Transfer issue - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi guys,
I have an issue with my Note 3. I connected my device to my PC via the original usb cable. I tried to transfer files from my PC to Note 3 but no success. Every time same messages appear (check the attached files). My PC runs Win XP SP 2 and I think all usb ports are 2.0.
I tried to transfer files with USB debbuging enabled on the smartphone but no success, same messages appear.
I have success only via Bluetooth.
P.S. My device is not rooted and I don't want to root it.
Please help me.
Thanks in advance.

Install kies on your pc
Sent from my SM-N900 using xda premium

dip83 said:
Hi guys,
I have an issue with my Note 3. I connected my device to my PC via the original usb cable. I tried to transfer files from my PC to Note 3 but no success. Every time same messages appear (check the attached files). My PC runs Win XP SP 2 and I think all usb ports are 2.0.
I tried to transfer files with USB debbuging enabled on the smartphone but no success, same messages appear.
I have success only via Bluetooth.
P.S. My device is not rooted and I don't want to root it.
Please help me.
Thanks in advance.
Click to expand...
Click to collapse
Have you tried Airdroid? I had the same problem with big files through USB,stopped every time @ 95%, saying my cable is not connected. Installed Airdroid and now the file(s) transfer ok.

dip83 said:
Hi guys,
I have an issue with my Note 3. I connected my device to my PC via the original usb cable. I tried to transfer files from my PC to Note 3 but no success. Every time same messages appear (check the attached files). My PC runs Win XP SP 2 and I think all usb ports are 2.0.
I tried to transfer files with USB debbuging enabled on the smartphone but no success, same messages appear.
I have success only via Bluetooth.
P.S. My device is not rooted and I don't want to root it.
Please help me.
Thanks in advance.
Click to expand...
Click to collapse
Samsung Phone Driver
Universal Android USB Driver
Kies
> and if u have these try to update them or reinstall
:good:

Hi,
I tried to install kies 3.0 but I couldn't because kies 3.0 needs XP SP3 and above. My PC runs XP SP2.
I installed the latest usb drivers (I tried with 1.5.27.0 and after that 1.5.29.0) and still have the issue.
I do not want to root my device.

no root=no file tranfer:good:

dancapitan said:
no root=no file tranfer:good:
Click to expand...
Click to collapse
Wrong. - You can plug it into your PC and open the device choose Movies/Download/Music/random folder etc and copy across.
As for the issue, it could be because the file is an old XVID codec, sometimes phones hate XVID, and obviously SP2 isn't exactly the best update you can use, Can you try and get SP3? - If not, try using KIES as stated previously Or a WiFi transfer app.

If you can't get Kies 3.0 installed because of OS issues, try installing the latest of Kies 2. At the least, it should install proper USB drivers so you can at least see the device. You don't have USB 3 hardware, so you don't need any of the latest additions the driver supports, and I know the previous Kies drivers worked to see the Note 3 when I first got it. Kies wouldn't support it, but at least I could transfer files.

The first message (about an incompatible file type) is an Android bug. Ignore it, it happens on every device for nearly ecery filetype (even jpeg) and with every connected OS.
Because the file type is not recognized as an Android file type by Windows, it tells you that the device can't natively play that file. You'd need an app. Which we have, called Stock Player or Gallery or any media app, but Windows can't see installed apps on Android.
It has nothing to do with vodecs or containers or root. It's just Windows being ridiculous.
Just say Yes To All.
As for the can not copy.. My TF700 does this, because it disconnects whenever the screen turns off. Are you using a battery saver that disabled connections when the screen is off?
You don't need root or KIES or USB debugging or any other bull**** to use filetransfer to a PC. Just a cable and a USB port.
Anyone who seems to think otherwise is an idiot who aparently isn't even capable of connecting a cable and opening Windows Explorer.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk

Hi,
I tried with the latest Kies version before kies 3.0. Actually my PC recognizes Note 3 but I have still the issue. I tried with several file types - avi file, as I mentioned below, doc file, mp3 file. First message appears, I click on yes to all and after that the second one appears and I click on skip all. Actually I tried with all opportunities - still have the issue, the files cannot be copy on the phone.
I use the stock battery saver and DU battery saver app from google play. I checked the options but I didn't find any option which disconnects the device when the screen is off.

I think its an issue with transferring large files. Every time I try to tranfer a file around the size of say 2 or 3 gb i get that error.

