Related
When I try to load videos in both the YouTube app and those embedded in the browser or Facebook the videos will not load. This problem only happens while on Wi-Fi. If I turn Wi-Fi off and switch to Cellular Data the videos then load fine. YouTube gives the error "Connection to Server Lost, Touch to Retry" it never reconnects no matter how many times you touch it. All other video errors just say "Sorry, this video cannot be played."
Additional Information: I'm running Android 4.3, just updated last week. No custom firmware, nor is my device rooted. This problem happens on both the Wi-Fi at home and at work.
Any ideas?
Dude your not alone.. It's the stupid 4.3 update... every time I get home I have to reboot my phone just for wifi to work on YouTube and any video streaming app.. very annoying.. gonna call sprint and report.. you should report it too.. is you nfc working. Mine can't recognize tapping to another phone....
Sent from my SPH-L720 using xda app-developers app
cr0wst said:
When I try to load videos in both the YouTube app and those embedded in the browser or Facebook the videos will not load. This problem only happens while on Wi-Fi. If I turn Wi-Fi off and switch to Cellular Data the videos then load fine. YouTube gives the error "Connection to Server Lost, Touch to Retry" it never reconnects no matter how many times you touch it. All other video errors just say "Sorry, this video cannot be played."
Additional Information: I'm running Android 4.3, just updated last week. No custom firmware, nor is my device rooted. This problem happens on both the Wi-Fi at home and at work.
Any ideas?
Click to expand...
Click to collapse
This is going to sound stupid, but it worked for me. My YouTube wouldn't work on WiFi and I searched and found some year-old threads that said to update the Google Play Movies and Video. I had that disabled (stock / Sprint / 4.3). I turned it back on and updated it, rebooted the phone and now everything works fine. I left it enabled this time. YMMV I hope this helps.
My phone is 100% stock, I got the update OTA like an average subscriber would.
I'm having the SAME problem. Youtube DOES NOT WORK on wifi after the update, will only work on 3G/4G (probably 1xRTT too if that even exists anymore).
This includes INSIDE web browsers on the phone like CHROME. This means it's not just the Youtube app but something else causing this problem. The error is immediately displayed when you try to hit play and does not attempt to try to load the video first. What is going on?
Nikonmikon you just have to reboot each time it doesn't work.. it's annoying for now. I find that when I go to work come back home wifi and streaming videos no go unless I reboot my phone.. I'm on mk2 now and still no fix...
Sent from my SPH-L720 using xda app-developers app
This might sound a little bizarre but I too was having the wifi issue where I couldn't connect to YT at home or anywhere else at that. I went into the App Manager out of desperation cleared the data, uninstalled it, reinstalled it and it's been working ever since. I know it sounds crazy but it worked for me...
GS4 Stock Rooted MJA 4.3,Philz Touch CWM,HotSpot Mod,Transparent Weather Widget,8SMS(Stock Messaging,KitKat)
amieldl143 said:
Nikonmikon you just have to reboot each time it doesn't work.. it's annoying for now. I find that when I go to work come back home wifi and streaming videos no go unless I reboot my phone.. I'm on mk2 now and still no fix...
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Rebooting doesn't help. It doesn't work even after rebooting.
BIGSAMDA1ST said:
This might sound a little bizarre but I too was having the wifi issue where I couldn't connect to YT at home or anywhere else at that. I went into the App Manager out of desperation cleared the data, uninstalled it, reinstalled it and it's been working ever since. I know it sounds crazy but it worked for me...
GS4 Stock Rooted MJA 4.3,Philz Touch CWM,HotSpot Mod,Transparent Weather Widget,8SMS(Stock Messaging,KitKat)
Click to expand...
Click to collapse
I have completely uninstalled the updates for YouTube and cleared all data, checked it before installing updates. Checked it AFTER installing updates. Doesn't work.
This SUCKS.
nikonmikon said:
Rebooting doesn't help. It doesn't work even after rebooting.
I have completely uninstalled the updates for YouTube and cleared all data, checked it before installing updates. Checked it AFTER installing updates. Doesn't work.
This SUCKS.
Click to expand...
Click to collapse
Yeah..I hear ya...
