Database Users

[Q]Should I Return This One?

I hear about huge problems, glass risen over the edges, dead screens, unresponsiveness, yet the only issue I have is a creak.
When I press the upper left edge of my Nexus 7, it emits the slightest creak imaginable.
It would never bother me, if I didn't know it was there. But I do.
And I think it's a problem.
I mean that when a manufacturer makes a cheap product with poor QC, then issues a warranty, the customers should by all means take advantage of that. I know Asus had only a few months, but is it that hard to have someone part out a stronger glue, one that doesn't become water when it is >60°F?
Now that I see how many have this problem, is start to worry. Will the next one be worse?
Now my Galaxy Nexus has served me well since December 20th or so, and when I compare the quality and solidity, it is a goddamn toy. The buttons clack, the ports are loose, the screen is hideous, and it makes me wonder.
What to OEMs do for QC? It feels like they don't give two cents whether they put out a decent product or not, it just has to be profitable. I get that profit is important, but do they need so much that the customers regularly get shafted?
I would pay Transformer price for a Transformer quality Nexus. Easily.
But I am way off topic here. Back to the original question.
Should I return it?
Sent from my Nexus 7 using XDA Premium HD app

upstandingcitizen said:
I hear about huge problems, glass risen over the edges, dead screens, unresponsiveness, yet the only issue I have is a creak.
When I press the upper left edge of my Nexus 7, it emits the slightest creak imaginable.
It would never bother me, if I didn't know it was there. But I do.
And I think it's a problem.
I mean that when a manufacturer makes a cheap product with poor QC, then issues a warranty, the customers should by all means take advantage of that. I know Asus had only a few months, but is it that hard to have someone part out a stronger glue, one that doesn't become water when it is >60°F?
Now that I see how many have this problem, is start to worry. Will the next one be worse?
Now my Galaxy Nexus has served me well since December 20th or so, and when I compare the quality and solidity, it is a goddamn toy. The buttons clack, the ports are loose, the screen is hideous, and it makes me wonder.
What to OEMs do for QC? It feels like they don't give two cents whether they put out a decent product or not, it just has to be profitable. I get that profit is important, but do they need so much that the customers regularly get shafted?
I would pay Transformer price for a Transformer quality Nexus. Easily.
But I am way off topic here. Back to the original question.
Should I return it?
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Return it for a replacement if it bothers you. Asus needs to get there act together, and you deserve a quality unit! Plus, what if the creak gets worse after your return period ends?
Also, I don't think you know what your asking for with the transformer price and quality. Some have had great experience, but many have not. I had a transformer prime, and I can assure you that the price was way higher than the build and software quality. I'm just hoping that google forces Asus to do a good job with the firmware on this device.

Nexus 7 worth it with all the problems?

Is it even worth it? I mean with most of the people suffering from screen lifting, creaking,screen cracking easily washed out screen,screen flicker, dead pixels, screen burn-in/ghosting, LAG etc even with the replacements, seem to take the fun out of the tablet. I heard the replacements work for a few days and then start displaying the same issues.
What do ya'll think and suggest? Is the C8O the one to get or does that also have the same problems with it?
At this price point this is a steal but would still want an enjoyable tablet without the annoying problems.

Yeah, it's worth it - at least the 8 GB one is. I got it mainly to play with though. I have a XYBoard that I use for work. The issues are irritating, but it's not like I'm losing productivity. When I get home I put down the tool (XYBoard) and pick up the toy (N7)

Wait and see what Amazon comes out with tomorrow
Sent from my HTC Sensation using xda app-developers app

Most people have a nexus 7 that is fine. A lot of people on xda like to complain about small problems; however, they are a miniscule minority compared to the number of tablets that had to have been sold at this point. It does make these forums pretty boring imo. Mine has been fine since buying it at Gamestop the first day they sold it.

madhad said:
Is it even worth it? I mean with most of the people suffering from screen lifting, creaking,screen cracking easily washed out screen,screen flicker, dead pixels, screen burn-in/ghosting, LAG etc even with the replacements, seem to take the fun out of the tablet. I heard the replacements work for a few days and then start displaying the same issues.
What do ya'll think and suggest? Is the C8O the one to get or does that also have the same problems with it?
At this price point this is a steal but would still want an enjoyable tablet without the annoying problems.
Click to expand...
Click to collapse
Maybe I'm one of the lucky few, but I haven't had any of the aforementioned problems. I am 100% happy with the N7 I received. I know it seems discouraging that a lot of people are having problems, but it's a great tablet.
The people suffering from LAG issues have there internal storage pretty full. From what I've heard it starts when you have 1-2gbs free space, I've never gone below 9gbs of free space.

I really love it but in really hate having to find one that doesn't have issues. Just got a replacement today and the same issue and is older than its a c60k but the one I had was the c80. If you can find one that has everything in check its awesome but these little defect are ridiculous. Asus did a terrible job with quality control. Not that every company doesn't but this is too damn widespread.
Sent from my Nexus 7

What issues?
Had mine since the first shipment and have not seen any issues.Most likely it is just a few people that have any problems.Most of us got what they wanted and are very happy with it.Sure you see a lot of threads but it probably is not really that many people with issues since the same ones post of all them. I am sure google sold a lot more units than the few where we read about having issues.

You have to remember that complaints are like spilled oil.......doesn't take much to look like a real big mess!!!
I preordered mine from the Play Store. Had it rooted about 10 minutes out of the box and I haven't had one single defect!!! And I do believe that I am the rule rather than the exception. Keep in mind that Google is expected to sell five to six million of these things by the end of the year. And that's a lot of 7's!!

No problems with my 16gb C6O. Bought it last month. Use it every day!

