[Q] help, phone reboots and battery turns 0% - Galaxy S 4 Q&A, Help & Troubleshooting

ever since installing arrow rom V8, my phone sometimes crash and reboot from opening certain apps or even taking a picture... but that's not the weird part, its when my phone reboots and turns on again, but with the battery at ZERO percent. This happened 3 times already, and only on arrow rom.
When i take out the battery and put it back on again, it's still at ZERO percent battery... to solve it i have to turn off the phone and plug it in the charger at the same time.
Any advice why this happens? do i need a different kernel or a new battery?
thanks
im using i9500 octa version.

My guess is a new battery. Samsung already stated that some phones have bad batteries.

Samsung has started replacement of such batteries. Go to your nearest service station and get ur battery replaced. Even mine had the same problem but now works like a charm.
Jason2k13 said:
ever since installing arrow rom V8, my phone sometimes crash and reboot from opening certain apps or even taking a picture... but that's not the weird part, its when my phone reboots and turns on again, but with the battery at ZERO percent. This happened 3 times already, and only on arrow rom.
When i take out the battery and put it back on again, it's still at ZERO percent battery... to solve it i have to turn off the phone and plug it in the charger at the same time.
Any advice why this happens? do i need a different kernel or a new battery?
thanks
im using i9500 octa version.
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Related

[Q] [Help] My battery is draining too fast, some soft problem ?

I bought this Hero off eBay, and it was dodgy since the begining.
The phone had cyanogen, and was restarting itself occasionally.
So i wiped it, installed 2.1 and it got fixed, but now i have a problem with battery drainage.
Its insance, 10minutes-10% im pretty sure its not supposed to be like that. with or without wifi/3d turned on, its just riddiculous.
I borrowed battery from a friend, and that didint make any change, i installed latest update from the autoupdate in the phone and still its bad. I read somewhere here that its faulty email app that keeps on trying to sync and drains battery, how do i fix that ?
I did a full wipe, cleared cache and everything back to factory settings, with no apps installed it goes from 100% to 0% in an hour.
I downloaded 2.1 from some android forum, as i was unable to find one here (there are only links to 1.5 on the xda.wiki WHY?)
If you can point me to a proper 2.1 (or higher?) software to download that doesnt do this crazy **** i'll be happy as infant on crack.
Please help, here is my software information:
Firmware: 2.1-update1
Baseband version: 63.18.55.06JU_6.35.09.26
Kernel version: 2.6.29-063c4d24
Build number: 3.32.405.2 CL191507release-keys
Software number: 3.32.405
Browser version: WebKit 3.1
Try calibrating your battery it gave me a huge boost on my hero... went from getting 16hours day.. to about 30hours on a single charge!!
Every time you flash a new ROM you need to calibrate your battery. The battery meter in the OS (Android in this case) is generated based on the battery stats file.
Battery stats is erased when you flash a new ROM.
Easiest method of battery calibration when you're intending on flashing a ROM:
Ensure battery is fully charged according to the OS. Switch phone off, unplug charger and plug back in. Once light is green, leave charging for another 30 minutes (light goes green at approx 95% charge).
Switch on, flash ROM. Allow first boot to complete.
Shut phone off. Disconnect charger. Remove battery. Replace battery. Place on charge, light green, leave charging another 30 minutes, yadda yadda. Switch phone on, boot immediately to recovery. Wipe battery stats.
Boot phone up. Now would be a good time to install JuicePlotter. Use as normal. Do not charge, let the battery run down completely. When the phone shuts itself off, power it back on. Repeat process until it won't switch on anymore.
Remove the battery. Put the battery back. Turn the phone on. Repeat until it won't turn on anymore.
Now charge the battery on the mains to 100% while the phone is off, keep charging for 30 minutes after light goes green. Power on. Voila, fully calibrated battery.
The last part, run until completely dead and charge only needs to be done once in a while (this is calibrating the battery innards, not the battery stats)
Click to expand...
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hah, yea thats what i accidentally figured. phone was switching off, but when i powered it back on it had 30%.. and it was like that 3 or 4 times.
I ran it down completely and now am charging it till max, we'll see what happens. at worst i'lkl start your process from the beginning thx !
I diidnt know you had to do that. i've been playing with my G1 and not even once i had to calibrate that.. maybe i should
How'd it go? Any improvement on battery life?
it diidnt help I did what you quoted step by step and its still running down the battery like crazy :/ what else can i do ? im thinking of switching to 1.5 but thats just not progressive and my friends phone is running fine on 2.1, with the same battery even.
Edit: i've installed task killer and killed all the mail checking apps.. hope that is the problem
Edit2: it didint help at all, in 5 minutes i lost 15% fcuking hell !
I just switched to 1.5 and its still happening ! I using a different battery and its just as bad... why is this happening to me
ill try second to latest radio from xda wiki.. im running out of ideas,what else can i do ?
That really wierd... its not the battery if you have tried using different ones. Its not the ROM if u have changed it.
Have you tried disabling auto-updates? and auto-checks for emails. Which email client do you have? you should find the option to "sync-never" in the app settings.
Buying it from ebay is kinda ominous though.. was it described as faulty? perhaps you could contact the seller and request a refund is all else fails?
you can try using setcpu to underclock the cpu.
i have similar situation as you. before going to bed around 11pm, it showed 50% left, turned on airplane mode, then in the morning around 6am, phone was powered off.
now it has been 2 days, still have 20% left.
Logan3D said:
I bought this Hero off eBay, and it was dodgy since the begining.
The phone had cyanogen, and was restarting itself occasionally.
So i wiped it, installed 2.1 and it got fixed, but now i have a problem with battery drainage.
Its insance, 10minutes-10% im pretty sure its not supposed to be like that. with or without wifi/3d turned on, its just riddiculous.
I borrowed battery from a friend, and that didint make any change, i installed latest update from the autoupdate in the phone and still its bad. I read somewhere here that its faulty email app that keeps on trying to sync and drains battery, how do i fix that ?
...
Click to expand...
Click to collapse
Did you ever take into consideration that some part of the hardware might be damaged?
Devices that got water damaged, sometimes show weird symptoms as well:
- They still boot up and seem to work well from the first sight
- The battery drains very quickly
- Some of the peripherals are not working stable or not starting up anymore (e.g. wifi, bt, gps)
- Other crazy things might happen as well (e.g. random reboots, backlight flicker, etc.)
So you might have a look at the mainboard. Red stickers indicate water damage!
Regards,
scholbert
Yea but if it were damaged would it show 50% battery after restarting thinking it had reached 5% ? i dont have the tools or will to unscrew it.
i paid 100 pounds fo it, the normal price of a used hero, but the auction said "phone restarts for no reason" and they do not accept returns, so im propably screwed :I
I had an old blackberry 8300 curve, i had it in the bathroom while i was showering, got too moist, turned the detection pads red but phone seemed to work fine after i dried it out. But the battery went to crap progressively in the manner. I would charge to 100%, take it off the charger and maybe an hour it would say less than 10%, do a battery pull and it would go back up to maybe 80% and last maybr another hour and keep doing that till it would normally drain on top od the numerous reboots i would be doing until eventually it would just drain and die.
Sent from my HTC Desire using XDA App
Can dead pixels cause this ? i have like three.. but then again why would it show 50% after restarting from 5%..
the thing is its not draining the battery, just registering it wrong
Any updates on this? Any resolution?
shinji21 said:
Any updates on this? Any resolution?
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Click to collapse
sorry mate i have tried everything unsuccessfully and returned the phone to the seller.. dont tell me you bought it ? (london)
No, but i have a samsung galaxy tab and experience similar symtoms. It does not bother me too much, the battery life is still great. Just the percentage is off and i need to restart from time to time.
I read similar complaint from droid x forum too.