GS4 Stock Rooted MJA 4.3,Philz Touch CWM,HotSpot Mod,Transparent Weather Widget,8SMS(Stock Messaging,KitKat)
Same issue, more apps
I have the same problem, but it happens with more than just YouTube. Facebook, Flipboard and a few other apps won't refresh over wifi. I can't even download updates. It started off happening every once in a while, but now it is constant. I have to turn off wifi to do anything. However, I on 4.2 stock and rooted.
Read my updated original post here:
http://forum.xda-developers.com/showthread.php?t=2559771
Rooted and OTA 4.3, factory reset?
Sent from my SPH-L720 using Tapatalk 2
Found solution.. If you are rooted download rom manager or titanium and freeze all knox related app in system. KNOX IS EVIL AND THAT'S WHAT CAUSES THE WHOLE VIDEO WIFI ISSUE.. I NO MORE PROBLEMS COMING HOME AND HAVING REBOOT MY PHONE TO STREAM VIDEO ON WIFI.
Sent from my SPH-L720 using xda app-developers app
amieldl143 said:
Found solution.. If you are rooted download rom manager or titanium and freeze all knox related app in system. KNOX IS EVIL AND THAT'S WHAT CAUSES THE WHOLE VIDEO WIFI ISSUE.. I NO MORE PROBLEMS COMING HOME AND HAVING REBOOT MY PHONE TO STREAM VIDEO ON WIFI.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Glad that worked for you, but it's not a solution for everyone with this issue. I already had Titanium with all vestiges of Knox frozen to no avail. The video/audio streaming wifi issue is known. The fix linked in my post will hopefully work for those folks unaided by the knox freezing.
Sent from my SPH-L720 using Tapatalk 2
Found my Issue
Well, it turns out I had a much different resolution. For some reason, every wifi network I added, the proxy settings were defaulting to manual. Not sure why it's happening, but I just have to set it to none and all is good.
Hi!
Does anyone have problem with Google Play Music after the KitKat upgrade?
After the upgrade when i try to play a song, it gives me an error after a few minutes: "Music Playback error. Can't play the track you requested,"
I tried to remove the updates from Play Music, clear data from Play Music and Media Storage, nothing helped.
It happens on wifi and mobile connection too, and with the songs that i made to offline.
I haven't found a soultion on the forum.
Does anyone have an idea?
Thanks!
Sorry for my English.
That might be a result of Google releasing Google Music in your country. Have you registered your account through a proxy before?
If so, you probably have playlists with tracks that is not available in your region that your account now is associated with. Try search for the songs again and see if you can play it from there.
Geggan said:
That might be a result of Google releasing Google Music in your country. Have you registered your account through a proxy before?
If so, you probably have playlists with tracks that is not available in your region that your account now is associated with. Try search for the songs again and see if you can play it from there.
Click to expand...
Click to collapse
Thanks for the tip. Play Music All Access released a half year ago, and before I didn't used a proxy to use the service. On 4.2.2 it worked well. Only on KitKat is this problem. I'll try to fix the update errors from the PC Suite, and a hard reset. I'll reply about it's success.
mastagw89 said:
Hi!
Does anyone have problem with Google Play Music after the KitKat upgrade?
After the upgrade when i try to play a song, it gives me an error after a few minutes: "Music Playback error. Can't play the track you requested,"
I tried to remove the updates from Play Music, clear data from Play Music and Media Storage, nothing helped.
It happens on wifi and mobile connection too, and with the songs that i made to offline.
I haven't found a soultion on the forum.
Does anyone have an idea?
Thanks!
Sorry for my English.
Click to expand...
Click to collapse
I had the same problem on 4.2, in my case clearing data uninstalling installing helped though... or it got fixed few days later... or I found a solution which I forgot.
I do realize that this won't help you much, just wanted to point out that it had nothing to do with the android version.
Also that the proxy stuff someone said is needed only to set it up... after that there is no need for any proxies. So I would say has nothing to do with it.
Also I am in a country that got play music just now and I had it since all access began... so again I think even that would not be a case.
I am a bit angry because in my country the all access is cheaper as in the US and I am not sure I can switch to the action price and if I will have the same songs as in US market...
