[Q] [q] ir remote on s4 turns my tv off randomly - Galaxy S 4 Q&A, Help & Troubleshooting

Hi guys, I'm having this extremely annoying issue with my S4.
EVERY SINGLE TIME I open "Gallery" on my phone with my TV on, it turns the TV off immediately. Now, this happens:
- whether I'm sitting 2 feet accross the table or if I'm pretty far away in a different room
- whether or not I unlink WatchOn from my TV set
- whether I use my S4 or another S4 (my wife's for example), which seems to mean that it's not related to my specific handset.
I looked everywhere online and can't seem to find anyone having the exact same issue, let alone a solution.
Yes, the IR Remote feature on the S4 is great per se, but this is a major problem. If my kids are watching a cartoon in the living room and I'm in my bedroom trying to check recent pics I took using my phone, it turns the TV on instantly.
I have a S4 i9500 (international version, still running on original firmware I9500XXUAMDK) and my TV set is a 42 inch Samsung plasma.
PLEASE HELP !!!!!!!!!

senghorchild said:
Hi guys, I'm having this extremely annoying issue with my S4.
EVERY SINGLE TIME I open "Gallery" on my phone with my TV on, it turns the TV off immediately. Now, this happens:
- whether I'm sitting 2 feet accross the table or if I'm pretty far away in a different room
- whether or not I unlink WatchOn from my TV set
- whether I use my S4 or another S4 (my wife's for example), which seems to mean that it's not related to my specific handset.
I looked everywhere online and can't seem to find anyone having the exact same issue, let alone a solution.
Yes, the IR Remote feature on the S4 is great per se, but this is a major problem. If my kids are watching a cartoon in the living room and I'm in my bedroom trying to check recent pics I took using my phone, it turns the TV on instantly.
I have a S4 i9500 (international version, still running on original firmware I9500XXUAMDK) and my TV set is a 42 inch Samsung plasma.
PLEASE HELP !!!!!!!!!
Click to expand...
Click to collapse
i would update the rom first and see if that solves your issue.

FIXED !
gee2012 said:
i would update the rom first and see if that solves your issue.
Click to expand...
Click to collapse
I updated ROM to XXUBMG1. Problem fixed. THANKS !
Question : is there a more recent firmware for i9500 ?

XXUBMG9 is the latest i9500 firmware update.

Done
krico said:
XXUBMG9 is the latest i9500 firmware update.
Click to expand...
Click to collapse
Updated to latest firmware. Thx.

Related

[Q] Is your compass working properly?

I started a thread before, but found out it could be a software problem as a lot of demo units' compasses don't work all the time.
S4 has this problem too.
I have the N900W8 device, if that makes a difference.
Fill the poll out above to answer ^, or just comment down below.
Same problem here
nicholaschum said:
I started a thread before, but found out it could be a software problem as a lot of demo units' compasses don't work all the time.
S4 has this problem too.
I have the N900W8 device, if that makes a difference.
Fill the poll out above to answer ^, or just comment down below.
Click to expand...
Click to collapse
Hi, nicholaschum.
I've the same problem. Mi phone is a N9005 (europe free note 3).
I agree that is a software problem, as if you calibrate the compass sensor (*#0*#) it runs without problem until I restart the phone.
I've also tested several demo units at a samsung store and all of them (galaxy s4, note 3, s4 mini) presented the same problem.
The technical service guy told me that they can change the motherboard of the phone, but I doubt that itgonna fix the problem.
There is a lot of threads, here on XDA, but also in other forums reportinf the same problem on several samsung devices...but unfortunately without solutions.
I'm very pessimistic about this problem, due to that we're more concerned about getting new versions of android instead of get this kind of issues fixed.
Sorry for my english!
Mine's accurate in Smart Tools. DBT N9005 4.4.2 NB7
The calibration does seem to get lost upon a reboot, but you do not have to go into the service menu to recalibrate it.
When you are in google maps, simply rotate your wrist (not your arm). Rotate your wrist around and around about 3-4 times (no need for anything more than this so only takes 5 seconds). And then I find everything works just fine.
You shouldn't have to do that after every reboot, but its not too bad if you realise you don't need to go into the service menu and the right movement to recalibrate it quickly.

