Today I've the problem again, the notification simply doesn't work, it looks like the sensor is failing or something because I took it out of the pocket, as usual, and it doesn't light on... having to use the power button again...
It happened other time, some weeks after I bought it... complaining with the technical support on Moto Care, without results, so I've factory reset and wipe everything, and it works...
So, my first guess is that the cache of Active Notification may have some guilty on that, but I can't find the app from it to clean and check if it works. Does anyone knows what app is it?
I'm not gonna to factory reset this time, it simply not useful as a solution.
Does anyone have/had this problem?
Regards,
It happened to be one time. I found the solution to be simply disabling Active Notifications and then re-enabling it.
Julianocas said:
It happened other time, some weeks after I bought it... complaining with the technical support on Moto Care, without results, so I've factory reset and wipe everything, and it works...
Click to expand...
Click to collapse
If a factory reset fixes it, it's probably not a sensor issue. It's possible that an app you've installed is interfering with it somehow - do you have any kind of root apps, or apps that play with system resources (like process managers/Greenify/etc.), or apps that control notifications?
I've noticed this on 4.4 a few times, as well as the lag on unlocking from AN a few times, too. Then again, I'm still on the leak, so that may have something to do with it.
Case maybe? Make sure the screen is clean. That proximity sensor is sensitive.
I think I found the problem.
The app management of what will show on active notification... don't active any of those that did not come checked after a reset. I did check some "Google's" for active notification.
Related
Hi all,
Let me preface this by saying I am trying to avoid a factory reset if possible. I have had a hard time getting my phone to where it is now, with many software glitches and boot loops along the way, and I'd like to avoid going down that road again, if possible.
I have recently lost all vibration on my S4. It doesn't even vibrate during startup/shut down loops. I am rooted but running a stock ROM. In order to see if this is a hardware problem, I tried *#7353# and clicked "Vibration" and nothing happens.
My question is this: is this text not working definitive evidence that the issue is hardware-related? Many forum posts suggest a factory reset to resolve vibration issues, but like I said I'd prefer to avoid this. Is there any chance my vibration issue is still a software problem or can I confirm from the test mode not working that it is definitely hardware?
Thanks.
cpmcguir said:
Hi all,
Let me preface this by saying I am trying to avoid a factory reset if possible. I have had a hard time getting my phone to where it is now, with many software glitches and boot loops along the way, and I'd like to avoid going down that road again, if possible.
I have recently lost all vibration on my S4. It doesn't even vibrate during startup/shut down loops. I am rooted but running a stock ROM. In order to see if this is a hardware problem, I tried *#7353# and clicked "Vibration" and nothing happens.
My question is this: is this text not working definitive evidence that the issue is hardware-related? Many forum posts suggest a factory reset to resolve vibration issues, but like I said I'd prefer to avoid this. Is there any chance my vibration issue is still a software problem or can I confirm from the test mode not working that it is definitely hardware?
Thanks.
Click to expand...
Click to collapse
The saying goes, if it walks like a duck, talks like a duck and quacks like one, usually..it's a duck, in my time repairing the S4, I've had vibration motors fail. If it's not even vibrating at boot-up then it's definitely hardware. Only instance I'd say it were software is if it vibrated at boot, but wouldn't anywhere else in the system. It's a very easy repair, and inexpensive to replace. Also if you've rooted, do you have a custom recovery installed? If so backup the current rom/stock and restore/flash a new rom to see if it remedies the issue, otherwise hardware hands down! Hope this helps!
Over the past week or so, I've noticed a couple of really concerning problems with my T-mo Galaxy S7 edge:
The home button stops responding while the rest of the phone functions normally. (https://youtu.be/CEj1CrRbdkI)
The phone entirely hangs up for a significant period of time (1 min - 5 mins) and doesn't respond to any buttons or input, sometimes leading to a restart (https://youtu.be/wuo1Ngc9bqE, https://youtu.be/UXwIPle5rHw)
These problems happen completely randomly - whether I'm at home, work, on a train, it doesn't matter. The app or screen that I'm on doesn't matter as well. The videos I captured were just examples from today, after a fresh factory reset. I'm not sure what else to do at this point. Any suggestions?
