[Q] Phone Errased after Lollipop Update - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello there, i've looked up the forum but havent foung anyone with a similar problem, which I was hopping it was going to be general.
I updated my note 3 from kit kat to lollipop yesterday, which was working just fine after the update. But around 3 hours ago I could not get a signal from my carrier, even though everyone elses phone was working just fine. So i tried rebooting my phone and after it restarted 80% of my apps werent there. I have only a few apps now but most of my downloaded apps are simply not showing, although it looks like from the storage windows that my data was not erased. Even though they are not showing in the "downloaded apps"" section I would have way more free space if they were indeed deleted.
Even stock apps are broken. Like my goodle services are missing and a lot of those stock apps that come with your phone and you cant delete are not there. PLus all my contacts are lost, my messesges are gone, but I have all my photos. This is really weird.
Another informations is that Im currently not using an micro sd memory card, so All my stored information and apps were running on my 32gb memory within the note 3 itself.
Ill reply as soon as I can to any questions or useful information.
I have tried rebooting it a few times and looking up online to see if anyone else has had a similar problem. If anyone can help Ill be very gratefull.
Thank you all in advance !

more information
HI, another usefull information is that whenever i reboot my phone theres a black screen that says "android is upgrading.........starting apps" then after a few seconds it goes to my lock screen but still a lot of my data is missing.

Safe mode maybe?

carloscordeironeto said:
HI, another usefull information is that whenever i reboot my phone theres a black screen that says "android is upgrading.........starting apps" then after a few seconds it goes to my lock screen but still a lot of my data is missing.
Click to expand...
Click to collapse
This happened coz you didn't factory reset/Wipe data the phone when you installed Lollipop. Do it and your phone will boot normally.

Joku1981 said:
This happened coz you didn't factory reset/Wipe data the phone when you installed Lollipop. Do it and your phone will boot normally.
Click to expand...
Click to collapse
So I should do a factory reset and Install everything back from scratch? apps, contacts, music, photos...? Sorry for being too noob on the subject. And thank you a lot for your reply!

carloscordeironeto said:
So I should do a factory reset and Install everything back from scratch? apps, contacts, music, photos...? Sorry for being too noob on the subject. And thank you a lot for your reply!
Click to expand...
Click to collapse
Yeah better. Copy all your internal data to your pc (music, photos, contacts are linked to your google account). Factory reset your device (Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything) and take a look how your device works.

Joku1981 said:
Yeah better. Copy all your internal data to your pc (music, photos, contacts are linked to your google account). Factory reset your device (Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything) and take a look how your device works.
Click to expand...
Click to collapse
It appers to have worked! the only part that sucks in having to configure all my apps again and trying to back up everything...but it looks normal =)
thanks for your help ! you have been awesome!

Related

[HELP] "process status bar has stopped..." - flashed framework-res.apk

Hi guys
I was trying to change my battery icon using the file here :
http://forum.xda-developers.com/showpost.php?p=13688277&postcount=87
I overwrote the original framework-res.apk and the reboot.
But now as soon as my phone starts and tries to show the home screen i get a dialog box saying:
"The application %1$s (process %2$s) has stopped... The process Status bar has stopped unexpectedly Please try again".
It then immediately restarts, i cannot get in root explorer to be able to change the framework-res.apk back to original.
Can someone please help! The USB-Debugging is not on i think , but i can't get into the settings to enable it if its off.
What should i do. someone please help.
Rooted SGSII running KE2.
Do i have to follow this guide :
http://forum.xda-developers.com/showpost.php?p=13712988&postcount=1
and flash stock SGSII rom and basically start from scratch with all my apps and settings ? (I really hope not).
please tell me there is an easier way to fix this.
Go to settings > applications > Manage applications > All. Find status bar in the list and press force close and then clear data. Reboot.
Intratech said:
Go to settings > applications > Manage applications > All. Find status bar in the list and press force close and then clear data. Reboot.
Click to expand...
Click to collapse
I cannot do that. As soon as the Main UI displays (homescreen) , one second after that the phone reboots. homescreen appears frozen too, menu/home/back buttons don't do anything.
ke3pup said:
I cannot do that. As soon as the Main UI displays (homescreen) , one second after that the phone reboots. homescreen appears frozen too, menu/home/back buttons don't do anything.
Click to expand...
Click to collapse
I had this problem too, it ****ed up my whole phone and I had to flash stock rom and lost all data. Didn't had usb debugging on
I don't recommend this battery mod or any changing to the framework
zxz0O0 said:
I had this problem too, it ****ed up my whole phone and I had to flash stock rom and lost all data. Didn't had usb debugging on
I don't recommend this battery mod or any changing to the framework
Click to expand...
Click to collapse
i guess the price to pay for being a Android modding rookie is painful manual restoration of how the phone looked!
I hope Market will recognize all the apps i bought (20+) otherwise that's alot of money ($100+) gone down the drain !
ke3pup said:
i guess the price to pay for being a Android modding rookie is painful manual restoration of how the phone looked!
I hope Market will recognize all the apps i bought (20+) otherwise that's alot of money ($100+) gone down the drain !
Click to expand...
Click to collapse
You won't lose your purchases, they are tied to your google account even if you switch device.
great, so i went ahead and flashed a stock rom using previous mentioned guide above, strange thing is EVERYTHING is intact! i was under the impression that everything will get wiped out but the only thing i had lost was root and that easily fixed . i am so relived
ke3pup said:
great, so i went ahead and flashed a stock rom using previous mentioned guide above, strange thing is EVERYTHING is intact! i was under the impression that everything will get wiped out but the only thing i had lost was root and that easily fixed . i am so relived
Click to expand...
Click to collapse
This is because the SGS2 has /data completely separate from the system.. it only makes a fresh /data if /data is missing. So when you flash just the system, your data is left alone.
thanks for the info RyanZA, i'm glad they way it this way otherwise i would have been screwed.

