[Q] Galaxy S4 - GT-i9505 Trouble - Galaxy S 4 Q&A, Help & Troubleshooting

Hi,
I bought a Galaxy S4 - GT9505 and before a few months ago. After updated to Android 4.3 (official firmware) I have been facing a lot of problems, such as battery drain and the main problem is when I have wifi or mobile data turned on, and when battery is at 60-65%, for instance, my device shutsdown randmoly. And then I try to reboot but it goes to samsung logo and then reboot again and so on. My only option is to connect to the power or usb and then I can reboot. When I do this It starts charging in 60-65% so it recognizes the real battery status.
So, could you please help me with this issue?
Thank you in advance.

dmmc90 said:
Hi,
I bought a Galaxy S4 - GT9505 and before a few months ago. After updated to Android 4.3 (official firmware) I have been facing a lot of problems, such as battery drain and the main problem is when I have wifi or mobile data turned on, and when battery is at 60-65%, for instance, my device shutsdown randmoly. And then I try to reboot but it goes to samsung logo and then reboot again and so on. My only option is to connect to the power or usb and then I can reboot. When I do this It starts charging in 60-65% so it recognizes the real battery status.
So, could you please help me with this issue?
Thank you in advance.
Click to expand...
Click to collapse
I also have this problem. But in my opinion - if you have custom ROM with custom kernel (read below):
#Your phone reboots (before reboot on the screen you can see 4 lines, glitching...)... - It occurs If I set CPU to maximum speed (2.3ghz). So if I use 2.16ghz speed - it occurs rarely...
#You say that your phone sometimes boots twice - I just ignore it and pull batery out/in and that's it... You don't reboot your phone so often...
# Battery drains fast? Check settings, there is "battery usage" and shows which program uses battery most.
!!! Always use "Battery saving mode" on galaxy S4 - it does....NOTHING except saves battery, and very well. I haven't noticed any performance reduction...
#Not sure, but do you have battery isues? If yes, go to recovery menu (yep, shut down first) and wipe cache ETC... I read in forums somewhere that if you want to calibrate battery, just charge it fully, than pull out the battery, WAIT about 5 minnutes and put it back... Not sure about this method, check google

How old is the s4, did you buy it brand new or secondhand? If its secondhand hand to you It sounds like your battery is coming to the end of its use able life.
Sent from my GT-I9500 using Tapatalk

erikasnoske said:
I also have this problem. But in my opinion - if you have custom ROM with custom kernel (read below):
#Your phone reboots (before reboot on the screen you can see 4 lines, glitching...)... - It occurs If I set CPU to maximum speed (2.3ghz). So if I use 2.16ghz speed - it occurs rarely...
#You say that your phone sometimes boots twice - I just ignore it and pull batery out/in and that's it... You don't reboot your phone so often...
# Battery drains fast? Check settings, there is "battery usage" and shows which program uses battery most.
!!! Always use "Battery saving mode" on galaxy S4 - it does....NOTHING except saves battery, and very well. I haven't noticed any performance reduction...
#Not sure, but do you have battery isues? If yes, go to recovery menu (yep, shut down first) and wipe cache ETC... I read in forums somewhere that if you want to calibrate battery, just charge it fully, than pull out the battery, WAIT about 5 minnutes and put it back... Not sure about this method, check google
Click to expand...
Click to collapse
Hi,
I have stock ROM, not custom.

zetex said:
How old is the s4, did you buy it brand new or secondhand? If its secondhand hand to you It sounds like your battery is coming to the end of its use able life.
Sent from my GT-I9500 using Tapatalk
Click to expand...
Click to collapse
Hi,
My S4 is brand-new. I bought it on August. Do you think I should replace the battery, even if it only happen after the upgrade?
Thank you.

dmmc90 said:
Hi,
My S4 is brand-new. I bought it on August. Do you think I should replace the battery, even if it only happen after the upgrade?
Thank you.
Click to expand...
Click to collapse
Not sure, but I read somewhere (sorry for my inaccurate talks) in forums, that different modem helps to save battery... Mabye you need to search something like that?