[Q] [H] i9500 Battery instantly to 0

Hello friends,
MY i9500 international edition has been having this problem for several months now. I have flashed about 3 or 4 ROMs and the result is always the same. I charge to 100%.. use for little while and then I do something like open the Camera, or xyz app and BOOM the screen goes black, upon rebooting the low battery popup appears. The phone will heat up during this process. Sometimes, removing the battery and rebooting acts as a temporary fix. The battery percentage reappears at a higher number and I can use the phone.. But, then the phone rings or I try to reply to a text message and BOOm screen goes black, etc..
currently using 4.4.2, kernel 4.3.5-CM-gbe05dd6 (SuperNexus ROM)
help!
TabLife said:
Hello friends,
MY i9500 international edition has been having this problem for several months now. I have flashed about 3 or 4 ROMs and the result is always the same. I charge to 100%.. use for little while and then I do something like open the Camera, or xyz app and BOOM the screen goes black, upon rebooting the low battery popup appears. The phone will heat up during this process. Sometimes, removing the battery and rebooting acts as a temporary fix. The battery percentage reappears at a higher number and I can use the phone.. But, then the phone rings or I try to reply to a text message and BOOm screen goes black, etc..
currently using 4.4.2, kernel 4.3.5-CM-gbe05dd6 (SuperNexus ROM)
help!
Click to expand...
Click to collapse
Perhaps a battery problem? Try replacing the battery. Or borrowing first, at least.
cheers ~
TabLife said:
Hello friends,
MY i9500 international edition has been having this problem for several months now. I have flashed about 3 or 4 ROMs and the result is always the same. I charge to 100%.. use for little while and then I do something like open the Camera, or xyz app and BOOM the screen goes black, upon rebooting the low battery popup appears. The phone will heat up during this process. Sometimes, removing the battery and rebooting acts as a temporary fix. The battery percentage reappears at a higher number and I can use the phone.. But, then the phone rings or I try to reply to a text message and BOOm screen goes black, etc..
currently using 4.4.2, kernel 4.3.5-CM-gbe05dd6 (SuperNexus ROM)
help!
Click to expand...
Click to collapse
Buy a new battery.
Mandark52 said:
Buy a new battery.
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Click to collapse
really? anyone else have this problem? I dont think its a battery issue. since the problem happens seemingly at random. if the battery was wrecked wouldnt it always mess up?
TabLife said:
really? anyone else have this problem? I dont think its a battery issue. since the problem happens seemingly at random. if the battery was wrecked wouldnt it always mess up?
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Click to collapse
well bro do you see the golden plates on your battery? So these pins might get damaged while flashing not every tym but it happens. Replace your battery or just sit and caliberate the battery which of no use.All the best.
easy sol wud b borrowing a battery frm a frnd to test
if u dont wana spend money on buying a new battery then borrow it frm ur frnd for a day n test if urs got any prob ..
the battery dont need to b in damaged state to do such malfunction .. i bought a new battery for my fone n it does same like at 20% fone switches off n after restart it goes to 10% frm 50-60