When connected, drag down the notification center, click usb options(or however its called) and swap from mtp to ptp mode
hit 'thanks' if i helped you
SM-N9005 DMJ7 0x0
XDA Developers 4 premium app

chris198810 said:
I've got the solution from some guys post for getting AVI as well as MKV, MPG, VOB, WMV files playable on my new Note 3.
http://lydia622520.tumblr.com/post/62382814629/avi-to-galaxy-note-3-convert-transfer-avi-videos-to
Click to expand...
Click to collapse
That's the gayiest solution ever, converting videos!
Don't use XP as it doesn't know what vfat is. If you're gona use XP then format your SD card as fat but you will have a 2GB file limit.
Large files use Win7 or a 3rd party app.
I have no problems with large files, 8GB mkv is no problem using Win7.
Sent from my SM-N9005 using xda app-developers app

Follow these steps:
1. Install all video codecs
2. Install kies 3 with all usb drivers.
3. Connect phone, open kies, open phone folder top right corner in kies.
4. Copy file-message appears that file not supported, still continue and voilĂ .

Hi,
I tied with both mods mtp and ptp - no success. These days I'll try with kies 3.0 but first I will have to update my XP to SP3.

Related

[Q] How to Transfer files to the 10.1 via Windows 7

Hi All,
I've tried everything, including the usb drivers from the root guide and installing the Samsung Kies Mini program, but I can't get Windows to recognize the memory on the device. I want to transfer some movies on the Galaxy and have not been able to figure it out.
When I run the Kies software it says "plug in your usb" and when I plug in the Galaxy nothing happens...
Any help would be greatly appreciated!
It should work by just plugging in the usb/connector cable. You don't need Kies (doesnt support the 10.1 anyway right now)
When your pc does not recognize your tab, something is fishy about your pc/ usb.
USB connection should work:
(Autoplay should pop up
Select open device to connect (GT-P7510)
Click on phone
Select directory to copy file to)
Sounds like a PC problem. (Look in device manager and see if your USB controllers are ok)
Looked at Device Manager, no issues under USB.
Comes up as an Android phone...
forget the cable...
try 'Samba Fileshare' app free from the Market.
Connect to your 10.1 over WiFi and send files to it via the shared folder it creates.
https://market.android.com/details?id=com.funkyfresh.samba&feature=search_result
Worked fine for me without installing anything.
On another note, the Kies software does seem to somewhat support the 10.1 as it installed the required adb drivers when I chose it from the menu.
im having problems too.... for now I am using dropbox.
I have a shared folder on my PC and use ES File Explorer over Wifi, it's simple and works a treat. https://market.android.com/details?id=com.estrongs.android.pop&feature=search_result
rezrez12 said:
Hi All,
I've tried everything, including the usb drivers from the root guide and installing the Samsung Kies Mini program, but I can't get Windows to recognize the memory on the device. I want to transfer some movies on the Galaxy and have not been able to figure it out.
When I run the Kies software it says "plug in your usb" and when I plug in the Galaxy nothing happens...
Any help would be greatly appreciated!
Click to expand...
Click to collapse
I had to disable USB Debugging to get mine to pop up. Took me a while.
Oh thank God I am not the only one having this problem,,, i have tried every driver combo out there plus leaving USB debugging off and still i get nothing on my windows 7 machine. I have tried three different machines and all the same so it is not a computer issue i think it is a driver issue or a interface with the tab????
Interesting thing though is that I can push via ADB all day it that connects easy!!! WTF?????
tigerminx said:
I had to disable USB Debugging to get mine to pop up. Took me a while.
Click to expand...
Click to collapse
how did you get this installed? I tried and nothing?
riqjuan said:
forget the cable...
try 'Samba Fileshare' app free from the Market.
Connect to your 10.1 over WiFi and send files to it via the shared folder it creates.
https://market.android.com/details?id=com.funkyfresh.samba&feature=search_result
Click to expand...
Click to collapse

