[Q] Kies not connecting with my note 3 with Mac 10.9 - Galaxy Note 3 Q&A, Help & Troubleshooting

Try to uninstall & Install kies on my Mac book pro running 10.9 Mavericks,also tried to reinstall driver threw kies but note 3 is not getting connected,with windows its connecting without any problem,kindly Help.

If you have android file transfer remove that
Sent from my SM-N900 using Tapatalk

deadlyheart4u said:
If you have android file transfer remove that
Sent from my SM-N900 using Tapatalk
Click to expand...
Click to collapse
Thanks for quick reply,Removed android file transfer completely after that uninstalled & installed kies again but circle next to connecting is keep moving & in note 3 there is a long message saying unable to find software on your pc.........
is there is anything else I can do?

Restart mac and phone
Sent from my SM-N900 using Tapatalk

jdomadia said:
Try to uninstall & Install kies on my Mac book pro running 10.9 Mavericks,also tried to reinstall driver threw kies but note 3 is not getting connected,with windows its connecting without any problem,kindly Help.
Click to expand...
Click to collapse
Try changing the settings plug it in pull down the notification and choose the other usb setting
If not have you got usb debugging on

jaythenut said:
Try changing the settings plug it in pull down the notification and choose the other usb setting
If not have you got usb debugging on
Click to expand...
Click to collapse
Try changing settings in to camera mode but immediately message came kies not supported this mode so change again to same,on off mobile yes & usb debugging on off also tried.

jdomadia said:
Try changing settings in to camera mode but immediately message came kies not supported this mode so change again to same,on off mobile yes & usb debugging on off also tried.
Click to expand...
Click to collapse
Strange works on my Mac you do have kies 3

I m using kies 3, yes it's strange, actually it was connecting before but for some other reason I fectory reset, mobile other features working very well.
Sent from my SM-N9005 using xda app-developers app

jdomadia said:
I m using kies 3, yes it's strange, actually it was connecting before but for some other reason I fectory reset, mobile other features working very well.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
I know that it's not the answer but install airdroid from Google play at least you're be able to transfer stuff

The problem I have with Kies with my mac is I go to backup my note 3 and now it just hangs at a random point during the backup. When I got the phone it backed it up just fine.
Grrr
any other suggestions for backing up the phone similar to how itunes backs up an iphone?

redrover69 said:
The problem I have with Kies with my mac is I go to backup my note 3 and now it just hangs at a random point during the backup. When I got the phone it backed it up just fine.
Grrr
any other suggestions for backing up the phone similar to how itunes backs up an iphone?
Click to expand...
Click to collapse
Are you rooted?

Nope. Not rooted. Forgot to mention that I don't think I can root on att on a mac yet anyway.
Sent from my SAMSUNG-SM-N900A using Tapatalk

Bump
So Im still having issues...Not rooted...
Went to samsung kiosk at best buy he put my note 3 in developer mode.
Come home still started to backup and then it started hanging.
I deleted kies reinstalled and it worked.
Last night I go to backup again...same issue. Locks up and hangs....
I dont understand whats the problem here!

