i9500 persistant message notification not going away - Galaxy S 4 Q&A, Help & Troubleshooting

Hey guys
my mom has an S4 (i9500) and since like 3 months ago she has the "1 new message" (text message) popup every time she unlocks the phone but there are no new messeges, yesterday i even deleted all the messeges but still, it didnt fix the issue.
any idea?
android 4.2.2 stock, unrooted and locked, no modifications at all were made to the phone.
i tried going into the app manager and deleting the cache, stopping and restarting the message app but it didnt work.

Caniv said:
Hey guys
my mom has an S4 (i9500) and since like 3 months ago she has the "1 new message" (text message) popup every time she unlocks the phone but there are no new messeges, yesterday i even deleted all the messeges but still, it didnt fix the issue.
any idea?
android 4.2.2 stock, unrooted and locked, no modifications at all were made to the phone.
i tried going into the app manager and deleting the cache, stopping and restarting the message app but it didnt work.
Click to expand...
Click to collapse
Make a factory reset. The easiest way to perform a Factory Reset on your Samsung Galaxy S4 is from within the menu settings:
Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything.
Please remember to back up any data you want to keep first! In the Factory reset screen you also have the option to Backup My Data and Auto Restore. These are good options to tick before you Factory Reset if you're not too sure how to do this on your own.

Related

[Q] Verizon Tab won't perform factory reset

I have a Verizon Galaxy Tab SCH-I800 and I woke up today and it was missing some programs that I had installed the night before. Launcher pro keeps crashing so I had to put the Samsung Launcher back on. Now random programs all keep crashing and locking up the device. I performed a factory reset through settings -> privacy -> perform factory reset.
It restarts and goes to the samsung bootloader and I performed wipedata/factory reset.. It says it does it but when it restarts its in the same condition as before.
I've booted directly to the bootloader and tried it too (volume up and power key). I've also tried to wipe cache with no luck..
Any ideas? Can I root it and put a custom rom on it? I saw that there really aren't any roms for the Verizon tabs.. Any reason why?
Thanks for any help..
I just did a restore with all the stock verizon firmware using heimdall and it flashed and everything went through properly..
I booted into recovery and wiped data/cache and restarted...
SAME THING! It will NOT wipe out my existing data.. It restarts with all of my old programs installed and NOTHING will work.. The OS is hosed. How can I wipe this thing back to factory??
kgelso said:
I just did a restore with all the stock verizon firmware using heimdall and it flashed and everything went through properly..
I booted into recovery and wiped data/cache and restarted...
SAME THING! It will NOT wipe out my existing data.. It restarts with all of my old programs installed and NOTHING will work.. The OS is hosed. How can I wipe this thing back to factory??
Click to expand...
Click to collapse
Any luck with this? I'm having the same issue and don't have ODIN setup for it.
Same Issue
Same Issue
I changed my passwords on Facebook, Twitter and Gmail. After about 30 minutes the tablet finally stopped bringing up my information.
Need help!
Same to me...
I've tried to uninstall some apps several time, GTab automatically rebooted and these apps are still there...
Could anyone solve this issue?
Bump...
Bump...
I'm in the same boat..half my apps crash when you try to open them. I've wiped the data partition 3 times, and the cache as well..not avail. Apps are still on the device after a master reset!
scruffy828 said:
Bump...
I'm in the same boat..half my apps crash when you try to open them. I've wiped the data partition 3 times, and the cache as well..not avail. Apps are still on the device after a master reset!
Click to expand...
Click to collapse
I had that problem, and I wound up sending it back to Samsung. It appeared to be a bad part on the board, so they replaced it and it's on its way back now. Not the answer you want, I'm sure, but call it in and get your RMA number.
student.driver said:
I had that problem, and I wound up sending it back to Samsung. It appeared to be a bad part on the board, so they replaced it and it's on its way back now. Not the answer you want, I'm sure, but call it in and get your RMA number.
Click to expand...
Click to collapse
On your new Tab can you perform a hard reset and have it actually work?
my sprint Tab seems to be in the same boat

Mobile Data Not Reconnecting

Ever since update 4.4.1 (then 4.4.2) after leaving the house where its on WIFI. The mobile data doesn't come back online automatically, I have to turn it off and back on.
I have heard that a fully factory reset will help.... but I dont want to if I can avoid it. Any Ideas?
AgentElephant said:
Ever since update 4.4.1 (then 4.4.2) after leaving the house where its on WIFI. The mobile data doesn't come back online automatically, I have to turn it off and back on.
I have heard that a fully factory reset will help.... but I dont want to if I can avoid it. Any Ideas?
Click to expand...
Click to collapse
Factory reset dont void ur warranty. Only let ur phone like the first day when u bought it (without the apps u installed). If u wanna do it simply:
- Go to Apps > Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything.
Please remember to back up any data you want to keep first! In the Factory reset screen you also have the option to Backup My Data and Auto Restore. These are good options to tick before you Factory Reset if you're not too sure how to do this on your own.
Press the THANKS button if I helped ya

S4 update issues?