[Q] File transfer workaround

I'm wondering what others file transfer workaround is.
For larger movie files (1-2GB), I have been uploading one by one to Dropbox, then downloading onto my tab. But this is awfully time consuming.
Anyone have a better workaround until File Transfer recognizes the 10.1?
I'm really confused by all these threads about file transfer not working
I have had no problems whatsoever
is it because you are using a mac?
i have file transfer problems, too. trying to transfer a huge file / large number of files via usb and windows file explorer just aborts the transfer after a few minutes without any error message.
currently im using "wifi explorer" fpr transmitting files to my tablet. it's a cool app i've already been using on my android phone, too. with this tool you can access your tablet/phone with a browser (web-interface), once you've started wifi explorer and you're connected to your wifi.
It's not so much so a specifically Mac issue or Windows machine issue, apparently quite a few of the IO tabs just simply cannot or won't be recognized by either OS. I know of this first hand cuz neither my Mac nor Windows 7 ultimate machines see my tab.
Uplinked through my mind
I found out that the computer won't pick up your device if USB Debugging mode is on. After I disabled that and had the KIES drivers installed, Windows picked up the device without any problems.
mystified said:
I found out that the computer won't pick up your device if USB Debugging mode is on. After I disabled that and had the KIES drivers installed, Windows picked up the device without any problems.
Click to expand...
Click to collapse
Ill try this after class and post back my results.
SGT 10.1 uplink initiative

[Solution] Android MTP driver install error with KIES 2.x I9100 (Galaxy S2)

Hi all,
Yesterday I stayed till 3 AM trying to flash the new firmware to my 9100, but KIES was so unstable that I decided to re-install.
We all know if we simply install Kies under XP, there is an issue with an Android MTP driver failing to install. No matter what you do, it won't install. This is the driver that Kies requires to work in order to sync contents and flash new firmwares.
After trying different options and settings, the solution is quite simple. Follow the steps (XP tested):
1.- Remove Kies entirely.
2.- Remove Samsung USB Drivers
3.- Reboot.
4.- Install latests .NET framework.
5.- Download and install latest Windows Media Player (ver 11 for XP). This is the key, since it installs a User mode driver framework used by Kies.
6.- Reboot
7.- Download and install latest Kies. Reboot.
6.- Plug in your phone. It will detect everything.
8.- Start Kies.
This should make it.
Hope it helps!
Cherni.
I had Rooted and Custom ROM-ed with AOSP GingerMOD.
Then when connected to PC via cable, W7 failed to install MTP driver.
Heres what worked.
Turn off USB Debugging on the phone. Reconnect via USB storage mode.
Voila!
Am not using Samsung Kies. so dont know whether it will work with the same trick.
cherni said:
5.- Download and install latest Windows Media Player (ver 11 for XP). This is the key, since it installs a User mode driver framework used by Kies.
Click to expand...
Click to collapse
What if you have XP?
ro-mann said:
What if you have XP?
Click to expand...
Click to collapse
He said version 11 for xp lol.
BTW, for those of you with windows 7 enterprise N - The "N" means no multimedia drivers, so media player would not be enough.
You need to download some 300+MB package which I don't remember the name. and then media player.
I meant W7!
Well I just tried this and it didn't work, am losing hope here...I already tried everything and nothing works
undertaker677 said:
Well I just tried this and it didn't work, am losing hope here...I already tried everything and nothing works
Click to expand...
Click to collapse
Is usb-debugging on?
Sent from my GT-I9100 using XDA App
I have tried it with or with out debugging
calexus1182 said:
Is usb-debugging on?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
