Hi,
I have run into a problem half a dozen times now when I turn on the phone and the backlight isn't working and pressing the backlight button doesn't make a difference.
When I check the settings the backlight levels have been set to Zero.
I haven't yet had a chance to track down why it is happening, but was wondering if anyone else had come across the problem.
Hello there!
Been lurking for a bit but finally decided to join in.
Not got much to add really as I am still learning about the device, however I am suffering the same problem. Happened quite a few times now and I can't discern a pattern.
Any geniuses got any ideas?
Great forum by the way. Learnt lots already.
W
All I can tell you is yes, it's happened to me before. Almost gave me a heart-attack, because I though the machine was failing - the light just switch off on its own accord while I was reading an e-book at night.
Still no idea why.
I have been suffering the same problem since the rom update. It seems to happen mostly if I have some program active in the background when the device powers itself down from idle or the clamshell is closed.
For me, holding the power button down for a few seconds seems to take it back to the defined level setting.
Clueless as to why it happens though.
Well, I'm not alone
This has just started happening to me, too.
I usually have to do a soft reset to be able to get the backlight back on. Once it's back up and running, I go into my settings and find nothing has changed since I set the backlight timers for both battery power and external power. I've even got it set to turn the backlight back on when pushing a button or tapping the screen -- and yet, when I do that, nothing happens. I've tried holding the power button down for a few seconds, but all that does is give me a soft reset.
I've been running the AKU2.3 ROM for about a week, and this problem started occurring yesterday on my Cingular 8125. I'd sure like to know what's causing it and how to fix it.
i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
kga943 said:
i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
Click to expand...
Click to collapse
Did you install any applications from the market? Is your phone freezing while a certain application is open or does it freeze even on the homescreen? If you have a lot of applications installed try to deinstall and look if it becomes better. If not try a factory reset. If it still freezes than return it for a new one.
Would you mind saying what you were doing when it locks up?
If it's during Music, it doesn't actually lock up, it just shows a black screen for about half a minute. Everything still functions, it just doesn't show.
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
I have a feeling there is a bad batch of units out there.
Try factory reset and see if it continues to lock up, if it does, return it for another.
kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Sounds like a broken phone. Try a factory reset (if you return it they anyway ask if you did that) and if that won't help get a new one....
kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Same thing happened to me yesterday, the light was very dim green and the phone did not respond until I pulled the battery. It hasn't happened again.
I've already had to replace my Atrix for another issue. Right now my confidence in this phone is not very high, but it is brand new. Lots of issues will probably pop up and be fixed via software updates- at least I hope thats the case.
It really feels like all the issues people are having with this phone are software related. Maybe motorolla will just cave and give us gingerbread with no blur
I've had the same problem while playing music...over the past 3 days after about 30 minutes of tunes it'll lock up and after another 5 reset itself...i've done the reset after the second and it still does it...i'm bout to take it back and exchange it...i expect glitches but damn.
Motorola Atrix (stock)
AT&T Fuze (Energy.RAPHAEL.21916.Sense2.5.Cookie.2.0.sencity)
I have had the issue happen 2 me twice in 3 days, the last time was when adding the note widget to screen. It was not completely locked up just the touch screen, i could press the power off button but the touch screen would not let me shutdown
something you might want to try if a factory reset doesn't work would be a reinstall from the recovery menu.
power your phone off
hold the down volume key and the power button
release the power button once the phone begins to boot
keep holding the down volume button until you see "fastboot" at the top of the screen
now be careful, the down volume button navigates through the boot options and the up volume selects one
so press the down volume button until you come across "android recovery"
once you see it press the up volume button to select it
once you get to the screen with the exclamation mark tap the bottom right of the touchscreen, this should pop up the recovery menu
select wipe data/factory reset
let the phone do it's thing
good luck
I've seen this resolve some audio codec issues that were causing the phone's mic to not work, dunno if it'll work for your issue but it can't hurt to try.
best of luck
bl4ck0ut
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
mrlinux11 said:
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
Click to expand...