Related

[Q] i9505 turns off when stressed

Dear Friends,
I'm having a rare problem with my S4.
All used to be fine but now suddenly the device turns itself off when it's stressed. By stressed I mean during a call while switching to another application or watching a video for more than a few minutes. To me it seems like a battery broken because once I unplug the AC cable and run the benchmark the phone shuts off and usually when it gets to the GPU/Video related tests. When I plug in the AC cable and run the test everything works as usual.
Also when the phone has turned off randomly the phone has problems booting up. It will get to the omega boot animation restart again. The intervals are always different. Sometimes the logo spins for a few seconds and then it reboots again, sometimes it happens right away when the logo appears. Its almost that the phone does not have enough juice to boot up eventhough the battery is charged with 40% or so.
Once I plug in the AC cable the phone boots up normally. I doubt that it's the custom Rom (Omega 9.0 with stock omega kernel) that is causing the problem. It seems hardware related. I'm guessing:
- GPU
- Battery
What do you think is causing those random turn-offs ?
Should I exchange the battery or flash stock rom to check if it still happens?
Why does it make a difference if the AC cable is plugged in? can it be anything that is not battery related?
I'd love to have your opinions!
Best,
Thomas
Hello Hello my favorite people!
Guide me to the light
exxi said:
Hello Hello my favorite people!
Guide me to the light
Click to expand...
Click to collapse
Your using XXUBMGA right? I had this weird problem where the screen wouldnt turn back on unless i pulled the battery. I switched to the german firmware and all is fine. Its not hardware, trust me, same prob.
First go to stock rom mate, then check
Wysyłane z mojego GT-I9505 za pomocą Tapatalk 2
drakexpl said:
First go to stock rom mate, then check
Wysyłane z mojego GT-I9505 za pomocą Tapatalk 2
Click to expand...
Click to collapse
Weird thing is i was using stock, even though exxi is using a modified rom it might not play nice with root/custom kernels. Dont know for sure though; just what i have observed directly.
Friends,
I've installed the Pre-Rooted Stock Rom UBMGA via Odin. Cleaned the phone completely. It booted up and during the first Sign up process (google account, wifi network setup etc.) it went off again with 80% charge. When I plug it to the charger I can continue the setup normally. It seems that whenver it starts any GPU related process (Video animation, Antutu menchmark, Quadrant, Games) it turns off without warning. I ordered a new bat. hopefully it will arrive next week but until then I will not know if the issue is battery or phone related. at this point I doubt that it's ROM related. What's your judgement on this?
Best,
Thomas
exxi said:
Friends,
I've installed the Pre-Rooted Stock Rom UBMGA via Odin. Cleaned the phone completely. It booted up and during the first Sign up process (google account, wifi network setup etc.) it went off again with 80% charge. When I plug it to the charger I can continue the setup normally. It seems that whenver it starts any GPU related process (Video animation, Antutu menchmark, Quadrant, Games) it turns off without warning. I ordered a new bat. hopefully it will arrive next week but until then I will not know if the issue is battery or phone related. at this point I doubt that it's ROM related. What's your judgement on this?
Best,
Thomas
Click to expand...
Click to collapse
My dears,
any ideas?
exxi said:
My dears,
any ideas?
Click to expand...
Click to collapse
Any news? I've had Omega v7 and like two weeks ago it started to turn off suddenly... I thought battery run of or something, later on when this turn off happened and I turned phone on I had "black screen of death" or what to call it.. no launcher but status bar was ok, when I dragged status bar down I could open settings and change "homescreen" to basic and than back to normal and it worked...but... I couldn't use home button, it just showed black window that disappeared immediately. I backed up data and flashed Omega v11, after "tutorial" just after choosing language it showed this black screen again, so I've begun being suspicious it's hardware related. Morning after that it was working okey. Well...not really.. in app list one page of app was showing shadows of icons instead of icons, when i scrolled trough all pages it fixed. Later that day it turned off again. No turning off omega symbol, just.. like if you pull out battery. And those shadow icons were on two app pages. I've flashed nandroid backup of original ROM and when I browse gallery fast it turn off again... I suppose it's hardware related as it's not stuck to specific ROM. Maybe wrong battery? but more like motherboard I think. It also broke my sd card, because of multiple power failures probably. Also after this turn off battery drops down for like 10% or more. First screenshot - shadow icons..second screenshot - battery % drop
exxi said:
Friends,
I've installed the Pre-Rooted Stock Rom UBMGA via Odin. Cleaned the phone completely. It booted up and during the first Sign up process (google account, wifi network setup etc.) it went off again with 80% charge. When I plug it to the charger I can continue the setup normally. It seems that whenver it starts any GPU related process (Video animation, Antutu menchmark, Quadrant, Games) it turns off without warning. I ordered a new bat. hopefully it will arrive next week but until then I will not know if the issue is battery or phone related. at this point I doubt that it's ROM related. What's your judgement on this?
Best,
Thomas
Click to expand...
Click to collapse
i have the same problem with one of the last stock release, in last 2 days my phone's system was totaly burnt because i've played a lot with roms kernels and tweak, and it started to give me also this kind of problem. So i flash by odin one of last stock firmware and it's ok, after a few minutes i've rooted again the rom and charged phone from 19% (at this percentage the phone turn off) to 100%. it seems to be okay, but at 63% it turn off again, so i pull out battery for some minutes, and after it continues to turn of after a few seconds...
(one of the tweak that i made was using "battery calibration" it clean battery stas that can be damaged by skipping between various rom, i used it a lot on galaxy nexus but maby this can be one of/the reason of problem)
Have u resolved by changing the battery???
Dear folks,
It's a battery related problem. When I changed the battery for a mumbi type new battery the phone works with no turning off. Problem resolved
Sent from my GT-I9505 using XDA Premium 4 mobile app

