[Q] ISIS Mobile Wallet won't activate - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Attempting to activate ISIS mobile wallet on my note 3 but every time I try, within 30 seconds of hitting submit I get an email from them (below) and also a message on the phone "ISIS is experiencing a problem activating your account. Please try again. (error 7008)"
Also, my phone is on my company's business account but not sure if that has anything to do with it. Anyone seen this before or know what the issue is?
This is an important service alert from Isis.
We're sorry. Your Isis Mobile Wallet activation process has failed, and you'll need to restart the activation process from your phone. We recommend that you first contact your wireless service provider customer care to notify them of the failure and receive further instructions on how to proceed.
Your Isis Account will not be created, and if you decide to retry your Isis Mobile Wallet activation, you will be required to accept the Isis Services Terms of Service again.
This is an auto-generated message from Isis. Please do not reply to this message. If you received this message in error, please contact Isis support.

Same issue here tried 5 times get the email, on 4g or wifi, at home and at work.

Also, I'm stock rooted with the xposed isis root bypass enabled... thought I should throw that detail out there.

xBryan said:
Same issue here tried 5 times get the email, on 4g or wifi, at home and at work.
Click to expand...
Click to collapse
Ditto, I've tried on wifi, 3g, 4g from several different locations. Same result each time.

frieked said:
Attempting to activate ISIS mobile wallet on my note 3 but every time I try, within 30 seconds of hitting submit I get an email from them (below) and also a message on the phone "ISIS is experiencing a problem activating your account. Please try again. (error 7008)"
Also, my phone is on my company's business account but not sure if that has anything to do with it. Anyone seen this before or know what the issue is?
This is an important service alert from Isis.
We're sorry. Your Isis Mobile Wallet activation process has failed, and you'll need to restart the activation process from your phone. We recommend that you first contact your wireless service provider customer care to notify them of the failure and receive further instructions on how to proceed.
Your Isis Account will not be created, and if you decide to retry your Isis Mobile Wallet activation, you will be required to accept the Isis Services Terms of Service again.
This is an auto-generated message from Isis. Please do not reply to this message. If you received this message in error, please contact Isis support.
Click to expand...
Click to collapse
Would try a different email address if you haven't already. Also if you can get a new sim try that. May be a sim error.
Sent from my SM-N900V using Tapatalk

mrlaigle said:
Would try a different email address if you haven't already. Also if you can get a new sim try that. May be a sim error.
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
Just tried a diff email address, same result. Getting a new SIM is going to be difficult since it's a business phone and I'm not the account owner.

Have yall changed yall DPI settings at all? I just figured it out when mine wouldn't connect to isis kept popping up. I went and changed my app DPI back to 480 (stock) and it worked the first time. Just a suggestion for yall. I was getting aggravated with mine.
Take a sec and hit thanks if I helped or if you're in a good mood!

bskarpa said:
Have yall changed yall DPI settings at all? I just figured it out when mine wouldn't connect to isis kept popping up. I went and changed my app DPI back to 480 (stock) and it worked the first time. Just a suggestion for yall. I was getting aggravated with mine.
Take a sec and hit thanks if I helped or if you're in a good mood!
Click to expand...
Click to collapse
I have not messed around with the DPI at all. ISIS support finally got back to my email request with a ticket number and a phone number to call (855-273-9150) but calling the number was largely useless. The guy I spoke with said my ticket was already escalated to their back-end support team and there was nothing further he could do for me... and I should wait for a further response from them. I won't hold my breath.

I'm having the same exact issue. I've tried like 10 separate times but I keep getting the "failed to activate" email.
I also called support and it's now escalated to their "back end" support. That was like 4 hours ago. I'm about to call back and see wtf is going on.
I don't understand how so many ppl with this phone have gotten it to work. This is really pissing me off.
Edit: now it's just saying unknown error, no email confirmation or anything. Sigh.

