Hi ,
got a really strange problem, i was using my old three uk sim card in my new note 3 whilst my contract came to an end and then i was going to transfer my old number to my new contract sim card in the note 3. when the old contract finally ended i put the new sim in the note 3 but it said unknown network, unknown number, mobile state unknown. i put my old contract sim in and that worked for a day and then the number must have transferred because i got a text telling my then 5 mins later i completely lost signal. i then took the old sim back out and put the new sim back in and its still all unknown. i contacted three and told them and they said they would send me a new sim which will already be activated and ready to go with my number transferred to it. i recieved the new sim and that was the same, unknown. i went to three store and they gave me another new sim and that is also the same. everything is unknown. they said it might take an hour or 2 to activate but its been like 8 hours now and its all still unknown. ive restarted loads and even flashed diff os and its still the same. my imei is perfect and nothing has changed. i just dont understand why 2 new sim cards would do this??
any ideas?
Related
I've had my verizon gs4 for a month and no problems.
Now while traveling I keep getting errors saying I will "no longer have access to mobile data till i insert a valid sim card" ?
I've switched sim cards at the verizon store but it started again the very next day.
What gives?
Alan.. Sent with Galaxy S4
The error message that said I needed to insert a valid sim card happened again today while traveling home.
The good news is I think I figured it out!
I had so much hell with this error I wanted to share my findings.
I've talked to numerous verizon techs with suggestions to replace my sim card, reformat, maybe it was one of my apps, and even to replace my phone "but there's none in the warehouse".
Finally I discovered the Galaxy S4 requires a "nfc" enabled sim card!
You can't tell by looking at the tiny sim but the larger card the sim comes in has a notation of "nfc" if it's the right card.
I think as long as I was in my local area the network let me slide since I initialized he phone there... But when I ventured out it saw my non nfc sim as invalid!
After replacing I hung out in the Verizon store about 30 min because before it would error within 5-10 minutes. Then drove home "an hour drive" and absolutely no errors!
And I maintained a 4g signal throughout my whole trip which was through some back country where signal is usually marginal.
Update... As of 8 hours later still no errors!
This is a pretty serious problem for Verizon.
Why?
1. If I would have reformatted to factory settings... I would have gotten the same... All for nothing and days of configuration lost.
2. If I got another new phone, again the same.... All because I would be using my same sim card.!
I'm sure many replace the whole phone "and" sim together and when it works and it's assumed the problem was the phone or software.
What a terrible headache for the customer, tech support, and verizon customer service just because people don't know the proper sim card needed for the S4!
I'm mifted that this is not common knowledge among verizon personnel concerning such a popular phone!
Alan.. Sent with Galaxy S4
Just received this phone back for issues reading the SIM card. I sent it to them the first time they returned it not working. They said they replaced the phone this time but I have the same serial number and IMEI #.
Is there a way to see if it is unlocked? I don't have my T-Mobile SIM anymore to test. I did have it unlocked but want to check to see if it is unlocked without a SIM card.
TY for the help
xisruno said:
Just received this phone back for issues reading the SIM card. I sent it to them the first time they returned it not working. They said they replaced the phone this time but I have the same serial number and IMEI #.
Is there a way to see if it is unlocked? I don't have my T-Mobile SIM anymore to test. I did have it unlocked but want to check to see if it is unlocked without a SIM card.
TY for the help
Click to expand...
Click to collapse
You would need two SIM cards from two different networks to verify that it's unlocked, unfortunately. And if they replaced the phone, it should definitely not have the same IMEI. Different phone = different IMEI. I would look into that.
Hi all,
I recently upgraded from a Note 2 to a Note 4.
Will try and explain the issue - it's only small but bugs me.
My previous sim was Orange and the new sim is EE 4G.
As this was an upgrade I was told my number would transfer to this new phone (Orange and EE are basically the same company in the UK - in fact my old Note 2 showed EE as the network carrier with the Orange sim).
My problem is when I put the new sim supplied in my new Note 4 according to the phone company the sim will take on a temp number until the transfer is complete. However when I make calls to others, my number appears correctly on their phones (same number as was in Note 2). I can no longer make calls on my Note 2 so assume the transfer has been actioned.
HOWEVER the phone is still showing the wrong (temporary?) number in About Phone > Status.
I can find no way to clear this and display the correct number.
Any ideas?!?
Mine does same too.. Im on ee but transfered my old number over but phone shows only number ee gave me
I dont think you can do anything until your provider remotly update your sim.
Sent from my SM-N910T using XDA Free mobile app
Thanks guys,
I received an update this morning requesting I reset phone.
After reset I now have correct number albeit the international dialling version - starts 00447 rather than 07 but that's near enough for me.
Strange how all other sims I have display normal non-international number but meh.
Mine is on o2 and shows international number as well. Guess this is how the new 4g sims work on the Note 4.
