Stuttering in any online video - Galaxy Note 3 Q&A, Help & Troubleshooting

First i want to apologize my bad english. I´ll try my best. You guy´s from xda are known worldwide and you are my last hope.
I switched from the S3 to Note 3. It was delivered yesterday.
I read here and there about the Problem some People do have with there YouTube app (Stuttering).
I`m using a fast wi-fi Connection (100mbit) and i have the old s3 and the new note 3 in front of me. on the S3 every single movie runs perfect!
On my Note 3 not a single online Videos runs smooth.
Youtube app: constant stutter every 5 seconds.
Browser embeded Videos (4player.de for example) 15-20fps.
"Game one app" from playstore (gaming Magazin) 5-10fps !!!! unwatchable.
I have so many questions and no answer.
Is it a hardwarefailure (because there are many Note 3 user without that Problem)?
Is it a Firmware bug (4.3)? Why doesn´t anyone have the same Problem.
Is it an application bug (maybe not compatible with 4.3) ? But why do browser movies run bad too (no app).
What did i try so far?
I turned off smartpause. I did a factory reset and i switched hardware videoaccelaration under developer Options on. I used Odin to Flash a unbranded original Samsung Firmware (no root). Nothing changed.
So my hope is that you guys from xda could use your international "credits" to ask samsung for an official answer.
It can´t be that the most expensive Samsung Smartphone has these massiv Problems!
I have the Feeling it´s only a Problem of the black Note 3. By the way...my black note 3 (Telekom Branding) has this Homebutton Problem too.
Maybe other users with the same problem could write down if there Phone is black or white, moveable homebutton and which branding.
Thanks for your help!!
Greetings Rik

it might be hardware failure, best thing to do is going to where you first bought your phone and ask for replacement.

Related

[Q] [q] ir remote on s4 turns my tv off randomly

Hi guys, I'm having this extremely annoying issue with my S4.
EVERY SINGLE TIME I open "Gallery" on my phone with my TV on, it turns the TV off immediately. Now, this happens:
- whether I'm sitting 2 feet accross the table or if I'm pretty far away in a different room
- whether or not I unlink WatchOn from my TV set
- whether I use my S4 or another S4 (my wife's for example), which seems to mean that it's not related to my specific handset.
I looked everywhere online and can't seem to find anyone having the exact same issue, let alone a solution.
Yes, the IR Remote feature on the S4 is great per se, but this is a major problem. If my kids are watching a cartoon in the living room and I'm in my bedroom trying to check recent pics I took using my phone, it turns the TV on instantly.
I have a S4 i9500 (international version, still running on original firmware I9500XXUAMDK) and my TV set is a 42 inch Samsung plasma.
PLEASE HELP !!!!!!!!!
senghorchild said:
Hi guys, I'm having this extremely annoying issue with my S4.
EVERY SINGLE TIME I open "Gallery" on my phone with my TV on, it turns the TV off immediately. Now, this happens:
- whether I'm sitting 2 feet accross the table or if I'm pretty far away in a different room
- whether or not I unlink WatchOn from my TV set
- whether I use my S4 or another S4 (my wife's for example), which seems to mean that it's not related to my specific handset.
I looked everywhere online and can't seem to find anyone having the exact same issue, let alone a solution.
Yes, the IR Remote feature on the S4 is great per se, but this is a major problem. If my kids are watching a cartoon in the living room and I'm in my bedroom trying to check recent pics I took using my phone, it turns the TV on instantly.
I have a S4 i9500 (international version, still running on original firmware I9500XXUAMDK) and my TV set is a 42 inch Samsung plasma.
PLEASE HELP !!!!!!!!!
Click to expand...
Click to collapse
i would update the rom first and see if that solves your issue.
FIXED !
gee2012 said:
i would update the rom first and see if that solves your issue.
Click to expand...
Click to collapse
I updated ROM to XXUBMG1. Problem fixed. THANKS !
Question : is there a more recent firmware for i9500 ?
XXUBMG9 is the latest i9500 firmware update.
Done
krico said:
XXUBMG9 is the latest i9500 firmware update.
Click to expand...
Click to collapse
Updated to latest firmware. Thx.

[Q] Is your compass working properly?

I started a thread before, but found out it could be a software problem as a lot of demo units' compasses don't work all the time.
S4 has this problem too.
I have the N900W8 device, if that makes a difference.
Fill the poll out above to answer ^, or just comment down below.
Same problem here
nicholaschum said:
I started a thread before, but found out it could be a software problem as a lot of demo units' compasses don't work all the time.
S4 has this problem too.
I have the N900W8 device, if that makes a difference.
Fill the poll out above to answer ^, or just comment down below.
Click to expand...
Click to collapse
Hi, nicholaschum.
I've the same problem. Mi phone is a N9005 (europe free note 3).
I agree that is a software problem, as if you calibrate the compass sensor (*#0*#) it runs without problem until I restart the phone.
I've also tested several demo units at a samsung store and all of them (galaxy s4, note 3, s4 mini) presented the same problem.
The technical service guy told me that they can change the motherboard of the phone, but I doubt that itgonna fix the problem.
There is a lot of threads, here on XDA, but also in other forums reportinf the same problem on several samsung devices...but unfortunately without solutions.
I'm very pessimistic about this problem, due to that we're more concerned about getting new versions of android instead of get this kind of issues fixed.
Sorry for my english!
Mine's accurate in Smart Tools. DBT N9005 4.4.2 NB7
The calibration does seem to get lost upon a reboot, but you do not have to go into the service menu to recalibrate it.
When you are in google maps, simply rotate your wrist (not your arm). Rotate your wrist around and around about 3-4 times (no need for anything more than this so only takes 5 seconds). And then I find everything works just fine.
You shouldn't have to do that after every reboot, but its not too bad if you realise you don't need to go into the service menu and the right movement to recalibrate it quickly.