All this started when I updated from version 2.3.3 to 2.3.4 through KIES
Hi, were you able to solve? I'm stuck at the same point, tried almost everything and i'm still getting the MFT driver error with my Galaxy S 2.
OS is WinXP 32bit, I tried before with Kies version 2.0.3.11082_152_2, then yesterday with 2.0.3.11082_152_4, no luck.
I tried the suggested Windows Media Player 11 procedure, i did the whole process as written in the 1st post (installed .net 4, then WMP11, then reboot, then Kies, then reboot again) and it didn't worked.
Before that i tried with USB debugging mode, i tried following what Kies says (connect device, got the error, disconnect the device then go to "tool -> the crap that should be supposed to repair drivers but that truly does nothing", then reconnect the device just to get the error again), I tried a tool i found somewhere on the internet while reading HUNDREDS of pages of users having the same error (Samsung engineers, that means that you really SUCK!) "FileSearcherforKiesFix" to find files with long extension on my SD, deleted some files (was only some thumbnails), NOPE, still getting the same F****n' error
So, were you able to solve in some way this error? How?
Thank you for your help, and sorry for my english (i'm Italian).
and if that doesn't work...try a different USB port on your computer. I have found that only one of the 4 on my t410 thinkpad plays nicely with the samsung usb drivers...
having said that, i have sworn off kies entirely and will only use Odin,
I'm on the Galaxy SII and was having similar problems. Went to the samsung website, DLed the USB driver, then to get the MTP to work: Turn off Debugging, go into "wireless and network", then into USB Utilities, unplug usb, click connect to PC, then plugged it back in, and bingo, we have a winner.
I didn't read the entire thread to see if this method was already posted, to f'ing tired!
Hopes this helps.
edit: looks like Kragusk did a similar (exactly the same?) install. So yeah, what he said....
the fix
This fix for windows XP was discovered by a chap named Dennis.
The problem is caused by some drivers from WMP11 failing to install correctly.
(WMP11 contains the MTP drivers, nothing to do with Samsung or USB drivers)
You just need to re/install them
rename C:\WINDOWS\system32\drivers\wudfrd.sys xxx_wudfrd.sys
rename C:\WINDOWS\system32\drivers\wudfpf.sys xxx_wudfpf.sys
rename C:\WINDOWS\system32\wudfhost.exe xxx_wudfhost.exe
rename C:\WINDOWS\system32\wudfsvc.dll xxx_wudfsvc.dll
rename C:\WINDOWS\system32\wudfx.dll xxx_wudfx.dll
rename C:\WINDOWS\system32\wudfplatform.dll xxx_wudfplatform.dll
rename C:\WINDOWS\system32\wudfcoinstaller.dll xxx_wudfcoinstaller.dll
Then run this file (umdf.exe) found inside the windows media player 11 install
(Hint: download then open in winrar to find the file)
Sorry as a new person I can't post a hotlink to a file.
wwwDOTmediafireDOTcomSLASH?2ak0f9n985ql00h
This not only cures Kies, but almost all other Media Player connection problems as well!
Kragusk said:
Go to Samsung Kies software, on top left of the window, click the menu > Driver recovery.
Let it reinstall drivers
After driver installation finished, go to your phone, Settings> Application > Development, tick USB debugging mode.
Under USB debugging mode connect your phone to the PC with USB.
It installs correctly!
Disconnect from PC
Untick USB debugging mode
Connect again
and it works!
Click to expand...
Click to collapse
This method really helped me. Thanks a lot man
wrong thread.....
Windows Media Player has the secret sauce! thx Cherni & pjclark1
5.- Download and install latest (ver 11 for XP). This is the key, since it installs a User mode driver framework used by Kies.
Cherni.
Worked for me, too. Didn't need to reboot.
XP sp3 captivate
I cant believe it that so many people are having this ****in problem! I will try post #1. Thanks
i tried post #1 but still doesnt work.
i tried installing a standalone Samsung USB drivers also doesnt work.
Anyone has a clue?
thank you v m~
It worked for me.
Thanks a lot.