Edit: I should also add that I recently sent in my phone to Samsung for a screen replacement (which involves swapping out the entire front plate). I wonder if they messed something up on the hardware side ...
That defenetly looks like it could be a hardware defect my friend. Sorry but your home button looks gone. Anything sticky you had on your hands? Children?
Sent from my SM-G935T using Tapatalk
nano303 said:
That defenetly looks like it could be a hardware defect my friend. Sorry but your home button looks gone. Anything sticky you had on your hands? Children?
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Nothing sticky, no, but you're right that it could be a hardware thing. Since Samsung replaced the entire front plate (including the home button, soft buttons, volume and power buttons) it could be that. It doesn't explain the complete hangups either though ... I clocked the latest one at EIGHT MINUTES. That's how long the phone was hung up before deciding to restart on its own. Really strange. I might just get it replaced through T-mobile instead of engaging Samsung again.
An update: I took it to the T-mobile store for a check, and the rep there discovered that there was something like 1.5GB of data sitting in my cache (which somehow escaped clearing from two factory resets - access it by Settings > Storage > Internal Storage > Cache data). I also refrained from disabling any of the stock apps. It's been less than a day but so far the problems haven't resurfaced.
I proceed with cautious optimism.
Thank you very much for the info! I am having the same issue, I hope this helps me out. Currently I have 1.38 g of cached data. fingers crossed.
fatannasty said:
Thank you very much for the info! I am having the same issue, I hope this helps me out. Currently I have 1.38 g of cached data. fingers crossed.
Click to expand...
Click to collapse
No problem! Please keep us updated here if clearing the cache worked for you too. I want to make sure that the cache is the actual cause of the hang-ups. I still don't understand how it was unaffected even after two factory resets
Used to have reboot issues
I was wondering if you have the Samsung Good Lock installed?? I had it enabled for about 2 weeks and would get random reboots and the phone would become unresponsive. I tried everything to get rid of the problem but couldn't figure it out. Make a long story short, I unistalled Good Lock and no more reboots or issues. Worth a shot at least.
Also did you have saved fingerprints? I know on my Note 4 if you reset your phone when you had fingerprints setup that would cause issues because of how they are saved.
Sent from my SM-G935T using XDA-Developers mobile app
sevengroove said:
An update: I took it to the T-mobile store for a check, and the rep there discovered that there was something like 1.5GB of data sitting in my cache (which somehow escaped clearing from two factory resets - access it by Settings > Storage > Internal Storage > Cache data). I also refrained from disabling any of the stock apps. It's been less than a day but so far the problems haven't resurfaced.
I proceed with cautious optimism.
Click to expand...
Click to collapse
Bahaha! I had 4.3 GB. I was wondering why things seemed slow!
I do not have Good Lock installed, but I'll make sure to watch out for that one in the future.
I did have saved fingerprints, but they always got cleared after the factory reset. Besides, the problems existed before I decided to do the factory resets so maybe that isn't the issue.
4.3GB is high! But again I've been using the phone for just 3+ months (and only 1 month since I received it back from Samsung). We've all used phones for far longer than that without hte need to actively clear any cache. So I don't know, it still seems weird.
After 2 days since clearing the cache, the hang-ups seem to have stopped but I still noticed the home button being unresponsive a couple of times. It seems like they are separate issues, and I may still put in for a warranty replacement with T-mo for the home button issue if it persists.
Gah I don't know how to work multi-quote here sorry lol.
Final update: both problems are back in full swing. I even tried a 'hard reset' through recovery mode a couple of times and set my phone up as a new device (as opposed to restoring all my apps during setup). Stuck with stock everything, and did not disable any bloatware. Only apps I installed were Whatsapp, Inbox, and google Keyboard. Removed my SD card just in case. Still, both the problems highlighted in the first post continue to happen.
