[Q] Facebook prevention information message - Galaxy S 4 Q&A, Help & Troubleshooting

I updated my Facebook app last night, and since then it's been coming up with this message every time I log in. Can anyone tell me how I can resolve this? I've tried uninstalling and installing again but it makes no difference.

galaxys4girly said:
I updated my Facebook app last night, and since then it's been coming up with this message every time I log in. Can anyone tell me how I can resolve this? I've tried uninstalling and installing again but it makes no difference.
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Well this is the buggy Knox update. Samsung already heard about it and they said they should provide a fix by the end of this week (lol).

Makorus said:
Well this is the buggy Knox update. Samsung already heard about it and they said they should provide a fix by the end of this week (lol).
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I read somewhere else that you should press the update, which I did of course yet it keeps saying network error or something along those lines

galaxys4girly said:
I read somewhere else that you should press the update, which I did of course yet it keeps saying network error or something along those lines
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With the update 4.3 this should be fixed.
It looked like Samsung accidentally pushed out the Knox binaries without the management app and the update server being online.
Anyway, if the message keeps coming back, I recommend to disable the Knox service entirely. I did it with Titanium Backup, just freeze any app containing the word "Knox".

Related

fb problems

anyone else having trouble getting in to fb news feed? ever since yesterday its giving me "an error occured while fetching data [null]"
Not had a problem but wondered what version of Facebook you are using cos I had heard some people had problems after a recent update with 'Facebook for Android'.
If you uninstall it, I think it leaves you with the stock one that came with the phone which seems to work ok.
suzed said:
Not had a problem but wondered what version of Facebook you are using cos I had heard some people had problems after a recent update with 'Facebook for Android'.
If you uninstall it, I think it leaves you with the stock one that came with the phone which seems to work ok.
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thats the one im using the one that came with the phone, and its only on the news feed everything else seems to be working fine.
Only problem I am having of late with it is that after reading the first set of statuses and go to click on Older Posts, it won't show me any more as the last two on the list (of the first set) are dates as Jan 1st even though they were posted today.

Voicemail: "A mandatory update is now avaliable."

Anybody get a message about a mandatory voicemail update? I tried updating and it keeps failing.
Yeah I updated it and it installed. It would continue to bug the crap out of me if I kept saying no. Regardless, I use Google voice for voicemail anyways.
herbthehammer said:
Yeah I updated it and it installed. It would continue to bug the crap out of me if I kept saying no. Regardless, I use Google voice for voicemail anyways.
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Thanks! since you said you got it to update, I figured it would be related to some sprint app I froze in TitaniumBackup. I unfroze it all, rebooted and it updated successfully.
As far as I know every new phone has that mandatory upgrade, my step-son's Transform did, my wife's Shift did and my Hero did after the swap out (and I bet my Shift will when I get it tomorrow). It should work, just don't exit out of the status screen when you're downloading it, if you hit home or go to another app it will fail.
got the same update and installed just fine. Besides the voice to text, not much is new...
it took me 10 or so trys before mine worked. I updated my PLM first before it actually worked. pretty annoying.
Does anyone know if this might undo root? I just got this notification but I don't wanna install any updates til I know its cool for sure
StAlphonso said:
Does anyone know if this might undo root? I just got this notification but I don't wanna install any updates til I know its cool for sure
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it won't bother root
It will bug you forever with a new "Try our FREE new voicemail to text demo" button on every single voicemail you listen to, though. Wish I could just go back to the old version without hard resetting. It's like having a Sprint ad on every voicemail. (edit: it's free for a month, then $2 a month thereafter)
hausman said:
It will bug you forever with a new "Try our FREE new voicemail to text demo" button on every single voicemail you listen to, though. Wish I could just go back to the old version without hard resetting. It's like having a Sprint ad on every voicemail. (edit: it's free for a month, then $2 a month thereafter)
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I was able to delete that little ad just like any other voicemail and don't get bothered by it any more. Do other people have this problem too? I must be just missing it or something.
Edit - I thought you meant the actual message...
I flashed the Evo(Shift)Nonsense rom a couple of days ago and had this same problem with the update failing repeatedly. Eventually I had had enough and on a whim I found the backup of the updated voicemail apk from when I was still on stock and installed it...viola no more nags and the VVM is updated. File attached if you want to try it...
Haha awesome..thanks!
Sent from my PG06100 using XDA App
I did the voicemail update without any issues.
Yep I got this too, on a whim I decided to turn off wifi, then it was able to update *shrugs*
Stock Rom, perm-rooted
Sent from my PG06100 using XDA App
which rom is causing you guys these issues?
pengkha said:
which rom is causing you guys these issues?
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4 post above you it says Evo(nonsense) rom
Sent from HTC Knight using Mikrom..because CM7 got overrated like CWM
thx ! i been trying to get rid of that nagging mandatory update notifcation all day! finally got vvm working on a GB rom on evo
If you deleted the Sprint Updater app, the upgrade will have a general failure. Toss that apk back into system/apps, reboot, and it updates fine
Thanks alot hdmunger! That .Zip worked for me!
Just letting the 3g download the update has always fixed the issue for me