Battery reading issues

Hey everyone. So I bought a second hand note 4 recently and have been having battery problems.
I did a full wipe install of CM13 and the battery dropped to 0% at random times and I had to plug it in the charger for the phone to even boot as it would just restart as soon as it turned on. Anyway, i thought this is probably due to faulty battery. I purchased another one and now this one doesn't reboot at random times but seems like the phone keeps reading the battery percentage wrong, sometimes it doesn't charge over certain percent, just gets stuck at 77% or 63% or any percentage really. If I remove the battery and plug it back in, it shows a completely different percentage everytime. I have tried wiping battery stats, do a full discharge/charge, nothing seems to help. Battery drains fairly fast too, once I manage to get it to 100% it shows that expected time is like 2-3hrs if screen on. Thanks!
idoluvizsick said:
Hey everyone. So I bought a second hand note 4 recently and have been having battery problems.
I did a full wipe install of CM13 and the battery dropped to 0% at random times and I had to plug it in the charger for the phone to even boot as it would just restart as soon as it turned on. Anyway, i thought this is probably due to faulty battery. I purchased another one and now this one doesn't reboot at random times but seems like the phone keeps reading the battery percentage wrong, sometimes it doesn't charge over certain percent, just gets stuck at 77% or 63% or any percentage really. If I remove the battery and plug it back in, it shows a completely different percentage everytime. I have tried wiping battery stats, do a full discharge/charge, nothing seems to help. Battery drains fairly fast too, once I manage to get it to 100% it shows that expected time is like 2-3hrs if screen on. Thanks!
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Click to collapse
battery displaying different percentage after u remove it and put it back in is normal i have 3 note4s all do the same (up to 10 percentage change, it either increases or decreases) but the other issues like getting stuck on a certain percentage are not normal make sure u have the genuine battery and try stock rom.
yeah, i tried stock and the same thing really. such a random issue. I just noticed that battery charges once I turn the screen on and use it , so it only gets stuck on random percent only with screen off.
idoluvizsick said:
yeah, i tried stock and the same thing really. such a random issue. I just noticed that battery charges once I turn the screen on and use it , so it only gets stuck on random percent only with screen off.
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Click to collapse
U can try recalibraring the battery....
Bishal 00 said:
U can try recalibraring the battery....
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Click to collapse
yeah, i said I wiped battery stats, which is basically recalibration
once the battery is charged to 100% it also drops first 10-20% really fast and then it gets better but still I only get around 2hrs screen time
idoluvizsick said:
yeah, i said I wiped battery stats, which is basically recalibration
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Click to collapse
Oops my bad..Didn't read your whole post...
the only way to fix this replace your battery by new one
i tried all options (Format ROM - Wipe battery status - Getting back to stock ROM - Unroot - re Celebrate apps - Changing recovery-Removing battery from device for while sleeping - charge without fast charge - charge via USB)
i asked myself after that all of this headache doesn't worth 20$, i replaced the battery with new one and its working fine now
A0_o said:
the only way to fix this replace your battery by new one
i tried all options (Format ROM - Wipe battery status - Getting back to stock ROM - Unroot - re Celebrate apps - Changing recovery-Removing battery from device for while sleeping - charge without fast charge - charge via USB)
i asked myself after that all of this headache doesn't worth 20$, i replaced the battery with new one and its working fine now
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Click to collapse
yeah, i replaced battery as well but it's still the same issue. old one at least charged fully but would randomly reboot on me, the new one doesn't reboot but drains extra fast and doesn't always charge fully. can't believe both batteries are faulty
I am sorry for summoning this old post but did you find any solution to your problem? I have exactly the same experience with my note 4.
Thanks!
Is there a solution for this problem?
Power down and then out-and-in same battery and my stuck-at78%... was 100% when started.
if you having problems with auto restarting.... download the app " WAKE LOCK" and put it on Partial Wake Lock setting... your restarts will be a thing of the past.