Related

Samsung Kies

Does it recognize any of your devices? x) It doesn't recogize my Vibrant
Wasn't sure if this was supposed to go in Q/A or general because many people might have this problem
I got the newest Kies btw. v1.5.3.10103_100
Same problem here!
Just came here looking for a solution... anyone?
65 view and none of them had this problem? =[
kies never work for me. will never install it again =[
Use kies mini and windows XP seem to work. Its clunky software to begin with.
Sent from my SGH-T959 using XDA App
Do you have a different launcher installed, if so you have to go into settings > manage applications>( whatever launcher your using) clear defaults. Now press the home keys and press the touchwiz launcher when it ask you which one you want now open kies on your pc then on your phone go to settings> application>usb settings> check samsung kies. Now plug in your phone into your usb thats plugged into your pc enjoy.
AND YES USE KIES MINI!
Sent from my SGH-T959 using XDA App
AustinKnight45 said:
Do you have a different launcher installed, if so you have to go into settings > manage applications>( whatever launcher your using) clear defaults. Now press the home keys and press the touchwiz launcher when it ask you which one you want now open kies on your pc then on your phone go to settings> application>usb settings> check samsung kies. Now plug in your phone into your usb thats plugged into your pc enjoy.
AND YES USE KIES MINI!
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Arent you suppose to turn on usb debugging on after samsung kies
Sent from my SGH-T959 using XDA App
hitman818 said:
Arent you suppose to turn on usb debugging on after samsung kies
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
No you can if you want.
Sent from my SGH-T959 using XDA App
Do you have the current "Samsung Vibrant USB" drivers for your OS ?
serendipityguy said:
Do you have the current "Samsung Vibrant USB" drivers for your OS ?
Click to expand...
Click to collapse
Kies mini should install samsung drivers when you install kies.
Sent from my SGH-T959 using XDA App
Haha, it still doesn't detect my phone
Kies mini works for me on Win 7 32bit but not Win 7 64bit.
Oh and for those that it's not recognising are you selecting Kies in the USB options? Settings/Applications/USB Settings. Just a thought not trying to be a wise a**.
draikz said:
Haha, it still doesn't detect my phone
Click to expand...
Click to collapse
Can you tell us exactly what your doing, I mean if you can't get it to work from the instructions I gave you then theres really not much more me or anyone else can help with.
Sent from my SGH-T959 using XDA App
hitman818 said:
Arent you suppose to turn on usb debugging on after samsung kies
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
AustinKnight45 said:
No you can if you want.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Having USB debugging will cause Kies mini to not see your phone. So USB debugging (unchecked), Kies (Firmware Update)(Checked)
Wow....lots of misinformation here.
You are doing nothing wrong. Latest Kies says Vibrant is not supported. See my earlier post here:
http://forum.xda-developers.com/showthread.php?t=838749
If the earlier version doesn't work, then try unmounting your SD card for the sync (if that's what you are trying to do). You can remount after the sync.
Hope this helps. It's ridiculous that Kies is not supported for US phones. Why can't I sync with Outlook? Completely unacceptable. My next phone will be HTC, since they understand the importance of actually supporting their customers.
BTW....What exactly are you trying to accomplish with Kies? What exactly is happening when you try to connect? MTP problems?
AustinKnight45 said:
Do you have a different launcher installed, if so you have to go into settings > manage applications>( whatever launcher your using) clear defaults. Now press the home keys and press the touchwiz launcher when it ask you which one you want now open kies on your pc then on your phone go to settings> application>usb settings> check samsung kies. Now plug in your phone into your usb thats plugged into your pc enjoy.
AND YES USE KIES MINI!
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
that worked for me!! thanks man, I spent all day trying to get this working...
1° conect the usb cable (you have to set your phone to ask you what kind of connection you want, mass storage, kies, etc..)
2° without selecting one, open kies on your pc (worked with kies and kies mini)
3° select kies mode (doesn't need usb debbugin or anything)
Just a comment, even now I got it working, this software (maybe driver i don't know) is a piece of s#$%..
Older Kies mini worked for the vibrant update..I can't connect either my vibrant or galaxy tab threw kies..I can mount and swap files but update NOPe!
Sent from my SGH-T849 using XDA App

Odin3: keeps saying Removed, Added ..