Bought mine from a retail store 2days ago, in love with it even though its fairly new. Its an amazing device, its fast as hell, faster than my iPad 3. I also bought a one year warranty that covers pretty much anything for a year for just 50$. I would recommend anybody to do the same if they can, that way there's nothing to worry about.
Sent from my Nexus 7 using Tapatalk 2

Not to be a dink, but couldn't you read one of the dozen or so other "should I get this/is it worth it" threads?
Sent from my Nexus 7 using Tapatalk 2

Trust me alot of people make a mountain out of a mole hill when it comes to the N7. Its a great device don't let the people with OCD keep you from getting a fantastic device. As far as the creaking, its made of plastic kinda expected, colors being washed out? Compared to a amoled display, yes its washed out but you can't expect them to use a top notch display and keep the price @ $200.
Sent from my Nexus 7 using xda premium

So the screen is supposed to be lifted and make ripples when I press on it? And the screen becomes unresponsive when it gets hot? These aren't mountains? Or its just me being to picky... the lag part is people being picky... people pointing out physical damage and defects are not being picky.
Sent from my Nexus 7

veryy worth it
The nexus 7 is a very popular device that is being looked at thru a nano microscope. There are issues in some of the devices. But we see way more I love my nexus we see lots of support ..
I myself have a 8 gb with the screen lift issue. The reason i have not replaced it yet is because i had a 16 gb version delivered last week . Not 20 minutes after opening the box in my hand the screen crushed under my thumb. These things will happen to any device. The issue is how the company deals with these issues. I have noticed some Questionable i broke my my screen just broke threads. Really read them and you can kinda see the legit ones. This is a tough call for the Manufacture But we will hope they do the right thing..
SO YES ITS A AWESOME Device with questionable very questionable Quality Control.by a KNOWN 3RD Rate build partner..
If you buy one and have trouble REPORT IT quickly and get it replaces. When its said and done i bet there will be very small return numbers in comparison to the number of the devices sold...

Got mine Monday. I'm in love. Playing some Crash Team Racing for ps1 at a steady 60 fps.
Sent from my Nexus 7 using Xparent Green Tapatalk 2

ÜBER™ said:
So the screen is supposed to be lifted and make ripples when I press on it? And the screen becomes unresponsive when it gets hot? These aren't mountains? Or its just me being to picky... the lag part is people being picky... people pointing out physical damage and defects are not being picky.
Sent from my Nexus 7
Click to expand...
Click to collapse
First off dude did I say I was talking to you directly? Did I say everybody was making a big deal out of everything?? No I didn't. Im aware that some people do in act have issues. But when you have people who want the screen to look as good as a iPads, complain about the slightest amount of light bleed, get mad when a plastic device makes the slightest bit of noise when squeezed then that my friend is making a big deal out of something small. Its a $200 tablet. Try to find a tablet that offers more at that price point...
Sent from my Nexus 7 using xda premium

madhad said:
Is it even worth it? I mean with most of the people suffering from screen lifting, creaking,screen cracking easily washed out screen,screen flicker, dead pixels, screen burn-in/ghosting, LAG etc even with the replacements, seem to take the fun out of the tablet. I heard the replacements work for a few days and then start displaying the same issues.
What do ya'll think and suggest? Is the C8O the one to get or does that also have the same problems with it?
At this price point this is a steal but would still want an enjoyable tablet without the annoying problems.
Click to expand...
Click to collapse
All these issues are real enough. And I confess that I've kinda focused on them and let the issues bother me more than they should. But then I decided to just use the tablet, I even stopped reading this forum for a while and I'm really enjoying it and don't really notice the problems much anymore.
Yes, I have screen lift on the left side. While most of the bezel has a very tiny lip around the glass, on the left side the glass is just a hair higher than the bezel. I wish it wasn't that way, but it's easy enough to forget that defect is there if I'm not being reminded of it daily on this forum.
I've already tried a couple RMAs and have pretty much had the same issues with every replacement I've gotten. Except creaky bezel, haven't had that on any of my Nexus 7s, so I'm hopeful that's a rare issue that you won't encounter.
As for the washed out screen. There are two things going on here. Firstly playing many videos will cause the screen to look very washed out or over saturated while and after the video (though the video itself looks great). This goes away quickly on it's own after the video has stopped. If you are rooted there are automatic scripts you can install to disable the "smartdimmer" behavior causing the problem, which I have done. The other issue is the colors do look a bit washed out all the time. This is much more subtle and if you didn't have another tablet or phone to compare with you might not even notice it. I'm hoping Google can can fix this, but I'm growing doubtful that they will if they haven't by now. But I can live with the slightly washed out colors and the "smartdimmer" video issue is easy to fix ourselves with root access.
I don't think there is any screen burn in issue. I think some people mistake the ghosting for it. With the smartdimmer disabled I really don't notice the ghosting anymore. I think it's still there to a small degree, but minor.
I've not experience lag with any of my Nexus 7 tablets. With the exception of Chrome, seems like it should be performing better, it does very well in benchmarks. Not sure what the issue is, but the lag really isn't that terrible. While I find Dolphin much faster, I still use Chrome because I like the synchronization with my desktop and I still find it plenty fast for my needs anyway.
It's definitely not the best looking screen. But getting a pure Nexus experience and at only $250, I'm very impressed and pleased with my purchase. And this tablet is light and feels really good in my hand. So it more than makes up for the multitude of minor issues I've had with all of mine.

SPreston2001 said:
First off dude did I say I was talking to you directly? Did I say everybody was making a big deal out of everything?? No I didn't. Im aware that some people do in act have issues. But when you have people who want the screen to look as good as a iPads, complain about the slightest amount of light bleed, get mad when a plastic device makes the slightest bit of noise when squeezed then that my friend is making a big deal out of something small. Its a $200 tablet. Try to find a tablet that offers more at that price point...
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Apparently I wrote that with an angry tone. What I was trying to point out is there is quite a number of people complaining about defects and that is what he is reading about. And when you say "oh its people making a mountain out of a mound hole" that is not true. I didn't mean to make it sound like I was pissed.
Sent from my Nexus 7

Yes, it's absolutely worth it - pending you buy an extended/accidental warranty. I baby my devices, but that didn't stop my Nexus 7 screen from randomly breaking. Now I'm dealing with headaches from ASUS in an attempt to get it fixed. At this point, I don't see how you can purchase the Nexus 7 WITHOUT that sort of warranty.

