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So, I just got a nice email from HTC telling me that "because I'm an early HTC enthusiast" I get a free HTC case and free shipping when preordering and entering the code provided in the email. Problem is, I already preordered the phone along with the flip case. Has anyone else gotten this email? Also, what would be the chances that HTC refunds me the case and shipping costs if I call them? I already called them once as my order required me to do so.
Thanks
You should always try. And if they adamantly won't let you, I suppose someone lurking the forums might love you forever for 'giving' them a free case and free shipping.
Call and say you forgot about the code and please apply it now.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
who\what number to call ?
I got the same offer emailed to me 1 minute after I pre-ordered. Let me know what you find out. I'm wondering if I need to call them to get my free shipping and case or if they'll just figure it out, because the offer email was clearly generated by the pre-order.
The code works with orders from HTC which letstalk is handling. So if you pre-ordered from your carrier than no go for the promo.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
I just called the number that was on the confirmation email. After a 10 minute hold I was told that they have had a lot of calls for this issue and are trying to figure out how to get the case in without cancelling as the hold for the full amount is already on the card. They are manually noting down orders and once Corporate tells them how to add to order they will modify and you will get an email confirming the change in order.
gtg465x said:
I got the same offer emailed to me 1 minute after I pre-ordered. Let me know what you find out. I'm wondering if I need to call them to get my free shipping and case or if they'll just figure it out, because the offer email was clearly generated by the pre-order.
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Well, after being on hold for 25 minutes, I was told I need to cancel my order and place a new one using the coupon code. I decided not to as I don't want to risk losing my preorder that has already gone through.
miguelrodas said:
Well, after being on hold for 25 minutes, I was told I need to cancel my order and place a new one using the coupon code. I decided not to as I don't want to risk losing my preorder that has already gone through.
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Yeah, same. I probably wouldn't use the case anyways. I like my phones naked. I might call them after I've received the phone if the case doesn't show up with it.
I emailed HTC about the fact that I had already placed my order before HTC sent out the promotion for the free case and got a response that basically said HTC Doesn't make the cases and I should contact my carrier... *sigh*
Dear
Thanks for contacting HTC Technical Support Center!
I am glad to know you are closer to get your HTC One! Getting the case would be a great way of taking care of your device. I will be more than happy to help you with this matter.
HTC does not manufacture or sell any aftermarket components, accessories, or batteries for our devices. They are manufactured and distributed by third party companies for use with HTC devices. They are sold either by the carrier that has the specific device or from a third party official reseller of HTC branded products and accessories.
My advise right now is to contact your carrier about this great promotion, they will let you know if it is possible (or not) to apply the coupon to the pre-order you made earlier today.
I look forward to providing you with any additional assistance if required.
Thanks for your continuous support of our products and services, Chris. Should you require further assistance, please do not hesitate to contact us through http://www.htc.com/us/support/email-support or call us at +1-866-449-8358 from 8 am to 1am, 7 days a week.
Thank you for being a member of our HTC community and I wish you a good day!
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Jennifer
HTC
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I have an extra code from HTC if someone needs it... PM me, first come, first served!
Edit: GONE
If anyone else has an extra free case coupon code they don't need I would love to have it
Thanks!
I open my email and it says "All promo codes have been claimed." HTC fails again.
If anybody wants a coupon code to pre-order via shopamerica.htc.com and will use it, please send me a PM. I won't be buying from the HTC store, so I have no need for mine.
EDIT: Taken!
Called back to apply the code. Rep said they couldn't but offered to waive the overnight shipping charge. Works for me. Have a code unused if someone wants it, PM me.
OCedHrt said:
I open my email and it says "All promo codes have been claimed." HTC fails again.
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According to this person all codes has been used up so use on given or requesting for one.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Had to cancel and re order to get the case so ended up changing from 64 to 32 GB.
Also, after placing your order make sure you click on check the order status link as soon as the confirmation email comes in. Mine showed that I had to call in for the order to proceed and this only showed after clicking on the link. Email did not mention nor a follow up email was sent to indicate customer contact is needed to proceed.
Anyone called in to get the standard shipping fee waved? My checkout won't wave the feed but gave me the free case.
avplaya said:
Anyone called in to get the standard shipping fee waved? My checkout won't wave the feed but gave me the free case.