Hey all,
I am attempting to restore Vibrant back to 2.1 in order to try out Samsung's official 2.2. When I go into Download Mode and plug up to the PC, ODIN detects the phone, but it will randomly give the noise where you unplug something from USB, and ODIN will say removed, then almost immediately say my phone is added again. I'm nervous to try flashing at this point because I don't want that to happen while I'm restoring to 2.1.
I'm running Windows 7 x64. Has anyone had this problem?
Run as admin..
jmcghee1973 said:
Run as admin..
Click to expand...
Click to collapse
The problem still persists after doing this.
Passtschon said:
The problem still persists after doing this.
Click to expand...
Click to collapse
Reboot the pc and try a different usb port then make sure odin is open before you plug the phone into the pc.
Sent from my SGH-T959 using XDA App
MoWeb said:
Reboot the pc and try a different usb port then make sure odin is open before you plug the phone into the pc.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Tried this as well, no different result.
Windows 7 is saying:
USB device not recognized
Device driver was not successfully installed
Unidentified device: (red x) device unplugged
SAMSUNG Mobile Modem: ready to use
I'm currently using Nero v5 with voodoo lagfix disabled
Sounds like you could have something as simple as a bad or fatigued USB port or cable. I've seen this sort of behavior with USB devices before and it's usually from a port connection making poor or intermittent contact. Whether it's a port on your cable (either end), your phone, or the ports on your PC...hard to say...
Passtschon said:
Tried this as well, no different result.
Windows 7 is saying:
USB device not recognized
Device driver was not successfully installed
Unidentified device: (red x) device unplugged
SAMSUNG Mobile Modem: ready to use
I'm currently using Nero v5 with voodoo lagfix disabled
Click to expand...
Click to collapse
Have you tried reinstalling the drivers from Samsung's Vibrant support page?
Sent from my SGH-T959 using XDA App
MoWeb said:
Have you tried reinstalling the drivers from Samsung's Vibrant support page?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Yes that was the next thing I did. Same result. Is there an issue with the drivers I'm using because of the ROM I'm running? Do I need different drivers?
Passtschon said:
Yes that was the next thing I did. Same result. Is there an issue with the drivers I'm using because of the ROM I'm running? Do I need different drivers?
Click to expand...
Click to collapse
That ROM should have no effect on the drivers. Have you tried installing the drivers by updating the kies program? You might have to install the drivers and software first.
Sent from my SGH-T959 using XDA App
Yes sir, Kies is up to date as well, and says unrecognized device (obviously lol).
As an aside, as I keep trying and trying, now windows is telling me a usb device has malfunctioned, and windows does not recognize it.
Passtschon said:
Yes sir, Kies is up to date as well, and says unrecognized device (obviously lol).
As an aside, as I keep trying and trying, now windows is telling me a usb device has malfunctioned, and windows does not recognize it.
Click to expand...
Click to collapse
To rule out a problem with windows have you tried a different usb device on the pc?
Sent from my SGH-T959 using XDA App
MoWeb said:
To rule out a problem with windows have you tried a different usb device on the pc?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Yes, I just plugged my ipod in and am using it as normal. I am also able to use the phone in mass storage mode as well. The problem only seems to occur when the phone is plugged in during download mode.
I think your driver is corrupt. You should uninstall kies and the usb driver, reboot, and reinstall. Stupid question, have you tried a battery pull on the phone?
Sent from my SGH-T959 using XDA App
MoWeb said:
I think your driver is corrupt. You should uninstall kies and the usb driver, reboot, and reinstall. Stupid question, have you tried a battery pull on the phone?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Ok, I will try that now. I have entered download mode with and without the battery. I will let you know in a few minutes after uninstalling kies and the drivers, and reinstalling the drivers.
Passtschon said:
Yes, I just plugged my ipod in and am using it as normal. I am also able to use the phone in mass storage mode as well. The problem only seems to occur when the phone is plugged in during download mode.
Click to expand...
Click to collapse
When you try odin are you:
1. Opening odin.
2. Selecting the pit and tar files.
3. Putting the phone into download mode.
4. Plugging the phone into the PC.
In that order?
Sent from my SGH-T959 using XDA App
MoWeb said:
When you try odin are you:
1. Opening odin.
2. Selecting the pit and tar files.
3. Putting the phone into download mode.
4. Plugging the phone into the PC.
In that order?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I was opening Odin, putting phone into DL mode, plugging it in, and then messing with the files. When I started the thread this morning it would remove / add constantly, and then it went to not detecting my phone at all and giving me the error message (only in DL mode) once I installed and updated Kies. Reinstalling Samsung drivers now, just rebooted.
Just reinstalled drivers and attempted in the order you provided, and windows is still saying that there was a malfunction with the device.
Can you try a different usb cable?
Kies is still installed right?
Can you use a different pc?
Sent from my SGH-T959 using XDA App
Yes. My sister has the same phone and cable. I'll borrow hers and see if that helps. I appreciate the quick responses, by the way. Thank you very much.
Would the cable only cause it to act up during DL mode and not regular? I can mount normally, etc.
Edit: Odin detects my phone while it's turned on normally. I don't supposed that helps me any.
If there is a bad connection you can have issues.
Sent from my SGH-T959 using XDA App