JaSauders said:
Yes, it's absolutely worth it - pending you buy an extended/accidental warranty. I baby my devices, but that didn't stop my Nexus 7 screen from randomly breaking. Now I'm dealing with headaches from ASUS in an attempt to get it fixed. At this point, I don't see how you can purchase the Nexus 7 WITHOUT that sort of warranty.
Click to expand...
Click to collapse
Randomly breaking?

Considering a Nexus 7... screen separation?

So what's the consensus? I was really considering picking up a Nexus 7 until I read about the screen separation issues. I used to have an ASUS Transformer and really liked ASUS's build quality. Is the Nexus 7 really that bad? I don't like the idea of buying a $250 tablet and then having to open it up and modify it just to make it work properly. (Especially since the iPad Mini is rumored to be released next month.)

primalmu said:
So what's the consensus? I was really considering picking up a Nexus 7 until I read about the screen separation issues. I used to have an ASUS Transformer and really liked ASUS's build quality. Is the Nexus 7 really that bad? I don't like the idea of buying a $250 tablet and then having to open it up and modify it just to make it work properly. (Especially since the iPad Mini is rumored to be released next month.)
Click to expand...
Click to collapse
I personally loved my Nexus 7, and I'm one of the lucky ones who had their screen crack. I should be getting it back today, as it was supposedly fixed under warranty without a charge (guess I plead a good case when I called 4x reminding them I won't be paying for it). Keep in mind just how many of these units were sold. There's a handful of people here on the forums and AndroidCentral, etc., posting about this issue, yes... but go onto an Apple forum and you'll see the same thing.
Has the iPad mini even been announced yet? I keep hearing rumors but nothing solid. If you're somebody who doesn't mind iOS, it's not a bad option to wait, but you'll almost undoubtedly pay more for a similarly spec'd tablet. I personally wouldn't consider it, but that's just my 2c. If you're somebody who is pretty agnostic about it, waiting to see what more options come about is never a bad thing. Just don't catch the waiting disease... if you wait too long, you'll find yourself in a constant waiting hole with no devices you could otherwise be enjoying. :good:
I will say this, though. If you buy a Nexus 7, buy it from a local retailer. It's the same price as the N7 from Google Play, and plus you cut out the shipping time. Sorry Google, but being able to return a faulty N7 (in the event you get one) at a B&M store two miles away is still quicker than your (albeit, still fast) shipping turn around time.

The issue is not as great as the forums would make you believe. After all every single product ever made has a small number of defects.
Don't worry about it would be my suggestion.

Thanks for the suggestions. I guess my main concern is the reports of people going through 3 or 4 Nexus 7's, even at a retail store, before they find one that is acceptable.

I've had my Nexus 7 since it came out. Not a single defect or issue, its been great so far and I love it.

primalmu said:
Thanks for the suggestions. I guess my main concern is the reports of people going through 3 or 4 Nexus 7's, even at a retail store, before they find one that is acceptable.
Click to expand...
Click to collapse
As with pretty much any product out there, I always take the online reviews with a grain of salt. A larger percentage of the people who had problems are likely to post compared to those that didn't have problems. Any time I buy something that causes me grief, I am generally ticked enough to want to post about it somewhere, but it rarely occurs to me to post something about products that work as promised and don't have issues.
This does not apply to my N7 because I love it so much I can not stop telling people. Mine has a tiny bit of screen lift that I would not have noticed if I had not read about it. Certainly not enough to want to try to return it. I may try one of the posted fixes but even that seems unlikely. Can't find the downtime...

The issues are there and they are real!
First Nexus = Creaking and Screen separation
Second Nexus = Screen separation
Third Nexus = Screen separation
Fourth Nexus = Severe creaking
Its sooooo sad as I love everything else about this freaking tablet! But the quality issues are out there just so you know it.

Huge issues
I think the screen lift screen crack and screen becoming un responsive is a HUGE Issue.. Its not just this forum where you see compalints.. You see it from tech reviews and so on.. I know that this is Hyped up causing to to be a bigger issue then it is . But the issue is not just the defects . Its how google and Asus has chosen to deal with this.. They have had my money cost of 3 tablets locked away due to exchange waiting . I Call and email with no response other then we will foreword it to a specialist .
I say get One From a Bick and Mortar store with a good reputation for taking care of there customers .. Buy a Extended warranty to where the STORE Has to deal with your device If and when it breaks.. I have never in my life seen such a Lack of Customer Service or Lack of Response for such issues .. Im left to where if i do not get a shipping confirmation and PAYMENT BACK TO MY BANK i will Have to file a complaint because im near the required time to do so with my card ... This is Pathetic..
so to everyone who says THERE IS NO ISSUE. READ THE INTERNET... im happy you have a perfect device it does happen But im getting the feeling there are as many defective ones as good ones...
OP if it seems like im trolling your Thread i am very sorry .. Just want to clear up some of the above GET IT GET IT COMMENTS. There are issues with this device . yes you can get lucky and get a good one.. JUST BE AWARE TO NOT GET IT FROM GOOGLE PLAY

"so to everyone who says THERE IS NO ISSUE. READ THE INTERNET... im happy you have a perfect device it does happen But im getting the feeling there are as many defective ones as good ones... "
Good advice, because everyone knows that everything you read on the internet is 100% true!!!!