Note 4 battery, signal and performance problem.

I've been having this strange problem these last few weeks. It happens in different ways.
1. Bellow 25% phone randomly shuts off then when i reboot its 0% battery.
2. Bellow 25% at random % I lose phone signal then the phone starts to lag and capacitive keys don't work then the phone shuts off and when i power it on its at 0%.
3. Phone gets to 15% i plug it in to charge, it doesn't charge but discharges to 0% then shuts off and after that it charges.
If i remove the battery then put it back in after it says 0% it may show 30%/20/15/13/25/30 etc. Sometime it doesn't charge after 87% or 92%. Is it the battery or is something else at fault? Also i can't get more then 2h15m screen time whatever i do and wifi drain is 30% in gsam.
Earlier I had same problemes on my Note 1 and it was because of my battery. Probably your problemes are becuse of your battery too.
Ok I will try a new battery.
I have exactly the same problem!!!!
Like exactly.
However I'd like to add some things:
1. Sometimes the radio signal for mobile starts randomly cutting in and out. It will be full bars, LTE, then nothing, no signal symbol. Then Full bars again, then no signal. In 1 minute revolutions. I am not physically moving during this time.
2. Even at near full battery the phone will get super laggy, stutter, and then finally crash. Once it reboots the battery will be 40% or something. Not super low but lower.
3. The camera seems to have a huge effect as well. I will open the camera, take a picture, and the picture won't save...it will just start to freeze the phone up until I have to pull the battery or it reboots on its own.
I also have a new battery coming in the mail.
However I should note that I am Note 4 910-H using a 910-C variant Custom ROM.
I was worried it was the special Modem I flashed to make the C variant ROM work on my H variant phone that was causing the problem.
Great, but unfortunate to see someone else having this issue too.
Ill post results of the new battery here.
Btw, ive been able to resurrect it from a very low state of charge (3% etc). The only way to do this is to use my fast charger. The fast charger is the only thing that will save it. Even then it takes ages to charge and gets white hot while it does. Its like the fast charger is battling for charge against some unknown force.
Post if you remember when you get your new battery. Hope that fixes it for you.
hi
my note 4 910c become very hot when i use the internet , can i change the modem from lower android like 4.2 to android 6 ? is it work ?
I have exactly the same problem and please if any1 finds any solution just share it here... I tried almost everything but not a new battery.
Battery Calibration By All The Ways, Battery Quick Start via *#0228#, Many Custom ROMs, Many Custom Kernels and Many Stock ROMs and the problem still the same even after I cleanly installed stock 6.0.1 ... Any help please.
Thanks in advance.
New Battery fixed 99% of my problems.
However the phone still randomly freezes and disconnects from cell service.
I think its the modem driver. Freezing might also be due to sd card.

My sm-j500fn shuts down instantly when taking flash pictures..

So, I wonder why my phone shuts down when is low on battery and I'm taking a picture with flash on. It does the same thing even when the charger is connected. Any ideas?
TheAngryGuitarist said:
So, I wonder why my phone shuts down when is low on battery and I'm taking a picture with flash on. It does the same thing even when the charger is connected. Any ideas?
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Click to collapse
What ROM and camera app did you use?
Also, my guess is that the battery you're using might be deteriorated and needs changing (unless it's replaced with new and reputable battery).
It also happened on my J500H either, but minus the "flash on picture" problem, as my OEM battery drops immediately that, whenever the battery reched 55-60% left, the phone restarts itself and turned back on to just 20% or below 20 left.
HMMDR27D53-3002 said:
What ROM and camera app did you use?
Also, my guess is that the battery you're using might be deteriorated and needs change too (unless it's replaced with new and reputable battery).
It also happened on my J500H either, but minus the "flash on picture" problem, as my OEM battery drops immediately that, whenever the battery reched 55-60% left, the phone restarts itself and turned back on to just 20% or below 20 left.
Click to expand...
Click to collapse
I'm using ViperOs and rom's camera, but not the ROM is the problem, same thing happened on stock and other custom roms. I've changed my battery 9 months ago, it's not an original one. My original battery got very "fat" and battery dropped from 90 to 10. I don't know if it's battery related but I was thinking about this. It happens only when I'm low on battery, even if it's charger connected. My battery doesn't seem to have any problems, I'm using the phone all day without any percentage problems.

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