Confusing Kies

Kies doesn't recognise my phone as it says connecting forever and I don't have download mode or clock work mod recovery!?
Sent from my GT-I9000 using XDA Premium App
Shouldn't this be posted in general? Anyway what are you running (ROM, kernel)? And this mostly happens when don't have your country specific firmware on the phone....
Sent from my GT-I9000 using XDA Premium App
declan8888 said:
Kies doesn't recognise my phone as it says connecting forever and I don't have download mode or clock work mod recovery!?
Sent from my GT-I9000 using XDA Premium App
Click to expand...
Click to collapse
Q&A would have been the better section.
I suppose you're on stock? try connecting to another computer via kies. if it works it's a problem with the kies installation/driver try deinstalling everything and installing it again. If no other computer can recognize it and you're on stock yell at somebody working for your provider and send it in.
Kies is pants. It doesn't do anything apart from use every available resource on your PC. Flash a custom rom and forget about it!
Sent from my GT-I9000 using XDA App
theduckking said:
Q&A would have been the better section.
I suppose you're on stock? try connecting to another computer via kies. if it works it's a problem with the kies installation/driver try deinstalling everything and installing it again. If no other computer can recognize it and you're on stock yell at somebody working for your provider and send it in.
Click to expand...
Click to collapse
Do you mean my provider being vodafone or samsung?
Sent from my GT-I9000 using XDA Premium App
If you are running Kies before connecting your phone, try shutting down Kies competely, connect your phone to your computer, wait untill computer recognizes phone(shouldn't take long), then start up Kies.
It's a method that works for me every time.
Regards
Silverdragondk said:
If you are running Kies before connecting your phone, try shutting down Kies competely, connect your phone to your computer, wait untill computer recognizes phone(shouldn't take long), then start up Kies.
It's a method that works for me every time.
Regards
Click to expand...
Click to collapse
Tried - doesn't work it still comes up with 'Connecting' on keys, and 'initializing' on the phone, then finally 'connected' on the phone but its still connecting on kies..
it's always like that when you use the stock rom, if you want to transfer file, set your usb connection setting as mass storage...
declan8888 said:
Tried - doesn't work it still comes up with 'Connecting' on keys, and 'initializing' on the phone, then finally 'connected' on the phone but its still connecting on kies..
Click to expand...
Click to collapse
Run kies as administrator, if this doesnt work open kies and click "tools" and then "install Driver"
The fix is here:
http://forum.xda-developers.com/showthread.php?t=997974
sharptr said:
The fix is here:
http://forum.xda-developers.com/showthread.php?t=997974
Click to expand...
Click to collapse
Didn't work.but thanks
Sent from my GT-I9000 using XDA Premium App