Recording video - horizontal bars

Bought my note 3 in December and was generally very impressed, well, until I started to record video. One of the main reasons I bought the 3, was I was ahppy owner of the original note, and have always liked Samsung phones, and had read it was a great flagship phone.
I hve notice these horizontal bars that flicker across recordings, its very frustrating, as I use the camera and video a lot. Its more evident in video, but does sometime show up on stills.
https://www.dropbox.com/sh/6x53r9qq0uydvq4/iIInGxTgl1
I originally thought maybe a software update would fix it, but ive now gone from 4.3, to 4.4 and now 4.4.2.. and the problem still happens.
Not impressed! Samsung have asked me to send phone in to be fixed, but Ive asked them to review the vids and assure me it can be fixed, before I send the phone in!
Wifi is the main cause of this problem turning it off solves the problem, and turn off auto network switch aswell in advance wifi settings.
It a software problem as it doesn't do it with other camera apps only Samsung own.

super lagging

Greetings friends
I m finding a way to overcome the problem that I m facing with my note 3.
The note 3 is now already 10+ months old.
Since February, the note 3 have started to lag abit. But now it's even worse.
WhatsApp had to be opened in order for the message to load. And even typing on website have become laggy.
Connecting to wifi so slower
I have reset my phone 3 times. And I don't think I want to do it again. Cause my message are all gone and some data is loss.
Is there any other suggested way?
Thank you.

Unresponsive touch when phone runs. After lock screen and unlock it its all ok.

Hello there. Im new to this forum. Im using a A3 2016 galaxy model. I was running 6.0.1. I decided to update to 7.0 via Odin because this update hasnt released in my country. It was all good. The keyboard was fast and responsive. After a minute was unresponisve. i mean i was typing sthng fast and in the end only the half word was done! i googled this and found a lot of threads about this in nougat . After that i saw unresponsive pitch zoom in gallery. But when i lock and unlocked the screen zoom and keyboard lag was gone. i think its general unresponsive(not only in keyboard and zoom). I decide to downgrade back to 6.0.1 . Faster than nougat of course. But all of the sudden the probem was still there!!! Now im writing to help me out guys. I have some thinks in my mind:
1.Is Odin s fault?
2.I moved on to my village that temp is 40 celsius. Is the temp ?or the temperd glass became unresponsive cause of that hot weather? So its tempered glass fault ?
3. Is a hardware s problem? (i dont think so because all was good before *as i remember* )
Its just a temporary issue and will go away by the time ?
Note ! I wiped the cache and data 3 times at least!!!
Sorry for my bad English .
Geotsad said:
Hello there. Im new to this forum. Im using a A3 2016 galaxy model. I was running 6.0.1. I decided to update to 7.0 via Odin because this update hasnt released in my country. It was all good. The keyboard was fast and responsive. After a minute was unresponisve. i mean i was typing sthng fast and in the end only the half word was done! i googled this and found a lot of threads about this in nougat . After that i saw unresponsive pitch zoom in gallery. But when i lock and unlocked the screen zoom and keyboard lag was gone. i think its general unresponsive(not only in keyboard and zoom). I decide to downgrade back to 6.0.1 . Faster than nougat of course. But all of the sudden the probem was still there!!! Now im writing to help me out guys. I have some thinks in my mind:
1.Is Odin s fault?
2.I moved on to my village that temp is 40 celsius. Is the temp ?or the temperd glass became unresponsive cause of that hot weather? So its tempered glass fault ?
3. Is a hardware s problem? (i dont think so because all was good before *as i remember* )
Its just a temporary issue and will go away by the time ?
Note ! I wiped the cache and data 3 times at least!!!
Sorry for my bad English .
Click to expand...
Click to collapse
Same situation I thought is the fault of hardware not enought performant on some situation, the ram isn't suffisant to use two application on the same time, I find that nougat is more laggy than marshmallow but when nougat lag the phone freeze and with marshmallow it was more time to response probably du by too much information waiting ... Can you say me when you get thoses issues to may or may not confirm my theory
The stock keyboard is also very laggy on my A310f using any Samsung based Nougat ROM.
I generally use the standalone Touchtype Swiftkey, which is just head and shoulders above any other KB I've found, and which you can make almost identical(but better) via theming, if you really must have the look of the S-Keyboard. I'm also so used to the Swiftkey symbol/key layout and find it much faster and intuitive to type with in general.
I haven't found any other lag issues with Nougat on Samsung ROMs, other than keyboard input.
McFy said:
Same situation I thought is the fault of hardware not enought performant on some situation, the ram isn't suffisant to use two application on the same time, I find that nougat is more laggy than marshmallow but when nougat lag the phone freeze and with marshmallow it was more time to response probably du by too much information waiting ... Can you say me when you get thoses issues to may or may not confirm my theory
Click to expand...
Click to collapse
I think that happens when overheating.
I Will try intilization via Smart Switch to my stock rom.

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