Mine was doing that and I had to go to the play store and update it. As soon as I did that and tried again, it worked.
Sent from my SM-N900V using Tapatalk

cragordon said:
Mine was doing that and I had to go to the play store and update it. As soon as I did that and tried again, it worked.
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
I wish it were that easy...it's already up to date on the app store. I've literally tried dozens of times. soooooo frustrated right now.
Are you rooted? Did you have to be on 4G? Which version of root bypass are you using?

Disabling root though Super SU did the trick...Just don't forget to power down then boot back up.

siciliano777 said:
Disabling root though Super SU did the trick...Just don't forget to power down then boot back up.
Click to expand...
Click to collapse
Argh, glad you got it working but still no joy for me. Updated to latest in app store, disabled root through super su pro ver. Rebooted more times than I can count. isis root bypass, xposed installed, uninstalled, disabled, enabled etc.
Still get the damn email that it can't activate.

Finally got the answer from Verizon that I suspected all along... It's blocked because my phone is on a corporate account. Oh well, I guess I can stop trying now.
Sent from my SM-N900V using xda app-developers app

frieked said:
Finally got the answer from Verizon that I suspected all along... It's blocked because my phone is on a corporate account. Oh well, I guess I can stop trying now.
Sent from my SM-N900V using xda app-developers app
Click to expand...
Click to collapse
I having the same error. What you mean corporate account? Your company pay your phone bill? I have 3 lines family plan, they give my company 25% discount on the bill but I pay for the bill. Going to their corporate store tomorrow to see what happens.

netnerd said:
I having the same error. What you mean corporate account? Your company pay your phone bill? I have 3 lines family plan, they give my company 25% discount on the bill but I pay for the bill. Going to their corporate store tomorrow to see what happens.
Click to expand...
Click to collapse
Yes, I have a company provided phone. Not sure but maybe it's blocked so charges I make don't make it back to them.

netnerd said:
I having the same error. What you mean corporate account? Your company pay your phone bill? I have 3 lines family plan, they give my company 25% discount on the bill but I pay for the bill. Going to their corporate store tomorrow to see what happens.
Click to expand...
Click to collapse
Same here. Its not the company phone that is blocked. Im on an account that is 'corporate' rate but I pay for the phone. Same thing..... no isis for this type of account.

well this was a big waste of time, I get a corporate discount as well. I just spent time getting the new secure sim card for my phone and doing the root cloak only to now read this thread. WTF! give me google wallet back.... ugh

DaPoets said:
well this was a big waste of time, I get a corporate discount as well. I just spent time getting the new secure sim card for my phone and doing the root cloak only to now read this thread. WTF! give me google wallet back.... ugh
Click to expand...
Click to collapse
WTF do you mean?
what errors message are you getting?

Error 7006 and the email saying your mobile wallet activation process has failed
Sent from my SM-N900V using XDA Premium 4 mobile app

