[Q] MTP Mode Problem - Nexus 7 Q&A, Help & Troubleshooting

After trying to Sideload the 4.4 Update onto my Wifi Nexus 7 (2012) I'm unable to connect to my Computer in MTP Mode & can only connect in PTP Mode which is far more limited than MTP Mode. I did a Factory Reset & updated to 4.4 OTA, but I'm now still unable to connect in MTP Mode, when I use MTP Mode I get a Google Nexus 7 ADB Interface in Device Manager with Manufacturer ID of ClockworkMod has anyone got any clues how to get MTP Mode working?
P.S. I'm unrooted and have no idea how the ClockworkMod ADB Driver got installed and haven't got a clue how to permanently remove it.
Roland

Rolandh said:
After trying to Sideload the 4.4 Update onto my Wifi Nexus 7 (2012) I'm unable to connect to my Computer in MTP Mode & can only connect in PTP Mode which is far more limited than MTP Mode. I did a Factory Reset & updated to 4.4 OTA, but I'm now still unable to connect in MTP Mode, when I use MTP Mode I get a Google Nexus 7 ADB Interface in Device Manager with Manufacturer ID of ClockworkMod has anyone got any clues how to get MTP Mode working?
P.S. I'm unrooted and have no idea how the ClockworkMod ADB Driver got installed and haven't got a clue how to permanently remove it.
Click to expand...
Click to collapse
Look in your PC's Control Panel - do you see Portable Devices (it's most likely missing or not showing up)
Folks over at Nexus 5 (I owned both devices) are running into similar problems - long story short, it's corrupted and/or missing usb devices drivers. Simplistic solution, use the computer (assuming you are running Windows 7 or Vista and not Linux) SYSTEM RESTORE feature & roll back to last few days, it should be a successful effort & then reboot. Reconnect your device, let it sit & recognize the device, install drivers, etc. - do this with USB debugging OFF first, and when it is done - enable USB debugging, let it finish.
Now, reboot PC again to be sure, and connect. usb cable again - give it 3 to 5 seconds, your Auto Play should be popping up with prompt to open folders/files, etc.
Check your CP again, you should now see Portable Devices part of the hardware, and Google Nexus 4 (yes, that's what is on mine)
Let me know if this solution works for you - the alternative is to uninstall all usb drivers, reboot, install, etc. etc. Please post your results if you choose to follow this dummy's approach, thanks.

Related

N4 not showing up at all on PC

I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Make sure for windows media player to be updated to the latest, for the windows mtp driver.
duraeas said:
I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Click to expand...
Click to collapse
There are a few things you can try. Have you tried uninstalling the drivers completely then reinstalling from the toolkit? In the past, I've had issues where the phone wouldn't be accessible in some way on one computer but would be fine on another, so maybe try a different computer to try to narrow down the problem as to whether it's an issue with the phone or the computer? Also, this may sound a bit ridiculous, but simply switching USB cables and / or ports has fixed detection issues for me in the past as well--something to consider.
Sent via Morse code from my Nexus 4
Remove any existing drivers (while phone is connected), do the same for other android devices if you have any, then reboot and install Universal Naked Drivers. Have always had success with this driver pack.
Rizy7 said:
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Click to expand...
Click to collapse
100% sure on both counts.
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
YeledKaki said:
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
Click to expand...
Click to collapse
Thats not the problem, it doesn't give any option. It doesn't show up on the computer at all and only charges. It's the same for every computer.
yuriorkis said:
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
Click to expand...
Click to collapse
I'm thinking we've screwed something up with the phone's side of the MTP protocol - mine is totally independent of the cord/computer used. All the correct drivers installed.
Have you tried Factory Resetting? I'm really hoping this is a workable option.
If you have a recovery back up the current Rom and flash stock and see if it's working
Sent from my KFTT using xda premium
if the phone is locked with a pin/password/pattern unlock it.
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
my screen is cracked and phone is useless now (replacement coming tomorrow) can i connect it and wipe it back to factory before i have to send it out?
K0v4L said:
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
yuriorkis said:
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
Click to expand...
Click to collapse
Is yours able to connect during Bootloader/Recovery? Fastboot/ADB have no trouble recognizing my device.
It's really odd that if these things work, meaning your USB connection is fine, replacing the all of software fixed nothing... unless MTP occurs at a much lower level of the OS (maybe kernel is corrupted?)
I've got a similar problem that others have posted - PCs not detecting my N4. I got it last Friday (2/1) from Google and after the registering process and updating to 4.2.1, I connected it to my Win7 laptop and it showed on the PC as a drive. But since I couldn't copy/paste Office docs to that drive and had to do that through Dropbox, I didn't bother trying to reconnect until Monday, at which time the PC didn't detect it. Neither will one other Win7 nor two XP (both with WMP10) PCs. Have tried multiple cables, all of which work with other Android devices (pre 3.0). I've seen several suggestions on this and other threads, but one major issue I'm having is that some of the fixes require enabling USB Debugging. For the life of me I can't find that option in the N4's Settings. Unlike my other phones, there is no Applications subcategory under Settings on my N4 (4.2.1, Build JOP40D). Can anyone help me find that option? TIA.
Edit - Found answer. Click on Build in About Phone setting 7 times. That activated Developer options. Now to try the fixes which require USB Debugging mode turned on.