[Q] AT&T S4 Battery Drain when Plugged and Charging extremely slow.

Hope someone can help me solve this issue.
The Setup
I recently went out of the country and before I left I unlocked my GS4 following from wonderhowto[dot]com
Arrived to my Carribean destination, bought a prepaid SIM, popped her in and everything worked great.
Problems started when I flew back into Miami. I removed my prepaid SIM and installed my old one, changed my APN name back
and rebooted the phone. Decided to plug it into my laptop (USB3.0) to get some extra juice before the next flight and I noticed that
the battery was actually going down and quite quickly too, about 1% every 3 minutes. The phone was also doing a lot of connecting and disconnecting from the laptop even though it was not being moved.
I use two batteries which I have an external charger for , so this didn't slow me down too much.
After a few days, I thought maybe by unlocking the phone I had left it in some "roaming" state where it was eating up battery looking for its signal, so I decided that I'd restore it to the nandroid backup ROM Manager created before I did the unlock procedure. OH NUGGETS!
Things got ugly , quick!. In the process of trying to restore got MD5 mismatch error, so I went back to 3 previous backups before all of which said either "MD5 mismatch" or unable to open .zip -None of them worked.
Thankfully I had saved a copy of the backup folder in clockworkmod to my PC and tried to load that, it started and then get to writing /data and said error writing data.
I rebooted. Bootloop.
After a few hours of attempts with KIES, and some well timed cold beer deliveries from my wife, I finally got the phone back to stock version.
Rooted it again, motochopper, And loaded GoldenEye Rom v 8.0 . Still slow to little or no charging.
Loaded PACMAN and noticed something that should be mentioned.
Pacman rom has its own little battery widget that sits in the top tray and shows the %. It glows green from bottom to top to show that it is charging. I noticed on every couple of cycles, the battery meter would flash red for a quick second before turning green and sweeping up.????
Went back to a backup of GoldenEye8.
The current status
The phone is currently plugged in to the stock charger (2A) and stock cable. It has charged up only about 3% in 20 minutes time. I have it in battery saving mode with wifi on , and EVERYTHING else turned off.
Battery info says:
Temp 87.3 F
Voltage 4033mV
Plugged True
Charging
Li-ion
Health:Good
Charge Type : AC
Battery use shows 62% of battery use coming from SCREEN (Yes I have auto-brightness set, and NO live wallpaper)
Anyone have some good input?
Maybe its a bad cord? Or bad USB port/connection on the phone it self...
Sent from my SGH-I337 using Tapatalk 4
62% screen usage is normal, I sometimes see over 70% with my brightness all the way up.
Make sure apps aren't keeping it from going idle and staying active.
Battery temp. seems a bit high. General causes of that are a faulty cable.
Download greenify and hibernate any apps that may be running unnoticeably in the background.
If your kernel allows fast charging (disables access to phone storage while fast charging is on) enable it while charging if you're not using the phone.
Play with CPU and GPU governors in your kernel to save battery life. I.E: I put my CPU governor on "powersave" while idle and not using the phone for anything extensive.
Sent from my SGH-I337 using XDA Premium HD app
mg2195 said:
Maybe its a bad cord? Or bad USB port/connection on the phone it self...