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I did. I had selected 2 day shipping because my code didn't supply free shipping. After 45 minutes on hold I confirmed my order and mentioned that the code didn't work for shipping. Ended up getting overnight shipping for free.
avplaya said:
Anyone called in to get the standard shipping fee waved? My checkout won't wave the feed but gave me the free case.
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My shopping cart page shows charges for the case and the shipping? Is that how it looked to you and then when you actually checked-out the case turned out to be free, or should I already be seeing the charges removed at this point?
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freeintruth said:
Hi guys, a friend of mine from Motorola sent me a link for $50 coupon when you purchase Moto G and Moto X. I was told the waiting period is around 48 hours...good luck and have fun!
Here is the link: https://mdsupport.custhelp.com/app/promo/register/email/[email protected]
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Thanks. Hopefully I'll get the code. I'm planning on getting a Moto G after I get my tax refund in a few weeks (after I get all my info like W-2 and so on).
Submitted my information too if you don't mind. Need to pick up a Moto G.
Got my code just now! Thanks a lot
Thanks for this. I'm really interested on buy it, i need to retire my old nexus one.
iamvarkey said:
Got my code just now! Thanks a lot
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question when you submitted your request did it take you to another page or did the submit button just turn grey and inactive. I'm asking because I submitted my request but it stays on the same page but the button turn grey and can't be pressed again.
Sent from my RM-915_nam_usa_228 using Tapatalk
Thanks for the link!! I submitted yesterday about 2:00 pm (U.S. EST) and got my code a little after midnight last night. The savings offered by the code appear to actually be only $30 off the 8GB model and $40 off the 16GB. Can somebody else confirm this please. It's possible that they might send out different codes perhaps?? Anyway, still a nice discount!!
EDIT: The code is good for $50 off the Moto X
Requested a code as well
Thanks for the link
does this work on the google edition moto g?
Thanks op!
lolwatpear said:
does this work on the google edition moto g?
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Got the code this am, and used it - total $172.12 including taxes. Thanks OP!
lolwatpear said:
does this work on the google edition moto g?
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It's for the Motorola store not Play Store.
mad4some said:
Thanks for the link!! I submitted yesterday about 2:00 pm (U.S. EST) and got my code a little after midnight last night. The savings offered by the code appear to actually be only $30 off the 8GB model and $40 off the 16GB. Can somebody else confirm this please. It's possible that they might send out different codes perhaps?? Anyway, still a nice discount!!
EDIT: The code is good for $50 off the Moto X
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I can confirm that it takes $40 off the 16gb moto g US model (that's what I ordered with my code). It brought the price down to $159 plus tax and added free 2-day shipping. It's already shipped and will be here tomorrow.
Thank you. I got my code this morning when I check my email. Now I just need my tax refund to be able to order it.
Still waiting for my code, will order one for sure
OP wins. Thanks for the code, I submitted the form and should receive my code soon. I put your username on the referral field, is that OK? Thanks again!
I am assuming it doesnt work for Canadians....:crying:
wws12 said:
OP wins. Thanks for the code, I submitted the form and should receive my code soon. I put your username on the referral field, is that OK? Thanks again!
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you don't have to put a referral person, I just left it blank.
Sent from my RM-915_nam_usa_228 using Tapatalk
---------- Post added at 05:49 AM ---------- Previous post was at 05:47 AM ----------
Thanks OP, I just got my email and I know the phone is already ridiculously low already this just makes it a no brainer
Sent from my RM-915_nam_usa_228 using Tapatalk
bakakun028 said:
I am assuming it doesnt work for Canadians....:crying:
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No it doesn't. But the code is good for like 6 months. If Moto X or G goes on sale, it will be an even hotter deal.
There are many warehouses near the borders that accept packages.
awesome! i got the code but too bad I live outside US.
If anyone needs the code I'd love to give it away
arokan said:
awesome! i got the code but too bad I live outside US.
If anyone needs the code I'd love to give it away
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+1, outside US :crying:
I have 2 extra $100 promo codes for anybody who missed out.
VDayX-NZ9Y-GGRI-7EKX-STFX
VDayX-DAVW-TGDL-WBGB-ETS9
Please post if you have used them
I have an extra one that I thought that I would need...If anyone wants/needs it, have at it.
VDayX-BWFA-PP4C-XZOA-YILU
I have a code I'm not going to use. To avoid disappointment and confusion please pm me, first come first served.
i have the code and thought $300 for this phone is too expensive and got the lg E970 was $150 on eBay instead.
channeledbymodem said:
I have a code I'm not going to use. To avoid disappointment and confusion please pm me, first come first served.