Related

My phone sent out two text messages

I was going over my bill and I noticed two messages were sent out to this weird number that showed up as international: 0720001669
Verizon has no information on it, I asked them to investigate.
When I looked the number up online one of the things that popped up was an old 2012 thread from avast anti theft which I do use.
It's also the same time I was signing up for Isis mobile wallet.
The text messages were both on the same day but at different times.
The first was sent @ 12:15pm two minutes after I sent a text to my wife.
The second was sent @ 1:46pm the same time I sent a text to my wife.
It hasn't happened since, but I see no logs in my phone about it(though a lot of data is missing from that time period).
Wondering if anyone else has had something like this happen and if you ever found out the cause.
had the same issue
kudosmog said:
I was going over my bill and I noticed two messages were sent out to this weird number that showed up as international: 0720001669
Verizon has no information on it, I asked them to investigate.
When I looked the number up online one of the things that popped up was an old 2012 thread from avast anti theft which I do use.
It's also the same time I was signing up for Isis mobile wallet.
The text messages were both on the same day but at different times.
The first was sent @ 12:15pm two minutes after I sent a text to my wife.
The second was sent @ 1:46pm the same time I sent a text to my wife.
It hasn't happened since, but I see no logs in my phone about it(though a lot of data is missing from that time period).
Wondering if anyone else has had something like this happen and if you ever found out the cause.
Click to expand...
Click to collapse
I use google voice number and I never gave out my real number. However I did find out text messages to strange numbers that i was charged for on my verizon number. After a lot of and a lot of investigation, i find out that a lot of messenger services do that ( whats app, facebook ... ) they do it as a verification. Every single app that takes your permission to send text messages can at any point send a verification message. SO i blocked all messages on my verizon number, I was tired of paying $ 1-2 a month just on verification.
jmichaels1982 said:
I use google voice number and I never gave out my real number. However I did find out text messages to strange numbers that i was charged for on my verizon number. After a lot of and a lot of investigation, i find out that a lot of messenger services do that ( whats app, facebook ... ) they do it as a verification. Every single app that takes your permission to send text messages can at any point send a verification message. SO i blocked all messages on my verizon number, I was tired of paying $ 1-2 a month just on verification.
Click to expand...
Click to collapse
I think avast anti theft must be the culprit then. It's the only app I have that has access to send text messages.
I've been facing the same problem...
kudosmog said:
I was going over my bill and I noticed two messages were sent out to this weird number that showed up as international: 0720001669
Verizon has no information on it, I asked them to investigate.
When I looked the number up online one of the things that popped up was an old 2012 thread from avast anti theft which I do use.
It's also the same time I was signing up for Isis mobile wallet.
The text messages were both on the same day but at different times.
The first was sent @ 12:15pm two minutes after I sent a text to my wife.
The second was sent @ 1:46pm the same time I sent a text to my wife.
It hasn't happened since, but I see no logs in my phone about it(though a lot of data is missing from that time period).
Wondering if anyone else has had something like this happen and if you ever found out the cause.
Click to expand...
Click to collapse
After I read this thread, I decided to uninstall the Avast Anti Theft, which I was using until then... Just hope it'll fix the problem, 'cause it's driving me crazy! :silly:
Either way, thank you for sharing the info!

Voicemail notification won't go away

I've had my MXPE for about a week now, and ever since I've activated it, I've had a constant voicemail notification that won't go away, and re-notifies me every couple hours. I'm on Sprint, and I've already contacted their customer support, they had me reprogram the phone, then do a factory reset and the notification was still there. So they told me to contact Motorola for support saying it must be a software issue, but Motorola said it wouldn't be software it would be with Sprint. I've waited a few days, but it's still there and I've missed important messages because I didn't know I was being left voicemail. Is there any fix for this, or should I just return the phone? I haven't seen anyone else complain about it, so I'm thinking it might just be my particular phone does have buggy software.
Edit: I've tried both leaving myself a message and clearing my phone app cache, that makes it go away for about an hour and then it comes right back.
Have you tried just deleting the 1 voice mail that is giving you problems? Maybe it is hung up in the system somehow.
Oaklands said:
Have you tried just deleting the 1 voice mail that is giving you problems? Maybe it is hung up in the system somehow.
Click to expand...
Click to collapse
I have no messages in my voicemail, and Sprint reset my services so I had to completely set the system up again.
That happened to me and it was a result I believe of Google Voice. I eventually had to sign up for visual voicemail through AT&T, log on, and the message was there. I had to delete it from visual voicemail and it deleted from my phone.
Sent from my XT1575 using XDA Free mobile app
jiggyb21 said:
That happened to me and it was a result I believe of Google Voice. I eventually had to sign up for visual voicemail through AT&T, log on, and the message was there. I had to delete it from visual voicemail and it deleted from my phone.
Sent from my XT1575 using XDA Free mobile app
Click to expand...
Click to collapse
Was having the same issue too, on AT&T. I saw it right when I was transitioning from my backup S5 and then ignored it because it said it was coming from my Google Voice account. Kept getting stupid VM notifications for as long as I've had this phone and just came across this post. Never thought to check my AT&T voicemail, which is where their "welcome" voicemail was stored, no other messages, and deleted that sucker. Hopefully no more VM notifications pop up!

