[Q] Radio Dead? - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

So I woke up today and restarted my phone (as usual), and upon reboot it would not connect to any data services. SignalCheck showed I was connected to 1X and 3G networks (I am in a 4G area) but Verizon data services were not available. The only recent change was I updated to MJE from stock rooted MJ7. Only mods I have are Native Tether (framework-res.apk) and Xposed for Notification Mod and Samsung Secure Lock Screen Widgets.
I tried:
1. Wipe - didn't work
2. Flashed Beans stock deodexed and CleanROM 1.5 - didn't work
3. ODIN back to MJ7 and factory restore - didn't work
4. ODIN MJ7 Radio - didn't work
Right now I am stuck in setup wizard because it can't activate the phone. It is clearly connected to a verizon tower but cannot access data services. Are there any other steps I should try? Really don't want a refurb as I got my screen protector on perfect for once and there are no defects on the display I can see of. And with my luck, once I start down this refurb train, I won't get a properly-working Note 3 (went GNex -> Razr Maxx -> Note 2 on a 20 unit train as all either had huge screen discoloring, were bent, improperly reassembled, broken radios, or just DOA) until they swap it for an iPhone or the Note 4 comes out. Thanks in advance.

changt34x said:
So I woke up today and restarted my phone (as usual), and upon reboot it would not connect to any data services. SignalCheck showed I was connected to 1X and 3G networks (I am in a 4G area) but Verizon data services were not available. The only recent change was I updated to MJE from stock rooted MJ7. Only mods I have are Native Tether (framework-res.apk) and Xposed for Notification Mod and Samsung Secure Lock Screen Widgets.
I tried:
1. Wipe - didn't work
2. Flashed Beans stock deodexed and CleanROM 1.5 - didn't work
3. ODIN back to MJ7 and factory restore - didn't work
4. ODIN MJ7 Radio - didn't work
Right now I am stuck in setup wizard because it can't activate the phone. It is clearly connected to a verizon tower but cannot access data services. Are there any other steps I should try? Really don't want a refurb as I got my screen protector on perfect for once and there are no defects on the display I can see of. And with my luck, once I start down this refurb train, I won't get a properly-working Note 3 (went GNex -> Razr Maxx -> Note 2 on a 20 unit train as all either had huge screen discoloring, were bent, improperly reassembled, broken radios, or just DOA) until they swap it for an iPhone or the Note 4 comes out. Thanks in advance.
Click to expand...
Click to collapse
I had the same issue about a week ago, woke up and couldn't get nothing. I even put my SIM into other phones and still nothing which led me to believe;
1. I didn't pay my bill
2 it was on Verizons end.
. Come to find out that Comcast had cut a fiber line one on of Verizons towers in town. Have you tried finding another tower outside the area ur currently at? Try ur SIM in another phone.
Take a sec and hit thanks if I helped or you're in a good mood!

bskarpa said:
I had the same issue about a week ago, woke up and couldn't get nothing. I even put my SIM into other phones and still nothing which led me to believe;
1. I didn't pay my bill
2 it was on Verizons end.
. Come to find out that Comcast had cut a fiber line one on of Verizons towers in town. Have you tried finding another tower outside the area ur currently at? Try ur SIM in another phone.
Take a sec and hit thanks if I helped or you're in a good mood!
Click to expand...
Click to collapse
Unfortunately the sim is working great in my ipad, so I guess it may be time to call.