Hi All
Have a lovely friend who has a S4 and after update her emails wont sync and email is blank.?
Ask her to try all accounts settings and clear cache and clear data which doesnt work.
also most apps seem to have disappeared after 4,4,2 update??
Another friend had the apps issue but I dont know how that turned out . . .
Any idea folks?
Cheers
ILS_SuperNova said:
Hi All
Have a lovely friend who has a S4 and after update her emails wont sync and email is blank.?
Ask her to try all accounts settings and clear cache and clear data which doesnt work.
also most apps seem to have disappeared after 4,4,2 update??
Another friend had the apps issue but I dont know how that turned out . . .
Any idea folks?
Cheers
Click to expand...
Click to collapse
Factory reset ur phone and this will fix ur problems (Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything)
Try to Wipe data/factory reset & wipe cache partion
or flash the Stock Firmware VIA Odin :good:

[Q] Phone Errased after Lollipop Update

Hello there, i've looked up the forum but havent foung anyone with a similar problem, which I was hopping it was going to be general.
I updated my note 3 from kit kat to lollipop yesterday, which was working just fine after the update. But around 3 hours ago I could not get a signal from my carrier, even though everyone elses phone was working just fine. So i tried rebooting my phone and after it restarted 80% of my apps werent there. I have only a few apps now but most of my downloaded apps are simply not showing, although it looks like from the storage windows that my data was not erased. Even though they are not showing in the "downloaded apps"" section I would have way more free space if they were indeed deleted.
Even stock apps are broken. Like my goodle services are missing and a lot of those stock apps that come with your phone and you cant delete are not there. PLus all my contacts are lost, my messesges are gone, but I have all my photos. This is really weird.
Another informations is that Im currently not using an micro sd memory card, so All my stored information and apps were running on my 32gb memory within the note 3 itself.
Ill reply as soon as I can to any questions or useful information.
I have tried rebooting it a few times and looking up online to see if anyone else has had a similar problem. If anyone can help Ill be very gratefull.
Thank you all in advance !
more information
HI, another usefull information is that whenever i reboot my phone theres a black screen that says "android is upgrading.........starting apps" then after a few seconds it goes to my lock screen but still a lot of my data is missing.
Safe mode maybe?
carloscordeironeto said:
HI, another usefull information is that whenever i reboot my phone theres a black screen that says "android is upgrading.........starting apps" then after a few seconds it goes to my lock screen but still a lot of my data is missing.
Click to expand...
Click to collapse
This happened coz you didn't factory reset/Wipe data the phone when you installed Lollipop. Do it and your phone will boot normally.
Joku1981 said:
This happened coz you didn't factory reset/Wipe data the phone when you installed Lollipop. Do it and your phone will boot normally.
Click to expand...
Click to collapse
So I should do a factory reset and Install everything back from scratch? apps, contacts, music, photos...? Sorry for being too noob on the subject. And thank you a lot for your reply!
carloscordeironeto said:
So I should do a factory reset and Install everything back from scratch? apps, contacts, music, photos...? Sorry for being too noob on the subject. And thank you a lot for your reply!
Click to expand...
Click to collapse
Yeah better. Copy all your internal data to your pc (music, photos, contacts are linked to your google account). Factory reset your device (Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything) and take a look how your device works.
Joku1981 said:
Yeah better. Copy all your internal data to your pc (music, photos, contacts are linked to your google account). Factory reset your device (Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything) and take a look how your device works.
Click to expand...
Click to collapse
It appers to have worked! the only part that sucks in having to configure all my apps again and trying to back up everything...but it looks normal =)
thanks for your help ! you have been awesome!

N910F Marshmallow 6.0.1 - notification previews not working

I upgraded to Marshmallow a few days ago and also performed a factory reset yesterday and at some point notification previews seem to have stopped working. This was really useful for getting a quick read of an incoming sms without needing to open the message.
I checked via system settings and in-app settings and previews are turned on everywhere but they're not working! Is this a bug with Samsung's Marshmallow firmware? Any ideas on how to restore the feature?
Backup your personal data and do.factory reset and then see.
sudhakar35 said:
Backup your personal data and do.factory reset and then see.
Click to expand...
Click to collapse
I've already done a factory reset after upgrading. I can't remember at what point I lost the notifications though (after LP to MM upgrade or after factory reset).

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