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PM sent.
tp2020 said:
PM sent.
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Check your inbox and let me know if you don't get it.
My code has gone to tp2020.
I received a promo code for a $349 off contract Moto X.
LOYAL-IWMB-SDIK-PETO-NDPD
jimmyhauser said:
I received a promo code for a $349 off contract Moto X.
LOYAL-IWMB-SDIK-PETO-NDPD
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what website?
jimmyhauser said:
I received a promo code for a $349 off contract Moto X.
LOYAL-IWMB-SDIK-PETO-NDPD
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If you have a *.edu email address, you can actually get a better deal. It's $339 off contract for the 16GB, or $389 for the 32GB or Dev edition. Just used it to get a new Dev Edition!
Edit: Found the link: motorola.com/college
If anyone has a code they will not be using I would greatly appreciate one!! Thanks so much!!!! Please pm me or email me [email protected]
Does anyone have a code they aren't using thanks???
have a code value 60$
for 20 il wil give it to u
msmith4439 said:
Does anyone have a code they aren't using thanks???
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Hey do you still want a 60 off code? PM me and I'll reply with a coupon!
jhnl33 said:
Hey do you still want a 60 off code? PM me and I'll reply with a coupon!
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I sent you a pm. Thanks so much!!
danger2u said:
have a code value 60$
for 20 il wil give it to u
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Not long ago you were asking for codes.....now you want money for a code that is worthless to you?
For shame!
Sent from my N5 cell phone telephone....
kj2112 said:
Not long ago you were asking for codes.....now you want money for a code that is worthless to you?
For shame!
Sent from my N5 cell phone telephone....
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yes and no ones gives me a code
this is 60 $ code
so take it or if u don t need it i ll use for myself
How many Moto x's do you have? I've seen you ask for codes twice.....and now you can use this one?
Still.....I've never seen anyone here ask to profit from a discount code. Just saying. If no one gave you one, I suspect that's cause no one had one at that time? :l
Sent from my N5 cell phone telephone....
kj2112 said:
How many Moto x's do you have? I've seen you ask for codes twice.....and now you can use this one?
Still.....I've never seen anyone here ask to profit from a discount code. Just saying. If no one gave you one, I suspect that's cause no one had one at that time? :l
Sent from my N5 cell phone telephone....
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DID u need the code?
i ll give it for free for the comunity of xda that i respect their work
danger2u said:
DID u need the code?
i ll give it for free for the comunity of xda that i respect their work
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Nope. I'm good. But thanks.
Sent from my N5 cell phone telephone....
i want to buy this phone and i would be very grateful for promo code
my email szyszyla [at] gmail [dot] com
thanks in advance!
szy
szyszyla said:
i want to buy this phone and i would be very grateful for promo code
my email szyszyla [at] gmail [dot] com
thanks in advance!
szy
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send me a pm with ur email
Dose anyone have this promo code and can give me one?
I want to buy a moto x replace my Droid 4.
Thanks.
chowtom said:
Dose anyone have this promo code and can give me one?
I want to buy a moto x replace my Droid 4.
Thanks.
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I don't have the moto x but PM me
Well, I gave away my last discount code a few weeks ago, and now my wife has decided she wants a Moto X. Does anyone have a promo code that they're not going to use? I would greatly appreciate any help ... thanks!
The Moto X is launching in India on 19th March, and I desperately want this phone. Does any one have a promo code for me to use at checkout??
Any more codes around?
Edit: nevermind, I used my .edu address to save 60 bucks...I wish this phone roulette wheel would let me off already!!
Can someone else explain time how the registration works exactly? I filled out my forms and they were approved via email. It says 6 to 8 week shipping period, but I've been hearing some people say you have to add it too your cart and actually check out? And what about tracking numbers? Can anyone confirm?
I think that's mainly when you pay for the Immersive bundle which has more stuff.
Yashraj said:
I think that's mainly when you pay for the Immersive bundle which has more stuff.
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So if I just got the free one I shouldn't have to do anything else but wait?
Best to call the 1-800-SAMSUNG # shown in the SAMSUNG PAY app. I just did mine this morning was as able to provide my IMEI #, and pay the $99 ($107.17 after tax / shipping charges) to get the full bundle ordered. Now the wait!!
senor360 said:
Best to call the 1-800-SAMSUNG # shown in the SAMSUNG PAY app. I just did mine this morning was as able to provide my IMEI #, and pay the $99 ($107.17 after tax / shipping charges) to get the full bundle ordered. Now the wait!!