I have one that has slight screen lift and creaking, but It's honestly not bad enough for me to worry about. I can't detect it unless I carefully look at it from the side, or press on the screen hard enough to make it flex. The case I have it in completely hides the problem.
Now, should it happen? No. But I bought a Nexus 7 because it was a fairly high-spec tablet that I didn't have to pay $500 for. I'm willing to accept a few compromises, especially when the cure (on-phone time, a bad refurb replacement) could be worse than the disease.
To minimize hassle, do what others have suggested and buy locally from a retailer with a good return policy.

dparrothead1 said:
"so to everyone who says THERE IS NO ISSUE. READ THE INTERNET... im happy you have a perfect device it does happen But im getting the feeling there are as many defective ones as good ones... "
Good advice, because everyone knows that everything you read on the internet is 100% true!!!!
Click to expand...
Click to collapse
bonjour!!! - state farm commerical. lol

primalmu said:
Thanks for the suggestions. I guess my main concern is the reports of people going through 3 or 4 Nexus 7's, even at a retail store, before they find one that is acceptable.
Click to expand...
Click to collapse
The prevalence of screen lift is not being exaggerated. It's a widespread flaw, the cause of which is present in every unit. That's not to say that every display is separated, but the way the devices have been assembled through August (C8O serials) has left every Nexus 7 with an inadequate bond under the left side of the display.
http://forum.xda-developers.com/showpost.php?p=29194958&postcount=372
http://forum.xda-developers.com/showpost.php?p=30703449&postcount=1
Although the adhesive is weak in that area, some other stress should be required to actually force the underside of the display away from the frame. That force is either frame warp or pressure from internal components. ASUS has begun omitting screws from the left side of the device in an attempt to remove some of the stress behind the separation. This points to frame warp as the primary contributor, but it's a partial fix at best.
http://forum.xda-developers.com/showthread.php?t=1870556
The fact that ASUS is now implementing reductive measures against screen lift as part of its assembly process should lay to rest any doubts about the scope of this flaw.
Having said that, I would not advise against buying a Nexus 7. It's still the best 7" tablet available, not to mention the best value for a tablet of any kind.
I went through three units with lift before deciding to wait it out, but this was not necessarily the correct decision. My second unit had merely the slightest lift and was well worth keeping, but users on this forum misled me to believe that screen lift was a rare thing so I exchanged it. My third one had more lift and exhibited distortion when pressed along the left side. That one was not worth keeping, so I decided to return it and wait for this issue to be fixed. Not sure if that's going to happen.
Like JaSauders said, the probability of lifted glass cracking during normal use seems very low, and if flexing the display caused a row of dead pixels, or any other sort of display failure, that would be covered under warranty.

I will say this, i never noticed the screen separation until I came to these forums and read about it, HOWEVER, now that I know about it, it drives me crazy.
On the flip side, if you plan to use a case that covers the bezel, you experience or see it anyway, so its not a big deal.
I haven't experienced any other issues aside from the screen seperation, and even then its not noticeable until you start messing with it.

I don't believe the problem is that uncommon.
Both units I've received so far have had the problem to some extent. The first one had it really bad and I exchanged it when I heard that it may be causing screens to crack. The 2nd one also had the problem, but the screen lift was so small that I wasn't worried about it. I still ended up exchanging the 2nd unit because of other issues (mostly the oleophobic coating was rubbing off) and should be receiving my 3rd one today.
If it means anything though, even with the screen lift problem, I still consider this the best tablet for the price and I have no interest in the new Kindle Fire or iPad Mini.

myke66 said:
I will say this, i never noticed the screen separation until I came to these forums and read about it, HOWEVER, now that I know about it, it drives me crazy.
On the flip side, if you plan to use a case that covers the bezel, you experience or see it anyway, so its not a big deal.
I haven't experienced any other issues aside from the screen seperation, and even then its not noticeable until you start messing with it.
Click to expand...
Click to collapse
Putting case over the edge of the tablet is NOT a fix for the screen separation issues . Eventually the glass will move enough from this causing it to become weak. or a piece of dirt will get under the screen and it WILL CRACK Or crumble. Anytime hard glass is put in a situation where it can move independently being twist or bent It will weaken and crack .
I know this from Structural Engineering classes.. I have been a project manager for high rise construction for much longer then some of those on here are old. . Glass that is scratch / impact resistant MUST BE SECURED PERFECTLY . Must be allowed to expand and contract from edge to edge .. But must be fixed firmly and equally on all sides with no extra pressure or lack of in any area.. THE LAST Sentence here is the ISSUE WITH THE NEXUS TABLET
Now with the above said i to agree its the best Device right now with its size and cpu.. If there were a worthy 7 inch Device i would NOT OWN A NEXUS 7 .. check out the specs on the new corning-FIT Glass... There should be a metal frame for this glass to sit in..and it should over lap the edge of the screen NO GLASS From edge to edge ..
Of course this is all my opinion. Make your own judgement.. But do not Pretend there is not a issue just because you Love your device and you accept less then Perfect...

erica_renee said:
Putting case over the edge of the tablet is NOT a fix for the screen separation issues . Eventually the glass will move enough from this causing it to become weak. or a piece of dirt will get under the screen and it WILL CRACK Or crumble. Anytime hard glass is put in a situation where it can move independently being twist or bent It will weaken and crack .
I know this from Structural Engineering classes.. I have been a project manager for high rise construction for much longer then some of those on here are old. . Glass that is scratch / impact resistant MUST BE SECURED PERFECTLY . Must be allowed to expand and contract from edge to edge .. But must be fixed firmly and equally on all sides with no extra pressure or lack of in any area.. THE LAST Sentence here is the ISSUE WITH THE NEXUS TABLET
Now with the above said i to agree its the best Device right now with its size and cpu.. If there were a worthy 7 inch Device i would NOT OWN A NEXUS 7 .. check out the specs on the new corning-FIT Glass... There should be a metal frame for this glass to sit in..and it should over lap the edge of the screen NO GLASS From edge to edge ..
Of course this is all my opinion. Make your own judgement.. But do not Pretend there is not a issue just because you Love your device and you accept less then Perfect...
Click to expand...
Click to collapse
My screen never separates to the point where anything could get under it... it just lifts up enough where I can press it back down..I'm not sure that would ever be bad enough to crack the screen. I'm have a C8O build so it may not be as bad as previous models? Im not sure.