Sent from my LG-D802 using Tapatalk
I have this problem and I haven't found a solution. It's really annoying. It seems completely random. Sometimes every song I play will give me the error.
Sent from my LG-D800 using Tapatalk
PAGOT said:
I had the same problem on 4.2, in my case clearing data uninstalling installing helped though... or it got fixed few days later... or I found a solution which I forgot.
I do realize that this won't help you much, just wanted to point out that it had nothing to do with the android version.
Also that the proxy stuff someone said is needed only to set it up... after that there is no need for any proxies. So I would say has nothing to do with it.
Also I am in a country that got play music just now and I had it since all access began... so again I think even that would not be a case.
I am a bit angry because in my country the all access is cheaper as in the US and I am not sure I can switch to the action price and if I will have the same songs as in US market...
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Thanks for the information, i think it's not about the Android version too. I think LG made some changes, because on my Nexus 7 on stock 4.4.2 it works fine. I found some forums about this problem, but on the Optimus G model, and without a solution. So I think the problem is on LG's side. I wrote a mail to them about the problems after the update, and they replied they are working on to fix them. I hope they will fix this too.
Running out of things to try
I have had the exact same issue since updating to 4.4.2 on my LG G2. I had to reset the Google framework app to finally get the update after weeks of trying. So initially thought the error was due to that. So I factory reset my device & still get the errors.
I have tried clearing cache, data, uninstalling all updates to play music. Still the same problems.
Updated the play app & still no resolution.
When I'm on mobile data I get the error on every song I play. On Wi-Fi I can go 5 to 10 songs before the same error pops up.
I have contacted T-Mobile & they confirmed that a lot of users have reported this after the 4.4.2 update me not just with the G2 but also with the galaxy S4 & note 3 after updating to 4.4.2 as well. I told them all the trouble shooting I've done & they told me to contact Google to find a solution.
Google play music support was unaware of this issue & after running me through the same steps told me to contact LG
LG once again was unaware of the issue & tired running me thorough the same steps again. Their conclusion was that my phone/the app was having trouble communicating with the Google servers. & directed me back to Google or T-Mobile.
So it's really frustrating since 4.4.2 has fixed a lot of my other issues (GPS, Bluetooth meta data, etc) but has given me a different & so far solution-less problem. :banghead:
My wife's G2 is doing this as well.
I did dig up a thread from Android Central from last year where some people suspected some process needed for their Chromecast was somehow interfering.
Just curious, how many of you with this issue also have a Chromecast?
KYT said:
My wife's G2 is doing this as well.
I did dig up a thread from Android Central from last year where some people suspected some process needed for their Chromecast was somehow interfering.
Just curious, how many of you with this issue also have a Chromecast?
Click to expand...
Click to collapse
I have a couple of Chromecasts. Before the 4.4.2 update my G2 would not cast a full song or two onto the Chromecast. But after the update it's the other way around. It will cast fine with no errors but won't play a full song on my phone.
Did you know what about the Chromecast was causing this issue? Was it the Chromecast app?
---------- Post added at 02:27 PM ---------- Previous post was at 02:08 PM ----------
I tested out a couple of scenarios for at least playing songs that were cached on the device.
Had the same problems with data turned on & off. & even in airplane mode.
The only time it played without the playback error was when I took the SIM card out. It's a bit strange I know, but I'm going to see if maybe getting a different SIM card form T-Mobile does anything to this issue.
---------- Post added at 02:51 PM ---------- Previous post was at 02:27 PM ----------
Here's the acknowledgement from Google on the issue!
Hello I understand you are getting a Music Playback Error on your LG G2 after updating to the Kit Kat software. I want you to know we have a team of specialists working very hard to resolve this issue. At this time their is a compatibility issue with the newest version of Kit Kat that was rolled out by the carrier to the LG G2.
We are working very hard to resolve this and I apologize for any inconvenience this may have caused. I'd recommend using a different device for now but I totally understand if you wish to cancel the service. If you'd like I can cancel this subscription and refund you for your troubles. Please let me know what you decide, I'll be in touch with you as soon as I receive a response from our engineers.