Sent from my SGH-I337 using Tapatalk 4
Click to expand...
Click to collapse
Tried two other cords,but they just made it worse. They actually caused it to look like its charging but the battery level was going down.
Your second suggestion is probably right, but i'd like to exhaust my options first before having to restore and send to creator. I do find that with the stock cable and no external case on it stays plugged in well and doesn't make any "interrupted connection" noises.
With stock charger and cable and minimal functions running its charging about 1% every 4 minutes. ( Approx 6.5 hrs to full charge )
I feel like the hardware must be working in order to do that, and that the software is putting some kind of excessive strain on it. Possibly?
The battery use still shows, screen as the major contributor at 61% , so I switched from a really high resolution static background to a low res one. ( results to follow)
Downloading WanamLite now and going to try that out, also going to try performing the unlock procedure I did in reverse order and see what that does. Keep you posted. Open to suggestions.
Br4nd3n said:
62% screen usage is normal, I sometimes see over 70% with my brightness all the way up.
Make sure apps aren't keeping it from going idle and staying active.
Battery temp. seems a bit high. General causes of that are a faulty cable.
Download greenify and hibernate any apps that may be running unnoticeably in the background.
If your kernel allows fast charging (disables access to phone storage while fast charging is on) enable it while charging if you're not using the phone.
Play with CPU and GPU governors in your kernel to save battery life. I.E: I put my CPU governor on "powersave" while idle and not using the phone for anything extensive.
Sent from my SGH-I337 using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for the advise, I'm running greenify and its really only showing facebook and my sms app, I hibernated facebook anyways just to test it, but I know out of the box , on a car adapter this thing was charging 1%/min , maybe I have a bad ROM/Kernel mix?
prodigaltaurus said:
maybe I have a bad ROM/Kernel mix?
Click to expand...
Click to collapse
Doubt it, but maybe you can try going from touchwiz to aosp. Very much more lightweight, though you'll lose some s4 features. If it is faulty hardware/battery I'd just save yourself the trouble and swap it for a new one; or try another battery. I guess you can try doing a compete wipe and flashing a fresh ROM with a kernel you know will definitely run smooth with it.
Sent from my SGH-I337 using XDA Premium HD app
Br4nd3n said:
Doubt it, but maybe you can try going from touchwiz to aosp. Very much more lightweight, though you'll lose some s4 features. If it is faulty hardware/battery I'd just save yourself the trouble and swap it for a new one; or try another battery. I guess you can try doing a compete wipe and flashing a fresh ROM with a kernel you know will definitely run smooth with it.
Sent from my SGH-I337 using XDA Premium HD app
Click to expand...
Click to collapse
Already tried the second battery, no luck. Any suggestion on the rom/kernel combo?
I use task650 with kt's kernel and it's excellent. Though it's all opinion, there is many great combinations. Some ROMs come packaged with their own kernel or a custom one.
Sent from my SGH-I337 using XDA Premium HD app
IMO: those temps are pretty normal.
Why you don't try a bone stock rom and see how it respond for a few hours, if the stock rom behaves the same, probably you will need to send it for warranty.