Related

[Q] Samsung Galaxy S4 4.4.2 Updare and Network Issues with Sprint

My device: Samsung Galaxy S4 with 4.4.2 (Sprint)
My location: 60193
My issue:
1) In February I received the 4.4.2 OTA update for my Samsung Galaxy S4
2) After that and while in 60193 randomly but takes no more than one hour my phone will lose internet (3G and LTE), must restart the device to get the function back for a short period of time before having to restart again.
3) Also randomly but takes no more than one hour my phone will lose signal and will be unable to make a call, must restart the device to get the function back for a short period of time before having to restart again.
4) Additional information on making calls: phone will sometimes show signal and will just say dialing when making a call (indefinitely), when I press end it will freeze the dialing screen but you can still use the phone (just no internet or phone calls). Must restart the device to get the function back for a short period of time before having to restart again.
5) I have performed all trouble shooting options with Tech both in store on the phone.
6) I have hard reset phone.
7) I have exchanged phone.
8) Still experiencing the same issues.
9) When I am far away from 60193 I do not experience issues.
10) Sprint continues to give me a run around.
I can't post a link, but here is a post that details the run around: Go to the Sprint community forums and search "Samsung Galaxy S4 4.4.2 Network Issue" to see the run around I have received...
Can you help me???
geerant said:
My device: Samsung Galaxy S4 with 4.4.2 (Sprint)
My location: 60193
My issue:
1) In February I received the 4.4.2 OTA update for my Samsung Galaxy S4
2) After that and while in 60193 randomly but takes no more than one hour my phone will lose internet (3G and LTE), must restart the device to get the function back for a short period of time before having to restart again.
3) Also randomly but takes no more than one hour my phone will lose signal and will be unable to make a call, must restart the device to get the function back for a short period of time before having to restart again.
4) Additional information on making calls: phone will sometimes show signal and will just say dialing when making a call (indefinitely), when I press end it will freeze the dialing screen but you can still use the phone (just no internet or phone calls). Must restart the device to get the function back for a short period of time before having to restart again.
5) I have performed all trouble shooting options with Tech both in store on the phone.
6) I have hard reset phone.
7) I have exchanged phone.
8) Still experiencing the same issues.
9) When I am far away from 60193 I do not experience issues.
10) Sprint continues to give me a run around.
I can't post a link, but here is a post that details the run around: Go to the Sprint community forums and search "Samsung Galaxy S4 4.4.2 Network Issue" to see the run around I have received...
Can you help me???
Click to expand...
Click to collapse
They are working on the towers in your area. You will just have to be patient until they are done. Could be over a month. The behavior you are describing is definitely tower related.
Sent from my icrap 2 using Tapatalk HD
cruise350 said:
They are working on the towers in your area. You will just have to be patient until they are done. Could be over a month. The behavior you are describing is definitely tower related.
Sent from my icrap 2 using Tapatalk HD
Click to expand...
Click to collapse
The thing is... The whole senerio that I described is only happening to people that have an S4 and updated to the 4.4.2 with Sprint. So it is the area, but it is also connected to the Sprint S4 with the 4.4.2 update (no other phones are impacted). Thoughts?
Over 165 views... Someone must be experiencing the same thing? Or at least know what is going on?
geerant said:
Over 165 views... Someone must be experiencing the same thing? Or at least know what is going on?
Click to expand...
Click to collapse
I agree with cruise350. If you have tried a different phone, it's likely the towers in your area. FWIW, I am having similar troubles: dial a phone number, my dialer hangs; send text messages and they fail; dropped calls, etc, though I don't have to restart my phone. And, I'm on the original MDC stock ROM, 4.2.2, though rooted. I spent at least half an hour on the phone with tech support yesterday. She had me do ##72786# which initiated a fresh hands-free activation, updated my profile and PRL (which didn't change). Then she started looking at the towers in my area of Minneapolis, and said Sprint was working on 3 of them. Hopefully, they'll be fixed sometime in April. The whole metro area is a mess. Sprint has been promising us LTE for months, but when driving around, a lot of us experience dropped calls, and failed calls. Sometimes you can't even get 3G, though you wouldn't realize it unless you're running an app that will tell you what your signal is. I use Signal Check lite, Advanced Signal, Network Signal Info, and Sensorly, if you're interested. Sometimes I'll actually get a 4G signal. I consider that a blessing. I mostly turn on Wifi when home, otherwise I might not have any data at all. I'm staying with Sprint only because of unlimited data. I'm not a huge user of data. I don't stream stuff very often. But even so, I've used close to a GB of data in 3 weeks. I'd hate to be with a carrier that has a 2GB limit or that slows you to 1X is you go over a their "limit."

[XT1056]Unlocking/Rooting can break your CDMA (Calls and texts)!

I've had a XT1056 (Sprint) for almost 2 years and I rooted it about one year ago. Everything was swell until a few weeks ago, when I started getting data (LTE) but the signal indicator said "No Service" where it should have said "Sprint." I could browse the web but calling resulted in "Mobile Network Not Connected" and texts just wouldn't come in or go out. Thinking the SIM was corrupted, I went into a Sprint store and they exchanged it for free right there, but alas! The issue evaded my solution! They had a technician look at it (after a trip home to unroot and relock the bootloader so they'd actually try to plug it in) and he had it working for about 30 seconds before it broke again. Apparently (according to the Sprint internal forums) other XT1056 users had the same issue after unlocking the bootloader with no solution found. I just ordered a replacement device for $80 that'll be here next week to tide me over until the contract expires.
At this point, I want to root the replacement so I can Titanium restore all my apps but I'm afraid this will happen again.
After a total data wipe/reset I'll post images, NAND, whatever if somebody can point me to a guide. Then maybe we can compare files and figure out what happened.
TL;DR Unlocking + some unknown trigger = unfixable lack of calling and texting.
I bet you changed your network mode. That happened to me. Did you use xposed to add a network type toggle?
numanair said:
I bet you changed your network mode. That happened to me. Did you use xposed to add a network type toggle?
Click to expand...
Click to collapse
Going through the options in Settings->More->Mobile Networks->Network Mode changes nothing, nor does changing it through the secret com.android.settings.RadioInfo menu. I do use Xposed, but I purposely tried to stay away from modding any Sprint or antenna functionality so something like this wouldn't happen. It is intermittent (about once a day I might get service for 30 seconds or so) like it could be a bad solder, but it only happens to unlocked bootloaders.

