Database Users

[INFO] Dust under Transformer screen

Just wanted to inform everyone about an issue I had with my Transformer. I just received it today - beautiful screen and great device. After using it for a while I noticed a large spec of dust under the screen. After closer examination I noticed about 8+ specs of dust underneath. Looks like it either wasn't sealed properly or it was really dusty when mine was made. I can see them with the device on or off.
I almost ignored it but I can't - so it is going back.
Tried to exchange with Amazon.com - they can't even process an exchange right now since they are so far back ordered (apparently about 400+ still back ordered). They did put a note on my account and will allow me to exchange within 60 days when they get more though.
I also called Asus - they wanted me to send it back and issued an RMA - initially they wanted me to pay for shipping but they sent me a label after I explained I had had the device for only a few hours.
Dropping it off at Fedex to send back to Asus in just a bit.
I will keep everyone posted on how it goes...

Mine has only one speck of dust but it is a fairly large one. It was there out of the box so I'm assuming they do have issues with dust at the assembly plant... Please keep us updated on how the process goes. I'm on the fence with mine as to whether to just keep it or send it back for an RMA because of the uncertainty in how long it may take to process a return when there is no extra stock to work with.

They said it will take 10-14 business days - really hoping it is sooner than that.
I will let everyone know when I get it back though - I am just worried the replacement will have another issue if they don't fix my existing unit. Kinda curious if they will just replace it or clean the screen somehow.

My ex girlfriend use to work at ASUS and they were required to enter a pretty much white room with a makeshift hazmat suit, gloves and mouth guard. Basically they were dressed like white ninjas. I don't know how dust is getting in there.

stcardinal said:
My ex girlfriend use to work at ASUS and they were required to enter a pretty much white room with a makeshift hazmat suit, gloves and mouth guard. Basically they were dressed like white ninjas. I don't know how dust is getting in there.
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Click to collapse
Dust ninjas? The evil enemy of the white ninjas.......

I have a problem with my LCD panel, so I emailed ASUS to start an RMA.
Are you saying that ASUS doesn't offer cross-shipping? Ick, this might be a problem for me.

stcardinal said:
My ex girlfriend use to work at ASUS and they were required to enter a pretty much white room with a makeshift hazmat suit, gloves and mouth guard. Basically they were dressed like white ninjas. I don't know how dust is getting in there.
Click to expand...
Click to collapse
Yeah. They call that a "Clean Room". Go figure.

As already wrote in another post, i had the same problem with all tranformers tried. I'm still waiting for next batch.

Ravynmagi said:
I have a problem with my LCD panel, so I emailed ASUS to start an RMA.
Are you saying that ASUS doesn't offer cross-shipping? Ick, this might be a problem for me.
Click to expand...
Click to collapse
I think they might offer cross shipping (heard about that in the thread about bricked Transformers) but I didn't push them on it. I had a hard enough time getting them to pay for shipping. The 10-14 business days starts when they get the unit too - so it might be a while... Really hoping they were just padding the dates.

I've got one beautiful spec of dust under my screen as well, aboout 1/2 inch from the bottom. Might try to live with it because I'm afraid of getting one with more dust under it.

I'm at a lost to what I should do. I also have a large spec of dust about 2"in from the bottom left corner of the screen. Pretty noticeable when it is on or off.

tehdoughnut said:
I'm at a lost to what I should do. I also have a large spec of dust about 2"in from the bottom left corner of the screen. Pretty noticeable when it is on or off.
Click to expand...
Click to collapse
Return it for replacement or refund.
Do not accept a defect just because supply is limited.
You will be reminded of this every time you use the device.
Wait for the next batch that hopefully have better quality control.

Ugh, dust under a touchscreen is my pet peeve. I have the Sony Touchscreen eReader and after about a year, there were dozens (more than 20) of dust particles under the screen. It was so bad, it became distracting to read. I ditched it for a Nook Color.
Hopefully I get lucky with my Transformer when/if I ever get one

I also have 1 spec of dust under the screen.
I didn't notice it at first because I was too excited when I got it.