Stuttering in any online video

First i want to apologize my bad english. I´ll try my best. You guy´s from xda are known worldwide and you are my last hope.
I switched from the S3 to Note 3. It was delivered yesterday.
I read here and there about the Problem some People do have with there YouTube app (Stuttering).
I`m using a fast wi-fi Connection (100mbit) and i have the old s3 and the new note 3 in front of me. on the S3 every single movie runs perfect!
On my Note 3 not a single online Videos runs smooth.
Youtube app: constant stutter every 5 seconds.
Browser embeded Videos (4player.de for example) 15-20fps.
"Game one app" from playstore (gaming Magazin) 5-10fps !!!! unwatchable.
I have so many questions and no answer.
Is it a hardwarefailure (because there are many Note 3 user without that Problem)?
Is it a Firmware bug (4.3)? Why doesn´t anyone have the same Problem.
Is it an application bug (maybe not compatible with 4.3) ? But why do browser movies run bad too (no app).
What did i try so far?
I turned off smartpause. I did a factory reset and i switched hardware videoaccelaration under developer Options on. I used Odin to Flash a unbranded original Samsung Firmware (no root). Nothing changed.
So my hope is that you guys from xda could use your international "credits" to ask samsung for an official answer.
It can´t be that the most expensive Samsung Smartphone has these massiv Problems!
I have the Feeling it´s only a Problem of the black Note 3. By the way...my black note 3 (Telekom Branding) has this Homebutton Problem too.
Maybe other users with the same problem could write down if there Phone is black or white, moveable homebutton and which branding.
Thanks for your help!!
Greetings Rik
it might be hardware failure, best thing to do is going to where you first bought your phone and ask for replacement.