"Prevention information" message

I kept getting this annoying message, so I did a factory reset and I got it again within the first hour. The annoying thing is it doesn't actually specify the app which is trying to access the system, but it must be a stock one because I hadn't installed any apps yet when I got the message again.
Has anyone else seen this coming up repeatedly?
dickson123 said:
I kept getting this annoying message, so I did a factory reset and I got it again within the first hour. The annoying thing is it doesn't actually specify the app which is trying to access the system, but it must be a stock one because I hadn't installed any apps yet when I got the message again.
Has anyone else seen this coming up repeatedly?
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that would be knox
I just posted this in another Note 3 forum here (The AT&T one)
From what I've gathered from searching the web, its a problem with Samsung's KNOX and the new Google Settings app thats automatically installed on your phone.
Apparently Samsung is aware of it and are working to resolve the issue
dickson123 said:
I kept getting this annoying message, so I did a factory reset and I got it again within the first hour. The annoying thing is it doesn't actually specify the app which is trying to access the system, but it must be a stock one because I hadn't installed any apps yet when I got the message again.
Has anyone else seen this coming up repeatedly?
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Get rid of it with wanam using the exposed app.
Sent from my SM-N9005 using xda app-developers app

Samsung Service Update?

Got up this morning and saw a pop up window..
It said "An update is required to access Samsung services"
I clicked ok, and it said "Downloading 1/100" (or similar)
Not sure exactly what the update is.. but figured I would share
Size of update
Sent from Samsung Galaxy Note 3. checkout www.techenthu.com.
If you like my post hit thanks .
bbm pin:75B457CE
deadlyheart4u said:
Size of update
Sent from Samsung Galaxy Note 3. checkout www.techenthu.com.
If you like my post hit thanks .
bbm pin:75B457CE
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It didn't say and I am unsure how to check.
It's an update to the Samsung account that you have when you first set up your device. If you have tried to access any Samsung Apps it'll update in order to use them.
radicalisto said:
It's an update to the Samsung account that you have when you first set up your device. If you have tried to access any Samsung Apps it'll update in order to use them.
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I wasn't sure what it was updating. I wasn't doing anything, I woke up and there was an notification, but I just wasn't sure if the update might effect anything. Glad it doesn't.
Breach said:
I wasn't sure what it was updating. I wasn't doing anything, I woke up and there was an notification, but I just wasn't sure if the update might effect anything. Glad it doesn't.
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It won't affect anything on your device etc so don't worry, they do update quite regularly. It's all good nothing to really worry about. Altho I do see your concern if something is updating without you knowing what it is or giving permission.

