Hello,
I am using a new Galaxy S4 Google Edition and when searching for the facebook app, the actual app does not appear. Facebook messenger comes up, as well as other facebook apps but the official facebook app does not come up. If I put in a search for facebook, not press the search button, and select the facebook app that appears in the drop down, I get the dreaded "can not retrieve information from server" message. I have tried all of the other tips (clearing cache, uninstalling updates, resetting the phone, etc.) without any success. All other apps that I use are fine.
Any ideas?
Jim
jhzafrani said:
Hello,
I am using a new Galaxy S4 Google Edition and when searching for the facebook app, the actual app does not appear. Facebook messenger comes up, as well as other facebook apps but the official facebook app does not come up. If I put in a search for facebook, not press the search button, and select the facebook app that appears in the drop down, I get the dreaded "can not retrieve information from server" message. I have tried all of the other tips (clearing cache, uninstalling updates, resetting the phone, etc.) without any success. All other apps that I use are fine.
Any ideas?
Jim
Click to expand...
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search via PC in Play Store and install to your phone. simple!
Related
So im not sure how I got into this situation but here it is. My Social Networking App shows no logins, and when opening says to go to setup but times out. If I go into my accounts it shows my facebook and twitter. I have tried to remove the twitter and facebook accounts but they say "error occured" and will not go any further. Is there a way thru manage applications, that i can clear the data (like the old google apps storage trick on 1.5-1.6) or any other tricks short of a master reset to fix this?
Thanks
I've been trying to figure out how to sync my Facebook with my phone, but I think I'm running into a glitch. I go to Settings, Accounts & sync, Add Account. I then click on the facebook button, but then it just shoots me back to the previous page (Accounts & sync). The very first time I did this, it asked me to log into my account, but then it didn't add my FB account and just brought me back to the previous screen. I've looked online for a solution, tried things like uninstalling the facebook app and reinstalling it, but it just does the same thing. Any thoughts?
HellRazor379 said:
I've been trying to figure out how to sync my Facebook with my phone, but I think I'm running into a glitch. I go to Settings, Accounts & sync, Add Account. I then click on the facebook button, but then it just shoots me back to the previous page (Accounts & sync). The very first time I did this, it asked me to log into my account, but then it didn't add my FB account and just brought me back to the previous screen. I've looked online for a solution, tried things like uninstalling the facebook app and reinstalling it, but it just does the same thing. Any thoughts?
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Click to collapse
You didn't look particularly hard did you? Check down on the Themes/Apps section for this phone. There is a leftover bit from the SE code that was stripped that ends up blocking the addition of a FB account from the official FB app. You have to use another app. Try using the SonyEricsson Life.Contacts beta, or use WATTO's FB Synch adapter (I use the latter, but there isn't an option to synch only matching contacts, just all or nothing).
http://forum.xda-developers.com/showthread.php?t=1100865 (First page as of this posting no less)
HellRazor379 said:
I've been trying to figure out how to sync my Facebook with my phone, but I think I'm running into a glitch. I go to Settings, Accounts & sync, Add Account. I then click on the facebook button, but then it just shoots me back to the previous page (Accounts & sync). The very first time I did this, it asked me to log into my account, but then it didn't add my FB account and just brought me back to the previous screen. I've looked online for a solution, tried things like uninstalling the facebook app and reinstalling it, but it just does the same thing. Any thoughts?
Click to expand...
Click to collapse
sign out of the fbook app, so there is no account associated with it, go to manage applications and clear data for the fbook app, no go to accounts and settings and try to sign in
AndroHero said:
sign out of the fbook app, so there is no account associated with it, go to manage applications and clear data for the fbook app, no go to accounts and settings and try to sign in
Click to expand...
Click to collapse
I follow your instructions:
I sign out, clear data, and THEN do accounts-->sync--->add account--->facebook--->sign in---->fb starts up--->i back out of it--->nothings changed in my contacts, and furthermore when I go into accounts: there is still only google synced up. no evidence of any fb sync
AndroHero said:
sign out of the fbook app, so there is no account associated with it, go to manage applications and clear data for the fbook app, no go to accounts and settings and try to sign in
Click to expand...
Click to collapse
For those not stuck on the borked CDMA version, yes, this. Also make sure you have not moved the FaceBook application to the SD card, as that will also commonly mess up the account synch adapters.
Same goes for me. I logged out, cleared app cache, cleared app data, reinstalled, tried to add FB sync account, logged in successfully, facebook opened but no sync account was added.
The only way i figured it out is to use the r800x UK firmware because it uses the sony ericsson base instead of google, so facebook contacts arent blocked.
My two cents, hope it helps
r800x locked bootloader on UK firmware from XDA premium app
High there. My unrooted Nexus 7 Wifi updated yesterday morning via OTA (although I helped it along by force-stopping and clearing data on Google Services Framework). All was good until I tried opening the Contacts app, which fails to open with the message: "Unfortunately, Contacts has stopped." I tried everything I could think of, including:
Restarting the tablet.