Cannot transfer files with MTP / Device not viewable in Windows Explorer

When I connect my Nexus 7 to my Windows XP (SP3) PC via USB, it's obvious the computer recognizes it and it tries to install ADB drivers. Whether I choose to install those drivers or not, I still can't locate my device in the Windows Explorer Tree. I checked Disk Management for the hell of it and nothing but my PC's harddrives were there. There's an attempt to install drivers for "MTP" but that fails and I'm pretty sure that's the cause; however, I'm unable to replicate it, even as I uninstall/reinstall applicable drivers from the device manager the MTP failure never happens anymore. I did some googling and found a thread with someone who had a similiar experience. In turn, I downloaded https://www.box.com/s/2c25e8bc42ecce400afd to try a different set of drivers. Same problem. Driver install is fine for ADB, but still unable to see my device in Windows Explorer. I'm able to successfully connect the device to the PC with PTP for the camera. I can access DCIM and cache which can serve as a work around, but I'm hoping you can provide any ideas you might have. Thank you!
edit - ***resolution***: Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
While connected to PC, I switched to PTP mode because I was about to give up and just use that
I then disabled usb debugging and switched back to MTP at which point the drivers successfully installed and I could now view my device in Windows Explorer. I also believe downloading the drivers in the link above helped since the first crack I took at this was unsuccessful with existing drivers.
install pdanet on pc and it will install drivers for u so it will be recognized
Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
Been battling with this on my XP machine since yesterday. I couldn't even get debugging to work until I installed NakedDriver. And even still, there seems to be no way to get MTP to work without turning debugging off. On my Win7 machine everything worked perfectly, both ADB and MTP, right out of the box. I have the Galaxy Nexus drivers installed on both machines (which I've read are compatible with the N7). I also have the latest version of Windows Media Player (I've read that some older versions have issues with MTP). Is anyone else able to run ADB and MTP on XP?
*edit*
A: Does PDAnet let you use MTP and ADB simultaneously? Because I really don't want to install it if I don't have to. I got rid of it ages ago (too many things starting up at boot time).
B: I have a Galaxy Nexus also, and I have no issues on the XP box.
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
asus site now has a usb driver for N7
try that
Nordendorf said:
asus site now has a usb driver for N7
try that
Click to expand...
Click to collapse
Updated with ASUS drivers, still doesn't view internal storage fully.
Salty Wagyu said:
Updated with ASUS drivers, still doesn't view internal storage fully.
Click to expand...
Click to collapse
Same here. No change with the Asus drivers. Still can't use MTP when ADB is turned on.
poo. how do I transfer my audiobooks to this stupid device without working drivers?
1. Please disconnect Nexus7
2. Remove drivers on PC.
3. Toggle ON : Settings->Wireless&Networkings->More->NFC.
4. Re-connect device
Good luck !
GotLoveForAll said:
poo. how do I transfer my audiobooks to this stupid device without working drivers?
Click to expand...
Click to collapse
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
im having trouble too, is there any way to make the device to be recognised as a flash drive?
Internal memory partly invisible from Windows 7 Explorer
Salty Wagyu said:
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
Click to expand...
Click to collapse
Same observation here (a few months later) on stock Android 4.1.1 rooted.
It seems that new files in the internal memory remain invisible for a long time, but so far they have become visible eventually, sometimes a day or two later. I have no clue what could possibly cause this, and I have not found any trick or workaround that makes them visible, not even rebooting. Any hint is welcome.
SE4GT said:
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
Click to expand...
Click to collapse
Didn't work. Just shows up as a camera with the limited folder access one would expect.
Workaround
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Same issue with an old ibm x40 udated to windows xp pro SP3.
I've installed mtp driver, without success
I've "tried" to install asus driver, without success
I've tried to do as above with the help of the nexus toolkit, without success.
Everytime, the laptop recognize the device as android ADB interface.
Someone could help me?
Thank you in advance
mistershark said:
Everytime, the laptop recognize the device as android ADB interface.
Click to expand...
Click to collapse
Disable USB debugging in your phone.
Same problem with my moto xoom...files not showing in MTP using windows xp...still have not found any solution
hgmichna said:
Disable USB debugging in your phone.
Click to expand...
Click to collapse
+1 have to toggle USB debugging in winXP
hgmichna said:
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Click to expand...
Click to collapse
It works! THANKS A LOT!!!

transfer MP4 file to the PC

Hello.
So I tried to transfer mp4 file today from SGS4 to my PC and weird behaviour occured.
When connected to the PC via USB, the phone shows only jpg files (when it comes to media files).
I can't see any mp4 and apk files.
What should I do to be able to see all files under PC's windows explorer?
I have i9506, stock 5.0.1, no root, USB debugging on and off tried.
I have the ADB driver installed - I can browse all files on my other phone, SGS2, with no problem..
DonAndress said:
Hello.
So I tried to transfer mp4 file today from SGS4 to my PC and weird behaviour occured.
When connected to the PC via USB, the phone shows only jpg files (when it comes to media files).
I can't see any mp4 and apk files.
What should I do to be able to see all files under PC's windows explorer?
I have i9506, stock 5.0.1, no root, USB debugging on and off tried.
I have the ADB driver installed - I can browse all files on my other phone, SGS2, with no problem..
Click to expand...
Click to collapse
You can also use something like Airdroid. Much more stable imo.
Do you think that rooting may have sth to do with it?
Generally 5.0.1 is blocked in many ways. In SGS2 I have 4.1.2 with custom Rom and root.
TapaTalked from i9506
DonAndress said:
Do you think that rooting may have sth to do with it?
Generally 5.0.1 is blocked in many ways. In SGS2 I have 4.1.2 with custom Rom and root.
TapaTalked from i9506
Click to expand...
Click to collapse
No it has nothing to do with it.
Can u see all the phone folders?
If not my suggestion is to download the latest samsung usb drivers.
Sent from my SM-G900F using XDA Free mobile app
DonAndress said:
Hello.
So I tried to transfer mp4 file today from SGS4 to my PC and weird behaviour occured.
When connected to the PC via USB, the phone shows only jpg files (when it comes to media files).
I can't see any mp4 and apk files.
What should I do to be able to see all files under PC's windows explorer?
I have i9506, stock 5.0.1, no root, USB debugging on and off tried.
I have the ADB driver installed - I can browse all files on my other phone, SGS2, with no problem..
Click to expand...
Click to collapse
install samsung usb drivers or kies and select mass storage it should work
O changed rom and now it works fine. Thanks.
TapaTalked from i9506

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