New Update NMF26X.N950USQU2BQJA

I just received the notification this morning.
NMF26X.N950USQU2BQJA
"Software Version: NMF26X.N950USQU2BQJA"
"Android[emoji768] Security Patch Level: 2017-10-01, including Krack security patch"
"This software update brings Live focus camera improvements, and the latest Android security patches."
"Camera:*It's easier than ever to take better pictures and portraits with Live Focus mode."
"Live focus ready*button now has a bright yellow backgroundEasier to read light and distance guidanceBack button takes you to normal Camera mode"
Sent from my SM-N950U using Tapatalk
same here, installing now.
Just installed
Note 8 Verizon update November 28
Yup, same. Phone seems as bit sluggish right now let's see what the livefocus update is like.
QUOTE=thecarp1975;74669039]I just received the notification this morning.
NMF26X.N950USQU2BQJA
"Software Version: NMF26X.N950USQU2BQJA"
"Android[emoji768] Security Patch Level: 2017-10-01, including Krack security patch"
"This software update brings Live focus camera improvements, and the latest Android security patches."
"Camera:*It's easier than ever to take better pictures and portraits with Live Focus mode."
"Live focus ready*button now has a bright yellow backgroundEasier to read light and distance guidanceBack button takes you to normal Camera mode"
Sent from my SM-N950U using Tapatalk[/QUOTE]
Will this update break root?
edyny1 said:
Will this update break root?
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Yes
Downloading N950USQS2BQK2 VZW Firmware...going to upload it tomorrow...
What's the difference between N950USQU2BQJA and N950USQS2BQK2 ? I just got the first update 2 days ago and just got the second one just now. But can't find any information on it.
Im wondering the same thing.. An update a day after the other update? Sounds like someone broke something or did an Oopsie.
First update had the October security update and camera enhancements, the second update is the November security update.
r_r
The BQK2 is the release build for November patch with 2nd bootloader...I am uploading the firmware...link posting tomorrow
BlueFox721 said:
The BQK2 is the release build for November patch with 2nd bootloader...I am uploading the firmware...link posting tomorrow
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I just received mine also and was searching for some info. Thanks guys, and I look forward to your log, as I'm curious also..
Sent from my SM-N950U using Tapatalk
Deleted
Verizon Updated Firmware added to OP of main thread here:
https://forum.xda-developers.com/showpost.php?p=74087340&postcount=1
Unfortunately, the update borked my phone -- I just get a black screen with a message "System UI has stopped" -- when I click it off the screen, it comes back a second later. I saw in another forum that perhaps substratum is the culprit -- anyone have any ideas on a fix? I know that the phone is working to some degree, my Huawei watch is still connected and I get notifications on it. But I can't really access the phone at all, only black screen and error messages. Also, I have tried safe mode and I get the same issue -- which tells me that it shouldn't be a substratum issue since safe mode deactivated 3rd party apps, but who knows? Thanks in advance.
billku said:
Unfortunately, the update borked my phone -- I just get a black screen with a message "System UI has stopped" -- when I click it off the screen, it comes back a second later. I saw in another forum that perhaps substratum is the culprit -- anyone have any ideas on a fix? I know that the phone is working to some degree, my Huawei watch is still connected and I get notifications on it. But I can't really access the phone at all, only black screen and error messages. Also, I have tried safe mode and I get the same issue -- which tells me that it shouldn't be a substratum issue since safe mode deactivated 3rd party apps, but who knows? Thanks in advance.
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Click to collapse
A lot of issues with sustratum and latest build...not sure but I think most are rebooting to recovery and clearing cache...but there are several posts about it if you search
billku said:
Unfortunately, the update borked my phone -- I just get a black screen with a message "System UI has stopped" -- when I click it off the screen, it comes back a second later. I saw in another forum that perhaps substratum is the culprit -- anyone have any ideas on a fix? I know that the phone is working to some degree, my Huawei watch is still connected and I get notifications on it. But I can't really access the phone at all, only black screen and error messages. Also, I have tried safe mode and I get the same issue -- which tells me that it shouldn't be a substratum issue since safe mode deactivated 3rd party apps, but who knows? Thanks in advance.
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Click to collapse
I had the same issue like u after the update. if u do have a substratum theme installed then that's most likely your issue. Luckily for me I had usb debugging on and I was able to adb and uninstall the theme systemui by running these command through adb.
adb shell
pm uninstall com.android.systemui.SwiftDark.Android7SamsungS8
BlueFox721 said:
A lot of issues with sustratum and latest build...not sure but I think most are rebooting to recovery and clearing cache...but there are several posts about it if you search
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Click to collapse
Can you tell me the keywords? Have tried to search and I'm not finding anything. Not rooted, so don't think I have recovery.
billku said:
Can you tell me the keywords? Have tried to search and I'm not finding anything. Not rooted, so don't think I have recovery.
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https://forum.xda-developers.com/at...aution-nov-update-causes-systemui-fc-t3706318
ShrekOpher said:
Anytime you do an OTA the Substratum app developers suggest uninstalling all of the themes. Nothing is broke on the device it's just causing an issue with seeing the home screen/settings.
This is also why using ADB to uninstall the layers would fix the issue.
Just for future reference for everyone.
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Search "OTA sustratum" or remove sustratum but from within Note 8 forums....or just substratum
Anybody know if this new update kills the hotspot trick for grandfathered UDP?

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