SMS, MMS over wifi on Verizon

I was wondering if there was a way to get SMS and MMS to work over wifi with any app other than verizon messages. I've been a big user of that since they incorporated individual sounds for contacts. However, their most recent update has made MMS stop working entirely so I've gone back to Messenger for now. But last night I was at a bar with a friend and for whatever reason, inside the building a VZW signal was impossible. Outside the building it was fine....but inside it just dropped out. Wifi worked fine, but I was unable to send or receive any messages. Hangouts I cant remember if it could handle wifi for sms or not...and hangouts is not playing the correct sounds I select for contacts on my 6p.
i'm glad to know that I'm not the only one who used verizon messages that had mms stop working since that latest update. Of course they won't support the Nexus 6p, so I think we're stuck in a waiting game for now.
If you use Google Voice, you can use Hangouts for calls/sms/mms over WiFi or mobile data.
No.. I don't use Google voice. I've had my number far too long to switch to a Google voice number. I like the stock app.... But having the ability to text over wifi was nice with Verizon messages. I had a nasty exchange with their tech support. They kept telling me the same crap. I had to tell them as a nexus owner I'm not a tech idiot. It's on their end and started with their update. Fix it. Of course they continue to tell me it's my fault some setting isn't enabled when it is.
318sugarhill said:
No.. I don't use Google voice. I've had my number far too long to switch to a Google voice number. I like the stock app.... But having the ability to text over wifi was nice with Verizon messages. I had a nasty exchange with their tech support. They kept telling me the same crap. I had to tell them as a nexus owner I'm not a tech idiot. It's on their end and started with their update. Fix it. Of course they continue to tell me it's my fault some setting isn't enabled when it is.
Click to expand...
Click to collapse
You can move your number to google voice.
Sent from my Nexus 6P using Tapatalk
318sugarhill said:
No.. I don't use Google voice. I've had my number far too long to switch to a Google voice number. I like the stock app.... But having the ability to text over wifi was nice with Verizon messages. I had a nasty exchange with their tech support. They kept telling me the same crap. I had to tell them as a nexus owner I'm not a tech idiot. It's on their end and started with their update. Fix it. Of course they continue to tell me it's my fault some setting isn't enabled when it is.
Click to expand...
Click to collapse
Just to respond to your google voice question. I had a number for almost 14 years. I ported that number over to Google Voice for 20$ one time fee and forwarded my google voice to my cell phone number.
I've been scouring the web for an old version of Verizon Messages and am coming up short. I'm hoping that by installing an old version, it will fix our issues. I'm going to try contacting the developer.
U2502 said:
I've been scouring the web for an old version of Verizon Messages and am coming up short. I'm hoping that by installing an old version, it will fix our issues. I'm going to try contacting the developer.
Click to expand...
Click to collapse
Its available on Amazon App store incase you are wondering.
right, but that is a really old version. I want the one right before this most recent update that broke it. Thank you though.
U2502 said:
right, but that is a really old version. I want the one right before this most recent update that broke it. Thank you though.
Click to expand...
Click to collapse
it is available on apkpure site. You can find many old versions. Just do a quick google search and you should find it.
Search Term: Verizon Messages APK
If I can find my S4 and charge it... I can use apk extractor to grab the old version of my S4 from before my nexus arrived. Also might be on my N7 if that hasn't automatically updated.
Big thanks to chichu_9! Inwas able to get last month's version on apkpure and now mms is working again, over wifi and vzw network. I just can't update the app anymore
Thanks @chichu_9 I got the apk from apk pure and all is working well again. Thanks.
So the Verizon Messages 6.0.2 works over wifi... correct?
byproxy said:
So the Verizon Messages 6.0.2 works over wifi... correct?
Click to expand...
Click to collapse
yes, that is the version that I rolled back to on my phone and it has been working over wifi. MMS group messages have also been working.
I have 6.02 as well and everything is fine. I received an email from the VZW messages app team and they are aware and "working" on the problem
Adblock plus is blocking mms as of now. Remove it and mms will be back.
I don't have ad block and MMS is still not working on VZW messages. I'm completely stock. It's a problem with the latest update. According to Verizons email they sent me.. "we are aware of the problem and working to correct it"