[Q] help, phone reboots and battery turns 0%

ever since installing arrow rom V8, my phone sometimes crash and reboot from opening certain apps or even taking a picture... but that's not the weird part, its when my phone reboots and turns on again, but with the battery at ZERO percent. This happened 3 times already, and only on arrow rom.
When i take out the battery and put it back on again, it's still at ZERO percent battery... to solve it i have to turn off the phone and plug it in the charger at the same time.
Any advice why this happens? do i need a different kernel or a new battery?
thanks
im using i9500 octa version.
My guess is a new battery. Samsung already stated that some phones have bad batteries.
Samsung has started replacement of such batteries. Go to your nearest service station and get ur battery replaced. Even mine had the same problem but now works like a charm.
Jason2k13 said:
ever since installing arrow rom V8, my phone sometimes crash and reboot from opening certain apps or even taking a picture... but that's not the weird part, its when my phone reboots and turns on again, but with the battery at ZERO percent. This happened 3 times already, and only on arrow rom.
When i take out the battery and put it back on again, it's still at ZERO percent battery... to solve it i have to turn off the phone and plug it in the charger at the same time.
Any advice why this happens? do i need a different kernel or a new battery?
thanks
im using i9500 octa version.
Click to expand...
Click to collapse

[Q] Galaxy Note 3 massive battery drain and power button problem.

Hey guys.
My first post ever, so please bare with me.
I made a big mistake updating to 4.4.2 coz I've had only problems since that. I have a rooted SM-N9005 with a Danish carrier. I have read and read and read for at fix, but can't seem. to find on. . My problem is this.. I can have a fully charged battery, unplug the phone and can, by using the power button, turn the phone off and on again. BUT if I pull the battery out and insert it again after 10 sec, then the phone doesn't turn on. It only turns if it gets the power cord in again. That's the first problem.
The second on is the battery drain. I have done a dalvik clean, cache partition clean, factory reset, soft reset, hard reset, uinstalled pretty much every app that I have... nothing helps. I even bought a new battery.
Can you guys help me or guide me in the right direction on what to do??
Thank you in advance
Can't help with your first problem, sorry.
How quickly is your battery draining? Can you post a screenshot? And more details - custom/stock ROM, kernel etc.
You can try and pin down what is the biggest battery hog with Better Battery Stats.
B3311 said:
Can't help with your first problem, sorry.
How quickly is your battery draining? Can you post a screenshot? And more details - custom/stock ROM, kernel etc.
You can try and pin down what is the biggest battery hog with Better Battery Stats.
Click to expand...
Click to collapse
Hey B3311
Thanks for the reply
A couple of screen shots. Even when using BBS I haven't been able to pin point the exact cut print
Dreadful drain indeed....
Can you see what's under "partial wakelocks" and "kernel wakelocks" in BBS?
You had wifi on but still huge drain when the screen was off and the phone was asleep, hence I'm thinking wakelock - something is stopping your phone from sleeping. But you need BBS or Wake Lock Detector to pin it down.
They can be a ***** to find, but can be zapped.
Onegio1 said:
Hey guys.
My first post ever, so please bare with me.
I made a big mistake updating to 4.4.2 coz I've had only problems since that. I have a rooted SM-N9005 with a Danish carrier. I have read and read and read for at fix, but can't seem. to find on. . My problem is this.. I can have a fully charged battery, unplug the phone and can, by using the power button, turn the phone off and on again. BUT if I pull the battery out and insert it again after 10 sec, then the phone doesn't turn on. It only turns if it gets the power cord in again. That's the first problem.
The second on is the battery drain. I have done a dalvik clean, cache partition clean, factory reset, soft reset, hard reset, uinstalled pretty much every app that I have... nothing helps. I even bought a new battery.
Can you guys help me or guide me in the right direction on what to do??
Thank you in advance
Click to expand...
Click to collapse
Go to Settings-wifi-advance until scanning always available
Hey Jdomadia
Pretty much everything is off.. data . GPS.. Bluetooth and so on.. I'm still wondering if my problem is due to the power button issue that I'm having
Hi Bro i had the same problem the source of it is the developper option just desable them from settings and every thing will be normal again i hope that works for you too
Hey Abdel310
That never cross my mind. Better Google how to disable them once I have enabled them. Bro, I tried everything so I'm gonna try this straight away!!
Just did it, and man if that helps I'll be the happiest camper you'll ever see
i had the same problem i left my phone fully charged and i go to sleep and at the morning i found it off and 0 % battery and no apps runnig just try it and full charg it and it will not drain battery at lest in the sleep mode
Sadly disabling the developer option didn't fix the problem..
it still drain battery in sleep mode ?
the latest screen shots from better battery stats. I can't find any partial wake lock that seems to cause the drain
It's starting to sound more like a malfunctioning battery itself. Especially considering your first issue.
Have you tried a different battery?
Also try it without the SIMcard. A malfunctioning SIM can also cause these issues. (Happened to me back on 4.3. Drained 12%/h, not a single wakelock and 98% deep sleep. No SIM, no drain. New SIM fixed it.)
Sent from my SM-N9005 using Tapatalk 2
So here is the latest update.. I found out that even when the phone is off, like shut down the phone drains the battery. had to phone to a complete charge, shut off the phone and left it alone.. during the night the battery was drained... and it's a brand new battery
Onegio1 said:
So here is the latest update.. I found out that even when the phone is off, like shut down the phone drains the battery. had to phone to a complete charge, shut off the phone and left it alone.. during the night the battery was drained... and it's a brand new battery
Click to expand...
Click to collapse
If you can get your hands on another battery, just to test, try that (could be you bought a bummer battery) Do you have any friends with Note 3 you can swap batteries with just to see what it does?
Hey Burtcom
tanks for the reply. I can't believe that it's the battery, without knowing for sure. I'm still wondering if my problem is due to the power button issue.. as I mentioned, if I remove a fully charged battery from the phone and reinsert it, then the phone won't turn on. it will only turn on with a power cord.
Now my phone drains the battery even when the phone is off.. like completely turn off.