Ugh, between all the issues I've read about (software and hardware) I'm a lil glad I decided to wait. This is the straw that breaks the camel's back for me. Here's hoping Asus and Google get their act together in time to take full advantage of Tegra 3.. Good luck with the first gen Transformer guys, you are true Android pioneers!

So - am I the only one that did an RMA with Asus for this issue? Anyone doing something about the dust or are you just living with it?

Scott21 said:
So - am I the only one that did an RMA with Asus for this issue? Anyone doing something about the dust or are you just living with it?
Click to expand...
Click to collapse
Have you sent in your transformer yet? Where is their repair facility? Thinking about sending mine in.

s13se said:
Have you sent in your transformer yet? Where is their repair facility? Thinking about sending mine in.
Click to expand...
Click to collapse
I sent mine in yesterday (see the first post for details) - the repair facility is in California. Like some of the other posters I am worried about getting one worse than what I sent in (or with other issues like dead pixels) but it isn't right to just accept something like so I sent it back to Asus.

well, count me in as another victim. got this one for my dad, and 1st thing i noticed was that the plastic sleeve was full of fingerprints. As though someone had handled the tablet before, but the asus seal was untouched on the box. On mine, the plastic sleeve was as clean as the display so I new something was up. Not only was there a spec of dust on the bottom right hand corner, there's also a dead pixel near bottom center.
My question is, do I return now and wait for restocks (got mine from BB 4 Bus) or do I wait til BB's return period is up? I've already given mine to my dad and in all honest, if I didn't look for it, I may have never seen them.

add me to the club. im thinking about returning it to amazon. i also found a piece of dust stuck under my screen.

Nexus 7 just showed up from Google Play Aug31, left side of the screen is separating.

I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?

LaTropa64 said:
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
Click to expand...
Click to collapse
I have the exact same problem, the left side is coming out a tiny bit. when using it i cant notice it, but when i look from the side i can notice it, but its only a tiny bit. im keeping mine, i have no problems whatsoever with mine (apart from that)

I notice it all the time now that I'm aware of it. After playing with the tablet all night, it's like a tick now to check if the left side is staying down or not.
I realize this is a budget device and form factor may not have been a priority but, after choosing the 16gb version, taxes and shipping, I spent over $280 on the Nexus 7. It's not a $199 tablet.
I want to try another one but maybe only if Google Play's return policy is on the same level as Amazon where they would 2nd day air you a duplicate product with a return label. So you would have a new device before you give up the old one and wait for who knows how long for it to be serviced and returned... not to mention if you are on the hook for return shipping costs.

Send it back and hope you get one from the new batch.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

05GT said:
Send it back and hope you get one from the new batch.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Ordering just a week ago I would have thought I got the latest batch. In my googling though it looks like there is a newer version than what UPS dropped off at my door on 2012-08-31.I believe the relevant info is the SSN on my box an it is C70*
If I had bought this at a brick and morder, I would take it back and exchange it today. Since I didn't and I'm at the mercy of Google and the 3rd party call centers they've hired to handle this kind of think, I'm not sure what I should do.

LaTropa64 said:
I want to try another one but maybe only if Google Play's return policy is on the same level as Amazon where they would 2nd day air you a duplicate product with a return label. So you would have a new device before you give up the old one and wait for who knows how long for it to be serviced and returned... not to mention if you are on the hook for return shipping costs.
Click to expand...
Click to collapse
They email you the return label and RMA form to print out and let you order a free replacement (actually they place a $250 preauth charge on your card that should disappear after a few days)
You get 21 days to send back the defective unit, but the new one should arrive before then.
Sent from my Nexus 7 using Tapatalk 2

C80 has the same issue, took a C70 back yesterday pick up a new one today C80 & straight out of the box its there. I did read that by asking the back off and nipping up the screws on the LH side sorts the issue although I'm yet to try that fix.
Sent from my Nexus 7 using xda app-developers app

LaTropa64 said:
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
Click to expand...
Click to collapse
Pop the back off, loosen the screws on the left side then hold the edge tight while you tighten the screws and it should take care of the separation.

alferret said:
C80 has the same issue, took a C70 back yesterday pick up a new one today C80 & straight out of the box its there. I did read that by asking the back off and nipping up the screws on the LH side sorts the issue although I'm yet to try that fix.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I also ended up with a C8 with lift on the left side, new batch doesn't resolve the issue at all, still luck of the draw whether you will get one that has issues or not.
airmaxx23 said:
Pop the back off, loosen the screws on the left side then hold the edge tight while you tighten the screws and it should take care of the separation.
Click to expand...
Click to collapse
This might work but doesn't help everybody, mine was lifting again after a little bit.