Samsung galaxy help/ unknown app

[QRCODE]I've had my phone for a while but sometime this month whenever I get a call I get an additional blue pop up saying unknown number and after the call ends a blue screen comes on. The name says Free caller ID. I checked the Privacy policy and the email underneath is [email protected]. When I googled it, it gave me DU caller but I have never installed a Caller id and I can't find DU caller or Free caller ID anywhere on my phone but this is keeps coming up whenever I get a call.
Is there any way to get rid of this? Please help
Pics below(I couldn't attach the pics as I have less than 10 posts):
https://i.imgur.com/VvEVVHc.png
https://i.imgur.com/p6ZaBGU.png
https://i.imgur.com/E91aSzK.png
Blinkonce said:
[QRCODE]I've had my phone for a while but sometime this month whenever I get a call I get an additional blue pop up saying unknown number and after the call ends a blue screen comes on. The name says Free caller ID. I checked the Privacy policy and the email underneath is [email protected]. When I googled it, it gave me DU caller but I have never installed a Caller id and I can't find DU caller or Free caller ID anywhere on my phone but this is keeps coming up whenever I get a call.
Is there any way to get rid of this? Please help
Pics below(I couldn't attach the pics as I have less than 10 posts):
https://i.imgur.com/VvEVVHc.png
https://i.imgur.com/p6ZaBGU.png
https://i.imgur.com/E91aSzK.png
Click to expand...
Click to collapse
Have you checked apps section under settings.
Sent from my SM-G955F using Tapatalk
thahim said:
Have you checked apps section under settings.
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
Yes I have. Both the downloaded and system apps but I haven't found anything there
Blinkonce said:
Yes I have. Both the downloaded and system apps but I haven't found anything there
Click to expand...
Click to collapse
Check dialer settings I remember once I saw caller ID settings there.
Sent from my SM-G955F using Tapatalk
thahim said:
Check dialer settings I remember once I saw caller ID settings there.
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
I just checked and I see a "Caller ID and spam protection" but it is off
I am having this exact same problem and I found the exact same detail when I did my Google searching.
This only recently started and I have no idea how or why. And if I search for this app or for a setting nothing comes up. When the window pops up you can turn off the settings and I've done it about 10 times and it always turns them back on.
This is annoying the hell out of me but I want it turned off but I simply cannot find any way to access it other than when it pops up
Blinkonce said:
I just checked and I see a "Caller ID and spam protection" but it is off
Click to expand...
Click to collapse
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
Charkatak said:
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
Click to expand...
Click to collapse
So where would this be accessible on your phone?
Click the privacy policy?
golgothagecko said:
Click the privacy policy?
Click to expand...
Click to collapse
There is a window that pops up with this app and on it is the settings icon and a privacy policy link. if you click that link you can do some detective work to determine it's this company.
Lock-N-Load said:
So where would this be accessible on your phone?
Click to expand...
Click to collapse
On unlocked devices there is a setting, but someone already reported that it is not turned on, still it would be good idea give a carrier a call and find out. I have used T-Mobile app to access my account and there was a section on my plan where I could select paid service or use the free one(they are different) and it mentioned caller id and spam block. It is possibly that it was enabled not on your phone, but on your carriers side and it could very well be a free service. I think Play Store has an app called "Hiya - Caller ID & Block" https://play.google.com/store/apps/details?id=com.webascender.callerid That is what unlocked S8 is using when users enabled it in phone app.
Charkatak said:
On unlocked devices there is a setting, but someone already reported that it is not turned on, still it would be good idea give a carrier a call and find out. I have used T-Mobile app to access my account and there was a section on my plan where I could select paid service or use the free one(they are different) and it mentioned caller id and spam block. It is possibly that it was enabled not on your phone, but on your carriers side and it could very well be a free service. I think Play Store has an app called "Hiya - Caller ID & Block" https://play.google.com/store/apps/details?id=com.webascender.callerid That is what unlocked S8 is using when users enabled it in phone app.
Click to expand...
Click to collapse
I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
Lock-N-Load said:
I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
Click to expand...
Click to collapse