steevp said:
I don't believe the problem is that uncommon.
Both units I've received so far have had the problem to some extent. The first one had it really bad and I exchanged it when I heard that it may be causing screens to crack. The 2nd one also had the problem, but the screen lift was so small that I wasn't worried about it. I still ended up exchanging the 2nd unit because of other issues (mostly the oleophobic coating was rubbing off) and should be receiving my 3rd one today.
If it means anything though, even with the screen lift problem, I still consider this the best tablet for the price and I have no interest in the new Kindle Fire or iPad Mini.
Click to expand...
Click to collapse
Update: Got the 3rd unit
It's one of the new C8O models and it's the best one I've gotten so far.
No screen lift, no flickering, none of the issues I had with the previous ones.
It's pretty much flawless as far as my eyes can tell.

steevp said:
Update: Got the 3rd unit
It's one of the new C8O models and it's the best one I've gotten so far.
No screen lift, no flickering, none of the issues I had with the previous ones.
It's pretty much flawless as far as my eyes can tell.
Click to expand...
Click to collapse
Congrats My C8O had minor lift, but last night I decided to glue it down and now its fine. Two drops of super glue and 5min later I havent had a problem all night/this morning. Played a bunch of 3D games to really heat it up and its golden.

I have the screen lift issue, but I have decided not to replace it. I would recommend that customers purchase the extended warranty at the store if in fact covers broken displays.
That said, I just rub down the face with a microfiber cloth before use and the lift is eliminated for a duration. Helps with the finger prints too.
That said, once a competing tab is released with the same specs I'd recommend that one instead. This QA issue will make me avoid Asus in the future. Google needs to vet OEMs better next time.

I've had four Nexus 7 tablets that have all had screen lift on the left side. Just got my latest one yesterday and it still has the issue. I've purchased lots of tablets and gadgets and this having to exchange something this many times and still getting a defects two months later is hardly normal or expected.
Fortunately the raised glass doesn't impair the functionality of the table (normally) and the tablet is pretty nice with stock Android Jelly Bean, Tegra 3, high DPI screen, and only $200/250. So all it's good points do outweigh ASUS incompetence to manufacture the tablet properly.

Sigh.. Am I being too demanding?

I have had I think like 5 RMAs all with different things wrong.. My last one SEEMED perfect but it overheated a lot then suddenly developed a really loud creaking of the frame, so I asked for another and now this one is sooo close to perfect but it has minor minor screen lifting on the left, nothing like it was on the earlier ones, just barely, doesn't move much, do you think it will get worse over time or should I just stick with it cause it's mostly fine ? If the screen lift stays as it is then whatever it's not that bad and I plan on getting a new phone soon anyways so I won't be on my tablet 100% of the time, but if the screen lift worsens then it's unacceptable.. What do you guys think? Did anyone with minor screen lift notice it get worse? I might just try the opening the back to fix it myself at this point.

noneabove said:
I have had I think like 5 RMAs all with different things wrong.. My last one SEEMED perfect but it overheated a lot then suddenly developed a really loud creaking of the frame, so I asked for another and now this one is sooo close to perfect but it has minor minor screen lifting on the left, nothing like it was on the earlier ones, just barely, doesn't move much, do you think it will get worse over time or should I just stick with it cause it's mostly fine ? If the screen lift stays as it is then whatever it's not that bad and I plan on getting a new phone soon anyways so I won't be on my tablet 100% of the time, but if the screen lift worsens then it's unacceptable.. What do you guys think? Did anyone with minor screen lift notice it get worse? I might just try the opening the back to fix it myself at this point.
Click to expand...
Click to collapse
I would just keep this almost perfect one. I'm in the same situation as you. I RMA'd until I got a nearly perfect N7 with no flaw other than minor screen lift. Mine hasn't gotten worse and it's been over a month now.
Sent from my Paranoid Nexus 7

RockNrolling said:
I would just keep this almost perfect one. I'm in the same situation as you. I RMA'd until I got a nearly perfect N7 with no flaw other than minor screen lift. Mine hasn't gotten worse and it's been over a month now.
Sent from my Paranoid Nexus 7
Click to expand...
Click to collapse
Well that's promising then, yeah it's not even really bad right now it barely moves just a little high.. And assuming the next nexus isn't made my asus.. I will be getting it so that should offset anything wrong with my N7 Speaking of which though, does anyone remember any manufacturing defects with the samsung galaxy nexus ? Was it bad like this or can we hope for a smooth nexus release and this was just a fluke?

noneabove said:
Sigh.. Am I being too demanding?
Click to expand...
Click to collapse
Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.

na, if Google and Asus would of got it right the first time OP would not have to rma so much.
op, how long have you had your screen lift? has it stayed the same? I have had my nexus about a week. and have screen lift still deciding what to do
Sent from my DROID X2 using Tapatalk 2

I just got my 6th Nexus today and I feel the same as you. It has screen lift, stuck pixels, back cover doesn't sit right, backlight bleed, and it has a big LCD mura smudge in the top left corner.
Part of me wants to just give up and get a refund but it would be such a great device if there weren't any faults. I have concluded that none of them are faultless however; many posters here reckon theirs are fault free but I have yet to see one. If you have had 5 RMAs it's only because you, like me, are someone who notices the faults and isn't in denial about them.
Every one of them (but for the smallest percentage) has screen lift to some degree. I'm sure other, more capable manufacturers will be releasing properly built tablets in the very near future though so keep that in mind. You should probably also consider the possibility that the screen lift and the design flaw that causes it will potentially cause other more serious defects to appear like a cracked screen for example.
If the N7 had a direct competitor, there's no way I would buy the Nexus with all the faults it has but as yet, it's the best 7 inch out there all things considered. Won't be difficult for other manufacturers to beat though, just make a tablet with same specs and no faults.
In all honesty if you can't live with the screen lift I would get a refund and wait for something better to come along. You're very unlikely to get one without some sort of fault.