Going crazy!! - Issue with USB debug & PTP

Hello fellow comrades of XDA,
Between windows 8.1 and USB driver issues, I'm going crazy! - now that this is out, onward to my problem.
I just brought my Nexus 7 2012 32GB back to stock (4.3.0) using stock image, etc.
Now, when I go into developer mode and click USB debug (enable), my Nex hangs for a few seconds and then restarts. USB debug is not enabled upon auto restart.
When I go into settings>storage and change from MTP to PTP, my Nex hangs for a few seconds and then restarts. PTP is not enabled upon self restart.
The other weird thing is, my computer (win 8.1) does not recognize my Nex. I cannot browse any files inside the Nex, as it does not show up in my computer. But when I have it plugged in during fastboot, it recognizes it and I can use fastboot commands.
I need your guys' help please on these mater. I need to be able to enable usb debug mode, be able to enable PTP mode to help troubleshoot why the Nex does not want to show up on the computer, and have the Nex show up on the computer for file browsing and ADP utilization purposes.
Any bit of hits and clues on how to tackle this matter is much appreciated!
Thanks in advance!
~A
Update 1: Did some more thorough testing of the issues I am facing above. I found that that if I am using stock image JWR66Y, then I have the issues with Nexus freezing when trying to enable usb debug or PTP vs MTP. But if I am on the JWR66V stock image (which is the one before - but both are 4.3.0), then I do not have the reboot issues with enabling USB debug or PTP vs MTP storage. But in either case, I still cannot get my win 8.1 computer to detect the Nex as a drive. So I still cannot browse the files on the Nex. But in both cases I can detect the Nex on my computer in fastboot. Very strange and still very frustrating! Anyhow, some food for thought. I hope someone has more light to this issue. I can't be the only one experiencing this.