Roaming Data keeps switching to Verizon

I was running tx_dbs_tx Hybrid X 3.0 up until this morning when my phone suddenly kept popping up the Data Roaming Guard. Whenever I would attempt to make a call, it would alert me to a Verizon error to reboot my phone -I am on Sprint. I flashed with Odin the stock OK1 software, and besides having Knox and ItsOn back on my phone and battery life being horrible once again, I am still receiving the Data Roaming Guard splash screen and still receiving the Verizon error when making calls. I was able to make a single call after using the Activate Device self-service, but it didn't even last 20 minutes.
Again, back on stock OK1 ROM from Sammobile, re-rooted with Freeza's OK1 stock kernel, SuperSU Beta 2.52, any help would be greatly appreciated.
BGray210 said:
I was running tx_dbs_tx Hybrid X 3.0 up until this morning when my phone suddenly kept popping up the Data Roaming Guard. Whenever I would attempt to make a call, it would alert me to a Verizon error to reboot my phone -I am on Sprint. I flashed with Odin the stock OK1 software, and besides having Knox and ItsOn back on my phone and battery life being horrible once again, I am still receiving the Data Roaming Guard splash screen and still receiving the Verizon error when making calls. I was able to make a single call after using the Activate Device self-service, but it didn't even last 20 minutes.
Again, back on stock OK1 ROM from Sammobile, re-rooted with Freeza's OK1 stock kernel, SuperSU Beta 2.52, any help would be greatly appreciated.
Click to expand...
Click to collapse
Do you live in a 4G Sprint area? If not this EXACT same thing happened to me and my wife right before they started 4G in our area. Even service calls went to Verizon first. Evidently even the Sprint reps had no idea that 4G was getting turned on in my area, they had me do all the #* dialer codes and both our phones said we were in roaming for like a day or two.
ianmb said:
Do you live in a 4G Sprint area? If not this EXACT same thing happened to me and my wife right before they started 4G in our area. Even service calls went to Verizon first. Evidently even the Sprint reps had no idea that 4G was getting turned on in my area, they had me do all the #* dialer codes and both our phones said we were in roaming for like a day or two.
Click to expand...
Click to collapse
Yes, San Antonio was one of the first markets with Sprint to have 4G WiMax and then 4G LTE. It had been running just fine for months, but suddenly stopped working. Even after flashing stock back on without root or any added apps besides Sprint's auto-downloads, it still had the problem. Took it to the store yesterday and baffled them all for 2 hours before they ordered me a replacement. They even tried a new sim card because I told them that I've had problems intermittently in the past with the Roaming Guard popping up and forums stated it could be a bad sim card. The Sprint # codes wouldn't even work. Anyways, they ordered me a replacement- won't have it until Tuesday but thanks for the response. I had never heard of anything like this happening before and it struck me as odd. I even checked the settings for the network and they all checked out fine, Sprint store reps did the same and were just as perplexed as I was.
Mine was doing almost the same. Seemed like it had to go to verizon when it would go between towers. Then back to sprint. So I did the ##72786# that is suppose to launch the hands free activation. Although it didnt launch it(due to custom rom), it did run the provisioning stuff and fixed mine. Hasn't went to roaming yet.
No promise it will work. But hopfully it will fix yours. Assuming you are on a note 4.
Txdaredvl said:
Mine was doing almost the same. Seemed like it had to go to verizon when it would go between towers. Then back to sprint. So I did the ##72786# that is suppose to launch the hands free activation. Although it didnt launch it(due to custom rom), it did run the provisioning stuff and fixed mine. Hasn't went to roaming yet.
No promise it will work. But hopfully it will fix yours. Assuming you are on a note 4.
Click to expand...
Click to collapse
Yes, I am on Sprint Note 4, but the pound codes wouldn't even work. As soon as I put in the last # sign it just cleared out the dialer. I found a complete list of # codes on sammobile or samfirmware site, can't remember which, and even Sprint attempted them. I had flashed back to stock available on Sammobile prior to going to Sprint, but it still didn't work. You don't think different flashes or ROMs or kernels could have caused this do you?
Anyways, I have the insurance through Sprint and have a new one on the way Tuesday. I just hate not being able to figure out a software related problem. I was also trying to find a way to do it manually while rooted, but couldn't find the right edits because I cannot even remember how to get into the correct settings at the moment-mind cluttered with too many projects.
I appreciate all of the responses though and really enjoy learning about my device on xda and hope to either create my own apps or even cook a ROM in the near future.