Going into Settings>Apps and force-stopping Contacts and Contacts Storage and clearing caches and data.
Deleting my Google account, restarting, and signing back up for it.
None of these worked.
A funny thing I did to test the contacts feature in the cloud is that I opened Contacts on my PC and edited some of the entries. Then I started a new email on my Nexus 7, started entering a name in the To: field, and the edited contact info autofilled. So the Contacts app does not work, but the contact data is still available to other apps and is syncing properly.
Can anyone think of anything else I can try short of a factory reset?
TIA
Bueller? Bueller?
Sent from my Nexus 7 using the tears of solitude.
Hi,
I have no idea why, but I don't get any push notifications from Facebook Messenger. There is no sound, no vibraitions, nothing in notications. And yet, in the app itself I see that someone wrote to me.
Symptoms:
No notifactions
No chatheads
Full Facebook app itself does notifactions: it tells me about new friends, birthdays etc. Also: when I open a new conversation via Facebook app, it creates that chathead bubble. And with that pinned to my screen I can get atleast some sounds.
When I manage apps, under Messenger, I usually have two services: ChatHeadService and MqttPushService (sometimes also EventService and
I still get notifications from other apps, like SMS, Facebook itself, Google Play etc.
What I did:
I cleared all the cache and app data for Facebook and Messenger (multiple times!)
I reinstalled both Facebook and Messenger
I restarted my phone and did Wipe Cache via Recovery.
I double checked if I have notifications enabled both in my Messenger app and in Application Settings
I have enabled synchronization.
Nothing worked. And yes, until... I have no idea what, everything worked just great.
I'm using Galaxy S4 i9505 with I9505XXUEMJ7. And Messenger/Facebook are the newest, freshly installed versions from the market.
Do you have ANY idea how to fix my problem? Maybe there is some KNOX block or whatever that I'm not aware of?
Out of the Blue, the exact same symptoms. Everything was working fine until a few weeks ago. Suddenly, facebook messenger gives me no notifications at all.
What I tried more was installing older facebook and messenger versions without any luck!
My device is Galaxy S4 i9505 with XXUFNB9 no root
My problem was on Facebook side.
Try creating totally new account and log in with it into your Phone. Check if you recieve notifications.
If yes, go to Facebook settings and delete all (ALL) apps that you have connected. From what I gathered the problem was in one of the apps that probably was stealing all the attention.
Yeap! I disabled all apps from Facebook settings and... blink! Notifications! Don't know which app did the trick but don't really mind. Thank you for your time!! :laugh:
SOLVED
thunderstormgr said:
Yeap! I disabled all apps from Facebook settings and... blink! Notifications! Don't know which app did the trick but don't really mind. Thank you for your time!! :laugh:
SOLVED
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CouldCouldplease explain how you did that...i have the same problem. I'm on cm12.1 .on my opo
kiwtir said:
CouldCouldplease explain how you did that...i have the same problem. I'm on cm12.1 .on my opo
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Click to collapse
Login to facebook -->Settings-->Apps-->Apps other use-->Edit-->uncheck
It's been a while since i did it but it should word...
So as the title says, I cannot connect to any of the Google apps such as YouTube, Google+, and the Play store. These were all working just a couple days ago, and I would appreciate any troubleshooting tips. Some of the apps, like YouTube, will connect, but have limited functionality. For example, I can connect to YouTube, and I can play videos, but I cannot like, subscribe, or do anything that requires an account. Also things like Gmail and Google+ will load, but I cannot get any new posts/emails
Any suggestions on how I can fix this?
Using a Nexus 4 w/ Cyanogen Mod 11.
TartarSauceGamer said:
So as the title says, I cannot connect to any of the Google apps such as YouTube, Google+, and the Play store. These were all working just a couple days ago, and I would appreciate any troubleshooting tips. Some of the apps, like YouTube, will connect, but have limited functionality. For example, I can connect to YouTube, and I can play videos, but I cannot like, subscribe, or do anything that requires an account. Also things like Gmail and Google+ will load, but I cannot get any new posts/emails
Any suggestions on how I can fix this?
Using a Nexus 4 w/ Cyanogen Mod 11.
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Click to collapse
It sounds that google app data doesn't sync. Go to settings accounts your google account and make sour that app data is checked. Maybe that's your problem.
Csacsifiu said:
It sounds that google app data doesn't sync. Go to settings accounts your google account and make sour that app data is checked. Maybe that's your problem.
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Click to collapse
Well, I went there, and saw that the app data was already checked. There was a message at the bottom telling me that "sync is currently experiencing problems. It will be back shortly"
Any other ideas?
Have you tried forcing a sync of every single item? Removing and re-adding your google account? Those might do the trick. Also make sure your play store and play services are fully up to date.