Need help: how to cleanup all my personal data?

Hi guys,
I've flashed the last 4.3 Germany ROM on my i9505 and everithink is ok/official including know (0x0)...
Now I'd like to cleanup and restore to the factory settings my S4 but I'm not sure that "restore to factory setting" in the options will do exactly what I'd like. If I'm not wrong it doesn't delete all my data in the sotrage. Am I wrong?
How can I be sure to had cleand up all my stuff without ODIN reflash and/or modified recopvery? I don't want to trigger the knox....
re: wiping phone
Markino said:
Hi guys,
I've flashed the last 4.3 Germany ROM on my i9505 and everithink is ok/official including know (0x0)...
Now I'd like to cleanup and restore to the factory settings my S4 but I'm not sure that "restore to factory setting" in the options will do exactly what I'd like. If I'm not wrong it doesn't delete all my data in the sotrage. Am I wrong?
How can I be sure to had cleand up all my stuff without ODIN reflash and/or modified recopvery? I don't want to trigger the knox....
Click to expand...
Click to collapse
First be sure to remove your external sdcard if you have one in the phone.
Then turn the phone on normally (no odin, no recovery and no reflash).
Then go into settings>accounts>backup and reset> then click on the very
last entry on the accounts screen which says: "Factory data reset".
Doing that will wipe EVERYTHING including email accounts/emails
phone numbers, user flashed or installed apps, games and so on.
It will also wipe any pictures, videos, documents, music files and mms.
After doing the above you can be assured that the phone is in stock
condition and has nothing personal in it.
Have a great day!
Misterjunky said:
First be sure to remove your external sdcard if you have one in the phone.
Then turn the phone on normally (no odin, no recovery and no reflash).
Then go into settings>accounts>backup and reset> then click on the very
last entry on the accounts screen which says: "Factory data reset".
Doing that will wipe EVERYTHING including email accounts/emails
phone numbers, user flashed or installed apps, games and so on.
It will also wipe any pictures, videos, documents, music files and mms.
After doing the above you can be assured that the phone is in stock
condition and has nothing personal in it.
Have a great day!
Click to expand...
Click to collapse
Thanks!
On my last phone I've made it but I've found that on internal sdcard there was still some app data and folder and when I've installed some app the settings was still there..... strange!
Markino said:
Thanks!
On my last phone I've made it but I've found that on internal sdcard there was still some app data and folder and when I've installed some app the settings was still there..... strange!
Click to expand...
Click to collapse
you will have the same with the method above.
not 100% if stock recovery has this, but besides the factory reset you have to format the internal data. It works from custom recoveries for sure.
as an alternative, you can manually delete all the folders in internal card and do the factory reset again.
of course, the external card you either remove or format aswell (from phone menu or recovery).

[Q] Unfortunately, Settings has stopped.