If you have any other questions or concerns feel free to reply directly to this email for additional assistance or contacts us at our Google Support site for further information.
RedTiki said:
I have a couple of Chromecasts. Before the 4.4.2 update my G2 would not cast a full song or two onto the Chromecast. But after the update it's the other way around. It will cast fine with no errors but won't play a full song on my phone.
Did you know what about the Chromecast was causing this issue? Was it the Chromecast app?
Click to expand...
Click to collapse
No, I had just find a whole bunch of other threads for different phones from last year where people started having issues with google music who used Chromecast. It occurred to me that we have a Chromecast, and my wife uses it. I haven't used once, we both have T-mobile, but I have a Nexus 5. So I was just wondering if everyone else with a G2 and the same problem also had a Chromecast.
Maybe there's some service the Chromecast uses that foobars something Music uses. Someone else had mentioned that when Music errors like this, they restart their phone and if works properly. Maybe that Chromecast service doesn't start on boot, and so it doesn't cause an issue until after it is used.
*shrugs* just a theory.
KYT said:
My wife's G2 is doing this as well.
I did dig up a thread from Android Central from last year where some people suspected some process needed for their Chromecast was somehow interfering.
Just curious, how many of you with this issue also have a Chromecast?
Click to expand...
Click to collapse
I don't have a Chromecast. I wrote to Google, and replied they consulted my case to a higher tier. I hope they can fix it in the Play Music app. I'm waiting for newer informations.
I also have the same problem andere its gettin worse everyvday. I tried it with an older version of play music but with no luck.
I hope they come with a fix soon because its getting really frustrating.
Sent from my LG-D802 using XDA Premium 4 mobile app
Same problem here. On my old SGS2 all was fine. With my new LG G2 I have this issue too. Sometimes all fine, then it stucks every minute/second.
Android 4.4.2
really annoying bug
Same error here on T mobile LG G2 running KitKat. Sometimes Google Music just works but then it wont play a thing for a while. Especially frustrates me when I am driving or when at the gym.
jcrabapple said:
I have this problem and I haven't found a solution. It's really annoying. It seems completely random. Sometimes every song I play will give me the error.
Sent from my LG-D800 using Tapatalk
Click to expand...
Click to collapse
im having the same issue.. if i am on mobile data or wifi. if i turn them off i will get the err less, like 2 or 2 songs. this is my primary source of music!! please help
Finally managed to get a Logcat with all the details of the crash. Lots of information in this... The process "Nexstreaming" goes haywire when the crashes happen. Lots of A2DP references as well. Hopefully somebody can make heads or tails of all of this.
I had one song playing on loop during this Logcat. This particular song crashes more often than any other in Google Play (for me anyway) . I'm wondering if the audio subsystem is getting flooded with too much bandwidth for the BT codec to parse?
https://app.box.com/s/4ll2w5dwvz4429tmqu2m
Sent from my LG-D800 using Tapatalk
Such an annoying issue.
Even with pinned music it won't always play
Funny thing I'm noticing is that - especially with pinned music - if a song crashes the player, it's highly likely that it'll crash the player again at the same point in the song. I have several songs that I can predict the exact places where the song will quit. It's not consistent from play to play though.
Sent from my LG-D800 using Tapatalk
Hey so I decided to come here and take a look, what exactly is the problem you guys are having with Google play music app, is it only while streaming with Bluetooth or on both WiFi and Bluetooth, are songs bought from the play store or from you computer? Any details will be appreciated
Sent from my LG-D800 running stock kk, rooted with philz using XDA app
XxZombiePikachu said:
Hey so I decided to come here and take a look, what exactly is the problem you guys are having with Google play music app, is it only while streaming with Bluetooth or on both WiFi and Bluetooth, are songs bought from the play store or from you computer? Any details will be appreciated
Sent from my LG-D800 running stock kk, rooted with philz using XDA app
Click to expand...
