Database Users

How would this work?

I know a lot of people are having screen tacking issues, but how would those be handled? Could I send it in to Asus to get it repaired, for a cost? Or would I have to send it to someone else
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You have a 1 year warranty.
Anything goes wrong and they must fix it for free, assuming the fault is a result of a design error, or manufactoring defect.
Damage inflicted to the device by the user cannot be warrantied, and is up to the user to repair or replace.
In the case of screen lifting, your warranty will cover it.
As for the warranty procedure, im unsure sorry.
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Okay. So will I be able to send it in to repair if it was user error?
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If I paid money. Thanks
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Im not sure if they're doing paid repairs at the moment, sorry.
If the screen broke you may be able to say it was as a result of the display lifting though.
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Okay thanks. The only concern I have is that thy may be able to say that it is my fault because I messed with the screws trying to fix if
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I think unless its just absolutely obviously that you opened the device they will JUST CHECK THE SCREEN then send you a replacement. THIS IS A KNOWN ISSUE with this tablet..
if you got it from the play store its best to call google and get a rma for it . Do not ask questions do not give information other then screen is lifting up on left side.. NOw if you opened it and broke something else or striped out screw holes. well now then that would be on YOU..
Good Luck

Thanks. Thanks
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Gap between top bezel and glass

Is this the way the phone is supposed to be? There's a small gap between the top part of the bezel where it meets the glass. I try to keep my phone clean all the time but there are quite a few lint pieces and grime stuck in that gap. The bottom of the phone is tight. Never dropped it. It is an RMA
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I think you can snap it back. Press it gently and it'll close.
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Pics?
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melcali said:
Pics?
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Will post pics when I get to a camera
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scream4cheese said:
I think you can snap it back. Press it gently and it'll close.
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Tried pressing on it. Didn't work. Thanks though
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As you can see the bottom is tight with no gap. The top has a big enough gap for dirt and debris and no way to get it out.
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Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above

Nigeldg said:
Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
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Thanks for your reply. All this time I thought it was normal
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I have no gap on the top or bottom, and neither do any of the 5 others I know with N4s so yeah, RMA.

send that gaping gap back, son!
...before you get tiny creature eggs in them

Called google play customer service and started the RMA process. Thanks guys
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Not going well with my RMA. This was customer service response :
"Thanks for contacting Google. The*specialists*has informed me that the*gaps are to allow for expansion of the glass due to varying temperature and is an intended part of the design.
If you have any*further*questions please feel free to*respond*to this email."
Can some of you guys take some photos of your phones so I can send this robot? Any other suggestions?
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Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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esskayy said:
Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
Sent from my Nexus 4 using Tapatalk 2
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We'll see how it goes
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I have the same issue but my gaps are much bigger and go throughout the whole screen. Dust and stuff goes in it. The front camera has a dark overlay whenever i use it due to all the dust that has gotten in there. I would RMA it but i bought it off a friend and im not sure if they want to accept it.
Here is a picture of a white door that i took outside using the front camera.
http://alienroms.com/IMG_20130502_194637.jpg
Its very dark and it has a weird dark overlay at the top.

Samsung S4 discharging while charging Help pleeease

So I dropped my phone in water.now it's working fine but it's not charging. I put it under the sun, I put it in rice but no results. When I plug it in the wall adapter or in the computer or in external battery, it shows me that it's charging but it's not, the battery just keep draining. Please help me.
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naoufalel said:
So I dropped my phone in water.now it's working fine but it's not charging. I put it under the sun, I put it in rice but no results. When I plug it in the wall adapter or in the computer or in external battery, it shows me that it's charging but it's not, the battery just keep draining. Please help me.
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Tried another battery? Maybe the usb/charging port is damaged? Or hopefully not worse that needs to be repaired/replaced.