Based on the evidence I cannot see how this can be a software problem alone. Called in for a warranty replacement through T-mobile, which I should be receiving early next week.
Definitely a hardware problem.
Sent from my SM-G935T using XDA-Developers mobile app
joe1blue said:
Definitely a hardware problem.
Sent from my SM-G935T using XDA-Developers mobile app
Click to expand...
Click to collapse
Yea - kind of f*cked up that Samsung created a new problem for my phone while fixing the original issue (cracked screen). I specifically chose to send it to them and not a local store or even Staples (yup, they do repairs now lol) because I wanted to avoid complications ... smh.
sevengroove said:
No problem! Please keep us updated here if clearing the cache worked for you too. I want to make sure that the cache is the actual cause of the hang-ups. I still don't understand how it was unaffected even after two factory resets
Click to expand...
Click to collapse
So far my phone is still running great!
fatannasty said:
So far my phone is still running great!
Click to expand...
Click to collapse
I just got my replacement unit yesterday and it's been performing like a champ. I set it up as a new device to play it safe, but since then I've installed most of the apps that I use and have been able to disable all the bloatware without problems.
Pretty much confirms that there was a f*ck up with the screen repair on my original unit that ruined the home button functionality (and more, probably).
A note about those looking to do a warranty replacement through T-mobile: If you do not have insurance on the phone through them, they charge a $20 warranty service replacement fee AND a $20 shipping fee. Neither of these fees were revealed to me when I processed the replacement over the phone. Very under-handed on their part, especially because in that conversation with the T-mo rep I actually talked about how sending it back to Samsung was one of my options (for free, but they take 7-9 days to 'process' the replacement). Shameful on that rep's part.
sevengroove said:
I do not have Good Lock installed, but I'll make sure to watch out for that one in the future.
I did have saved fingerprints, but they always got cleared after the factory reset. Besides, the problems existed before I decided to do the factory resets so maybe that isn't the issue.
4.3GB is high! But again I've been using the phone for just 3+ months (and only 1 month since I received it back from Samsung). We've all used phones for far longer than that without hte need to actively clear any cache. So I don't know, it still seems weird.
After 2 days since clearing the cache, the hang-ups seem to have stopped but I still noticed the home button being unresponsive a couple of times. It seems like they are separate issues, and I may still put in for a warranty replacement with T-mo for the home button issue if it persists.
Gah I don't know how to work multi-quote here sorry lol.
Click to expand...
Click to collapse
The fingerprints are stored in a weird way. A factory reset does make it look like they are cleared, but for some reason if you don't manually clear them before you factory reset the phone develops a lag. I have no idea why, I just know it was an issue on the Note 4/5 so I am not surprised it is an issue on this device as well.
ShrekOpher said:
The fingerprints are stored in a weird way. A factory reset does make it look like they are cleared, but for some reason if you don't manually clear them before you factory reset the phone develops a lag. I have no idea why, I just know it was an issue on the Note 4/5 so I am not surprised it is an issue on this device as well.
Click to expand...
Click to collapse
Oh that's really interesting - it's really a shame that Samsung doesn't sort these issues out. It's actually concerning to know that my fingerprint profile could be residually passed on with my device to a new owner because it didn't clear out with a factory reset like it was supposed to.
Hello all!
Yesterday I was 9gagging in my bed, and I noticed that little led started constantly lighting. Tried 2-3x to reboot but nothing happened, after the startup it started to light again... https://imgur.com/a/m4FK9lC You can see it in the picture.
Other question:
My screen rotation is also bugged. Tried to fix that with those reboots, but again nothing happened. I can not rotate my phone. (Only youtube fullscreen rotates the image, anything else stays horizontal)
Maybe its time for a ROM? The system starting to fall apart, had numerous random reboots etc. But I am afraid that with the ROM, a I will have a lot of other problems, like bluetooth and wifi not working together, camera is gonna be ****ty without LG's app.