I understand, but what I was trying to say for example on unlocked devices there is a toggle for that kind of service which lets user know about spam and caller ID, but on carrier devices this feature is removed because carriers have their own service that they like to charge user for. My device for example doesn't show anything like I saw in the screenshots. You can open settings and type "notification access" in the search and it will show you the list of apps that have access. See if you can find it there and take appropriate action.
Lock-N-Load said:
I am having this exact same problem and I found the exact same detail when I did my Google searching.
This only recently started and I have no idea how or why. And if I search for this app or for a setting nothing comes up. When the window pops up you can turn off the settings and I've done it about 10 times and it always turns them back on.
This is annoying the hell out of me but I want it turned off but I simply cannot find any way to access it other than when it pops up
Click to expand...
Click to collapse
It is really annoying me too. I might just end up formatting my phone if I don't any solution soon. A guy on another thread about this said he formatted but then it came back.
Charkatak said:
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
Click to expand...
Click to collapse
Not that I know of. I doubt it but I will find out
Same Caller ID problem
Did anyone find a solution to this random caller id app issue? I have been having the same problem which began about a week ago...
Lock-N-Load said:
I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
Click to expand...
Click to collapse
D.milhouse88 said:
Did anyone find a solution to this random caller id app issue? I have been having the same problem which began about a week ago...
Click to expand...
Click to collapse
Hey, someone from another thread found a solution. I cleared my Chrome history, cookies, and all synced data and I haven't had the issue anymore. I didn't format my phone tho
Edit: nvm, it came back so gonna format my phone and see if it finally disappears
Edit: AFter formatting, it's been a day, I restored my apps and data but it hasn't appeared anymore
Here is the link to his solution: https://forum.xda-developers.com/showpost.php?p=73750558&postcount=13
Hi am having the exact same problem and haven't found a solution yet. Its driving me crazy!
I am using a Samsung S8 and this app/feature literally appeared out of no where.
Any help or leads would greatly be appreciated!
I've been having the same exact issues that started a few weeks ago. I'm using a Samsung galaxy s6 edge from T-Mobile. I'm going to go into the store tomorrow to see if they can offer any solutions. This app is incredibly annoying! Especially since it wasn't authorized to start sending notifications!
I've messaged the email address they gave on the privacy policy asking how to discontinue the services. I got an email back with what I assume is Chinese characters in the body of the email and photos showing what to do. Worked for about a day and then came right back. I'll update if T-Mobile has any useful tips.
nbright93 said:
I've been having the same exact issues that started a few weeks ago. I'm using a Samsung galaxy s6 edge from T-Mobile. I'm going to go into the store tomorrow to see if they can offer any solutions. This app is incredibly annoying! Especially since it wasn't authorized to start sending notifications!
I've messaged the email address they gave on the privacy policy asking how to discontinue the services. I got an email back with what I assume is Chinese characters in the body of the email and photos showing what to do. Worked for about a day and then came right back. I'll update if T-Mobile has any useful tips.
Click to expand...
Click to collapse
Did anybody figure this out I had this problem on my note 5 and now on my note 8I can disable it for a certain number but then they never person calls me and it happens again it's super annoying it's defini not Verizon is application I'm sure I have a app on my phone that this is a extra setting I just can't figure it out
Might have figured this out
Calisnowman420 said:
Did anybody figure this out I had this problem on my note 5 and now on my note 8I can disable it for a certain number but then they never person calls me and it happens again it's super annoying it's defini not Verizon is application I'm sure I have a app on my phone that this is a extra setting I just can't figure it out
Click to expand...
Click to collapse
So I didn't get to go to the T-Mobile store but coincidentally I was uninstalling apps that I don't use a few days after I made that post. I ended up uninstalling 2 apps, one of which was viva video and I think this might have been the root of the problem. Last time I clicked on that app, it looked completely different and I wouldn't have recognized it as viva video if the name wasn't there. I also noticed that the app will open and run by itself but will not show up in my open apps list (hopefully that makes sense). Even when I had not used it for days, it would still show up in my battery optimization list as an app that needs to be closed. Must be a bug with the new face life. Haven't had any issues since then. I really hope this helps.