Rogers Galaxy S4 PC Connection Problem

I was trying to transfer some music file to my phone, but my Kies (Win 7 64bit and Win 7 32bit) could not detect my phone I tried to re install the drivers several time without any luck, phone still charging by PC and when ever I uninstall driver from PC and connect my phone PC start installing all the driver and install driver without any error but still my phone doesn't show up in kies or in windows and connected devise.
It would be appreciated if some one guide me to resolve this issue.
Thanks,
clean the registry when you uninstall drivers using ccleaner
polish_pat said:
clean the registry when you uninstall drivers using ccleaner
Click to expand...
Click to collapse
Still no luck, Kies still not showing my phone
I restore stock firmware by ODIN and still my phone does not show up in my PC
Any suggestions?
Bump
Sent from my SGH-I337M using xda app-developers app
nomi640 said:
Bump
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
Do you have android debugging checked?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
I tried both with usb debugging and without but no results
Sent from my SGH-I337M using xda app-developers app
Bump
Sent from my SGH-I337M using xda app-developers app
Any help
Sent from my SGH-I337M using xda app-developers app
nomi640 said:
Any help
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
I've never installed Kies in my life, so I can't comment on it's functionality. nor am I stock...but before I rooted and started flashing, my Rogers S4 was stock.
I used the AT&T drivers to get it to connect in debug or MTP mode. Maybe they will help. You can find them HERE. click downloads or see all downloads and then EXE on the right for the USB Drivers...
still no luck
nomi640 said:
still no luck
Click to expand...
Click to collapse
well I know those drivers work for fact. My Rogers S4 was running VLUAMDJ software...my computer installed some drivers but it didn't work...it never showed up. just like your symptoms. I uninstalled my existing Samsung drivers (which I downloaded when I got my Note 2)...reboot...install those drivers I linked you to, connected phone...detected right away and MTP started working as expected.
so you either have issues with your system (software wise), or it's a faulty cable. I'm going to lean towards the latter first. It's not the first time I've seen that. feel free to try another cable...also if you want...plug your phone in and take a shot of dev mgr and paste it so I can review...or PM me the pic if you prefer....
I thought kies had a troubleshooting mode. Have you tried that? It is referenced I the noob rooting video.
Here is pic for my dev mngr, I tried 3 usb cable, kies troubleshooting but still not showing up, when I plug my phone kies start-up but does phone does not show up in computer or kies.
Thanks for all reply, I can't send phone to Samsung for repair either because I bought from kijiji and Samsung warranty is not transferable
xtechx said:
well I know those drivers work for fact. My Rogers S4 was running VLUAMDJ software...my computer installed some drivers but it didn't work...it never showed up. just like your symptoms. I uninstalled my existing Samsung drivers (which I downloaded when I got my Note 2)...reboot...install those drivers I linked you to, connected phone...detected right away and MTP started working as expected.
so you either have issues with your system (software wise), or it's a faulty cable. I'm going to lean towards the latter first. It's not the first time I've seen that. feel free to try another cable...also if you want...plug your phone in and take a shot of dev mgr and paste it so I can review...or PM me the pic if you prefer....
Click to expand...
Click to collapse
Any idea?
nomi640 said:
Any idea?
Click to expand...
Click to collapse
sorry forgot about the thread, my apologies. I haven't been using tapatalk as much recently, and that's where I used to check my participated threads.
I don't have those devices under ports if I have usb debugging on or off...weird. I'm on win8 x64...the only thing I didn't expand was Portable devices...I only have the two references in my dev mgr....
can you try uninstalling all the detected devices in dev mgr, and delete the driver from the system when doing so? then disconnect the phone, reboot, install those at&t drivers, then plug the phone in and test?
I want to recommend removing Kies before all of that, but not sure if you used it in the past, where it store the backed up data, etc..if you've never used it then please do uninstall Kies before what I mention above...
let me know.
Tried everything but no luck
Sent from my SGH-I337M using xda app-developers app
nomi640 said:
Tried everything but no luck
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
I've installed those drivers on 3 different windows 7 systems this week and not one has failed to recognize MTP on the device first try...I even soft bricked my device a couple days ago, odin'ed back to VLUAMDJ stock, installed drivers on a win8 system that had never had an Android device plugged into it and wasn't connected to the internet (just installed those at&t drivers from a usb drive)...guess what...worked again..
It shouldn't work so easily for soo many people then not at all for you. I'm baffled at how easily it works for me even, and I've been trying to make it not work. I"m a technician I enjoy trying to break things to see if I can duplicate an issue, and fix it....and I can't duplicate your issue.
either something to with your USB port(s), or drivers (either mobo chipset or usb), or windows installation. if you have usb that are controller by a chipset like Intel then other USB that are another chipset, try on the other "bank" so to speak...you'd have ot know how to look for that if you had it though...or try it on someone elses computer with those at&t drivers. don't connect the phone until you install the drivers.
if it's not usb port(s), drivers, or the windows installation you either have 3 bad micro USB or you have a faulty USB port on your phone. or pocket lint preventing a proper connection (although I've assumed you've looked for that already)...those are the only things left.
Still no luck
Sent from my SGH-I337M using xda app-developers app

