Samsung Service Update? - Galaxy Note 3 Q&A, Help & Troubleshooting

Got up this morning and saw a pop up window..
It said "An update is required to access Samsung services"
I clicked ok, and it said "Downloading 1/100" (or similar)
Not sure exactly what the update is.. but figured I would share

Size of update
Sent from Samsung Galaxy Note 3. checkout www.techenthu.com.
If you like my post hit thanks .
bbm pin:75B457CE

deadlyheart4u said:
Size of update
Sent from Samsung Galaxy Note 3. checkout www.techenthu.com.
If you like my post hit thanks .
bbm pin:75B457CE
Click to expand...
Click to collapse
It didn't say and I am unsure how to check.

It's an update to the Samsung account that you have when you first set up your device. If you have tried to access any Samsung Apps it'll update in order to use them.

radicalisto said:
It's an update to the Samsung account that you have when you first set up your device. If you have tried to access any Samsung Apps it'll update in order to use them.
Click to expand...
Click to collapse
I wasn't sure what it was updating. I wasn't doing anything, I woke up and there was an notification, but I just wasn't sure if the update might effect anything. Glad it doesn't.

Breach said:
I wasn't sure what it was updating. I wasn't doing anything, I woke up and there was an notification, but I just wasn't sure if the update might effect anything. Glad it doesn't.
Click to expand...
Click to collapse
It won't affect anything on your device etc so don't worry, they do update quite regularly. It's all good nothing to really worry about. Altho I do see your concern if something is updating without you knowing what it is or giving permission.

Related

Samsung dive

Okay I registered my note with Samsung and tried out the Samsung dive app, I tried the ring phone, track phone and so on, but after trying out the unlock screen feature, now everyone I check for software updates on my note, I get no updates available very quickly followed by a statusbar notification telling me my screen lock has been reset to default by Samsung dive. I have tried logging out of my Samsung account, I have even deleted the Samsung account app from my phone, I have unticked the remote feature in settings, but it still does the same thing when I check for updates, as I have the unlocked international version so therefore waiting for ics to be made available for my note.
Anyone else tried Samsung dive and having the same issues, or am I missing something to turn this off.
It is now becoming very annoying constantly doing this, but it does only seem to do this when checking for updates.
I don't want to do a factory reset as I don't know if that will even cure this, and then still have this notification but having to start over again setting up my phone when I have it just how I want it.
Any advice is most welcome.
Same issue here, I agree, It is annoying! Any help would be appreciated.
I installed AVG Antivirus Pro, which Samsung was giving away for free for a limited time in my country.
Works great.
Back on subject. Have you tried resetting the app via Applications in Settings? Might fix your issue. If not a factory rest will probably do it!
I'm having the exact same issue here. Does anyone have a solution to this?
I hopefully seemed to have solved the issue. I had the exact same issue. I logged onto the samsung dive website and chose the option to 'Lock My Mobile' and entered a pin. Now on the phone I unlocked my phone with the PIN previously set on the samsung dive website. After this the problem seems to have disappeared.
Hope this works for you all
GaryD007 said:
I hopefully seemed to have solved the issue. I had the exact same issue. I logged onto the samsung dive website and chose the option to 'Lock My Mobile' and entered a pin. Now on the phone I unlocked my phone with the PIN previously set on the samsung dive website. After this the problem seems to have disappeared.
Hope this works for you all
Click to expand...
Click to collapse
have the same issue after using samsungdive on my ics...
cant understand your English
Hi Meethere
what part of my instructions do you not understand?
worked great
thanks
I had the exact same issue. Just go to Settings>applications> and select software update and clear its data and reboot. It should be fine now.
ankydu said:
I had the exact same issue. Just go to Settings>applications> and select software update and clear its data and reboot. It should be fine now.
Click to expand...
Click to collapse
I can't believe it. I even called Samsung Customer Services regarding the issue and their response was that my mobile isn't compatible with my country (Canada). I did what you advised and I'm tracking my phone now on Samsung Dive!! Who thought it could be such a simple solution. THANK YOU!
Running Kingdroid v3 w/ SpeedMod K3-3.
I can't find the Samsung dive application... Any one knows where to get it? Or a link perhaps?
Sent from my GT-N7000 using XDA premium
shreeyashattal said:
I can't find the Samsung dive application... Any one knows where to get it? Or a link perhaps?
Sent from my GT-N7000 using XDA premium
Click to expand...
Click to collapse
Samsung Dive is a website. In the event you lose your phone you are able to track it. Just login to you samsung account on your phone under setting>accounts and after that you can go online to track your phone.
www.samsungdive.com
Sent from my GT-N7000 using Tapatalk 2
i had this same problem just open the Samsung Apps application on your phone and wait for update the Samsung SNS and Push service , this worked for me.
Sent from my GT-N7000 using XDA
works
GaryD007 said:
I hopefully seemed to have solved the issue. I had the exact same issue. I logged onto the samsung dive website and chose the option to 'Lock My Mobile' and entered a pin. Now on the phone I unlocked my phone with the PIN previously set on the samsung dive website. After this the problem seems to have disappeared.
Hope this works for you all
Click to expand...
Click to collapse
Hi,
Thank you very much for posting your finding. It also fixed it for me. :good:

Galaxy Note ICS update 4.0.4

So , I just received an update an hour ago and successfully installed it. I was already on ICS before that, and I'd like to know what this update is about. Are there any fixes? do know where I can get a hold of their change log?
Thanks
dotslashbin said:
........... do know where I can get a hold of their change log?
Thanks
Click to expand...
Click to collapse
There isn't one.
bigstarrynight said:
There isn't one.
Click to expand...
Click to collapse
ohh , thats odd. i"m wondering if the kernel but that causes wake locks were fixed.
By the way, I'm located in Singapore
dotslashbin said:
ohh , thats odd. i"m wondering if the kernel but that causes wake locks were fixed.
By the way, I'm located in Singapore
Click to expand...
Click to collapse
There is a topic about the update in which Dr. Ketan says the following:
UPDATE what is new
- POPup PLAY watch movies when you mailing…. (Galaxy SIII)
- Restart button is green.
- Some icons changed.
- Faster.
- Signature unlock.
dotslashbin said:
ohh , thats odd. i"m wondering if the kernel but that causes wake locks were fixed.
By the way, I'm located in Singapore
Click to expand...
Click to collapse
HiYa from Scotland!!
It's early days, but I'm sure guys will be into 4.0.4 and find out exactly what's good and what isn't. Just one thing, don't factory re-set until we see positive news about the eMMc brick bug that affects the SGN running ICS
My note is not hot after upgraded to 4.0.4 and it is faster, the pattern lock screen changed. Wake lock still testing on it. (Need to test out if this extends the battery)
Sent from my GT-N7000 using xda app-developers app
My galaxy note is running perfectly now, that means faster, and I dont' have to do all those tricks to get a deep sleep.
However, what I am about is this feature that I read somewhere. Too bad I was in a hurry that time, and didn't get a chance to save the link , but what it mentioned was that this "premium" version gave the capability where you can directly write into the s-note app, without the need to open the app. I am imagining that if you you have it on your main screen, you can directly write to it already, unlike before when it needed to open the app before you can do something.
Was these all true? or did I assume wrong?
dotslashbin said:
My galaxy note is running perfectly now, that means faster, and I dont' have to do all those tricks to get a deep sleep.
However, what I am about is this feature that I read somewhere. Too bad I was in a hurry that time, and didn't get a chance to save the link , but what it mentioned was that this "premium" version gave the capability where you can directly write into the s-note app, without the need to open the app. I am imagining that if you you have it on your main screen, you can directly write to it already, unlike before when it needed to open the app before you can do something.
Was these all true? or did I assume wrong?
Click to expand...
Click to collapse
Yes, u must be referring to the quick S Note, but this is available on 4.0.3 already.
S Memo Quick Note>>>
http://forum.xda-developers.com/showthread.php?t=1765415
S Memo doesn't open after ICS 4.0.4 Update on GT-N7000
Hi Folks,
I updated my GT-N7000 to ICS 4.0.4 update (87Mb, India) through OTA, and after that the S Memo doesn't open at all. The Application does 'open' but gives a black screen before displaying a message, 'Unfortunately, S Memo couldn't open' and gives me an option to cancel or wait.
Its been a few days since the update and i tried emptying cache, clearing application data and also wiping partition cache but none of it worked.
Please provide a solution for this issue as S Memo is like a canvas for me.
Thanks
does anyone know if its safe to root from here directly and flash from it directly? or do i still need a aosp before flashing new roms