Problem battery note 3

Guys I have a problem for the battery of my notes 3. when loading the phone off me arriving at 100% then when I go to turn down towards 95% as ever ?? I also bought a new battery and always makes the same joke then I consume a lot. For example when I go to school not using it almost never goes down by 40%.
I have to bring in warranty you think?
Do a factory reset to rule out software problem?
Some further information would be great.
1. How old is your phone?
2. Customrom or stock? IceCreamSandwich, JellyBean, Kitkat or Lollipop? If customrom is it stockbased or cm/omni etc.
3. Did you charged your phone always using trustworthy chargers?
4. Do you use original spare parts?
5. Did you try to calibrate your battery? (never had a prob. with battery calibration, but you never know..)
6. Do you have a batterylog? Maybe there's a battery draining app.
Software related problems can be solved doing a factory reset or, if this doesn´t work, try to update to latest available android version.
Ironstrix said:
Some further information would be great.
1. How old is your phone?
2. Customrom or stock? IceCreamSandwich, JellyBean, Kitkat or Lollipop? If customrom is it stockbased or cm/omni etc.
3. Did you charged your phone always using trustworthy chargers?
4. Do you use original spare parts?
5. Did you try to calibrate your battery? (never had a prob. with battery calibration, but you never know..)
6. Do you have a batterylog? Maybe there's a battery draining app.
Software related problems can be solved doing a factory reset or, if this doesn´t work, try to update to latest available android version.
Click to expand...
Click to collapse
boys then the phone has just 7 months old and I have always used products samsung original. use as OS 4.4.2 kitkat officer and I have done
several times factory reset etc but I always have the same problem.
as calibrations battery not having root permissions I never made.
do you have mp3 files on your Sdcard?i had a battery drain once because of an audio mix service.the cause was bad mp3 files.if so take a backup of them,delete the ones on your phone,see if the prob is gone or not.
I am willing to help but honestly i cant understand your english. can you show us the battery usage?
Just to clarify it,
you charge your phone untill it reaches 100%.
Then you plug it off and it instantly drops down to 95%
You did a factory reset and the issue persists
If this is correct it seems to be an issue with the charging controller. If you never modified your hardware/software (tripping knox or whatever) sent it to service.
luigi97777 said:
Guys I have a problem for the battery of my notes 3. when loading the phone off me arriving at 100% then when I go to turn down towards 95% as ever ?? I also bought a new battery and always makes the same joke then I consume a lot. For example when I go to school not using it almost never goes down by 40%.
I have to bring in warranty you think?
Click to expand...
Click to collapse
Don't quiet understand what your saying?
You having issues with your battery draining quickly?
If so download Battery Doctor and it will display apps using your battery.
Try turning off bluetooth, wifi, any connection apps and see if that helps.
Your need to narrow the issue down.

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