NeoMagus said:
This might work but doesn't help everybody, mine was lifting again after a little bit.
Click to expand...
Click to collapse
It isn't to fix screen lift, it's to fix the separation between the bezel and the edge of the screen.

airmaxx23 said:
It isn't to fix screen lift, it's to fix the separation between the bezel and the edge of the screen.
Click to expand...
Click to collapse
Seperation/ screen lift, is the same thing. Look at the link I posted, you can see my bezel and edge of the screen separating. If it worked for you, thats awesome like I said it worked on one of mine for a little before seperating again. It isn't a permanent fix for everyone

I hate hearing that "this is a budget device so it's just something you have to deal with." We paid $200-250 for a tablet. Not $200-250 for a tablet with the left side of the screen popping up above the bezel. The lower price point doesn't disqualify us from from returning one unit to get one that isn't defective. You are well within your rights to do so if it bothers you.

Send it back and get a replacement
Sent from my Nexus 7 using Tapatalk 2

ManBearPig618 said:
I hate hearing that "this is a budget device so it's just something you have to deal with." We paid $200-250 for a tablet. Not $200-250 for a tablet with the left side of the screen popping up above the bezel. The lower price point doesn't disqualify us from from returning one unit to get one that isn't defective. You are well within your rights to do so if it bothers you.
Click to expand...
Click to collapse
Quoted for the absolute truth. :good::good::good::good::good::good:

Wow isn't this like the one thousand thread about screen separation?
Sent from my SPH-L710 using xda premium

I have the same problem. C80...
BUT:
I really don't think that thigthening those screws or adding the missing ones is a good choice here.
If you consider that Asus leaves those screws out of the device on purpose than there can only be one reason:
To me it looks like the display is to big for the frame it might just be 0.1mm or less.
Leaving the screws out will then avoid to add pressure on the display due to pushing it into the too small frame.
That could be the reason that not every device in a batch is bad. They just have a couple of bad positions at molding where they get too tiny frames, the others are OK.
...my 2 cents...
I will keep sending mine back until I get one without missing screws.
Edit: or the two outer screws are too close together. This would even make more sense.

I have exactly the same problem with my Nexus 7. It's an C80. Otherwise the tablet just works perfect.
Is it possible that the screen can break in the future because of that separation? Had someone recognized that the gap got bigger at the C80?
Thanks for your answers.

I'd say if you don't push it down/flex the glass you will be fine.

Yes it is and it is ot covered by the warranty if the screen cracks. Ask for replacement
Sent from my Nexus 7 using Tapatalk

Just got a new one ordered. Screen issue and the WiFi is messed up. Not sure if I messed it up but the wife's n7 gets way more signal. I got a c60 from Ireland.

Condition you got your tablet in.

What's the condition you got your tablet in? Were there any defects?

Prostrate. Definitely prostrate. Tablet was perfect though. Mods - humor can only be suppressed so far.
Sent from my Nexus 7 using xda app-developers app

Factory sealed.
Why do you ask?
Are people getting used, physically damaged ones?

Odd question. Regardless, my 32 gig unit from Memory Express in Calgary, Alberta was perfect, the box was in great shape, fully sealed and not damaged. The tablet had it's plastic protector wrapped around it, all accessories also as expected.
Sent from my Nexus 7 using Tapatalk 2

Maybe they're asking if it arrived without any defects?
IDK....
Mine was Ø defects.

I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.

Like others, mine was factory sealed, the battery had about a 40% charge (I picked it up at a local Staples store).