Click to collapse
On G2 where every MB is precious(16GB) no way I gonna put on it music. For me it's the streams. I am feeling lucky radio to be precise. And problems I get sometimes as the good ppl have described. (Finally joined the KK ranks with all its faults... woohoo)
Sent from my LG-D802 using Tapatalk
got my Nexus Player tonight and, while there are definitely things that need improvement, overall it's pretty good.. I was watching netflix with no issue for about 3 hours, then went to get some dinner.. Came back and it was having issues connecting.. error NW-4-8. signed out and back in and it was able to connect, but now, any time that I start to stream something on netflix, it crashes the entire unit.. my tv starts flashing "No Signal" and i have to unplug/replug it.. This happening to anyone else? I haven't tried reseting it to defaults yet, and will try that if it's not fixed tomorrow, but wanted to see if anyone else was having the same issues..
Haven't seen that myself but try clearing cache/data for netflix before resetting the whole box.
Sent from my Nexus 5
ill give that a try.. from the apps menu, right? i dont think i've seen any way to do that from within netflix.
melophat said:
ill give that a try.. from the apps menu, right? i dont think i've seen any way to do that from within netflix.
Click to expand...
Click to collapse
Settings (bottom left icon, looks like a gear)-> Apps, find netflix, clear data.
You'll need to resign in, ect. I had to do this the other night on one of my ADT-1's because I had a similar error, and it wouldn't connect to netflix.
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
melophat said:
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
Click to expand...
Click to collapse
Maybe it's the software , Netflix works fine for me but plex I can't make it through a movie with out it crashing...
toe451 said:
Maybe it's the software , Netflix works fine for me but plex I can't make it through a movie with out it crashing...
Click to expand...
Click to collapse
Same! Netflix works great here.
Both Plex and Netflix have plenty of bugs on Android TV. I'm speaking from my experience on the ADT-1. Neither company has been actively fixing bugs. .. Plex has their forums, but the devs just ignore you.. and update **** no one cares about, like sync, or previews.
Luxferro said:
Both Plex and Netflix have plenty of bugs on Android TV. I'm speaking from my experience on the ADT-1. Neither company has been actively fixing bugs. .. Plex has their forums, but the devs just ignore you.. and update **** no one cares about, like sync, or previews.
Click to expand...
Click to collapse
I dont mind a bug or two here and there, plex at least works, just like hulu and all the other basic apps from large streaming companies.. But netflix just freaking crashes the unit.. Its fully unusable with no rhyme or reason why. I've uninstalled, signed in and out, tried both 5ghz and normal networks, reset and started over even and its just not working.. And without root, i cant even install logcat to track down the issue in a more logical manner. Whata even more frustrating is that i seem to be alone wih the issue.. The only thing ive noticed is that when netflix tries to load a video, it'll count 1-6%, jump to 63%, then to 99%, then goes to a black screen. Then my screen flashes no signal. If i hit the home button a few times, itll come back to the home screen, but nothing changes... Anyone elae with ideas, pkease feel free to chime in. Im fairly comfortable with adb abd faatboot if that helps..
melophat said:
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
Click to expand...
Click to collapse
I have this problem as well, trying to watch anything on Netflix turns the video signal off to the TV, pressing back takes me back and turns the display back on. I'm using an older viewsonic TV so I tried moving the player to a newer Samsung tv and it works fine. So I'm just going to go ahead and point my finger at those DRM demons and blame them based solely on conjecture and sit and wait hoping for a patch or fix. (Netflix plays on the viewsonic fine with Roku and Chromecast, just not the nexus player.)
I'm having this same issue. Is there any resolution yet? The TV will flicker about an HDMI-CEC failure when this occurs, so I'm curious if there's a connection there.
Nope -- no connection. I disabled HDMI-CEC on the television, and Netflix still pretends to load the video and then displays a black screen. Tried clearing the Netflix cache and data, but this does nothing to solve the problem. Netflix worked fine for two days, and now this.