Often people just receive other peoples faulty trade ins. So it might only be 1-2 defective units if that was the case.
Sent from my Nexus 7 using xda app-developers app

Harry GT-S5830 said:
Often people just receive other peoples faulty trade ins. So it might only be 1-2 defective units if that was the case.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I don't think this makes any sense, can you explain?

I would have given up after the second unit did not satisfy me.I am glad my first one works very well.
A case that covers the bezel takes car of any of those "slight screen lift" problems very well as I suspect it is just cosmetic in nature.jmo

Insanity: doing the same thing over and over again and expecting different results.
Albert Einstein
Just saying.
But to answer your question....yes. You will never be satisfied with this device because of your experience, either real or perceived you will always be looking for a flaw. Better to move on with another device that better meets your expectations.
Whatever you decide, good luck.

There is no perfect tablet out there and all of them have something that is going to irritate someone. Get a refund and spend double on the "perfect Ipad" which has no flaws....ever(sarcasm). Again, nothing is perfect in the technology world.

James-NC said:
I would have given up after the second unit did not satisfy me.I am glad my first one works very well.
A case that covers the bezel takes car of any of those "slight screen lift" problems very well as I suspect it is just cosmetic in nature.jmo
Click to expand...
Click to collapse
This.
My case worked wonders for my minor lift, hasn't bothered me in weeks xD

Hemidroids said:
Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.
Click to expand...
Click to collapse
That seems a bit extreme.. I use the thing a lot, I love the device itself, I use it with 6+ hours of screen on time every day, I was just wondering if I was extremely unlucky.. This is the best one so far, my last one i thought was the best one but it became really loose after awhile...
motrinHD said:
na, if Google and Asus would of got it right the first time OP would not have to rma so much.
op, how long have you had your screen lift? has it stayed the same? I have had my nexus about a week. and have screen lift still deciding what to do
Sent from my DROID X2 using Tapatalk 2
Click to expand...
Click to collapse
Yeah I'm more annoyed with asus's factories and maybe also google for not monitoring the whole process..
I've had screen lift since the day I opened this one, but like I said it's not bad, it's like just barely reaching the silver part of the bezel, nothing like the original ones where it was above the bezel
Switchbitch said:
I just got my 6th Nexus today and I feel the same as you. It has screen lift, stuck pixels, back cover doesn't sit right, backlight bleed, and it has a big LCD mura smudge in the top left corner.
Part of me wants to just give up and get a refund but it would be such a great device if there weren't any faults. I have concluded that none of them are faultless however; many posters here reckon theirs are fault free but I have yet to see one. If you have had 5 RMAs it's only because you, like me, are someone who notices the faults and isn't in denial about them.
Every one of them (but for the smallest percentage) has screen lift to some degree. I'm sure other, more capable manufacturers will be releasing properly built tablets in the very near future though so keep that in mind. You should probably also consider the possibility that the screen lift and the design flaw that causes it will potentially cause other more serious defects to appear like a cracked screen for example.
If the N7 had a direct competitor, there's no way I would buy the Nexus with all the faults it has but as yet, it's the best 7 inch out there all things considered. Won't be difficult for other manufacturers to beat though, just make a tablet with same specs and no faults.
In all honesty if you can't live with the screen lift I would get a refund and wait for something better to come along. You're very unlikely to get one without some sort of fault.
Click to expand...
Click to collapse
If this weren't a nexus device, I would have given up on it after the second RMA, hands down, but now the pros pretty much outweigh the cons, if my tablet stays in the condition it is for the forseeable future (until the next nexus tablet? haha) then I have no problem keeping it, despite the existing flaws. Also I'm considering the fact that when they eventually announce the next nexus phone that I will be picking it up pretty much right away, right now I have an older phone (htc desire Z) so I use my tablet like all the time when I'd be using my phone otherwise, even for texting often haha, so when I get a good phone I suspect it will offset my N7 usage and I won't care as much
James-NC said:
I would have given up after the second unit did not satisfy me.I am glad my first one works very well.
A case that covers the bezel takes car of any of those "slight screen lift" problems very well as I suspect it is just cosmetic in nature.jmo
Click to expand...
Click to collapse
Yeah I need to get a case.. I just have a sleeve right now, I need to figure out which case is best and what I want it for.. I want something that doesn't add much bulk, and maybe one that can be a stand.. I saw one that was a rotating stand so you could set it up in both landscape and portrait and that one seemed cool cause most right now only show landscape :/

Hemidroids said:
Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.
Click to expand...
Click to collapse
Douchebag alert ^
First we (consumers) are spending our hard earned cash on this tablet whether its $200 or $2000. We shouldn't have to settle for a half assed put together product. Their quality sucks period and isn't acceptable. They need six sigma and six S present in their factories. I should be able to RMA till the dumb f#%@s get it right. This is my last Asus product.…

I don't think its demanding at all to expect a product that's not defective right out of the box brand new. If you are within the time period of exchange I don't see why you shouldn't take it back if you aren't happy with what you paid for. It took me 6 exchanges with GameStop to finally get one I'm happy with, that hasn't had an issue out of the box or pop up after a week. If you get a good one this tablet is worth it, at least to me, its essentially a 7" version of my phone which is why I didn't give up looking for a good one. Asus should have better QC in place so I shouldn't have to. I also had the Prime so I can tell you it stinks
Sent from my Nexus 7 using XDA

I dont wish to read all the posts, but my last one had a minor screen lift that I did not notice for 2 days, but I sent it back because we payed for a tablet that doesnt have a screen lift, thats what it comes down to, not to mention any lift does compromise the glass. My second one is perfect.