How can I fix the charging port ??
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naoufalel said:
How can I fix the charging port ??
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There are several tutorials on Youtube, look there and i hope that helps and that is the defect. The damage could be more severe than just the port. I hope i`am wrong

I guess I'll just buy a new water proof phone, this one is ruined :'(
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naoufalel said:
I guess I'll just buy a new water proof phone, this one is ruined :'(
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Xperia Z is waterproof The S4 Active isn`t.

gee2012 said:
Xperia Z is waterproof The S4 Active isn`t.
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I really was going for a S4 active to have the same phone I thought, loool, thanks for your help, now definitely XPERIA Z:good::good::good:

On galaxy s4 charging port come as flex so its chesp and quick simple fix all u need is charge port flex from ebay and small screedriver when u get that i can provide u with instruction over the skype. Or judt booked Ur phone on my website www.quickfonerepair.co.uk and i will fix it and send it back same day all for just 25£
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gee2012 said:
Xperia Z is waterproof The S4 Active isn`t.
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Good point. Most people seem to have missed this crucial titbit of information.

I think there is no such thing as a waterproof phone. The Xperia Z has increased resistance to water - if and only if all of the flaps are tightly sealed.

Xperia z is horrible phone, touch buttons are part of the lcd so screen looks much smaller than it should, quality of the glass is not very good aswell u gqet very bad looking finger priints all the time! I had xperia z for few days and i can assure u that u will missed ur s4 BADLY M8
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I went today to my carrier to make a subscription for xperia and I found it really big and heavy ...heavier than the s4 .I guess I'll use my s3 until the moto x is here
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my screen is flipping out

yeah this happened after i put a new lcd and digitizer in it. could this possibly be because i bought a 2013 screen model and put it in a 2012 one or are they the same. ive checked all connections completely and there fine.
http://www.youtube.com/watch?v=APh2_faAwrg

anyone havbe any suggestions?

The problem is the two model's screen is not the same. Different resolution and different density.

Erovia said:
The problem is the two model's screen is not the same. Different resolution and different density.
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really haha can you point me to the right one? i was sure it was from the first gen

gears177 said:
really haha can you point me to the right one? i was sure it was from the first gen
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Just search eBay for a nexus 7 1st gen screen. Also how did you even get the screen to fit they are different connections and different bezel sizes if the screen you fitted actually fits then there is no way its the wrong screen
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Captain Sweatpants said:
Just search eBay for a nexus 7 1st gen screen. Also how did you even get the screen to fit they are different connections and different bezel sizes if the screen you fitted actually fits then there is no way its the wrong screen
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Oh then there is no way its a different screen it fit perfectly and all connections.hmmm possibly a flex cable

gears177 said:
Oh then there is no way its a different screen it fit perfectly and all connections.hmmm possibly a flex cable
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I would change the screen cable they are quite easily damaged do you still have the ribbon from your old one?
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Captain Sweatpants said:
I would change the screen cable they are quite easily damaged do you still have the ribbon from your old one?
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No unfortuently I dont I ordered one off of ebay though. Im going to try and replace it. Thanks for the help btw

gears177 said:
No unfortuently I dont I ordered one off of ebay though. Im going to try and replace it. Thanks for the help btw
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No worries I've seen ribbons that just give blank screens and one that did 8bit colour you can break them just by unclipping them
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Captain Sweatpants said:
No worries I've seen ribbons that just give blank screens and one that did 8bit colour you can break them just by unclipping them
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Great to know! Thanks alot ill have to wait unril that piece comes in. I bought the tablet for 50$ with a broken lcd but the guy gave me an lcd he had bought off of ebay for it so I figured theres not much else thar can be wrong with it.

Captain Sweatpants said:
No worries I've seen ribbons that just give blank screens and one that did 8bit colour you can break them just by unclipping them
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Well I replaced the cables....it belped a little bit bit not much whats weird is therw are some screens such as the recent apps amd wallpaper screens that dont flicker at all and are perfectly normal. Im kinda out of ideas now. Every cable has been replaced