Flashed to Stock Rom, but now have "No Service"

Hello, First time poster, and quite frankly a noob at a lot of this. Here's my issue, i have a at&t Samsung Galaxy S4 that i recieved from a family member that was stuck in a serious boot loop. Only way i could get it to come back was to flash the stock firmware, which worked excellent....now my issue, it seems like about 98% of the time i have the "No Service" icon up top. I got the phone locked through at&t but have since unlocked it to use on Straight talk, as thats what i was originally advised to do by an at&t member (turns out I didnt even need to do this in the first place as ST is just using the at&t towers as a reseller). Unlocked phone, still no service. I had ST previously in a Galaxy S2 in my current location and service was superb, so i know its not a carrier issue. Is it possible that when i flashed stock rom, that i missed something? I checked around and it seems like my modem is updated to the latest setting. When i switched it to ST after about 30 minutes the signal popped up and it seems like as soon as it showed up, it was gone again. Since that point i've been able to make 1 call (I activated ST about 4 days ago) and that call was today, with only 1 bar of reception. Shortly after that call the signal dropped completely again. I am at a complete loss as to why it refuses to get any reception. I was thinking maybe the modem needs to be updated, but the wifi works perfect, and the reception seems to show up (just as 1 little bar) rarely. Anyone have any ideas?
Also, as a little side note, i have done a hard reset a few times and to no avail at fixing the issue. I assume since at certain times i do get the little "1 bar" connection that its not a hardware issue but a software issue thats withholding the phone from reaching potential reception. Any help would work wonders as i've paid the $60 for the BYOP Straight talk.
Which firmware did you flash as the latest firmware is 5.01 and there is no stock rom from att for this version.
Reynolds_____ said:
Hello, First time poster, and quite frankly a noob at a lot of this. Here's my issue, i have a at&t Samsung Galaxy S4 that i recieved from a family member that was stuck in a serious boot loop. Only way i could get it to come back was to flash the stock firmware, which worked excellent....now my issue, it seems like about 98% of the time i have the "No Service" icon up top. I got the phone locked through at&t but have since unlocked it to use on Straight talk, as thats what i was originally advised to do by an at&t member (turns out I didnt even need to do this in the first place as ST is just using the at&t towers as a reseller). Unlocked phone, still no service. I had ST previously in a Galaxy S2 in my current location and service was superb, so i know its not a carrier issue. Is it possible that when i flashed stock rom, that i missed something? I checked around and it seems like my modem is updated to the latest setting. When i switched it to ST after about 30 minutes the signal popped up and it seems like as soon as it showed up, it was gone again. Since that point i've been able to make 1 call (I activated ST about 4 days ago) and that call was today, with only 1 bar of reception. Shortly after that call the signal dropped completely again. I am at a complete loss as to why it refuses to get any reception. I was thinking maybe the modem needs to be updated, but the wifi works perfect, and the reception seems to show up (just as 1 little bar) rarely. Anyone have any ideas?
Click to expand...
Click to collapse
If your wifi is working perfect, then modem is not your problem. I have never used Straighttalk but you mentioned that ST is using the AT&T towers so there might be a problem in your simcard registration. Call the ST customer service, tell them your problem and ask them to reprogram your simcard with your phone IMEI. See that would solve your problem.

ATT lte and Gps

So my phone will sometimes say LTE.. Most time Just have a H.. ATT service near baton rouge where all my other phones had great lte..
Also when i try and use google maps after 5 mins i get gps signal lost and no way of getting it back. Did it 3 times yesterday and only way to get it back is to reboot.
Phone is stock ... But belive my bootloader unlocked as previous owner had it rooted and wiped phone but didnt lock boot. Reboot screen tells me its unlocked. Maybe 10 apps out side stock mainly my cc cards and bank app. Along with some social media .. Love the phone but need these two items solved.
Thanks ahead.
Known issue for some reason on 6.0.1..I get that issue on certain ROMs I try
Ahh.. Well they need to hurry a fix. Cause this sucks

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