My n7 came factory sealed but it has an oil slick on the back around the nexus label. In addition, I have noticed some of the reported problems with the gps and momentary freezing when I'm using a browser. Otherwise, I am quite happy with my n7.

jcoe0723 said:
I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.
Click to expand...
Click to collapse
Can you post a picture?
Sent from my Nexus 4 using xda app-developers app

Richieboy67 said:
Can you post a picture?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Hmm...I tried taking pictures...But they're pretty small, and I don't exactly have a super good camera (N4). The pictures I tried taking, just had light reflecting in the area I'm talking about.
Here is what I got:
!NOTE!: The very bright part at the top isn't what im talking about..Thats just light reflecting...But you can sort've make out in the very corner, the "dings" I was talking about. This is all around the device in the crack between where the screen (glass/whatever) and the device edge. As I said...Its minor for me, and not really worth taking back.
http://i.imgur.com/98QFho4.jpg

Mine was nude.
Sent from my Nexus 7 using xda app-developers app

The tablet was used! Smudges all over the place! In fact, someone had already downloaded and installed angry birds!
I specifically remember asking Best Buy to ship me a brand new model!
Oh well..
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Kidding. Thread seems oddly worded. Sounds like 'did the tablet arrive in new condition or used', rather than, 'did your tablet have any defects'?
Sent from my SGH-I747M using Tapatalk 2

Sexy

Mine was perfect. Fresh like spring water and smelled like happy.
Sent from my Nexus 7 using xda app-developers app

danvee said:
Factory sealed.
Why do you ask?
Are people getting used, physically damaged ones?
Click to expand...
Click to collapse
yeah, kinda. people are complaining about light bleeding and stuff.

Makes more sense now that you edited the OP. :thumbup:

jcoe0723 said:
I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.
Click to expand...
Click to collapse
Odd, I thought I was the only one. Picked mine up at a local Wal-Mart on a whim and was expecting a pristine N7 like my first four 2012 N7s. Checked the seals on the box just in case and they were all good, but was surprised to see what looked like a smudge/fingerprint on the screen after taking off the plastic (not mine, obviously) as well as little nicks on the top left edge right in between the screen and the back. Almost looks like as if someone tried to pry the thing open... the device itself works perfectly with no issues so I'm still trying to decide if it's worth taking a gamble and exchanging it for a new one.

Brand new. Still sealed. No issues or problems so far. 32GB Model Nexus 7
Sent from my HTC One using Tapatalk 2

Picked first at Staples had been opened (seal on white box ropes) and plastic taken off abs it was already on. The screen was just off. In fact I looked at battery stats and it showed the tablet on just for a sec and not awake until 7 days later when I got it. I returned BC it had a dead pixel. Second was sealed and all however I am having multi touch issues. Just my luck.
Sent from my SPH-L710 using Tapatalk 4

jcoe0723 said:
Hmm...I tried taking pictures...But they're pretty small, and I don't exactly have a super good camera (N4). The pictures I tried taking, just had light reflecting in the area I'm talking about.
Here is what I got:
!NOTE!: The very bright part at the top isn't what im talking about..Thats just light reflecting...But you can sort've make out in the very corner, the "dings" I was talking about. This is all around the device in the crack between where the screen (glass/whatever) and the device edge. As I said...Its minor for me, and not really worth taking back.
http://i.imgur.com/98QFho4.jpg
Click to expand...
Click to collapse
Mine also had a similar situation around the edge and I also have a small spec of im assuming dust under the screen but it doesn't bother me too much so i wont return it.

Where to buy quality touch screen replacement?

The glass on my nexus 4 has cracked couple months ago after falling 1-2 feet from my table. Only recently I decided to replace it with the Display + Frame kit in order to avoid all the mess with the heat gun. Replacement was a piece of cake, very easy phone to work with. Sadly, there are bad news. The touch screen is ghosting and being erratic. I bought the replacement from ebay, linked below, and have messaged seller about replacement.
I tried to save couple bucks, but now I will have to ship it back for RMA and have to deal with down time. The unit does not look like a cheaply made clone, but the labeling is pretty much copy and paste with weird font, suggesting that the item might be clone. Now take a look at replacement from repairuniverse website. The touch screen controller has a version number on it, which is 1.1 The original screen on my N4 is version 1.0 (1238). If I am not mistaken, the new touch screen fixes the issue of random minor-ghosting which I did have form factory.
I will try the RMA replacement, but if that does not work, where can I buy the quality touch screen with frame? Is the one sold by repairuniverse as good as it gets?
http://www.ebay.com/itm/181205852580?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
http://www.repairsuniverse.com/lg-nexus-4-e960-lcd-touch-screen-digitizer-frame-replacement.html