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I check the status and this looks up and I don't understand the "new graphic goes here" thing
Graphic
Duck Quan said:
I check the status and this looks up and I don't understand the "new graphic goes here" thing
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When I had it on my phone, it was showing a tiny tiny picture of what I believe was a phone. They're possibly updating the website to put in a correct graphics to represent the phone? Not sure.
senor360 said:
When I had it on my phone, it was showing a tiny tiny picture of what I believe was a phone. They're possibly updating the website to put in a correct graphics to represent the phone? Not sure.
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I went to the website on my phone and put it in desktop mode and that solved the issue. My VR is just waiting to be shipped
Just wait. If it's accepted it'll come, eventually. My gift from the Note 7 took like 3 weeks or something.
Also - you'll prob use the VR twice and it'll collect dust lol
Ship time?
Duck Quan said:
I went to the website on my phone and put it in desktop mode and that solved the issue. My VR is just waiting to be shipped
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So we are looking at a 6-8 weeks wait time, right? At least the little flyer T-Mobile gave me said that.
senor360 said:
So we are looking at a 6-8 weeks wait time, right? At least the little flyer T-Mobile gave me said that.
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That's what the Samsung website says. I have no idea why it would take so long so I'm hoping it will come before then. I'm an impatient person so I'll probably be checking the status every day. I'll let you know if I find out anything else
How long is the free promotion available?
Free promotion
AT&Tsucks said:
How long is the free promotion available?
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Well the $99 package is sold out from what people are saying, but the free VR headset and controller is available to claim through 5/14, but I believe it's only for those that pre-ordered. Someone correct me if I'm wrong please.
senor360 said:
Well the $99 package is sold out from what people are saying, but the free VR headset and controller is available to claim through 5/14, but I believe it's only for those that pre-ordered. Someone correct me if I'm wrong please.
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Ok cool, and yeah it's only for those who pre-ordered which I have. I signed up for promotion but I accidentally pressed on $99 one and now I can't revert back to free one. Do you know to get free gear VR and controller?
Free Gear VR
AT&Tsucks said:
Ok cool, and yeah it's only for those who pre-ordered which I have. I signed up for promotion but I accidentally pressed on $99 one and now I can't revert back to free one. Do you know to get free gear VR and controller?
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If you din't want the $99 bundle, then for sure call the 1-800-SAMSUNG # and explain to them what is going on and for them to correct what's needed so you can make sure you get your free VR headset at the very least. Sooner than later. With how fast these bundles sold, I'm afraid they won't have enough free headsets for those that pre-ordered.
I pre-ordered from Best Buy on 3/31. When I picked up the S8 on 4/21 the receipt from Best Buy showed the date as 4/21. I uploaded that receipt when I registered for the free gift. Anyone know if Samsung will know that the phone was pre-ordered and not simply bought on 4/21?
Has anyone submitted a receipt similar to my situation and had their registration for the free gift approved? Thank you!
microbespecialty said:
I pre-ordered from Best Buy on 3/31. When I picked up the S8 on 4/21 the receipt from Best Buy showed the date as 4/21. I uploaded that receipt when I registered for the free gift. Anyone know if Samsung will know that the phone was pre-ordered and not simply bought on 4/21?
Has anyone submitted a receipt similar to my situation and had their registration for the free gift approved? Thank you!
Click to expand...
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Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
Is this offer open to the UK too?
Sent from my SM-G930F using Tapatalk
VinylJStar said:
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
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You can likely print out your phone upgrade agreement from your carrier, that should show when your account was updated the day your pre order was placed. How that helps.
VinylJStar said:
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
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I pre-ordered from Best Buy and got the same message from Samsung when I uploaded the receipt they gave me with the phone. Luckily I pre-ordered online so I went to bestbuy.com, logged into my account, and clicked "Order Status" at the top of the screen. Then I clicked the order number for the purchase of my S8 and that took me to a page showing the order details, including the date that I pre-ordered. I clicked the print button on that page and it printed a full receipt with the order date and pickup date. I just uploaded that receipt so hopefully that will take care of it.
For anyone who is interested, the Order Details screen URL was www-ssl.bestbuy.com/profile/orders/order-details?orderId=<your order ID>