Had the same thing happen with the movie play store movie I rented. . Video would go black and only hear the audio. . I can unplug the hdmi from the tv and plug it back in and it will work for awhile. .. called Google they tried to blame it on the movie app.. and of course while on the phone it works fine. . Call google everyone. .
so, got root tonight and was able to grab a logcat.. looks like it's the HDCP authentication thats breaking, like we all thought.. here's the link to the log info, in case anyone smarter than me wants to take a look and maybe find something helpful (google docs link)::
https://docs.google.com/document/d/1BuWYZpvugrdXuY_xUJQPOxGI8mZ0gAjsvPQGtfaeYNM/pub
melophat said:
so, got root tonight and was able to grab a logcat.. looks like it's the HDCP authentication thats breaking, like we all thought.. here's the link to the log info, in case anyone smarter than me wants to take a look and maybe find something helpful (google docs link)::
https://docs.google.com/document/d/1BuWYZpvugrdXuY_xUJQPOxGI8mZ0gAjsvPQGtfaeYNM/pub
Click to expand...
Click to collapse
FWIW, I went ahead and swapped out HDMI cables and the new one, so far, is working great with Netflix & Nexus Player.
strange
PearcePowers said:
FWIW, I went ahead and swapped out HDMI cables and the new one, so far, is working great with Netflix & Nexus Player.
Click to expand...
Click to collapse
i tried that, no dice.. also, none of the other video apps (hulu, play movies) are having any issues at all..
melophat said:
i tried that, no dice.. also, none of the other video apps (hulu, play movies) are having any issues at all..
Click to expand...
Click to collapse
Yeah -- it doesn't make any sense to me either. I didn't have issues with any of the other apps when I was having the problem with Netflix going black. Fortunately, I haven't had the Netflix problem since changing the HDMI cable several days ago <knock wood>.
Per my post at http://forum.xda-developers.com/nexus-player/general/netflix-buffering-issues-t2961438, reinstalling NetFlix addressed NetFlix failing to work at all.
since I started this post, I wanted to post an update.. I never was able to get netflix to work in my setup.. I have my tv, hooked into a monoprice HDMI switch, then into the NP.. no other apps were having any issues at all except for the netflix app.. because netflix is 99% of what I would do on the player right now (seeing as there's very little development for it currently), I've returned my NP. I may grab another one at a later date, if development picks up, but right now, that's a device killing issue for me. hopefully nobody else runs into this issue.
I have an s4 running a Google edition custom rom. It's 5.0.1 and has been just fine since I installed the from for maybe almost 2 months now. Recently it has developed a video problem where the video stops about a minute in but the audio still plays. This happens on the local player and streaming apps too. I have searched the web for answers and it seems many ppl have this issue and is not limited to s4 models. The only way to resolve it is a full wipe, but after a few days the problem comes back. Has anyone heard of this and what I can possibly do to stop it. I have tried clearing caches in all settings and gradually uninstalling recent apps but just can't get to the bottom of it. It's sooooooo annoying
KlLLFRENZY said:
I have an s4 running a Google edition custom rom. It's 5.0.1 and has been just fine since I installed the from for maybe almost 2 months now. Recently it has developed a video problem where the video stops about a minute in but the audio still plays. This happens on the local player and streaming apps too. I have searched the web for answers and it seems many ppl have this issue and is not limited to s4 models. The only way to resolve it is a full wipe, but after a few days the problem comes back. Has anyone heard of this and what I can possibly do to stop it. I have tried clearing caches in all settings and gradually uninstalling recent apps but just can't get to the bottom of it. It's sooooooo annoying
Click to expand...
Click to collapse
The thing causing the problem:
KlLLFRENZY said:
running a Google edition custom rom.
Click to expand...
Click to collapse
Flash another one or flash stock and report as a bug to rom creator?
Sent from my GT-I9505 using Tapatalk
Hey guys i just wanted to share a problem i have with nougat.
I had it when i was using it stock then i rooted i flashed a custom kernel i did a factory reset but it still remains.
My friend also has the same problem abd he is completely stock.
Now to get to the point after using my phone for a few hours sometimes even lesz all notification sounds alarms ringtones etc. just stop and when i open youtube i cant play any video.Same goes for videos from browser.
Even spotify doesnt play the songs
Have any of you experienxed this and if you have do you have a solution for it?
Thanks for any advice.
Have a nice day!
Did you ever figure it out? My phone just upgraded to Nougat a few days ago and I'm experiencing the same thing. The only way I can fix it temporarily is to reboot my phone.
Sent from my SM-P580 using Tapatalk