IR Blaster does not work

I tried the IR blaster today but it does not work. I used the stock app, Asmart and many more IR app in the playstore but it didn't work. I checked if the IR LED is functional by viewing it in a digital camera and it does lit up. Now I used the same app (Asmart) on multiple TV on my brother's note 3 to make sure it's not the app or the tv. I found out that its not the app or the tv but my phone. Model is SM 910C. Anyone else having the same problem?
whitelightercarl said:
I tried the IR blaster today but it does not work. I used the stock app, Asmart and many more IR app in the playstore but it didn't work. I checked if the IR LED is functional by viewing it in a digital camera and it does lit up. Now I used the same app (Asmart) on multiple TV on my brother's note 3 to make sure it's not the app or the tv. I found out that its not the app or the tv but my phone. Model is SM 910C. Anyone else having the same problem?
Click to expand...
Click to collapse
I am having the same problems on mine. I went into Verizon about it. I figured it was my phone. The guy called the IT department and was able to speak to them. Now, I'm telling you truths here, but we all know that when you're talking to a VZW Rep you get random stuff.
They did some things, really just asked me what I tried to do, and then they were making sure I wasn't rooted and stuff, but in the end said that there is a known issue with the IR Blaster. I'm actually quite disappointed in this. But, they said... here's where you get what you want to out of this... they are releasing a patch that will solve it. I was even given a date of January 15th. Now, I'm not going to be thumping around anything on anything about a Jan 15 update other than telling you that I got the information today and I'm taking it as a very small bit of information and I'm not going to bet the farm on this date and information, so you do what you feel you need to.
WHAT WE DO NEED!!! Get your phones out, point it at a TV and shoot that bastard until you find out if your phone works. Please, we need you guys to pitch in and find out if this is actually all Note 4's, some random ones or just a couple. I don't want to be stuck in a week past my 14 day window getting some jerks phone that bought it to play with, took it clubbing, spilled a drink on it and turned it in and now I'm stuck with that piece of _____. I want a new phone if I need a new phone as mine is 8 days old. So, please please get out there and help us.
I have a UK un branded rooted note 4 and haven't really used the ir blaster till I read this.
Tried mine on both TV and set top box and it works everything all the time so maybe it's a software issue with verizon versions? Kinda suck if it is.
Nope my Sprint US Variant Model N910P, works perfect with the stock remote app.
I'm going to post this on reddit.
I use the watch on app in two different places with no issues.
Sent from my SM-T800 using Tapatalk
BasPilot said:
I am having the same problems on mine. I went into Verizon about it. I figured it was my phone. The guy called the IT department and was able to speak to them. Now, I'm telling you truths here, but we all know that when you're talking to a VZW Rep you get random stuff.
They did some things, really just asked me what I tried to do, and then they were making sure I wasn't rooted and stuff, but in the end said that there is a known issue with the IR Blaster. I'm actually quite disappointed in this. But, they said... here's where you get what you want to out of this... they are releasing a patch that will solve it. I was even given a date of January 15th. Now, I'm not going to be thumping around anything on anything about a Jan 15 update other than telling you that I got the information today and I'm taking it as a very small bit of information and I'm not going to bet the farm on this date and information, so you do what you feel you need to.
WHAT WE DO NEED!!! Get your phones out, point it at a TV and shoot that bastard until you find out if your phone works. Please, we need you guys to pitch in and find out if this is actually all Note 4's, some random ones or just a couple. I don't want to be stuck in a week past my 14 day window getting some jerks phone that bought it to play with, took it clubbing, spilled a drink on it and turned it in and now I'm stuck with that piece of _____. I want a new phone if I need a new phone as mine is 8 days old. So, please please get out there and help us.
Click to expand...
Click to collapse
That is BS on a grand scale, walk in there and dont take no for an answer, they need to swap your phone out for one that works! 15th of Jan for a fix hahahaha, these idiots are playing you the fool for sure, after that time when the so called "patch" doesnt work there goes your swap out period and youll have to wait weeks for the device to get fixed.
No way I would leave that store until they swapped out the unit, demand to speak with the manager, show and explain the issue and demand either a working device or a refund!
There is no way on earth they know that a fix is scheduled for the 15th of Jan hahaha.
Edit: mine works flawlessly with built in app and zaza.
Okay, I'm looking at this now and I used a few more apps, there are just some that aren't working. Seems every one of the 7 I had picked before this post was talked about didn't want to work. I really like Dijit and they aren't working. But the native app is working and I'm not sure if I just disabled that before I even tried it or what.
SO... for me, this is solved. Sorry OP, but you gotta go work yours too I think.
Me too having problems in my LG TV. No problems using my note 3's ir blaster with the said TV, with the note 4, the stock remote app is working intermittently. Sometimes its okay sometimes its not. If i want to increase the volume i have to press it multiple times before the volume is increased. With the note 4 even the power button press with the remote is not working. Same with channels, have to press it multiple times.
Bottom line is note 3's ir blaster and stock remote app had zero problems. I dont know with the note 4 if the problem is the hardware (ir blaster itself) or the software (stock remote app)
Intermittent SM-N910H IR Blaster
lynkchiz said:
Me too having problems in my LG TV. No problems using my note 3's ir blaster with the said TV, with the note 4, the stock remote app is working intermittently. Sometimes its okay sometimes its not. If i want to increase the volume i have to press it multiple times before the volume is increased. With the note 4 even the power button press with the remote is not working. Same with channels, have to press it multiple times.
Bottom line is note 3's ir blaster and stock remote app had zero problems. I dont know with the note 4 if the problem is the hardware (ir blaster itself) or the software (stock remote app)
Click to expand...
Click to collapse
Hi, been wandering why my SM-N910H IR Blaster not working flawlessly. And thanks to you I know I'm not alone. Mine also working intermittently, sometimes it's ok but sometimes need several attempts to get it in the "active" state. Please if anyone here could help if this is hardware or software problem so I can ask for replacement. Tq
I have the same problem on my N910C
I think this bug affect only some types of Note 4. I think they affect the SM-N910H and SM-N910C.
Mine works fine I'm using the AT&T variant (N910A)
lynkchiz said:
Me too having problems in my LG TV. No problems using my note 3's ir blaster with the said TV, with the note 4, the stock remote app is working intermittently. Sometimes its okay sometimes its not. If i want to increase the volume i have to press it multiple times before the volume is increased. With the note 4 even the power button press with the remote is not working. Same with channels, have to press it multiple times.
Bottom line is note 3's ir blaster and stock remote app had zero problems. I dont know with the note 4 if the problem is the hardware (ir blaster itself) or the software (stock remote app)
Click to expand...
Click to collapse
I'm having the exact same problem. It works intermittently and I thought this was a problem with the app itself but I am clueless at the moment.
The ir remote control is working or not? My answer are yes and no. It starts working for a while. Then don't know what happen it will stop suddenly. I don't think it is app related as other ir app will stop working as well after that. The phone must be turning off the service after something triggers it. After reboot the phone, it works again.
Anyone who experience this, restart your phone and start again
Sent from my SM-N910C using XDA Free mobile app
torickray said:
The ir remote control is working or not? My answer are yes and no. It starts working for a while. Then don't know what happen it will stop suddenly. I don't think it is app related as other ir app will stop working as well after that. The phone must be turning off the service after something triggers it. After reboot the phone, it works again.
Anyone who experience this, restart your phone and start again
Sent from my SM-N910C using XDA Free mobile app
Click to expand...
Click to collapse
after clear memory it works too don't need restart for that.
But it is problem.
Any idea what causing it? Is annoying
Sent from my SM-N910C using XDA Free mobile app
I wrote mail to the Samsung support and they answer me that they are working in this issue.
How do I know if the IR blaster is not working or my TV is not compatible?
I have an almost two years old Panasonic GT60.
Have the same problem with IR blaster (works one time in hundred times). If someone find i solution please post it. I am using this quite a lot and this is realy annoying.

