I bought my phone sim free from three uk 2 days ago and although not noticeable its quite annoying to me seeing as its a new phone. Basically when the screen is showing a dark or black image theres a white smudge on the screen which is small but I can clearly see its there. Can I return it with this issue?
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Hello everyone,
A few days ago, my phone screen became very bright. Not happen immediately but gradually, first for a few hours, then recovered, then for a full day, followed by a shorter recovery and so and so. Right now is from two days in this condition. Besides the fact that all the colors are very fade, there are some aberrations in the gray area (green and purple instead of dark grey), as can be seen from the photos attached.
In this time I did a factory reset and an upgrade to Mango, but the problem persisted, so it's probably not software.
So, has anyone any idea what could be the problem? I think it's not the screen, but maybe the connector or the video card? Has this happened to someone else?
Thanks in advance for your help.
PS: As for the good side, I have an excellent day view of my screen, no matter how sunny it is ouside )
palllasy said:
Hello everyone,
A few days ago, my phone screen became very bright. Not happen immediately but gradually, first for a few hours, then recovered, then for a full day, followed by a shorter recovery and so and so. Right now is from two days in this condition. Besides the fact that all the colors are very fade, there are some aberrations in the gray area (green and purple instead of dark grey), as can be seen from the photos attached.
In this time I did a factory reset and an upgrade to Mango, but the problem persisted, so it's probably not software.
So, has anyone any idea what could be the problem? I think it's not the screen, but maybe the connector or the video card? Has this happened to someone else?
Click to expand...
Click to collapse
The AMOLED screen gargled. Get it repaired / replaced at a service center. Happened to me on the SGS.
Hi all ! I recently bought a Galaxy note and was really happy with it. But recently I was reading a mail in the inbuilt mail client (not gmail) and had the background color set as grey and I see a tiny white dead pixel in the bottom half of the screen. I then performed the screen test with the RGB colors from the service menu but in all three screens its not visible. Its visible only on grey backgrounds not even visible on black background. Can any body else test this and confirm !!!.
Instructions: Configure the mail client in the phone (if not already configured) and open any mail and set the background color to grey. Zoom the mail as far as possible so as to see only the background and not any mail text. and check the whole screen for any stuck pixels from a distance of about 5-7 inches.
Please Check the pic !!!
Hello,
Can you please take a picture by a camera or so, as i think it gonna be easier for people to help you and to see exactly what do you mean.
I ve added the PICTURE now !
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
tried to use screen test...gray background but nothing...
can you still exchange it ? Just tell them it keeps rebooting when in the middle of calls...works fro me...
More user please comment?
Sent from my GT-N7000 using XDA App
Checked... slightly hue change on right side but no stuck or dead pixel...
Checked mine and don't have any dead pixels or tint/hue problems. Screen seems perfect so far *knocks on wood*. HK white version of the phone.
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
Twohothardware said:
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
Click to expand...
Click to collapse
Sadly mine doesnt move
alexd83 said:
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
Click to expand...
Click to collapse
Do you also have it on the bottom half of the screen, a little of the centre ?
return it back...this pricey phone should be perfect !!!
hi
Hi I too have this problem. *#0*# When I did the screen test; only green on the screen looks.And the gray screen appears normally please help
up
up please ....
ankydu said:
Sadly mine doesnt move
Click to expand...
Click to collapse
Suggest you return it. It should have at least one year's worth of Samsung warranty and depending on how you bought the phone (outright or through a carrier contract) they might be more generous as well.
And also mention that you bought this device for the screen and have a sharp eye for screen defects (because you are creative with the S-Pen? Hah!) and they may be more willing to offer an exchange or repair.
By the way it may also depend on which country you're in...
I got such a problem either.My phone had one dead pixel which is always black.And that happaned almost in 10 days after I've bought it.
I know it has 2 years of factory warranty and contacted with service.One of the technicians are a friend of mine and he told us not to give it to the service for just one dead pixel.One pixel is off the warranty until 5 and even it is 5 and the services agrees to change the panel,the phone couldn't be assembled as good as it used to be.So I decided not the see the dead pixel.
I have same issue
there is a reversed color pixel in my galaxy note display
it's visible in most background colors and just invisible in red and black back color.
this pixel is red in most times.
mines blue top right corner and you cab only see it when your screen goes in sleep mode
Sent from my GT-N7000 using XDA
Try rapidly changing colors on screen it helps the stuck pixel to come back to life if it's really a stuck pixel. Never get only your screen replaced it's real bad, most of them don't fit the screen proper, dust gets in and it'll irritate you more than the current stuck pixel. Get the phone completely replaced if you can. 1 stuck pixel is mostly ignored under warranty terms, but give it a try
Hello all, today I've noticed that my G2 has developed the infamous "black lines" accross the screen problem. I have black lines all over the screen vertically and horizontally. The lines appear to slighty flicker and they're constanly visible in all colors, but mostly in lighter colors. The phone is in a good state, few scratches here and there, dropped it once before (~0.5 ft height). The phone is around 10 months old and I use it intensely every day so I'd see if started happening after the drop, it didn't. My question is, does the warranty cover the screen replacement or adjustment (because I've read that it may happen because of the screen connector being loose) if it has the black lines problem? I don't want to open it myself and fiddle with the connectors because I don't have the skill required and I don't want to mess something up while it's still under warranty.