No RCS in meaages for Unlocked US model?

Anyone else in the US that got the unlocked phone have RCS (Chat settings) in there messages app?
For clarification, I know Google messages can use RCS, I am asking about Samsung messages.
Samsung messages on unlocked Note 20 Ultra using Verizon does not work.
I'm using Google messages and rcs is working with mine but haven't used Samsung messages.
Update to add that I'm on Verizon.
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Google Messages RCS is also disabled by Tmobile on unlocked Note 20 Ultra
Mine works ?*
fatboypup said:
Mine works ?*
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What network? is it stock Samsung messages app? TIA
a1atif said:
What network? is it stock Samsung messages app? TIA
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Sprint/tmo ...
fatboypup said:
Sprint/tmo ...
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Do you have unlocked phone?
a1atif said:
Do you have unlocked phone?
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I have it, too. Unlocked from Samsung, on Sprint.
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unlocked on Tmobile
and i dont have chat settings. if i install google messages it says chat features are disabled by service provider.
a1atif said:
Do you have unlocked phone?
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Yes unlocked from Samsung running on Sprint
lmanlo said:
I'm using Google messages and rcs is working with mine but haven't used Samsung messages.
Update to add that I'm on Verizon.
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Hmm, I'm on Verizon and I don't see chat settings in my messages
Nevermind, just noticed you are using Google messages
T-Mobile, US Unlocked Version purchased from Samsung using Google Message. Chat Features are active and show Status: Connected. Can use the features with other RCS on Google Messages users. Seems to work for me.
I downloaded Google Carrier Services and it works for me.
Unlocked from samsung on Mint mobile which uses Tmobile towers.
Hmm . Mine is unlocked version flashed to tmobile and RCS not working too.
gotojanoo said:
Hmm . Mine is unlocked version flashed to tmobile and RCS not working too.
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I'm not sure if this could work but if you use Google Messages Rcs. Try clearing data then open and see if it changes and clear data again and should likely show up with turning on. Might have to do a 3rd one if it still not configuring correctly. Had to do clear data twice on mine to get it to set up and activate.
I haven't checked the Samsung messages but you could try this as well. But can't say if it will work or not or if it is something with unlocked and t-mobile. As had this message come up first time opening Google messages with Verizon.
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lmanlo said:
I'm not sure if this could work but if you use Google Messages Rcs. Try clearing data then open and see if it changes and clear data again and should likely show up with turning on. Might have to do a 3rd one if it still not configuring correctly. Had to do clear data twice on mine to get it to set up and activate.
I haven't checked the Samsung messages but you could try this as well. But can't say if it will work or not or if it is something with unlocked and t-mobile. As had this message come up first time opening Google messages with Verizon.
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Exactly did that part and now its asked me my phone number and its says setting up. Not done yet. Its been 2-3 min.
Edit: Something wrong its keep saying setting up and says trying to verify number . Never finished. I got text message but not auto detecting
gotojanoo said:
Exactly did that part and now its asked me my phone number and its says setting up. Not done yet. Its been 2-3 min.
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Hope it works if not was worth a try. You can try clearing once more to see if it grabs.
I just remember that someone mentioned to clear data to get the Google messages rcs to work.
So wanted to post this if this was the case. Hope it is this then it be something else. I just don't know what else to help on this if this doesn't work.
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Stuck here. Cleared cache and data multiple time. Its not auto detecting Google verification code somehow.
gotojanoo said:
Stuck here. Cleared cache and data multiple time. Its not auto detecting Google verification code somehow.
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So it finally showed you the menu but it won't verify. I'm just not sure what else to do to help.
This might help even though it is for a Google 4 phone it could potentially work in this situation. If not then hope someone else could check and help on this.
https://support.google.com/messages/thread/8641879?hl=en
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