My sister smashed up her phone a few months back (Nexus 4), and then a few weeks later my girlfriend did the same thing to her Nexus 5. I ordered both replacement screens from ETradeSupply (here's the N4 one: http://www.etradesupply.com/oem-lg-...nd-digitizer-assembly-with-front-housing.html) and while they are definitely pricey they have been working so far without issue.
I feel they are overpriced though and there might be a cheaper and just as reliable solution.

ggmask said:
My sister smashed up her phone a few months back (Nexus 4), and then a few weeks later my girlfriend did the same thing to her Nexus 5. I ordered both replacement screens from ETradeSupply (here's the N4 one: http://www.etradesupply.com/oem-lg-...nd-digitizer-assembly-with-front-housing.html) and while they are definitely pricey they have been working so far without issue.
I feel they are overpriced though and there might be a cheaper and just as reliable solution.
Click to expand...
Click to collapse
Would you say that those were original parts or counterfeit? Judging by the pictures, they look like original, but then on ebay the seller put up pictures of original replacement and sold counterfeit. The biggest giveaway is probably labels of ribbon cables.

P1X3 said:
Would you say that those were original parts or counterfeit? Judging by the pictures, they look like original, but then on ebay the seller put up pictures of original replacement and sold counterfeit. The biggest giveaway is probably labels of ribbon cables.
Click to expand...
Click to collapse
I am not sure, their site says OEM but I do remember there being some strange gold stickers on them that weren't on the busted screens. A few of the sticky tabs (like the one that sits under the camera, and the one under the micro USB port) also did not look the same. Everything else did though, like the radio cables etc., were all the same color. Honestly I don't know for sure.

You should go with spareslg.com. They are the only site I know that appears to sell brand new service packs. Bear in mind you should replace the battery as well, it is impossible for the average person to reuse the battery after a screen replacement.

DrFredPhD said:
You should go with spareslg.com. They are the only site I know that appears to sell brand new service packs. Bear in mind you should replace the battery as well, it is impossible for the average person to reuse the battery after a screen replacement.
Click to expand...
Click to collapse
I will keep spareslg.com in my although they are outside of my region.
Why would the battery need to be replaced? Because of possible damage when taking it out?
I found it easier to take everything out first, and battery last. It is easier to pry the battery on the side where antenna cable is taped.

You can try reuse it. I've seen cases where people have done that and then 2 weeks later it has swollen so much it cracks the back of the phone. LG would replace your battery if they fixed the screen.

Nothing is impossible with right tools and patience I have changed lcd and back glass few months ago and still using old battery without any problems ...

P1X3 said:
I will keep spareslg.com in my although they are outside of my region.
Why would the battery need to be replaced? Because of possible damage when taking it out?
I found it easier to take everything out first, and battery last. It is easier to pry the battery on the side where antenna cable is taped.
Click to expand...
Click to collapse
Did you get your N4 fixed? Where did you end up getting a screen? I just broke mine yesterday and need to buy a good replacement.
Thanks,
Tommy
Sent from my MacBook Pro using Chrome
Phone: Nexus 4 + Purity + HellsCore b46-t4

tnp9008 said:
Did you get your N4 fixed? Where did you end up getting a screen? I just broke mine yesterday and need to buy a good replacement.
Thanks,
Tommy
Sent from my MacBook Pro using Chrome
Phone: Nexus 4 + Purity + HellsCore b46-t4
Click to expand...
Click to collapse
Sadly, I have not fixed my N4 yet. All the sellers I contacted claimed that there is no sellers that seels OEM parts, only OEM compliant.
I just might part my nexus and buy something else.

