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Hello ,
I bought a SM900F from UK a while ago and it was unlocked. I was capable of using 4G network there easily with no problems, but recently I have come to Dubai and am not able to hop on the 4G network . I have checked all the settings and made sure I had the 4G sim/ 4G data bundle and so on , but still same problem.
As per Wiki : Etisalat United Arab Emirates 1800 3 FDD September 2011 [500]
Etisalat United Arab Emirates 2600 7 FDD September 2011 [520]
My operator provides 4G on 1800 and 2600 Frequencies which are supported by SM900F. Just to clarify , this unit had never been locked .
So now im sitting here confused on what I need to do to get my 4G working , Im always connected to H and H+ .
Thanks in Advance ,
Nylem
Try to ask operator to give you his APN settings!
Settings - more networks - mobile networks - ap
Thanks for the reply ,
I have done that but still no hope
Nylem said:
what I need to do to get my 4G working , Im always connected to H and H+ .
Click to expand...
Click to collapse
Your phone should support those LTE bands.
Confirm that the band /frequency information isn't outdated.
Are you in an area where the carrier doesn't have LTE coverage?
Open a support ticket to investigate if the carrier has provisioned your account /SIM correctly for LTE.
Look at the various online forums and find out if others are getting LTE in your location.
Set what the LTE signal strength is in the S5 service menu.
Set a preference for LTE in the service menu.
Possibly you are getting 4G, bit the onscreen icon is just incorrect?
Try updating or changing your 900F modem.
.
fffft said:
Your phone should support those LTE bands.
Confirm that the band /frequency information isn't outdated.
Are you in an area where the carrier doesn't have LTE coverage?
Open a support ticket to investigate if the carrier has provisioned your account /SIM correctly for LTE.
Look at the various online forums and find out if others are getting LTE in your location.
Set what the LTE signal strength is in the S5 service menu.
Set a preference for LTE in the service menu.
Possibly you are getting 4G, bit the onscreen icon is just incorrect?
Try updating or changing your 900F modem.
.
Click to expand...
Click to collapse
Thanks for the swift response mate ,
1) Band/Frequency are all compatible with the phone
2) The whole city is LTE covered ( specially mine that I live in the center ) .
3) Already working on a ticket with the carrier , but they say problem is from my side
1) I set the LTE Signal , Lost all connection
2) I put bearer as LTE , Lost all connection
3) Could be a possibility
Can you kindly forward me or show me the path to where I can change my 900F modem to a more international one , Thanks a bunch !
<3
Nylem said:
Could be a possibility
Click to expand...
Click to collapse
Something is probably misconfigured or misprovisioned. But regardless, the issue will only be solved by paying attention to details and a process of elimination (of the possible causes).
The most productive single thing that you could do at this point would be to borrow a known working LTE SIM from a neighbour and see if works in your handset. Whatever the result, it would narrow down the possible culprits.
Also, don't assume that the frequencies are correct. Confirm with the carrier that they haven't changed or added new LTE bands.
Make the effort to find out what forums your carriers' customers usually frequent and look at recent posts there for seredipitious insights that you won't find elsewhere.
Don't dismiss the icon idea out of hand. Are your speeds indicative of an LTE connection?
You don't need a more "international" modem. Just a more current 900F one. Or less commonly, an alternate or older modem if your current one has a bug. Do a forum search for threads about changing modems. There are a lot of them. Don't fixate on this - it's one of the least likely possibilities.
Also consider updating to Android 4.4.3 or 4.4.4 which is said to address some connectivity bugs.
.
Purchased Note 4 from Singapore, Model # : N910G (4G variant). Using it in Indonesia with TELKOMSEL. Bought in Singapore because I wanted LTE. In Indonesia, they are selling N910H, which is only 3G.
Got the USIM Card from TELKOMSEL Indonesia and put it in my Note 4.
There is no LTE Option under Network Mode.. it only shows:
WCDMA / GSM
WCDMA Only
GSM Only
Replaced with M1 Singapore USIM Card and Optus Australia USIM Card, it shows:
LTE/WCDMA/GSM
WCDMA/GSM
WCDMA Only
GSM Only
These options appears even when I put those USIM in Indonesia.
Put my USIM card in another N910G in Singapore (belong to Samsung store), their LTE option disappears
WCDMA / GSM
WCDMA Only
GSM Only
Put my USIM Card in Samsung Galaxy Edge in Samsung Store in jakarta, LTE option is there
LTE/WCDMA/GSM
WCDMA/GSM
WCDMA Only
GSM Only
I used #*2263# and chose SELECT ALL BANDS and just happened to be in 4G area and for the first time, I can see the 4G signal. However, when I went to the network mode, it still does not have LTE option.
Question:
Even though there is no LTE option, does my phone operates in 4G when it gets 4G signal? or the 4G symbol only shows that we are in the 4G area but the phone won't download as fast as 4G because the LTE option is missing and am using the WCDMA / GSM setting?