What should i do?
AlienAnarchy said:
Hello all!
Yesterday I was 9gagging in my bed, and I noticed that little led started constantly lighting. Tried 2-3x to reboot but nothing happened, after the startup it started to light again... https://imgur.com/a/m4FK9lC You can see it in the picture.
Click to expand...
Click to collapse
That is the proximity sensor, and it is a normal behavior, otherwise it couldn't do its job
Yeah i know, but it should not light 24/7 and it did not light 24/7 before. Its a weird bug. And its really annoying... Especially at night...
Have you tried factory reset? Ib know it's the easy answer but I think it's the best in your case.
Anyway, it seems like a hardware issue, so if it persists after factory reset, I would send the phone to repair (i hope is still under warranty)
...
AlienAnarchy said:
Yeah i know, but it should not light 24/7
Click to expand...
Click to collapse
Yes it does. It turns off AOD in your pocket, raise-to-pick-up, screen off when in call.
There are a lot of actions connected to this sensor.
Btw, mine is also on all the time.
Sent from my LG-H870 using Tapatalk
AlienAnarchy said:
Hello all!
Yesterday I was 9gagging in my bed, and I noticed that little led started constantly lighting. Tried 2-3x to reboot but nothing happened, after the startup it started to light again... https://imgur.com/a/m4FK9lC You can see it in the picture.
Other question:
My screen rotation is also bugged. Tried to fix that with those reboots, but again nothing happened. I can not rotate my phone. (Only youtube fullscreen rotates the image, anything else stays horizontal)
Maybe its time for a ROM? The system starting to fall apart, had numerous random reboots etc. But I am afraid that with the ROM, a I will have a lot of other problems, like bluetooth and wifi not working together, camera is gonna be ****ty without LG's app.
What should i do?
Click to expand...
Click to collapse
Do you use automatic brightness?
blackhawk_LA said:
Have you tried factory reset? Ib know it's the easy answer but I think it's the best in your case.
Anyway, it seems like a hardware issue, so if it persists after factory reset, I would send the phone to repair (i hope is still under warranty)
Click to expand...
Click to collapse
Just tried factory reset now for the rotation bug, it looks like I somehow totally broke it. I used pixel live wallpapers, especially the Zion national park one which used the accelerometer constantly. Tried a numerous kind of calibration apps, and all of them failed.
Totally hopeless now, i have to use a ****ty app to rotate my screen every time :/
blackhawk_LA said:
Have you tried factory reset? Ib know it's the easy answer but I think it's the best in your case.
Anyway, it seems like a hardware issue, so if it persists after factory reset, I would send the phone to repair (i hope is still under warranty)
Click to expand...
Click to collapse
fallenwout said:
Yes it does. It turns off AOD in your pocket, raise-to-pick-up, screen off when in call.
There are a lot of actions connected to this sensor.
Btw, mine is also on all the time.
Sent from my LG-H870 using Tapatalk
Click to expand...
Click to collapse
Thanks for the answer, any idea about the accelerometer problem. (After factory reset its still not working)
Been a while since I had any issues with a phone I couldn't fix, but this is usually the best place to come when you run into something weird. Whilst I very much suspect that my phone has reached the end, there maybe something I can do if someone here has seen this before and managed to fix it.
A couple of days ago my phone started acting weird. Google assistant would start up for no apparent reason. Sometimes if I was in an app I'd just get a pop-up message but at other times I'd be taken to my home screen. The frequency came and went, but at it's worst it would happen every few seconds and would last for a good 5-10 minutes.
Thought it was just something weird in the OS so I booted back to the factory reset menu, wiped the cache and the system partition and started again. That didn't work. The start-iup process began with voice assistant turned on and every button click requiring activation and double clicking. I've since tried 5 factory resets.