[Q] tunein radio issue on note 4

First time poster long time follower...
Hopefully im posting this in the right place. If not please move it to the right location.
here's my question/issue... when i use/used tunein radio on my note 3 with the newest version worked fine. With the note 4, with the screen on works fine but when the screen turns off i get random hicups (split second cutouts) and it gets kind of annoying after a while. This is on my mobile conection i don't have "restrict background use" checked. Any one else ran into this issue? Am i the first one(the only one)? Can it be the unit itself?
so heres a bit more info. installed winamp and used shoutcast. Same issue. Kept the screen on for 10mins. No (cutouts,jitters)..
And after listen carefully to music i have on my phone it also does the same thing but at a way lesser rate.. Its a hicup/skip in the song.
Looks im the only 1 with this issue.
too bad i rooted it. Cant even claim warranty.
Hello, i'm from France and I have the same problem with Tunein on my Note 4. Tunein works fine on my Note 3. Anybody found an issue for this problem? Special thanks!!!
SAME PROBLEM on my note 4
I HAVE the same problem. once the screen goes dark, the interference begins. tune in says re download. samsung says reset phone. not resetting phone. its been happening since day one. sprint suggested it was a "throttling" issue.

Screen sharing issue

I am having an issue with screen sharing. It has always worked before today. Right now, when i screen share I get a black screen on both of my smart tvs. If i am playing a video I can still hear the sound. Also, if i share to my tv through youtube it works fine. If i share to my tv through the stock gallery app it also displays a picture. If i share to my tv using the stock video app it also displays fine. The issue only occurs when I use the screen sharing app itself to mirror the phone to the tv.
I have tried restarting the phone, pulling the battery, restarting the tvs, pulling the power wire for tvs from wall and restarting tv that way and I also tried restarting my router. I cannot figure this out and was wondering if anyone else has run into this issue and maybe has a fix. Thanks in advance.
Also, my phone is completely stock.
Did you install a security update from Verizon recently? I have an Lg v20 and am having a similar problem.
Sorry, hadn't had anyone reply to the thread so figured it was a lost cause. Im on at&t and yes I do remember getting a security update prior to this occuring. Still havent found a solution.
There seems to be a problem with the latest update for the 990DS as well .
Edit: Yes mine have the same issue after the update
Its odd that there hasnt been more people with this same issue. Im inclined to say its an issue with the last security update because theres 3 of us with similar situations. Just wish there was more info anywhere on the web about it. Either the 3 of us are experiencing an isolated issue or nobody uses screen share.
Just got another security update now. Tried the screen share and sure enough it is working once again.
Fingers crossed
I hope I receive a similar update.
I happen to have two v20’s and one will screen share at full screen and one screen shares at 4x3 with black bars in the sides. Is there a way to fix this nd screen share so it uses the full screen?
LG v20
When screen mirroring apps to my Samsung TV everything all good until I stream netflix, hbomax, espn & tnt. I get no picture/video, only audio and subtitles. Any solution?
I don't recall doing an update and this LG v20 is on T-Mobile network.

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