[Q] Facebook prevention information message

I updated my Facebook app last night, and since then it's been coming up with this message every time I log in. Can anyone tell me how I can resolve this? I've tried uninstalling and installing again but it makes no difference.
galaxys4girly said:
I updated my Facebook app last night, and since then it's been coming up with this message every time I log in. Can anyone tell me how I can resolve this? I've tried uninstalling and installing again but it makes no difference.
Click to expand...
Click to collapse
Well this is the buggy Knox update. Samsung already heard about it and they said they should provide a fix by the end of this week (lol).
Makorus said:
Well this is the buggy Knox update. Samsung already heard about it and they said they should provide a fix by the end of this week (lol).
Click to expand...
Click to collapse
I read somewhere else that you should press the update, which I did of course yet it keeps saying network error or something along those lines
galaxys4girly said:
I read somewhere else that you should press the update, which I did of course yet it keeps saying network error or something along those lines
Click to expand...
Click to collapse
With the update 4.3 this should be fixed.
It looked like Samsung accidentally pushed out the Knox binaries without the management app and the update server being online.
Anyway, if the message keeps coming back, I recommend to disable the Knox service entirely. I did it with Titanium Backup, just freeze any app containing the word "Knox".

S8/S8+ Oreo Beta is live!!!

There's 10,000 slots available instead of the Sammobile reported 7500 slots available. Once you click a few agreements, you get in automatically but then nothing happens. You have to force the update by going into Settings\Software update. The update happens normally then. The settings menu has changed quite a bit, Oreo is MUCH snappier (especially reboots), and some icons have changed. The warning in the last screenshot comes up automatically about 20 seconds after each reboot. Good luck getting in!!! :highfive:
I'm in feelsgood.jpg
Can someone post the OTA? OR Odin flashable files if there is any way to get them?
I don't see it. Any way to force it?
najoor said:
Can someone post the OTA? OR Odin flashable files if there is any way to get them?
Click to expand...
Click to collapse
The OTA downloads to the /cache folder which non-rooted users don't have access to. I wasn't rooted and I don't think you can be in order to join the Beta. Trust me, Sammobile would have posted it already if this was possible.
bogdi1988 said:
I don't see it. Any way to force it?
Click to expand...
Click to collapse
You have to be either a T-Mobile or Sprint customer or have the unlocked model. It won't appear for anyone else. It will ONLY show up in the Samsung+ app. If you don't see it on the main screen, use the 3 dot menu on the left to see if it shows up there like the screenshot I posted.
I would love to get my hands on the radio and at least flash the modem. Would that work?
Here's the official press release: https://news.samsung.com/global/sam...ta-now-available?CID=AFL-hq-mul-0813-11000279
milan03 said:
I would love to get my hands on the radio and at least flash the modem. Would that work?
Click to expand...
Click to collapse
Sure, you could flash the modem if anyone could get the OTA but I'm pretty sure it'd be quite difficult. Since we're not rooted, you'd literally have to catch the OTA transmitting over your WiFi network onto your PC and then extract it. Which reminds me....
@bogdi1988 - Perhaps it's not showing up for you because you're not connected to a WiFi network. Make sure you're logged in to your Samsung account in Galaxy Apps and that all your Samsung Apps are up to date (the only way they update is when on WiFi.) Then check the Samsung+ app to see if it shows up for you. Hope this helps.
docnok63 said:
Here's the official press release: https://news.samsung.com/global/sam...ta-now-available?CID=AFL-hq-mul-0813-11000279
Sure, you could flash the modem if anyone could get the OTA but I'm pretty sure it'd be quite difficult. Since we're not rooted, you'd literally have to catch the OTA transmitting over your WiFi network onto your PC and then extract it. Which reminds me....
Click to expand...
Click to collapse
What about the basic stuff like: adb logcat > file.txt
Then check for updates, extract the url and manually download the OTA?
docnok63 said:
Here's the official press release: https://news.samsung.com/global/sam...ta-now-available?CID=AFL-hq-mul-0813-11000279
@bogdi1988 - Perhaps it's not showing up for you because you're not connected to a WiFi network. Make sure you're logged in to your Samsung account in Galaxy Apps and that all your Samsung Apps are up to date (the only way they update is when on WiFi.) Then check the Samsung+ app to see if it shows up for you. Hope this helps.
Click to expand...
Click to collapse
Samsung account signed in. All apps are updated. Tried wireless and cell signal and no prompt. Reinstalled the app a few times. Still nothing.
milan03 said:
What about the basic stuff like: adb logcat > file.txt
Then check for updates, extract the url and manually download the OTA?
Click to expand...
Click to collapse
I updated hours ago and have rebooted several times since updating. I don't think I'd have a chance of finding the file name at this point. It would've been best to start a logcat right before initializing the OTA.
bogdi1988 said:
Samsung account signed in. All apps are updated. Tried wireless and cell signal and no prompt. Reinstalled the app a few times. Still nothing.
Click to expand...
Click to collapse
Damn dude
Yea! Super bummed about it!
---------- Post added at 10:27 PM ---------- Previous post was at 09:31 PM ----------
docnok63 said:
The OTA downloads to the /cache folder which non-rooted users don't have access to. I wasn't rooted and I don't think you can be in order to join the Beta. Trust me, Sammobile would have posted it already if this was possible.
You have to be either a T-Mobile or Sprint customer or have the unlocked model. It won't appear for anyone else. It will ONLY show up in the Samsung+ app. If you don't see it on the main screen, use the 3 dot menu on the left to see if it shows up there like the screenshot I posted.
Click to expand...
Click to collapse
On T-Mobile. Been looking in both places each time...
attached is proof it works. im running stock Oreo no root.
Sent from my SM-G955U using XDA-Developers Legacy app
My "upgrade" did not go well. Turns out that package disabler pro is not playing nice with this update. I kept getting Android system has stopped and couldn't even load the main home screen. I gave up finally and hard reset and resintalled all my apps. I also had a pretty bad problem with the battery draining faster than it was charging on a wall plug. Factory reset was a pain to reinstall everything (still ongoing as I need apps, I reinstall them) but the battery issue has disappeared. Can't tell if WiFi is any better. Opinions on this release would be most welcome.
sanjsrik said:
My "upgrade" did not go well. Turns out that package disabler pro is not playing nice with this update. I kept getting Android system has stopped and couldn't even load the main home screen. I gave up finally and hard reset and resintalled all my apps. I also had a pretty bad problem with the battery draining faster than it was charging on a wall plug. Factory reset was a pain to reinstall everything (still ongoing as I need apps, I reinstall them) but the battery issue has disappeared. Can't tell if WiFi is any better. Opinions on this release would be most welcome.
Click to expand...
Click to collapse
You're complaining about a third party app that disables stock apps that is NOT updated to support Oreo yet not playing nice with a Beta build??? Absurd. I'm quite sure the upgrade went as smoothly for everyone else as it did me.
As for my feedback, I haven't noticed a single hiccup with the build. It doesn't feel like a Beta. It seems like it could've been a final/official build.
Samsung+ never showed the update to me. Oh well. :crying:
Yes, I'm on T-Mobile S8+ in US.
FiddleGoose said:
Samsung+ never showed the update to me. Oh well. :crying:
Yes, I'm on T-Mobile S8+ in US.
Click to expand...
Click to collapse
It's not about "showing" it to you. They're pushing it to almost everyone. I spoke with 3 other guys who signed up and registered through the Samsung app and it pushed it on the next update.
sanjsrik said:
It's not about "showing" it to you. They're pushing it to almost everyone. I spoke with 3 other guys who signed up and registered through the Samsung app and it pushed it on the next update.
Click to expand...
Click to collapse
So you see, I don't think my Samsung account is registered to their Beta program. I have never seen links to do so.
I guess as a small consolation, Samsung/TMo pushed a Nougat update out: https://www.sammobile.com/firmwares/galaxy-s8/SM-G955U/TMB/download/G955USQU1AQJ8/193749/
docnok63 said:
You're complaining about a third party app that disables stock apps that is NOT updated to support Oreo yet not playing nice with a Beta build??? Absurd. I'm quite sure the upgrade went as smoothly for everyone else as it did me.
As for my feedback, I haven't noticed a single hiccup with the build. It doesn't feel like a Beta. It seems like it could've been a final/official build.
Click to expand...
Click to collapse
LOL, that wasn't a "complaint" that was an observation. As noted by the no complaint and an observation comment. As far as not noticing it's a beta, would that be between the 15 or so times per minute that the software pops up a warning that this is beta software and may not work as well as expected and may cause problems? That not obvious it's a beta message? Also, the bad battery drain was an issue. That shouldn't happen no matter what.
docnok63 said:
I guess as a small consolation, Samsung/TMo pushed a Nougat update out: https://www.sammobile.com/firmwares/galaxy-s8/SM-G955U/TMB/download/G955USQU1AQJ8/193749/
Click to expand...
Click to collapse
Is there a mirror with speeds faster than 15kB/sec ?
The Image is 3.6GB this will take half a day.
Thanks again!