A TPU case will provide protection and overhang the lip a little so you don't see any lift.
OR
TRY THE WASHER METHOD by making a few little plastic screw tabs. Pulled mine in nice and tight and it's now solid. I had real bad lift too and the bevel was also bowed on the side. Now everything is nice and straight. Great for a 5 minute fix.
As far as returns, returning something 5 times expecting different results is retarded (IMO). It is a manufacture defect where the screws are too long. They "solve" this by simply removing the screws (which is retarded too). So technically your aren't going to get a perfect device because they are all made that way. Sure there are some that don't have this (my first one) but chances are your going to have this on each one. So just fix it yourself. Big deal. It's easy and faster and BETTER then Asus' fix.
Dead Pixels or popped speakers or something that legitimately hinders your usage... yea exchange that sucker. A little screen lift isn't going to do anything.

I have not had any issues with mine at all, it is an August build. ASUS products have been good to me though. MY TF101 was also good. The power button was and does feel flimsy on that one though.
5 RMA's makes me think someone is looking at this with a magnifying glass and TRYING to find a reason to complain.

Hemidroids said:
Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.
Click to expand...
Click to collapse
i hope you are joking. If not your screen name fits you well ( Ooops thought it was hemroids) I dont care how much you pay for the device it should have had better quality control before going out to the public.

player911 said:
A TPU case will provide protection and overhang the lip a little so you don't see any lift.
OR
TRY THE WASHER METHOD by making a few little plastic screw tabs. Pulled mine in nice and tight and it's now solid. I had real bad lift too and the bevel was also bowed on the side. Now everything is nice and straight. Great for a 5 minute fix.
As far as returns, returning something 5 times expecting different results is retarded (IMO). It is a manufacture defect where the screws are too long. They "solve" this by simply removing the screws (which is retarded too). So technically your aren't going to get a perfect device because they are all made that way. Sure there are some that don't have this (my first one) but chances are your going to have this on each one. So just fix it yourself. Big deal. It's easy and faster and BETTER then Asus' fix.
Dead Pixels or popped speakers or something that legitimately hinders your usage... yea exchange that sucker. A little screen lift isn't going to do anything.
Click to expand...
Click to collapse
Yeah with this one I may just try the washer fix, especially since it seems reversible in the worse case scenario that my tablet breaks somehow.. or maybe I'll just cover it up or both, we'll see haha
Sent from my Nexus 7 using xda app-developers app

What it means to stand by your product

Ok it a company says they stand by their product, I think they should mean it. Take for example. when HTC release the One M8 they said that they stood by their product and put there money where their mouth was by offering a free 6 month screen replacement program to go along with the phone.
With the Nexus 6 and all their other phones, Motorola says that they "stand by their product" but what I just learned is that they only stand by their product if you PAY them to do so. The Nexus 6 is a very large phone sporting a 5.9" screen. And given it's size and weight, I believe that Motorola choose to skip a few corner when it came to the screen construction, resulting in a screen as shatter resistant as the iPhone 4.
Note to Motorola, if you are going to say that you stand by your product, then STAND BY YOU PRODUCT if not, then shut the heck up. I will keep this crack phone, which cracked by falling between my car seat without any scratch on its body , (only because i have no other phone) but as soon as HTC release a new phone with Android 5.0 I'm switching company, and sticking with the company that actually knows what it means to stand by their product.

You know I was kind of thinking about this when I bought the Motorola Nexus 6. I thought to myself man why don't they offer something like HTC does with the cracked screens. The screens don't cost that much and not many people are going to break them compared to the amount of phones they're going to sell.
I broke the screen on my Galaxy S2 couple years back I took it in to sprint to see how much it was going to cost to get fixed and they did it for free because so many of the screens were breaking. I didn't have to pay for the warranty claim, they didn't even do it as a warranty claim they just did it because so many of the screens were breaking.
To be completely honest I probably would have gotten the Samsung Note 4 over the Nexus 6 just because of their good track record with current screens but I really wanted a pure Nexus experience.
I really hope that I don't become disappointed with this phone.
Being that it is the new Nexus phone though I'm sure we'll see replacement glass on eBay for like $10~20.00 within a couple of months. You always do for the Samsung phones. In fact I just replace the glass on my friends s5, it was $12.00 shipped for the glass, we bought 2 he got a spare!
---------- Post added at 12:02 PM ---------- Previous post was at 12:00 PM ----------
By the way how much did Motorola want to repair the phone?

If my screen were to crack, I'd have to go through T-Mobile's insurance. I'm not sure how good it is. Thanks for making me worry!

rlh445 said:
If my screen were to crack, I'd have to go through T-Mobile's insurance. I'm not sure how good it is. Thanks for making me worry!
Click to expand...
Click to collapse
I'm with T-Mobile, and it cost $175 and they send you a "used" replacement phone.
Im sure the phone will be fine, so long as you have it in a case, and dont drop it face down on the screen.

kdoggy said:
You know I was kind of thinking about this when I bought the Motorola Nexus 6. I thought to myself man why don't they offer something like HTC does with the cracked screens. The screens don't cost that much and not many people are going to break them compared to the amount of phones they're going to sell.
I broke the screen on my Galaxy S2 couple years back I took it in to sprint to see how much it was going to cost to get fixed and they did it for free because so many of the screens were breaking. I didn't have to pay for the warranty claim, they didn't even do it as a warranty claim they just did it because so many of the screens were breaking.
To be completely honest I probably would have gotten the Samsung Note 4 over the Nexus 6 just because of their good track record with current screens but I really wanted a pure Nexus experience.
I really hope that I don't become disappointed with this phone.
Being that it is the new Nexus phone though I'm sure we'll see replacement glass on eBay for like $10~20.00 within a couple of months. You always do for the Samsung phones. In fact I just replace the glass on my friends s5, it was $12.00 shipped for the glass, we bought 2 he got a spare!
---------- Post added at 12:02 PM ---------- Previous post was at 12:00 PM ----------
By the way how much did Motorola want to repair the phone?
Click to expand...
Click to collapse
Unfortunately, the screen for the nexus 6 is not cheap to make ifixit did the tear down on it and the display and the digitizer is fused together so that will drive up the cost. The overall experience of the phone is great it just becomes apparently that there wasn't a lot of money going to the construction of the phone exterior. But if you haven't brought this phone yet I recommend going with the Note 4 because of Samsung success with the Note series.
This was Motorola first phablet and they just did not know how to make a sturdy one.