PS. Never unlocked/rooted/flashed, model D802
Thanks.
androidino95 said:
Hello all, today I've noticed that my G2 has developed the infamous "black lines" accross the screen problem. I have black lines all over the screen vertically and horizontally. The lines appear to slighty flicker and they're constanly visible in all colors, but mostly in lighter colors. The phone is in a good state, few scratches here and there, dropped it once before (~0.5 ft height). The phone is around 10 months old and I use it intensely every day so I'd see if started happening after the drop, it didn't. My question is, does the warranty cover the screen replacement or adjustment (because I've read that it may happen because of the screen connector being loose) if it has the black lines problem? I don't want to open it myself and fiddle with the connectors because I don't have the skill required and I don't want to mess something up while it's still under warranty.
PS. Never unlocked/rooted/flashed, model D802
Thanks.
Click to expand...
Click to collapse
Warranty will cover it, when you contact them tell them you have tried all types of resets and factory restore.
They will issue you an RMA. Make sure you have the receipt of when you bought it, you will need to send it in with the phone.
I was going to send mine in for RMA but they wouldn't cover it under warranty because I bought it on EBay even though the actual phone was less than a year old.
Dear all,
I wanted to see if anybody else is experiencing the same issue. I have received my S6 Edge+ on Tuesday and a couple of days ago I have noticed the following problem that annoys me a bit.
I am using a lot of video chat (Kakao Talk if that matters) and every day in the evening I notice black edges of the video screen where my own video feed is usually shown on the top right of my display.
The whole square seems to be a bit lighter / more white too. This is especially noticeable if you turn up the brightness. Normally the square goes away until the morning, but its really not pretty to look at the screen during the evening hours.
I don't have enough posts to attach a sample picture, but anyway my Note 3 camera can't quite capture what I am seeing. When I look at it, there is a noticeable "more white" square with darker edges.
If anybody is interested in seeing it, I can PM you the imgur link.
So my question is: Has anyone experienced a similar issue? Maybe with a different AMOLED phone? Did the problem go away after some time or did you exchange your phone?
I am a bit hesitant to send it in, as since the problem usually goes away over night, they won't see the same issue when my phone arrives at the service center.
If you want to check your screen I suggest to turn the brightness up and use either a white background or "Screen Test and Fix" from the Play Store
Thank you in advance for your time and input.
HDYves said:
Dear all,
I wanted to see if anybody else is experiencing the same issue. I have received my S6 Edge+ on Tuesday and a couple of days ago I have noticed the following problem that annoys me a bit.
I am using a lot of video chat (Kakao Talk if that matters) and every day in the evening I notice black edges of the video screen where my own video feed is usually shown on the top right of my display.
The whole square seems to be a bit lighter / more white too. This is especially noticeable if you turn up the brightness. Normally the square goes away until the morning, but its really not pretty to look at the screen during the evening hours.
I don't have enough posts to attach a sample picture, but anyway my Note 3 camera can't quite capture what I am seeing. When I look at it, there is a noticeable "more white" square with darker edges.
If anybody is interested in seeing it, I can PM you the imgur link.
So my question is: Has anyone experienced a similar issue? Maybe with a different AMOLED phone? Did the problem go away after some time or did you exchange your phone?
I am a bit hesitant to send it in, as since the problem usually goes away over night, they won't see the same issue when my phone arrives at the service center.
If you want to check your screen I suggest to turn the brightness up and use either a white background or "Screen Test and Fix" from the Play Store
Thank you in advance for your time and input.
Click to expand...
Click to collapse
Not sure if this is the exact case (I didn't read the complete article), but you should look at this :-
http://www.makeuseof.com/tag/save-screen-prevent-burn-in-amoled-screens/
Also use the code *#0*# on dialer to verify the screen with each colored pixel one at a time.
Resurrecting a very old thread, but I just burned the "Samsung Galaxy Edge+" text from the boot up onto my screen, which sucks. Bought the international model off Swappa used, so no warranty. Was my own fault, tried flashing a custom recovery onto the phone but it didn't work and got stuck on that bootup screen (which is max brightness, which made it even worse). I was doing something else at the time so couldn't get to my phone, it was probably left like that for about 30 minutes only and that was enough to burn the text into the screen....... WEAK.
Currently trying one of those screen burn-in fix apps from the Play Store, we'll see if it works.....
Hello everybody,
Recently, a small black area appeared on my screen of my g2 verizon, like in the picture, and it bothers me
So i want to know if there is any solution to make it disappear or to fix it
Thank you
That looks like an issue with the lcd back light itself.
Can it be fixed yes....is it worth the hassle probably not.
If you're bold and skilled, a new lcd back light runs 5-10.00 on ebay & can be done in <15 mins