what happened with the old SIM, but it was a carryover from an older 4G phone.
It was ackward explaining to the rep what "Safe Strap" was...I mumbled something about installing a few tools to troubleshoot this issue from the Play Store.

LineageOS 19.1 Issues

Hey guys, just wondering if anyone else is having weird issues with the new LineageOS 19.1 update? I upgraded from 18.1 and am having a bug where certain apps can't connect to the internet am forced to use WiFi instead of mobile data in order to use the app. I do have my mobile data turned on and check the info of the app and allow the app to connect to the internet. Was wondering if its just me and need to reformat or is there anyone else coming across this issue as well.
Build: lineage_fajita-userdebug 12 SP2A.220405.004 ba65ac2b7e
Status update: I reformatted the phone the issue still persist.
MRRAGEXXX said:
Hey guys, just wondering if anyone else is having weird issues with the new LineageOS 19.1 update? I upgraded from 18.1 and am having a bug where certain apps can't connect to the internet am forced to use WiFi instead of mobile data in order to use the app. I do have my mobile data turned on and check the info of the app and allow the app to connect to the internet. Was wondering if its just me and need to reformat or is there anyone else coming across this issue as well.
Build: lineage_fajita-userdebug 12 SP2A.220405.004 ba65ac2b7e
Status update: I reformatted the phone the issue still persist.
Click to expand...
Click to collapse
maybe apn settings are wrong?
Brettroth said:
maybe apn settings are wrong?
Click to expand...
Click to collapse
Nope. I checked those and they were correct. I even reset back to default to see if that would work but nothing the situation stayed the same and didn't work properly. I managed to get into contact with Metro to reactivate my sim card as well I went a little further than I should but I wanted to know if it was Metro network or my phone and still was having issues. All in all I decided to go back to stock firmware and I may try again later months to see if the issues have been fixed.
To be honest I doubt it am having way too much fun with Gpay at the moment.
MRRAGEXXX said:
Nope. I checked those and they were correct. I even reset back to default to see if that would work but nothing the situation stayed the same and didn't work properly. I managed to get into contact with Metro to reactivate my sim card as well I went a little further than I should but I wanted to know if it was Metro network or my phone and still was having issues. All in all I decided to go back to stock firmware and I may try again later months to see if the issues have been fixed.
To be honest I doubt it am having way too much fun with Gpay at the moment.
Click to expand...
Click to collapse
Could try some other roms. I've never really liked lineage much but any of severalt's new roms are great. Zero issues for me

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