OK if the screen is consistently OK on some apps and not on others it must be a software problem. Try to get into recovery and do factory reset if that doesn't fix it then flash a new factory image. There are instructions in the stickies
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Captain Sweatpants said:
OK if the screen is consistently OK on some apps and not on others it must be a software problem. Try to get into recovery and do factory reset if that doesn't fix it then flash a new factory image. There are instructions in the stickies
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Oh lord alright thanks ill try

gears177 said:
Oh lord alright thanks ill try
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Its not as difficult as it sounds you could use wugfresh NRT it has an unroot and back to stock option that does the same thing as flashing a new image in adb. Have you considered that this may be the reason it was sold broken but with a new screen?
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Captain Sweatpants said:
Its not as difficult as it sounds you could use wugfresh NRT it has an unroot and back to stock option that does the same thing as flashing a new image in adb. Have you considered that this may be the reason it was sold broken but with a new screen?
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Im beginning to think its a bad motherboard, i factory reser it through recovery but it flickers even in recovery and during boot up

gears177 said:
Im beginning to think its a bad motherboard, i factory reser it through recovery but it flickers even in recovery and during boot up
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That is a possibly how much do you know about the person who sold you it? I would try to reproduce the fault open one of the apps that doesn't flicker and shake the tablet about. If he has damaged the connection on the motherboard then that will make it flicker. Recovered motherboards for the n7 are not expensive the other possibility is a faulty LCD. I bought a mb for £30 and I think in USA they are even cheaper about $20
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Captain Sweatpants said:
That is a possibly how much do you know about the person who sold you it? I would try to reproduce the fault open one of the apps that doesn't flicker and shake the tablet about. If he has damaged the connection on the motherboard then that will make it flicker. Recovered motherboards for the n7 are not expensive the other possibility is a faulty LCD. I bought a mb for £30 and I think in USA they are even cheaper about $20
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I tried applying pressure on various regio s shaking it about etc etc but nothing changed it. Once whe I snapped the back cover on it went normal for a split second but didnt stay. The guy I bought it from was my bud he had recently brome it on a trip to chicago that we were on and didnt want to try and fix it. So here I am....... all cables have bee replaced so im not sureee what to do now I dont believe its a faulty lcd but maybe. Sorry for all the spelling errors

@gears177 OK well that rules out him ripping you off at least my guess would be the connection between the ribbon and the motherboard try contact cleaner on it if that doesn't work then a new motherboard is the next step. Perhaps it was damaged when the screen was broken. It could also be damage to the GPU but that's unlikely as the motherboard is well designed to withstand or absorb shocks
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Captain Sweatpants said:
@gears177 OK well that rules out him ripping you off at least my guess would be the connection between the ribbon and the motherboard try contact cleaner on it if that doesn't work then a new motherboard is the next step. Perhaps it was damaged when the screen was broken. It could also be damage to the GPU but that's unlikely as the motherboard is well designed to withstand or absorb shocks
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Alright mate im in elecrronics technology and we have loads of contact cleaner. Ill give It ago tomorrow and see if that clears anything up thanks again

Replacing i9505 vibrator

Seen a video on YouTube, doesn't look too hard but want to be extra safe because I've never opened the s4 ever. So has anyone managed to replace the vibrator without messing anything up and how hard is it?
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zakkkkk said:
Seen a video on YouTube, doesn't look too hard but want to be extra safe because I've never opened the s4 ever. So has anyone managed to replace the vibrator without messing anything up and how hard is it?
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hi mate,
I replaced a few things on the S4 before never the vibrator , except the LCD/digitizer the rest is fairly easy...of course depends on how skill you are.
to open the body use a guitar pick or a corner of and old plastic card ( credit card type ) to wiggle between both parts of the phone body

Where can I purchase a official vibrating flex cable from?
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zakkkkk said:
Where can I purchase a official vibrating flex cable from?
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Hi
it depends , ebay sells them original and "quality replacement" the link below has them but not for the I9505
https://www.ifixit.com/Teardown/Samsung+Galaxy+S4+Teardown/13947
but should not be a problem to find it

Am I Right to say the i9505 and i9500 vibrator is the same?
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zakkkkk said:
Am I Right to say the i9505 and i9500 vibrator is the same?
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Hi,
not sure 100% but i would think so

What's a recommended adhesive to stick the new vibrator motor on?
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