P1X3 said:
Sadly, I have not fixed my N4 yet. All the sellers I contacted claimed that there is no sellers that seels OEM parts, only OEM compliant.
I just might part my nexus and buy something else.
Click to expand...
Click to collapse
Ok. I ordered a screen from eBay yesterday. I'll post on here how it goes.
Sent from my cousin's iPhone using Tapatalk while I fix my N4

replaced screen
bought one from ebay
http://www.ebay.ca/itm/OEM-LG-Googl...e_Replacement_Parts_Tools&hash=item2ec84d8e0f
working fine. for some reason the price for this changes lots i got it for 78 but it shows now for 73.00 plus ship and import, I have seen him list it for 300.00 don't know whats up with that. note proximity sensor is very finicky when changing screens. In my case turning the rubber seal around fixed it on 2 screens.

P1X3 said:
Sadly, I have not fixed my N4 yet. All the sellers I contacted claimed that there is no sellers that seels OEM parts, only OEM compliant.
I just might part my nexus and buy something else.
Click to expand...
Click to collapse
You can check the lg website for Portugal. They will link to spareslg.com for OFFICIAL parts. So there are some global websites that will sell you OEM spare part. They are in my region but for what I see they ship worldwide.
On ebay you get some good deals and others not so good
Enviado do meu LG-V500 através de Tapatalk

So here is another update. I have put away my broken N4 and used HTC Amaze 4G for quite a while. Recently Amaze began to have issues with touch screen until part of it stopped working all together.
Figured I would give ebay another try. Seller is wholesalegadgetfix, item number 151206512431. Item is listed as OEM, but when I asked the seller they weren't sure. Whatever, placed an ordered and received it today.
First of all, the unit looked OEM-ish. Synaptics MC was clearly labeled and its ribbon cable was stamped with few numbers and Rev 1.1 Display ribbon cable had markings with numbers that are similar to updated actual OEM item.
Overall, markings look OEM, but not necesarly in right place. Frame itself is OEM. Tried to test the unit before assembly but it was almost impossible, therefore, I proceeded with the install.
Right off the bad, no issues with touchscreen like previous ebay unit had, at least not yet *fingers crossed*. Display quality looks good, although I don't remember what original looked like.
One bad thing about it. There is slight light-bleeding at the bottom left where back button is. It's not terrible, but I imagine it won't be a big issues with translucent bar. After-all, this is my best phone option as of now.
Sorry for bumping an old thread.

[Q] Paint peeling off comes under warranty?

Hey guys. I got my Nexus6P exactly on the 1st of this month through a local retailer here called Poorvika mobiles. Pretty awesome and I've had no problems until today when I found the paint on the right corner edge of my phone seems to have peeled off. I'm pretty sure it's not a scratch as I've had a Spigen rugged armor case since day 10 and I check my phone occasionally for issues. I want to know if this would come under warranty as this is pretty soon for a phone of this cost to have paint come off. Picture attached to post.

Couldn't attach picture to first post for some reason. Posting here.

And will they accept if I return it?

Maybe, call them and report your results.

They might, but you'll need to contact them...

It's rudimentary...
Sent from my Nexus 6P using Tapatalk

UPDATE: So I remove my case today for the first time after taking that picture and holy f**k. It's chipped on the top. It's been in the case the whole time. Right now, I'm at home most of the time and the phone is either with me or on a table. It hasn't fallen even once to date. I have no clue as to what is happening

You could try to change the phone but maybe you might get a replacement with eg. faulty pixels. If you use a case, I would not bother about this problem. Just for the fun of it, when was your phone manufactured ? Mine was built in 11/13.

What about when you're sleeping can you fully account for the devices whereabouts
Sent from my Nexus 6P using Tapatalk

Gorgtech said:
You could try to change the phone but maybe you might get a replacement with eg. faulty pixels. If you use a case, I would not bother about this problem. Just for the fun of it, when was your phone manufactured ? Mine was built in 11/13.
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Mine was manufactured on 11/11. And I think I'll head over to the store now and show it to them. The problem right now is I have no real proof of anything. Anyway, I guess it'll be worth the ask. One of the reasons, I purchased this phone apart from it's awesome performance is the looks. It sucks to see this happening to a great phone like this so early.

bipoler said:
What about when you're sleeping can you fully account for the devices whereabouts
Sent from my Nexus 6P using Tapatalk
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Click to collapse
Yeah. I live with my parents who hate android so they never touch my phone. Apart from that, I sleep the last at night so there's no way anyone could've taken it. Also it's in its case all the time.