Official OREO has rolled out

Just got official AT&T OREO update. Little over 1.4gb build CRC2
I received an OTA as well. 1407.35MBs. Still downloading!
Mine still says software up to date. I hate att.
smokinmoses said:
Mine still says software up to date. I hate att.
Click to expand...
Click to collapse
Use BK Disabler and clear the data for Software Update. You should be able to check again. I believe you can only check once every 24 hours or so. Good Luck.
I just used Odin to go back to nougat and as soon as I could get to my settings I was able to get the OTA.
smokinmoses said:
Mine still says software up to date. I hate att.
Click to expand...
Click to collapse
Easiest way to keep checking is to advance your phone's clock ahead one day then try again. Just remember to turn the auto clock detection setting back on.
jack man said:
Easiest way to keep checking is to advance your phone's clock ahead one day then try again. Just remember to turn the auto clock detection setting back on.
Click to expand...
Click to collapse
Holy crap, this actually work. Download now.
Sent from my SM-N950U using Tapatalk
set your date for tomorrow (28th) and it should work. that's what I had to do
What do I need to do to get the official update if I installed the zip?
I've installed att firmware on my unlocked phone and i still haven't got any updates. it still says software is up to date. i even tried changing the date.
scoot05redss said:
Use BK Disabler and clear the data for Software Update. You should be able to check again. I believe you can only check once every 24 hours or so. Good Luck.
Click to expand...
Click to collapse
Go in and change the date on your phone ahead one day or 2 and it should let you check for updates again.
Sent from my SM-N950U using Tapatalk
smokinmoses said:
Mine still says software up to date. I hate att.
Click to expand...
Click to collapse
Mine did that as well for months. My last update was when I bought the phone back in Nov. I did the update.zip method and used Smart Switch to backup all to MicroSD card.
Received this update today without needing to change the date. Running nicely so far, just wish the gif keyboard wasn't removed for us.
EzEddie said:
Received this update today without needing to change the date. Running nicely so far, just wish the gif keyboard wasn't removed for us.
Click to expand...
Click to collapse
I have it on mine as you can see in this screenshot. When I heard the update was coming today, I factory reset before I took it. When it booted up, it updated during the setup process.
Edit: wait, are we talking about the same thing? Do you mean the feature where you can draw a gif message?
jack man said:
I have it on mine as you can see in this screenshot. When I heard the update was coming today, I factory reset before I took it. When it booted up, it updated during the setup process.
Edit: wait, are we talking about the same thing? Do you mean the feature where you can draw a gif message?
Click to expand...
Click to collapse
Not the live message, I have that. There is a gif option on the keyboard from other carriers. For some reason AT&T left it out.
In developers options there is the ability to change Bluetooth Audio Codec to SBC (default) to Aptx, Ldac, etc. If you change that it doesnt stick and it resets itself to SBC. Bummer.
Also the only option that does seem to seem concerning Bluetooth and Developers Options is Bluetooth AVRCP Version. AVRCP 1.4 is default but changing to AVRCP 1.6 seems to stick.
Meant to post this last night. Here's screenshots of my for full use of the OTA Oreo. I'm a teacher on spring break so I messed around with it a lot yesterday getting all my settings and apps set up.
So I decided to try the Samsung Experience 9. The badge number for Gmail isn't showing the proper numbers. Anything beyond one unread email shows some stupid huge numbers, such as 4 unread email, but the badge showed 169 ... LOL So, this is still buggy.
de2000 said:
So I decided to try the Samsung Experience 9. The badge number for Gmail isn't showing the proper numbers. Anything beyond one unread email shows some stupid huge numbers, such as 4 unread email, but the badge showed 169 ... LOL So, this is still buggy.
Click to expand...
Click to collapse
Yeah this is the only thing about the new update that is bugging me. The badge numbers can be way off. Other than that I am really enjoying the new update and my phone is so fast now.
Hagbard57 said:
Yeah this is the only thing about the new update that is bugging me. The badge numbers can be way off. Other than that I am really enjoying the new update and my phone is so fast now.
Click to expand...
Click to collapse
Don't know what's worse... badges with wrong numbers or badges that don't come on at all. I get none at all. And I even factory reset before I took the update. I got no clue, even after spending tons of time digging through settings

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