Isn't it funny that my USIM Card can make the LTE option in another phone disappears?
Try to upgrade
Hi,
Try upgrading your note 4 to lolipop (5).
I had the same problem with you since my device is from Singapore and using in Indonesia when I had 4.4.4 in my note 4.
After I upgrade, the option is showing even I don't use USIM Card.
I have a new SM-G935FD purchased in the UAE. The software version is MMB29K.G935FXXU1APD1. The phone has a "United Arab Emirates" section in the About page.
I travel a lot. I generally use a local SIM when I am in a country for some time. Right now I am in France. I am using a SIM from Bouygues Telecom but I have no 4G/LTE service at all. The phone is connecting at H+ and also at 3G, but it is not showing 4G/LTE at all.
I will be in several other European countries as well as the US soon. I specifically purchased this phone because it has all the LTE bands for the countries I spend time in. This same SIM does give me LTE connections on Bouygues when I use it in my old phone (a Motorola X 2nd Gen). I had expected this phone to just work on LTE everywhere that I typically go.
I have looked through these forums and see a thread or two about others with LTE problems. But no clear solutions.
I have tried various apps such as LTE Discovery (no luck) as well as 4G LTE Switcher - using that if I set "LTE only", I get no service at all, and then have to reboot the phone before I get service back.
Is there something I need to do to get LTE?
Thanks.
Have you put the SIM in the correct slot?
liquidguru said:
Have you put the SIM in the correct slot?
Click to expand...
Click to collapse
Yes, the bottom slot. The SDcard is in the top slot. The SIM is showing in the phone as "SIM1".
Strange. I have a G935FD and it works with LTE no problems. I've used it in Singapore and Indonesia, with different SIMs and all work.
In Settings - Mobile Networks - Network Mode, it's set to LTE/3G/2G?
liquidguru said:
Strange. I have a G935FD and it works with LTE no problems. I've used it in Singapore and Indonesia, with different SIMs and all work.
In Settings - Mobile Networks - Network Mode, it's set to LTE/3G/2G?
Click to expand...
Click to collapse
Yes it is. I've tried changing to one of the non-LTE modes and back, but no change.
In the About device / Status / SIM Card status page, I see Mobile network type as UTMS. Shouldn't that have LTE and, if so, how do I change it?
Mine says the same, but I'm only connected to 3G at the moment, so I don't know if it's normal it not. I have a 4G card in, but I'm out of my area's 4G network range.
Edit: Actually I was connected to my wifi. Now I'm connected to my 3G and it says HSPA+ now
Edit again: Ok, so my phone is jumping between 3G and H+, which is what's changing.
liquidguru said:
Mine says the same, but I'm only connected to 3G at the moment, so I don't know if it's normal it not. I have a 4G card in, but I'm out of my area's 4G network range.
Edit: Actually I was connected to my wifi. Now I'm connected to my 3G and it says HSPA+ now
Edit again: Ok, so my phone is jumping between 3G and H+, which is what's changing.
Click to expand...
Click to collapse
Ah, mine is doing the same. I see Mobile network type jumping between UMTS and HSPA+ if I watch for a while. Obviously that field is a status field, not a setting field.
Thing is, I am in an area with full LTE coverage.
At least you seem to be confirming that this should work. Still need to figure out what the problem is.
I have the same Problem in Spain. With a Vodafone Card I dont have 4G Connection (The same card in a the Galaxy S5 of my wife works with 4G). But with a Yoigo Card I have 4G Connection. The software version is MMB29K.G935FXXU1BPH6. The phone has a "United Arab Emirates" section in the About page too. Any Idea?
Thanks
So I recently purchased s7 edge g935fd from Taiwan. The phone was working fine there in Taiwan. When I came back to the States, however, the phone seems to have trouble connecting TMobile's LTE mobile data. The LTE goes on and off , no matter where I am. The phone still says that it is connected to LTE even when the data is not loading. I tried to reset the APN setting but no avail. I also tried that sim card on my old ASUS Zenphone 2 and the LTE worked fine so it is probably not the sim card's fault. The weird thing is that I can still call, text, and even use 3g network, it's only LTE that is not working properly. Anyone got a solution to this?
check your phone lte band...
*#27663368378#
- UE Settings & Info
- Settings
- Protocol
- NAS
- Network Control
- Band Selection
- LTE Band Selection
Hello,
I have the following problem: I can't get a 4G signal with my provider.
Vodafone Netherlands uses 800, 1800, 2600 MHz for 4G connection.
I have bought my telephone at flosmall . com
It should work, or do I forget something?
Can somebody explain this?
I had the same.
I tried some 4g signals apps to check my connection. This one seemed to fix it: https://play.google.com/store/apps/details?id=com.mcstealthapps3.networksignalsearch
Let me know if it worked for you!
I have trieded with the app but nothing changed.
But still on 3G...