Click to collapse
I have the same problem (screen randomly locks up once or twice a day, buttons dead) and have found the above "solution" to work perfectly, also. The problem however is that pressing the power button twice and unlocking the phone is not exactly elegant especially if the screen locks while you are trying to answer an incoming call.
I changed my battery settings to "performance mode" as I read somewhere that that might help. I will let you know if that seems to resolve the issue.
Changing battery setting doesn't seem to do anything. I still get my share of frozen/locked up screens a few times a day. Still have not figured out how to replicate the behavior. It really does seem random.
I've been suffering from this as well, I'm going to try to exchange my phone and see if that helps.
Exchanged my phone today. So far I haven't seen any locked/frozen screen issues. I am relieved. Maybe there are just a few bad units out there.
Also for what it is worth ... the lady at AT&T told me that taking out the battery while the phone is on would fix it. Since I never figured out how to replicate the behavior I couldn't verify that her suggestion would indeed actually fix the problem and demanded an exchange anyways.
atrix does lock up and have glitches
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
It happened to me as well. I had installed some apps but when it froze it had been off (the screen that is) so it was sitting then when I tried to open it by pressing the power button the green light came on but it would not wake. I removed the battery, replaced it then it did the same thing again (including the green light). I removed and installed the battery once more then it was fine. It must have been something in the backround but not sure as to what that was. Hasnt happened again though.
pedroosan said:
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
Click to expand...
Click to collapse
strange, skype worked for me... oh well.
did you ever find a solution for the lockup issue, have the same thing, very frustrating but not as frequent as you thankfully.
My Atrix started to freeze up when I undervolted the CPU using SetCPU and I would have to pull the battery out and restart it. I increased the voltage settings and it hasn't locked up since, so if you have undervolted your CPU and your phone is locking up, you should increase the voltages.
Hey guys,
I did some searching around the web regarding the issue with my N7 and couldn't find anything, so my apologizes if this has been asked before.
The issue I am having is, when my N7 has been sleeping for a while, (on or off charger) it will get "stuck". It won't wake up when I push the power button (or at least the screen won't illuminate). I can hard reset it by holding power+volup+voldown but that gets kinda irritating when I just want to quickly use it and put it away.
It doesn't appear to be causing a battery drain, it's almost like it's a sleep and just won't wake up. I am currently using CNA 3.6.6 with the latest franco kernel. I do not have a case at the moment (it's in the mail). I will be attempting a different ROM tonight to see if it retains the problem.
I have a Galaxy Nexus and sometimes it will fail to accept touch input, but the power/volume buttons have always still worked.
Any ideas?
EDIT: Can't find the delete button, but found a similar posting here: http://forum.xda-developers.com/showthread.php?p=32819135#post32819135
Try disabling auto-brightness and see if that stops the problem recurring.
Sent from my Nexus 7
Thanks
I saw that in the previous post, it appears to have worked. Any idea if there is as fix in the works?
I did it a search on here and Google, but besides one person on another forum having the same problem, I couldn't find anything. So sorry if this has been mentioned before.
The problem I am seeing is that sometimes (can't say what causes it) the screen simply won't turn off unless I do it by pressing the power button. This happened about three or four times in total and it seems unless I reboot the phone, the screen would just stay on, if I don't press the power button. I am on stock Android and the phone is not rooted and the phone is set to switch off the screen after 30 seconds.
Anyone else experienced this problem or does anyone know what the cause could be?
denyo1977 said:
I did it a search on here and Google, but besides one person on another forum having the same problem, I couldn't find anything. So sorry if this has been mentioned before.
The problem I am seeing is that sometimes (can't say what causes it) the screen simply won't turn off unless I do it by pressing the power button. This happened about three or four times in total and it seems unless I reboot the phone, the screen would just stay on, if I don't press the power button. I am on stock Android and the phone is not rooted and the phone is set to switch off the screen after 30 seconds.
Anyone else experienced this problem or does anyone know what the cause could be?
Click to expand...
Click to collapse
Could be a rogue app that's keeping your screen on, happened to me on another buggy device as well. Try using Batter Battery Stats for a while (day or 2, 3) and see if there's anything that's keeping your phone from sleeping.