Nexus 4 will not show up on Computer

Nexus 4 when plugged in with 2 different cables (both capable of transferring MTP as tablet transfers files and connects as MTP just fine) don't do anything and just charge the phone . No "connected as a media device" notification. Checked settings and it's on debugging mode as well as MTP mode but still not being recognised and the same applies for PTP. Phone has been factory reset and still does not get recognised by computer. Device Manager doesn't pick up anything either. No ADB, Nexus 4 name in Device Manager. What's the problem and how can i get it to show up on computer as an MTP device? The phone's not rooted and is Android Version 5.0.1 Lollipop.
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
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Stand by
Good luck
Had the same issue my USB port on my Nexus 4 was going bad, but it was still charging the phone. I replaced the port and was back in business.
Sent from my Nexus 4 using Tapatalk
XDA Visitor said:
Nexus 4 when plugged in with 2 different cables (both capable of transferring MTP as tablet transfers files and connects as MTP just fine) don't do anything and just charge the phone . No "connected as a media device" notification. Checked settings and it's on debugging mode as well as MTP mode but still not being recognised and the same applies for PTP. Phone has been factory reset and still does not get recognised by computer. Device Manager doesn't pick up anything either. No ADB, Nexus 4 name in Device Manager. What's the problem and how can i get it to show up on computer as an MTP device? The phone's not rooted and is Android Version 5.0.1 Lollipop.
Click to expand...
Click to collapse
You could try and install ADB drivers . It might help the pc detect.
64bit
32bit
N4 will not show up as MTP in android
If you want to use MTP, it is supported in TWRP recovery.
Boot into TWRP recovery and you can view and transfer everything in N4 /root via windows explorer on PC.
mine once had MTP work flawlessly until i start to done this and that, now whatever i did only PTP works
boot to TWRP? sadly nothing work ?
groovepeppy said:
mine once had MTP work flawlessly until i start to done this and that, now whatever i did only PTP works
boot to TWRP? sadly nothing work ��
Click to expand...
Click to collapse
If your bootloader is unlocked, you can flash or boot into TWRP recovery, it supports MTP.
If you have any connection problems between PC and TWRP MTP, it is likely driver related.
You will need to look in Device manager on PC while phone is connected.
Download the howto_driver.zip from the "15 seconds ADB Installer thread" and follow the picture tutorial contained in the zip file. This should fix your connectivity issues.
If you are sill having connection issues, You could try and install ADB drivers . It might help the pc detect.
64bit
32bit
Then go back through the picture tutorial in the howto_driver.zip
Best of luck
Nexus 4 Update
Took it to phone technician who replaced battery port on phone. He didn't do a good job on the reassembly of the Nexus 4 when replacing phone battery port and fixed it. Drivers install now.
Calvin Vongola said:
Nexus 4 Update
Took it to phone technician who replaced battery port on phone. He didn't do a good job on the reassembly of the Nexus 4 when replacing phone battery port and fixed it. Drivers install now.
Click to expand...
Click to collapse
Glad you got it sorted out :good:

Nexus 7 2012 not used for 2+ years, usb driver and MTP problem help!

[WRONG SECTION, sorry please move to Help & Troubleshooting please.]
Hey guys, my nexus 7 is rooted operating AOSP/AOKP on 4.2.2 just to give some brief information (it's not fresh in my mind and I plan to clean install a new rom and kernal).
So first I'm not getting my nexus to display in my computer (win 7 x64) as MTP with usb debugging enabled nor disabled. PTP camera mod works and displays. I've already googled around so I know a few basic solutions to this issue none of which have worked thus far.
Following Nexus Root Toolkit driver instructions.
After wiping the drivers a windows restart and disabling debug mode, connecting via usb only installs the "Android ADB Interface" driver only (step 2 link above). After switching from MTP to PTP Nexus 7 driver is installed only (step 3). I then re-enable MTP where no new driver is installed untill usb debugging is turned back on and Android Composite ADB Interface driver is installed (step 4 + 5). This is where I'm stuck... At one point while playing about I managed to get MTP in the taskbar driver installer only to fail "No driver found" or something along those lines.
Please can someone assist me I need this tablet wiped and operation ASAP.
Thanks anymore information required just ask.

ADB phone access via Windows 10 (broken screen)

Unfortunately I broke the screen of my beloved 6P today and have spent the last 8 hours trying to figure out how to recover everything from it. It's still working as I can hear notifications and phone calls but the screen is blank.
After searching everywhere (xda, stackoverflow etc.), I'm a bit stuck and was wondering if anyone can help. Here's my plan/what I know:
1) I want to emulate the phone screen on my PC via USB using Android Control
2) I need USB debugging mode to access the phone via ADB
3) I need the correct (Google) USB drivers installed on my PC to access ADB
I have downloaded several tools/drivers and this is how far I got:
1) Windows sees/recognizes the phone under Devices and in Device Manager (as It does normally) - I am unable to access the phone because it's not in file transfer mode
2) When I run adb devices, the list is empty
3) I tried to update the driver to the latest Google USB driver but Windows 10 won't let me (windows has determined the best drivers etc. etc.)
I can't be sure what is blocking access via ADB. I'm sure I enabled USB debugging when I first got the phone but it was a long time ago. I read that I might need to disable Windows Driver Signing to install the latest Google driver but I haven't tried it yet.
My question is, how can I tell if it's USB debugging or the Driver? Any help would be greatly appreciated!
If you have your bootloader open, then this should be easy. You can install (if not already installed) TWRP recovery with "fastboot flash recovery file.img". When you then boot blindly into the recovery (its always the same amount of button presses in bootloader) then you can access the storage of your phone.
Other cheap solution: Get a phone with bootloop issue and use that screen from it. Then you have again a fully working phone.

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