[Q] Troubleshooting with Update - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello everyone.
sorry for my english because I'm french.
After the update firmware in MK2, I encounter a problem.
When I activate the data (4G automatic mode) I can not receive calls my correspondents along well ringtones but my phone does not react and therefore end up on the answering machine. As soon as I disables the data or selects 3G all works parfaitement.Je'm in France SFR subscription 4G.
Are there other users who have had this kind of problem.
I tried a full wipe but without any success. t there a solution I find it a shame to cut the data because it no longer syncs.
Thank you in advance to all those who could help me.

Here is the problem.

Related

Touch HD WM6.5 Call Problems

Hi all,
I have a HTC Touch HD, running WM6.5, all seems fine, but every now and then I cannot dial out, either by selecting a contact or by manual dialling.
If I reset the device it then allows me to dial again, but after a couple of hours use it stops dialling out, very weird, I hope it is something that can be rectified easily?
Can someone help me with this annoying problem please?
Apart from that the rom upgrade is mega, although I also am having a problem getting O2 mms settings to work, that I can live without.
Cheers Mark
I'm having the same problem, seems your service provider doesn't support GPRS connection while voice dialing, what you have to do is: go to settings>connections>connections> advance then select network set the connection to My Work network or anything other than the operators' connection .
This is what happened to me in UAE and after spending hours with Service provider and HTC customer support, that was the only solution.
It occurs more under wm6.5 since the os connects automatically to 3g,Edge or hspda so upon resetting, the system disconnect connection and that's why you are able to call again.
I wish someone can help us developing a patch that can disable internet automatically on dialling and reconnect upon call end.
Idid that, but then could not connect to the internet, so I put it back as it was.
I noticed that the 3G setting was on, I turned this off, mainly because we are not in a 3G area, I will see what that does, many thanks for the advice.

Cannot receive incoming calls after HSDPA/3G connection

Hi all, I have a big problem with my HD2 with stock rom 1.66. After navigation with HSDPA/3G the device cannot receive incoming calls. This occurs after at least 2 hours of device sleep. If the band is set to GSM only the problem doesn't occur.
I have contacted the customer care but the answer seems always to be the same, I was advised to uninstall all applications and to perform a hard reset, but it wasn't helpful.
Anyone tried to flash custom radios to solve the problem?
Thanx in advance for you reply.

Problem in making calls - works only if GSM 900 band is selected

Hi all
I am having a problem lately in making/receiving calls. The only easy the problem is solved is by using the band GSM 900. If the band selection option is set to determine automatically then I face the problems although the network is full.
The band selection is changed using *#2263#.
Note that the phone was working fine with the default band settings until one day I lost my emi and then had the samsung service centre restore it.
Have been having toys problem since then.
Any solutions?
Sent from my GT-I5801 using XDA App
i have a very similar problem. my issue also started a few days ago. only, i haven't tried using that frequency band that you mentioned. the thread that i started here didn't get too many replies, but i googled stuff and i found out that the issue is with the data connection.
try disabling the data network mode whenever you're not doing it. that has solved the problem with me so far. but, if you do find a way where you can use the data network mode and make calls easily, let me know also please.
thanks.
EDIT : i think you mean IMEI. and i didn't lose it. how did you manage to lose yours? i thought flashing was safe. which version of what ROM are you using now? and which were you using before?
Yes IMEI was what i meant. Did something stupid to loose my IMEI. And yes flashing is quite safe and does not touch your IMEI.
Was using DDJP2 when this issue started. And have flashed many roms but the issue still remains.
And i dont use any data network so my data network mode is also in disconnected mode.
And to further describe my problem.. when i make a call to a nokia phone the call almost gets connected and the nokia phone also gets lighted on with the small lock sign coming up... but the call does not connect completely ....
The only solution i could find (after weeks of digging) is to default the band selection to GSM 900... but i am sure that there should be a better solution for this.
I was using using eclair when my issue started. then i upgraded to froyo DDJP2 and my issue went away :/
but it has started again off late, no matter which ROM i use. I tried doing what you suggested, that is to set the default band to GSM 900. but that only for incoming calls. as in, i can receive all calls properly but my outgoing is still faulty. it just dials and then the "call ended" screen comes with the dial and message buttons. and when the data network mode is activated (it is by default. are you sure yours is switched off?) for me, my calls barely ever go through. there is a significant improvement when it is deactivated.
I'm looking for a better way out too.. I'll let you know if someone helps me out either. Good to know i'm not the only one here who has the issue.
Yes am sure.. the network data mode is always deactivated for me here.
Yes hopefully we can get some better solution here.
I lost my IMEI..samsung repaired my imei...nut im not getting calls or sms....even out going calls also.........plss help mee
i am havin a similar problem , sometimes (a lot ot times) people call me and my phone seems to be closed to them , but it works normally :S , that problem started when i flashed the phone and it remained after i flashed a lot of roms (even after factory reset) , and i cant understand if its a software issue or a device problem..
i would appreciate any help
and now i'm facing the issue even when the 900 band is selected (but data network mode is activated, which i don't want to disable because of whatsapp and ebuddy and gmail and tTorrent)
wondering if any recognized developer could help us out with this problem..

3g data connection make reboot

Hello everyone, I have a problem I dont know how to solve it, I got a Milestone 2 on Movistar Argentina, originally locked to Personal, The phone works perfect without a sim card, or in 2g mode, not a single reboot, I can make calls, send messages, use all the apps, but when I turn on data connection, the phone reboots itself, I don't know what to do.
Hope some one can help me.
Thank you.

Phone shows network but no data connection or calls possible

I have purchased a used Note 4. It was already rooted so i went ahead and installed Nameless ROM and the appropriate bootloader_modem.
Now, i have no data connection and can't make any calls. Even if the bars show that there is coverage. WiFi works fine.
My first idea was to revert it to stock so i downloaded the N910GDTU1COJ3_N910GXSA1COJ3_XSA stock rom and flashed it in Odin. Full wipe and cahce clean after the flash.
I am still facing the same problem that the phone doesn't have data or voice service. Any ideas what else to try or what could be the problem?
TIA
Anyone?
for me...i always lost signal... i dont know why...910f
Same issue
Went back to stock ROM a few months ago, but this has just started with me. 4 days and not able to connect to any data service.
Tried new Sim and manual network selection, just refuses.
dosada said:
I have purchased a used Note 4. It was already rooted so i went ahead and installed Nameless ROM and the appropriate bootloader_modem.
Now, i have no data connection and can't make any calls. Even if the bars show that there is coverage. WiFi works fine.
My first idea was to revert it to stock so i downloaded the N910GDTU1COJ3_N910GXSA1COJ3_XSA stock rom and flashed it in Odin. Full wipe and cahce clean after the flash.
I am still facing the same problem that the phone doesn't have data or voice service. Any ideas what else to try or what could be the problem?
TIA
Click to expand...
Click to collapse
Hi @dosada, i guess I.have the same problem as you, I can't connect to any 3G or 4G anymore. Now, I only can use 2G and Wi-Fi. so try to put network mode to 2G only, because if you put network mode in 4g or 3g or 4g/3g/2g automatic or 3g/2g automatic you will always end with Emergency calls only or no service. I already asked help for that but no one can solve it. I already tried everything I know but no way, no one can solve it. So just courage and let us know if you get solution somewhere.
I think that it is the last time that I use or buy a Samsung phone, they really suck recently. it's better to spend our money to buy other phone than Samsung, they lost the trust of their customers. They were number one but now...puffff...
Sent from my SM-N910S using XDA Free mobile app

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