[Q] Help stuck on "System Software not authrized by AT&T has been found on your phone

[Q] Help stuck on "System Software not authrized by AT&T has been found on your phone
Well as the title says thats exactly what happened. It happened when I booted to recovery on Rashr recovery tools. Mistake on my part. I also know that there are similar threads, but I've already tried them out but they don't work for me. So I thought this would be the best way. The situation is well... its stuck on that error message. I tried to factory reset with ODIN but ODIN never detects my phone when I plug it in. I already tried taking the battery out and putting it back in. Then i tried Kies, but no luck there either since I can't find the serial number on the back of the phone sticker nor on the box of the phone. Does this mean my phone is dead?
Odin will work. You just need to get it to recognize your device. You have a usb driver issue. You need to install the court drivers. Kies should have done that but it can get in the way of Odin. Uninstall kies but keep the drivers and try Odin again.
Sent from my Nexus 5 using XDA Free mobile app
Okay I uninstalled kies, and updated my drivers to 1.5.45 on the Samsung website, but Odin still doesn't detect it. I feel like I'm missing something.
Psysora said:
Okay I uninstalled kies, and updated my drivers to 1.5.45 on the Samsung website, but Odin still doesn't detect it. I feel like I'm missing something.
Click to expand...
Click to collapse
Are you using Windows 8? You need to allow it to use unsigned drivers. Google how to do that if you do
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Are you using Windows 8? You need to allow it to use unsigned drivers. Google how to do that if you do
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
No, I'm on Windows 7 Home Premium.
Psysora said:
No, I'm on Windows 7 Home Premium.
Click to expand...
Click to collapse
With your device plugged into the pc, go to device manager. There's probably an exclamation mark on one of the usbs. That's the one having the issues. Right click on it and up date the driver. Go to where it say let me pick from a list on the computer. Pick the Samsung adb android interface, or something along those lines.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
With your device plugged into the pc, go to device manager. There's probably an exclamation mark on one of the usbs. That's the one having the issues. Right click on it and up date the driver. Go to where it say let me pick from a list on the computer. Pick the Samsung adb android interface, or something along those lines.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks a lot for the help, but oddly enough when I was about to try your idea i entered download mode to install a custom os. Of course
I didn't need to not I restarted my phone, and VIOLIA it works. Seriously what a turn of events. It now works perfectly. But, seriously thanks man, if that didn't happen just now I know for sure you would've helped me out and my phone would work. This was really just a shortcut if you think about it. Either way thanks a lot you were a great help.
Psysora said:
Thanks a lot for the help, but oddly enough when I was about to try your idea i entered download mode to install a custom os. Of course
I didn't need to not I restarted my phone, and VIOLIA it works. Seriously what a turn of events. It now works perfectly. But, seriously thanks man, if that didn't happen just now I know for sure you would've helped me out and my phone would work. This was really just a shortcut if you think about it. Either way thanks a lot you were a great help.
Click to expand...
Click to collapse
No problem, just glad it's working for you
Sent from my Nexus 5 using XDA Free mobile app

Categories

Resources