I've disabled Google Assistant now and removed any updates. I've wiped out it's cache and tried all of the settings to make it stop so I no longer get Google Assisitant launching, but I do get something happening which asks me to "complete action using" and shows me the Samsung internet app, S Voice and Quick dial.
This is making me wonder if I'm looking at a hardware problem. I've switched everything off and given everything a good clean just in case one of the buttons has something stuck in it but that hasn't changed the situation.
If anyone here has any ideas or suggestions then they would be very gratefully received.
Thank you
Clean dalvik cache and update stock software through odin or custom rom may solve your problem
Thanks, will give it a go, forgot about the dalvik cache in the last reset so a good heads up. Will have to look into Odin, not had to use that in years.
I purchased a Mi 9t a few days ago, and I'm experiencing a recurring issue that I can't seem to solve.
From time to time, the UI will simply crash. I can still see my apps but I can't open them, and the notification bar on top of the display just disappears. I can't access anything and my only solution is to reboot. Sometimes I'll have to reboot multiple times a day, which gets old quite quickly.
Most of the time it seems the issue occurs when I'm trying to go to the home screen, whether with gestures or with the home button.
- At first I thought it was a conflict between the gestures in Nova launcher and the gestures of the phone. Turning them off in Nova didn't fix it, so I tried to disable the phone ones and started using the navigation bar, but it didn't fix the issue either.
- I did clean Nova launcher's cache along with the system launcher's one, didn't fix anything.
- I tried to do a full factory reset, it didn't fix anything either.
- I tried to disable the search bar, didn't fix it.
- I tried using another launcher, didn't work.
- Using the system launcher didn't work.
I'll add that my phone and apps are all up to date.
I didn't find anything helpful on the internet, and now I'm out of ideas. Is it software, or could it be hardware ? I can still send the phone back and get a replacement, should I ?
Thanks for your input !
Stengah_ said:
I purchased a Mi 9t a few days ago, and I'm experiencing a recurring issue that I can't seem to solve.
From time to time, the UI will simply crash. I can still see my apps but I can't open them, and the notification bar on top of the display just disappears. I can't access anything and my only solution is to reboot. Sometimes I'll have to reboot multiple times a day, which gets old quite quickly.
Most of the time it seems the issue occurs when I'm trying to go to the home screen, whether with gestures or with the home button.
- At first I thought it was a conflict between the gestures in Nova launcher and the gestures of the phone. Turning them off in Nova didn't fix it, so I tried to disable the phone ones and started using the navigation bar, but it didn't fix the issue either.
- I did clean Nova launcher's cache along with the system launcher's one, didn't fix anything.
- I tried to do a full factory reset, it didn't fix anything either.
- I tried to disable the search bar, didn't fix it.
- I tried using another launcher, didn't work.
- Using the system launcher didn't work.
I'll add that my phone and apps are all up to date.
I didn't find anything helpful on the internet, and now I'm out of ideas. Is it software, or could it be hardware ? I can still send the phone back and get a replacement, should I ?
Thanks for your input !
Click to expand...
Click to collapse
Hi there,
When you did a full factory reset did you start from scratch or did you import your backup?
If you did it with your backup once you were setting up your phone again, it may be some app that you have recently installed.
If you did factory reset (without restoring your backup) and still experience the same issue it could be Software/hardware issue (software being more likely) and yes you should send your phone for repair or get a replacement phone.
But before you do I would advise you to wait until another software update / Security patch is out and see if that resolves the issue for you if it does it was software issue if it does not it is a hardware issue.
Hope this helps
Thank you for taking the time to write an answer, I appreciate it !
Because of a delivery error I received a second device, so I decided to switch and send back the first one. I also suspected that it was more likely to be software rather than hardware, but thought I'd do it just in case. So far the issue happened once on the new device.
You raise a good point I hadn't thought about. I transferred the data from my old phone to the new one, at first. When I did a factory reset I entirely wiped the data on the phone, however I had backed up my data with Google and the Mi cloud, which I restored.
I think I'll try doing an entirely clean install if the issue persists. Thanks you !