Hey guys, new owner of the Verizon Note 3.
Love the phone and everything is fast and great.
I'm on 4.3 MJE and rooted. Safestrap installed with no slots, just the stock. Wanted to be able to make backups and have the recovery option.
Just this morning my Note 3 stopped letting open the settings from any angle. From notification panel or anywhere else.
It immediately closes and shows the message "Unfortunately, Settings has stopped"
I tried rebooting to safestrap and wiping cache and dalvik cache.
no fix.
I have some system apps frozen with Titanium backup, but have defrosted the ones I very recently froze to see if that helped. And still not able to get into settings.
Any advice? I'm sure you all appreciate how much of a pain in the butt it is to factory reset or flash and start over! I hate reconfiguring my apps and settings! So if that can be avoided in any way I'd be soooo happy!
Thanks!
tw3ak.
tw3ak said:
Hey guys, new owner of the Verizon Note 3.
Love the phone and everything is fast and great.
I'm on 4.3 MJE and rooted. Safestrap installed with no slots, just the stock. Wanted to be able to make backups and have the recovery option.
Just this morning my Note 3 stopped letting open the settings from any angle. From notification panel or anywhere else.
It immediately closes and shows the message "Unfortunately, Settings has stopped"
I tried rebooting to safestrap and wiping cache and dalvik cache.
no fix.
I have some system apps frozen with Titanium backup, but have defrosted the ones I very recently froze to see if that helped. And still not able to get into settings.
Any advice? I'm sure you all appreciate how much of a pain in the butt it is to factory reset or flash and start over! I hate reconfiguring my apps and settings! So if that can be avoided in any way I'd be soooo happy!
Thanks!
tw3ak.
Click to expand...
Click to collapse
I'm pretty sure you need to reboot after unfreezing; you didn't mention if you did that.
The best way to avoid this kind of situation is to make Nandroid backups before you start tw3aking. Sure they are huge, but look at your situation now. You can always delete them after some time after it is clear they are not needed, but you can't create them out of thin air when it is too late.
So, before you make things even worse with further experimentation, make a Nandroid right now of your semi-broken setup. If you break things even further trying to fix this current problem, at least you can go back to where you are right now. You might want to make an TiBu market app/data backup as well and get the TiBu backups onto external media in case you need to go all the way back to Odin.
Dump your logcat after the "Settings" crash. There will be further clues there (possibly undecipherable, but hey.) Post that up to pastebin.com for others to look at if you don't grok it. (but scrub any personal data in there first). If you don't already have USB debugging turned on, you can use a terminal emulator or a Logcat capture app.
# logcat -c (to clear the log)
( force the settings crash)
# logcat -v threadtime > /sdcard/my_logcat_after_settings_crash.txt
There is a chance that it is something simple, e.g. one of the sqlite databases in /data/data/com.android.settings is corrupted, but the various Activities that are launched from underneath "Settings" touch stuff all over the /data partition (e.g. /data/misc and elsewhere). From where you are right now, there is no way to know whether your problem is due to:
(1) a problem in /system
(2) a problem in /data
(1+2) both
your turn.
Restored nandroid backup
Thanks for all the tips!
With some reluctance I managed to move to a much older backup i forgot I made and the settings works fine again!
those backups are a life saver.
Thanks again.
tw3ak.
Glad you got it fixed.
I had something similar happen last night - I accidentally fat-fingered a language change, and every time I went back in to fix it (Settings -> Language & Input), Settings would crash. (This is on MJ7)
Took a while to manually figure out how to fix it (Doh, /data/property/persist.sys.language) without restoring a backup. I didn't mention it here right away because your symptoms sounded different - Settings was crashing for me only when I went in to the Language & Input sub-menu)
Try using SS 3.65 and not the newest version and see if that fixes the problem.
bftb0 said:
Glad you got it fixed.
I had something similar happen last night - I accidentally fat-fingered a language change, and every time I went back in to fix it (Settings -> Language & Input), Settings would crash. (This is on MJ7)
Took a while to manually figure out how to fix it (Doh, /data/property/persist.sys.language) without restoring a backup. I didn't mention it here right away because your symptoms sounded different - Settings was crashing for me only when I went in to the Language & Input sub-menu)
Click to expand...
Click to collapse
i have the same problem. setting was crashing everytime i went to language & input. can u help me to ix it?

[Q] Updating apps endlessly running

Many apps need/want to update - many of which I don't want anyway.
But things like dropbox I do want.
Problem is that they download fast enough but the install process never seems to complete.
N9005
Android 4.4.2
If I need to do a factory reset please advise how to do that.
Thanks
Shofar1 said:
Many apps need/want to update - many of which I don't want anyway.
But things like dropbox I do want.
Problem is that they download fast enough but the install process never seems to complete.
N9005
Android 4.4.2
If I need to do a factory reset please advise how to do that.
Thanks
Click to expand...
Click to collapse
No idea why your apps don't install. If you want to do a factory reset, here is how:
Settings - General - Backup and reset - Factory data reset - Reset device - Erase everything
Shofar1 said:
Many apps need/want to update - many of which I don't want anyway.
But things like dropbox I do want.
Problem is that they download fast enough but the install process never seems to complete.
N9005
Android 4.4.2
If I need to do a factory reset please advise how to do that.
Thanks
Click to expand...
Click to collapse
Try this.
go to apps manager, find Google play service, clear cache nd data, force stop.
do the same for Google playstore.
then re open ur Google play.
Sent from somewhere under the sky, at the corner of this rounded earth.

Huawei doesnt work anymore

So yeah. I rooted my phone a few month ago and then it started to lag and some apps didnt work so I made a factory reset.
Okey everything is fine. I was in the EMUI Mode. Everything was working until I came to this section where I should create a Google Account. Yeah I cant see anything because it says Please Wait. I wait hours and days but nothing happens.
Now I removed the Custom Recovery Mode ( TWRP ).
But It doesnt works either....
Could someone help me pls???
Stock recovery > wipe data. Should work.
opek97 said:
Stock recovery > wipe data. Should work.
Click to expand...
Click to collapse
Doesnt work too. Stops working at Google Account Section
Problem Solved
Remove Sim Card
Dont Accept Wifi
and then it should work.
Works for me now.
*UPDATE*
So yeah If I swipe up the Lock Screen. I'm at the Home Screen but the HomeScreen is just Black. Nothing to see. I can switch to Settings and a few another Apps like Camera, Light, Calculator.... But this doesnt helps me. At the Settings I saw the Update App. Now I have to download a Update Data and put it into the /dload folder.
Let's see what happens.

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