They all use gorilla glass 3. How is it motorola's fault you broke your screen. It's always someone else's fault.

PDP///M said:
They all use gorilla glass 3. How is it motorola's fault you broke your screen. It's always someone else's fault.
Click to expand...
Click to collapse
Yes but again, different phone have different thickness of GG, given the larger screen size, the GG on the N6 is thinner than say the Droid Turbo in order to compensate for the phones' weight, width, and height.
The extra thinnest and the curve edges of the screen equates to a weaker constructed screen.

Gungrave223 said:
The extra thinnest and the curve edges of the screen equates to a weaker constructed screen.
Click to expand...
Click to collapse
you have no proof of that, and it sounds like you're just blaming others for your problems.
4 years with a large screen smartphone and i've still never dropped any of mine. that's your issue, not the manufacturers.

If this were a major issue wouldn't we be hearing about it all over?
Sorry about your phone, but sometimes you can just be unlucky

If purchased from t mobile, you do get 1 year manufacturer warranty

Was your phone wearing protection like a screen protector or case and if so was it the glass protector cause I slapped that on right away and have had a few drops already with no damage ever since my unprotected nexus 7 drop and cracking the. Screen I'm all for protection ?
Sent from my Nexus 6 using XDA Free mobile app

Lucke said:
you have no proof of that, and it sounds like you're just blaming others for your problems.
4 years with a large screen smartphone and i've still never dropped any of mine. that's your issue, not the manufacturers.
Click to expand...
Click to collapse
Ok guy whatever.

italia0101 said:
If this were a major issue wouldn't we be hearing about it all over?
Sorry about your phone, but sometimes you can just be unlucky
Click to expand...
Click to collapse
Its not a major issue so long as you dont drop it. The issue is the fact that its much more likely to break compared to other phones release this year or even last year.
johnfred1987 said:
Was your phone wearing protection like a screen protector or case and if so was it the glass protector cause I slapped that on right away and have had a few drops already with no damage ever since my unprotected nexus 7 drop and cracking the. Screen I'm all for protection ?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
No my case wont be here til today, it was on back order by the time i added it to my cart and checked out lol

That's horrible man I feel your pain smh

Take better care of your phone. Of the six devices I've had, I was unlucky enough to break exactly one screen, on my Droid DNA. Guess what? My fault. I then proceeded to pay to have it fixed myself. It was my responsibility to take care of my phone, not HTC's. I blamed myself. Do you see a pattern here?
Sent from Shamu

I've owned a smartphone of some sort since the original iPhone came out, and I've never broken a screen. It sounds like OP's broke by freak accident, but I don't think that means:
The issue is the fact that its much more likely to break compared to other phones release this year or even last year.
Click to expand...
Click to collapse

I don't know how many of you play the stocks, but there were tons of videos out about sapphire vs gorilla glass when I was investing in GTAT pre them going to OTC.
Anyways, all the guys saying they have dropped their phone prior, all I can say is that is how it starts. Even though you do not notice the crack, it creates mini fractures/fissures in the glass that when dropped again, it will cause it to crack.
Additionally, the construction of can cause an impact on whether or not the glass fractures as easily too. Think of cars with a sunroof.
If screens are breaking at a high frequency, usually it deals with the manufacturer's bad construction.

trickster2369 said:
Take better care of your phone. Of the six devices I've had, I was unlucky enough to break exactly one screen, on my Droid DNA. Guess what? My fault. I then proceeded to pay to have it fixed myself. It was my responsibility to take care of my phone, not HTC's. I blamed myself. Do you see a pattern here?
Sent from Shamu
Click to expand...
Click to collapse
Congratulation on being Mr. Responsible I guess, I mean your parents must be so proud...First of all guy when I had my Thunderbolt and I was out for a run and it flew out my hand and the screen shattered 9 ways to hell and back, did I blame HTC? no I didn't because that was my fault. I got a new phone....but when I am driving in my car and my phone slide out my pocket and down the side of my car seat and cracks...btw this is something that has happen with my previous phones including my Thunderbolt and I've never had an issue.....well in that case it is clearly shoddy workmanship or like @uhguy said, a freak accident. But its nice to know how responsible you are, really it is, we need more people like you in the world.
kimdoocheol said:
I don't know how many of you play the stocks, but there were tons of videos out about sapphire vs gorilla glass when I was investing in GTAT pre them going to OTC.
Anyways, all the guys saying they have dropped their phone prior, all I can say is that is how it starts. Even though you do not notice the crack, it creates mini fractures/fissures in the glass that when dropped again, it will cause it to crack.
Additionally, the construction of can cause an impact on whether or not the glass fractures as easily too. Think of cars with a sunroof.
If screens are breaking at a high frequency, usually it deals with the manufacturer's bad construction.
Click to expand...
Click to collapse
agreed.

um...
http://phandroid.com/2014/12/02/nexus-6-replacements
Stop whining.

sn0warmy said:
um...
http://phandroid.com/2014/12/02/nexus-6-replacements
Stop whining.
Click to expand...
Click to collapse
um....
Not sure where it was that i was still whining but ok thanks for link it might prove useful