I recently switched to EE from 3 and the sim had the temporary number, so that was displayed in About Phone. I popped the card in an iPhone, edited the number and put it back on my Note.
>I bought my sprint note 4 and it was sim-unlocked r(I'm not in usa) .
>Bricked it while rooting
>.Odin stock rOm .
> surprise ! Sim locked
>.tried everything .
> give up ( last option seems I'm gonna need a box something )
> use it for months
> for music transfer download KIES .
> get a software update and W'allah Sim is unlocked again .
> Now I'm using etisalat sim .
> But the number in phone info isn't mine ( looks international )
so there's that thought I'd share .
ThanKs
the number is stored on the sim
android phones dont offer the feature to edit it for some reason
pop it in an old dumb phone
Sony Ericsson K800i etc and edit it there
then pop back in your android device
I have 2 Galaxy S4 i9505 phones.
Phone 1. Bought as used phone on Ebay and was previously locked to the 'Three' network, I had it unlocked by 'Three'. This phone has always, and still does work without problem with my EE 4G (pay monthly) sim. The only remarkable thing about this phone is that it failed/froze/bricked whilst installing the Lollipop upgrade. It was repaired - new boards - under warranty in April 2015.
Phone 2 was also bought as used on Ebay. This phone had been used on O2 network. I discovered that it had never been locked to any network. I bought a pay monthly 30 day rolling contract thinking that it had been locked to O2. When I put my EE 4G sim in I got the message 'no sim, insert sim'. Baffled. The only thing I thought could be the problem was the sim itself, EE gave me a new sim. The only physical difference this sim had was that it had the Nano option. When I put this sim in phone 1 it worked perfectly, I put it into phone 2 and it worked! I needed to put the sim back into phone 1 to set it up to transfer data. When I put it back into phone 2 the message 'invalid sim' came up and that is where things stand.
As I have two phones I was hoping someone could guide me through the necessary steps to find out where the problem lies by comparing the two, and hopefully find a solution. I have read another thread from tomedwards93 posted in April 2015 and see no solution was found by him so maybe this could help him too.
Can someone please help?
I didn't understand a single of what is written,the description is long and read this thread twice,still can't a understand this thread
Sent from my GT-I9505 using Tapatalk
Grimble1950 said:
I have 2 Galaxy S4 i9505 phones.
Phone 1. Bought as used phone on Ebay and was previously locked to the 'Three' network, I had it unlocked by 'Three'. This phone has always, and still does work without problem with my EE 4G (pay monthly) sim. The only remarkable thing about this phone is that it failed/froze/bricked whilst installing the Lollipop upgrade. It was repaired - new boards - under warranty in April 2015.
Phone 2 was also bought as used on Ebay. This phone had been used on O2 network. I discovered that it had never been locked to any network. I bought a pay monthly 30 day rolling contract thinking that it had been locked to O2. When I put my EE 4G sim in I got the message 'no sim, insert sim'. Baffled. The only thing I thought could be the problem was the sim itself, EE gave me a new sim. The only physical difference this sim had was that it had the Nano option. When I put this sim in phone 1 it worked perfectly, I put it into phone 2 and it worked! I needed to put the sim back into phone 1 to set it up to transfer data. When I put it back into phone 2 the message 'invalid sim' came up and that is where things stand.
As I have two phones I was hoping someone could guide me through the necessary steps to find out where the problem lies by comparing the two, and hopefully find a solution. I have read another thread from tomedwards93 posted in April 2015 and see no solution was found by him so maybe this could help him too.
Can someone please help?
Click to expand...
Click to collapse
It it worked and now it doesn't then replace the sim slot on phone 2.
Lennyz1988 said:
It it worked and now it doesn't then replace the sim slot on phone 2.
Click to expand...
Click to collapse
I've replaced the sim card slot and done a factory reset, it worked for about half an hour then the 'No sim ' message returned. It still works with a PAYG '3 network' sim, with intermittent 'sim removed restart phone' message I no longer have the O2 account.
I have another fully functioning S4. Can anyone guide me through comparing the Android settings on the 2 phones.
I've never attempted either flashing or rooting and don't understand how to go about doing this.
Just to say thanks for the suggestions, the phone has now corrupted my SD card and I've had enough, I'm defeated. I'll keep this phone as a Sonos controller and go to Lumia 950 on Win phone 10 when it arrives.:good:
Sim not detected
I have a samsung S4 i 9505 and I often receive a message "insert cart sim". After rebooting it works normally
I took a chance and bought this phone very cheap knowing i may have change motherboard. The person i got it off didnt pay her bill and apparently it got blocked. She changed to giff gaff and the phone still wouldnt ring in or out. Ive had the phone a couple month and done an imei check on 2 sites. Phone comes back not blacklisted and unlocked. Ive tried 3 different sims,i get a signal bar and the phone recognise the provider but i noticed in the apn settings that everything.is.grayed out . love to try get the phone working before i have to order a board. Thanks