I need to ask this.
Is your SIM card even 4G capable? If its older than 3-4 years it might not be.
I don't know anything about vodafone, but try googling, for one of my providers I actually needed to activate 4G on their website after logging in to my account.
Also. Settings -> Dual SIM & mobile networks. Is network mode set to 4G priority and Celluar data to correct SIM card if you are using dual setup.
Yes the sim card is capable with 4G (was using it on Lumia 950XL).
Have contacted Vodafone about the problem.
But the will only support devices that Vodafone Netherlands will be sell.
Have tried to flash lineage rom, but nothing change about the signal.
(stock Rom was from groschopp)
I also have a Le Pro 3 (x720) on the same network in the Netherlands and I have no issues with 4g.
I am currently using the Grossoshop-Rom (Build-number WAXCNFN5902011181S).
You can download several signal apps in the play-store to see if Band 20 is available to you, this is the one used in my region for 4g Vodafone.
I assume you set the preferred network type to 4G?
It's working now
Have called Vodafone again for some extra information about the frequency band for 4G.
But nobody could help me, there was one person that say i can give you a other simcard type maybe it will help. (I say how will it help if 4G works on a other phone with the same sim card, but let's just test it)
Afterwards the call, visited the shop for a other sim card
Doing the sim in slot 1 nothing changed, same 3G signal.
Was thinking this the last try and do the sim card in slot 2 and after 10 minutes i have LTE signal.
Trying slot 1 again but only 3G. changed back to slot 2 and solved.
Have earlier check slot 2 with me "older" sim card and only 3G was showing up.
I have noticed stock ROMs have better signals than say CM
88Gamer88 said:
It's working now
Have called Vodafone again for some extra information about the frequency band for 4G.
But nobody could help me, there was one person that say i can give you a other simcard type maybe it will help. (I say how will it help if 4G works on a other phone with the same sim card, but let's just test it)
Afterwards the call, visited the shop for a other sim card
Doing the sim in slot 1 nothing changed, same 3G signal.
Was thinking this the last try and do the sim card in slot 2 and after 10 minutes i have LTE signal.
Trying slot 1 again but only 3G. changed back to slot 2 and solved.
Have earlier check slot 2 with me "older" sim card and only 3G was showing up.
Click to expand...
Click to collapse
Same think, only H+ with Dutch Vodafone, put my SIM in slot 2 (hot swap) and immediately it turned on 4G :good:
(stock ROM 23s)
i have same issue in spain with x720 on simyo: no work 4g, only h+
i put on sim2 and nothing change
flammjager said:
i have same issue in spain with x720 on simyo: no work 4g, only h+
i put on sim2 and nothing change
Click to expand...
Click to collapse
You need to enter the APN settings for your provider's data coverage in the Mobile data section of Settings.
sk8223 said:
You need to enter the APN settings for your provider's data coverage in the Mobile data section of Settings.
Click to expand...
Click to collapse
apn is on and correctly
flammjager said:
apn is on and correctly
Click to expand...
Click to collapse
Are you on a custom ROM? Maybe it did something to the modem. If so, you need to return to a stock ROM and try.
The phone has all the bands it needs to work on your carrier, and my carrier as well. My SIM already had the APN settings for my carrier on it, and I connected to LTE right away on my x722. I'm on a vendor ROM, which is pretty much just stock eUI. I can't fathom why it doesn't work for you if you're still on stock. Have you tried the SIM in other phones?
I also have this problem in Romania with my LeECO Le Pro3, but with Orange 800,1800 and 2600Mhz. The only solution for this problem was to manualy search and select the 4G operator network. Although in settings/network operator it was on 4G/3G/2G(Auto) by default, my phone was stuck in H+/H/3G until i manualy search and select 4G. If you are sure your SIM is 4G and you have the corect APN you can try this but you will have to search and select for several times manualy to work. I find this solution very uncomfortable because every time you restart your phone or put it in airplain mode, you will have to repeat manual searches and register in 4G.
my x720 doesn't have the correct bands active. i activated them with qpst but only actived and running in sim2 (sim 1 actived but no gain lte signal)
ah! i'm on 20s
88Gamer88 said:
Hello,
I have the following problem: I can't get a 4G signal with my provider.
Vodafone Netherlands uses 800, 1800, 2600 MHz for 4G connection.
I have bought my telephone at flosmall . com
It should work, or do I forget something?
Can somebody explain this?
Click to expand...
Click to collapse
Do you own the X722?
Hello, I have problem with 4G, with Android 8.1
When I back Android 8.1 I have 4G Signal.
---------- Post added at 09:09 PM ---------- Previous post was at 08:57 PM ----------
Hi, after I install All Android custom 8.1
I try install android 7.1 (AICP 12.1) I have LTE Signal
When I back Android 8.1 and select Only LTE, I don't have any signal (4g,3g etcc) I have chage to "Global" and I have H+ signal